Related
Was on hold for 45 minutes, guy picks up, tell him about the speaker issue I'm having (distortion), was really nice, talked to supervisor for a few minutes, said ok, we can't do much here from my screen but in an hour you should get an email with someone getting more info about the tablet and sending you a replacement. Took an hour total I think, got the first email now, waiting for the follow up, RMA seems super easy like Amazon and the Kindle fire, same practice. I'll try to keep you guys updated?
dude2k5 said:
Was on hold for 45 minutes, guy picks up, tell him about the speaker issue I'm having (distortion), was really nice, talked to supervisor for a few minutes, said ok, we can't do much here from my screen but in an hour you should get an email with someone getting more info about the tablet and sending you a replacement. Took an hour total I think, got the first email now, waiting for the follow up, RMA seems super easy like Amazon and the Kindle fire, same practice. I'll try to keep you guys updated?
Click to expand...
Click to collapse
I called in on tuesday night, hour on hold, spoke to the guy for about a minute about my backlight. He took my email info and I got an email regarding the ticket being created. I was told 24-48 hours for someone else to contact me. They have about 10 hours left to get to me within their window.
Honestly, this is nothing like amazon. I've had to exchange items before, they usually send it out overnight, then have you ship back the defective item once you get the new one. At this point, im never buying from google directly again.
This is Googles first tablet and some of the blame could be because of Asus, so you can't fully blame one or the other. To quit using them forever is stupid, so they had a hiccup, boohoo. All major companies have "hiccups" and people still get past them. Just try to enjoy it the best you can, it's frustrating, trust me, 2 days and a bad speaker already? But how is this Googles fault, they didn't build the tablet. They funded it perhaps, but they receive all the blame. **** happens when you build a mini computer so small and cheap.
I too received an email straight away after I registered a RMA, yet I'm still waiting for the email with details, from the second tier support. I haven't read about anyone receiving this email yet. Maybe we should start an epic "where is my RMA email" thread, to rival the Play store shipping thread?
kumqwat said:
I too received an email straight away after I registered a RMA, yet I'm still waiting for the email with details, from the second tier support. I haven't read about anyone receiving this email yet. Maybe we should start an epic "where is my RMA email" thread, to rival the Play store shipping thread?
Click to expand...
Click to collapse
Hahahah that would be hilarious. Getting a RMA tablet before some people bought/got their first one.
I emailed Google Play a couple days ago and called today. They just replied my email a minute ago.
No questions asked, they just sent me the UPS return label and let me place an order for a free replacement.
After the new one is delivered I have 21 days to send the defective one to them or else I get charged for it.
Overall a pretty pleasant experience. Hope the replacement doesn't take too long to ship.
Called once......Said they would send RMA
None came
Called again........Said they had no record of my call. Said they would send an RMA.
Never came
Calling third time.....filed BBB report on Google.
Tomorrow......have stop payment put on my credit card.
Just sent an email, it'll be interesting to see how quickly they respond. I don't really want to get a replacement TOO soon. I'd rather they have a chance to work out some of the initial manufacturing kinks. Hopefully they have some mechanism for checking units before sending them out as replacements; I don't really want to go through this process too many times.
Update, RMA email arrived.
18th 1120 - took delivery
18th 1300 - email support asking for replacement
18th 2200 - rang support asking for replacement
20th 0400 - RMA email arrived
20th 0830 - order replacement through the custom google wallet method
20th 0831 - notice that the UK google play says 16GB N7s are "coming soon"
dude2k5 said:
This is Googles first tablet and some of the blame could be because of Asus, so you can't fully blame one or the other. To quit using them forever is stupid, so they had a hiccup, boohoo. All major companies have "hiccups" and people still get past them. Just try to enjoy it the best you can, it's frustrating, trust me, 2 days and a bad speaker already? But how is this Googles fault, they didn't build the tablet. They funded it perhaps, but they receive all the blame. **** happens when you build a mini computer so small and cheap.
Click to expand...
Click to collapse
It's acceptable to you that an RMA request cannot be approved by the CSR and must instead be escalated? This is not a hiccup. This is failure built into the system. I was told to expect a response within two weeks. Inadequate customer service for buyers from Google Play is entirely Google's fault.
I don't understand why we should be so forgiving of a behemoth like Google. This is not a small company or startup suddenly finding itself in over its head.
11440 said:
It's acceptable to you that an RMA request cannot be approved by the CSR and must instead be escalated? This is not a hiccup. This is failure built into the system. I was told to expect a response within two weeks. Inadequate customer service for buyers from Google Play is entirely Google's fault.
I don't understand why we should be so forgiving of a behemoth like Google. This is not a small company or startup suddenly finding itself in over its head.
Click to expand...
Click to collapse
+1,000,000
dude2k5 said:
This is Googles first tablet and some of the blame could be because of Asus, so you can't fully blame one or the other. To quit using them forever is stupid, so they had a hiccup, boohoo. All major companies have "hiccups" and people still get past them. Just try to enjoy it the best you can, it's frustrating, trust me, 2 days and a bad speaker already? But how is this Googles fault, they didn't build the tablet. They funded it perhaps, but they receive all the blame. **** happens when you build a mini computer so small and cheap.
Click to expand...
Click to collapse
I never faulted Google for the hardware, re-read what I wrote. I am faulting them with how they are handling the mess created by all of the defective devices. As it stands, it has been more than 48 hours since I contacted them and I have nothing to show for it. I called again this morning, on hold for over and hour to final get to a CS rep that was unable to do anything but to say wait until Monday.
Just to keep a timeframe of events..
Received the item Tuesday 7/17
Backlight issue was apparent right away, called google. Help ticket was created with a 24-48 hour window for a response by google's escalation team.
Fast foward to today, 7/20. called again, now im being told to wait until monday for some sort of contact.
This is completely unacceptable service. If by monday, I dont hear anything I will file a chargeback with my CC and make google deal with it.
---------- Post added at 04:20 PM ---------- Previous post was at 04:18 PM ----------
11440 said:
It's acceptable to you that an RMA request cannot be approved by the CSR and must instead be escalated? This is not a hiccup. This is failure built into the system. I was told to expect a response within two weeks. Inadequate customer service for buyers from Google Play is entirely Google's fault.
I don't understand why we should be so forgiving of a behemoth like Google. This is not a small company or startup suddenly finding itself in over its head.
Click to expand...
Click to collapse
EXACTLY!! Not to mention, what kind of business takes down their contact phone number from their support page because they are getting swamped?? What kinda BS is that??
Another update,
On the 19th was when I made the first call, was on hold for less than an hour.
22nd I got the email RMA and new order sheet
Shipped on the 24th, here today on the 25th. Less than a week overall. Still had my tablet the whole time, will UPS it back tomorrow after work.
This is for the 8GB models btw, I heard it's a week wait for the 8GB but 2 weeks for the 16GB (through an email). Might help those who are still waiting.
dude2k5 said:
Another update,
On the 19th was when I made the first call, was on hold for less than an hour.
22nd I got the email RMA and new order sheet
Shipped on the 24th, here today on the 25th. Less than a week overall. Still had my tablet the whole time, will UPS it back tomorrow after work.
This is for the 8GB models btw, I heard it's a week wait for the 8GB but 2 weeks for the 16GB (through an email). Might help those who are still waiting.
Click to expand...
Click to collapse
So, how's the new one?
Sent from my Nexus 7 using Tapatalk 2
@Dude,
I sent mine back via UPS before getting the replacement hopefully by next week.
So tell us, is the replacement ok? No screen separation or bowing ... etc?
I am just curious if they really had just a small batch of defective units or if this is bigger than that
dude2k5 said:
Another update,
On the 19th was when I made the first call, was on hold for less than an hour.
22nd I got the email RMA and new order sheet
Shipped on the 24th, here today on the 25th. Less than a week overall. Still had my tablet the whole time, will UPS it back tomorrow after work.
This is for the 8GB models btw, I heard it's a week wait for the 8GB but 2 weeks for the 16GB (through an email). Might help those who are still waiting.
Click to expand...
Click to collapse
No issues here. Screen looks fine, speaker works, feels like a solid tablet. Already restored my latest backup and running fine. Other one is unrooted, locked and back in the box.
how long did you waited to get an email with the ups shipping label for shipping the defect tablet back?
Monday evening: called in for RMA request
Tuesday evening: Received RMA instructions and UPS label. Placed order.
Thursday morning: Received UPS and Google email shipping notification for device arrival scheduled for Friday, tomorrow. Shipping is showing as "2 day".
Replacing 16GB for screen lift and faulty accelerometer sensor.
It took them over a week from 1st call to get the rma and replacement email. I called on the 16 got the emails yesterday.
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
They say you have 21 days to return your original tablet or else they charge you the full price. When does this 21 days counter start? From the time you fill the RMA, or from the time they ship the replacement?
If you ordered your Nexus 7 from Google Play, you paid $19.99 for 2-day shipping.
But many (if not all) Canadian customers had whose Nexus went out this week had their packages shipped UPS Standard.
I sent e-mails yesterday and today, and didn't hear back, so I finally called tonight. I had to wait 25 minutes to speak to someone, but when I did, he was friendly and nice. Looked into it, said it was a fluke, and told me they'd issue a refund.
A $10.50 refund just appeared in my Google Wallet account. Not exactly what I'd been expecting, but I suppose it's better than nothing.
If your package was shipped UPS Standard, I recommend calling.
The above was from another web site that someone else posted.
I called the main Google number, 1-855-83NEXUS and spoke to the front line worker who stated he knew nothing about the switch to standard delivery but created a ticket and forwarded it on to the powers that be. This is the same route the other person had happen. I will update later if i also get the credit.
A partial refund of the $20 Canadian shipping isn't acceptable when they've shipped weeks late to Canada.
Sent from my Nexus 7 using xda app-developers app
Full Refund
ijeff said:
A partial refund of the $20 Canadian shipping isn't acceptable when they've shipped weeks late to Canada.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Update i win
just got an email from google play
Thanks for contacting Google. For your troubles, I’ve gone ahead and refunded the CAD 19.99 in shipping charges for this order. The funds will be returned to your card within 7 business days.
Pat.T said:
Update i win
just got an email from google play
Thanks for contacting Google. For your troubles, I’ve gone ahead and refunded the CAD 19.99 in shipping charges for this order. The funds will be returned to your card within 7 business days.
Click to expand...
Click to collapse
how do you request a refund for shipping?
I just called and basically I told them that my shipping wasn't the 2 day shipping on the website and that it was UPS Standard instead.
Basically they said they'd put a request for reimbursement and said i'd hear back with them in about a week.
linkinparkfan007 said:
I just called and basically I told them that my shipping wasn't the 2 day shipping on the website and that it was UPS Standard instead.
Basically they said they'd put a request for reimbursement and said i'd hear back with them in about a week.
Click to expand...
Click to collapse
alright thanks i'll be calling them
From the timeline I can work out from your posts, it took about 5 days to get a reply to the email? I've emailed (yesterday) but not called.
refund
hpka said:
From the timeline I can work out from your posts, it took about 5 days to get a reply to the email? I've emailed (yesterday) but not called.
Click to expand...
Click to collapse
Not a word from them after the Initial call. Then received an email on the 4th day about the full refund. Email will not work as they do not reply to them, you have to call. They will ask you for your email account you used to order it from ie: gmail and will respond back to that account.
Pat.T said:
Not a word from them after the Initial call. Then received an email on the 4th day about the full refund. Email will not work as they do not reply to them, you have to call. They will ask you for your email account you used to order it from ie: gmail and will respond back to that account.
Click to expand...
Click to collapse
I was afraid of that... I think I'll wait for the rush to die down a bit then get on the phone
I just called that number and was told they couldn't refund as they had no tool to do so but they would put a note on my file. Was told to go to the play . Google . com and get to my order through Google wallet and ask for a refund of the shipping. Hope it works.
Sent from my X10a using xda premium
I just called, got through to a guy right away (1:30am EDT lol). He said the same: Can't do anything, forward to specialist to take a look at it. We'll see if I get the refund.
refund
skyler0 said:
I just called, got through to a guy right away (1:30am EDT lol). He said the same: Can't do anything, forward to specialist to take a look at it. We'll see if I get the refund.
Click to expand...
Click to collapse
That's exactly right the front line worker can not do anything, he passes it on to the specialist and they look at it. Once it has been determined that there was a shipping error you will receive an email from them.
Well I just called Google Play and he pretty much said that they are aware of the issue and instantly started the process to credit my account. Good thing I saw this thread - I admit I was a little perturbed that I didn't get my 2 day shipping but I was going to let it slide. Now I'll get a small refund.
thefunkie1 said:
Well I just called Google Play and he pretty much said that they are aware of the issue and instantly started the process to credit my account. Good thing I saw this thread - I admit I was a little perturbed that I didn't get my 2 day shipping but I was going to let it slide. Now I'll get a small refund.
Click to expand...
Click to collapse
"aware of the issue" as in they'll start refunding all of us soon, or should I still call in?
the csr never forwarded me to any specialist just saying that he will put a request note for me..will try to call again to follow up next 3 days
KUNITZ22 said:
"aware of the issue" as in they'll start refunding all of us soon, or should I still call in?
Click to expand...
Click to collapse
Oh I doubt that they will retroactively go back and credit everyone....only for the people that actually call in and complain. So I definitely would place the call and request a refund of the difference. I had mentioned to the person that it shipped as UPS Standard and that I paid for 2 day (wasn't much of a choice when ordering) and he said that there was some glitch somewhere and started the refund process of the difference. Didn't have any issues.
I just called the hotline that OP posted and explained to them the same thing. They said they need to forward my issue to the "shipping team", and I'll get an e-mail in a few days with a final decision as to what they will do about my request for a refund (of the shipping).
money fully refunded
Final update
Jul 25, 2012 GOOGLE *Google Play GOOGLE.COM/CHNS
19.99
was just redeposited back into my credit card
ibopm said:
I just called the hotline that OP posted and explained to them the same thing. They said they need to forward my issue to the "shipping team", and I'll get an e-mail in a few days with a final decision as to what they will do about my request for a refund (of the shipping).
Click to expand...
Click to collapse
did you received any email after you ended your call that has the call reference number, your request for refund and the operator's name?
siewkaiyek said:
did you received any email after you ended your call that has the call reference number, your request for refund and the operator's name?
Click to expand...
Click to collapse
nope
Hi guys,
I know a fair few of us have rejected their parcels because we were unable to cancel orders via Google Play.
My order was returned to Computer 2000 (in the UK) and signed for by them on the 19th, however to date I have received no communication from them and no refund.
Have any of you that have rejected your parcels received your refund or any other communication from Google?
Thanks,
Chris
ChrisH87 said:
Hi guys,
I know a fair few of us have rejected their parcels because we were unable to cancel orders via Google Play.
My order was returned to Computer 2000 (in the UK) and signed for by them on the 19th, however to date I have received no communication from them and no refund.
Have any of you that have rejected your parcels received your refund or any other communication from Google?
Thanks,
Chris
Click to expand...
Click to collapse
I never actually received mine as they messed up address label and TNT refused to let me tell them full address and then returned it before I had chance to go to depot to collect. I emailed Google at this point (through order page) on 20th and parcel was signed for by Computer 2000 on 24th so I emailed Google again on 27th, having heard nothing, and have no reply yet. I have managed to pick up a Nexus 7 in Curry's in the meantime so just want my money back.
dpjohnston said:
I never actually received mine as they messed up address label and TNT refused to let me tell them full address and then returned it before I had chance to go to depot to collect. I emailed Google at this point (through order page) on 20th and parcel was signed for by Computer 2000 on 24th so I emailed Google again on 27th, having heard nothing, and have no reply yet. I have managed to pick up a Nexus 7 in Curry's in the meantime so just want my money back.
Click to expand...
Click to collapse
Not great is it? Mine's been with them for 10 days now (weekend included) and I'd expect to have at least received an acknowledgment e-mail to say they'd received for the parcel.
Chris
Mine has also been back with Google for over a week and no word. If my phone call to them is in event full I will just file a claim with my bank.
Sent from my Nexus 7 using Tapatalk 2
Yes I too am having problems getting a refund they have had mine back for a week this can't be write they better get my money back soon or gonna speak to my bank.
Just phoned Google... They will not consider even looking at my case until the 8th August passes. Considering they received it back on the 19th July, I'd call it appalling service.
At least Amazon and the like acknowledge receipt of a returned parcel - Google's complete lack of communication has ruined the customer experience. I'll never order anything direct from them again.
Sent from my GT-I9300 using Tapatalk 2
Same here terrible service.
What did you order from them?
Sent from my ADR6425LVW using xda app-developers app
16gb google nexus 7.
Same situation here. I might just log a request with the credit card company anyway, force them to act.
I only actually got charged 4 days after my delivery refusal had returned to the depot somewhere in leicester (this was a separate charge to the other three or four pending charges that had fallen off my credit card) . I spoke to someone last Friday who said it would be sorted ASAP, he said it was the first time he had seen this happen, but nothing done since.
I got one from GameStop on the first day they were available. Google received my pre-order back on the 19th. I called Google & they said it could take up to 14 days to process the returned order & issue a refund. Still waiting...
Sent from my Nexus 7 using xda premium
That's what I was told 14days but somehow I don't think it will happen.
it said 5-6 weeks for the refund to get processed on the site.
Sent from my mopho
cornelious2 said:
it said 5-6 weeks for the refund to get processed on the site.
Sent from my mopho
Click to expand...
Click to collapse
Pretty sure that's illegal here. Where did you find it? Want to see if they are trying to say that for the UK too!
Sent from my Nexus 7 using xda premium
Mine was recalled before delivery, after 5 phoncalls to Google asking about what happened I was told that it was recalled over quality issues, I was told that it was a blessing is disguise, money went out to Google on the 18th and still waiting for a refund, tomorrow I am calling my bank to have the charge reversed, I am disgusted at Google service, I will never buy from them again.
Once I get my money back i am buying Asus transformer.
Sent from my GT-N7000 using xda premium
[UK only]
You have to be refunded within 30 days of you notifying of the order cancellation, regardless of whether you have returned item or not.
http://oft.gov.uk/business-advice/treating-customers-fairly/dshome/dsrexplained
I am in the US and I refused the delivery about a week ago. I had ordered a case with it and still haven't gotten the case. Back before I had refused the shipment I had sent an email about being able to keep the case and just send the Nexus 7 back. But then I found a different case and decided I would just refused it all. Well then they split the order and the case is in limbo somewhere I guess. Anyway, I got an email a coupel of days ago with RMA instructions for the Nexus 7. It was in response to my question about opening the package and taking out the case. So I sent them back the tracking numbers what showed the refused delivery and acceptance back at the shipping origin. I also asked if they could just not send the case that is still pending and just issue me my refund. I haven't heard back.
It was easy to refuse delivery, I have the free MyUPS service. When I got the package shipment notification from UPS I went in and had them hold it at the location. Since I probably wouldn't be home when it was delivered I would have had to drive it there anyway. There wasn't any option to refuse. It seemed the day before or maybe it was the day it was it the location I looked at the delivery options and there was a "Refuse" option. I chose that and they sent it back. Didn't have to drive out of my way to the UPS location or anything. I plan on doing the same if they ever send me the case.
xenon1024 said:
[UK only]
You have to be refunded within 30 days of you notifying of the order cancellation, regardless of whether you have returned item or not.
http://oft.gov.uk/business-advice/treating-customers-fairly/dshome/dsrexplained
Click to expand...
Click to collapse
But it's not a cancelled order. You rejected their shipment. They can take as long as they please to "process it"
And for those of you thinking of filing with your credit card company or bank: good luck. Banks and credit card companies are notorious for providing extremely slow assistance for disputed claims. They will likely go to the retailer and give them like 60 days or something insane like that to respond before they do anything.
contact number for Google (UK)?
Sounds like I am just one of many who is experience a total lack of service or concern from Google?
TNT didn't manage to show up when I was home and wasn't allowed to deliver to the neighbour (although the package my misses got from TNT the same day was dropped off just fine); TNT failed to bring out the package when I arranged for redelivery (5 days after the initial drop-off) and only other option would have been a Saturday delivery, which turned out to be a no-go due to the Olympics (yes, I am located smack in the middle of London .. "yay").
Had no option but refuse delivery and have so far heard NOTHING!
Over the course of the last week I have used the google wallet email form 5 times and not received ANY response; I have tried the phone number on top of the page twice and gotten a fax/modem (+353 (1) 436 1001).
I am at this moment beyond pissed!
ANYONE have a valid (UK) number to contact these people?
I would have expected A LOT better service from a company like Google, but when (if?) I ever get my £209 back, I guess they've thoroughly proven to me that I'll be better off with an iPad - by the time the 7" iPad will be on the market anyway.
Oh well *sigh*
Had to create this thread, want to hear the excuses/reasons you got for not shipping.
My story.
Me - Calling about the shipping of my 2 nexus 4 16gb's.
CSR - Oh Ok, so did you hmmm...I can't remember what I wanted to ask ...hmm..yeah did you get a backorder email.
Me - Backorder ..nopes (I did get one but I wanted to see the response).
CSR - Oh Ok, let me pull up your profile (asks for email address), I see that your order was placed and got cancelled and reactivated within a matter of minutes and hence did not make it to the shipping department.
Me - Ok (laughing inside) but how is it possible that it got cancelled and reactivated on it's own
CSR - I don't know but that's what it shows here, but I'll go ahead and send your order to the shipping department and you will get it ASAP
Me - What do you mean by ASAP, today, tomorrow , day after , after Thanksgiving, after Black Friday.
CSR - it'll ship out tomorrow.
Me - Ok, cool (was at work and got something critical so did'nt have time to have more fun).
CSR - Ok, do you mind filling a survey after the call
Me - Yeah Sure
CSR - ummm..never mind the survey link is down , you have a great day sir.
Me - You too.
We hang up.
My first ever call to a Google made me LOL, the order cancelled and reactivated on it's own, WTF ...I thought they had world class coders out there at Google.
Share your experience and maybe we can have some fun in these times of misery waiting for the order to be processed.
Hello Mathieu
Rest assured that Nexus 4 orders are being delivered based on the order in which they were received. Due to overwhelming demand we sold out of Nexus 4 extremely quickly.
Please let me know if there is anything else i can help you with
Regards Lamar
The Google Play Team
I personally know 5 person who got theirs while ordering an hour or so after me.
That's hilarious..mods will probably want you to more into the 17k reply thread though
What an A+ CSR rep.
Thank you for contacting the Google Play Store support team. My name is Ruphert and I am the specialist that will be handling your issue with your order.
First of all, I want to apologize for the confusion. Please note that the automated delivery estimate date is based on typical shipment processing and does not apply to Nexus 4 backorders. Nexus 4 backorders are being delivered based on the order in which they were received. When you receive a shipping confirmation email you will be able to track your delivery.
Please rest assured that Nexus 4 orders are being delivered based on the order in which they were received. Due to overwhelming demand we sold out of Nexus 4 extremely quickly. "Within 3 weeks" is the only guidance I can provide at this time. I’ll only know the scheduled delivery date when you receive an email notification that your order has shipped.
Due to the three week backorder we will issue a refund separately in the amount of the shipping charge to your original form of payment shortly after your original order is charged and shipped.
If you have any other questions, please feel free to reply directly to this email.
Regards,
Ruphert
The Google Play Store
thekooliest said:
That's hilarious..mods will probably want you to more into the 17k reply thread though
What an A+ CSR rep.
Click to expand...
Click to collapse
well that thread is like > 1000 pages and this one is exclusively for excuses, lets hope they do not close it
http://forum.xda-developers.com/showthread.php?t=2004241
If you received a back order and you received your phone CALL GOOGLE, because they will not give you back the credit on shipping until you tell them to.
Thank you for your recent purchase on Google Play. Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We’ll send you a notification when your order has shipped and will credit the shipping charges.
Don't forget to check your accounts for the credit!
Wow talking about customer service really google has a long long way to go they need to learn not from apple but at least from your small bricks and mortal shop
How do you know they won't do it until you tell them?
I just got my phone 2 days ago, maybe they are working through stuff.
If I don't see it soon I'll call but IMO it's too soon to say they won't do it unless you call.
Your Nexus 4 order is scheduled to ship this week. We’ll send you a notification, including tracking information, when it’s on the way.
Please note that your order will be charged in full when it ships. As a courtesy and to thank you for your patience, you’ll then receive a credit for the shipping charge within 7 business days.
Thanks again,
The Google Play Team
© 2012 Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043
You've received this mandatory service announcement email to provide you with important information related to your purchase from Google Play.
Click to expand...
Click to collapse
my email said this
efrant said:
From now on, all new threads in the Nexus 4 General section related to shipping, back orders, Google customer service, or ANYTHING else related to ordering/receiving your N4 from the Play Store will be closed without notice. Use the main shipping thread found here, or use one of the existing backorder or country-specific threads.
Thanks for your cooperation.
Click to expand...
Click to collapse
Closed