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Alright, this forum is getting out of hand. We're all excited to receive our new toys, but the rampant speculation and bickering has got to go.
I don't care if you're a Play Store or brick and mortar establishment customer, or how butt hurt you are that you might not get your N7 first and how much Google is "dropping the ball" - post your rants here (that's certainly what the thread has turned into...). I too would like to be up to date with the release, but I do not want to wade through 5,000 posts to find them.
ITT we post updates only! No speculation on your part, just a simple link to a website (I don't care what the Google, Office Depot, or GameStop CS person told you, or how your best friend knows a guy who knows a guy and you have a totally legit tip) with a one or two sentence summary of the facts if you wish.
To sum up the last day or two:
Yes, UPS is the carrier for Play Store orders, and all deliveries are being shipped two-day
Retail stores will sell the 16 Gig model; 8 Gig exclusive to Play Store for now.
Suspected release date for the first wave was July 12th
The Play Store changed the expected shipping date from 2-3 weeks to 1-2 weeks (also see here).
N7 received 12.6 MB OTA update from 4.1 to 4.1.1. Update includes performance tweaks and installs Google Wallet, as well as search suggestions and pinch notification expansion.
The manufacturing cost is $159.25 for the 8 Gig model and $166.75 for the 16 Gig model.
N7 has a Smart Cover feature.
Office Depot and GameStop were told to hold their inventory until further notice.
N7 may infringe Nokia Patent. See here and here
See what I did there? Just the news, no speculation about it. Feel free to debate the updates in the aforementioned thread, linked once again here. If you think this thread is awesome, great. If you think I'm ruining your fun and excitement, fine. But please don't post any of those comments here. Just the news. Please.
teh Phil said:
Alright, this forum is getting out of hand. We're all excited to receive our new toys, but the rampant speculation and bickering has got to go.
I don't care if you're a Play Store or brick and mortar establishment customer, or how butt hurt you are that you might not get your N7 first and how much Google is "dropping the ball" - post your rants here (that's certainly what the thread has turned into...). I too would like to be up to date with the release, but I do not want to wade through 5,000 posts to find them.
ITT we post updates only! No speculation on your part, just a simple link to a website (I don't care what the Google, Office Depot, or GameStop CS person told you, or how your best friend knows a guy who knows a guy and you have a totally legit tip) with a one or two sentence summary of the facts if you wish.
To sum up the last day or two:
Yes, UPS is the carrier for Play Store orders, and all deliveries are being shipped two-day
Retail stores will sell the 16 Gig model; 8 Gig exclusive to Play Store for now.
Suspected release date for the first wave was July 12th
The Play Store changed the expected shipping date from 2-3 weeks to 1-2 weeks (also see here).
N7 received 12.6 MB OTA update from 4.1 to 4.1.1. Update includes performance tweaks and installs Google Wallet, as well as search suggestions and pinch notification expansion.
The manufacturing cost is $159.25 for the 8 Gig model and $166.75 for the 16 Gig model.
N7 may have Smart Cover feature.
Office Depot and GameStop were told to hold their inventory until further notice.
N7 may infringe Nokia Patent. See here and here
See what I did there? Just the news, no speculation about it. Feel free to debate the updates in the aforementioned thread, linked once again here. If you think this thread is awesome, great. If you think I'm ruining your fun and excitement, fine. But please don't post any of those comments here. Just the news. Please.
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Completely agree except one note... I think they have proved that the N7 does indeed have the ability to turn on and off the screen using a magnet. That is no longer a "may". Thanks for cleaning up the thread though!
Sent from my MB855 using xda app-developers app
Uh60m Pilot said:
Completely agree except one note... I think they have proved that the N7 does indeed have the ability to turn on and off the screen using a magnet. That is no longer a "may". Thanks for cleaning up the thread though!
Sent from my MB855 using xda app-developers app
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Thanks for the update! OP changed.
Also:
The Verge claims they picked up a Nexus 7 at Adorama in Manhattan. The store froze sales shortly after the post.
So who has theories on why this release has been limited to such a few sporadic outlets? I mean the Play Store I get since that is Google but why no other major electronics retailers? I would expect at least Best Buy and Fry's to be selling from the brick&mortar front and Buy.com, New Egg and Amazon from the online. Instead we have a few obscure online shops like B&H and some office supply stores? Game Stop seems to be the only one that kind of fits but even that isn't the first place I would think of when looking for new tablet.
Just a thought as we wait...
It's become fairly obvious to me that Google doesn't know what in the world it's doing.
grukko said:
It's become fairly obvious to me that Google doesn't know what in the world it's doing.
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Send it out to all retailers, but have retailers hold stock until launch day. Ship preorders 2 days before launch. Done.
Now the only thing that can unravel this is if some retailers don't hold their stock. That's what seems to be happening, not entirely Google's fault.
Google has no control whatsoever over the distribution since the Nexus 7 wasn't manufactured in-house (read: inside the Google premises) nor distributed by them. ASUS is the manufacturer and all Nexus 7 retail units were distributed through their own supply chain.
The Nexus Q, yes... It's a different story.
This is yet another instance where Apple make Google look like a bunch of rank amateurs. Honestly. I pre-ordered mine on June 29th from the Play Store, assuming that might amount to something!
Here's how google could have done this properly:
Announce that the launch date is a specific date. Let's say July 20th, not 2-3 weeks. Vagueness makes people speculate.
Next, Ship it out to UPS distribution centers and retailers and tell retailers to hold until the 20th. Part of the reason retailers are not following instructions is that anxious people keep bugging them and it's wasting warehouse space for an effectively undetermined amount of time, something that retailers also hate. On July 19th, give the go-ahead to UPS and retailers release on the 20th. Everybody is happy, because everything that was promised was delivered.
This shouldn't have been complicated at all. Pre-ordering with UPS and retailers isn't exactly new.
This should be in Q&A.. might get closed =P
Sent from my Nexus 7 that I don't have yet using XDA Premium HD
ACCUSED24 said:
This should be in Q&A.. might get closed =P
Sent from my Nexus 7 that I don't have yet using XDA Premium HD
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Why even make such a reply? If you have an issue, use the report button.
I do disagree with your point. His question was asked in an open discussion format. Q&A in many device forums on XDA is more meant for support based questions.
ACCUSED24 said:
This should be in Q&A.. might get closed =P
Sent from my Nexus 7 that I don't have yet using XDA Premium HD
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This is not a question I need answered but a topic to provoke discussion on Google/Asus launch strategy. Thanks for your insightful post though
I don't know what's going in but I am a little annoyed that people who purchased from Gamestop and ebuyer are getting theirs and my play store pre order is still saying 1-2 weeks
mewantnexus7 said:
Here's how google could have done this properly:
Announce that the launch date is a specific date. Let's say July 20th, not 2-3 weeks. Vagueness makes people speculate.
Next, Ship it out to UPS distribution centers and retailers and tell retailers to hold until the 20th. Part of the reason retailers are not following instructions is that anxious people keep bugging them and it's wasting warehouse space for an effectively undetermined amount of time, something that retailers also hate. On July 19th, give the go-ahead to UPS and retailers release on the 20th. Everybody is happy, because everything that was promised was delivered.
This shouldn't have been complicated at all. Pre-ordering with UPS and retailers isn't exactly new.
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I total agree that this would have made the launch smoother and easier for consumers. However, Google has many highly paid marketing and logistic professionals at their disposal. Is it just that they keep dropping the ball on Nexus launches or is this by design to artificially generate additional hype and anticipation? I'm wondering if it's some type of marketing strategy itself.
..still can't it out..
It creates buzz..
Since apparently no one can read or use the search function.
Nexus Phreak said:
Google has no control whatsoever over the distribution since the Nexus 7 wasn't manufactured in-house (read: inside the Google premises) nor distributed by them. ASUS is the manufacturer and all Nexus 7 retail units were distributed through their own supply chain.
The Nexus Q, yes... It's a different story.
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TLDR; Blame ASUS.
Maybe it just took them longer to link the devices to peoples accounts since other than storage size that is the only difference between buying it in retail and getting it from Google Play.
And I'm sure a big list of people cancelling their orders later to get over the limits of Google's horrible store didn't help because they would then have to undo the linking on those devices.
madchild1 said:
I don't know what's going in but I am a little annoyed that people who purchased from Gamestop and ebuyer are getting theirs and my play store pre order is still saying 1-2 weeks
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Yeah, quite frankly, I'm also annoyed. In fact, more than a little annoyed. Unless the Play store gives us some sort of reparation for getting screwed over like this, I'm never pre-ordering or buying from Play ever again. I think a free case is fair compensation for all of us who preordered from Play and got screwed over.
In fact, anyone have a link handy for Play's customer support/service email so I can write them a strongly worded letter? Their "Contact Us" page only has their phone number.
drpfenderson said:
Since apparently no one can read or use the search function.
TLDR; Blame ASUS.
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that's not a suffecient reason, all google had to do was have a street date implemented.
google is repeatedly terrible at hardware launches. how a multibillion dollar company is so bad at something when it's not their first time doing it is beyond me.
drpfenderson said:
Since apparently no one can read or use the search function.
TLDR; Blame ASUS.
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So what is your source that states that Google has no say what so ever in the marketing and release of the flagship product that bears there name? Please don't confuse giving your post no credibility with not being able to read.
Maybe you'd prefer the Apple model... people standing in line for a day or 2, running out on release day and no one able to activate their devices? This is Google's first outing for a branded tablet... give 'em a break. Trust me, it'll be worth the wait.
I preordered mine from GameStop and was told July 31 as the release date...extremely surprised to get it last Friday!
Sent from my Nexus 7 using xda premium
This is normal for Asus.
Heck, the Prime has been out for over 6 months, still cant find one in a retail outlet.
Hopefully it's not as bad and they start getting them out.. Wouldn't hold my breath though.
People will probably have to check nowinstock.net for months to track one down.
I think many of us (especially us Canadians who are still mostly N7-less) are pretty pissed off at how Google handled the pre-orders. I think many of you would agree that it's a reasonable expectation that pre-orders from the supplier should come before retailers are able to put theirs on the shelf. This is especially reasonable when you consider that we were charged 2-day shipping via UPS without any other alternative from Google. It has also been reported that some Canadians are getting 4-day shipping estimates even though they paid for supposed 2-day shipping.
I know that many of you will probably tell me to stop whining and just suck it up because they didn't break any promise as to the plain writing contractual agreement. But that doesn't mean that there are implicit expectations which should be met in good faith. This is especially true for a company that has a history of catering to its users and still holds the informal motto of "don't be evil".
I know that Google has always been a pretty open company and listened to feedback, and I still trust that they uphold these values. Is there anything we can do as a group of people to voice our opinions directly to them and let them know? I am sure that many of us are also developers hoping to get their first hands on the device as well. And I'm sure that Google would like to keep its developing community happy.
Addendum:
I just wanted to say why I wrote the post. This is was not meant to be a rant. If you re-read the OP, you will see that I am actually looking for a way to collectively voice to Google our discontent. That's because I believe Google to be a high-quality company that listens to its users. And I do WANT to order from Google Play again for the next device, but not before helping them improve their process by vocalizing our disappointments to them.
A rant in itself is useless, but what I am looking for is a way to let Google know where they can improve so we can enjoy a better Play store in the future.
no point of pre-ordering if we are not given any exclusivity ><
Stop whining.
Sent from my Galaxy Nexus using Tapatalk 2
Not mad at all, I am getting what I paid for.
It's funny when people say that they aren't upset that they over paid for a product that they'll get after people that didn't pre-order.
Sent from my Nexus 7
ibopm said:
I think many of us (especially us Canadians who are still mostly N7-less) are pretty pissed off at how Google handled the pre-orders. I think many of you would agree that it's a reasonable expectation that pre-orders from the supplier should come before retailers are able to put theirs on the shelf. This is especially reasonable when you consider that we were charged 2-day shipping via UPS without any other alternative from Google. It has also been reported that some Canadians are getting 4-day shipping estimates even though they paid for supposed 2-day shipping.
I know that many of you will probably tell me to stop whining and just suck it up because they didn't break any promise as to the plain writing contractual agreement. But that doesn't mean that there are implicit expectations which should be met in good faith. This is especially true for a company that has a history of catering to its users and still holds the informal motto of "don't be evil".
I know that Google has always been a pretty open company and listened to feedback, and I still trust that they uphold these values. Is there anything we can do as a group of people to voice our opinions directly to them and let them know? I am sure that many of us are also developers hoping to get their first hands on the device as well. And I'm sure that Google would like to keep its developing community happy.
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awww big baby didnt get his shiny nexus 7 before everyone else *cries*.
Wah. get over it.
Maybe you should launch Angry Birds at them?
I'm a little upset I paid for the shipping from the play store when I could have e just ordered from games top.. Not pay the shipping and get my n7 sooner. It's not that big of a deal for me but everyone will forget later today when they get their devices.
Sent from my SCH-I535 using xda app-developers app
you got/will get it a week after everyone else. how will you manage to live?
Angry is probably too strong, but i'd have hoped (as with pre-ordering anything) that you'd at least get the thing delivered on launch day. Wouldn't expect to get it early necessarily and there are clear commercial reasons why this wouldn't go down well for a product thats being sold via third parties as well as from Google directly. And if the courier is struggling to keep up then its probably Google's fault for apparently giving regional exclusivity to any single company. After all, the likes of Amazon seem to cope quite well using multiple couriers and getting large volume launches of items out on time.
And certainly the communication side of things could've been alot better done than it has been, not to mention the customer services element for those who tried unsuccessfully to can pre-orders a week or more ago.
Isn't this what that OTHER thread is for?
ikn0wagh0st said:
Stop whining.
Sent from my Galaxy Nexus using Tapatalk 2
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infamousjax said:
awww big baby didnt get his shiny nexus 7 before everyone else *cries*.
Wah. get over it.
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Can't tell if trolls or just stupid.
Did either of you even read the OP? He had an extremely valid point. We paid for required two-day shipping, supposedly in an effort to receive our products on or before the day everyone else could receive theirs. Of course this was not guaranteed by Google, but the fact that it didn't happen makes it unlikely that I'll ever preorder another Google product unless they adapt the same philosophy used elsewhere, like Amazon and Apple.
I followed the rumors since the 370T, preordered within minutes of availability, paid extra for mandatory expedited shipping, and it's finally being delivered tonight. Folks simply wandered into stores last week and picked theirs up. That's not how it should work. I'm not whining - I just believe Google should handle things differently in the future.
infamousjax said:
awww big baby didnt get his shiny nexus 7 before everyone else *cries*.
Wah. get over it.
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That's not my point as Jiggavolt has also explained. I would gladly have paid $5 or $10 shipping to get 3-week shipping rather than the 2-day shipping. But since we were required to purchase $20 (Canadian) 2-day shipping (which turned out to NOT be 2-DAY shipping AT ALL), I think it's fair to say that I feel a little cheated. Beyond that, there are implicit expectations that have not really been followed through or at least communicated. Even a simple apology to say that they were a bit slow would satisfy me.
_MetalHead_ said:
Isn't this what that OTHER thread is for?
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No, I'm seeking an avenue to communicate discontent with Google in a collective way.
ibopm said:
No, I'm seeking an avenue to communicate discontent with Google in a collective way.
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Ha! Since you stated that so eloquently, I just can't argue with it
Yeah, I could see being upset, actually. I ended up just calling all of the Gamestop stores within 15 miles (probably 6 of them) before I found one that had one in stock.
I would be angry too, but mainly about the 2 day shipping issue. However, I believe that UPS is at fault here if they cannot deliver within two days, not Google. I did not want to pay for shipping so I picked mine up at Staples on Sunday.
It's easy. Next time Google comes out with another device. DO NOT ORDER FROM THE PLAY STORE no matter what they say. You will get PLAYED again. They named it the PLAY store for a reason.
In my mind, Google has botched the entire process from start to finish.
1. Mystery specs - for the longest time, nobody could figure out if it had MHL or HDMI out, USB OTG, external storage, etc. Even media sites were conflicted on these features.
2. Saying that it will only be available on the Played store when it wasn't.
3. Shipping to retailers FIRST before fulfilling their own pre-orders hoping that retailers will hold them for an unspecified amount of time.
4. Shipping devices in no discernible order (FIFO, LIFO), etc.
5. Shipping 8GB orders first before 16GB, and then 16GB before those that also bundled a case with it.
6. 2 day shipping questionable... existing posted screenshots showing estimated time of delivery of 4+ days confirms this.
7. Canada gets brown back and US gets black back. WTF?
8. No able to cancel orders and no response from e-mails (at least for emails from Canada).
9. No specific launch date except mid-July. It's mid-July already, and some haven't even seen movement on their orders.
10. No explanation from Google over this fiasco.
The only redeeming feature was the price.
I don't know if this is Asus' fault or not, but Google is to blame. I think what Google should have done is hold shipping to retailers until they fulfilled their own Played store pre-orders first. None of this "everyone gets it at the same time" crap... WE OBVIOUSLY DIDN'T ORDER IT AT THE SAME TIME, so why go this route? If retailers don't have stock to sell, they can't sell it. However, if they do and it is taking up space, you can bet somebody is going to break the rule... esp. when there is no specific date to sell it.
The Played store is the premiere store for buying google branded devices. Google should make sure that when you order from there, you are at least guaranteed to get it the same time, if not earlier, than all other retailers at launch. Otherwise it is pointless to pay shipping when you could just walk to your local B&M and buy it right away for the same price - minus shipping. As it stands now, you would be a fool to order from the played store for the next device no matter how exclusive it will be.
The next time around, not ordering devices from the played store will be a good lesson for google.
If Steve Jobs were alive and this was an Apple product, he would have made it right by now. God rest his soul, he's probably laughing in his grave right now.
In the words of Justin Timberlake... Cry me a river.
I can't say I'm exactly thrilled over the situation. I found out Staples has them on the shelf right now. Meanwhile, I've received nothing from Google regarding my pre-order. No status update, no shipping notification, nothing. It stings a little bit to realize I'm paying more to get it later when you factor in the shipping cost... especially when I could have one within 5 minutes since Staples is just down the road...
I'm not exactly angry to go to war with Google over this, but this is definitely some serious food for thought for future purchases. I can't see myself possibly pre-ordering through Google again.
Anyone who pre-ordered with the expectation of receiving it before those who didn't pre-order, had the wrong expectations. I've been involved with many pre-orders and known of many many more. I've never seen one with that expectation.
However, you should expect to receive it on the generally available (GA) date. That's where this release broke down. Whether it's Google or Asus, it doesn't matter. The process failed.
However number 2. When I saw that pre-orders were paying for shipping and taxes, a flag went up for me. I decided to not pre-order as it would be cheaper for me to walk into a store and buy on the GA date. I saw little value in pre-ordering.
So I just got done on the phone with Google and was extra pissed this morning. I explained how I preordered the N7 and it came after I went and got one (defective) from Sam's Club. The guy was pretty sympathetic and explained that the N7 wasn't supposed to be sold in retail stores until July 22nd! Apparently one guy made a mistake that let one store (Wouldn't tell me what store) start selling the N7. Other retailers said that if _____ is selling the N7, we should too.
Pretty crazy that this whole mess was because of ONE PERSON.
He also said I was the first person that he'd talked to that has had two defective devices. He went on by saying that out of all the N7s only 1% are defective. Sounds like TOTAL BS.
Sent from my Nexus 7 using Tapatalk 2
im pretty sure he told you that just to get you off the phone...
But i know a few stores like Adorama and Ebuyer started selling the Nexus 7 around 5th or 11th.. then Google supposedly told them to go back to pre-order
Google messed up by not having enough of stock and hiring people off the street to ship these things
http://www.gottabemobile.com/2012/07/12/google-nexus-7-release-date-remains-unclear/
Launch is over, crap happens all the time, not sure why anyone would care at this point.
Maybe some people won't do preorders next time.. Don't see how that is going to hurt anyone including Google. Hot products will always have demand.
Time to move on to current topics... Not rehash the past.
Via my HTC Rezound
I fail to understand how this is a "messed up" launch when Google didn't give an official release date. Also, 8GB preorders through the Play store are being fulfilled just fine.
If anything, the retailers are the ones messing it up.
Stop whining and go do something useful.
Pretty sure the failure rate is well below the 1% (which is what this sorta consumer electronics rate is typically measured against). Google will have surely sold millions of these suckers by now, so there will naturally be plenty of threads of people that have problems, just like there are plenty of threads about any other consumer device.
Just be thankful it's nowhere close to the the 60% failure rate of the Xbox360. The worst consumer product in the history of man....
I'm sure most people blame Gamestop for selling them too soon. I know people who work there and the go-ahead came from Google. If that was the "mistake" then so be it. Holding them all back to the 22nd is just silly though. If the devices were in the store around the 6th then Google should have shipped them then so we could all have them on the 12th.
As far as the defective units, 1-3 percent is the norm and I think that's probably where the Nexus falls. I'd imagine it's closer to 3 because of the screen "washed out" issue that will go unreported by many.
So far I'm aware of
- ghosting which seems to hit only pre-release white units
- dead pixels, often forming a line
- raised screen
- other hardware faults such as speakers not being connected, headphone jack giving distorted sound etc..
Complainers are louder than the satisfied. My first unit from Staples is perfect and the second that I received yesterday from B&H is perfect too. The touch input settings are on both are a little overly sensitive but an OTA update will correct that.
earlyberd said:
I fail to understand how this is a "messed up" launch when Google didn't give an official release date. Also, 8GB preorders through the Play store are being fulfilled just fine.
If anything, the retailers are the ones messing it up.
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The retailers were given a tentative release date and told they could start shipping on the 12th, the same day the Nexus 7 arrived in their inventory.
http://www.androidauthority.com/office-depot-nexus-7-launch-july-12-100540/
Google pushed it back at the last minute and someone didn't listen.
No one jumped the gun, unless the gunshot in this scenario meant "Wait, wait, don't go!"
Nxxx said:
Pretty crazy that this whole mess was because of ONE PERSON.
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Typically phone support personnel are at the bottom of the corporate ladder and would have no inside knowledge other than their own unsubstantiated speculation.
He was just being a tool....
I work on phones as well, and I don't make up bull****. Reason being: Calls are recorded, so you have to be able to back up what you say, period.
Anyhow, The usual rule of thumb is that people with a happy experience hardly look to go out of their way on a forum to comment how nice it is.. on the other hand.. when something is working terribly, they flock to websites and forums to complain.
Seeing as only a small percentage of us are having issues, and even we're just a small amount of total buyers out there. I'd say everything has gone well enough so far.
Nobody cares. Move on.
Sent from my HTC VLE_U using Tapatalk 2
Its was justt chaos. Im sorry for the PS orderers. Gamestop allowed me to pick mine up on the 13th
Some of the Uk members who ordered from eBuyer might have got it earlier than I did
Am I the only one here thinking that it was part of google's plan to make it look like they sold a bunch of N4s in order to get the media's attention by bragging about how many they sold? Just Google: "nexus 4 sold out". You will find many websites reporting that nexus 4 are selling like hot cakes/or are sold out. I'm going to have to look at the next news paper, I bet we will see it in the headlines. This is wonderful news for Google. Great advertisement.
More over I would like to know what you guys think of this. Don't you think that such a rich company like Google would have for seen this?
Also the fact that the number of sold devices are not being reported, wouldn't that indicate that the amount of devices are actually not that much after all? (mentioning the # of sold units would discredit their bragging right? - Of course, only if it is not high)
Chances are they have a lot on stock but want to sell only a certain amount for the time being.
Now what would concern me is, if it actually is the truth that they ran out of supply. I mean, LG? There are few people who have faith in LG, their android update policy is enough to associate that company with incompetence.
Even with the nexus phone being an LG, they already managed to leave a bad impression in countries with no play store by announcing a price which could be nearly up to double the price of the nexus 4 in the play store.
What if LG is not able to keep up with demand? What is your say? What do you think is going on?
I visited a site that mentioned that Google has done this before, in order to see how high the demand is and to fulfill the needs a few days/weeks/month later. Was not following the galaxy nexus sale , anyone that experienced this here?
Hope this thread doesn't get closed, I could imagine some interesting discussion going on
no, just scumbags trying to make a profit by hogging all the stock
AznDud333 said:
no, just scumbags trying to make a profit by hogging all the stock
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I think it its engineered, why not Apple do it all the time
Naw, I mean, there really weren't any commercials over it or anything. Google has the money to spend on advertising for it, but they honestly didn't. I feel they just weren't too sure on when to do it themselves and that we were probably making more out of it than needed to be.
dahmmy said:
I think it its engineered, why not Apple do it all the time
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google's site never lags
it lagged today.
It's a big global conspiracy to ruin your day. Mission accomplished.
If this was Apple then, yes, I would believe it was intentional but honestly the server was crashing. What I saw you can't fake. It was like a DDoS attack. That server was basically brought to its knees. SERIOUSLY.
Sent from my Nexus 7
Ravynmagi said:
It's a big global conspiracy to ruin your day. Mission accomplished.
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The Illuminati. Yes! They are watching us!
@above: hmmm. I prefer Lg is incompetent
I think it may be a combination of Google's lack of concern about their customers combined with a poor working relationship with LG. I don't think Google wants publicity about this launch because they and LG won't come off looking too good. Google must have thought it was getting more units from LG because they had indicated they would sell the Nexus 4 via Playstore in the Netherlands and Belgium. Then at the last minute, they had to cancel those commitments because they didn't get enough units from LG. At the same time, non-US carriers selling the phone at a much higher price than Google got units ahead of launch time so their customers could physically have the phone today. Hence, you have a number of users posting threads here about problems with their brand new Nexus 4 phones, which they have in hand. So, LG shorted Google to send phones to vendors that sell the Nexus 4 at a higher price. I suspect the whole sales cycle of this phone may be marked by problems between Google and LG, resulting in supply shortages for the lower priced Google-sold phones. If consumers want the phone and don't want to wait for weeks at a time between LG's periodic shipment of a meager supply to Google, you may be forced to buy from other vendors at a higher price or, in the US, a contract commitment to T-Mobile. It looks like Google + LG= oil + water; they don't mix well.
mke1973 said:
I think it may be a combination of Google's lack of concern about their customers combined with a poor working relationship with LG. I don't think Google wants publicity about this launch because they and LG won't come off looking too good. Google must have thought it was getting more units from LG because they had indicated they would sell the Nexus 4 via Playstore in the Netherlands and Belgium. Then at the last minute, they had to cancel those commitments because they didn't get enough units from LG. At the same time, non-US carriers selling the phone at a much higher price than Google got units ahead of launch time so their customers could physically have the phone today. Hence, you have a number of users posting threads here about problems with their brand new Nexus 4 phones, which they have in hand. So, LG shorted Google to send phones to vendors that sell the Nexus 4 at a higher price. I suspect the whole sales cycle of this phone may be marked by problems between Google and LG, resulting in supply shortages for the lower priced Google-sold phones. If consumers want the phone and don't want to wait for weeks at a time between LG's periodic shipment of a meager supply to Google, you may be forced to buy from other vendors at a higher price or, in the US, a contract commitment to T-Mobile. It looks like Google + LG= oil + water; they don't mix well.
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.... Or maybe not. That's quite the stretch.
shadehh said:
Also the fact that the number of sold devices are not being reported, wouldn't that indicate that the amount of devices are actually not that much after all? (mentioning the # of sold units would discredit their bragging right? - Of course, only if it is not high)
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It is Google's policy not to release sales figures. So it indicates absolutely nothing. Asus released some Nexus 7 sales figures last month and apparently Google was not too happy.
This is what happens when things are under-priced. Whether mandated by law (price controls) or whether a company does it out of its own desire (Nexus 4). Selling something below its true value will lead to shortages because the demand will be too heavy. Combine that with Google probably trying to not overestimate the demand in order to not build too many, it should be no surprise that it sold out so quickly.
FallN said:
If this was Apple then, yes, I would believe it was intentional but honestly the server was crashing. What I saw you can't fake. It was like a DDoS attack. That server was basically brought to its knees. SERIOUSLY.
Sent from my Nexus 7
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very true... i had an N4 in my cart 8 times today (EIGHT freakin times) and each and every time i tried to proceed, i got that craptastic yellow banner telling me that something happened on the back end. their servers were absolutely hammered.
PincheKeith said:
This is what happens when things are under-priced. Whether mandated by law (price controls) or whether a company does it out of its own desire (Nexus 4). Selling something below its true value will lead to shortages because the demand will be too heavy. Combine that with Google probably trying to not overestimate the demand in order to not build too many, it should be no surprise that it sold out so quickly.
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I'm happy with the low price and even if I have to wait a year to get a nexus 4 I'm so happy Google set new standards. I don't find the price too cheap, they could have easily added 50 bucks more for all I care. But I'm glad they set new standards for great hardware all others phone manufacturers must now adjust
I waited all day, from 3:00 AM EST when it was SUPPOSED to launch, to 12:00 PM EST when the "second" launch time was "announced", resulting in two times in which the "Add to Cart" button popped up but didn't work after clicking through. The minute I step inside my house, I rush to my computer, and see a nice, red SOLD OUT sign.
It had to be either a) testing the waters in terms of demand for the device (highly unlikely), b) a publicity stunt in order to garner more (free) attention for the Nexus4 (as we say it, any publicity is good publicity), or c) as stated a shortage of devices as a result between miscommunication/communication breakdowns between LG and Google.
Thoroughly disappointed. I sold my phone (GNexus) in the hopes of upgrading for very little $, and now I'm stuck with no phone at all.
oceansaber said:
I waited all day, from 3:00 AM EST when it was SUPPOSED to launch, to 12:00 PM EST when the "second" launch time was "announced", resulting in two times in which the "Add to Cart" button popped up but didn't work after clicking through. The minute I step inside my house, I rush to my computer, and see a nice, red SOLD OUT sign.
It had to be either a) testing the waters in terms of demand for the device (highly unlikely), b) a publicity stunt in order to garner more (free) attention for the Nexus4 (as we say it, any publicity is good publicity), or c) as stated a shortage of devices as a result between miscommunication/communication breakdowns between LG and Google.
Thoroughly disappointed. I sold my phone (GNexus) in the hopes of upgrading for very little $, and now I'm stuck with no phone at all.
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man, i feel you. i sold my gnex and my backup (g2x) device in anticipation of the nexus 4. I'm old and tired. So, i'm just going to go to my tmobile store and pick up a note 2. I got one for my wife last week and she has been completely satisfied with it. I'll re-evaluate the state of android in a couple months, whereby I might sell the note 2 to finally get the nexus 4. we'll see.
If you believe that its all a conspiracy, put your aluminum foil hat back on and go sit in the corner.
PincheKeith said:
This is what happens when things are under-priced. Whether mandated by law (price controls) or whether a company does it out of its own desire (Nexus 4). Selling something below its true value will lead to shortages because the demand will be too heavy. Combine that with Google probably trying to not overestimate the demand in order to not build too many, it should be no surprise that it sold out so quickly.
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Finally someone who understand economics.
Put gas half price today. Guess what will happen. Even if gas stations prepared. EVERYONE will gas and you can't prepare for that. Supply is driven by how valuable it is to sell. Demand is determined by how much value you get. They released a 600$ phone at 300$. Take off your tinfoil hats and go to school.
There is no conspiracy. We are talking about about a relatively small cell phone player in LG and a device with a small profit margin. Considering that both these companies are banking on the same profit model, ie, google wants large volume sales for ads and LG wants large volume to compensate for smaller net profits per phone. With the next big phone literally always around the corner, to delay sales in any way is very bad for both companies.
shadehh said:
I don't find the price too cheap, they could have easily added 50 bucks more for all I care.
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Then it is too cheap If people are willing to pay $400 or $450, and they sell it for $350, that's too cheap. That's why demand is (and should be!) so high.
I don't think they did this intentionally, they have a great device at a great price and it sold out.