Atrix not recognized via usb - Motorola Atrix HD

ok heres the deal,
Bought a bell atrix hd from a member here, had it 4 hours and the thing goes into a bootloop which it recovers from, but after it doesnt want to charge or be recognized by my laptop or pc.
it dies.
I crack it open and wire the usb cable directly to the battery to charge it.
It boots.
I then proceed to give it a good charge for fastboot rsd use. The phone isnt detected in rsd lite. I then boot back into android and change mass storage to ptp, get the same results in fastboot.
I tried different drivers, rsd versions, and get nothing, but the error code 43 telling me to replace the device. I cant believe that this phone isnt capable of being fixed. I have adb setup and cant pull it up there either. no matter what I do it just says plug in usb cable in fastboot. Ive tried factory resets via os and via factory recovery.
Anyone have any ideas?

sounds to me like the pins are messed up in the usb micro port... try warrantying it... call moto

Pins look ok. I'm not the original owner. How would I go about the warranty?
Sent from my HTC Glacier

if it still has the one year manufacturer warranty left you just contact the manufacturer and they ask for serial number, imei, etc and will tell you if its covered. thats what happened with my htc nexus one, even though i was second owner

Youngunn2008 said:
if it still has the one year manufacturer warranty left you just contact the manufacturer and they ask for serial number, imei, etc and will tell you if its covered. thats what happened with my htc nexus one, even though i was second owner
Click to expand...
Click to collapse
I gave it all I had from 1030 this morning. She doesn't want to be recognized by any PC. Ill give moto a shout.
Sent from my HTC Glacier

ya thats what i would do if you don't have any coverage otherwise. i bought mine at best buy and got the 2 yrs of geek squad so even if i drop it in the pooper, hey they'll replace it lol

It's going to moto for repair. Well see what happens.
Sent from my HTC Glacier

davwman said:
It's going to moto for repair. Well see what happens.
Sent from my HTC Glacier
Click to expand...
Click to collapse
Let us know how it goes

Back from moto. Brand new att version locked bootloader and i have to sim unlock it :banghead:
Sent from my MB886 using Tapatalk 2

Back in business. Unlocked rooted eb40 installed! Awesome phone!
Sent from my MB886

davwman said:
Back in business. Unlocked rooted eb40 installed! Awesome phone!
Sent from my MB886
Click to expand...
Click to collapse
Great to hear.
Sent from my MotoAHD

Related

Bionic is Not Turning On.

It's not rooted and doesn't have anything on it. Pretty much stock. Sent a text msg this morning and checked my email from it. Came back to it abt 20 minutes later and it won't even turn on. Tried charging it. Won't turn on. Tried swapping with my regular battery (which was fully charged when I put it away. It could be dead by now.). Nothing. Tried removing the battery, waiting, replacing the battery. Nothing. I did briefly get the M Dual Core icon and then all went blank.
Suggestions?
Back to VZW. Sounds like a faulty handset.
Good Luck,
RMD
rduckwor said:
Back to VZW. Sounds like a faulty handset.
Good Luck,
RMD
Click to expand...
Click to collapse
I second this.
Without going through the pain of returning it, would you be able to connect it to your computer, and reflash the (is it TRZ?) file through the new RSD Lite through the stock bootloader? Definitely worth a try.
BFirebird101 said:
Without going through the pain of returning it, would you be able to connect it to your computer, and reflash the (is it TRZ?) file through the new RSD Lite through the stock bootloader? Definitely worth a try.
Click to expand...
Click to collapse
idefiler6 said:
I second this.
Click to expand...
Click to collapse
rduckwor said:
Back to VZW. Sounds like a faulty handset.
Good Luck,
RMD
Click to expand...
Click to collapse
Thanks, all.. Hauled my cookies 30 minutes over to Verizon. The sales rep assumed I hadn't bothered to charge my phone. When he realized it wasn't the battery, he was extremely helpful and replaced the phone on the spot. He said he'd never seen that before and with a phone less than 1 month old, I shouldn't have those kinds of issues. Kudos to Verizon for a pleasant experience. I've had some bad experiences in the past, but this gentleman was helpful and didn't try to sell me any accessories! ;p (They always try to sell me something when I'm there.)
BFirebird101 said:
Without going through the pain of returning it, would you be able to connect it to your computer, and reflash the (is it TRZ?) file through the new RSD Lite through the stock bootloader? Definitely worth a try.
Click to expand...
Click to collapse
This is referencing what one would do if the software had an issue, if it does this will fix it but kinda sounds like hardware. I have returned my Bionic to stock twice its fairly easy, computer does almost everything. Here is this to get you going if you wanna do it.
http://forum.xda-developers.com/showthread.php?t=1262540
Just remember, phone has to be in fastboot mode to be detected by RSD Lite and once its detected and the file starts flashing, if it seems like its not making progress while saying otherwise, dont unplug it just wait
Sent from my DROID BIONIC using xda premium
BFirebird101 said:
Without going through the pain of returning it, would you be able to connect it to your computer, and reflash the (is it TRZ?) file through the new RSD Lite through the stock bootloader? Definitely worth a try.
Click to expand...
Click to collapse
One would need the ability to turn the phone on in the first place for this to be attempted. That's why no one was mentioning the FXZ.
The phone booted to the dual core M logo, which with myself that happens to be as far as mine would go when i successfully flashed my FXZ. The phone needs to boot to the fastboot screen which can be done on many occasions that the phone can get to the first logo, as long as there is battery left.
....
But congrats on the new replacement i just saw that after i posted
Sent from my DROID BIONIC using xda premium
It hasn't happened to me but I have to pull the battery on my wifes Bionic at least once a week and twice in one day. It would just go away suddenly and act like it was dead. I may return it for a replacement.
if anyone has exchanged their Bionic for a replacement because of the BSOD defect, will you please provide feedback in this thread? thanks
hi all:
just bought a bionic off ebay for cheap ($20 + free ship) but it has problems
it was being sold as "battery with water damage but phone is not but wont power on"
he said one night he left it in his drawer and when he woke up it didn't work anymore he tried removing battery and all that.
to my understanding the battery was previously water damaged and he could still use it and then got the wont power on later on.
anyhow to my question
the phone comes today with just the phone, water damaged battery and wall charger.
should I cut the end off the charger and do the wires to the battery and insert battery into phone and plug usb cord from laptop to the phone?
isn't this the correct way for bsod and a non water damaged battery?
is there anyway to test the waterdamaged battery to see if it could still be good?
I have a multimeter

can someone help me?

can you guys check out my thread in the marketplace because I really dont want to sell my d3, I just want to fix it. http://forum.xda-developers.com/showthread.php?t=1432260
I looked at your other thread and it seems you have a hardware problem with this phone. Unless this phone has a bad ESN, you should be bringing it back for a replacement. Even if you bought this phone off eBay, it would still be covered under the manufacturers warranty, but I suspect you already know this. It sounds more like you are trying to pawn off a broken phone that can't be activated or replaced to a fellow XDAer, that's not cool!
Sent from my XT862 using Tapatalk
mikedyk43 said:
I looked at your other thread and it seems you have a hardware problem with this phone. Unless this phone has a bad ESN, you should be bringing it back for a replacement. Even if you bought this phone off eBay, it would still be covered under the manufacturers warranty, but I suspect you already know this. It sounds more like you are trying to pawn off a broken phone that can't be activated or replaced to a fellow XDAer, that's not cool!
Sent from my XT862 using Tapatalk
Click to expand...
Click to collapse
No this has been my daily phone for almost 2 months now, clean esn and everything. The only thing that is kinda stopping me is it has not been activated with Verizon and has only been on pageplus.
Who buys a Verizon smartphone to activate on a prepaid network?
Sent from my DROID3 using XDA App
Manic_Dragon said:
Who buys a Verizon smartphone to activate on a prepaid network?
Sent from my DROID3 using XDA App
Click to expand...
Click to collapse
Well I originally got it off of craigslist for a decent price and I cant afford Verizon directly so I did some research and got it on pageplus. Pageplus actually uses Verizon towers, so I only pay $30 a month for 1,200 Minutes / 3,000 SMS/MMS / 100 MB Data on verizon service (win!), and of the 100mb of data I dont use much because im always on wifi. Also im not locked in a contract for 2 years (another win!).
Good job getting a win on Verizon. I don't care for them much, though I dislike AT&T worse, so when T-Mobile goes, that's where I'll be taking my D3 most likely.
So, as I asked on your other thread, I'll ask here; have you tried hooking your phone up to a PC and tried the fast/easy unbrick method I mentioned? It saved my ass and put my phone back to stock. It's in the D3 dev forum. Might work for you, if it's a software issue. If it really is a hardware issue (other than something which is not covered by warranty, e.g., your fault), you should be able to return it for repair/replacement from the manufacturer. Call their customer service/go to their website to find out more (if you can't fix it via the unbrick method). Then maybe you can sell a working, brand new/refurbished device instead of one which may never work again.
Just a suggestion
Sent while mobile using Tapatalk.
BenSWoodruff said:
Good job getting a win on Verizon. I don't care for them much, though I dislike AT&T worse, so when T-Mobile goes, that's where I'll be taking my D3 most likely.
So, as I asked on your other thread, I'll ask here; have you tried hooking your phone up to a PC and tried the fast/easy unbrick method I mentioned? It saved my ass and put my phone back to stock. It's in the D3 dev forum. Might work for you, if it's a software issue. If it really is a hardware issue (other than something which is not covered by warranty, e.g., your fault), you should be able to return it for repair/replacement from the manufacturer. Call their customer service/go to their website to find out more (if you can't fix it via the unbrick method). Then maybe you can sell a working, brand new/refurbished device instead of one which may never work again.
Just a suggestion
Sent while mobile using Tapatalk.
Click to expand...
Click to collapse
I have tried the unbrick method but my computer wont recognize the phone (cant get into fastboot or recovery).
ourtut said:
I have tried the unbrick method but my computer wont recognize the phone (cant get into fastboot or recovery).
Click to expand...
Click to collapse
I apologize for being sceptical of your intentions, there are just a lot of con men out these days trying to take advantage. The warranty I was referring to is Motorola's warranty. You can contact them directly for a replacement as the phone comes with a manufacturer's 1-year warranty. You don't have to have a contract with Verizon for this warranty to be valid. As long as the phone has a clean ESN they have to replace it for hardware malfunctions.
mikedyk43 said:
I apologize for being sceptical of your intentions, there are just a lot of con men out these days trying to take advantage. The warranty I was referring to is Motorola's warranty. You can contact them directly for a replacement as the phone comes with a manufacturer's 1-year warranty. You don't have to have a contract with Verizon for this warranty to be valid. As long as the phone has a clean ESN they have to replace it for hardware malfunctions.
Click to expand...
Click to collapse
Thanks for the info, I didnt know Motorola had a warranty on their phones. Do you think I might run into problems since I was rooted? I will call them at 9am cst (thats when they open lol).
you can easily unroot and then they cant tell
Dri94 said:
you can easily unroot and then they cant tell
Click to expand...
Click to collapse
Not so easy to un root when you cant get into recovery/ fastboot, device wont turn on, pc wont recognize it.
Well if they cant get the device on then your fine. Plus i sent my rooted device in and they replaced it without question
Sent from my XT862 using Tapatalk
ourtut said:
Not so easy to un root when you cant get into recovery/ fastboot, device wont turn on, pc wont recognize it.
Click to expand...
Click to collapse
I would get a charged battery just to verify that does not come on. I could just be the charging circuit that isn't working.

Help! softbricked vivid

Phone is rooted, and has been for over a year. Last few months, I've just been using the "torque" app to record video while driving in the car. It has had an inactive sim card in it. This morning, as I was getting gas, I noticed the recording had stopped/crashed. Did a battery pull. Now it won't boot. I've not changed anything in the last maybe 3 or 4 months so it's not like I was trying to flash a new rom or something.
When I plug it into the PC, it says found new hardware, and says QHSUSB_DLOAD found. I know this PC has Vivid drivers, but apparently this QHSUSB from the googling I did, means it's been bricked? Power/charge light doesn't come on, nor can I boot it into recovery or bootloader. ADB doesn't find it. I'm holding out hope since the PC does see SOMETHING there. I just don't have the proper driver(s)???
*edit* just checked the batt voltage. its 4.23v. Don't think it's bad.
Any help would be much appreciated and donated towards.
That is the kind of brick fixable thru the unbricking thread in development...
Sent from my Vivid 4G using Tapatalk 2
I finally got a chance to try the method in the thread you talked about. It never recognized any bricked devices. And I'm S-off anyway. Is it dead? Any other suggestions?
I am just parroting what I have seen before...
You will need JTAG type stuff I think at this point
Sent from my Vivid 4G using Tapatalk 2

[Q] HTC One, won't turn on..

To preface this, the phone is completely stock and unlocked. I've been using the phone now for about 3 weeks with absolutely zero problems. I plug it in to charge over night, wake up the next morning and it's completely unresponsive.
Won't turn on.
No LED notification light (Green or Amber)
Isn't recognised by my laptop as a disc drive either.
Any ideas, tips or suggestions as to how I can get it working again, short of calling the supplier and getting a replacement?
Thank guys.
With adb or fastboot you pc will recognize your phone?
Guich said:
With adb or fastboot you pc will recognize your phone?
Click to expand...
Click to collapse
It might do but I have no idea how to do it.
Mine just did the same thing today, it discharged very quickly this morning and now it won't even charge at all. Not sure what to do....
My god. This has also happened to me. A few others have also had this problem. Contact HTC and file for a repair/replacement. I did today. Seriously sucks because its a solid phone otherwise.
hansmrtn said:
My god. This has also happened to me. A few others have also had this problem. Contact HTC and file for a repair/replacement. I did today. Seriously sucks because its a solid phone otherwise.
Click to expand...
Click to collapse
This is a worrying trend.. So there are no other alternatives just request a repair/replacement?
It really is. I've already contacted my brother, whom is pretty high up in att, about the matter. I'd consider myself a veteran of android and I have had no progress on the fix, it seems only to be hardware. In layman terms, yes you'll have to get it replaced.
Sent from my LG-E980 using xda app-developers app
hansmrtn said:
My god. This has also happened to me. A few others have also had this problem. Contact HTC and file for a repair/replacement. I did today. Seriously sucks because its a solid phone otherwise.
Click to expand...
Click to collapse
How long would the repair take? And would they send you a replacement first, because now I have no phone.....
Sent from my Nexus 10 using Tapatalk HD
I'd say about 2 weeks at most. But no, they'll repair or replace the phone depending on the issue. Likely replace.
Sent from my LG-E980 using xda app-developers app
hansmrtn said:
I'd say about 2 weeks at most. But no, they'll repair or replace the phone depending on the issue. Likely replace.
Sent from my LG-E980 using xda app-developers app
Click to expand...
Click to collapse
I have the T-Mobile version would I be able to go into a store and request a replacement ?
Only asking because I have never had an issue like this with any of my phones.
Sent from my Nexus 10 using Tapatalk HD
drop ship
When speaking to the HTC rep., try tossing around the phrase "can you drop ship a replacement phone?" Ask for a manager if its existence is denied. Once you find someone with enough power to "drop ship" the replacement phone, they'll take your credit card, then immediately send you the replacement phone and a box to ship back the defective phone. If you don't return the bad device, they'll charge your card.
happened to me twice - try holding power button for like 1min - it should turn on then
I opened a thread about this problem, but seems only some people have this defect.
I've had this problem too, it's currently with HTC (UK) to repair or replace. It arrived on Tuesday, still awaiting to hear back.
If I hold down the power button it turns on....it happens when u charge and turn it on while stll plugged into the charger...happened to all 3 of my ones..this is a software thing nothing wrong with phone imo just don't turn phone on after full charge while plugged in
Sent from my HTC EVO 3D X515m using xda app-developers app
gemini002 said:
If I hold down the power button it turns on....it happens when u charge and turn it on while stll plugged into the charger...happened to all 3 of my ones..this is a software thing nothing wrong with phone imo just don't turn phone on after full charge while plugged in
Sent from my HTC EVO 3D X515m using xda app-developers app
Click to expand...
Click to collapse
It seems that my phone isn't dead after all. Holding the power button down does seem to work... It's a strange bug..
I don't get why people turn the phone OFF in the first place? I never turn my phone OFF at all. I sometimes restart the phone but that is it.

[Q] Won't charge or power on (with links)

I hope I am not duplicating a thread, the XDA search function appears to be down at the moment. Last night I put my phone on the charger (OEM HTC charger); the battery was low, but the phone was still on, and it appeared to be charging. When I woke up this morning (late, since my phone acts as my alarm), my phone was turned off. Now I am unable to turn on the phone at all, and there is no orange charging LED. Unfortunately I don't have the money for a warranty exchange/replacement/repair (and probably won't for a while), so I will be without a mobile until this gets resolved. Please help, you guys are my only hope.
Steps I have tried:
Leaving the phone plugged in for a long while.
Holding vol up and power for several minutes.
Holding vol down and power for several minutes.
Holding vol up and down and power for several minutes.
Plugging it into a computer.
Using several different chargers.
Removing my SIM card, and trying all of the above again.
Relevant links:
http://androidforums.com/htc-one/747522-resolved-wont-turn-charge.html
http://answers.yahoo.com/question/index?qid=20130815191840AA8KwUz
http://forums.androidcentral.com/general-help-how/294342-htc-one-wont-turn-charge.html
https://support.t-mobile.com/thread/50805?start=0&tstart=0
http://support.t-mobile.com/docs/DOC-7151
When mine hasn't switched on I did volume down and power holding both. And then the home and back buttons flash and then release and it should boot.
Sent from my HTC One using xda app-developers app
howjord said:
When mine hasn't switched on I did volume down and power holding both. And then the home and back buttons flash and then release and it should boot.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Unfortunately that doesn't appear to work for me. When you had to do this, was your device completely dead like mine, or were you able to see the orange charging light?
Just 2 days ago mine did nearly the same thing. It just seemed to run out of battery REALLY fast and wouldn't charge again until it completely ran out of battery. And then it wouldn't charge properly with any chargers, the led was flickering , cutting out then staying on for a few seconds etc. I left it overnight plugged in and it charged it finally me, but now my phone is going crazy.(270 rotation even when it's rotation locked, not recognising headphones or USB connection and more.) Maybe we both have faulty motherboards? I'm pretty sure mine isn't a software problem after numerous factory resets. I know this isn't really helpful but we're having a similar problem so if someone can help, this info could be useful? I just emailed HTC but I'm bootloader unlocked and running ARHD som I'm not that optimistic. They might try to blame that, even though I know it's not the problem.
Disappointing after 3 months of love and tender care that something like this goes wrong.
Um there might be 2 possibilityes:
1. Your phone is hard bricked (google it if you don't understand), witch may be caused by bootloader malfuncion while your phone was shutting diwn, in case that something might got corrupted
2. Hardware faliure. You might have something burned on your pcb, or you might have a dead battery
Sent from my HTC HD2 using xda app-developers app
lolerpro8 said:
Um there might be 2 possibilityes:
1. Your phone is hard bricked (google it if you don't understand), witch may be caused by bootloader malfuncion while your phone was shutting diwn, in case that something might got corrupted
2. Hardware faliure. You might have something burned on your pcb, or you might have a dead battery
Sent from my HTC HD2 using xda app-developers app
Click to expand...
Click to collapse
When I plug the phone into my PC, it now installs drivers for "qualcomm hs-usb qdloader 9008"; does this indicate a hard-brick? If so, I read somewhere else that if I used JTAG, I could potentially fix the phone. Is this a program that can be downloaded? If it helps, I do have one of SkOrPn's cables that I used a while ago to fix my Kindle Fire. T-Mobile is saying they won't do anything because the camera lens on the back has a small crack in it, even though they admit that it is unrelated to the issue at hand.
mcimo88 said:
When I plug the phone into my PC, it now installs drivers for "qualcomm hs-usb qdloader 9008"; does this indicate a hard-brick? If so, I read somewhere else that if I used JTAG, I could potentially fix the phone. Is this a program that can be downloaded? If it helps, I do have one of SkOrPn's cables that I used a while ago to fix my Kindle Fire. T-Mobile is saying they won't do anything because the camera lens on the back has a small crack in it, even though they admit that it is unrelated to the issue at hand.
Click to expand...
Click to collapse
Now that you say the qload brick ,try this tool http://forum.xda-developers.com/showthread.php?t=2136738 .
If not, jtag is an hardware tool, witch costs atound $250. I suggest you either try this tool, or find a unifficial service that has jtag riff box, that can help you out.
lolerpro8 said:
Now that you say the qload brick ,try this tool http://forum.xda-developers.com/showthread.php?t=2136738 .
If not, jtag is an hardware tool, witch costs atound $250. I suggest you either try this tool, or find a unifficial service that has jtag riff box, that can help you out.
Click to expand...
Click to collapse
Thanks for the reply. I see that the tool they posted is for the AT&T Galaxy Note. Will this tool still work for the HTC One? I've got Linux machines available to use the tool if it will.
I had the phone for one month and it stopped charging. TMobile gave me a second charger at the store two weeks in since that's when it started. One month and a day after getting the phone it completely stopped charging. You had to rotate the cables in weird positions to get a charge. I think it's the USB connector on the phone or the battery. The store is mailing me a replacement for $20. IM using my backup S2 till then. I was rooted on Revolution the entire time. Suffice to say I think it's important to delicately remove the cable after charging. IM angry about this since I've had zero issues with my Samsung devices and thought I'd try the One.
Sent from my SGH-T989 using XDA Premium 4 mobile app
mcimo88 said:
Thanks for the reply. I see that the tool they posted is for the AT&T Galaxy Note. Will this tool still work for the HTC One? I've got Linux machines available to use the tool if it will.
Click to expand...
Click to collapse
Maybe, the probles is i didn't have a device with a h-boot so i have no expericence in this matter
lolerpro8 said:
Maybe, the probles is i didn't have a device with a h-boot so i have no expericence in this matter
Click to expand...
Click to collapse
Xhyperion said:
I had the phone for one month and it stopped charging. TMobile gave me a second charger at the store two weeks in since that's when it started. One month and a day after getting the phone it completely stopped charging. You had to rotate the cables in weird positions to get a charge. I think it's the USB connector on the phone or the battery. The store is mailing me a replacement for $20. IM using my backup S2 till then. I was rooted on Revolution the entire time. Suffice to say I think it's important to delicately remove the cable after charging. IM angry about this since I've had zero issues with my Samsung devices and thought I'd try the One.
Sent from my SGH-T989 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I see, thanks for the help. Yeah I'm not very happy with T-Mobile right now. Basically, they won't even handle the repair/replacement because there is a small crack on the camera lens; I've spoken with two different representatives at T-Mobile who gave the same response. What's worse is that they admitted that it is obvious the cracked lens is completely unrelated to the fact that the phone won't boot. My next path is to interface directly with HTC to get it fixed, which is of course going to cost more money. If I at least had better coverage where I live and work, it might be a different story, but so far I've had nothing but bad luck with them. Once I can get out of this mess, I'll probably switch back to Verizon, and maybe give their Edge program a try. Sorry about the rant, but this is just getting silly.
:silly:

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