Database Develop

Unboxing N7 from Google Play Question..

Ok...
Just got my N7 .. but...
When I tried to open it, I found two seals on each side of the box, looks like someone sliced the first layer seal then put the second on on top of it.. ( Cant upload pics on work place...)
Finally open the box... my N7 screen was on..... and the body is super hot..
is this normal........
or I am just been paranoid

doesnt sound normal. where u buy from?

18t said:
doesnt sound normal. where u buy from?
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Google Play Store......

Something isn't right.
You should call support and have it replaced.

Maybe they opened all of them and squeezed the left sides and sealed them again...
Sent from my Galaxy Nexus using my mind.

x4sper said:
Maybe they opened all of them and squeezed the left sides and sealed them again...
Sent from my Galaxy Nexus using my mind.
Click to expand...
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... i did check the left side... it is tight...
I think I am going to call Google support

Weird, mine was just delivered and my box was opened and retaped too....

When you went to login for the first time did the email field already have your address filled in? Mine said welcome Pete and had my gmail address... creeped me the F out
Oh and mine looks like it was taped over also... Ordered from Play Store

Maybe they updated the software to 4.1.1 for you and then repackaged them?

When you pre ordered there was an option to link your Google account to the device. You probably didn't uncheck the box as it was set to default.

Juicemane_ said:
When you went to login for the first time did the email field already have your address filled in? Mine said welcome Pete and had my gmail address... creeped me the F out
Oh and mine looks like it was taped over also... Ordered from Play Store
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Yep! I'm sure they opened them to put in our info and update them. I checked and there were no updates available so I'm assuming that's what it was. I'm not concerned- it's in perfect condition, had a charge on it, looks completely untouched, and came from Google this way.

You have got to be f$%#ing kidding me. The actually opened the boxes to do that? I had always assumed they just were going to recognize the serial number of the device.
Well, we finally have our answer to our 15000 post thread. They really were that stupid. Wow.

Ooo this is odd, i wanna hear more about these opened boxes.

OMG !!! I did check that option when I preordered from the Google Play store . Just bcos I thought they would just do that before putting it in the box...crap..mine is probably opened as well. sign...

brizey said:
You have got to be f$%#ing kidding me. The actually opened the boxes to do that? I had always assumed they just were going to recognize the serial number of the device.
Well, we finally have our answer to our 15000 post thread. They really were that stupid. Wow.
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My info was already in before I connected to any wifi. They would have had to have had access to the device to do that. Seeing as these were made by ASUS and not Google, the only way for Google to put our info in and update them would be for them to open them up. Not a big deal at all.
Sent from my HTC One X using xda premium

Have you folks with the double tape checked the battery stats to see what else may have been used?

Great, I also checked that box, so someone at Google got to play with my device before I did. God I hope his hands were clean

jaysus145 said:
Have you folks with the double tape checked the battery stats to see what else may have been used?
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I will when I get home. I'm at the crafts store right now getting some magnet tape to test out the smart cover function with the OEM case
Sent from my HTC One X using xda premium

OK... tried to get hold on Google reps, but after listened to the music for 10 min, I gave up.. need to work...
Yes, when I opened the box, the system already had my email address.. and said welcome xxx, that was creepy
And my battery was 40% left
the system still on 4.1, a few mins later got the 4.1.1 update.
If this re-taped boxes are not coincidences, then I'll keep my N7, and it is really dumb they have to OPEN box to link account and machine together....

At least I hope one good thing is they were checking the device for me lol

I've been on hold for an hour waiting

Anyone know a faster way to get in contact with Google

Nope. I was on hold + call for 75min 41s.

I called them last night, was on hold for 55 minutes, told them of my issue (dent on Nexus 7 out of the box), guy said he will need to escalate the issue, asked for my email address, and that they'd contact me within 48 hrs. Talked to the guy for about 2 minutes.
I've received an email about our conversation and currently waiting for a real response...

Damn that's depressing

Yeah I was on hold for over an hour this morning before I got to talk to somebody.

jackholl92 said:
Anyone know a faster way to get in contact with Google
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Go on the website& input your phone number then they will call you.
Sent from my SAMSUNG-SGH-I997 using Tapatalk

Yeah but that doesn't mean they'll talk to you faster, it just avoids the verification process. I did that and waited 1:37 hours to speak to a rep.
And for nothing btw
Sent from my EVO using xda app-developers app

nxt said:
I called them last night, was on hold for 55 minutes, told them of my issue (dent on Nexus 7 out of the box), guy said he will need to escalate the issue, asked for my email address, and that they'd contact me within 48 hrs. Talked to the guy for about 2 minutes.
I've received an email about our conversation and currently waiting for a real response...
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same here... but mine was for my backlight being broken.

Pulled from the site
I waited 2x for an hour or more then went online. The play store website had a contact me place under support. I gave my number it called got right through. I tried to do it again today and gone from the support website.

challa3223 said:
I waited 2x for an hour or more then went online. The play store website had a contact me place under support. I gave my number it called got right through. I tried to do it again today and gone from the support website.
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Google is really going to lengths in order to deny us proper support. We need a news site to get this in the public.

Just keep pressing 0. If youre already in a call then don't press 0 because it might reset your 'on hold time'. That's how I always get to an operators

kiewee3 said:
Just keep pressing 0. If youre already in a call then don't press 0 because it might reset your 'on hold time'. That's how I always get to an operators
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0 thing not working

I'm waiting for someone to answer at the moment, also. At least the music is decent

challa3223 said:
0 thing not working
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Well that's strange.. maybe you'll just have to wait :/ haha

Luxferro said:
Google is really going to lengths in order to deny us proper support. We need a news site to get this in the public.
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Yes, I can see it now. "Breaking news at this hour! Phone support line for new product is backed up during the first week after release! In other breaking news, sky is still blue!"

Just put it on speaker mode and grab a book.

I'd read that the wait was an hour and more......but after a few beers, I had 20 minutes spare before turning to bed and decided to ring the 0800 UK number for a laugh. I rang at 2150 BST and to my astonishment, my call was answered after 7 minutes of Vivaldi! I choose option 2.

Buddy of mine was on hold for about an hour and a half last night. His N7 screen flickers. I'm kinda glad I waited until a Retail release now and bought mine through Sam's, that way I could take it back to the retail location if a problem arose, however mine is working perfectly with no problems so I guess I'm lucky..

kumqwat said:
I'd read that the wait was an hour and more......but after a few beers, I had 20 minutes spare before turning to bed and decided to ring the 0800 UK number for a laugh. I rang at 2150 BST and to my astonishment, my call was answered after 7 minutes of Vivaldi! I choose option 2.
Click to expand...
Click to collapse
Would you mind posting or Pm the number you called? I can only find the Ireland number
Sent from my HTC One X using xda premium

0800 328 6081

My GOOGLE NEXUS 7 EXPERIENCE .

My google experience
I pre ordered the google nexus 7 on the day the went on sale. One week after they started shipping i sent google a email asking them when mine would ship. I was told within a week. Two weeks later i call them to see what is up. As at this point my account was charged for the device. They tell me shipping any day. Two days later i see on my wallet account as google nexus 16 gb ORDER CANCELED BY SELLER.
So i call google back and ask what is up. they said it was a computer issue. And that i would have to reorder. At this time they where backorderd for up to 4-6 weeks on the 8 gb . OUT OF STOCK ON 16. So i ordered the 8 gb version. After a week i received it. Two weeks later i start seeing lines on the screen when you hold it on the left side of the screen as well as the screen moving.
I CALL GOOGLE BACK . they tell me that I can send it back and DO A advance replacmeent exchange. I tell them im not having my money put on hold. I will send it back in a few weeks and just reorder another device when they receive it.
So i decided to just order the device and send this back into them when i receive the new device. .
Its now the end of Aug the new device comes in the mail . It comes in with a CRACKED SCREEN . SO not 30 minutes after usp drops the device off i call GOOGLE YET AGAIN. TO GET A RMA for the brand new replacement device. I GET THAT JUST FINE.Send google this device that i only had for 30 minutes in my posession. still at this time holding on the original device as its still working . you just cant push on the left side of screen. GOOGLE Recieved the device on the 5th of september. Since then i have had several phone calls and exchange of emails. Being told that the device i sent them back was the original device and they WOULD NOT ISSUE A REFUND OR REPLACE THE DEVICE. STATING THAT i would have to prove what device i sent in. They have it so i have no way of doing so . Other then they can see what device is being used and connected to my google wallet. They understand and can see this so im told. But still refuse to help me in any way. So now today on 9/27 I contact them for the last time and demand i get a RMA to send the original device back to them as proof that it was not the one they keep saying they have. SO NOW GOOGLE HAS ALL OF MY MONEY BOTH OF MY DEVICES . AND COULD CARE LESS ABOUT ME AS A CUSTOMER

Anyone got a tl;dr or is this worth reading?
Sent from my Incredible 2 using Tapatalk 2

prototype7 said:
Anyone got a tl;dr or is this worth reading?
Sent from my Incredible 2 using Tapatalk 2
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Judging from the caps lock spam I suppose its just a rant ... I suppose
Sent from my Galaxy Nexus using xda app-developers app

prototype7 said:
Anyone got a tl;dr or is this worth reading?
Sent from my Incredible 2 using Tapatalk 2
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I read it. Kind of confused though...
Sent from my Kindle Fire

Well that's no bueno.

And what are we supposed to do about this?

veeman said:
And what are we supposed to do about this?
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The OP wants us to stop purchasing from google, I guess.
Sent from my Kindle Fire

I get it. There is a whole problem about the Nexus 7's screen thing. But I have bought a C90 numbered nexus 7 and is perfectly fine just like rest of the population had.

sounds like someone is having a wonderful day ....... not :laugh:

tl;dr is dont purchase from google as per OP...

OP - you posted in the correct place earlier. Please do not duplicate threads.
http://forum.xda-developers.com/showthread.php?t=1909227
Thread closed.

VZW Moto Maker order cancelled

Anyone else have their order cancelled this morning? I used the promo code THANKYOU10 so I wonder if that's why. Other than that idk why it could have gotten cancelled. The charge appeared fine on my card.
Sent from my LG G2

SupaSwag said:
Anyone else have their order cancelled this morning? I used the promo code THANKYOU10 so I wonder if that's why. Other than that idk why it could have gotten cancelled. The charge appeared fine on my card.
Sent from my LG G2
Click to expand...
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Interesting... who's your carrier?
Sent from my VZW SGS3 rockin' Jelly 'Beans' Build 17 using Tapatalk 2

GreenMunky said:
Interesting... who's your carrier?
Sent from my VZW SGS3 rockin' Jelly 'Beans' Build 17 using Tapatalk 2
Click to expand...
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Looks like you didn't read the thread's title

SupaSwag said:
Looks like you didn't read the thread's title
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Fair enough... did you ever find out the reason for your cancellation? I was going to try that same code when I finally decide on a color scheme, but if that's the reason yours got nixed, I may just suck it up and pay the full price.

I used the code this morning. Order hasn't been canceled yet as far as I know. Did they email you to say it was canceled?
Sent from my Nexus 5

GreenMunky said:
Fair enough... did you ever find out the reason for your cancellation? I was going to try that same code when I finally decide on a color scheme, but if that's the reason yours got nixed, I may just suck it up and pay the full price.
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Click to collapse
phositadc said:
I used the code this morning. Order hasn't been canceled yet as far as I know. Did they email you to say it was canceled?
Sent from my Nexus 5
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They emailed me that it was automatically cancelled. I got in contact with an online chat rep and she referred me to a number. I called the number and got tired of waiting so I hung up. So I never really found out why it was canceled. Could have been a system glitch butI'm going to take it as a sign that I should just save my money and wait at a later point to get a new device. Currently rocking a G2 so it won't hurt but I really wanted a Moto X.

My order was cancelled because the name on the credit card i entered didnt match the one i entered exactly... Missed the middle initial.
The charge also appeared on my statement, but never went through and disappeared about a week later. When i reordered, with the correction, it was fine.

GoClifGo05 said:
My order was cancelled because the name on the credit card i entered didnt match the one i entered exactly... Missed the middle initial.
The charge also appeared on my statement, but never went through and disappeared about a week later. When i reordered, with the correction, it was fine.
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Click to collapse
That may very well be it. Didn't think that could be the issue since everywhere else I've used my card I've gotten away with not including the middle initial. Dang it!

SupaSwag said:
That may very well be it. Didn't think that could be the issue since everywhere else I've used my card I've gotten away with not including the middle initial. Dang it!
Click to expand...
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How long after you ordered did you get the cancelation email?
Sent from my Nexus 5

phositadc said:
How long after you ordered did you get the cancelation email?
Sent from my Nexus 5
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Click to collapse
I got the email around 7:30am and placed the order the night before. Now I'm deciding whether I should order it again or stick with the G2. Yesterday was basically an impulse buy since it was the first day for Moto Maker on VZW.

Could also be adding the accessories. Some people were able to get order to go through without accessories after not being able to complete order with them.
Sent from my XT1058 using XDA Premium 4 mobile app

Samsung UK Note 9 pre order not showing

I have been tracking my preorder for my note 9 from Samsung UK and all has been fine. Today I just checked and it keeps saying enter valid order number which I keep doing! And I still get the same message almost like it doesn't exist. I tried tracking my galaxy watch order and it is working fine. Anyone else having this issue?

ramheer said:
I have been tracking my preorder for my note 9 from Samsung UK and all has been fine. Today I just checked and it keeps saying enter valid order number which I keep doing! And I still get the same message almost like it doesn't exist. I tried tracking my galaxy watch order and it is working fine. Anyone else having this issue?
Click to expand...
Click to collapse
Mine is the same. Emailed samsung and they said order will not show until the 23rd when delivery is due to start and that confirmation email is confirmation that they have the order. Stupid system if you ask me. How many people will have asked the same question about why the order is not showing!

kathie1404 said:
Mine is the same. Emailed samsung and they said order will not show until the 23rd when delivery is due to start and that confirmation email is confirmation that they have the order. Stupid system if you ask me. How many people will have asked the same question about why the order is not showing!
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Click to collapse
That is so stupid, mine showed up everyday on the tracker showing order placed then order is being processed. Today it just keeps asking me to enter valid order details, what are Samsung UK thinking? What is the point of a tracker? I will be calling them tomorrow and see if they give me the explanation and I will post the outcome in this thread

ramheer said:
That is so stupid, mine showed up everyday on the tracker showing order placed then order is being processed. Today it just keeps asking me to enter valid order details, what are Samsung UK thinking? What is the point of a tracker? I will be calling them tomorrow and see if they give me the explanation and I will post the outcome in this thread
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Click to collapse
Mine has never shown anything other than please enter valid order details, suppose more worrying when yours has shown being processed and then goes back to that.

I dont think it ever showed my order status, ordered a case and the phone, it showed the case but not the phone but got the same answer from Samsung, you will see status once it's shipped on 23rd.

Mine has never showed on my Samsung account or using order number.
Only have the original email. Was the same last year until it left the warehouse.

I feel I read the same threads every year ?
It will arrive on time or Tuesday at the latest.

I doubt that, Samsung UK sent it right on cue lat year to the day

order status changed
eVoHicks said:
I doubt that, Samsung UK sent it right on cue lat year to the day
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Click to collapse
My order status has now changed and is now showing as pre order and for shipping (as we already know) on the 23rd. We can live in hope that it's a bit earlier can't we :fingers-crossed:
I think I secretly enjoy all this pre phone carry on, checking and re checking!

kathie1404 said:
My order status has now changed and is now showing as pre order and for shipping (as we already know) on the 23rd. We can live in hope that it's a bit earlier can't we :fingers-crossed:
I think I secretly enjoy all this pre phone carry on, checking and re checking!
Click to expand...
Click to collapse
One person in the crowd who owns up to it,how refreshing! :highfive:

I ordered my phone and case within a few minutes of the pre-order site opening. Confirmation email said 'ships on 24th'.
I checked my account a couple of days later and it showed the two items and the same date.
But I can't even get into the account now. It just rejects attempts to log in.

I can get in to my account but nothing is showing. I was told by Samsung nothing will show until 23rd.

Hi guys I know this isn't the right thread but I'm looking at pre ordering the note 9 is the only different between the 2 is its storage and 2gb more ram is everything else the same?
As I hardly use 64gb In my phone so if there isn't any other difference I'll order the 128gb
Thanks

brockyneo said:
Hi guys I know this isn't the right thread but I'm looking at pre ordering the note 9 is the only different between the 2 is its storage and 2gb more ram is everything else the same?
As I hardly use 64gb In my phone so if there isn't any other difference I'll order the 128gb
Thanks
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I believe you are right thinking that, the spec is the same for all the other parts of the phone. No doubt someone will correct me if I am wrong
---------- Post added at 01:53 PM ---------- Previous post was at 01:51 PM ----------
@home said:
I can get in to my account but nothing is showing. I was told by Samsung nothing will show until 23rd.
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I was told that but mine just changed this morning. Not going to make any difference to dispatch date though. Just nice to see it on the screen

kathie1404 said:
I believe you are right thinking that, the spec is the same for all the other parts of the phone. No doubt someone will correct me if I am wrong
---------- Post added at 01:53 PM ---------- Previous post was at 01:51 PM ----------
I was told that but mine just changed this morning. Not going to make any difference to dispatch date though. Just nice to see it on the screen
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Was you logged in to your account when you placed your order? I wasn't so maybe thats why mine is showing nothing?

@home said:
Was you logged in to your account when you placed your order? I wasn't so maybe thats why mine is showing nothing?
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No I wasn't logged in.

kathie1404 said:
No I wasn't logged in.
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Are you UK?

@home said:
Are you UK?
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yep

kathie1404 said:
yep
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I wasn't logged in either but I can still track my order by order number and email by going to the tracking page at Samsung

pigglett said:
I wasn't logged in either but I can still track my order by order number and email by going to the tracking page at Samsung
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Click to collapse
Do you have a link to the tracking page?