Related
I have now done several test and have found what I believe is a serious bug in the ROM, making the Kaiser virtually useless for business users.
When the device is protected by a password (Start/Settings/Lock), the start menu freezes after ending phone calls. In addition, the backlight turns off.
This only happens if the phone call is long enough (more than a few secs) for the display to turn off during the call. This is to prevent accidental button presses. When the phone call is ended the display should come back up, however, this is where bug seems to manifest itself. Somehow the password protection gets in the way and turns the display off and freezes the start menu.
The reason why this is serious (especially for business users) is that when you use MS exchange sync, many businesses enforce policies requiring a device password (common & recommended practice). This means that the option of turning the device password off does not exist. Therefore, using exchange sync (with security policies enforced) and making phone calls does not work.
I have now made several hard resets and used two different SIM cards. However, I was not able to try this on adifferent device. Therefore, I would be grateful if somebody could try if they experience the same issue. Disabling the device password fixes this, so you won't be stuck if you try.
I will return my device tomorrow for a full refund, unless the store can show that this problem is specific to my device and that a replacement unit works properly.
Many thanks for any help!
Cheers
Magxs
what rom are you using? I have not seen this problem at all on the various AT&T ROMs.
I am using the official & released HTC TyTN II ROM on a device branded as such. Got the device on Tuesday as official retail unit, so it is not pre-production or beta.
Interesting to hear it works on the ATT ROM. HTC must have messed it up. Maybe it is just my device.
Thanks for the info.
Ok, there is a workaround now that I can live with for the moment. All you have to do is to toggle the power off and on when it hangs and it is all back to normal. Not too bad.
Hope they fix it though...
Same error for me!
Hi Magxs
I cannot tell you how pleased I was to find that someone else has experiencing the same problem! I have _exactly_ the same issue. Like, you, I use the phone for business use so there is absolutely no way I can use it without a device pin (well done on discovering that by the way). As you mention in your last post, switching it on & off fixes the issue but it's a bit of a pain.
HTC have got a good reputation on getting fixes out quickly so let's hope that'll be the case here.
Ben
Always good to know you are not alone with a problem. I also have a thread about this over at MoDaCo: http://www.modaco.com/Bug-Device-password-fre-t258974.html
The issue is getting some attention now. Just hope it is enough for them to do something about it.
Hi
I have built a small application that will hopefully resolve this problem, it is over on the thread at: http://www.modaco.com/Bug-Device-password-fre-t258974.html
The problem with the Kaiser seems to be because on a call when it has a password set it's entering an "idle" mode rather than just turning off the backlight. Idle mode is something normally not used on PocketPCs. Once in idle mode it responds to key presses etc but doesn't leave "idle mode" so it appears frozen or in an odd state as nothing lights up!
Regards
Phil
I experienced even more issues!
Please can you share with me if you have found more complete solutions?
I experience "freezing" after long calls, same as you.
But also when replying to SMSs
Even when the device is not used for some minutes: first backlight goes off or almost off, then the start button (software and hardware buttons) become not responsive:solution? Soft reset! or wait 25 secs
Please help
Saulo866
Problem is widespread
I too have this exact same problem. If the phone screen goes off during the call, the end button will lock the screen. Have you noticed that pressing and holding the end button puts a screen lock on the device?. Never seen this in any other device. Normally holding the end button cancels the Data (HSDPA, GPRS etc) connection. I will try the solution and see how I go.
This is just one of a number of problems. I also find the phone goes in "Roaming" mode even when connected to my own provider, and there are annoying problems with calendar synching. Gr8 device...but!
KaiserCallEndFix.exe needed
I cannot log in to Modaco. Even after registration, no validation email sent to me. Can any friend here post the fix for TyTN II ( KaiserCallEndFix.exe) here, so I can download it!
Thank!
This has gone rather quiet, I'm using the Reg edit listed earlier that forces screen to stay on during call but it's not ideal.
Anyone else solved it besides the button press workaround or Phil's Exe file?
I also suffering a different side effect from this problem.
I choose to deactivate the lock function to avoid the on-off procedure after the end of everycall. But every 1-2 days my device stops working because it starts asking for the lock (even though the lock function is disabled!!!!!!).
If I soft reset the device the problem disappears. Does anybody also have this problem?
Is there any news on when HTC will definitely solve this issue?
this problem stilll exists. thought it was just me. Just got 2 phones from orange - complained tothem about this bug & they sent 1 replacement phone. even though I told them it was a software issue. new phone arrived and problem is still there . Orange have escalated the issue to their technical people. I await their response. I also spoke with HTC technical support in the UK who claimed not to be aware of this issue. One thing they did agree with was that if youhave a pin , when asked to input the numbers upon switching on the device , the screen goes half dimmed so you cant see properly what you are tapping in. no mention of a fix anytime soon though. lets hope HTC do sort this out an drelease a fix because I do really like this device.
great forum btw
My phone has had this issue since I got it back in Feb/Mar 08, i just hit the power button on/off and dealt with it. I'm suprised this thread is months only and HTC hasnt fixed it yet. Why are they so slow to fix issues?
omg, thanks god that i am not going crazy,
ive been using a mda vario 3 on t-mobile,
since dec 2008, got the same freezing problem...
hoping for a update to be released by htc etc, then got a replacement phone after 6months, and still same problem.
i just spoke to the technical dept and he doesnt know any problems with this,
thanks for the insight on how it occurs.
so now im gna have a serious complaint abt this, to t-mobile.
and get htc to sort it out.
heheh
Loving the Diamond... but big issues have come up and they are starting to make it difficult to really use the device. I am trying to determine if the issues I am having are brought on by myself or if the issues are related to some challenge with the phone or my carrier.
"What's the issue," you ask?
The Diamond will not pick up a call. The phone will ring, the caller display will come up, I'll try and pick it up by either pushing the onscreen command or pick it up via the pick-up button... nothing. The call rings through to voicemail. Meanwhile I have to call the person back who just called me. Massively irritating and even more irritating it's does actually pick up SOMETIMES. The problem is I cannot determine why it works sometimes and why it does not. 90% of the time it does not work. When I do get it to work all I need to do is activate my bluetooth headset and then turn it back off and we are back in the same situation where the phone will not answer, however, this time... the phone does not RING either! Yes that's right - all sounds go bye bye on the phone when I activate BT and then turn it off. Also, I cannot pick up the phone with bluetooth headset. I can hear the phone ring through and everything looks dandy but no go! Push the pick-up button - nothing. This isn't such a big deal really - I mean - who cares if it picks up on the BT headset - I just want to be able to answer a call in general!
Now - I do have a lot of applications on the machine from a modifcation perspective and I am thinking this could all very well be my fault. I have Advance Config, Diamond TF3D config, and Diamond Tweak all loaded (each have their own benefit.)
Strange thing is... I just did a test and the phone picks up JUST FINE. I'm about ready to pull my hair out. It's really hard to put my finger on it. Tried it a second time, if I try to answer with the soft key it won't work but the hard key will work. Now the hard key will not actually hang up the call - I have to use the softkey to hang it up. I don't know if anyone is having the same issues but I am to the point of hard-reset to start from scratch.
I actually had the "can't pick up" problem just yesterday, but with my Prophet. Using Pdaviet's MyVista 6.1 Rom and S2U2. The phone rang, S2U2 displaying the full screen call notification, no chance of picking up the call.
Do you also use S2U2?
When you find your self in a hole, it usually helps if you stop digging.
Unpalatable as it might seem, I think with hassles like you've got, a HR is probably your best option.
ps, just a thought, have you at any stage in your tweaking done any button or key re-mapping... either inadvertently or by design? Maybe worth a check before giving up
wow, that's a whole load of issues
I've had my Diamond for about a week now..... and have had none of those issues..... Bluetooth works fine, picking up is a breeze....
what provider are you with?
I remember reading more complaints about sound going bye after Bluetooth use in the early days of the Diamond. Try searching around a bit and see if you can find something. However, seeing your other issues, a hard-reset might not be out of place.
Also, for aesthetics, do note that it is usually considered bad practice to place two identical symbols after each other when masking cursewords with random characters.
Also, for aesthetics, do note that it is usually considered bad practice to place two identical symbols after each other when masking cursewords with random characters.
Click to expand...
Click to collapse
By far probably the best advise yet!
The emotional side... aka incredible hulk... came out and punched shift/keyboard number row (pounded rather.) I was thinking in my head, "smash Diamond" and the KB had to take the abuse.
Carrier information for those who asked.
CDMA Diamond on the lovely Telus system (aka - Tel-us, we take your money)
As with all troubleshooting, you need to start from beginning. When you first got the phone, it could answer call. Right? So you need to trace back to what have you done to the phone step by step and to find out when it starts to fail.
Doh... Well I reset the device... seems to work now but something that seemed to be working before was my Zune subscription music from Zune Pass was synching to my mobile device via a Synch Center setup. I was amazed it was actually working... now it's not working So - I get calling back and lose the little trick that was working - Zune Pass DRM music synching with my Diamond... you win some and you lose some I guess doh.
jessiethe3rd said:
Loving the Diamond... but big issues have come up and they are starting to ma...my carrier.
"What's the issue," you ask?........... The call rings through to voicemail. Meanwhile I have to call the person back ............who just called me. Massively irritating and ev............... to hang it up. I don't know if anyone is having the same issues but I am to......... the point of hard-reset to start from scrat.........ch.
Click to expand...
Click to collapse
You should do some research and some reading.
And relax a little before you Fire up and disrupt a Community in peace.
I have the same thing going on now... same programs installed as you.
Is it still working after a hard reset? Did you re-install all the same programs?
Well, I'm on a Telus Diamond, and had the no answer problem, and solved it with a hard reset.. just try it, it doesn't take too much to get everything back to the way you had everything..
Hi,
I'm fairly new to the world of windows mobile and PDAs'. This website was recommended to me by a friend who has been using these types of phones a lot longer than I have.
Anyway, after buying my first windows mobile, HTC TyTn II, I used this mobile for a couple of months with its original ROM, and after a long conversation with my friend decided to flash the ROM.
It took me awhile to find a ROM I liked, eventually I did, but thats when the problems began to occur.
It is my belief that my soft reset button on the phone is either broken or possibly jammed and thus causing the phone to randomly reset (sometimes continuously sometimes at random points during the day), because of the countless times the soft reset buttin has been used, and i was just wondering whether there was a way to change the registry on my phone, or something similar, to disable my soft reset button.
I have searched the forum and read several long threads about other peoples problems with their phones soft resetting, and none of their problems sound anything like mine, their problems usually involve the phone not starting at all or getting past the OS loading screen, and my phone will do that eventually, it just soft resets at random.
Anyway, thanks anyone in advance for any help you can provide in this area.
Hixxy1991
What do you mean by soft reset button? Hole by the mini usb on downside of the device or power button on the right side, `cause Kaiser doesn`t have another button for something like that. Anyway, you can try to apply power on off function to another button (I`m not sure about that, search around forum for that), or try something with PsShutXp or XDA Shutdown (they both are free). And, of course, good luck!
The soft reset button is a switch... it's either in the on or off position. If your kaiser is randomly resetting it could be a software, battery or loose connection inside the phone issue. Could also be a bad flash or a dodgy rom. Read the stickies thoroughly and flash back to your original rom. If the reset problem still occurs then check the battery connections, etc. Poke a cocktail stick in the reset area (with battery removed), wiggle it around and see if any dirt/grime comes out.
Last resort is to open up the case using the manufacturers service manual, because getting to the reset area is a right fiddle, and not recommended if you haven't explored the guts and know your way around all the parts pretty well.
It's correct: the random reset may be due to a faulty rom/flashing problem and to a wrong battery contact...
It may be due to unstable software or to thousands of causes...
But what Hixxy1991 is saying may be a cause too...
The reset button is exactly a "button" i.e. a "monostable" switch similar to keyboard keys: it has a active "closed" position (when pressed) and a rest "open" position when unpressed.
Inside the button there is a little spring mechanism that holds the button in the rest position so that it gets closed only when you press it.
Due to the very little size of the button and to the unfrequent usage it was expected for, the spring isn't very strong so the Hixxy1991's supposition it isn't so unlikely...
Due to "phisical" cause, you can try to leave the phone over a soft cloth for a while, so it's away from vibrations, and look if it resets.
If yes, you can guess the problem isn't due to the reset button.
Even, you can check if shaking the phone drives it to reset...
I suppose there isn't any way to disable the reset button via software, as I can guess it's an hardware trap...
I'll check around if I'm wrong...
Stay tuned and, please, conduct both checks I suggested and let me know...
See You, Pino
sometimes this problem is due to a problem in the main board :s , and you won't be sure if this is the problem or not except when you try the solution posted above, one of my friends had this problem and it turned out to be what i told you, hope that flashing the rom would solve the problem getting you away from any hardware matters
thank you all
Thank you all for your advice, I have taken everything that you suggested onboard, however after trying both of ppelleg2003's checks to see if it is the hardware, and it was at this point that my mother, bless her mind so full of wisdom, decided to tell me to stop pissing around and just get in contact with HTC.
I then did exactly as I was told, sent them an email and they have asked me for the devices serial number so that they can see if the device is still under warranty, although i think its all academic now because someone sat on the device the other day and added a huge crack in the screen to my problems, so the device will have to be sent back to HTC for repair.
Once again, thank you all for your help
Hixxy1991
Sorry to hear about the damage... and it will surely not under warranty :-(
I wish You best luck in future
See You
Sorry to hear about the damage... and it will surely not under warranty :-(
I wish You best luck in future
See You
After hours of googling I decided to write this thread.
I'm working as a phone technician and having a problem with Samsung i9000 with a pattern lock on it.
Customer doesn't know pattern and his google account.
Also on this handset the 3 button trick to get into Recovery/Download mode is disabled.
I have tried many methods of trying to get into recovery mode
-holding the 3 buttons the entire time (this just resets the phone and brings back to the I9000 screen)
-just letting go of the power (boots into the phones OS)
-letting the phone reset once by holding all 3 buttons down then releasing only the power (boots into OS)
-letting all 3 buttons go (boots into OS)
I've tried download mode too just to see if it works and it doesn't.
I already find out that there is a fix i have to install the Download/Recovery Mode fix (3 Button Disabled SPL fix), but to do that in phone settings usb debugging have to be selected which I can't do because of pattern lock.
Also my computer cannot detect phone in device manager after connecting.
There is a mass storage device option selected in connectivity. Phone just keep charging on usb cable.
Any ideas ??
The costumer should show papers that confirms that the phone is owned by the costumer, then, as a phone technician, you should know how to re-flash the device when you face such problem, if you don't know how to fix that as a phone technician then send it to Samsung Care Center along with the phone papers to be fixed. You should not be posting at a forum asking about this when you know the guide lines of your work.
[Ramad] said:
The costumer should show papers that confirms that the phone is owned by the costumer, then, as a phone technician, you should know how to re-flash the device when you face such problem, if you don't know how to fix that as a phone technician then send it to Samsung Care Center along with the phone papers to be fixed. You should not be posting at a forum asking about this when you know the guide lines of your work.
Click to expand...
Click to collapse
Actually never faced that handset with pattern lock + 3 buttons disabled + mass storage and bluetooth on.
I tried to describe my problem as best I can so it will be easier to find a solution.
Hi
You can build a jig that allows you force download mode.the method to do so is on xda just search for it,or you can buy the jig from ebay for about £5.
Sent from my GT-I9000 using XDA App
[Ramad] said:
The costumer should show papers that confirms that the phone is owned by the costumer, then, as a phone technician, you should know how to re-flash the device when you face such problem, if you don't know how to fix that as a phone technician then send it to Samsung Care Center along with the phone papers to be fixed. You should not be posting at a forum asking about this when you know the guide lines of your work.
Click to expand...
Click to collapse
Indeed he should show you the papers, that's way too many things to suddenly not know or forget.
A Jig should help you getting into download mode though.
Can anyone advise me if it is feasible to disable/ enable (by purpose) entering into Download mode/ factory reset/ CWM? This is a good way to protect our devices.
if indeed the phone is his , build a jig and enter with it in download mode and flash a rom with repartition .
OK, thanks for anwsers lads, I will try to do it by JIG and i will post a result.
For users looking what the JIG is and how to build one or buy go into this thread:
http://forum.xda-developers.com/showthread.php?t=819551
hhmmm,
My spidey senses detect a stolen phone!
How the hell can you forget both your pattern AND google account LOL.
Ask him for the paper work for the device... I bet you never see him again.
UNLESS!!!! You stole the phone and made up a story to try and get an answer on how to unlock it
zolah said:
hhmmm,
My spidey senses detect a stolen phone!
How the hell can you forget both your pattern AND google account LOL.
Ask him for the paper work for the device... I bet you never see him again.
UNLESS!!!! You stole the phone and made up a story to try and get an answer on how to unlock it
Click to expand...
Click to collapse
definately a stolen phone becuase you can go onto google with your cmputer and get your account info mailed to you.. i assume he/she remembers his google email?
Yep, it might be a stolen phone, who knows.
But stolen phones are usually barred, there is no signal on them. As i checked there is a signal on o2 and vodafone.
I once stupidly changed my unlock pattern when i was half asleep and was able to move the security pane out of the way by trying to make an emergency call, this gave me VERY limited access to some menus but you might be able to fix it this way.
ruthles said:
Yep, it might be a stolen phone, who knows.
But stolen phones are usually barred, there is no signal on them. As i checked there is a signal on o2 and vodafone.
Click to expand...
Click to collapse
What about handling stolen goods?
Hmmmm sorry ruthles but im thinking more and more that YOU stole this phone...
Why is there no sim inserted into the device on the picture you posted in post 1?
Why would you be trying different sim cards in the phone? That has nothing to do with the pattern lock... If what you say is true you should know that as part of your profession.
I also dont think that some one in your position would resort to creating an account on XDA forums just to ask this question.
This all seems very odd...
zolah said:
Hmmmm sorry ruthles but im thinking more and more that YOU stole this phone...
Why is there no sim inserted into the device on the picture you posted in post 1?
Why would you be trying different sim cards in the phone? That has nothing to do with the pattern lock... If what you say is true you should know that as part of your profession.
I also dont think that some one in your position would resort to creating an account on XDA forums just to ask this question.
This all seems very odd...
Click to expand...
Click to collapse
there would be no sim in the first as most people take there sim out if they put it in for repairs. trying different sims would indicate whether it is imei locked. the third question is a bit weird though.
zolah said:
Hmmmm sorry ruthles but im thinking more and more that YOU stole this phone...
Why is there no sim inserted into the device on the picture you posted in post 1?
Why would you be trying different sim cards in the phone? That has nothing to do with the pattern lock... If what you say is true you should know that as part of your profession.
I also dont think that some one in your position would resort to creating an account on XDA forums just to ask this question.
This all seems very odd...
Click to expand...
Click to collapse
agree...couldnt possibly be a phone technician as this problem is too easily fixable...
a real technician should have already known about jigs and in my opinion, should have already had an xda account...
all arrows point to stolen phone...
something's really fishy here
hehe too bad the previous owner didnt install Prey or locking apps
or wait, maybe he did
I'm working as a phone technician and having a problem with Samsung i9000 with a pattern lock on it.
Customer doesn't know pattern and his google account.
Click to expand...
Click to collapse
haha ofc he does know his pattern and Google Account, but he doesnt know where his phone is ...
Think what you want people, i dont have to explain myself to any of you
JIG did his job.
Phone is now working as brand new, and customer paid extra for it.
Have a nice day
Here is my tool to dump the lock code pattern via ADB: http://forum.xda-developers.com/showthread.php?t=2095325
One important security-related difference I have noticed after installing this ROM over the stock ROM I had:
On my stock ROM, holding down the power/sleep button on the lock screen used to do NOTHING. I had to unlock my phone (with the pattern lock) before I could power off the phone.
On this ROM, I can power off the phone even when it is locked.
If a thief steals my phone, I want to be able to track them as long as possible. As the HTC One does not have an easily removable battery, they would not be able to power off the phone or its data connection with my lockscreen password. On this ROM, that security feature is gone.
I'm hoping this is just an obscure setting somewhere, but I already tried checking in Settings -> Security and Settings -> Power. Can anyone give me some insight into this?
ZippyDan said:
If a thief steals my phone, I want to be able to track them as long as possible. As the HTC One does not have an easily removable battery, they would not be able to power off the phone or its data connection with my lockscreen password. On this ROM, that security feature is gone.
Click to expand...
Click to collapse
There is a Xposed module that can be used instead of the one in this ROM that has exactly what you are concerned.
http://forum.xda-developers.com/showthread.php?t=2594642
Sent by smoke signals, then translated to Morse, and digitized by Monkeys.
ZippyDan said:
One important security-related difference I have noticed after installing this ROM over the stock ROM I had:
On my stock ROM, holding down the power/sleep button on the lock screen used to do NOTHING. I had to unlock my phone (with the pattern lock) before I could power off the phone.
On this ROM, I can power off the phone even when it is locked.
If a thief steals my phone, I want to be able to track them as long as possible. As the HTC One does not have an easily removable battery, they would not be able to power off the phone or its data connection with my lockscreen password. On this ROM, that security feature is gone.
I'm hoping this is just an obscure setting somewhere, but I already tried checking in Settings -> Security and Settings -> Power. Can anyone give me some insight into this?
Click to expand...
Click to collapse
if your phone is stolen, this is your friend. google.com/android/devicemanager just log in with your e-mail and you're good to go
ZippyDan said:
One important security-related difference I have noticed after installing this ROM over the stock ROM I had:
On my stock ROM, holding down the power/sleep button on the lock screen used to do NOTHING. I had to unlock my phone (with the pattern lock) before I could power off the phone.
On this ROM, I can power off the phone even when it is locked.
If a thief steals my phone, I want to be able to track them as long as possible. As the HTC One does not have an easily removable battery, they would not be able to power off the phone or its data connection with my lockscreen password. On this ROM, that security feature is gone.
I'm hoping this is just an obscure setting somewhere, but I already tried checking in Settings -> Security and Settings -> Power. Can anyone give me some insight into this?
Click to expand...
Click to collapse
I have found avast make such an app that your after I can't get URL at the moment but search through the play store for avast rooted and stolen, I will see if I can get you a link
https://play.google.com/store/apps/details?id=com.avast.android.antitheft_setup
dronepro said:
if your phone is stolen, this is your friend. google.com/android/devicemanager just log in with your e-mail and you're good to go
Click to expand...
Click to collapse
Didn't know about this, thanks. But it is useless if the phone is OFF (I just tested).
Madaz2 said:
I have found avast make such an app that your after I can't get URL at the moment but search through the play store for avast rooted and stolen, I will see if I can get you a link
https://play.google.com/store/apps/details?id=com.avast.android.antitheft_setup
Click to expand...
Click to collapse
I already have a paid subscription to Avast Anti-Theft and it is installed on my rooted HTC. I appreciate the suggestion but you are entirely missing my point. It is BECAUSE I have installed tracking software on my phone that I am so concerned about someone being able to turn off the phone at the lockscreen. Avast is slightly more useful than the google device manager because it can keep a historical record of where your phone has been, but it is still not very useful in finding a stolen phone if the phone is OFF and not transmitting current data about where the phone is!!
Thela7 said:
There is a Xposed module that can be used instead of the one in this ROM that has exactly what you are concerned.
http://forum.xda-developers.com/showthread.php?t=2594642
Click to expand...
Click to collapse
This looks good, but I am left uncertain about whether it would work on this phone. Browsing the thread reveals this information:
Confirmed Working Devices/Firmwares
HTC devices: HTC One X 4.2.2 stock Rom with Sense 5
Click to expand...
Click to collapse
Promising, except we are on 4.4 now. And the thread also indicates there were problems getting it working with Sony devices after 4.3 which had to be fixed in a separate mod. I also see this note:
A user has reported that sound options disappear when using this mod on HTC One. I currently have no idea why this happens, and I'm too busy to figure it out at this moment. Sorry.
Click to expand...
Click to collapse
ZippyDan said:
I already have a paid subscription to Avast Anti-Theft and it is installed on my rooted HTC. I appreciate the suggestion but you are entirely missing my point. It is BECAUSE I have installed tracking software on my phone that I am so concerned about someone being able to turn off the phone at the lockscreen. Avast is slightly more useful than the google device manager because it can keep a historical record of where your phone has been, but it is still not very useful in finding a stolen phone if the phone is OFF and not transmitting current data about where the phone is!!
Click to expand...
Click to collapse
yeah, but IF you have lost or had your phone stolen i was pretty sure if they take out your sim and put in a new one the phone will go into stolen mode and features will be disabled
Madaz2 said:
yeah, but IF you have lost or had your phone stolen i was pretty sure if they take out your sim and put in a new one the phone will go into stolen mode and features will be disabled
Click to expand...
Click to collapse
I'm not worried about that. In my opinion, the first few hours after a theft are the most crucial (in fact, the first hour while he is escaping to his den). What I'm worried about is the thief IMMEDIATELY turning off the phone after it gets stolen, and then having the phone wiped at his leisure.
ZippyDan said:
I'm not worried about that. In my opinion, the first few hours after a theft are the most crucial (in fact, the first hour while he is escaping to his den). What I'm worried about is the thief IMMEDIATELY turning off the phone after it gets stolen, and then having the phone wiped at his leisure.
Click to expand...
Click to collapse
What if the thief just turns airplane mode on? Does avast override it?
ZippyDan said:
One important security-related difference I have noticed after installing this ROM over the stock ROM I had:
On my stock ROM, holding down the power/sleep button on the lock screen used to do NOTHING. I had to unlock my phone (with the pattern lock) before I could power off the phone.
On this ROM, I can power off the phone even when it is locked.
If a thief steals my phone, I want to be able to track them as long as possible. As the HTC One does not have an easily removable battery, they would not be able to power off the phone or its data connection with my lockscreen password. On this ROM, that security feature is gone.
I'm hoping this is just an obscure setting somewhere, but I already tried checking in Settings -> Security and Settings -> Power. Can anyone give me some insight into this?
Click to expand...
Click to collapse
Holding down the power button for 10 seconds will always simulate a battery pull on the one whatever lock screen you have.
clarkson63 said:
Holding down the power button for 10 seconds will always simulate a battery pull on the one whatever lock screen you have.
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then pray that the thief doesn't know about this :silly:
But yea, I think it's important to have long-press power button disabled when the phone is locked.
ZippyDan said:
Promising, except we are on 4.4 now. And the thread also indicates there were problems getting it working with Sony devices after 4.3 which had to be fixed in a separate mod. I also see this note:
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Ah k. Yeah, I'm still using 4.3 so I don't know about if it works on KitKat.
Sent by smoke signals, then translated to Morse, and digitized by Monkeys.
ZippyDan said:
Didn't know about this, thanks. But it is useless if the phone is OFF (I just tested).
I already have a paid subscription to Avast Anti-Theft and it is installed on my rooted HTC. I appreciate the suggestion but you are entirely missing my point. It is BECAUSE I have installed tracking software on my phone that I am so concerned about someone being able to turn off the phone at the lockscreen. Avast is slightly more useful than the google device manager because it can keep a historical record of where your phone has been, but it is still not very useful in finding a stolen phone if the phone is OFF and not transmitting current data about where the phone is!!
This looks good, but I am left uncertain about whether it would work on this phone. Browsing the thread reveals this information:
Promising, except we are on 4.4 now. And the thread also indicates there were problems getting it working with Sony devices after 4.3 which had to be fixed in a separate mod. I also see this note:
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I am not aware of anything that can be helpful if your phone is off... Every app or software will require a satellite or cell tower ak or echo request in order to find your phone. if you can find anything that magically can turn your powered off device on and you're able to track, lock or delete it, I think the entire community will love you
dronepro said:
I am not aware of anything that can be helpful if your phone is off... Every app or software will require a satellite or cell tower ak or echo request in order to find your phone. if you can find anything that magically can turn your powered off device on and you're able to track, lock or delete it, I think the entire community will love you
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I don't know how you guys keep misinterpreting me I know nothing is useful when the phone is turned off. This is exactly why I am so eager to make sure it is impossible or at least more difficult for a thief to turn off my phone from the lockscreen, so that it STAYS ON so that I can track it.
ZippyDan said:
I don't know how you guys keep misinterpreting me I know nothing is useful when the phone is turned off. This is exactly why I am so eager to make sure it is impossible or at least more difficult for a thief to turn off my phone from the lockscreen, so that it STAYS ON so that I can track it.
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Ah I see, it's my understanding that holding the power button for about 15-30 seconds will power off your device no matter what. As sad as that is, I think it should be that way because if for any reason your phone locks up while asleep and you cannot wake it up, you should be able to turn it off. otherwise, if it gets stolen and the thief cannot turn it off, simply removing the SIM card will render any security feature useless until the phone battery is fully discharged and he can charge, enter recovery and wipe it...
Nikos2k said:
What if the thief just turns airplane mode on? Does avast override it?
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Avast does have an option (only when rooted I believe) to automatically activate WiFi and Cellular data even if turned off.
Of course, if you have a lockscreen this does not even matter as they would not be able to turn it off.
There is another option to have the device automatically search for open WiFi's and join automatically. I'm not sure if this is part of Avast or AndroidLost as I have both installed.
clarkson63 said:
Holding down the power button for 10 seconds will always simulate a battery pull on the one whatever lock screen you have.
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If this 10-second press is a hardware-limitation (as in there is no way for a ROM to override this), then so be it. But I would like that to be confirmed.
But what I am mainly asking for, at the very least, is that the 3 or 4 second power button hold be disabled when on the lockscreen. I know for sure that this has changed from whichever stock version I was running to this latest Revolution ROM I am running now.
10-seconds is a long time to hold the power button, and as a thief may not know about this feature (and it might be different for every brand or model), they might give up before they hit the 10-second mark. For example, I think the Sleep + Home button hard reset for the iPhone is much more widely known, but it also requires only like 5 or 6 seconds of holding.
ZippyDan said:
If this 10-second press is a hardware-limitation (as in there is no way for a ROM to override this), then so be it. But I would like that to be confirmed.
But what I am mainly asking for, at the very least, is that the 3 or 4 second power button hold be disabled when on the lockscreen. I know for sure that this has changed from whichever stock version I was running to this latest Revolution ROM I am running now.
10-seconds is a long time to hold the power button, and as a thief may not know about this feature (and it might be different for every brand or model), they might give up before they hit the 10-second mark. For example, I think the Sleep + Home button hard reset for the iPhone is much more widely known, but it also requires only like 5 or 6 seconds of holding.
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The 10-second press is a hardware thing. All HTC One's have it, regardless of what model. This is because of the non-removable battery, so that you can simulate a battery pull should need be, as mentioned already. I'm sorry, there is no way around this. And trust me, you would rather have that feature should your phone become unresponsive. THAT is more likely to happen than a thief stealing a phone. The only times I've ever heard of someone stealing a phone is when someone is careless with where they leave their device. Just be cautious and don't leave it in stupid places. Simple.
HTC_Phone said:
The 10-second press is a hardware thing. All HTC One's have it, regardless of what model. This is because of the non-removable battery, so that you can simulate a battery pull should need be, as mentioned already. I'm sorry, there is no way around this. And trust me, you would rather have that feature should your phone become unresponsive. THAT is more likely to happen than a thief stealing a phone. The only times I've ever heard of someone stealing a phone is when someone is careless with where they leave their device. Just be cautious and don't leave it in stupid places. Simple.
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Well put.
HTC_Phone said:
The 10-second press is a hardware thing. All HTC One's have it, regardless of what model. This is because of the non-removable battery, so that you can simulate a battery pull should need be, as mentioned already. I'm sorry, there is no way around this. And trust me, you would rather have that feature should your phone become unresponsive. THAT is more likely to happen than a thief stealing a phone. The only times I've ever heard of someone stealing a phone is when someone is careless with where they leave their device. Just be cautious and don't leave it in stupid places. Simple.
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dronepro said:
Well put.
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Terribly put. I accept the 10-second press. Let me return to my original concern which is the much shorter 3 - 5 second which now allows the phone to be turned off from the lockscreen with an on-screen menu. I would like that gone.
The second part of the post is uninformed at best or arrogant at worst. The OP is probably speaking from the point of view of a first-world resident.
I live in a third-world country. I have had a iPhone 5 that was stolen from me by two men wearing helmets who drove an untagged motorcycle onto a sidewalk just to snatch the phone out of my hand. On a public bus, I was sandwiched by 3 men just so that one could pickpocket my HTC Desire (a 3-year old backup phone) from behind. When I confronted them, I was punched and left bloody so I let them go (valuing my life over a phone).
I have another friend who has lost two iPhone 5's. Once, she was pickpocketed in a crowded mall. Another time, she was walking on the street near a public metro station with her phone clutched to her chest. A man grabbed her arm as she was passing and threw her to the ground. Afterwards he ran across a busy divided highway into a slum area.
I just met a foreigner here who was riding in the back seat of a taxi while using his Galaxy S4. The taxi suddenly stopped and two men armed with guns and knives jumped into the taxi from both sides. The taxi then continued moving. His quick reactions allowed him to escape by jumping out a window while the taxi was moving. He showed me his scrapes and bruises. Unfortunately, he had to leave the phone behind, but he may have avoided being kidnapped.
I have another friend who has a brother whose entire bus was robbed of their phones at gunpoint.
I could go on. All of these instances have occurred in both poor and very nice areas, and the nature of this country is that utter poverty and extravagant wealth are often located side by side. It might sound like a hellhole, but most days are perfectly normal, and some are wonderful, even in a third-world country. You learn to live with the badness, but it still makes sense to take proactive measures just in case.
There are other measures I can take as well: I usually use a much cheaper "decoy" phone in public. I try to ride the metro more than taxis and taxis more than buses. I try to always keep my valuables in a bag in front of me instead of in my pockets. When riding a taxi, I try to always make a note of the taxi number and lock all the doors from the inside. But you can't seriously blow me off and tell me to be 100% vigilant all the time. Sometimes I forget one of these precautions because I am in a rush or my mind is preoccupied with other things. And the nature of the modern world dictates that I use my phone constantly throughout the day, for both professional and social reasons, just as I am sure you do.
The fact is the probability that my phone will get stolen here is much higher than in other places, even if I am not careless with where I leave the phone, because people are seeking to actively rob others, and it is extremely unrealistic to expect that I keep my guard up 100% of the time.
Additionally, my work involves frequent travel, and requires me to do lots of work and communication on the internet. Therefore, a fast, powerful smartphone is a necessity for me to put bread in my mouth.
Now, you may understand why my perspective is that the security features on my costly and essential phone are so important. Your perspective is probably from some rich, relatively safe country in Europe, the USA, or Asia. I hope I have educated you on the fact that the world does not revolve around your socioeconomic situation.
I will be honest and say that your post irritated me, but I have tried to keep my post civil and explain why your response is pretentious and insulated idealism. If you still want to lecture me from your world about how I can magically solve the problems of my very different and more dangerous world by simply being "cautious", I will have just two very small words to gift you.
Good God, can we please stay on topic of this fantastic Rom and what's coming soon?!
If you have issues with how HTC have developed their phone, please take it to the Questions & Answers section ?
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