[Q] CM9 - Can't purchase apps in Play Store - TouchPad Q&A, Help & Troubleshooting

I know there have been a lot of topics on this, but nothing I've tried has worked. I contacted Google, but all they could come up with is that it's my ROM.
A few months ago during the $.25 sale I had purchased three apps with a $10. Google Play gift card that I had bought for that reason. I've upgraded my ROM a few times since then, and when I went to buy an app the other day, the transaction won't go through. It won't go through on my Touchpad or on play.google.com. I've since Googled it and tried the below:
Cleared Play Store cache, data
Cleared cache and data for any app that even had Google in the name ( for good measure ) and then rebooted
Uninstalled the Play Store entirely, installed version 3.5.15 and let it upgrade on its own
Flashed four different ROM's ( including the one that I was on when I originally purchased the apps ) and three different versions of gapps
It gives me a technical error when I try to purchase online, and gives me an "order could not be processed" error when I try to purchase on my tablet.
Is there anything that anyone's tried to make this work? I'll do a factory reset if I absolutely must, but I'd prefer not to.

KFM said:
I know there have been a lot of topics on this, but nothing I've tried has worked. I contacted Google, but all they could come up with is that it's my ROM.
A few months ago during the $.25 sale I had purchased three apps with a $10. Google Play gift card that I had bought for that reason. I've upgraded my ROM a few times since then, and when I went to buy an app the other day, the transaction won't go through. It won't go through on my Touchpad or on play.google.com. I've since Googled it and tried the below:
Cleared Play Store cache, data
Cleared cache and data for any app that even had Google in the name ( for good measure ) and then rebooted
Uninstalled the Play Store entirely, installed version 3.5.15 and let it upgrade on its own
Flashed four different ROM's ( including the one that I was on when I originally purchased the apps ) and three different versions of gapps
It gives me a technical error when I try to purchase online, and gives me an "order could not be processed" error when I try to purchase on my tablet.
Is there anything that anyone's tried to make this work? I'll do a factory reset if I absolutely must, but I'd prefer not to.
Click to expand...
Click to collapse
Do you have this problem with other apps? Can you download free /paid apps from the market now? Try installing gapps. Make sure you get the version you need. ie: ics or jb.
Try the gapp fixer utility :
http://forum.xda-developers.com/showthread.php?p=28031262#post28031262
It might help.
Good luck.

chicle_11 said:
Do you have this problem with other apps?
Good luck.
Click to expand...
Click to collapse
I haven't tried any other paid apps. I can download free apps, just not paid apps.
I'll try the gapps fixer, though, and get back to you, thanks for the info.
[edit] Unfortunately, the gapps fixer didn't fix the issue.

Can you purchase apps through the google play store on a computers web browser and then push them to your Touchpad? If you can do it there then you know it's not a problem with your Touchpad but with your account instead, you can troubleshoot from there. The play store uses Google Wallet, so go there and check to make sure all your information is correct or try purchasing with a credit card instead of the gift card balance. You can always purchase an app with a credit card and then request a refund within, I think, 15 minutes.

Related

[Q] Can't install World Of Goo

Hey everyone,
I tried to buy World Of Goo on the market today, but have been struggling with it! I manage to successfully buy it, but when downloading I get told that I have "insufficient space". The way I understand it, this is likely due to the 30mb limit imposed by the Galaxy S? This may be completely wrong, but after a brief search that appears to be my problem. I've tried the following:
1) Wiping cache (no change)
2) Wiping Dalvik-cache (no change)
3) Rolling back to Market 2.3.6 (didn't even give me an error, just didn't download)
4) A script which created a larger virtual cache (script ran into an error and didn't run)
5) Any combination of the above you can think of
Does anyone have any ideas on what I could try next? The demo installed and ran beautifully, I was really excited to play the full version!
World of Goo and 30MB limit on Market
Hi,
Same problem here... I do remember that AirAttack HD had the same problem - it was sold in two parts but afterwards Dev did something so that the package would be down-loadable on SGS via Android Market. At this point I have only found demo apk and it installs correctly (outside Market), but I would like to purchase full version and RUN IT.
Demo works fast and flawlessly.
I have a strange idea - buy a full version on web Andorid Market, find a full game apk and then connect it to Market via "Market Doctor" in Titanium Backup...
Just tried to buy it on the web-based market, but it says it's incompatible. Besides, that's a bit too close to piracy
Answer...
Well I did change my JVS to CyanogenMOD 7.1 and it works... I was able to buy World of Goo in the Market, it works...
JohnM_83 said:
Well I did change my JVS to CyanogenMOD 7.1 and it works... I was able to buy World of Goo in the Market, it works...
Click to expand...
Click to collapse
Yes, CM7 doesn't have that issue. There are also successful ways of creating a temporary virtual cache big enough to handle the size. And like someone else said, if you buy the app, download a pirated older version, use Titanium Backup if you need to link it to the market, and then update it to the proper version in the market. It may seem like piracy, but if you're paying for the app this will work.
I had this problem but have now installed the game. I was already on Simplicity ROM and had the Semaphore kernel installed, this has an add on that allows virtual 50Mb cache. This didn't help in the Market though.
I had to go to their own website and buy it with Paypal, then getting emailed a link for download. Great game!
Same Here
I'm so pissed! I should have known better than to order a game this big off the Android Market. I ordered the game using my PC and I thought the game was going to be sent to my phone straight from 2D boys because that's what my order e-mail said.
But then I got an error message from the market telling me the "not enough space" crap. I bought the game! Then insult to injury, I discovered that I could have bought the game directly from 2d Boys off their web site. They are set up now for Android phone orders! I e-mailed them and hope to hear back soon. I told them that they are going to be flooded with complaints because the market is broken.
Same problem here, I have tried everything that is mentioned in the first post without success, however I was playing the demo past week in MIUI without a problem, now I'm on CM 7.1 final. I sent an email to the support address but there is no answer yet. Any other idea?
2DBoys did get back to me and they are aware of the problem with the Android market. I e-mailed the guy my order # and he refunded my money. I asked him how downloading straight from 2Dboys web site worked, but I haven't heard back yet. I'm not going to try until I know it's going to work. Must say they were fast with getting back to me.
jlc_38 said:
2DBoys did get back to me and they are aware of the problem with the Android market. I e-mailed the guy my order # and he refunded my money. I asked him how downloading straight from 2Dboys web site worked, but I haven't heard back yet. I'm not going to try until I know it's going to work. Must say they were fast with getting back to me.
Click to expand...
Click to collapse
Same here - they were really quick in recognizing the issue and even sent me a dl-link as if I had bought it straight from them. Really great support.
Like you I really can't wrap my head around why this only happens with Market downloads the install from 2DBoys was no problem.
I've seen 100 explanations for this issue, and I'm still not sure what is causing it.
Ps. Now the World-of-Goo wants to update in Android Market (even thou I ended up dl-ing it straight from 2DBoys), but if I try it just says I haven't purchased it... Ds.

Paid Apps Will No Longer Download From Market

Hi
Up until yesterday, apps, whether paid or free would download fine on my device. Nothing has changed my end, but today, paid apps will no longer download (free apps download fine). There are two issues, the authorising payment page takes eons (used to be instant), and the phone sits on the 'starting download' or 'downloading...' pages for ever without ever actually downloading the app that I have paid for. Issue is present whether I initiate the download from the phone or from a PC.
Obviously, this makes the phone next to useless. I have no time to wipe/re-install the phone - especially since this may not even fix the issue!
I can find no 'report an issue' link at google's market to get support on this issue. The apps purchased are past the refund window.
I have tried all the various fixes I found on google (start google talk, kill cache/app settings for market and downloader), try another internet connection, restart phone blah blah, nothing has worked.
Anyone got any suggestions?
Nigel
Paid apps that had previously been installed and then removed will re-install fine... I can only assume that its the authorisation thats failing (nothing wrong with any of the cards on my google wallet account).
Nigel
Go to setting - application - manage - All - market - clear cache n Data
do same for talk (google talk)
first login to talk then market
In market application - check setting - accout - Fix default if you have multiple acc
Hi
As mentioned in my original post. I already tried that. I just tried it again with the same result.
After having done the above, I tried to buy the app from my PC, Got the following message 'Your order is still being processed. Your item will become available as soon as your order is complete. If you'd like, you can check your order status at anytime.' which is not the norm. Clicking the link within the message takes me to the transaction in google wallet which is listed as 'complete' unfortunately, the download does not auto-start (like it used to) on the phone, and when I force it to manually start, It goes to the 'starting download...' message. The app never does download, market app just displays this message forever more until I go and 'clear data' for the market app.
I give up! Looks like I am stuck with what I have on the phone + whatever I can get for free.
Have emailed google, will update thread should they bother to respond.
Market version is 3.4.4 | Download Manager is 2.3.5
Have you vosited web version of market?
Market.android.com login with google acc.
You will see your purchased appl there, if u can see there, click on install from there, it will start installing to ur device remotely
Try it
Hi
Yep, tried that - does not work. I can initiate the installation of free apps from the market on a pc, but not paid apps. The paid app I am trying to install is listed as having been successfully purchased. Looks like a bug/glitch, but one I am going to have to wait for google to fix.
Do you have the Amazon app market installed?
Sent from my GT-N7000 using xda premium
This issue seems to be with KL3 onwards and region or could be csc dependent, the only fix for this is to use the older market version the 2.6.x
try going into recovery mode and choose fix permission
Hi
Well, I got an auto response from google 'we are looking into it', but no emails since. Tried again this morning, and everything just started working again. Whether this was an issue with the market, my market account, my google wallet account etc is unknown.
I'd like to know the reason so I can fix it if it happens again, but at least its now working again.
@ericshmerick: Nope, no amazon app market. I don't believe this works in the UK
Nigel
The exact same thing is happening to me were you able to eventually get the apps you purchased its been about two days and the problem persists I have filed a support case with Google happening on two phones and a tablet ans the web market through a PC isn't working either. It seems to get stuck at authorizing the payment .
Sent from my Galaxy Nexus using Tapatalk
This was a big problem two weeks ago. I think the CheckROM guys figured out how to fix it. Their forum has a nice FAQ at the start. Have a look there. If that doesn't help then wade through the Rocket forum.
Sent from my GT-N7000 using xda premium

Google Play Server Error

I was updating some apps last night and all of them updated without problems. I checked some apps and decided to download a few. Even if the app was free, play store keeps giving me an error of processing a purchase. I restarted play store and now I cant enter it and it just gives me a server error. Ive read several threads here but the solutions did not work for. Those include clearing data, uninstalling updates, updating play store and flashing latest GApps. I do keep getting an error saying maps has unfortunately stopped working. Could this be related? Note that I didnt do anything to the system. This just suddenly happened. On the play store site I get this “You haven’t accessed the Google Play Store app (the white shopping bag app icon)". Anyone know a fix?
Kcube989 said:
I was updating some apps last night and all of them updated without problems. I checked some apps and decided to download a few. Even if the app was free, play store keeps giving me an error of processing a purchase. I restarted play store and now I cant enter it and it just gives me a server error. Ive read several threads here but the solutions did not work for. Those include clearing data, uninstalling updates, updating play store and flashing latest GApps. I do keep getting an error saying maps has unfortunately stopped working. Could this be related? Note that I didnt do anything to the system. This just suddenly happened. On the play store site I get this “You haven’t accessed the Google Play Store app (the white shopping bag app icon)". Anyone know a fix?
Click to expand...
Click to collapse
try wiping data of play store (i just same as factory reset for d apps and solve almost all prob of apps like fc,etc) but dont unistall it....
hope probally solve ur prob else reflash a rom with full wipe method and do backup ur apps in titanium backup app....
all d best buddy...!!!:good:
I already tried clearing data and it did not work. Gonna try reflashing in the weekend

MotoG 2nd Gen XT1068 OS issues

Hello,
My phone (out of warrenty) was dropped in water, so had to change some hardware outside. After which I kept getting play store errors. Many apps would also throw random errors, even after doing factory reset. So I thought may be ROM too need to be flashed due to new hardware. I searched for the Stock ROM (Kitkat 4.4.4) and found one (phone shows 21.11.27.titan.retaildsds.retaildsdsall.en.03retin). I flashed it (I just had to run a file on fastboot mode - Auto Restore Script.bat). After that I havent been able to install apps through play store. It keeps popping error 495. I can install a few apps at random, but not everything. I did the whole process at least 3-4 times again, changed wifi connection etc. No luck. Any help here?
PS: I am totally a new person to all android related stuff, but ready to learn if right instructions are given. Thanks.
Hi,
I will have your thread moved to your device section.
Good luck!
yuppie, on lollipop now!
@garrittw: your response is a little too late You see, in my desperate attempts to make my phone work, I got it on Lollipop 5.0 (used the files from here - http://forum.xda-developers.com/mot...m-1-tweet-rate-thread-add-poll-titan-t2989793)
The end scene is that everything is working on my phone. But it took a lot of time to make it happen. After installing gapps, I continuously got google play services error. The same play store problem persisted too. But this time something different happened. After 2-3 attempts at downloading one app, i got it to donwload. Also updated google play services somehow. It was frustrating though as for every app download I had to try multiple times. Surprisingly amazon appstore downloads were successful. So I also used that to download the ones available there. But I am happy now that my phone works perfectly with all the apps that I need up to date . I am feeling so happy about it, as this was my first stint at android troubleshooting as a total novice
However I still think I will run into the same play store problem whenver I would try to update any app, so I think I will use your patch anyway. Thanks
JJD Edit
Please don't discuss or recommend lucky patcher on xda. Moderaters will not tolerate software that is primarily warez related. Threads get closed because of that. Thanks
doppelhelix said:
Please don't discuss or recommend lucky patcher on xda. Moderaters will not tolerate software that is primarily warez related. Threads get closed because of that. Thanks
Click to expand...
Click to collapse
This ^^^^^^^^^^ and thread Cleaned.....
sejalparikh said:
It keeps popping error 495.
Click to expand...
Click to collapse
Try this:
Settings > Apps > swipe until you see category "all"
Search for "Google Play Store" and clear data.
Search for "Googe Services Framework" and clear data.
Now open the play store and try to install something.
If you still get 495 go to Settings > Accounts and delete your Google account. Restart phone and add your Google account. Should be fixed.
tried everything on 495, no luck
doppelhelix said:
Try this:
Settings > Apps > swipe until you see category "all"
Search for "Google Play Store" and clear data.
Search for "Googe Services Framework" and clear data.
Now open the play store and try to install something.
If you still get 495 go to Settings > Accounts and delete your Google account. Restart phone and add your Google account. Should be fixed.
Click to expand...
Click to collapse
I had tried ALL the suggestion on the internet for 495, nothing worked. Even flashing multiple versions of systems dint work. Still get 495 at times with the 5.0.2, but works when i try multiple times. I also tried different wifi connection, no luck there too

Play Store issues in EU Rom

The issue in particular is that the Play Store on this ROM seems to think that I'm somewhere I am not. I am in NYC, USA yet when I attempt to find certain apps in the Play Store they won't show up. The two apps in particular are AMEX and Amazon Shopping.
Yes, I know I can probably find the APKs for them somewhere but that isn't the point. I want the Play Store to work the way it's supposed to. Here is what I've tried to remedy the problem:
- stuck a US sim card in the phone
-put location settings on
- signed in and out of Google account
- cleared data and cache in Play Store
- used spoof location app
- added another credit card to Google Wallet
- made sure my Google account is linked to US address
None of these things have worked for me. I have no idea what the problem is. Is the version of GAPPS that comes with the EU Rom not capable of showing US specific apps? Is there such a thing as a US Play Store APK? What exactly tells the Play Store where a user is located? I'm at my wit's end with this crap. It's the small things like this that infuriates me and makes me want to get rid of this phone.
SantinoInc said:
The issue in particular is that the Play Store on this ROM seems to think that I'm somewhere I am not. I am in NYC, USA yet when I attempt to find certain apps in the Play Store they won't show up. The two apps in particular are AMEX and Amazon Shopping.
Yes, I know I can probably find the APKs for them somewhere but that isn't the point. I want the Play Store to work the way it's supposed to. Here is what I've tried to remedy the problem:
- stuck a US sim card in the phone
-put location settings on
- signed in and out of Google account
- cleared data and cache in Play Store
- used spoof location app
- added another credit card to Google Wallet
- made sure my Google account is linked to US address
None of these things have worked for me. I have no idea what the problem is. Is the version of GAPPS that comes with the EU Rom not capable of showing US specific apps? Is there such a thing as a US Play Store APK? What exactly tells the Play Store where a user is located? I'm at my wit's end with this crap. It's the small things like this that infuriates me and makes me want to get rid of this phone.
Click to expand...
Click to collapse
This seems to be an isolated issue as others aren't facing it.
Since you already have TWRP on your phone now, just boot into recovery and wipe cache and dalvik. To boot into recovery, open the Updater App> Click the three dots on the top right corner> Boot into Recovery
After you have wiped cache and dalvik, reboot and see if play store works fine.
If it doesn't resolve the issue, try re-flashing the ROM.
First perform a full-wipe in TWRP. For this, choose the Wipe option in TWRP and simply use the slider at the bottom. You don't need to select anything in the boxes above. It performs a full wipe by default.
Now, assuming you already have the ROM file on your phone storage, locate it and flash it. Make sure to Wipe cache\Dalvik cache after flashing is complete.
Don't forget to flash SuperSU after flashing the ROM for root.

Categories

Resources