Database Develop

cancelled my order....but it still arrived?

Just thought I tell you that I cancelled my order for the 8 gig model post two days after I ordered it but then yesterday received an email stating that the thing was on its way over to me and arrived this morning???

Idk. Contact google again?
Sent from my Nexus 7 using xda premium

If you have not been charged then woo hoo

Jordanooo said:
If you have not been charged then woo hoo
Click to expand...
Click to collapse
+1 free Nexus 7? Unless Google storms your house...
Sent from my i777 using xda app-developers app

n7 delivered and your credit card charged: if you have a copy of order cancelation, use it for a chargeback with your credit card company. keep n7.
n7 delivered and you're credit card NOT charged: keep n7.
Good luck!

Let us know if you still got charged!

I tried to cancel my order but Google rep told me it had to be done within 60 minutes. It was nor really an issue because after I had bought a 16gig N7 at Sam's (saving about $20) the monet was not there for them to charge my account.
I called my bank and they told me there would be no nsf fee. No problems as far as I am concerned.
Google should fulfill pre-orders before sending them to retail outlets
Cen5
Sent from my Transformer TF101 using Tapatalk 2

If its free and you're not charged, why haven't you deleted this post yet??

skynoir said:
n7 delivered and your credit card charged: if you have a copy of order cancelation, use it for a chargeback with your credit card company. keep n7.
n7 delivered and you're credit card NOT charged: keep n7.
Good luck!
Click to expand...
Click to collapse
Steal N7? People have no morals or ethics. It's disgusting.
The Truth of the matter is Google specifically stated in their terms and conditions of sale that there were no cancellations. As you are unlikely to have cancelled by phone (because they wouldn't let you) you have probably just used the support web page and sent it in. That isn't valid, your order is still good.
Correct way to move forward now is to phone them and request a return which they have said they will do if you have not opened the package.
The important thing to realise is that right now you have the device you ordered. Google's card processing system is catching up. If you have not been charged you you will be soon.

glowworm62 said:
Steal N7? People have no morals or ethics. It's disgusting.
The Truth of the matter is Google specifically stated in their terms and conditions of sale that there were no cancellations. As you are unlikely to have cancelled by phone (because they wouldn't let you) you have probably just used the support web page and sent it in. That isn't valid, your order is still good.
Correct way to move forward now is to phone them and request a return which they have said they will do if you have not opened the package.
The important thing to realise is that right now you have the device you ordered. Google's card processing system is catching up. If you have not been charged you you will be soon.
Click to expand...
Click to collapse
I didn't think they're was a cancel online, I did mine by having them call me, and even the first rep didn't do that right.
Eventually I called back and a different rep said my request to cancel never happened even though the first rep days before said he did it.
Second rep did it again and sent it off to the appropriate people. 24-48 hours later, I received email confirmation including the order number, was cancelled.
Sent from my PC36100 using Tapatalk 2

WhiteiceDMSTech said:
Second rep did it again and sent it off to the appropriate people. 24-48 hours later, I received email confirmation including the order number, was cancelled.
Click to expand...
Click to collapse
In that case you have a good set of history to now request they come at their expense and pick it up and return your money (if charged).
It would be nicer if the delays were not 60 minutes ha as a result of the level of borkedness of this release! Good luck.

If it says it was cancelled, you will probably get a knock on the door from a UPS guy saying that you have a shipping request. You can either a) say no, keep the tablet, get charged or b) give it to him, wait 2 weeks, get a refund from google)

All you can do now is either return the package unopened to UPS (You have 5 days) or sell it on Ebay.

TahrirSquare said:
All you can do now is either return the package unopened to UPS (You have 5 days) or sell it on Ebay.
Click to expand...
Click to collapse
Why sell it? You would get less than you paid for it. Return it

dirtyfingers said:
Why sell it? You would get less than you paid for it. Return it
Click to expand...
Click to collapse
No way he can get less than what he paid for it, they're all selling for a profit now. plus he might get his money faster since google refund will take a couple of weeks. However if he doesn't sell it he's stuck with it.

dirtyfingers said:
Why sell it? You would get less than you paid for it. Return it
Click to expand...
Click to collapse
you can sell it for any price you want

glowworm62 said:
Steal N7? People have no morals or ethics. It's disgusting.
The Truth of the matter is Google specifically stated in their terms and conditions of sale that there were no cancellations. As you are unlikely to have cancelled by phone (because they wouldn't let you) you have probably just used the support web page and sent it in. That isn't valid, your order is still good.
Correct way to move forward now is to phone them and request a return which they have said they will do if you have not opened the package.
The important thing to realise is that right now you have the device you ordered. Google's card processing system is catching up. If you have not been charged you you will be soon.
Click to expand...
Click to collapse
Thanks for the reply
I contacted google last night and they said that they would send a email regarding shipping however, this has still not arrived. I then proceeded to put a complaint against google for ignoring my request for cancellation of the goods.
I bought this tablet in the UK so regarding googles policy it really does not matter if they stated "no Cancellations" as this wanders into the realms of "goods law" and statutory rights of the buyer.

I have told a friend at work that I have one for sale or return she stated that she wanted it at the cost £170. Shame, though it would have been nice to make enough extra on top for a cheeky pint!

Also forgot to mention I have already purchased the 16 gig variant through HMV at 190 quid. Also TESCO are selling these at 190 with the order number/discount voucher thing of TDX-KPHM if anyone else is interested.

If this is UK and you were charged, send it back under DSR within 7 days and they must refund you.
Daern
Sent from my Galaxy Nexus using Tapatalk 2

16GB Available in Play Store

Been checking all weekend and finally was given the option to purchase the 16GB version. I had signed up for the alert but never received notification that it was available.

Dang, Google. That was a quick 3-4 week layover.
In Stock
Delivered in 3-5 business days. Applicable shipping and taxes calculated at checkout. Learn more›
Click to expand...
Click to collapse

Literally ordered one the moment it came back in stock.
Sent from my Galaxy Nexus using XDA Premium HD app

Anyone else think this is a second batch and likely has less defects?

ClanUrdnot said:
Anyone else think this is a second batch and likely has less defects?
Click to expand...
Click to collapse
One would hope.

ClanUrdnot said:
Anyone else think this is a second batch and likely has less defects?
Click to expand...
Click to collapse
Hopefully.. I ordered the 20th, and received mine Friday the 27th. I ordered hours before they took it off the market all together. When they were saying 3-4 weeks. It only took 7 days to have it in my hand, but. I also RMA'd it later that night for the screen lifting, and light bleed issues.
Now I'm waiting on a shipping confirmation for the replacement. I hope that one is solid.

Also wondering. Someone had said the other day Google and ASUS were aware of the defects and wouldn't be shipping any defective devices anymore.

Google declined my order 8 days ago. Said my credit card has a problem. I contacted the credit card company and they said nothing is wrong with it. Then I ordered stuffs from Amazon and everything was OK. Right now I can't access my Google Wallet account. I don't know what to do. ;((((((

valapsp said:
Google declined my order 8 days ago. Said my credit card has a problem. I contacted the credit card company and they said nothing is wrong with it. Then I ordered stuffs from Amazon and everything was OK. Right now I can't access my Google Wallet account. I don't know what to do. ;((((((
Click to expand...
Click to collapse
Remove / Add the card again. Place the order over the phone so they can let you know immediately if there's an issue.

valapsp said:
Google declined my order 8 days ago. Said my credit card has a problem. I contacted the credit card company and they said nothing is wrong with it. Then I ordered stuffs from Amazon and everything was OK. Right now I can't access my Google Wallet account. I don't know what to do. ;((((((
Click to expand...
Click to collapse
Call Google. 855-836-3987
Sent from my Nexus 7 using xda app-developers app

I cant access wallet right now either.. Trying to check on order. Seems to be down.

I can't even enter wallet.google.com/manage.
---------- Post added at 05:25 PM ---------- Previous post was at 05:23 PM ----------
I've already called them twice and every time they assigned a specialist to my case but I've never got a follow up.

Against better judgement I jumped in for one and hope to receive it in the near future.

Itchiee said:
Against better judgement I jumped in for one and hope to receive it in the near future.
Click to expand...
Click to collapse
When I ordered the purchase confirmation said it will be delivered in 3-5 business days.

[Official] Play Store orders & shipping thread!

Updated Dec 6 1:30AM EST
Below is specific only to the orders from the first day the Nexus 4 was live.
Limbo 1 order fulfillment: ~99%
Limbo 2 order fulfillment: ~99%
Limbo 3 order fulfillment: ~91% (the majority of orders fall into this category)
"fulfillment" = shipped
Above is my educated guess on the status of the shipments that have been going out. I'm constantly tracking this and several other sources for continuing information.
Current status of orders and shipments:
Points below are confirmed:
First major batch shipped Nov 19 (upgraded to Next Day Air).
All orders that took place on the 13th that were back-ordered will be upgraded to Next Day Air for free.
Play Store Customer Service do not have any relevant information about your order. Calling them is nothing short of a complete waste of time.
Orders have not been shipped on a first-come first-serve basis. There is no pattern to the shipments, it is seemingly random. We have indisputable evidence of this.
Addendum to above: It is believed that we are finally going in order. Some of the later orders were shipped first due to an incomplete manifest.
Many people have noticed the last updated date on the Play orders page has changed. No one is certain yet what this might mean.
Points below are likely:
Logistics have been outsourced to UPS.
Order mechanics "slid" during the initial rush of the first few minutes of the product going live. This caused several issues (including an incomplete manifest sent to UPS).
Status of your order (limbos):
1) Order placed. No e-mail of any kind (including order confirmation) received.
2) Order placed. Order confirmation received. No other e-mail of any kind received.
3) Order placed. Order confirmation received. Back-order e-mail received.
If you want to see the "levels" post that everyone is talking about, you can find that here:
http://forum.xda-developers.com/showthread.php?p=34283797#post34283797
---------------------Preserved for archival purposes-----------------------------
I made a small G+ post here, in an attempt to get more information:
https://plus.google.com/u/0/114261440449469571809/posts/bwnLP4C4vJA
Please +1 and reshare it if you have a moment.
A petition (over 1000+ signatures at this point in time!)-- if you have a moment, please sign it:
https://www.change.org/petitions/go...onse-on-the-nexus-4-shipping-backorder-fiasco
A letter template drafted up by member thekooliest:
http://forum.xda-developers.com/showthread.php?p=34369253#post34369253
Tentative US order time: 09:00AM PST
Changed "confirmed" to "tentative". 09:00AM PST is most likely, but you should be watching out regardless.
These are some of my favorite threads here! We all heard that the Nexus 4 is now official but I'd wager that a lot of us are waiting for preorders to open up on the Play Store.
Post the usual "I ordered!" "It shipped!" etc. here! I, personally, cannot wait for this guy. Just sold my S3 for it.
I did call Google to ask if they were going to open pre-orders for the device. Doesn't look like it this time around, but I was told that you will be able to purchase on November 13th and that stock would start shipping "either on the 13th or the 17th," whatever that means.
Current information (as of Nov 12):
No one knows what time the purchase will go live.
Best guesses are sometime in the morning of the 13th (office hours), or at 00:00 PST. I'm personally leaning toward the former. (NEW: see below)
There will be no pre-order on the Play Store.
Check here for specific country availability.
Check here for more information on shipping and handling for your country.
A Virtual Credit Card (VCC) cannot be used with your purchase in the device store. Also, at this time, the country of your credit card must match the the country to which you're shipping.
Taxable charges, if any, depend on what state you're ordering from.
We do not know what shipping options will be available. Right now, only 2-day shipping is confirmed. We are hopeful for an overnight option at launch.
News added Nov 10:
Android Police got a little clarification from Google-- the rep said pretty much exactly what we've been assuming for the past couple of weeks. They also agree with me that the button will be more likely to go live in the morning sometime, rather than at midnight. See source here: http://www.androidpolice.com/2012/1...-shipments-start-november-13th-no-pre-orders/
News added Nov 13:
A German Google employee has revealed that the Nexus 4 should be selling at "around breakfast time" in Germany. He also mentioned that would be about 8-9AM. This would lead us to believe that the order form will go live at 0:00PST as originally anticipated. Germany is 9 hours ahead of Pacific Standard Time-- aka, 2AM Central, 3AM EST.[/url]

im guessing on nov 13th but they really didnt say.

From the Play Store:
Coming soon!
Available for purchase on Tuesday, Nov. 13th
Click to expand...
Click to collapse
It seems pretty clear to me.

bozzykid said:
From the Play Store:
It seems pretty clear to me.
Click to expand...
Click to collapse
They've had stuff up for pre-order before announced retail dates for most of the devices so far.

Plexicle said:
They've had stuff up for pre-order before announced retail dates for most of the devices so far.
Click to expand...
Click to collapse
Sure. But the Play Store says you can purchase it on the 13th.

I would imagine that means a direct purchase. It doesnt mention when pre-orders will start. I for one will definitely be pre-ordering (if possible) this phone. Just hope I can get around £160 for my HTC Desire HD with lots of cases and accessories included

hello guys , i am from montenegro.
i am from one of those countries in which Google Store isnt available in yet...
so if you guys can pls help me , i wanted to ask you :
what other options do i have for buying it (besides ebay)
thank you

Will sell my S3 for it

lskeys said:
Will sell my S3 for it
Click to expand...
Click to collapse
Just shipped mine off! I was hoping to be able to mostly cover the N4 with what I got back from it. Turns out that I actually made money in the trade.
Very excited!! :laugh:

I may sell my sgs3 for this. But I want to hold it first, I'm still on the fence.

Plexicle said:
Just shipped mine off! I was hoping to be able to mostly cover the N4 with what I got back from it. Turns out that I actually made money in the trade.
Very excited!! :laugh:
Click to expand...
Click to collapse
What are you using as a replacement phone until the Nexus 4 arrives? All I have available is an old Blackberry..

Tibbz96 said:
What are you using as a replacement phone until the Nexus 4 arrives? All I have available is an old Blackberry..
Click to expand...
Click to collapse
My trusty Atrix 4G.
It served as my go-between phone when I went from Note to S3, too. Got a clean CM10 on it, runs like a charm.
Sorry that you're stuck with a Berry, haha. :angel:

Plexicle said:
My trusty Atrix 4G.
It served as my go-between phone when I went from Note to S3, too. Got a clean CM10 on it, runs like a charm.
Sorry that you're stuck with a Berry, haha. :angel:
Click to expand...
Click to collapse
My Inc S broke a month ago, I have been stuck with a £10 Nokia dumbphone waiting for this phone! It can't come soon enough...

Hoping we can preorder before the 13th

ste1164 said:
Hoping we can preorder before the 13th
Click to expand...
Click to collapse
+1 I want to be first in line

I'll most definitely be getting one of these. The price is good, it looks good, and I really dig the wireless charging. I've many times where I'd just put my phone on my desk, forgot to connect the charger, and fall asleep just to wake up with a (mostly) depleted battery. Finally a worthy replacement for my ageing Nexus one.

Makaijin said:
I'll most definitely be getting one of these. The price is good, it looks good, and I really dig the wireless charging. I've many times where I'd just put my phone on my desk, forgot to connect the charger, and fall asleep just to wake up with a (mostly) depleted battery. Finally a worthy replacement for my ageing Nexus one.
Click to expand...
Click to collapse
I wouldn't be surprised if the wireless dock is not available for quite a while.

Here's to hoping they do same day delivery this time around which may explain no pre order date...
Sent from my MB886 using xda premium

Plexicle said:
Just shipped mine off! I was hoping to be able to mostly cover the N4 with what I got back from it. Turns out that I actually made money in the trade.
Very excited!! :laugh:
Click to expand...
Click to collapse
Yeah! I'm sellin my S2 on craigslist(so many scammers ) Some guy from new york just offered me $280 (I was asking $250)
---------- Post added at 05:43 PM ---------- Previous post was at 05:40 PM ----------
Plexicle said:
My trusty Atrix 4G.
It served as my go-between phone when I went from Note to S3, too. Got a clean CM10 on it, runs like a charm.
Sorry that you're stuck with a Berry, haha. :angel:
Click to expand...
Click to collapse
I might have to go back to my trusty captivate lol

bozzykid said:
I wouldn't be surprised if the wireless dock is not available for quite a while.
Click to expand...
Click to collapse
It's not too big of a concern. The wireless charging is a more of a luxury than anything. The most important thing is the option is available; the aftermarket solutions either adds thickness or look just plain ugly.
Sent from my Nexus 7 using Tapatalk 2

POLL: Did you manage to successfully order the Nexus 4 from Google Play on Nov 13th?

So I'm creating this thread to try and determine a percentage value (%) for how many people were actually able to successfully order the new Nexus 4 device on the Launch Date (Nov 13th, 2012) from the Google Play Store.
NOTE: BTW if you picked up your phone from a retail store/t-mobile/O2(UK) etc, then please do not vote, this is for Google Play Store orders only.
If you successfully ordered 1 or more Nexus 4 devices, then click YES.
If you encountered errors/out of stock/coming soon/ or any sort of processing error which resulted in you not managing to order a device. Then, click NO
Thank You

I'm in Toronto, Canada and was unable to order the Nexus 4 from Google Play, due to server errors.
I tried to order from about 11:36am to 12 noon with no success.

I was able to order mine at 8:34 pacific here in Washington state.

I'm in Germany, I managed to get one after a series of errors. I actually thought I hadn't made it also but then saw an email confirmation later.
But it's not been shipped yet.. :crying:
(00:33 UTC-8)

I was able to order one are 1:00PM EST. Was unsuccessful earlier, but kept refreshing and using Page Monitor Chrome extension. Got a 16GB N4 that is scheduled to ship before the week is over.

you should add an option in the poll
"Been through hell trying to order one, but finally got it"

tian105 said:
you should add an option in the poll
"Been through hell trying to order one, but finally got it"
Click to expand...
Click to collapse
lol I hear you, but lucky you did manage to get one. Did you get it ordered on the 13th or today?

Ordered mine at 11:45 am EST. Status says estimated shipping on november
Sent from my Transformer TF101 using xda app-developers app

UKROB86 said:
Did you get it ordered on the 13th or today?
Click to expand...
Click to collapse
They had all sold out by the end of the 13th? You couldn't have possible bought one today!

never saw the 'add to cart' button once.. stayed up all night and morning constantly refreshing, including at 8.00am when others said it went live.. uk ... there's some kind of con going on, I couldn't of tried any harder.

supercakefish said:
They had all sold out by the end of the 13th? You couldn't have possible bought one today!
Click to expand...
Click to collapse
possible returns/order cancellations?

What's wrong with using this thread? http://forum.xda-developers.com/showthread.php?t=1989161

In UK, there at 8am refreshing until i got the ready for order. Had exactly the same experience as everyone else, errors galore on the order process, tried adding the bumper, the 16gb and 8gb, ended up getting an order for the 8gb and bumper! My credit card shows the amount as pending to come out, and Google wallet says shipping 15th.
Whoop whoop! Come on Google, redeem yourselves with the order process for those who managed to get through the initial mess!
Tapatalked from my GSII

UKROB86 said:
possible returns/order cancellations?
Click to expand...
Click to collapse
Well those had dried up waaay before midnight in the UK. So he must be either American or Canadian.

supercakefish said:
Well those had dried up waaay before midnight in the UK. So he must be either American or Canadian.
Click to expand...
Click to collapse
Yes thats true I did hear that the UK had Out of Stock signs shown earlier than US/Canada.

Please search before creating a new Thread.
This already exists
http://forum.xda-developers.com/showthread.php?t=1989161
Thread closed

Media link hd sale

Sprint has them for 20 bucks right now on the website.
Just a heads up.
Sent from my HTC0P3P7 using XDA Premium 4 mobile app

Link? I've looked all over. Can't find it

http://shop.sprint.com/mysprint/shop/accessory/ao_details.jsp?accSKU=63700601&accCatId=acc9013cat

link doesn't work for me.

Worked for me. Thank you OP and linker, what a save

I had to select HTC>HTC One (not M8) and then select "Connect & Dock" to see it come up. Regularly $89.99, discount of $70 due to it being on clearance.
Hopefully its still there next week when I get paid.

tommy_riley said:
I had to select HTC>HTC One (not M8) and then select "Connect & Dock" to see it come up. Regularly $89.99, discount of $70 due to it being on clearance.
Hopefully its still there next week when I get paid.
Click to expand...
Click to collapse
This may be a stupid questions - Are we sure it would work well with the M8? Wonder why they'd give such a deep discount for a product that's ALSO compatible as an accessory with their new flagship device.
Update -
So I confirm that was a dumb questions to ask (apologies).. went and confirmed on HTC's website.
Now here's some new info though - I tried to place the order online three times and every time I got an error message that said "something went wrong"... lmao... I'n not joking... screenshot attached... So I finally picked up the phone and placed an order on phone which presented it's only challenges since the lady wasn't willing to give me a discount initially.. she said it was a web only offer.. and then I had to explain to her that my preference was to purchase it over the web except their system wouldnt let me and so finally she had to match the online offer... yay! :highfive:
It's $19.99 + $6.50 for 4 day shipping + some $2 and change in taxes...

I have one, i couldn't even get it to connect after the first time lol. Compression is also pretty noticeable compared to wired mhl.
Sent from my 831C using Tapatalk

i ordered mines this morning...and itll work man ...i got tired of my chomecast and running it thru 3rd party apps..so why not get the real thing

KT said:
This may be a stupid questions - Are we sure it would work well with the M8? Wonder why they'd give such a deep discount for a product that's ALSO compatible as an accessory with their new flagship device.
Update -
So I confirm that was a dumb questions to ask (apologies).. went and confirmed on HTC's website.
Now here's some new info though - I tried to place the order online three times and every time I got an error message that said "something went wrong"... lmao... I'n not joking... screenshot attached... So I finally picked up the phone and placed an order on phone which presented it's only challenges since the lady wasn't willing to give me a discount initially.. she said it was a web only offer.. and then I had to explain to her that my preference was to purchase it over the web except their system wouldnt let me and so finally she had to match the online offer... yay! :highfive:
It's $19.99 + $6.50 for 4 day shipping + some $2 and change in taxes...
Click to expand...
Click to collapse
I just ordered my Media Link HD and ran into the same problem as you.
Tried it four times via the website and each time "We're sorry, Something happened while processing your order. Please try again."
So I called the 'Order by phone' number, this number for me -> 1 866 866-7509
I explained that I am not a Sprint customer, but I was trying to purchase the accessory and got an error.
The gentleman went through and got all my information, but at the recap of the order he told me the shipping was $12.50.
I asked if there were other shipping options, as the website told me 6.50 for shipping. He told me this was the only option and recapped the order again. I was about to stop him, when he said "So with the accessory, the local tax, and shipping the total will be $21.67."
I was confused and thought he forget the shipping in the math, but I didn't care and just let it go through.
Well, I just got the confirmation email, I paid a total of $21.67. Somehow I got free shipping.
Checked the bank to confirm. Guess I got lucky somehow!
Thanks for the tip OP! I've been wanting one of these since I got my One X!

k4p741nkrunch said:
I just ordered my Media Link HD and ran into the same problem as you.
Tried it four times via the website and each time "We're sorry, Something happened while processing your order. Please try again."
So I called the 'Order by phone' number, this number for me -> 1 866 866-7509
I explained that I am not a Sprint customer, but I was trying to purchase the accessory and got an error.
The gentleman went through and got all my information, but at the recap of the order he told me the shipping was $12.50.
I asked if there were other shipping options, as the website told me 6.50 for shipping. He told me this was the only option and recapped the order again. I was about to stop him, when he said "So with the accessory, the local tax, and shipping the total will be $21.67."
I was confused and thought he forget the shipping in the math, but I didn't care and just let it go through.
Well, I just got the confirmation email, I paid a total of $21.67. Somehow I got free shipping.
Checked the bank to confirm. Guess I got lucky somehow!
Thanks for the tip OP! I've been wanting one of these since I got my One X!
Click to expand...
Click to collapse
happened to me also....online was charging me for shipping and when i called they said it was free.."$19.99

Is this a good device? I have a chromecast and love it, so don't really have a need for this.
Sent from my 831C using Tapatalk

mjs2011 said:
Is this a good device? I have a chromecast and love it, so don't really have a need for this.
Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
I am curious as to whether or not it's going to work this way, but for the HTC One X and the HTC One it did screen mirroring. I don't think the chromecast does that, but I could be wrong.

i sold my chromecast screw that thing!!! media link for the win....and with media link...ya dont need wifi..it can hook up to the phone over 3g 4g...

this is awesome, now i can chuck that crappy mhl cable out the window