Hi, I received an unlock code and I followed the directions.
I put in my T-Mobile sim card and started my Atrix HD. When it finished loading, it went to this grey background screen that asked for the unlock code with either option of "Enter"ing or "Dismiss"ing. I inputted my code, and pressed Enter to unlock it. After that, the two options disappeared as well as the bar for entering the code, but stayed on that same grey background screen with nothing but that and the time, signal strength, battery life, etc. on the top of every android. About 5 seconds later, my phone picked up T-mobile and was finally unlocked (I was getting texts, etc), but it was still on the grey background screen. I've been waiting for over 2 hours now, and it is still stuck on the grey screen. I have tried pressing the home button, the back button, and the tabs button, but none of them does anything and stays on the grey screen. I am able to turn the screen off and on and adjust the sound with the physical buttons, and everything works at the locked screen. When I try unlocking the screen, opening the camera, opening the phone or text, it all goes back to the grey screen. Also when I try turning off the phone with the physical button, no option of powering off appears on screen, it just stays on the grey screen.
Help! How do I get rid of this grey screen. I have not tried restarting because I do not know how to restart the phone without being given the option by pressing the power button. I've held the power button, but that did nothing.
Solution
themare said:
Hi, I received an unlock code and I followed the directions.
I put in my T-Mobile sim card and started my Atrix HD. When it finished loading, it went to this grey background screen that asked for the unlock code with either option of "Enter"ing or "Dismiss"ing. I inputted my code, and pressed Enter to unlock it. After that, the two options disappeared as well as the bar for entering the code, but stayed on that same grey background screen with nothing but that and the time, signal strength, battery life, etc. on the top of every android. About 5 seconds later, my phone picked up T-mobile and was finally unlocked (I was getting texts, etc), but it was still on the grey background screen. I've been waiting for over 2 hours now, and it is still stuck on the grey screen. I have tried pressing the home button, the back button, and the tabs button, but none of them does anything and stays on the grey screen. I am able to turn the screen off and on and adjust the sound with the physical buttons, and everything works at the locked screen. When I try unlocking the screen, opening the camera, opening the phone or text, it all goes back to the grey screen. Also when I try turning off the phone with the physical button, no option of powering off appears on screen, it just stays on the grey screen.
Help! How do I get rid of this grey screen. I have not tried restarting because I do not know how to restart the phone without being given the option by pressing the power button. I've held the power button, but that did nothing.
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Click to collapse
Nevermind! I found the answer to own question. Since the lock screen still works, I just went to the lock screen and without unlocking the screen, I pressed the power button and the power off options appeared on the lock screen. So I was able to restart my phone that way. The grey screen is gone after I restarted. Hope this helps.
themare said:
Nevermind! I found the answer to own question. Since the lock screen still works, I just went to the lock screen and without unlocking the screen, I pressed the power button and the power off options appeared on the lock screen. So I was able to restart my phone that way. The grey screen is gone after I restarted. Hope this helps.
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Click to collapse
Yes, i faced the same thing and had to reset phone!
How did you reset?
Im encountering the same problem after entering an unlock code... except that I do not have acces no any other options on my phone.
I introduced the unlock code and now I have a grey screen...
Any ideas?
marcelarr said:
Im encountering the same problem after entering an unlock code... except that I do not have acces no any other options on my phone.
I introduced the unlock code and now I have a grey screen...
Any ideas?
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Click to collapse
Just press the power button once (without holding it) like you're locking the phone. The screen will turn black, now press it again, you'll see the lockscreen now press and hold the power button till you see the power off option coming up.
Sent from my MB886 using Tapatalk 2
Related
Hello everyone. I have an AT&T Tilt, and it's great so far, except for two issues:
1) After I end a phone call, the backlight seems to go off and the screen is very dim. Pressing keys does not bring the backlight back. If I power the screen off and on, the backlight comes back on and the screen is at its normal brightness.
2) I lock my AT&T Tilt using the "Device unlocked" area on my home screen, and when I unlock the phone, sometimes it asks for my PIN, and sometimes it just shows the unlock button on the screen. My settings are for a 12 hour timeout.
If anyone can shed any light on possible fixes to these issues, that would be great. Thanks!
mrbofus said:
Hello everyone. I have an AT&T Tilt, and it's great so far, except for two issues:
1) After I end a phone call, the backlight seems to go off and the screen is very dim. Pressing keys does not bring the backlight back. If I power the screen off and on, the backlight comes back on and the screen is at its normal brightness.
2) I lock my AT&T Tilt using the "Device unlocked" area on my home screen, and when I unlock the phone, sometimes it asks for my PIN, and sometimes it just shows the unlock button on the screen. My settings are for a 12 hour timeout.
If anyone can shed any light on possible fixes to these issues, that would be great. Thanks!
Click to expand...
Click to collapse
I have the same issue after a phone call....
Same issue here too... it doesn't happen when on USB-power... and I don't remember it doing this before the security-Exchange policy was forced onto my phone.
http://forum.xda-developers.com/showpost.php?p=1566518&postcount=2
I think this happens coz the phone goes into standby / lock mode during your phone call. Just press the on/off button to turn screen off, and press again to turn on. Now your phone will be responsive again.
Minor bug.
Or you can just scroll the volume wheel to turn it back on.
michi123 said:
http://forum.xda-developers.com/showpost.php?p=1566518&postcount=2
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Click to collapse
thanks michi
thanks everyone for your replies. I will try the StayUnlock application.
I still don't understand my second issue though. If the bug is causing this issue, shouldn't it at least be consistent in either requiring me to type in my PIN or just hit the unlock button? I have set my phone to lock after 12 hours, so it should never ask for my PIN, just the unlock button...
I now see that people have been having the first issue since the Cingular 8125 but I have been unable to find any references to my second issue.
ATT Til and Backlight
When making a phone call, once connected, about 12 seconds later the screen goes dark regardless of the setting on the backlight. I am not using a password, and the only way to get back is to use the power button. using the phone button puts the call on hold
Hello everyone. I have had my Droid Bionic since day one and I have never had an issue with it. It has been wonderful.
Until today. I am on the stock OS. I had a Live Wallpaper that showed a little Android figure that melts based on the percentage of my battery. I went into my Gallery and clicked on "Set As Wallpaper" on an image I took with my camera on the phone.
At the bottom of the phone, a small popup showed up that said "COMPLETED". When I went to the home screen, there was no wallpaper in the background. It was just black, though the icons were still there and it was responsive. I thought maybe the image was corrupt, so I went and tried another image.
This caused the phone to reboot. When it rebooted, there was a notification bar, the time, the lock screen, and a thing that said No Signal. I tried to unlock it, but the phone was unresponsive.
Then I got a text message, even though I had no signal. The notification light was blinking. I could not unlock the phone. I hit the sleep button, and it went to sleep. I tried hitting it again, and it would not wake up.
I tried pulling the battery and putting it back in, and now it won't properly boot. Right when it boots, it goes to sleep (the little shutdown animation). I texted myself from my sister's phone and the notification light blinks, the phone vibrates, and the screen turns on and shows I have a text on the notification bar. The screen and the buttons are completely unresponsive, however.
I tried calling myself from my home line and I could pick up the call just fine and end the call. I could not, however, go back to the home screen while on the call. The capacitive buttons on the bottom were completely unresponsive. When I hung up the call (by touch), it went to a completely black screen with the notification bar showing that I had some text messages and the time and my service, etc.
I have rebooted the phone five times now by removing the battery and it keeps going to this. I have never rooted the phone (I wouldn't even know how to) and I am concerned because of all of the information that I have saved on the phone.
Yes I have tried removing the SD card. Didn't help.
Any suggestions? :/
UPDATE: Now the phone doesn't even boot, it gets stuck at the Red Eye spinning logo. It vibrates twice and the notification light begins blinking, meaning it is letting me know that I have received text messages... but it isn't actually booting to the Android home screen. Really strange...
You should fxz back to stock
It will wipe your application data but not you're sdcard info or internal storage
Sent from my DROID BIONIC using xda premium
Hard reset using all three external buttons
Try doing a hard reset - it's one of those things they only tell you about at the Verizon store when you're stuck:
Once you have the phone on and at least responsive, press and hold BOTH volume keys, then hold the power button down for 10 seconds (it's really about 6, but 10 will do it for sure). This procedure can also be done to force a reboot when you load a gnarly application that sux and locks your phone up - without having to disassemble everything and pull the battery.
Hopefully with any luck, you're phone will do a back-flip and come up!
Had this the other day...rendered my phone inoperable.
Basically the lock widget disappeared which was weird. Locked it and went to unlock and nothing happens.
I could press the lock button as much as I want - all I get it a black screen.
If I press camera it will open the camera in locked mode. Could take pictures but nothing else! Pressing lock again did nothing
Its almost the equivalent of explorer.exe crashing I suppose.
Fixed it in the end (luckily) by finding that holding the lock/power button and volume down for 10 seconds reset the phone to recovery mode.
Weird thing was I could receive calls still! Android crash perhaps? Hope jelly bean comes soon
I've had my Nexus One for some time now, and i'm having a problem with it. Whenever i turn it on (sometimes i have to try more than once because it just stays black) it works ok, but when i lock it and try to unlock it (with the power button) the screen stays black. The action buttons at the bottom of the screen turn on but the screen stays black. I have CM 7.2 and i just flashed it and formatted all the partitions i could think of and it's still doing this.
If i call the phone after locking it, it will ring and the trackball flashes but the screen stays black.
Any help?
When the phone is on everything works fine.
P.S. I've searched the forums and found a few threads but none offer a good answer.
EDIT: If i leave it for like an hour or so i can turn the screen back on with the power button, but only once.
i have the same problem, am using the stock rom .. it happens after ending a phone call the screen stays black and i have to restart the device
waiting for solution !!
Hello and thank you for attempting to help me. I have a Nexus 6 from T-mobile. My dentist appointment yesterday brought me clean teeth and a terrible phone problem. While I was there yesterday my phone decided to download the 5.1.1 update OTA. I pressed the okay button and it restarted. On boot up, I get a white window saying it is "optimizing apps x out of 138". It does that every time I boot it up. After that window is finished, I get a black backgrounded lock screen. On the lock screen in the usual place is the time. In the top left it says there is no sim card. In the bottom I get the normal call, unlock, camera buttons. I am able to drag down the top to show the notification information. As far as I know there are no settings changed from the factory Nexus 6 I recieved from T-mobile. Now I have attempted multiple tasks to try to access my phone but all have been in vain. Here is a list of what I have tried.
To unlock the phone normally. The result is a black screen, a little beep, a white window that says Google services have failed. After a second or two the white screen goes away and leaves a empty screen. I am still able to hold the power button to reveal the white power off window and it works. I can also hold down on the volume and the power button to create a screen shot. It even shows the whole minimization of the current screen and fall to the bottom like it would if the phone was working properly.
I tried to swipe the call button and all it does is give me a blank white screen with a blue notification bar at the top. I can once again power off or screen shot but nothing else.
I have not tried to swipe from camera yet.
I can drag down on the top notification bar to show the the notifications, quick setting changes (Wifi, data, airplane modes, brightness) and the setting button to go to the setting menu. I can turn the brightness up and down, and turn all the other things in the quick menu on and off but if I click anything (toogle them or slide the brightness) and put the notifications bar back up I get the black screen with the white google services has crashed window. I can power off and screen shot normally.
If i swipe down on the notification bar and press setting It crashes once again and gives the black screen and white window that says google services has crashed. I can power off and screen shot normally.
I tried holding volume down and the power button then went into recovery mode. Held power then press volume up to get to the next menu and then deleted the cache partition. It has no effect that I have noticed.
As stated above, I do not think I have usb debugging enabled, I assume my boot loader is locked. This phone has not been modded by me.
I do not want to factory reset if I do not have to due to the very important phones and numbers i have.
You didn't make a backup before updating ?
Sent from my Nexus 6 using Tapatalk
Unless there is a previous setting in place that I clicked to automatically update it when ever there is one available, I do not remember picking to update. It downloaded and asked me to reset. I assumed it was a small patch and not something that could screw up my phone. I could of though. But no I did not.
infiniteifrit said:
Unless there is a previous setting in place that I clicked to automatically update it when ever there is one available, I do not remember picking to update. It downloaded and asked me to reset. I assumed it was a small patch and not something that could screw up my phone. I could of though. But no I did not.
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Click to collapse
Well, I'd suggest a factory reset even though you are reluctant. Otherwise, bring it somewhere for repair. But chances are they're going to tell you to factory reset.