[Q] Touchpad Dead, Wont Charge/Turn On Bought New Battery Same thing. - TouchPad Q&A, Help & Troubleshooting

So my touchpad refuses to turn on / charge. Its a CM9 that had no prior problems. I do not own a touchstone nor an original touchpad charger anymore (idk where I lost it) but I have tried to charge the original battery with about 9 different chargers to no avail. I got a new battery off feebay and swapped it with no problems, but the new battery appears to be dead as well and still won't charge. I have plugged the touchpad into the computer and gotten it to pop up the "installing new hardware" thing but it always fails. Under device manager it has show "Palm" with the ! and "QHUSB_DLOAD" with the !. I tried to get Webos doctor to recognize it but it won't. Please help or I will have to buy a Nexus 7 this week as I work in an office alone as tech support and this is the slow season -.-.

This might be worth looking at http://forum.xda-developers.com/showthread.php?t=2010270
Sent from my SAMSUNG-SGH-T989 using xda premium

Related

[Q] Truly Bricked?

Hey guys, I'm asking a question for a buddy of mine,. His HP Touchpad will not turn on, we've tried charging it and making sure it wasn't something dumb. There is no way, that i know of, to revive this Touchpad. Any suggestions? Thanks.
I would try the home + power reboot. Then if that does nothing then I would put it on a different charger and see if that does anything. Then if none of that works, call HP and see if it is still under warranty, and if they would send you a replacement. And you could try hooking it up to your computer and see if anything happens. The HP touchpad is almost unbrickable.
Good luck!
Sent from my SAMSUNG-SGH-I777 using xda premium
Also try twisting the charger to make sure its tight. I know lots of people have had issues because the charger isn't snapped tightly to the plug!
I have also heard about people whos usb port is broken - if you know anyone with a touchstone, try charging it this way and probably then the tp starts.
I had the same issues (black screen, wont start) because the TP wont charge although I plugged it in correctly. The way I fixed it was waiting one day and then using a different charger to load the TP. Once plugged in it showed the charger symbol and one day later it was useable again. BTW: my HP charger was/is NOT broken.
Best
Thank you guys. My friend actually has tried all of these. He did call HP and they are going to take it back after he acted "stupid". Thanks again.

[Q] touchpad wont charge/stuck!!!

hello everybody!!!
about 2 months ago i modded my buddy's touchpad for him and everything worked fine. well he brought back the tp to me and saying its stuck and it wont work for some reason. also i am not able to charge with any usb cable it keeps saying
"to reliably charge, use the cable and power adapter that came with your device."
i just want to charge this thing up and remove classic nerd ics from it and simply make it stock web OS cause its become too laggy and glitchy for some reason and i dont know why. well to be honest i havent used it much this is feed back from my buddy.
i just need to get this back to web OS in a couple of hours cause he is a truck driver and needs it on the road. please let me know thanks
naifs_br10 said:
hello everybody!!!
about 2 months ago i modded my buddy's touchpad for him and everything worked fine. well he brought back the tp to me and saying its stuck and it wont work for some reason. also i am not able to charge with any usb cable it keeps saying
"to reliably charge, use the cable and power adapter that came with your device."
i just want to charge this thing up and remove classic nerd ics from it and simply make it stock web OS cause its become too laggy and glitchy for some reason and i dont know why. well to be honest i havent used it much this is feed back from my buddy.
i just need to get this back to web OS in a couple of hours cause he is a truck driver and needs it on the road. please let me know thanks
Click to expand...
Click to collapse
In WEBOS it will only charge with an original charger just so uou know..... in Android you can charge with most anything but anything less than 2amps and 5.5 volts is just gonna trickle charge
As far as the Android install it probably just needs an update and clean boot but if you took the time to tead you would find that WEBOS DOCTOR is used to wipe android off the Touchpad
Sent from my cm_tenderloin using Tapatalk 2
So is the battery dead or are you able to turn it on? The TouchPad needs a certain amount of poswer to charge the device. Thats why the TouchPads original charger has such a big adapter. You chould probably get a slight charge with other chargers but it will take a long time to charge.
As far as android being buggy, I would suggest the same as cdzo72 and just reinstall it. And also like he said, the webOS Doctor will get rid of android. There are also apps in preware, I believe, that remove all traces of android after you uninstall it.
cdzo72 said:
In WEBOS it will only charge with an original charger just so uou know..... in Android you can charge with most anything but anything less than 2amps and 5.5 volts is just gonna trickle charge
As far as the Android install it probably just needs an update and clean boot but if you took the time to tead you would find that WEBOS DOCTOR is used to wipe android off the Touchpad
Sent from my cm_tenderloin using Tapatalk 2
Click to expand...
Click to collapse
jsgraphicart said:
So is the battery dead or are you able to turn it on? The TouchPad needs a certain amount of poswer to charge the device. Thats why the TouchPads original charger has such a big adapter. You chould probably get a slight charge with other chargers but it will take a long time to charge.
As far as android being buggy, I would suggest the same as cdzo72 and just reinstall it. And also like he said, the webOS Doctor will get rid of android. There are also apps in preware, I believe, that remove all traces of android after you uninstall it.
Click to expand...
Click to collapse
the battery is dead and it wont turn on im trying with orignal hp touchpad charger but there is no power...what to do next ? like its completely black there is no power at all not even a battery sign of charging or anything like that
I'm having the same problem as stated. My battery completely drained. When tried pluggin in it gave me the message "plug in original charger" which I have except for the cable. On the home button I had no chargin light. After a couple of hours I tried turning it on pressing power+home and I got the red battery, then immediately the plug in symbol, then the "plug original charger" message.
Then I decided to plug it to my laptop. The home charging light finally came on stating that it was charging. It's been a couple of hours and I was able to plug it back to the original charger on the wall and the home light continues to show that it is charging. Unfortunately, I've tried to turn it on and I still get the message. I'm going to let it sit for a while to see if it's just not charging fast enough to even power up. I am running CM9. Not planning on going back to WebOS anytime soon. If I get it working, I will let you know.
Oh, if you have the original wall adapter, you can unscrew the actual plug off the adapter by turning it counter clockwise. Then screw it back on. Supposedly that will fix something with the actual wall plug. I don't know if that's what caused mine to actually work again.
If you regularly charge it with a Touchstone charging stand, take it off, and plug it in through the outlet and the cable that came with it, and be sure to try charging in WebOS instead of Android.

[Q] Touchpad will not charge (even in WebOS)

I realize there is a bug in CM9 related to charging.
I was doing this on a friend's touchpad, and it's become un-usable.
It would trickle charge in Android / WebOS when connected to computer, but the Wall charger did nothing at all (regardless if powered off / android or webos).
The wall-charger is the only power supply she wants because she is travelling for a couple months. Computer trickle charge will not do.
I ran ACMEUninstaller to get rid of android, but webOS and wall-charger still isn't doing anything.
The webos + computer is trickle charging still though.
I threw on CM7 in hopes of having that clean something, but something still isn't right.
I uninstalled CM7.
Anyone else experience this?
Right now I only have webos installed, and only the computer trickle charge works.. :/
I am going to try running web doctor in a bit, but I need 25% battery before it'll work. I thought I'd throw up a question in case someone else has a response.
Did you try another power supply? If it charges via a PC connection but not the wall charger I would say you have a bad wall charger, or bad USB cable.
Also try rotating the plug end of the charger and then rotating it back to click into place. Sometimes the charger won't work because it isn't engaged properly.
Similar problem
I think I'm having the same problem. I got my TP yesterday from the woot deal and installed the most current CM9. I noticed today trouble with the charging. I plugged it in overnight and it was at 70% this morning. It charged very slowly plugged into my pc during the day, but this evening I plugged it into the charger for several hours and it's at 48%. I just got this thing, is it possible the charger brick and/or cord is bad already?
Update: well, after trying about 15 combinations of cords and charger bricks I found my HP USB cord is the culprit. Not sure why it lasted less than a day, but oh well I'm glad to see it's charging now.
motolich said:
Update: well, after trying about 15 combinations of cords and charger bricks I found my HP USB cord is the culprit. Not sure why it lasted less than a day, but oh well I'm glad to see it's charging now.
Click to expand...
Click to collapse
The HP USB cable is not particularly good quality. .. Mine died after a couple months, many other people have had the same happen too. Though having said that, the replacement cable I got FOC from HP is still alive and well.
Sent from my GT-I9100 using xda premium

[Q] HP Touchpad Not Charging.

Hello guys,
I'm new here at the HP Touchpad Section and XDA-Dev Forums.
I am running CM7 on our HP Touchpad and my little brother has been fiddling with it(downloading many apps from the playstore using my personal account, thus forcing me to create a new google account/other shiz).
Then one time, the screen kept turning on and off without us even touching it. Our guess was it was dust on the screen which is being register as touch.
After a week or so that that was happening, the touchpad ran out of battery and was not charged right away.
The result, it won't charge anymore.
Is there anyway to open the device and shock the battery? It may be a dead battery just like what happened to my sister's iPhone.
I've also been reading some charging issues with CM7 and CM9 and tried some of their troubleshooting methods but non worked.
If I just get a little juice to boot it, I would reboot back to webOS as fast as I can and uninstall CM7.
Thanks in advance,
Raphael
SCPadgeebar said:
Hello guys,
I'm new here at the HP Touchpad Section and XDA-Dev Forums.
I am running CM7 on our HP Touchpad and my little brother has been fiddling with it(downloading many apps from the playstore using my personal account, thus forcing me to create a new google account/other shiz).
Then one time, the screen kept turning on and off without us even touching it. Our guess was it was dust on the screen which is being register as touch.
After a week or so that that was happening, the touchpad ran out of battery and was not charged right away.
The result, it won't charge anymore.
Is there anyway to open the device and shock the battery? It may be a dead battery just like what happened to my sister's iPhone.
I've also been reading some charging issues with CM7 and CM9 and tried some of their troubleshooting methods but non worked.
If I just get a little juice to boot it, I would reboot back to webOS as fast as I can and uninstall CM7.
Thanks in advance,
Raphael
Click to expand...
Click to collapse
Try leaving it on the stock charger for several hours, maybe days. If you have a touchstone, try that.
If you get it to charge (make sure it's fully charged), uninstall CM7 using acmeuninstaller, then boot into webos. If you have preware installed fine, if not install it and download 'remove android' (or something like that). Run it, then install either CM9 or cm10, using acmeinstaller3. There are several good how-to's which you can search for here or at webos nation forum.
When you have it installed, go to settings > storage and click on the 3 little squares on the upper right hand side, and click on usb computer connection. Then make sure the MTP box is checked.
Hope this helps. Good luck.
chicle_11 said:
Try leaving it on the stock charger for several hours, maybe days. If you have a touchstone, try that.
If you get it to charge (make sure it's fully charged), uninstall CM7 using acmeuninstaller, then boot into webos. If you have preware installed fine, if not install it and download 'remove android' (or something like that). Run it, then install either CM9 or cm10, using acmeinstaller3. There are several good how-to's which you can search for here or at webos nation forum.
When you have it installed, go to settings > storage and click on the 3 little squares on the upper right hand side, and click on usb computer connection. Then make sure the MTP box is checked.
Hope this helps. Good luck.
Click to expand...
Click to collapse
Thans for the reply chicle_11! Will try that on the weekends since I am very busy with school works. And thanks for the suggestion of installing CM9/CM10 but I will just stick to webOS and get an authentic Android Tablet(I'm choosing between Google Nexus 10 or Samsung Note 10.1).
I use webos at least 50% of the time. It's a shame that there aren't more apps compared to android. You don't have anything to lose by installing android. You'll have an excellent and unique dual boot tablet. CM10 is very stable now, I use it as my daily driver, I highly recommend it.
chicle_11 said:
I use webos at least 50% of the time. It's a shame that there aren't more apps compared to android. You don't have anything to lose by installing android. You'll have an excellent and unique dual boot tablet. CM10 is very stable now, I use it as my daily driver, I highly recommend it.
Click to expand...
Click to collapse
I still might reconsider flashing CM9/CM10 when I sort out the charging problems since I am just starting to save money for the Note 10.1/Nexus10.
Can you recommend a good CM10-based ROM for the HPTP or just the stock CM10 Jcsullins?
I use/recommend jcsullins' cm10.
Make sure MTP is checked (follow my first post) and that should take care of the charging problems.
Also, try to not let the battery run out of power. It could possibly brick the tablet.
It seems that I have somewhat sorted out the charging problems. I read an article last night that Samsung Chargers also work for the HPTP.
The process is fairly simple. Use the Samsung Charger first to charge a phone. After 2 hours or so, use that charger for the HPTP to charge the touchpad from a used/electrified wire. During the other process, use the HPTP Charger for the phone to power the cord up. After 10mins or so, switch both chargers. So the HPTP should be using the one that came with it by this time.
It worked for a while then the "Please use the charging cable that came blah blah blah to fully charge..." message came. I've read another article that the touchpad should be a little elevated or at least level with the cord so the cord will not fall down that is causing the message to pop up.
I've used both methods and the 2nd method is working like a charm. It shows a battery sign with a lightning bolt and the charging warning/message does not pop up. Will leave it overnight to see if it charges.
Then after, I might reinstall CM9(I've been from CM9 but downgraded to CM7 because of camera issues w/c my lil bro does not like).
So I left it overnight and it charged when I used the 2nd Method. Happy Days!
SCPadgeebar said:
During the other process, use the HPTP Charger for the phone to the cord up. After 10mins or so, switch both chargers. So the HPTP should be using the one that came with it by this time.
Click to expand...
Click to collapse
What?
*fixed*
Sorry, That was late night here in the PHL and was a bit sleepy when I was posting that.
Also have dead touchpad
I haven't been able to see any life from my touchpad after the battery completely drained. Its been 2 days since I haven't been able to use it.
I've tried charging it via the cable and adapter that came with it for a couple of hours, left my TP on the touchstone all afternoon to morning and no life either, the touchpad however is a bit warm at the back. Does that indicate its charging?
my TP is sitting on the touchstone now but I've replaced the AC adapter and currently using my HTC Sensation plug, I am running out of ideas and I'm going to presume its completely dead.........
I've tried connecting it to the pc but nothing happens, Can someone help me out, I've also tried the button combinations "Home, Home+Power and Home+Power+VolumeUp"
I tried both of the methods mentioned a couple of posts ago with no success.
I have also left it on the regular AC charger for 48+ hours and a Samsung cell phone charger for another 48+ hours and nothing.
It is sitting on the Touchstone now for 36+ hours and nothing yet.
I sent HP an email and here is what they said to try:
"We gather from your mail that your Touchpad is unresponsive and will not turn on. To be able to help you with this issue please take note of the following troubleshooting steps:
First of all leave the device on charge with charger for 48 hours after do the following:
Press and hold the power button + Center for 15 seconds. The device may take a few minutes to restart.
Please do the above with the device connected to the charger. (not charging dock nor PC).
Press and hold the power button + volume Up + Center and continue holding for 5 seconds after the Full Erase screen appears.
Also please try the above steps with another USB cable, also please try to connect the USB to the computer with the touchpad, if the computer doesn't recognize the device, the USB cable is faulty.
Please try your charger on another device to see if this charges the device. As the issue could be that the AC adaptor that is not working.
Have you tried another charger with the Touchpad? In order to verify where is the problem. Regarding to your problem ,do you know if the problem is with the charger itself or with the USB cable? Have you tried the complete charger with another Device, phone?
If the steps given do not help you with this issue, please send us a Proof of Purchase (scan of store`s receipt attached to your response) to validate your warranty or the order creation date of your device and your address.
If you need further assistance, please reply to this message and we will be happy to assist you further.
For information on keeping your webOS and Palm products up and running, please visit our website at: http://www.hpwebOS.com
Sincerely,
HP webOS SUPPORT"
None of that worked either. I just get the "Palm device" balloon on Windows XP when I hold the Power+Volume Up + Center button. It looks for drivers but never finds them.
Also try holding Home + Power button for 30 seconds instead of 15...This has been known to force some life back for some
Con500 said:
Also try holding Home + Power button for 30 seconds instead of 15...This has been known to force some life back for some
Click to expand...
Click to collapse
Nothing after trying that and leaving it on the Touchstone for 48+ hours. Time to leave it plugged up to the computer for 48+ hours and see what happens.
Nothing after 48+ with the factory USB cable connected to a desktop computer.
It would be nice to see a solution that works every time instead of a bunch of guesses.
abomb78 said:
Nothing after 48+ with the factory USB cable connected to a desktop computer.
It would be nice to see a solution that works every time instead of a bunch of guesses.
Click to expand...
Click to collapse
First my observations on three 32 GB TP's:
My discharge rate on WebOS in Airplane mode was arround -613 to -850mA. Screen on, (brightness affects this).
3. My discharge rate on CM10 in Airplane mode is about -520mA!!
4. A PC's USB port puts out 500mA's!!!
5. On the touchstone, (doesn't seem to matter if WiFi is on or off), with screen on 1/3 brightness + Battery Monito Widget = +853 to 945mA
6. On HP charger & cable, same as above = +1,377mA
What suprised me was the greater drain in WebOS.
You PC's USB port may be causing further discharge to the 2% TP's auto shut-off!
Actually none of these goofy button pressing and charging methods was right. A6 was faulty. It is fixed now.
My TouchPad is dead
abomb78 said:
Actually none of these goofy button pressing and charging methods was right. A6 was faulty. It is fixed now.
Click to expand...
Click to collapse
My TouchPad discharged overnight and now just has a black screen. None of the button pressing or charging suggestions described in these forums has worked for me. I was just running webOS 3.0.5. No version of Android was on the TouchPad.
Please tell me the trick you used to revive your dead TouchPad. Was it just a problem with your Andriod OS?
Much thanks.
bluechip64 said:
My TouchPad discharged overnight and now just has a black screen. None of the button pressing or charging suggestions described in these forums has worked for me. I was just running webOS 3.0.5. No version of Android was on the TouchPad.
Please tell me the trick you used to revive your dead TouchPad. Was it just a problem with your Andriod OS?
Much thanks.
Click to expand...
Click to collapse
http://rootzwiki.com/topic/36658-tpdebrick-v01/page__st__300

How likely will this CATCH FIRE???

Hi Guys,
I have owned an HP Touchpad for around 7 years, and totally loved it. Sadly I've not used it in about 6x months to a year solid. Now it wont turn on at all, Ive tried charging via the official wall charger, via a mobile charger, via PC USB (trickle charge) and tried all the various key combo's, nothing, totally dead. This happened once before, and took some effort to get back to life, but it did and was fine for many months after.
I asked my mate, and he said just throw it away... If I've let it drain beyond the safety level, then there is a chance it could go BANG... I've read various other threads/forums, other than here also.... and although some have attempted to revive the battery. Lots warned about doing it outside, as there is a risk it could go bang and catch fire!!!!
So, whats the verdict guy?? Have any of you had a Touchpad that is beyond booting, no display on the screen at all, no symbols and even the Home button isn't even lighting up or flashing. There is no life in it what so ever...
Dangerously, before reading more about it... I had left the Touchpad on original charger for best part of a week, about 4 or 5 days continually charging. The wall charger not even warm, yet if I use it on my Android phones, it works just fine.
I've left it on PC USB charge for over day, and still nowt....
Sounds like its dead, anyone else got lucky from this point? Would charging it any further risk of blowing, or are their surge protection in the Touchpads design to prevent this???
Are their any other Android Tablets that allow dual booting of say Linux as well as Android....?
Cheers, Lister
There has been success when TP owners have connected the TP to a low power phone charger and left it going overnight/all day. This 'gently' charges the system sneaking past any system blocks and allows the thing to charge to be able to boot. Once booted stick the proper charger on it.
Hi MikeN68,
Thanks for replying back, much appreciated... Do you have a TP too?? Has this happened to you...?
It happened to me about a year ago, but I was able to boot the thing back into life after a long charge. But all the time it wasnt booting back then, I still had a flashing light on the Home button. However this time I get no light on the button at all or any symbols on the screen.
Ive had the TP on the original charger since Sat / Sun through to like Wednesday... and nowt!!! Then I've had it on a low charger for a few hours, and on a PC USB socket for a couple of days... and tried a couple of USB cables and nowt there!!!
May give it the low volt phone charger again, and hope.... Really hoping I can make it live again, as looking for a replacement cheap Tablet that can support many roms and there really isn't anything else out there...
Thanks again...
MikeN68 said:
There has been success when TP owners have connected the TP to a low power phone charger and left it going overnight/all day. This 'gently' charges the system sneaking past any system blocks and allows the thing to charge to be able to boot. Once booted stick the proper charger on it.
Click to expand...
Click to collapse
Hmm. OK, have a look over at the webosnations forum I've included the URL but not sure if that will get deleted or not, so "revived-touchpad-my-story-full-instructions" is the title of the post in the Touchpad forum.
http://forums.webosnation.com/hp-touchpad/324000-revived-touchpad-my-story-full-instructions.html
Good luck and no, I've been fortunate enough that my TP's have behaved themselves.
Lister Of Smeg said:
Hi Guys,
I have owned an HP Touchpad for around 7 years, and totally loved it. Sadly I've not used it in about 6x months to a year solid. Now it wont turn on at all, Ive tried charging via the official wall charger, via a mobile charger, via PC USB (trickle charge) and tried all the various key combo's, nothing, totally dead. This happened once before, and took some effort to get back to life, but it did and was fine for many months after.
I asked my mate, and he said just throw it away... If I've let it drain beyond the safety level, then there is a chance it could go BANG... I've read various other threads/forums, other than here also.... and although some have attempted to revive the battery. Lots warned about doing it outside, as there is a risk it could go bang and catch fire!!!!
So, whats the verdict guy?? Have any of you had a Touchpad that is beyond booting, no display on the screen at all, no symbols and even the Home button isn't even lighting up or flashing. There is no life in it what so ever...
Dangerously, before reading more about it... I had left the Touchpad on original charger for best part of a week, about 4 or 5 days continually charging. The wall charger not even warm, yet if I use it on my Android phones, it works just fine.
I've left it on PC USB charge for over day, and still nowt....
Sounds like its dead, anyone else got lucky from this point? Would charging it any further risk of blowing, or are their surge protection in the Touchpads design to prevent this???
Are their any other Android Tablets that allow dual booting of say Linux as well as Android....?
Cheers, Lister
Click to expand...
Click to collapse
I've never heard of a TouchPad battery blowing up. However, as with any Lithium Ion battery, there is always the risk. I've read of folks leaving their TP plugged in for months before it finally started charging again. As you can see by the other posts, their are as many ideas as there are people to post them. One never knows which will be the magic trick. But unless you can get some life back into it, none of the suggested tricks will work. Good luck,
NT

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