Hi
I was and have been using the stock email app on my s2 for the last month no problems set up with my hotmail account. Last week I noticed something was draining the battery over 2hrs and found it to be the microsoft exchange active sync. I did some research online and it was suggested to delete my email account from the phone and set it back up. I did this but I am only able to set up as before when on wifi otherwise I cannot connect to the server if using my mobile data? This means I can't use the email when not on wifi as it just times out and says unable to connect to server?
Can anyone help please.
Related
Hey there,
Got my Tilt a few days ago and had no problems setting up my email account to download from Gmail. I'd been having some problems with the messages disappearing from my inbox after I'd read them, never to be found again. I started fiddling with some things and now I can rarely connect and usually get this message.
"Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again."
I know that all my settings are correct because they match my Outlook on my PC. Also, I rarely connect to Gmail, but it has happened using these settings.
If anyone has any suggestions that would be great. I'm running WM6.1
Solved!
Sorry folks, I figured it out, it was pretty simple.
I must have mistakenly turned on my WiFi. Here at school I can't download emails through the WiFi. Turned it off and now everything works fine on my data plan. Thanks for looking.
After about 2hours of using my phone on wifi the exchange sync (built in mail application) doesn't sync anymore (internet itself keeps working). If I then disable en enable wifi, it works again.
I connect to exchange via https (outlook anywhere). Same goes for calendar.
btw, my GMAIL keeps working with no problem. It's just exchange that stops syncing
have you tried restarting the phone?
might be a service that got stuck
yep, doesn't fix it.
I'm gonna test TouchDown to see if it shows the same behaviour
Are you accessing Exchange via "Email for Exchange" or "Corporate"?
what do you mean?
I've made an account on my phone that connects to the 'webmail' of the exchange. Official name is Outlook Anywhere.
noob with similar issue
I'm a relative newbie to this forum so unsure of posting protocol, apologies in advance.
But whatever. I have the att version of the galaxy--the captivate--and have had a hard time getting exchange to work reliably. I've several times deleted and re-created my exchange account, and it will sync initially, and sometimes once or twice thereafter. But then, it ceases working competely, simply saying it has a "connection error".
This happens whether I'm on my company's wi-fi, home wi-fi, or just over the air 3G. the only fix is to recreate the account, and that's a pain.
I had an old winmo HTC fuze for a couple years, and it worked fine with this exchange server--I don't think I ever had to recreate the account, and it was thoroughly reliable. I also borrowed an old G1 for a couple weeks, used Roadsync, and it worked fine too.
I read in another forum that advanced task killer was the culprit, so I deinstalled it. No change. I also read that turning the synchronization on & off from the power widget was worth trying. Also no change.
Any other ideas? I too will try a 3rd party client before returning the phone. I mostly like the phone otherwise, though the GPS problem is annoying.
Appreciate any help.
Tried it with Touchdown: same issue. It tells me: No available network. However website continue to work...
When I click some links/visit some sites, it starts working again...
jehan1 said:
Tried it with Touchdown: same issue. It tells me: No available network. However website continue to work...
When I click some links/visit some sites, it starts working again...
Click to expand...
Click to collapse
it sounds like the Wireless or 3G goes into sleep mode when you are not using it.
I have a similar problem, my calendar is able to sync but contacts unable to sync with exchange server.
I have both a corporate email and private email account setup on my Galaxy.
The corporate is an auto-sync through exchange and syncs my contacts and calendar as well
The private is a pop3 account which is set to sync every 15mins.
After 12 hrs or so the private email invariably goes to sleep and doesn't receive any new messages. Sometimes a manual 'refresh' wakes it up, but most of the time I need to re-boot the phone to get it receiving email again.
The corporate exchange account seems more robust, but has also gone to sleep on a couple of occasions
Ideas?
I've seen similar things with my AOL accounts (don't laugh my parents have been using them for like 13 years and I'm not chaning my email after all that time). They seem to have a mind of their own as far as updating themselves goes. Sometimes, its fine, sometimes they just don't bother. Sometimes one of my accounts runs just fine for days, and then I discover that a different one hasn't been syncing at all and theres a bundle of really pissed people wanting to know why the hell they haven't received something.
I have tried using K-9 mail (check the app store), and that works just fine. Does exactly what the native client should be doing.
However, I hate the K-9 icon, and so I refuse to use it until I can figure out how to change the icon without breaking the app. Tried a few times, but no luck *sigh*
Also, you'd think that a standard polling email app shouldn't have any problem just checking stuff.
Strange. Had this last night as well. I know this has worked before as was getting my email in the mornings but had to reboot to get it to work this morning, tried on-off airplane mode as well, before reboot. Interestingly, gmail pulled mail down after wifi was turned back on.
Am on stock DXJG04. I did post on another thread about some processes which seem to cause extra battery drain overnight. Something about suspend not working properly. Not sure if related.
Hello All!!
I am using XWJM8 in my Samsung Galaxy S (international edition). For the last couple of days i am facing a weird problem. My Exchange sync stops in the middle of the day. If i try to re-sync it says unable to open connection with server. two days back i was in XXJPK, with One click lag fix by Ryan ZA. Everything was fine and was syncing fine with office's exchange server with Touchdown exchange (as it has Global contact search option). But syncing stopped around 1600 hrs (local time). I tried with recreating my account but it rejected all my sync and authentication request. Then i flashed back to XWJM8 with Voodoo lagfix beta 4.2. Even then i could not create my exchange account with Touchdown, but had good luck with native mail client (Corporate mail account). Everything was find up tilll now.
Suddenly i see in my phone last mail i got was at 1315 hrs (local time) but in my laptop i see mail till 1615 hrs... very depressing.
Can anybody help me out please? i love my phone and android but exchange is really important to me. so if anybody can help me with this i would grateful!!
Thanks.
Thread moved to Q&A.
Hi has anybody else got this problem, my HTC one only syncs email when Im connected via WIFI, when out on road i do not receive emails but soon as i get back to office or home I receive all of them, this never happened with my One XL have i set something wrong?
same problem
I dont use wifi a lot so I've not replicated your issue yet (at least the wifi part)
I do, however, know that my phone does NOT automatically "push" the new e-mails when on data. The e-mail software waits for me to turn it on which in turn 'forces' an update.
Any help on this matter would be great.
Thanks.
EDIT:
I have just tried turning on wifi, and e-mail still does not push. When I open the app, it then syncs.