Database Develop

Nexus 4 Round 2: Orders and Shipping status

If you ordered your Nexus 4 on/after 27th Nov and have recieved any shipping confirmation , post it here with the date and time of ordering

Order date: Nov 27, 2012 2:18:27 PM PST
Estimated Ship:1-2 weeks
Just got my shipping confirmation 4:02 AM EST:victory:
Wow.. that was quick.

nov. 27th 3:03pm EST, 1-2 weeks, 16GB. just got email with tracking number, ups hasnt updated it yet though....

Order Date: November 27, 2012 4:08:35 PM UTC-6
Just got a shipping confirmation as well.
That was a nice surprise.

Ordered 4:15pm CST
Shipping confirmation email received

Wow.. Ordered Nov 28 10AM PST, no information yet..

Boo! No shipping email, and I had to be one of the first to order, before noon. :|

Ordered 12:08 PM PST
1-2 Week estimate
received ship confirmation email 1:01 AM PST

Order Date: November 28, 2012 12:16:10 AM UTC-2
Didnt got Anything so far.

Ordered Nov 27 at 3:25pm MST...
Just got my shipping email!
Sent from my HTC Incredible 4G

kroovy said:
Ordered 12:08 PM PST
1-2 Week estimate
received ship confirmation email 1:01 AM PST
Click to expand...
Click to collapse
That's even earlier than others reported..1:05 am on the other threads.

I ordered at 11:59AM 27th. Didnt have email !!!! @@
Omg how the hell u guys got that mail (. Can some1 show those mail @@

Order date: Nov 27, 2012 2:14:52 PM PST
Confirmation email at 1:06 AM PST

Order date: Nov 27, 2012 2:16:16 PM PST
E-mail at 4:04am EST

I ordered November 27th 2:06PM PST and got shipping email at 2:06AM PST November 30th.

4ktvs said:
Order date: Nov 27, 2012 2:16:16 PM PST
E-mail at 4:04am EST
Click to expand...
Click to collapse
Are you serious? You ordered 2 hours after it went on sale and it is already shipped?
What EST did you get?

Can someone please explain to me what getting the shipping email exactly means ? does that mean Google has sent the device out and its now completely dealt with by UPS ?
If thats so, how many days does UPS usually take to deliver the device ?
Sorry if im asking a lot of questions!

I got the shipping notification too. Ordered around 5 pm EST ON 11/27. confirmation email said 1-2 weeks. 16GB.
-Sent from my GS3 running CM10.-

moses992 said:
Can someone please explain to me what getting the shipping email exactly means ? does that mean Google has sent the device out and its now completely dealt with by UPS ?
If thats so, how many days does UPS usually take to deliver the device ?
Sorry if im asking a lot of questions!
Click to expand...
Click to collapse
Shipping confirmation means that the device has been shipped and will be dealt by UPS. Ups delivers it in 2 days

phositadc said:
I got the shipping notification too. Ordered around 5 pm EST ON 11/27. confirmation email said 1-2 weeks. 16GB.
-Sent from my GS3 running CM10.-
Click to expand...
Click to collapse
That's shocking. Can you post a pic of your order confirmation email?

Yellow Box of Death Thread!

This is a thread specifically made for 1-2 weekers that are experiencing the Yellow Box of Death on the UPS website. Others are welcome if you are not a 1-2 weeker but still have a YBoD.
Please list the following:
Order Date
Order Time
Tracking Info
Current Status
Note: If you did a tracer, claimed the item lost/stolen or found another way around getting past the YBoD and currently have tracking info or at least have a solid answer from Google/UPS please post that information as well.
Update: I am now GBoL or Green Box of Life. Update us with any info you have if your still YBoD, we will help as best we can.

11/27
3:43pm est
YBOD
"shipped" on the 29th

Order date: Nov 27, 2012
Order time: 1:48:52 PM PST
Tracking: YBOD
Label printed on the 30th at 4AM
I called Google twice and was given a bunch of meaningless fluff. I requested a shipping refund and they said to call back upon receiving said package.

Nov 27 Order Confirmed at 4:03PM EST for est1-2 delivery
Nov 29 Order "shipped", tracking number provided at 4:11AM EST
Nov 30 Credit card charge posted
Ybod since friday

Order date: Nov 27, 2012
Order time: 3:53:55 PM EST
Tracking: YBOD
Label printed on the 29th
I called google and they said it hasn't shipped yet...

Order date: Nov 27, 2012
Order time: 2:08:50 PM PST
Tracking: YBOD
Label printed on the 30th at 4AM

inseconds99 said:
This is a thread specifically made for 1-2 weekers that are experiencing the Yellow Box of Death on the UPS website. Others are welcome if you are not a 1-2 weeker but still have a YBoD.
Please list the following:
Order Date
Order Time
Tracking Info
Current Status
Note: If you did a tracer, claimed the item lost/stolen or found another way around getting past the YBoD and currently have tracking info or at least have a solid answer from Google/UPS please post that information as well.
Click to expand...
Click to collapse
11/27 12:57 PST
1-2 weeks
YBOD
Placed tracer, it was found in nearest sorting hub
Called Google and reported the phone as lost/stolen, the CSR said it will take 1-2 days to process then 3-5 days to ship the new phone, but I'm going to try and cancel my order during the processing so I can get another one off of CL

Order date: Nov 27, 2012
Order time: 2:25:49 PM CST
Tracking: YBOD
Label printed on the 30th at 4AM
Thanks for this thread. I was about to post one myself, but didn't know what the mods would think. If anyone who got charged and the shipping email on friday, plus has been in the YBOD and has had the tracking change please post here. Please let us know when the tracking finally showed up. In the other threads some 1-2 weekers were getting tracking today, but I don't know if they were charged Friday like us other YBODers or if they got charged today with the 2-3 weekers. We need some kind of comfirmation that we are not getting forgotten by Google/UPS.

Cwebb03 said:
11/27 12:57 PST
1-2 weeks
YBOD
Placed tracer, it was found in nearest sorting hub
Called Google and reported the phone as lost/stolen, the CSR said it will take 1-2 days to process then 3-5 days to ship the new phone, but I'm going to try and cancel my order during the processing so I can get another one off of CL
Click to expand...
Click to collapse
If it was found at the nearest hub, wouldn't it be delivered hopefully tomorrow?

Order date: Nov 27, 2012
Order time: 1:09:28 PM PST
Tracking: YBOD
Label printed on the 29th
Emailed google support about the issue today and haven't heard back. I don't expect to hear anything meaningful, I just wanted to officially record that there's probably a problem with my order.

Ordered 11/27
Time: 4:50 AM EST
YBOD/ Exception as of today (filed a lost claim)
"Shipped" on 11/30 @ 4:07 AM
EDIT: Called Google twice today and got nowhere, called UPS once and they basically told me to leave them alone.

Order date: Nov 27, 2012
Order time: 2:11:38 PM PST
Tracking: YBOD
Label printed on the 30th
Ordered 1x N4 16GB
I called GP support two times, none of them give solid answers, just told to wait till the 1-2 week window to close to file a shipping refund claim.
PS: I think we should start calling at regular intervals (say: 2 hours) to force them to do something. Is totally unfair that 2-3, 4-5, etc week window are getting their shippings too early (and ahead of us)

What info for the shipped from address do you guys put for the tracer?

Order date: Nov 27, 2012
Order time: 3:28 PM EST
Tracking: YBOD
Label printed on the 29th
Called Support and UPS both clueless, I have a "Google shipping specialist looking into my case".

This thread might get locked down since mods specified few times that everything shipping related has to be in that other existing thread.
But here's mine:
Order date: Nov 27, 2012
Order time: 2:07:36 PM PST
Tracking: label created Nov 29th / shipping email Nov 30, 2012 at 2:04 AM PST
Status: Golden "Exception" (tracer)

inseconds99 said:
This is a thread specifically made for 1-2 weekers that are experiencing the Yellow Box of Death on the UPS website. Others are welcome if you are not a 1-2 weeker but still have a YBoD.
Please list the following:
Order Date
Order Time
Tracking Info
Current Status
Note: If you did a tracer, claimed the item lost/stolen or found another way around getting past the YBoD and currently have tracking info or at least have a solid answer from Google/UPS please post that information as well.
Click to expand...
Click to collapse
11/27
4:00 EST (1PST)
11/30 "shipped"
YBoD ... Called Google twice, but didn't find out anything new.

doctahjeph said:
Order date: Nov 27, 2012
Order time: 2:25:49 PM CST
Tracking: YBOD
Label printed on the 30th at 4AM
Thanks for this thread. I was about to post one myself, but didn't know what the mods would think. If anyone who got charged and the shipping email on friday, plus has been in the YBOD and has had the tracking change please post here. Please let us know when the tracking finally showed up. In the other threads some 1-2 weekers were getting tracking today, but I don't know if they were charged Friday like us other YBODers or if they got charged today with the 2-3 weekers. We need some kind of comfirmation that we are not getting forgotten by Google/UPS.
Click to expand...
Click to collapse
I've read that the 1-2 weekers with shipping status updated got the tracking number today and not on friday

AshtonTS said:
What info for the shipped from address do you guys put for the tracer?
Click to expand...
Click to collapse
I used this:
UPS / Google
UPS Customer Center
8100 Air Commerce Drive
Louisville, KY 40219
(800) 742-5877
couldn't find anything else

Order Date: Nov. 27
Order Time: 3:04:38 EST
Shipment Status: YBoD
Tracking: Label printed on 30th
Mood: angrrrryyy

•Order Date - 11/27/2012
•Order Time - 12:40:21 PST
•Tracking Info - 11/30/2012 4:05am EST
•Current Status - YBoD
Still hoping to hear something tomorrow or have a surprise delivery by Friday!

Pre-Order is shipping Over Night YAY !!!

Just got an email saying my HTC one is shipped via overnight PM . Ordered it on Monday via sprint website.

How come some are getting shipped overnight and others aren't? Mine is saying 2 to 5 days
Sent from my Nexus 7 using Tapatalk HD

twoeleven99 said:
How come some are getting shipped overnight and others aren't? Mine is saying 2 to 5 days
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Did you order after the 16th? It will be shipped overnight, but you may not get it on Friday is what Sprint is saying if you ordered after the 16th. Pre-orders made on or before the 16th should be delivered by Friday.
EDIT: Just checked the myorder site and see that mine has shipped but the tracking number is not yet viewable via UPS. The 2-5 business day statement (which i see in the fine print as well) is probably common jargon on their part in case of delays, but to my knowledge Sprint typically ships all of their online orders overnight.
~Sent from my EVO 4G LTE on Sense5 using Tapatalk 2

I preordered on the 5th and it says 2-5 days and no info on the tracking number
Sent from my EVO using xda premium

510jungleboy said:
Just got an email saying my HTC one is shipped via overnight PM . Ordered it on Monday via sprint website.
Click to expand...
Click to collapse
Mine was shipped as well, however it's not live yet on the UPS site so I'm hoping for today but not holding my breathe. Is yours coming up in the tracking system yet?

Mine is shipped as well. I have not received tracking info but:
Shipped via: UPS
Click to track: www.ups.com www.fedex.com www.usps.com (it may take up to 24 hours for tracking to be available).
Shipping method: Overnight: Next Day PM
YAY!

Heads up for any of you who haven't seen an email yet. Even though Sprint email's have been routed to the inbox, my shipping confirmation was thrown into spam by Gmail. Worth a shot checking there.

510jungleboy said:
Just got an email saying my HTC one is shipped via overnight PM . Ordered it on Monday via sprint website.
Click to expand...
Click to collapse
Question, what is the 9th and 10th number on the tracking number? Should be something like 01, 02, 28, let me know. The fact that the tracking # aren't live just means that the package has been prepared by has not been picked up at the facility, so we can assume the have a assembly line of o of phones being put into boxes as we type. Ups has probably dropped off a trailer at their shipping dock and they are being piled in for shipping tonight.
Sent from my Transformer TF101 using Tapatalk 2

Ahanix said:
Heads up for any of you who haven't seen an email yet. Even though Sprint email's have been routed to the inbox, my shipping confirmation was thrown into spam by Gmail. Worth a shot checking there.
Click to expand...
Click to collapse
Thank you for the heads up! Mine was in my Gmail Spam. :good:

SooooneR said:
Thank you for the heads up! Mine was in my Gmail Spam. :good:
Click to expand...
Click to collapse
Same here. More info in that email than the sprint rep had.

I have my tracking number but it's not showing up on UPS. Which in the past meant that it was shipped overnight. I work for Dell and when we send stuff out next business day our customers flip out because it doesn't show up on the site, then the next day they are cool because they have it. Hope this holds true.

My UPS tracking number just went from "Tracking number not found" to "A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated."

jaminbird said:
My UPS tracking number just went from "Tracking number not found" to "A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated."
Click to expand...
Click to collapse
Grrr me too... On the UPS site it changed to 2nd day air and the order has been processed ready for UPS
Lol I guess ill never pre order from Sprint again.
Sent from my PG06100 using Tapatalk 2

Mine changed too. In transit with delivery being tomorrow.
Sent from my Nexus 7 using Tapatalk HD

twoeleven99 said:
Mine changed too. In transit with delivery being tomorrow.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Ugh lucky you. Mine says Monday
Sent from my PG06100 using Tapatalk 2

Guess we will see what happens, mine says Monday also, but none of this is final. Gotta wait till it turns into a real shipment instead of just saying information was received.

Scheduled Delivery:
Monday, 04/22/2013, By End of Day
I am soo pissed right now.

Mine now says this:
Scheduled For Early Delivery On:
Friday, 04/19/2013, By End of Day
Originally Scheduled For Delivery On:
Monday, 04/22/2013, By End of Day
Last Location:
Louisville, KY, United States, Thursday, 04/18/2013

jaminbird said:
Mine now says this:
Scheduled For Early Delivery On:
Friday, 04/19/2013, By End of Day
Originally Scheduled For Delivery On:
Monday, 04/22/2013, By End of Day
Last Location:
Louisville, KY, United States, Thursday, 04/18/2013
Click to expand...
Click to collapse
Lol wtf... If mine doesn't change by the morning I'm buying it at the store
Sent from my PG06100 using Tapatalk 2

Just got off a chat with a Sprint rep.....
.
Angie: Please disregard the shipment speed notification on the UPS website for the time being as the status of the shipment has not been fully updated to their system and may not be reflecting the true shipment speed. The expectation is still set for the 19th for arrival. I would recommend checking back in 24 hours with www.UPS.com/ for updates regarding the shipment.
You: Ok so it should be going out today to be dleivered tomorrow basically?
Angie: That is correct.

Does Tmobile update order status on sunday?

I ordered my note 4 on friday with the most expensive shipping option. The estimated delivery date is tomorrow, Monday the 20th. But, my order status is still "being processed". I was wondering how accurate their estimated delivery dates are. I'm super eager to get the phone rawrr!

uhohitzluke said:
I ordered my note 4 on friday with the most expensive shipping option. The estimated delivery date is tomorrow, Monday the 20th. But, my order status is still "being processed". I was wondering how accurate their estimated delivery dates are. I'm super eager to get the phone rawrr!
Click to expand...
Click to collapse
Not sure but I ordered mine from T-Mobile on Friday as well with free shipping and by Friday evening I had a tracking number for delivery tomorrow (Monday). I ordered it around 3:00pm ET. I ordered it in person at one of the stores.

I went on Saturday and they said they had sold out all 40! I couldn't believe it. My friend, who is on T-Mobile, went with me. I am on AT&T. We ordered one and they said the 28th which also shocked me. I have to ask my friend what the status is. I will bother him every day until I get it. Lol! Hopefully before the 28th.

theorioles33 said:
I went on Saturday and they said they had sold out all 40! I couldn't believe it. My friend, who is on T-Mobile, went with me. I am on AT&T. We ordered one and they said the 28th which also shocked me. I have to ask my friend what the status is. I will bother him every day until I get it. Lol! Hopefully before the 28th.
Click to expand...
Click to collapse
I was told the 27th when I was in the store and ordered mine last Friday. Was surprised when I got a text that my order shipped with tracking that same evening for Monday delivery.

What locations had 40?
Sent from my SM-N910T using XDA Free mobile app

keitht said:
I was told the 27th when I was in the store and ordered mine last Friday. Was surprised when I got a text that my order shipped with tracking that same evening for Monday delivery.
Click to expand...
Click to collapse
Here's hoping the same for me.
---------- Post added at 09:04 PM ---------- Previous post was at 09:04 PM ----------
vegabyson said:
What locations had 40?
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
A store in Newington, Connecticut.

I ordered mines Thursday the 16th in store around noon, didn't receive tracking untill Saturday, ground shipping will be here in California on Thursday the 24th...
I use to work at ups in downtown Los Angeles, from my understanding UPS don't open on Sundays, so tmobile might print your shipping label or have your package ready to ship today, maybe.. But ups won't get their hands on it until earliest Monday.

Coolboys32 said:
I ordered mines Thursday the 16th in store around noon, didn't receive tracking untill Saturday, ground shipping will be here in California on Thursday the 24th...
I use to work at ups in downtown Los Angeles, from my understanding UPS don't open on Sundays, so tmobile might print your shipping label or have your package ready to ship today, maybe.. But ups won't get their hands on it until earliest Monday.
Click to expand...
Click to collapse
T-Mobile sent me a text message with tracking before UPS even picked it up. Not sure if that is standard procedure or not but that was my experience.

uhohitzluke said:
I ordered my note 4 on friday with the most expensive shipping option. The estimated delivery date is tomorrow, Monday the 20th. But, my order status is still "being processed". I was wondering how accurate their estimated delivery dates are. I'm super eager to get the phone rawrr!
Click to expand...
Click to collapse
I really suggest that you forget about keeping track of yorur order online. During the Pre-Order release, very few people had their online orders updated - even after the shipment had been sent.
Personally - my online order sheet/receiept - said processing for 1 week after I got the phone - and in fact I got an email from Tmobile three days after I got my phone that my NOte 4 was shipped.
I don't knwo why - but the online system for reporting and tracking from TMOBILE has had issues - your best bet is to go to UPS and setup an account for "My UPS" then try to track the package with your shipping address. - that is what many people did with the PREODER - and it was much more reliable than waiting for notice from TMOBILE -
Regardless of what you do - good luck and I hope you get your NEW NOTE SOON -it is an awesome phone!

You can also try tracking by reference number using your phone number. That is the only thing that worked for me. Despite having my name in the shipping address they actually shipped it to my company name and those won't show up on myups.

keitht said:
T-Mobile sent me a text message with tracking before UPS even picked it up. Not sure if that is standard procedure or not but that was my experience.
Click to expand...
Click to collapse
That's cuz tmobile and anyone actually, that has an account with UPS can print their own UPS labels. But ups don't process any shipments on Sundays. I can't say the same about Tmobile warehouses not working on Sundays though I have no idea about them.
Do what some people suggested and sign up for free ups account. You can receive text messages from ups everytime there is an update on the movement of your package. They will text you when it's been shipped or if there is a delay.

(Sprint now Shipping) Has your Note5 shipped yet?

Has anyone had their order shipped out yet? Sprint stated they would start shipments today.
Edit: Received shipping notification at 5:22 PM

nope no email as of yet...i don't think they will start shipping until Monday..so once you get it, it will be closer to the actual release date.

They told me it would ship out around the 18th

"Your order for the Samsung Note 5 64GB Black has been received. For pre-orders placed through 4:00 PM CST on 8/18/15, we will deliver in 3 to 5 business days from the date of the order. For orders placed after 4:00 PM CST on 8/18/15, we will deliver in 2 to 5 business days from the date of the order. Keep an eye out for a shipping email with your tracking information. Thank you for your patience."
This is what i get when i check my order status. At&t folks are already getting theirs delivered...

love2diehigh said:
They told me it would ship out around the 18th
Click to expand...
Click to collapse
Press release clearly tells us this Friday, though.
"Preorders will begin shipping Friday, Aug. 14. Both smartphones will be available in Sprint Stores and all other sales channels beginning Friday, Aug. 21"
http://newsroom.sprint.com/news-rel...et-the-hottest-new-samsung-galaxy-devices.htm

At least you guys were able to get your orders in. It trying to get mew to change my data plan which I do not want to do. Trying to order the Galaxy Tab 4 and it wants me to select a data plan. Hopefully the person I am chatting with will get it sorted for me.

My order shipped at 5pm EST today (friday the 14th) via UPS. I ordered on the 13th around 6:30 pm.

Just got my shipment notification too! Shipped out at 5:22 PM
Delivered By:
By End of Day Monday
August 17, 2015
Guaranteed
Darn you, weekends!!

ksantangelo23 said:
Just got my shipment notification too! Shipped out at 5:22 PM
Delivered By:
By End of Day Monday
August 17, 2015
Guaranteed
Darn you, weekends!!
Click to expand...
Click to collapse
Awe, you're lucky. Mine says it will be delivered on tuesday What color/size did you go with? I went with 64 gb in black

49ml said:
Awe, you're lucky. Mine says it will be delivered on tuesday What color/size did you go with? I went with 64 gb in black
Click to expand...
Click to collapse
Same, 64gb Black.

I placed an order at 5pm PST on Thursday, 8/13/15, since the Sprint website said pre-orders being shipping on 8/14. My current status is still "waiting at the warehouse to be processed". At 5pm today, Customer Service Live Chat said that my order will be shipped by the end of the day because almost all of the pre-orders were practically ready for shipment at the warehouse. A few hours later, my status hadn't changed, so I contacted them again at 8pm. He then stated that it should now ship this weekend.
*Update:
At 11pm last night, I received an email saying that it shipped through UPS. The Sprint site says that it shipped and supplied a UPS tracking number, but the UPS site says that it's just "ready for UPS" and does not provide an estimated arrival date other than 2-day air.

This time its Sprint first. Last year, T-mobile users get their N4 first.

i'm not on Sprint, but FedEx tracking shows my wife's ATT Note 5 is scheduled for delivery on Monday, August 17th... surprised it's shipping that soon.

ATT also. Tuesday arrival. gonna miss my SD slot. but gonna love the phone no matter the difference
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

Tuesday, end of day, White 64gb. Dont really need the upgrade but dying to try it.

Arrives on the 18th
Received my tracking info. Arrives on the 18th. I ordered it on the 14th.

Got my shipping notification yesterday as well. EoD Tuesday
Sent from my SGP612 using Tapatalk

I ordered mine (black, 64GB) early in the morning of the 13th. My order status still shows no activity, just the 3-5 business days message. Live chat has been unavailable for the last several hours. They didn't waste any time billing my credit card, though. Looks like I'm snafu'ed.

Arrived early this morning

I Love Sprint.