[Q] Android ROMs causing accelerated battery death? - TouchPad Q&A, Help & Troubleshooting

I bought my son-in-law a 32gb touchpad in April of this year. He has run almost exclusively on Android. He powered it off last week, and now he can not power it back on. He's tried every suggestion posted. I'm seeing more thraeds about people in the same boat. Is it just poor quality or is it something else?

The battery is likely dead. They have a problem with charging when dead. Plug it in, hold the power button, and press the home button in rapid succession 15 times. Should boot to a charging animation. Let it charge for a while.
Sent from my cm_tenderloin using xda premium

He's tried that. Does nothing.

pworcester said:
He's tried that. Does nothing.
Click to expand...
Click to collapse
Do you have a touchstone, if so leave it on that it is the only thing that has worked for me .
See this article by Reverend Kyle http://www.reverendkyle.com/index.php/articles/146-hp-touchpad-charging-issues-solution .
I hope this helps.

sstar said:
Do you have a touchstone, if so leave it on that it is the only thing that has worked for me .
See this article by Reverend Kyle http://www.reverendkyle.com/index.php/articles/146-hp-touchpad-charging-issues-solution .
I hope this helps.
Click to expand...
Click to collapse
Also, try charging through the USB on a computer for a while... the idea is anything to trickle charge it before it tries to boot up and has no power. Some people let it charge for a min, unplug it, let it sit, and plug it in again, and do it all over.
It will come on eventually...

He's tried all of these. He even opened it up and disconnected/reconnected the battery. He's currently letting it drain completely and try again. It's been almost a week now.

I can't say its Android persay but how your device handles Android. I have 3 TouchPads in my home and frequently they run out of battery and have never had an issue charging. I service about 10 others that belong to friends and not of those has that issue. Its kinda like the ones with wifi and audio issues, the ones with issues almost always have them no matter what version of Android they run. My suggestion, hopefully once you get it running buy a Touchstone and use only that to charge
Sent from my aokp_tenderloin using Tapatalk 2

He has a touchstone and that's how he usually charges. I boot back and forth between android and webos, mostly on webos. He's had his touchpad since May 4, 2012, just out of warranty.

pworcester said:
He has a touchstone and that's how he usually charges. I boot back and forth between android and webos, mostly on webos. He's had his touchpad since May 4, 2012, just out of warranty.
Click to expand...
Click to collapse
Then you simply have one of those that won't tolerate being completely drained I guess. Getting it back up and going is hit and miss, no concrete steps since each one with this hardware issue is different
Good luck
Sent from my aokp_tenderloin using Tapatalk 2

pworcester said:
He has a touchstone and that's how he usually charges. I boot back and forth between android and webos, mostly on webos. He's had his touchpad since May 4, 2012, just out of warranty.
Click to expand...
Click to collapse
How long has he left it to charge? and does he have a micro usb cable like for you phone?

He's been alternating between AC, USB trickle, and touchstone for about a week now. Yes he's has a micro USB cable.

I think I'm going to let my battery die and see if I can bring it back.

pworcester said:
I think I'm going to let my battery die and see if I can bring it back.
Click to expand...
Click to collapse
well, I was able to be active on both webOS and cm9 down to 4%, then it went black. Yes, I got the warnings. So I left it alone for about 10 minutes, then placed on the touchstone and, wala! It started charging. No trickle charge, no a.c charger, just the touchstone. I was at 100% this morning.

pworcester said:
well, I was able to be active on both webOS and cm9 down to 4%, then it went black. Yes, I got the warnings. So I left it alone for about 10 minutes, then placed on the touchstone and, wala! It started charging. No trickle charge, no a.c charger, just the touchstone. I was at 100% this morning.
Click to expand...
Click to collapse
Which is exactly what I suggested in post #4 of this thread as it is the only thing that has worked for me., glad it works for you also. Now you too can also rest easy knowing this solution works for you also.
http://forum.xda-developers.com/showpost.php?p=30258802&postcount=4

This was a test I performed on my touchpad. My son-in-law's is still unresponsive.

Related

Dead Bionic...Not thrilled to be the first..

Hiya...
Rooted/Nandroid with Bootstrapped Recovery..
I was in the car today,device charged about 40%, noticed the Bionic (for the first time) spontaneously booted. Got the boot screen icon, then black.
Went home, pulled the battery, put in the dock, nothing. Battery back in, nothing.
I think I've eliminated the battery as the cause.
Called Verizon, level 2 tech, offered to send a replacement; I opted to go the the brick and mortar store in the AM so as not to wait for 2 days.
Three questions:
Any chance that this is software related? Rooting app or Bootstrap app related? I think not, as in the dock without a battery it should at least start to light up, no?
If I'm correct, am I in jeopardy of voiding my warranty as the phone's rooted? (Not that they could tell).. ?
Anything else to try b4 swapping the phone?
Thx
Alan
arcopress said:
Any chance that this is software related? Rooting app or Bootstrap app related? I think not, as in the dock without a battery it should at least start to light up, no?
Click to expand...
Click to collapse
No, MOST* smart phones cannot run on AC power alone. They require some charge on the battery in order to boot.
*added the emphasis before someone comes running in because their OG Droid/Nexus One/RAZR/POS flip phone/whatever could run off AC power alone.
arcopress said:
If I'm correct, am I in jeopardy of voiding my warranty as the phone's rooted? (Not that they could tell).. ?
Click to expand...
Click to collapse
Rooting your device may void your warranty. Most of the time if it's a physical problem and not related to software, the warranty will still be honored. However, it'll probably be an uphill fight.
arcopress said:
Anything else to try b4 swapping the phone?
Click to expand...
Click to collapse
I'd try to get ahold of another battery. I'm willing to bet that yours is defective.
I thought that the Bionic would light up in the dock with the battery removed?
alan
arcopress said:
I thought that the Bionic would light up in the dock with the battery removed?
alan
Click to expand...
Click to collapse
Why would it?
The dock is just an AC charger with a stand.
Try fastboot. Rsd lite. Fxz file
Sent from my ADR6400L using xda premium
With my Droid X and a dead battery the phone would have to sit about 5 minutes and charge before it would come on at all. Wall charger, not USB via computer.
Sent from my DROID BIONIC using XDA App
its true that the bionic will have to charge for at least a couple minuets to turn back on. i have run mine totally dead and it will not power up untill it has charged for at least three to five plus minuets. although it will light up about three seconds after the charger is pluged in and even show the battery pic and charging. first thing you need to do is with battery back in the phone and a regular charging cable pluged in the phone other end, usb, pluged into your computer run adb or what ever you use and find out if it showes any devices at all being connected. you should be able to see this in the rds also. run rds app, then plug in phone using a rear usb port
jess086 said:
its true that the bionic will have to charge for at least a couple minuets to turn back on. i have run mine totally dead and it will not power up untill it has charged for at least three to five plus minuets. although it will light up about three seconds after the charger is pluged in and even show the battery pic and charging. first thing you need to do is with battery back in the phone and a regular charging cable pluged in the phone other end, usb, pluged into your computer run adb or what ever you use and find out if it showes any devices at all being connected. you should be able to see this in the rds also. run rds app, then plug in phone using a rear usb port
Click to expand...
Click to collapse
yep, it's true.
I ran my bionic's battery dry the first day I had it. I was trippin out thinking it was broken or something.
After about 5-10 min of charging, I noticed it had a charging Icon.
I realized that I was upset over nothing.
I put it in the wall charger for the 10th time and noticed after about 10 minutes that it lit up with the boot screen, then the battery icon, which showed 0 percent... then it died. So it does look to be the battery. That's good news, I guess. Should I try to get a replacement from VZW, or spare the cross-exam about rooting and fork out the cash for a new battery?
If you want to spare yourself of the cross exam about root, get a new extended battery. Or if you firmly believe that the battery was defective to begin with, then stand your ground and ask that you be given a new one.
You should be fine taking it in. I would do what has been stated and just get a new battery because if it isn't that then it is a hardware issue and that isn't the roots fault anyways.
Also as a kind of FYI thing, Verizon does not do in store warranty replacements anymore(an exception being if you're within the 14day WFG period and the phone is ruled DOA). VZW, in store, does 5 day(overnight if you have insurance) shipping for free. If you want it sooner, you pay the shipping cost. Further, warranty replacement phones do not come with a new battery. They use the old phone's battery.
Where I'm going with this is always start with the battery in situations like this. That can be warrantied in store on the spot. Also make sure you're going to a corporate location.
Sent from my DROID BIONIC using Tapatalk
Like most cell phone batteries, they aren't designed to be completely drained.
I recommend charging it full, waiting tell it gets to about 10%, then charge it fully one more time.
After that charge, your battery should last you all day.
No need to waste money on an extend battery.
Sent from my DROID BIONIC using xda premium
Don't worry, you're not the first to have a dead phone. I had to go get a new one after three days.
Couldn't get booted past Motorola splash through any method, and an unlocked bootloader may have helped. But, in the past, and Verizon was happy to hand over a new one.
Wish I had more useful information, but I don't. So, good luck on getting your beast tamed.
Sent from my DROID BIONIC using xda premium
Update...
Went to the VZW store at 9... tech swapped out the battery for a new one. NO GOOD. Nothing.
Probably a good thing, as this way they couldn't void the warranty when they discovered it was rooted
Replaced the phone (17 days after purchase; had to get the mgr to approve a swap)..
Restoring apps as we speak..
Makes one wonder what's up with Motorola's QC dept.

I think I'm hosed...

Hi guys.. tonight I was WiFi tethering my revo to my tablet while it was charging in my car. After 20 minutes, my phone rebooted. It was hot. REALLY hot!
After the reboot, my battery said that it was completely empty (it was 76% full when it rebooted) and shut down. Now it wont even charge when its plugged in, nor will it power up at least to do a reset.
I've tried pulling the battery, I've tried pulling the 4g sim card and powering it up that way, I've tried plugging it in without the battery and powering it up that way. Bottom line is that when you plug it in, it gets no juice now. Have any of you experienced this?
Is my revo officially dead? I'm on a stock rooted ZV7 vanilla build.
If this is a lost cause, I'm thinking that ill be getting the Nexus. Love this community! Sad i cant be a part of it by applying all the goodness that has come from this collective! Thank you for all that you have done to make the revo as great a tool as it was.
Sent from my Transformer Prime TF201 using xda premium
Techluv said:
Hi guys.. tonight I was WiFi tethering my revo to my tablet while it was charging in my car. After 20 minutes, my phone rebooted. It was hot. REALLY hot!
After the reboot, my battery said that it was completely empty (it was 76% full when it rebooted) and shut down. Now it wont even charge when its plugged in, nor will it power up at least to do a reset.
I've tried pulling the battery, I've tried pulling the 4g sim card and powering it up that way, I've tried plugging it in without the battery and powering it up that way. Bottom line is that when you plug it in, it gets no juice now. Have any of you experienced this?
Is my revo officially dead? I'm on a stock rooted ZV7 vanilla build.
If this is a lost cause, I'm thinking that ill be getting the Nexus. Love this community! Sad i cant be a part of it by applying all the goodness that has come from this collective! Thank you for all that you have done to make the revo as great a tool as it was.
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
Happened to me, your phone is fine but the battery isn't. Check the white temperature indicator on the battery, if its red then your battery is fried. Temp indicator is by the terminals on the battery. Its supposed to be white with a red criss cross pattern on it. If yours is all red or pink then its done for.
Sent from my AXI0M ICS RAZR using tapatalk.
I had this happen with a phone too and it was ruined...
Techluv said:
Hi guys.. tonight I was WiFi tethering my revo to my tablet while it was charging in my car. After 20 minutes, my phone rebooted. It was hot. REALLY hot!
After the reboot, my battery said that it was completely empty (it was 76% full when it rebooted) and shut down. Now it wont even charge when its plugged in, nor will it power up at least to do a reset.
I've tried pulling the battery, I've tried pulling the 4g sim card and powering it up that way, I've tried plugging it in without the battery and powering it up that way. Bottom line is that when you plug it in, it gets no juice now. Have any of you experienced this?
Is my revo officially dead? I'm on a stock rooted ZV7 vanilla build.
If this is a lost cause, I'm thinking that ill be getting the Nexus. Love this community! Sad i cant be a part of it by applying all the goodness that has come from this collective! Thank you for all that you have done to make the revo as great a tool as it was.
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
It was the battery?
Sent from my AXI0M ICS RAZR using tapatalk.
spc_hicks09 said:
It was the battery?
Sent from my AXI0M ICS RAZR using tapatalk.
Click to expand...
Click to collapse
It may have been...but the phone was affected. Got a new battery, plugged it into the wall charger, and the new battery was fried in 20 minutes.
I posted a separate thread with this question...but is it possible that an app can cause the phone to do this? My first instinct is to say no...but I find myself questioning that.
Sent from my Transformer Prime TF201 using xda premium
Techluv said:
It may have been...but the phone was affected. Got a new battery, plugged it into the wall charger, and the new battery was fried in 20 minutes.
I posted a separate thread with this question...but is it possible that an app can cause the phone to do this? My first instinct is to say no...but I find myself questioning that.
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
I don't think any app could possibly do that to a battery. Have you tried looking at the terminals on the phone to see if they're burnt up or anything? The first time it happened it was plugged in to a car charger, then the second time a wall plugin, right?
Sent from my AXI0M ICS RAZR using tapatalk.
spc_hicks09 said:
I don't think any app could possibly do that to a battery. Have you tried looking at the terminals on the phone to see if they're burnt up or anything? The first time it happened it was plugged in to a car charger, then the second time a wall plugin, right?
Sent from my AXI0M ICS RAZR using tapatalk.
Click to expand...
Click to collapse
Yea, basically... In a nutshell, Verizon overnighted me a new Revo - Got it yesterday and I'm in the process of Rooting it again.. (thank god it came loaded with ZV7, but I would have just used the TOT file I guess)
Upon inspecting the old phone, I saw no evidence of scorching or burns.. The phone just got REEALY HOT.... The tech presumed that because of the heat and circumstances, it could have burned out the CPU. Hence the reason the phone isn't even turning on now.
In any case, I have a replacement, so I'll be staying with this fine community!
I appreciate all that you guys do here for this phone! Thank you for all the assistance!
spc_hicks09 said:
heck the white temperature indicator on the battery, if its red then your battery is fried. Temp indicator is by the terminals on the battery. Its supposed to be white with a red criss cross pattern on it. If yours is all red or pink then its done for.
Click to expand...
Click to collapse
I'm pretty sure that's for water damage.. Or is it for the battery in general or just does both?
I've had expedience with phone stores and when you bring a phone in they pop the back off and check the little thing on both the one on the battery and phone and if either one is solid they say its water damaged and deny you anything.
Can I get some clarification?
Same thing just happened to my phone a couple of days ago.
Battery indicator strip as well as the indicator on the phone are both still white with red X's.
My battery was at 8%, so I plugged it into the charger in my car - decided a couple of minutes later to put some music on, and the phone just shut itself off, never to return again ;_;
Easily could have been an overheating issue, as this phone gets hot VERY easily when doing ANYTHING while it is charging.
Are you using a case for your phone? I've got a body glove for mine and it doesn't overheat.

[Q] CM9 with Touchstone

Im planing on eventually getting a Touchstone for my Touchpad. I'm wondering, are there problems with charging the TouchPad on the Touchstone while running CM9? I would assume it just charges like normal since its a hardware feature. But does the software act up since it doesnt recognize HOW its being charged? I have read that people have had some issues like freezing up or the charger doesnt charge in CM9. What has been everyone's experience with it?
I used to have a lot of freezes and lock-ups when using the Touchstone -- primarily when taking the TP off of the TS. However, with any recent nightly it's been MUCH more trouble-free. I don't know that I've had another instance of this at least since we got official nightlies, and maybe even prior to that.
Right now, it's a little annoying that the Clock app always comes up when you start charging, but that's about it. I believe you can remove the Clock app to get around this, but I haven't tried yet. I don't know that I'd say it's worth what I paid for it, but it is pretty slick to just drop the TP onto the TS without fiddling with cables.
ponyboy82 said:
I used to have a lot of freezes and lock-ups when using the Touchstone -- primarily when taking the TP off of the TS. However, with any recent nightly it's been MUCH more trouble-free. I don't know that I've had another instance of this at least since we got official nightlies, and maybe even prior to that.
Right now, it's a little annoying that the Clock app always comes up when you start charging, but that's about it. I believe you can remove the Clock app to get around this, but I haven't tried yet. I don't know that I'd say it's worth what I paid for it, but it is pretty slick to just drop the TP onto the TS without fiddling with cables.
Click to expand...
Click to collapse
So you havent had any instances of leaving your TouchPad on the Touchstone and come back to find it drained of battery? Thats what I am mostly worried about since I have seen people post what happens to their TouchPad running CM9 and letting their battery die.
I've never had any issues using the touchstone to charge the TP when running CM7 or CM9. For me, it has always worked flawlessly.
I downloaded Dock Nothingness to prevent anything from coming up when you use the touchstone. Android interprets the touchstone as a dock charger so it can tell the difference between the two.
I also use dock nothingness.
I got a TouchStone before I put android on it. I have always left it on the TS to charge at least daily. I have yet to have a single issue with freezing or draining. I used it on webOS for a few weeks, very little on CM7, and CM9 since the very first alpha. Running alpha 2 now. Currently I have 311 hours of up time on the TP, I would guess 111 hours of that on the TS, based on what CPU spy is telling me. Nary a single issue here.
I don't know what (if at all) cases others are using. Because I got a TS I went with the HP official case. Had it almost as long as the TS, and leave it on the TP all the time. Pretty nice case IMO, soft touch, micro fiber cover cleans the screen, built in easel. IIRC, I read on some amazon reviews certain cases produced weird results on the TS.
Sent from my Galaxy S II (i777)
Thanks for the replies. When I do get the Touchstone, I will probably look into putting llama or tasker on my TouchPad so when it gets to about 20 percent, my device will shut down. Like I said, thats the only real worry I have with it due to what I've been reading. Probably wouldn't be a bad idea to put it on there anyway.
I like how WebOS plays a sound to confirm that it's charging on the dock. Is there an easy way to do that in CM9? Other than that, I love it.
I did just load the nightly two days ago, and yesterday the battery was drained after sitting on the stone all day. It could just have been user error, though. I'll see tonight when I get home.
I have a Droid X2 and I know when it gets set on its dock it makes a sound. All devices are different though and I dont know if that option was built into CM9 or not.
BTW, no problem with the 4/16 nightly using the stone yesterday.
Just got a touchstone, can't wait to stop using that stupid cord
you guys think leaving it on the dock all the time will mess up the battery?
No.
Sent from my SPH-D710 using XDA
orangekid said:
Just got a touchstone, can't wait to stop using that stupid cord
you guys think leaving it on the dock all the time will mess up the battery?
Click to expand...
Click to collapse
I was leaving mine pluggen in the wall almost constantly. Since I do the same with my phone, I didnt see a problem with it. But I went home one day and had some problems getting it to turn on. It finally did and since then, I've just been shutting it off when I dont use it. I'm a little paranoid about it not coming back on. lol. But leaving devices plugged in dont usually hurt the battery. I think they are pretty much made for that now a days.

[Q] Am I bricked? TP won't charge.

Hi, thx in advance for help.
I have a 32gb Touchpad running CM9a2 & WebOS 3.0.4, and I can't get it to turn on in any way. :crying:
I've tried a bunch of stuff before I came here, so here's what I've done so far.
Charged TP overnight w HP charger, then:
Held down for 2 mins:
Power, Home
Power, Home, Vol Up
Power, Home, Vol Down
Power, Vol Up
Power, Vol Down
Home, Vol Up
Home, Vol Down
Held Power while repeatedly hitting Home for 1 minute
Held Home while repeatedly hitting Power for 1 minute
Left the TP alone for 3 days, then repeated the above.
Charged the TP through my laptop's USB port, then repeated above. (The logic was, a smaller flow of electricity might juice a drained battery.)
Called HP - I'm out of warranty and this would be $300 to fix! Might as well buy a new tablet for that, not that I can afford to anyways. Moving on...
HP guy did turn me on to WebOS Doctor, which I tried. Here's what I've done so far:
Charged the TP overnight w the HP charger.
Ran WebOS Doctor from powershell (used these instructions: www webos-internals org/wiki/How_To_Recover.
Couldn't get past "Next", and got this error in the powershell:
com.palm.nova.installer.recoverytool.runner.DeviceDiscoveryRunner$DeviceDiscoveryThread run INFO: got devices 0
Tried unplugging and replugging in the TP, no change.
Tried stopping and starting the Novacom service, no change.
Tried holding Power and pressing Center 10x, then holding Power and VolUp, as per 4a from here:
kb.hpwebos com /wps /portal /kb /common /article /44768_en .html (remove spaces).
I don't know what to do next!
Advice greatly appreciated.
Thank you!
Did it die before you had this problem?
Just keep trying to get some power into it...
For mine it usually comes around after I put it on the charger and then press and hold the power and home buttons for a few minutes. But everyone has a different trick that works for them...
In my opinion you would have to try very hard to brick your TouchPad, trust me, I've tried
Sent from my SAMSUNG-SGH-T989 using xda premium
---------- Post added at 07:22 PM ---------- Previous post was at 07:18 PM ----------
One other trick that I didn't see in the OP that I have heard works for some is plugging it in and unplugging it over and over again. But unplug from the wall charger, not the outlet because the DC converter will hold a small charge.
Sent from my SAMSUNG-SGH-T989 using xda premium
I have used the touchstone charger on the 2 occasions it has happened to me and this has worked .they cost about £25/30 on Amazon or eBay.
See this article from Reverend Kyle http://www.reverendkyle.com/index.php/articles/146-hp-touchpad-charging-issues-solution
Good luck.
-SGA- said:
Did it die before you had this problem?
Just keep trying to get some power into it...
For mine it usually comes around after I put it on the charger and then press and hold the power and home buttons for a few minutes. But everyone has a different trick that works for them...
In my opinion you would have to try very hard to brick your TouchPad, trust me, I've tried
Sent from my SAMSUNG-SGH-T989 using xda premium
---------- Post added at 07:22 PM ---------- Previous post was at 07:18 PM ----------
One other trick that I didn't see in the OP that I have heard works for some is plugging it in and unplugging it over and over again. But unplug from the wall charger, not the outlet because the DC converter will hold a small charge.
Sent from my SAMSUNG-SGH-T989 using xda premium
Click to expand...
Click to collapse
This is the first time the TP wouldn't charge. In the past, every time I drained the battery, I'd reconnect to the charger, get the lightning bolt, and eventually it'd start up again.
How long do you usually hold the Home and Power buttons? More than 5 minutes?
Never heard of the plugging/unplugging from the wall cycle. How quickly do you cycle? Once per second? Once per minute?
It's reassuring to hear these are tough to brick. Will report back with results when I have some. Thx!
@sstar - That's an amazing and reassuring link. Will definitely be looking into a touchstone. TY!
Happened to many early touchpads including mine.
Had to send it in to fix.
Did read that HP told someone to press one of the buttons 20+ times while holding the other made it wake up and charge.
(I can't remember which button was the one to hold.)
This worked for at least a couple people.
Nine times out of ten this is just a bad charger cable. I had it happen and went the route buying a TS charger only to find out later a $3 cable fixed the problem.
Edit: BTW, I've got a TS charger I'll sell cheap. lol
lewmur said:
Nine times out of ten this is just a bad charger cable. I had it happen and went the route buying a TS charger only to find out later a $3 cable fixed the problem.
Edit: BTW, I've got a TS charger I'll sell cheap. lol
Click to expand...
Click to collapse
If your you're UK based I am happy to take it as I don't mind a spare and find it a great piece of kit.
sstar said:
If your you're UK based I am happy to take it as I don't mind a spare and find it a great piece of kit.
Click to expand...
Click to collapse
Sorry. USA.
lewmur said:
Sorry. USA.
Click to expand...
Click to collapse
No problem, but I would look to keep it as there is no other Tablet that I know of that has an inductive charger. Which is why I am sticking to my HP rather than moving on to a Samsung or anything else that isn't an iPad.
When I bricked my TP I had a boot loop from the initial HP boot. But I just left it on the charger while it looped for a couple days ran webos doctor 3.0.0 and then upgraded to 3.0.5
Sent from my cm_tenderloin using xda app-developers app
lewmur said:
Nine times out of ten this is just a bad charger cable. I had it happen and went the route buying a TS charger only to find out later a $3 cable fixed the problem.
Edit: BTW, I've got a TS charger I'll sell cheap. lol
Click to expand...
Click to collapse
I don't think it's the cable itself... I've tried a few and there doesn't seem to be a difference, meanwhile those same cables charge my phone just fine. Will PM about the TS.
My original cable went out aswell.
Sent from my cm_tenderloin using xda app-developers app
I assume you double checked the hp cylinder charger for connection. Those little buggars are bad about wiggling loose. Give it a good twist to unlock it and then firmly close it back up if you haven't already. Since you said hp charger I assume you know that the stock charger is the only one you can really trust. 90% of the others won't work. Also try charging from a powered usb hub if you have one. Not from a pc directly but through a usb hub with an a/c cord. Good luck!
Sent from my SPH-D700 using xda app-developers app
DaveFree3 said:
I don't think it's the cable itself... I've tried a few and there doesn't seem to be a difference, meanwhile those same cables charge my phone just fine. Will PM about the TS.
Click to expand...
Click to collapse
Regular phone charger cables will NOT work on the TP. The TP has a special cable that detects the 2 amp TP charger and only it will work with the TP.
lewmur said:
Regular phone charger cables will NOT work on the TP. The TP has a special cable that detects the 2 amp TP charger and only it will work with the TP.
Click to expand...
Click to collapse
Someone clearly hasn't told the HTC phone cable I use together with my HP charger then. Been using it since I got the TP a year ago.
dmarchant said:
Someone clearly hasn't told the HTC phone cable I use together with my HP charger then. Been using it since I got the TP a year ago.
Click to expand...
Click to collapse
Pure luck. Most phone cables will NOT work.
lewmur said:
Pure luck. Most phone cables will NOT work.
Click to expand...
Click to collapse
Prior to this bricking, I was using a Samsung cable without problem - TP charged fully and quickly at the time.
Do you think an original HP cable will act differently?
DaveFree3 said:
Prior to this bricking, I was using a Samsung cable without problem - TP charged fully and quickly at the time.
Do you think an original HP cable will act differently?
Click to expand...
Click to collapse
Only one way to find out. Try it.
I am in the same boat. Been dead for a week now and I've tried everything as well. When plugged into the computer it is recognized but it's called QHSUSB_DLOAD and windows fails to find drivers. The doctor can't see it either. This sucks.
My wife's TP is completely dead (no power) also.
Have left it on the charger for days and it will not turn on.
Made sure the charger was working ok by trying it with my Touchpad - mine charges ok.
Tried my charger anyways - no change.
Put it on the Touchstone for 2 days - no change.
Power & home for 15s, 30s, 60s, 5min - no change.
Combinations of power/home/volume as read in various forum posts - no change.
Plugged into computer - not detected at all.
I'm out of ideas, anyone have anything else?
Thanks.

[Q] When phone is off charging battery has question mark

I've had this phone for about two weeks now (I bought it used). When I got the phone the battery lasted pretty much all day for about 4-5 days. Then I pretty much started having charging issues. When the phone would fully die it would lock up. Sometimes when the phone had 80% battery it would lock up and stay that way for about 30-60 seconds. It would then reboot possibly lock up on boot for another 30-60 seconds, then if it did come on the battery would have an explanation mark telling you it needed to be charged. Now sometimes when you go to charge the phone it would turn on but have a question mark inside of the battery instead of where the colors are while it's charging and off.
I tried to purchase a battery locally and replace it. This battery does the same thing. The phone will boot for a bit, charge, then shut off. When I go into fastboot mode it says 'battery low'. When I got the phone and started having problems it was still stock everything, no root. Now I am running Youngunn's HoloBlur performance edition and the battery I tried to replace it with is an EB40.
The questions I really have are this.
1- When a battery is bad does it cause the '?' mark
2- Does the EB40 have to be calibrated some how, or does the ROM just pretty much know what's up
I don't really want to drop another $50 into a battery if that doesn't the issue. However in my past experience and knowledge of electronics and phones it seems to be the battery.
Thanks in advance!
have you tried a battery calibration app
frog1982 said:
have you tried a battery calibration app
Click to expand...
Click to collapse
I can't really get that far into the phone. After I get the phone booted it says low batt then goes through the power down process
Update: After reading a few threads on this site and others I've heard them all talking about using the OEM charger. I was using the USB brick I use for my Samsung tablet 5v 2a. I've just found a moto charger at my house which is 5v 550ma and the charging meter is now going up.
Thank you for searching guy.
Sent from my PACMAN MATRIX HD MAXX
You're welcome man!
I took the battery that I purchased back and ordered a new one off Amazon. I put my old battery back in the phone and left it alone. After the phone charged for two hours it said it was at 25%. I booted the phone up got about five mins of use out of it and it locked again and wouldn't turn back on. When the phone isnt on and just charging, does it use the ROM to display the battery charging meter?
Here's another update.. I got the new battery in and put it in the phone. I tried to power it up just to see if it had a charge and it displayed the unlocked bootloader logo and shut back off. I then tried to plug it into, still nothing. I eventually got the green light on the top to show up. At first it was blinking, then it went solid with a very small blink. After that, still nothing.
I have tried using a 5v 500ma, 5v 1a, and 5v 2a charger and still nothing. Does anyone have any ideas?
You used the stock moto charger?
Sent from my PACMAN MATRIX HD MAXX
deeje00 said:
You used the stock moto charger?
Sent from my PACMAN MATRIX HD MAXX
Click to expand...
Click to collapse
I went to ATT and tried to get the OEM charger from them but they said they didn't have one. They were trying to use a 5v 1a usb cord with a block on the end. The only actual Motorola charger I have is what I got when I had my Atrix 4G. It's a 5v 500ma...
What is the voltage / amperage on the OEM charger?
Cued4 said:
I went to ATT and tried to get the OEM charger from them but they said they didn't have one. They were trying to use a 5v 1a usb cord with a block on the end. The only actual Motorola charger I have is what I got when I had my Atrix 4G. It's a 5v 500ma...
What is the voltage / amperage on the OEM charger?
Click to expand...
Click to collapse
The charger I got with mine is a 5.1v .750mA unit. Mine has two usb ports on it.
audit13 said:
The charger I got with mine is a 5.1v .750mA unit. Mine has two usb ports on it.
Click to expand...
Click to collapse
Thanks man. I guess I'll head back up there in the AM and see if that helps. Although now I'm feeling like something else is wrong with the phone.
Sent from my GT-P6210 using xda app-developers app
Cued4 said:
Thanks man. I guess I'll head back up there in the AM and see if that helps. Although now I'm feeling like something else is wrong with the phone.
Sent from my GT-P6210 using xda app-developers app
Click to expand...
Click to collapse
I have never used the original Moto USB charger. I usually use anything that was convenient and that includes my, laptop, desktop, HTC, LG, and Samsung USB chargers.
Same here. With any of my devices for that matter. Usually the phone can dumb it down or just not charge.
Sent from my GT-P6210 using xda app-developers app
And sometimes that's fine but If it won't charge first thing to try is the factory charger to rule that out.
Sent from my PACMAN MATRIX HD MAXX
After going up to the ATT store and getting them to try multiple adapters it still isn't working. I have noticed that when you plug it into the computer it recognizes the phone.. To what extent I have no idea (since I only plugged it in for a minute at the store). There are also times when you plug it in and the green light will be flashing, and other times the light will be solid.
Like I said this is straight puzzling. The phone worked fine for a few days with no issues. It seems like it got wet but there's no way it could have.
frog1982 said:
have you tried a battery calibration app
Click to expand...
Click to collapse
This is a hoax. Battery calibration is not real (Words from a google/android employee). All these apps do is maybe clean up the battery statistics so android builds new ones (which it does by itself in the long run anyways). This process has nothing to do with the actual battery/hardware.
That's all they're meant to do. Wipe the stats so it will get a correct reading.
Sent from my PACMAN MATRIX HD MAXX
Did you solved it?
I had the same issue ..couldnt fine a workaround uptill now
*facepalm
Solution:
1.Take out your battery.
2.See those contacts between the terminals? Yes, they're the battery sensors. If they're not in contact with the base plates on the phone board, do something about it. I don't know what, you decide.
3.get some naked wire and create your own screw washers, for the terminals. Screw them under the screw, between the battery board and base screw holes.
4.Tighten properly.
Done.
Now, try again till the charger accepts that your battery is existent.
You are welcome.

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