I didn't drop it, didn't bang it against anything, nope-- it was just in my front pant pocket not being pressed on at all, covered by the official bumper case meant to protect it. Funny how it shattered perfectly around that speaker grill though, if there was a weak point in the glass that could cause a shatter, that would sure be the spot. Makes me wonder if anyone else has had a crack start in the same area, especially spontaneously?
Got a piece of tape on in it here in the picture, wanted to hold in the glass shards. I'd love to get it repaired, but I contacted Nexus and LG support and it sounds like their warranty process is a hole I don't want to dig myself into, probably would end up with a too large bill due to "physical damage" and a phone no more intact than it is now. Not to mention being out a phone for weeks, how can anyone tolerate that? Oh well, I guess I'll just have to take off my nice bumper case and cover up that now uglified back with a more full coverage TPU case.
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Update: Well I'm sure many would say I'm wrong and an impact caused it, but I'm reasonably certain I know when it happened. I work on robotic equipment and was doing a calibration procedure tonight when I heard an odd crack. At first I thought it was the machine, but the sound signature was wrong and repeating the procedure didn't cause it to reoccur. I was standing straight up not leaning on anything or having any pressure against that pocket when I heard the sound. It was only later when I was heading home I noticed the odd feel of the back of the phone and discovered the crack. I figure that crack sound must have been it. Shocked me, I've never had a phone crack before, I'm very careful how I handle them. Oh, and I don't wear skinny jeans - I'm build like a defensive lineman, so relaxed fit all the way.
Some people have suggested sending the phone to LG, but they don't have any advance replacement program, and I can't afford to go without my phone for 2 weeks just to get a repair estimate. Got my Diztronic TPU case on order, frankly this is the first phone in years I haven't used one of their cases on, my mistake for thinking the phone would be well built enough that the official case would do the job. I will have to look and see if my credit card has any extended warranty program thing though.
Update 2- So it looks like the damage might be covered under my credit card purchase assurance plan, I have to get an itemized repair estimate to complete the claim though. Hopefully a local place can give me that, like heck if I'm going to send the phone to LG for 2 weeks just for that. Frankly the cost of being without a good phone for that period is worth more to me than the cost of the repair, I'd rather just wait till the part becomes available and pay for it myself. It sounds like they also do replacements if repair isn't feasible due to parts not available, etc. Although the phone isn't currently available either, so we'll see how that goes.
On another note I spoke to one of my friends last night who works for a cell carrier that has many Nexus 4s on their network. She said that 3 employees at the location she works also had cracks on their Nexus 4's in almost the exact same spot. She didn't say they were spontaneous, but clearly it is a weak area on the back of the phone. At least one of them was using a full coverage case when it broke, apparently a TPU case. Alas as regretful the thought of covering such a nice looking back panel is, those who don't have broken backs yet may want to invest in high-impact cases, simple TPU or the bumper doesn't look to be cutting it. Since mine is already broken, TPU should be good enough I suppose, mainly just want to cover up the damage.
wot that really sucks. and yah.. the speaker and the camera are the soft spots. the really bad thing is the back has a lot to it. i dont see them as being cheap. some guy managed to get a couple from lg.
wow, amazing, that looks JUST like what I would expect from impact...
CrazyPeter said:
wow, amazing, that looks JUST like what I would expect from impact...
Click to expand...
Click to collapse
This happened to a guy who went to the movie theater a few weeks back. Same exact place on the phone.
Wow ...
If you search the forums there was one guy with the exact some thing... claimed he treated the phone very well and then for no reason all the glass smashed around the speaker like that.
http://forum.xda-developers.com/showthread.php?t=1999345&highlight=cracked+glass
OgremustCrush said:
I didn't drop it, didn't bang it against anything, nope-- it was just in my front pant pocket not being pressed on at all, covered by the official bumper case meant to protect it. Funny how it shattered perfectly around that speaker grill though, if there was a weak point in the glass that could cause a shatter, that would sure be the spot. Makes me wonder if anyone else has had a crack start in the same area, especially spontaneously?
Got a piece of tape on in it here in the picture, wanted to hold in the glass shards. I'd love to get it repaired, but I contacted Nexus and LG support and it sounds like their warranty process is a hole I don't want to dig myself into, probably would end up with a too large bill due to "physical damage" and a phone no more intact than it is now. Not to mention being out a phone for weeks, how can anyone tolerate that? Oh well, I guess I'll just have to take off my nice bumper case and cover up that now uglified back with a more full coverage TPU case.
Click to expand...
Click to collapse
Obviously impact. Nice try though. Next.
I voided my warranty.
Looks like the crack propagated from the picture's top right "corner" of the speaker opening. Assuming that it is not the result of an impact as you say, the radius of the cut out could be too tight to account for flexing of the phone.
OgremustCrush said:
I didn't drop it, didn't bang it against anything, nope-- it was just in my front pant pocket not being pressed on at all, covered by the official bumper case meant to protect it. Funny how it shattered perfectly around that speaker grill though, if there was a weak point in the glass that could cause a shatter, that would sure be the spot. Makes me wonder if anyone else has had a crack start in the same area, especially spontaneously.
Click to expand...
Click to collapse
Uh, pretty sure official bumpers aren't meant to protect that. it's meant to make the phone land on its bumper edges. Not protect the phone's back or front. Only protection for that would be having your device to never touch the surface.
Not sure people should be so quick to assume it's always the result of mistreatment. The phone has problems with the glue, the glass is thin, if it separates even marginally from the back of the phone, that's enough to open the door up for cracking your glass with ease.
happened to a friend of mine as well..not as bad as this but it is happening to a lot of people
Well I'm sure many would say I'm wrong and an impact caused it, but I'm reasonably certain I know when it happened. I work on robotic equipment and was doing a calibration procedure tonight when I heard an odd crack. At first I thought it was the machine, but the sound signature was wrong and repeating the procedure didn't cause it to reoccur. I was standing straight up not leaning on anything or having any pressure against that pocket when I heard the sound. It was only later when I was heading home I noticed the odd feel of the back of the phone and discovered the crack. I figure that crack sound must have been it. Shocked me, I've never had a phone crack before, I'm very careful how I handle them.
Man that sucks. Also recall another user that had the same shattering. Assume you ate going to give Google a call? Did the other guy get a replacement for his phone?
OgremustCrush said:
I didn't drop it, didn't bang it against anything, nope-- it was just in my front pant pocket not being pressed on at all, covered by the official bumper case meant to protect it. Funny how it shattered perfectly around that speaker grill though, if there was a weak point in the glass that could cause a shatter, that would sure be the spot. Makes me wonder if anyone else has had a crack start in the same area, especially spontaneously?
Got a piece of tape on in it here in the picture, wanted to hold in the glass shards. I'd love to get it repaired, but I contacted Nexus and LG support and it sounds like their warranty process is a hole I don't want to dig myself into, probably would end up with a too large bill due to "physical damage" and a phone no more intact than it is now. Not to mention being out a phone for weeks, how can anyone tolerate that? Oh well, I guess I'll just have to take off my nice bumper case and cover up that now uglified back with a more full coverage TPU case.
Click to expand...
Click to collapse
This guy has an OEM back covers, you can replace it if you want, shouldn't be too expensive.
zephiK said:
Uh, pretty sure official bumpers aren't meant to protect that. it's meant to make the phone land on its bumper edges. Not protect the phone's back or front. Only protection for that would be having your device to never touch the surface.
Click to expand...
Click to collapse
Well somewhat, a bumper still protects the back by distributing an impact along the edges of the phone as long as it is from a source wide enough it does not point through that perimeter. Drop a phone with a bumper 4 feet onto a flat surface vs one without, odds are the bumper will save the first phone. As I was not whacking my pocket against sharp edges, I don't see how having a bumper vs a full case would make a difference here.
This is reminding me of a time when the back window on a what was a virtually brand new Fiat Cinquecento shattered whilst parked in my drive. Fiat replaced it under warranty as these things happen from time to time. It was a hot day, and the glass ran out of room to expand (and the seal was not fitted properly), and it just shattered, I'm wondering if the glass expands at a different rate to the rest of the phone back, when it gets warm. If this is the case, then this problem will become very common.
Point of impact.
Case closed.
Too bad it happened buddy.
Maybe a jean snap put pressure on it in a specific spot? Really unfortunate :crying:
richteralan said:
Point of impact.
Case closed.
Too bad it happened buddy.
Click to expand...
Click to collapse
It that's a point of impact, it's exceedingly small, like tip of pen small.
Glass back meeeeeeeeh :silly:
Another guy wearing skinny jeans messing up his phone? j/k
I would be fairly pissed off if this happened to me, that and I'm sure 99% would just think I'm full of it.
Related
Hi guyz, sorry if i didn't post this in appropriate section. Well i had my TD2 for almost a week now and i must say, it rox! well, i was on a way to my friend's house this morning and i ran. As i ran, the front part of the cover for my TD2 was open so the phone just 'leaped' forward and landed flat on the ground. Now there are some scratches namely on the right side of the phone. The phone is really a 'diamond'. No screen scratches, no nuthing; except the right side.
Just wondering, amongst the TD2 community, anyone of you dropped your TD2 before? was it bad? ANy software defects soon after?
Thx!
Bad to hear you dropped it... If you do not have any hardware-damage, you won't have any software-defects either..
I did buy an pounch and leather case to protect my TD2 from damaging if it falls, but also from scratches that I would get in my pocket.
Mr_Q said:
Bad to hear you dropped it... If you do not have any hardware-damage, you won't have any software-defects either..
I did buy an pounch and leather case to protect my TD2 from damaging if it falls, but also from scratches that I would get in my pocket.
Click to expand...
Click to collapse
What leather case did you get? How is it?
I dropped my phone last night and was pleased to see it didn't have a scratch. Though I'm somewhat more concerned dropping this than I was dropping my (somewhat resilient) Sony Ericsson W880i.
Is there such thing as an attractive case/protection?
I've dropped mine 3 time sadly. 2 of the times were minor and no damage. The third was right in the street. It went flying face down and tumbed. only damage was a little indent on the top left on the silver part. No scratches on the screen protector and no scratches anywhere else. Just the little dimple that was made.
Software wise everything works great! HTC builds Quaility phones. I've thrown my old Elfin around and across a room before and nothing really happened to that either. i abused that phone after 1.5yrs. I still love it.
I dropped mine last night, now there is two dimples on the two right corners of the silver part, also some scratches below the answer button
remember when i was using 818pro (prophet), i dropped my phone for numerous times (even in water for once), hardware and software wise is just worked fine. After I switched to Eten X500+, the GPS module went wrong after my first drop, then many more "drops" later the communication module dead too. That's why I am back in the HTC family
HTC Touch Freak said:
I've dropped mine 3 time sadly. 2 of the times were minor and no damage. The third was right in the street. It went flying face down and tumbed. only damage was a little indent on the top left on the silver part. No scratches on the screen protector and no scratches anywhere else. Just the little dimple that was made.
Software wise everything works great! HTC builds Quaility phones. I've thrown my old Elfin around and across a room before and nothing really happened to that either. i abused that phone after 1.5yrs. I still love it.
Click to expand...
Click to collapse
wow ur hardcore, my friend... so no noticeable defects after the drop?
loadstone007 said:
What leather case did you get? How is it?
Click to expand...
Click to collapse
The leather case:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=390051726132&ssPageName=ADME:X:AAQ:US:1123
Pouch:
http://cgi.ebay.com.au/ws/eBayISAPI.dll?ViewItem&item=400048096891
The Pouch is just a simple, soft case that protects your Diamond2 from scratches and small drops.
The Leather case really feels as a quality case, which protects the phone from falling.
The cons about the leathercase is that it makes 'your phone' thicker.
Dropped mine once, about one meter down on the tiles in my hallway. No damage whatsoever
techie_junkie said:
wow ur hardcore, my friend... so no noticeable defects after the drop?
Click to expand...
Click to collapse
Sorry for the blurry pic but this was the only damage after the fall into the street. I'm 6' 1" so it had quite some fall. Especially since my hand was moving upwards when it happened.
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Dropped mines tons of times i duno which time hurt more either the first time when i was listenin to music and i went to put the fone in my pocket and it jus slipped out of my hand and landed face down on the floor after doing a 360 bout 3 times back came off, battery skated down the road but fone was fine tho jus 2 scratches where as a later time i was runnin up the stairs to work and it just flew out of my pocket and landed face first down (looked like road kill ) i did wana cry.
I wouldnt of minded if i had the fone for along time but it was about 2 weeks max n i had dropped it like 5 times where as my TD1 i only ever droped it once
HTC Touch Freak said:
I've dropped mine 3 time sadly. 2 of the times were minor and no damage. The third was right in the street. It went flying face down and tumbed. only damage was a little indent on the top left on the silver part. No scratches on the screen protector and no scratches anywhere else. Just the little dimple that was made.
Software wise everything works great! HTC builds Quaility phones. I've thrown my old Elfin around and across a room before and nothing really happened to that either. i abused that phone after 1.5yrs. I still love it.
Click to expand...
Click to collapse
exact same thing that happened to me when i dropped my phone! my dent is present on the top left hand corner of the phone, near the power switch.
Mr_Q said:
The leather case:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=390051726132&ssPageName=ADME:X:AAQ:US:1123
Pouch:
http://cgi.ebay.com.au/ws/eBayISAPI.dll?ViewItem&item=400048096891
The Pouch is just a simple, soft case that protects your Diamond2 from scratches and small drops.
The Leather case really feels as a quality case, which protects the phone from falling.
The cons about the leathercase is that it makes 'your phone' thicker.
Click to expand...
Click to collapse
Mr. Q these are interesting carying cases that you presented.
I have my TD2 for a week now and I stil did't found apropriate pouch for my precious!
I say today pouch for Diamond 1 which I like much...even forced salesman to open (tear off) the box so I can try it but it was too small.
Does anyone know is there similar pouch 4 TD2??
wow. HTC services are great man! My phone didn't respond to touches soon after the fall but then i send it to repair and they gave me a whole new set without any scratches. unbelievable!
^^ I was in a park, and tried a roller coaster like the one at the picture. Suddenly when the roller coaster was turned around 180 degrees, my Diamond2 felt out of my pocket. SHIIITT! My heart turned beat fastly, and I worried about 2 things:
1. Could the Diamond2 survive a fall of about 15 meters down, directly at asphalt?
2. What if somebody just came by and took the Diamond2, without trying to find the owner (me)...
Damn, when the trip was over, the personal of the coaster, LUCKILY had my phone. Damn, that was my first lucky point. Secondly, my beloved Diamond2 was completely intact! Not a ****ing scratch! The screen = just like before. The backcover, NO scratches at all! Damn, that was my second lucky point. D2 started up immediately when I pushed the TURN-on bottom!
I must say, this phone is amazing!
mooooooa said:
^^ I was in a park, and tried a roller coaster like the one at the picture. Suddenly when the roller coaster was turned around 180 degrees, my Diamond2 felt out of my pocket. SHIIITT! My heart turned beat fastly, and I worried about 2 things:
1. Could the Diamond2 survive a fall of about 15 meters down, directly at asphalt?
2. What if somebody just came by and took the Diamond2, without trying to find the owner (me)...
Damn, when the trip was over, the personal of the coaster, LUCKILY had my phone. Damn, that was my first lucky point. Secondly, my beloved Diamond2 was completely intact! Not a ****ing scratch! The screen = just like before. The backcover, NO scratches at all! Damn, that was my second lucky point. D2 started up immediately when I pushed the TURN-on bottom!
I must say, this phone is amazing!
Click to expand...
Click to collapse
wow, no scratch!!! thats awesome falling from 15m and nothing happen.
marusha01 said:
Mr. Q these are interesting carying cases that you presented.
I have my TD2 for a week now and I stil did't found apropriate pouch for my precious!
I say today pouch for Diamond 1 which I like much...even forced salesman to open (tear off) the box so I can try it but it was too small.
Does anyone know is there similar pouch 4 TD2??
Click to expand...
Click to collapse
Well, the leathercase of my post might be a bit similar.. Althrough you cannot collapse it.. It is really a nice case..
It comes within a nice small box with 'EASECASE' on it.. In this box there was a suede protection bag and in that bag there was the case! Really, not what I thought of an case of 18 euro (that is incl. shipping, which was free)..
guys, try this book case from pdair, if available in your place...
http://www.pdair.com/catalog/product_info.php?products_id=16549
I have been using my Blue Angel with similar PDAir case for about 5 years now, and very strong. I dropped my blue angel few times, and the leather case protection is very good..The only thing keeping me from buying diamond2 is that this kind of case is not available yet in my city (I live in surabaya, indonesia).... once its available, I would definitely buy D2...
hell man, i even bought 16gb transcend microsd class 6 already...
techie_junkie said:
Hi guyz, sorry if i didn't post this in appropriate section. Well i had my TD2 for almost a week now and i must say, it rox! well, i was on a way to my friend's house this morning and i ran. As i ran, the front part of the cover for my TD2 was open so the phone just 'leaped' forward and landed flat on the ground. Now there are some scratches namely on the right side of the phone. The phone is really a 'diamond'. No screen scratches, no nuthing; except the right side.
Just wondering, amongst the TD2 community, anyone of you dropped your TD2 before? was it bad? ANy software defects soon after?
Thx!
Click to expand...
Click to collapse
That's why mine spends most of it's time in a rubber cover from eBay...
Rob.
I dropped mine yesterday.
The front panel has a little crack and the corner is like scratched.
Now I have to buy front and back panel kit.
I am not so angry because I was going to buy the Matte battery cover anyway anytime soon..
Otherwise all hardware works fine for now.
I'm on holiday at the seaside, with my (at times utterly annoying) girlfriend, and when I get to escape for a couple hours of snorkeling around the coast I miss the opportunity to record videos, and maybe a GPS track of my swimming path, other than obviously having the possibility to make and receive calls, which can be a very useful thing while being alone in the aquatic wilderness.
Anyway, I tried the banal search for "waterproof hd2" on google, and the best I came up with is a "Dry Case" container, no more than a PVC bag with a waterproof sealing, and complimentary waterproof stereo jack and a nice vacuum pump plug to make the device stay put inside the case. Cost, 40USD for two sheets of plastic and some more components of plastic yet. Since there are apparently no waterproof tight "hard cases" (and otrageously expensive at that) like the ones they make for some portable compact cameras, I thought I might as well search for supercheap chinese alternatives on ebay, and there are several alternatives of which this one looks best (or least bad) to me. None of them have a waterproof stereo jack plug (but who's going to listen to music underwater anyway, let alone talk at the phone in the same condition), nor the vacuum pump plug, which instead is a very useful addition in my opinion (yet on the other side, the PVC sheet has more strain by being repeatedly sucked against the device surface and adapting to its borders).
I know the usual reasonable arguments like "why entrusting your multihundred euros device to a couple dollars case", but after all it was HTC itself the first to sell a phone which shipped at 630euro here in italy on the release date (sums up to ~800USD), WITHOUT any lanyard hook, and I am efficiently entrusting the freefall safety of this phone to a virtually zero cost hack with a normal lanyard and some adhesive tape under the metal cover (it saved me from at least 2 falls, both at elbow -thus deadly- height).
I am going to buy such a case anyway, since a couple of euros are not going to kill my finances, and will obviously test it with a nokia 3310 first to make sure, and then with a cheap digital camera, yet I'd like to have your opinions or experiences on this matter, before I can produce them myself, as it will take at least a month before I get my case shipped from China, and maybe a year before I can actually test it in a proper seaside vacation, since this one will be over in a week, and I won't be going elsewhere sea-ish before 2011.
Up.
The waterproof case came in today, more than 3 weeks later, but I got lucky as the standard shipping time from china to italy is 1 month.
Bottom line: TOO TIGHT!
I cannot even fit in the HD2, I pushed it as I could through the first sealing closure, but when it got to the second sealing closure it stopped, and I fear to either tear the plastic, or excercise too much strngth and have the HD2 be bulleted far away blowing to pieces.
Curious, as the description says it's 15x9cm, while even including the sealed borders, the width of the thing is 8cm.
I thought that the phone in there would have been to instable, on the contrary! Bah. Let's see in the seller will give me a refund or something, I couldn't even fit my Coolpix S52 in there.
EDIT: won by the curiosity, I pushed away, and the HD2 finally fitted inside. If it wasn't a 2 minutes long procedure each way, the tight fit would be a pro. Anyway, the transparent window thought for the camera lens is too low and partially covers the objective, so only half of the viewport is actually visible, being the other half dark. Overall, still useless, and I somewhat scratched the screen protector while forcing the way out.
Wait... How will you use your phone underwater?
Wdave said:
Wait... How will you use your phone underwater?
Click to expand...
Click to collapse
the touch screen works perfectly even with the plastic on it.
The phone underwater? Isn't it cool to track your swimming path with GPS, record videos and take pictures, and be able to make emergency calls should it be needed? And tons of other stuff, too.
I'd be surprised if you get a gps fix with even a thin layer of salt water above your telephone.
you cant get GPS signal inside water, I watched a YouTube video on a waterproof Garmin device when it was put in the water, it lost all GPS satellites
hello ,
i have a otterbox 1900 , it s full waterproof and Shockproof .
i sell it with VTT support : http://htc-touch-hd.forumactif.biz/...tt-moto-otterbox-etanche-resistant-t27426.htm
the normal price for it is 120 euros , i sell it for 60 without shipping .
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mail : [email protected]
Lindenia said:
I'd be surprised if you get a gps fix with even a thin layer of salt water above your telephone.
Click to expand...
Click to collapse
azlan96 said:
you cant get GPS signal inside water, I watched a YouTube video on a waterproof Garmin device when it was put in the water, it lost all GPS satellites
Click to expand...
Click to collapse
this changes things, as GPS was one of the main reasons to bring the phone with me while at sea. I mean, not the only one, as recording underwater videos still rocks, and GSM signal should be available underwater too (I don't do scuba, just your ordinary 4-5m occasional dives while holding my breath). Anyway, I'd be snorkeling on top on the water most of the time.
Anyway, I'll look into it more.
voileuxcool said:
hello ,
i have a otterbox 1900 , it s full waterproof and Shockproof .
i sell it with VTT support : http://htc-touch-hd.forumactif.biz/...tt-moto-otterbox-etanche-resistant-t27426.htm
the normal price for it is 120 euros , i sell it for 60 without shipping .
mail : [email protected]
Click to expand...
Click to collapse
that's an interesting price indeed, even if I wouldn't be able to quite use the phone at its best with that. I am not the extreme bike-hike kind of guy, so the phone wouldn't be really in the risk of being dropped, I just would like to be able to use GSM, GPS (ok maybe not that one in light of what it's bene said here) and especially camera while underwater. Portability is not a big issue and the bulky size of the otterbox is not the matter, but I am not too sure otterbox can work up to 10mt underwater, rather than being just "splashes or 10cm waterproof", and what's more important, the back is not transparent so I woudln't be able to record videos
Would it have been otherwise, you would have found a potential buyer
With a huge delay of about 42 days, the last one of the waterproof cases I ordered arrived, it's the last one linked from the first post, and it finally keep its promises regarding the sizes, it's indeed very large, and the transparent rear window is perfect to have the HD2 record the video; you can use the phone with a protective film and the waterproof case on it, just make sure the case plastic is well adhered on the proximity sensor or it will trigger it (I have S2U2 set to turn off display on proximity active).
I will be testing the case at home leaving it underwater for some time, and after that I will probably publish a review on my website
Interested
I, too, am pursuing a similar case primarily for canoeing. I own the Otterbox Defender case which serves its purpose very well but is not waterproof. Currently, I have to move it in and out of my larger dry bag when I want to use it. I found the otterbox 1900 for $25, but it will not allow me to shoot video without removing the case. You are not the only one out there looking for a solution. I look forward to reading your results.
Thanks for stirring up this surprisingly lazy thread, I would imagine shooting videos underwater or carelessly at the seaside would be of more interest to a lot of people
Anyway I tested the second case, and DAM, water came inside
This is my test setup:
put a piece of toilet paper inside the pouch
close the pouch seals
fill a bucket with water
station the case at the bottom of the bucket with a weight on it to keep it down
wait at least 24hrs, the more the better
take out the case and check the toilet paper for moisture
The very first case stayed succesfully underwater for 3 days and no water whatsoeger came in (but it was too small for the hd2 anyway, so doesn't matter), while I decided to test the second one in harder conditions: closed the seals without folding them in and close the velcro... water almost filled the case. I was disappointed, this shouldn't have happened as the velcro is there just for conveniency and has no sealing capabilities; so I tested again, more careful to close the seals (which are somewhat harder to fit than in the first case) and then closed the velcro... stayed under for alittle more than a day, but a few drops of water came in... contacted the seller, got a refund. I bought another identical case with the promise that they will check it before shipping, chinese sellers are the best
Solution
I look forward to hearing the solution if a suitable one is found. Good luck.
I'd love a good case for canoeing as well. let us know if you find anything, and thanks for sharing so far!
I have the second case STILL on the way, anyway I checked better the first one, and it actually works :-|
I apparently asked for a refund on a working item... anyway it IS hard to make working, as the sealing lines must be thoroughly pressed and you've got to make sure there is nothing left open especially on the extremities. A simple way to check if you closed it well is to leave it slightly bulgind with air inside, and try to squeeze it, if you cannot hear air flowing out it's fine to go. In fact, after checking no air cameout, I sent it under the bucket for another test run for 2-3 days, and no water came in.
I suppose the most delicate moment is when you take the phone OUT of the case, as the water drops still hanging around the rims may wet it.
If me and my gf last long enough for me to go at hers at the beautiful seaside of southern Italy, I should be testing it snorkeling this next summer
i use some general transparent plastic bag. it does its job very well, put the hd2 in, tie the plastic up, and ready to go!!
one thing
-the touch screen don't work underwater
-there is no signal underwater
-water is very good cooler, the batt cover get cool as soon as you use the hd2 underwater
a13x4nd3r said:
i use some general transparent plastic bag. it does its job very well, put the hd2 in, tie the plastic up, and ready to go!!
one thing
-the touch screen don't work underwater
-there is no signal underwater
-water is very good cooler, the batt cover get cool as soon as you use the hd2 underwater
Click to expand...
Click to collapse
heh's that's surely bold of you
I mean, that works as long as the plastic bag has no holes, I just would be scared of it being teared apart on the rocks or random garbage floating around when you're snorkeling.
Regarding the touch screen, I never tried it myself, yet the screen does work when inside the thik waterproof case I bought, and in several occasions I got to using the touchscreen with very wet fingers, effectively activating it with a thin layer of water under my skin, so well, if actually the touchscreen doesn't work underwater, that's going to be a huge problem as I need that mostly to shoot videos
ephestione said:
heh's that's surely bold of you
I mean, that works as long as the plastic bag has no holes, I just would be scared of it being teared apart on the rocks or random garbage floating around when you're snorkeling.
Regarding the touch screen, I never tried it myself, yet the screen does work when inside the thik waterproof case I bought, and in several occasions I got to using the touchscreen with very wet fingers, effectively activating it with a thin layer of water under my skin, so well, if actually the touchscreen doesn't work underwater, that's going to be a huge problem as I need that mostly to shoot videos
Click to expand...
Click to collapse
just be brave and optimistic, if you are to scared you can just double or triple the plastic bag, as the plastic bag is transparent.
i havent been to beach since i have my hd2, i just try it at bathub in my home, the touch screen don't work at all, so if you want to stop recording you have to pull the phone up and press the stop button
thanks alexander, your input has been dramatically useful, really.
It's so obvious that I never actually thought of it, it's the cheapest of the solutions ever, and especially for me since my mother keeps stacking tons of transparent food plastic bags wherver she finds available space
Obviously with a simple plastic bag you don't get a re-useable case, as untightening the knot everytime makes it prone to get teared, and you don't get a lanyard because I don't see how you could attach one on a plastic bag in a satisfasctory safe manner, yet it's free VS paid, and you can't beat that
A word of warning with taking stuff in "sealed" containers into water. Those little free dives you do down 5-6 feet are one of the larger changes in pressure your container will experience so testing it in 6" water in a bath is nothing like the pressure it will experience at 6'.
Secondly, most "sealed" containers are fine at static pressures but fail when they encounter dynamic pressures such as when you jump from the back of a boat or off a jetty so be careful to make entry to the water as gently as possible unless the container is rated for depths greater than 3 atmospheres, (100')...
Yes, I'm a diver...
If you go to most large discount stores (Wal-Mart in my case)...look for a vacuum food sealer.
The kit comes with different sized bags (which can also be cut down to various sizes) and a countertop vacuum sealer unit.
Place your phone in one of the bags and cut it to size leaving a good 2" of room around each side, then just vacuum seal it. The phone works perfect and the bags are meant for freezer storage...so they are pretty thick and the unit makes an air tight seal
If you want, you can even punch a hole in one (or two) of the outside corners (outside the seal of course) and attach a string (or lanyard..shoelace..whatever) so you can wear your phone around your neck.
We have a swimming pool in our back yard and I have used my phone in the pool using these. I usually always do this to my HD2 and my wifes Vibrant when we are in the back yard with a lot of people (never know when a kid is going to go under, or a drunk friend is going to try and push you in)
I got the idea when we went to SeaWorld and saw a kiosk where they were charging people $15.00 to do this to their phones.
As the poster above me says to be a diver...im not going to argue with him at all, our pool only goes to 4-1/2 feet deep. so I would probably listen to him about the depth preasure information...but if you are just hanging out on the beach or in very shallow water, its a great way to keep your phone dry and still be able to use it.
Cheers
originally made this in the original screen fix thread
http://forum.xda-developers.com/showpost.php?p=29363298&postcount=638
randroid123 said:
... I'll probably just forget about it. I'm glad that this fix is working for everyone though and I definitely think it deserves it's own thread for those that don't feel like digging through 75 pages of potential fixes
Click to expand...
Click to collapse
Making this, detailed step-by-step, for those who don't want to dig thru that thread (Hopefully I'm not violating any rules. If so, Mods please replace my original post with this one)
ok I think I've discover the cause of the lift.
Got a replacement due to screen lift and guess what the new one had a slight lift on the lower left.
I figure must be a loose screw, it's not as bad as the old one where the whole left side bulged out.
So I open it and found all the screws to be snug. So I unscrewed the lower left, thinking it's too tight and that's where I discover the cause.
It's not that the screws are too loose, it's that there isn't enough space between the frame & the glass. So the tighter you screw it in, the further you're pushing the screen out, causing the lift.
Here's the simple solution I came up with.
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You'll need the following:
Nexus 7 with back cover removed
Pill Blister Pack (Allergy pills from walmart shown)
Small screwdrivers
Scissors and/or knife
Sewing Needle (not pictured)
needle nose pliers OPTIONAL (for those with thick fingers)
First you need to make a hole in the blister for the screw to go thru.
Here I'm using a sewing machine like a drill press to create my hole.
Next, cut out a rectangle and use your small screwdriver (Bigger than the needle, but smaller than the screw)
This will make the hole bigger for the screw to fit. While blister is still on screwdriver, use your knife and run it around the excess plastic created by the screwdriver.
Remove the blister and trim the corners so that it'll fit in the round frame
Remove the screw from the frame and slide the blister in between the frame
Screw the screw back snug, DON'T OVER TORQUE IT!
Right away the screen lift is gone where the blister is installed. Repeat for each screw where the screen is lifting up.
Cut away the excess so you can put the cover back on
Don't cut it flush to the frame, leave a little so you can grab it and remove it if you need to.
OPTIONAL - use a flathead to push that little bit down to eliminate any chance of obstructing the back cover.
Snap the back cover back on and enjoy your flush screen.
depending on how much lift you have, you might have to use 2 or more to fill the gap. But beware, the more you add the thicker the frame will be and you might run into issues with the back cover not fitting snug.
Looks interesting, might give this a whirl later.
ya!
After receiving my replacement today only to find out it had the same problem I tried this and so far so good! I hope it stays! Thank you for this!
Awesome job :good:
Update: Failed. Spent Hour trying this. Keeps coming back just putting the case back on. Ill try again on Monday. Used same thickness plastic, then tried thinner, then tried IDE Floppy Cable (ASUS brand haha).
I am sending this back anyways. Here is my before: http://www.youtube.com/watch?v=2jDIgiWFPgc
_________________________________________
Tried it with 1 on top. 2 on top. 2 on bottom (Pictured below). All 4.
I'll confirm this is still working 24 hours later and feels more solid than it did when I first took It out of the box. Thank you so much! I started the RMA process and received the links to order my replacement when I read they hold another $225 from your account until they receive the original back and determine I caused no damage. You saved me a lot of time/hassle/and money being held from me for at least 1-2 weeks.
Sent from my Nexus 7 using xda premium
Yes thank you man, I tried it when you first posted it yesterday, I can vouch for the fix in this thread as i did the previous one, so happy that it is working for me and several others, it is well worth the 10-20 minutes to perform the fix.
I wish this would work on mine, but my problem is clearly related to a bad adhesive job. I'm almost tempted to re-glue it myself considering there is nothing else wrong with the thing but I'll give Google one more chance to send me a perfect one.
How about a donation link? I'd like to buy you a beer or 2 for your fix.
Wonderful job with the pictures man, they really helped. I can confirm that this works perfect for me too. I just did not but the tablet immediately feels better. No squishyness at all. With the previous fix (tightening the screws) the screen still felt squishy. Nothing now. It feels just as sturdy as the right hand side.
Sent from my Nexus 7
_MetalHead_ said:
I wish this would work on mine, but my problem is clearly related to a bad adhesive job. I'm almost tempted to re-glue it myself considering there is nothing else wrong with the thing but I'll give Google one more chance to send me a perfect one.
Click to expand...
Click to collapse
I initially thought mine may have been adhesive related.. but turns out after this fix, it really is not.
Edit: id highly suggest giving this a try, it isnt difficult, probably cannot be detected as "user modification" if you remove the makeshift washers. If you dont want to that's your call, but i think the problem is still fixable with this method.
acroanidd said:
I initially thought mine may have been adhesive related.. but turns out after this fix, it really is not.
Edit: id highly suggest giving this a try, it isnt difficult, probably cannot be detected as "user modification" if you remove the makeshift washers. If you dont want to that's your call, but i think the problem is still fixable with this method.
Click to expand...
Click to collapse
I dunno man, I can actually see underneath the glass on mine, that's how bad it is. I might give this a shot while I'm waiting for my replacement but I really don't expect it to do any good. I am happy for everybody who is finding success with this, just don't see myself being one of those lucky people.
Sent from my HTC One X using xda premium
_MetalHead_ said:
I dunno man, I can actually see underneath the glass on mine, that's how bad it is. I might give this a shot while I'm waiting for my replacement but I really don't expect it to do any good. I am happy for everybody who is finding success with this, just don't see myself being one of those lucky people.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I really would give this a shot...I'm convinced the issue is not adhesive related. My tab doesn't actually have a screen lift issue... it has been making a crunching sound that i discovered is actually just the black tape/insulation that the little black foam piece is glued to. If you remove the back cover and just fiddle with that black insulation you should hear the crunching i described. I am 90% sure that the crunching sound people are reporting is really not going to affect your devices integrity at all. Someone feel free to correct me if I'm wrong on that one.
So far so good. Let's see whether it stays that way or not. The left side feel solid now
Thanks for the fix and the photos.
Sent from my Nexus 7 using xda premium
I just opened up my buddy's N7 with him, and check this out. It looks like the N7 already has some type of circular washers in this spot. OP, and those of you who have done this - did your N7s have these circular washers as well, or was that space totally hollow? I couldn't tell from your pictures. I've attached pictures so you can see what I'm talking about. It doesn't look like there's room in here to add the blister pack washers you guys are talking about, unless I really have to struggle to shove them in. Is it possible some N7s were missing these washers?
nyijedi said:
I just opened up my buddy's N7 with him, and check this out. It looks like the N7 already has some type of circular washers in this spot. OP, and those of you who have done this - did your N7s have these circular washers as well, or was that space totally hollow? I couldn't tell from your pictures. I've attached pictures so you can see what I'm talking about. It doesn't look like there's room in here to add the blister pack washers you guys are talking about, unless I really have to struggle to shove them in. Is it possible some N7s were missing these washers?
Click to expand...
Click to collapse
No, those were there on all of them. Those do not come out as far as i can tell. The blister washer goes in between the black round part and the back plate where the screw enters. Its snug but it should be, this will allow you to snug up the screws and alleviate the pressure on the screen. People seem to forget that only adhesive would not cause glass to bend, it would just sit loose but not protrude upward without a force behind it.
I just did what op did and everything is working fine. Fantastic work!
Sent from my Nexus 7 using xda premium
You, sir, are brilliant. I just did the fix and it seems to be holding well. I'll see how it is tomorrow but the logic behind it seems solid.
Thank you for sharing!
Performed the fix, and it seems to have fixed the problem on my friend's N7. The OP is smarter than stinking Asus! Bravo.
One minor issue on the N7 I did this on is the back doesn't seem to be completely flush with the bezel now in the area with the washers, but this beats the screen lifting.
Have people allowed enough time after performing this and rechecked their screens? Everyone was saying retorquing the screws was the fix, and it initially looked like it did help, but eventually the screen came back up.
Thanks for the fix, but to be honest all this seems to be ridiculous, there should be no defect in a product you had to pay good money for. I'm hoping a fix comes soon out of the box.
So, I was excited to get this installed and I did a really good job with it. It's really clear and for the most part looks great on the phone. Sensitivity is also on point.
But I have two quips.
#1. The edges of the glass protector are sharp. I was intending to use the phone naked but because of how sharp it is I have to keep a case on to get that weird feeling of two screens gone.
#2. The edges of the glass catch so much dirt and dust because of the adhesive. If I try and clean it off it gets worse cuz the adhesive then balls up and becomes part of the dirt.
I'm really not happy with how the dirt looks. Showing off my new phone to people they asked me why it's dirty like that. And I think I did an excellent job with the install, I cleaned off everything I could after the first cure. Anyone else have these concerns?
Hey!
This is Whitestone! I am so sorry about has happened to you. By reading your post, I would just have to give a guess that UV light was not enough or the glass did not fully stick. Sometimes edges may be sharp and dirt may get in because the space in between the glass and the LCD display may have thicker adhesive layer than other installations. If you could contact us through the website you bought it from, we may be able to help you out!
For more information on Whitestone Dome Glass visit our website: https://www.whitestonedome.com/
Whitestone Dome Glass said:
Hey!
This is Whitestone! I am so sorry about has happened to you. By reading your post, I would just have to give a guess that UV light was not enough or the glass did not fully stick. Sometimes edges may be sharp and dirt may get in because the space in between the glass and the LCD display may have thicker adhesive layer than other installations. If you could contact us through the website you bought it from, we may be able to help you out!
For more information on Whitestone Dome Glass visit our website: https://www.whitestonedome.com/
Click to expand...
Click to collapse
Good to hear. I purchased my first Dome Glass directly from you via eBay. The bridge was broken in half but I tried to install it anyway. Glue went everywhere and the liquid did not fill the very top of the protector. It's been 4 days and no response to my request for a refund.... I've already purchased a new one at Amazon as they don't give me any issues with returns. Please respond via eBay. Same user name on eBay as here. As you know, this is the most expensive screen protector available for the Note 8. While it seems like a great protector, you guys should be bending over backwards when a customer has a problem when these cost 50 bucks. I'm holding out hope that you will do the right thing.
Watching this thread as I was about to purchase one of these..... Hopefully like you say... $50 should at least give you better than this in regards to customer service
I too am interested in their Customer Service. As I have said in another post and on my Amazon review, there is NO EXCUSE why there aren't two protectors in a product that costs $50 period. If they want better market penetration they need to ease some minds and remove the risk of flushing $50 down the toilet if the first attempt goes off poorly. I have already heard that from more than one person as why they won't buy one.
I followed all the directions, was very careful during the install even to the point of wearing mask and gloves so I couldn't blow dust on the screen while working. All that effort during the install was successful for a clean dust free install but I still ended up with a bubble on the left side of the display because I couldn't see it under/through the Jig that holds the phone and holds the glass in the right place to know there was a bubble there :/ Every time I look at the screen that bubble "lights up" like a neon sign saying "Hey you screwed up" and bugs me. I will absolutely NOT be spending another $50 for this again to correct that mistake.
This product could be NUMBER ONE in the US market if they added that ease of mind of a complete do-over installing the glass if a mistake is made even after drying the glue. That and an actual break warranty like ALL of their competition has. Instead they charge $40 now (was $35 a couple days ago) for the "refill kit" ??
Whitestone Dome is the best looking, best finger sensitive protector I have ever used (12 years and counting). My friends and colleagues won't touch it at that price for fear of blowing the install and being out that amount of money when the can spend 1/5th the money on something else. I can't say I disagree with them. I was very excited to receive it and try it out. I wanted this phone to look the best it could. In the end I took my time, did it right but still ended up with a mistake :/ Now it is both a source of joy in that for the most part it looks good, but also embarrassment/frustration over a simple mistake I can't fix without spending double the money. Instead of showing off my phone and telling people what I bought and them thinking that they should get one too, what happens is they know me a guy who fixes phones (even displays) and has never had an imperfect install of a screen protector until now living with a bubble due to the price. One of my friends actually said "If you couldn't do it right, what chance in hell do I have?"
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hx4700 Killer said:
I too am interested in their Customer Service. As I have said in another post and on my Amazon review, there is NO EXCUSE why there aren't two protectors in a product that costs $50 period. If they want better market penetration they need to ease some minds and remove the risk of flushing $50 down the toilet if the first attempt goes off poorly. I have already heard that from more than one person as why they won't buy one.
I followed all the directions, was very careful during the install even to the point of wearing mask and gloves so I couldn't blow dust on the screen while working. All that effort during the install was successful for a clean dust free install but I still ended up with a bubble on the left side of the display because I couldn't see it under/through the Jig that holds the phone and holds the glass in the right place to know there was a bubble there :/ Every time I look at the screen that bubble "lights up" like a neon sign saying "Hey you screwed up" and bugs me. I will absolutely NOT be spending another $50 for this again to correct that mistake.
This product could be NUMBER ONE in the US market if they added that ease of mind of a complete do-over installing the glass if a mistake is made even after drying the glue. That and an actual break warranty like ALL of their competition has. Instead they charge $40 now (was $35 a couple days ago) for the "refill kit" ??
Whitestone Dome is the best looking, best finger sensitive protector I have ever used (12 years and counting). My friends and colleagues won't touch it at that price for fear of blowing the install and being out that amount of money when the can spend 1/5th the money on something else. I can't say I disagree with them. I was very excited to receive it and try it out. I wanted this phone to look the best it could. In the end I took my time, did it right but still ended up with a mistake :/ Now it is both a source of joy in that for the most part it looks good, but also embarrassment/frustration over a simple mistake I can't fix without spending double the money. Instead of showing off my phone and telling people what I bought and them thinking that they should get one too, what happens is they know me a guy who fixes phones (even displays) and has never had an imperfect install of a screen protector until now living with a bubble due to the price. One of my friends actually said "If you couldn't do it right, what chance in hell do I have?"
Click to expand...
Click to collapse
Don't blame you mate for not wanting to spend another 5% of your phones total cost.
2 of these equate to 10% of what you roughly paid for the device...How does that even make sense ...10% for the equivalent of 2 glass protectors which probably cost less then a few dollars to the manufacturer.
Unfortunately at this time they are the only ones with this product and will continue to sell at this price point
I'll return mine if they don't step up and take care of their customers!
twistanesh said:
So, I was excited to get this installed and I did a really good job with it. It's really clear and for the most part looks great on the phone. Sensitivity is also on point.
But I have two quips.
#1. The edges of the glass protector are sharp. I was intending to use the phone naked but because of how sharp it is I have to keep a case on to get that weird feeling of two screens gone.
#2. The edges of the glass catch so much dirt and dust because of the adhesive. If I try and clean it off it gets worse cuz the adhesive then balls up and becomes part of the dirt.
I'm really not happy with how the dirt looks. Showing off my new phone to people they asked me why it's dirty like that. And I think I did an excellent job with the install, I cleaned off everything I could after the first cure. Anyone else have these concerns?
Click to expand...
Click to collapse
+1 on this! I thought it was just me . I have had 2 of them do this. The other I installed for a friend and he hasn't said anything. If you try to remove that glue and dust on the edge it just makes it worse. Then you have a weird dirty looking spot right on the edge. I can give you a perfect example. Just below the speaker at the top where your ear might hit during use the edge looks ragged and dirty. Had this thing on for 3 days.
iowamoe300 said:
+1 on this! I thought it was just me . I have had 2 of them do this. The other I installed for a friend and he hasn't said anything. If you try to remove that glue and dust on the edge it just makes it worse. Then you have a weird dirty looking spot right on the edge. I can give you a perfect example. Just below the speaker at the top where your ear might hit during use the edge looks ragged and dirty. Had this thing on for 3 days.
Click to expand...
Click to collapse
That area especially looks the worst!
Whitestone Dome Glass said:
Hey!
This is Whitestone! I am so sorry about has happened to you. By reading your post, I would just have to give a guess that UV light was not enough or the glass did not fully stick. Sometimes edges may be sharp and dirt may get in because the space in between the glass and the LCD display may have thicker adhesive layer than other installations. If you could contact us through the website you bought it from, we may be able to help you out!
For more information on Whitestone Dome Glass visit our website: https://www.whitestonedome.com/
Click to expand...
Click to collapse
Thanks for your response, I'll go ahead and direct message you guys!
hx4700 Killer said:
I too am interested in their Customer Service. As I have said in another post and on my Amazon review, there is NO EXCUSE why there aren't two protectors in a product that costs $50 period. If they want better market penetration they need to ease some minds and remove the risk of flushing $50 down the toilet if the first attempt goes off poorly. I have already heard that from more than one person as why they won't buy one.
I followed all the directions, was very careful during the install even to the point of wearing mask and gloves so I couldn't blow dust on the screen while working. All that effort during the install was successful for a clean dust free install but I still ended up with a bubble on the left side of the display because I couldn't see it under/through the Jig that holds the phone and holds the glass in the right place to know there was a bubble there :/ Every time I look at the screen that bubble "lights up" like a neon sign saying "Hey you screwed up" and bugs me. I will absolutely NOT be spending another $50 for this again to correct that mistake.
This product could be NUMBER ONE in the US market if they added that ease of mind of a complete do-over installing the glass if a mistake is made even after drying the glue. That and an actual break warranty like ALL of their competition has. Instead they charge $40 now (was $35 a couple days ago) for the "refill kit" ??
Whitestone Dome is the best looking, best finger sensitive protector I have ever used (12 years and counting). My friends and colleagues won't touch it at that price for fear of blowing the install and being out that amount of money when the can spend 1/5th the money on something else. I can't say I disagree with them. I was very excited to receive it and try it out. I wanted this phone to look the best it could. In the end I took my time, did it right but still ended up with a mistake :/ Now it is both a source of joy in that for the most part it looks good, but also embarrassment/frustration over a simple mistake I can't fix without spending double the money. Instead of showing off my phone and telling people what I bought and them thinking that they should get one too, what happens is they know me a guy who fixes phones (even displays) and has never had an imperfect install of a screen protector until now living with a bubble due to the price. One of my friends actually said "If you couldn't do it right, what chance in hell do I have?"
View attachment 4278272
Click to expand...
Click to collapse
Wow sounds like you went through a lot there. Hopefully they get this resolved for you
twistanesh said:
That area especially looks the worst!
Click to expand...
Click to collapse
I did send them an email with pictures and my receipt. I bought 3 whitestones from mobilefun.com and they don't even have any in stock anymore. Mobilefun also put a note in the package that basically says no warranty replacements. Let us know if you hear back from whitestone and I will do the same.
I'm sad to say that Whitestone's QC isn't the best either, which was surprising to me given the rather high price of admission...
I'm in the process of returning one of the dome protectors through Amazon - the glass itself had an imperfection which showed up like a dust bubble between the tempered glass and the plastic initial protector - it was visible as soon as I took the tempered glass out of the package to start the process.
I thought it was dust to begin with, but no amount of alcohol wipes or dust removal stickers worked, and as soon as the plastic protector was put back, the "dust bubble" re-appeared.
I didn't try to install the protector properly as I wasn't happy paying £40 for a protector with a defect.
Not entirely sure I want to roll the dice again, especially given the fact that the edges are sharp - I was expecting a sort of "2.5D glass" beveled edges to be honest - are these available on curved edge tempered glass protectors? If so I might go down the DIY loca route rather than get another Whitestone.
Amazon sellers are required to maintain a certain product defect / return rate, FBA or not.
Buy only from Amazon and return it if you didn't get a working product. First comes the performance "review" (month ban) then a permanent termination. Hit them where it hurts. They'll either have to step up their customer service and provide replacement kits for free or lose product exposure on the largest e-commerce site.
Though to be honest they'll probably buy/setup another account under the guise of a distributor at that point.
Well, I decided that if I was going to return it, I might as well give it a try and see how it goes on, and the "tiny dust bubble", which appeared to be a very slight imperfection in the glass (I couldn't feel it, but you could see reflections in the glass being distorted) has "blossomed" into a nasty looking pinkish-purple mark, visible on both black and white backgrounds.
And half an hour later two air bubbles have developed next to the pink mark as well. They seem to be forming into a sort of halo shape around the defect. e: the bubble is now a full ring with 1-2mm separation between the bubble and the defect e: #2 Ok, now it's a 1cm wide "spider bubble". Weird.
I'm absolutely positive that it isn't a piece of dirt/dust under there - it was perfectly clean before I put the protector on, the pinkish-purple mark only appeared when the glue was applied. The mark also "floats" ever so slightly above the air bubbles, as it it part of the glass protector.
I'm going to try and contact Whitestone directly and request a replacement glass only, if at all possible. I'd prefer to keep the phone protected for now, even if that means a hideous mark right in the middle of my screen.
The applicator works great though, really simple and effective - and damn satisfying to watch, too!
https://i.imgur.com/o6Rhghq.jpg
https://i.imgur.com/aJR2VTa.jpg
https://i.imgur.com/thzxlAl.jpg
https://i.imgur.com/mNlqbrx.jpg
https://i.imgur.com/clMmNM8.jpg
*the pics are massive, hence links rather than dropping them into the post
After reading this I've decided against purchasing this specific screen protector. I bought three different types on Amazon, on my second one and am completely satisfied. It looks as good or better than pics in this thread and all three were cheaper than one Whitestone Dome.
Currently I'm using this one...
Galaxy Note 8 Screen Protector, Klearlook [S-Pen Compatible][Case Friendly Tempered Glass][Free Alignment Tool] + 1 Piece Back Carbon Fiber Skin for S https://www.amazon.com/dp/B074SDR9MQ/ref=cm_sw_r_cp_apap_OylkKxgZC6Eu7
I installed mine last night w/ my new Note 8. I used my countertops which I know are level and spent SO much time making sure there was no lint, etc. Bought through Amazon. Had a couple 10 dollar protectors in case this didn't do the trick. I followed instructions to the T, and even did more UV light afterwards for good measure. I'll be happy to report that mine turned out better than expected. Really happy with it. Is it worth 40+ bucks? Not sure but if customer service helps you out and ships you a new one I'm sure it will be. I can't count the number of 10 dollar 'glass' and other screen protectors I've purchased over the years. If this is the only one I have on my Note 8, it will also be worth it. Side note: Using Spigen tough armor and it lines up almost perfect....no room for error at all.
Just installed mine a few hours ago and the glue itself had some type of dust particle in it. Luckily I improvised and used a canned air compressor straw to pick it out while also making sure no dust from my environment made it on the glass. After about 30 mins of cleaning and removing that odd dust particle, I finally let the glass down and the adhesive take hold. I waited about 5 minutes, used the lamp and noticed the edges weren't completely covered by adhesive. Nevertheless, I did the lamp step then thought I was finished. Wrong... I never took my phone out of the frame... Long story short I glued my phone to the inside of the frame. After breaking the frame apart and plastic shards flying everywhere I had my phone out with adhesive on the back. 10 mins later all glue wiped away from the back and sides of the phone and I'm finished. Here's photos of the corners not being completely covered on the glass
gwar11d2 said:
I installed mine last night w/ my new Note 8. I used my countertops which I know are level and spent SO much time making sure there was no lint, etc. Bought through Amazon. Had a couple 10 dollar protectors in case this didn't do the trick. I followed instructions to the T, and even did more UV light afterwards for good measure. I'll be happy to report that mine turned out better than expected. Really happy with it. Is it worth 40+ bucks? Not sure but if customer service helps you out and ships you a new one I'm sure it will be. I can't count the number of 10 dollar 'glass' and other screen protectors I've purchased over the years. If this is the only one I have on my Note 8, it will also be worth it. Side note: Using Spigen tough armor and it lines up almost perfect....no room for error at all.
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Click to collapse
Glad you got a good looking install! Most of the ones I have seen/read have at least one issue :/ even the reviewers for cases that fit of the dome itself all had at least bubbles if not more issues :/
hx4700 Killer said:
Glad you got a good looking install! Most of the ones I have seen/read have at least one issue :/ even the reviewers for cases that fit of the dome itself all had at least bubbles if not more issues :/
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Click to collapse
Yah, mine came from Whitestone Direct via Amazon. Maybe that helped? I can see where these can be very prone to error though. Even the tinest of tiny dust particle or if your table isn't level is going to throw off the installation.
The oleophobic coating on the screen of my S9 seems to be incomplete and uneven. I put my palm all over the screen and you can see the distinct boundary where the coating is missing. Is anyone else having this problem?
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It does seem like a manufacturing defect. I would get it changed right away.
I returned mine after a couple of days, the warranty covered it so I'm waiting for a new batch of s9+ to arrive so I can get a new one...
Exchanged
I returned it to the T-Mo store tonight and they gave me a new one and a shipping label to send back my defective one. The Samsung rep just happened to be in the store at the time and at first he said he'd seen all the weird defects, then when I showed him mine he admitted that was a new one to him, lol.
miodrag.cutura said:
I returned mine after a couple of days, the warranty covered it so I'm waiting for a new batch of s9+ to arrive so I can get a new one...
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Click to collapse
Did yours have a bad/incomplete coating too?
hot_soup said:
Did yours have a bad/incomplete coating too?
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Ooooohhhh it so did... Sadly, I did not make a photo, but it was terrible. Two thick straight lines stretching from the middle of the left bezel all the way down to the middle of the bottom bezel. Not even the front desk of the service point knew what the oleophobic coating was (don't ask), luckily i had some connections so, they acted on it really fast. A funny thing happened after the replacement was approved. No store had it, so I had to wait another week for a new batch of s9+
hot_soup said:
Did yours have a bad/incomplete coating too?
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Just wanted to give a heads up, I am returning my second S9+ unit, oleophobic issues are even worse on this one!
Check out the video, i posted it on yt. It is in my profile as my personal url, too
https://youtu.be/qtDf53wcgmc
miodrag.cutura said:
Just wanted to give a heads up, I am returning my second S9+ unit, oleophobic issues are even worse on this one!
Check out the video, i posted it on yt. It is in my profile as my personal url, too
https://youtu.be/qtDf53wcgmc
Click to expand...
Click to collapse
Noticed this too, and just wondering if you ever got one that never got this problem? As you say/imply in your YouTube comment, it's actually not obvious at all in real-world use - the coating seems to only be affected on the sides and not the actual screen. However, I'm wondering whether the coating will continue "peeling" into the actual screen over time?
Those who got the units with this issue, where was your phone made?
The quick way to do is to download this app from play store. All the info will be on first page itself.
App Link : https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo&hl=en
I have seen this happen on other phones, couple of moto phones, one xiaomi phone. Never on Samsung. But because it has happened to me in past, I always check it on every new phone as one of the items on checklist. That is unacceptable defect. I wonder if this is coming from one specific factory or totally random issue. Thankfully, my unit is perfect.
hot_soup said:
The oleophobic coating on the screen of my S9 seems to be incomplete and uneven. I put my palm all over the screen and you can see the distinct boundary where the coating is missing. Is anyone else having this problem?
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Click to collapse
Washed it with soap or had it in water with chlorine? Like a pool, if so... that's getting rid of your coating.
Funkym0nkey said:
Those who got the units with this issue, where was your phone made?
The quick way to do is to download this app from play store. All the info will be on first page itself.
App Link : https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo&hl=en
I have seen this happen on other phones, couple of moto phones, one xiaomi phone. Never on Samsung. But because it has happened to me in past, I always check it on every new phone as one of the items on checklist. That is unacceptable defect. I wonder if this is coming from one specific factory or totally random issue. Thankfully, my unit is perfect.
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Click to collapse
For me, I'm pretty sure it wasn't there when it was brand new, but who knows. It's actually really hard to see in most lighting conditions, and even then, it's only noticeable if you're actively looking for it. And even if it's present, for it to show up more obviously, you really need to rub some oil/water/fingerprint on those specific areas for it to show up more clearly. I'm sure most people have this to some extent, but >90% of people wouldn't notice it.
My phone doesn't have it, tried to return it but they said "Samsung Galaxy S9 isn't supposed to have it". Have I been tricked???
ssj100 said:
For me, I'm pretty sure it wasn't there when it was brand new, but who knows. It's actually really hard to see in most lighting conditions, and even then, it's only noticeable if you're actively looking for it. And even if it's present, for it to show up more obviously, you really need to rub some oil/water/fingerprint on those specific areas for it to show up more clearly. I'm sure most people have this to some extent, but >90% of people wouldn't notice it.
Click to expand...
Click to collapse
You will only notice it when you get some skin oil or fingerprints on the screen.
I have had this happen on my 2 previous phones. Moto X and Mi 4i. Here is the picture i quickly found in my google photos.
As you can see, the oleophobic coating is missing from the middle part of the screen. This is a defect. It probably happened because some sheet of plastic flew and got stuck on the top glass in factory when the screen underwent the oleophobic coating process or some chemical spilled on the screen in factory and this went unnoticed during QC as it will be hard to detect this without actually touching screen with bare hands. (WIth some skin oil )
At the end of the day, this is unacceptable defect if you have it. The oleophobic coating is sensitive to heat and chlorinated water, but chlorinated water will take long time and multiple exposures to it to cause this damage. It wont happen with single dip in chlorinated water.
My suggestion is to get your phones replaced or at least screen replaced under warranty if you are out of return period.
Funkym0nkey said:
You will only notice it when you get some skin oil or fingerprints on the screen.
I have had this happen on my 2 previous phones. Moto X and Mi 4i. Here is the picture i quickly found in my google photos.
As you can see, the oleophobic coating is missing from the middle part of the screen. This is a defect. It probably happened because some sheet of plastic flew and got stuck on the top glass in factory when the screen underwent the oleophobic coating process or some chemical spilled on the screen in factory and this went unnoticed during QC as it will be hard to detect this without actually touching screen with bare hands. (WIth some skin oil )
At the end of the day, this is unacceptable defect if you have it. The oleophobic coating is sensitive to heat and chlorinated water, but chlorinated water will take long time and multiple exposures to it to cause this damage. It wont happen with single dip in chlorinated water.
My suggestion is to get your phones replaced or at least screen replaced under warranty if you are out of return period.
Click to expand...
Click to collapse
The original poster (I think) and I only notice this on the sides of the phone (where it curves), and not on the actual part of the screen where pixels light up. I've seen one person replace his S9 several times (and even got the store manager I think to open like 5-6 phones at a store) and all of them had it to some extent. Because it's only at the sides, a lot of cases would actually (mostly) cover this up, so again, it explains why most people wouldn't notice it.
ssj100 said:
Noticed this too, and just wondering if you ever got one that never got this problem? As you say/imply in your YouTube comment, it's actually not obvious at all in real-world use - the coating seems to only be affected on the sides and not the actual screen. However, I'm wondering whether the coating will continue "peeling" into the actual screen over time?
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Click to collapse
The third one is ok for now. But hey, now I hate Samsung anyway, so this pretty much no longer matters. I am waiting for smudges to keep sticking and will return this one at some point, I'd say... Btw, this one was made in Vietnam.
miodrag.cutura said:
The third one is ok for now. But hey, now I hate Samsung anyway, so this pretty much no longer matters. I am waiting for smudges to keep sticking and will return this one at some point, I'd say... Btw, this one was made in Vietnam.
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Thanks for the feedback. I think we're some of the unlucky ones, otherwise we'd hear more about this oleophobic issue - not many posts on it? I'm not getting mine exchanged, as this is purely cosmetic (and rather minor), and I'd probably run the risk of coming across another "defect", if not the same one. The rest of the phone is functioning very well for me. And that's the keyword - it's actually "functioning" well, which is all that really matters when push comes to shove.
How do you mean you're "waiting for smudges to keep sticking"?
ssj100 said:
Thanks for the feedback. I think we're some of the unlucky ones, otherwise we'd hear more about this oleophobic issue - not many posts on it? I'm not getting mine exchanged, as this is purely cosmetic (and rather minor), and I'd probably run the risk of coming across another "defect", if not the same one. The rest of the phone is functioning very well for me. And that's the keyword - it's actually "functioning" well, which is all that really matters when push comes to shove.
How do you mean you're "waiting for smudges to keep sticking"?
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Definitely should've written 'waiting for the smudges to stick' Because that's basically what happens when the oleophobic coating is messed up. They stick really hard to the glass and it is much more difficult to clean it up.
So if your screen shows residue from normal use, it would qualify for a warranty exchange? That seems a bit unrealistic when many other factors come into play. Use of skin lotion, body sweat are couple first thought of. My whole screen shows signs of use, and has since day one. It's never been exposed to chlorine or any other chemical.
Hi guys, try this out for checking. Tried mine and noticed I still have an even coating. My device is made from Vietnam.
I never thought I'd say this, but I'm almost glad my phone was made in China.