Is anyone else experiencing issues installing apps from the Amazon app store? My wife and I both picked up 16 GB Nook Tablets for Christmas last year and loved them. These were our first foray out of the eink ereader realm and we were immediately hooked. Skip ahead a year and I think I'm going to pick up the new Nook HD+ and she has already picked up a new Kindle Fire HD 8.9".
She likes everything about her new toy with the exception of what a pain it is to install apps from the Amazon app store. She can connect to the store and search through the apps with no problems. It's just when she goes to install an app that everything bogs down and the little circular, rotating, "I'm working" icon appears and then it just hangs there. Forever. Eventually an error pops up and she'll have to try again. She'll have to try this two or three times, often with a reboot or two thrown in for good measure, for every single app she wants to install.
It doesn't appear to be a connection issue. She can browse the Internet just fine, and quickly. She's tried from home, from our local public library, from a local McDonald's and from a local Starbuck's. She's had the same results everywhere she's tried.
We're hopeful it's just a bad Kindle Fire and exchanging it for another will fix the problem. I'm curious if anyone else has experienced an issue like this or if it is something common to the Kindle Fire.
Any information or assistance would be most appreciated. Thanks in advance.
- Byron
I spoke with my wife again. I was mistaken on what exactly the issue was. I thought the issue was installing apps. The issue is actually with loading the app store. Take my original problem and replace it with "the app store won't load" and you pretty much have the problem.
- Byron
Market Defect
bfollowell said:
Is anyone else experiencing issues installing apps from the Amazon app store? My wife and I both picked up 16 GB Nook Tablets for Christmas last year and loved them. These were our first foray out of the eink ereader realm and we were immediately hooked. Skip ahead a year and I think I'm going to pick up the new Nook HD+ and she has already picked up a new Kindle Fire HD 8.9".
She likes everything about her new toy with the exception of what a pain it is to install apps from the Amazon app store. She can connect to the store and search through the apps with no problems. It's just when she goes to install an app that everything bogs down and the little circular, rotating, "I'm working" icon appears and then it just hangs there. Forever. Eventually an error pops up and she'll have to try again. She'll have to try this two or three times, often with a reboot or two thrown in for good measure, for every single app she wants to install.
It doesn't appear to be a connection issue. She can browse the Internet just fine, and quickly. She's tried from home, from our local public library, from a local McDonald's and from a local Starbuck's. She's had the same results everywhere she's tried.
We're hopeful it's just a bad Kindle Fire and exchanging it for another will fix the problem. I'm curious if anyone else has experienced an issue like this or if it is something common to the Kindle Fire.
Any information or assistance would be most appreciated. Thanks in advance.
- Byron
Click to expand...
Click to collapse
I suspect there is a problem with the MarketIntentProxy.apk or ApplicationsProvider.apk service which is located in /system/app/
Have you tried to clear the Cache and Data in the Appstore? Pull down the upper bar, choose More, then select Applications, then Installed Applications. Scroll down until you see Appstore. Select Appstore and Clear Data. Restart the Kindle and try again. Anything?
Do you also have Google play store on the kindle. I found that play store updating the kindle app native to the fire will make the store portion of it not work. Reinstalling from Amazon and disabling auto updates on play store solved that for me. It's not exactly the same idea but that might be your problem.
Sent from my KFTT using xda premium
Amazon App Store Error
Did any of this help? What was the exact error your wife was seeing?
Did you try a system Restore?
Or did you decide to have it replaced?
Related
I have seen others ask this same question, but have yet to see a fix. I have bought books through computer on Kindle. When I open Kindle on the NC I can see the archived books. It lets me click on them and download them to NC. They are then in my Kindle "home" to open. I have had 2 books that actually open and let me read. The others give me an error stating "Invalid book. Please remove from device and reload" or something to that effect. I do so, and then get same error message. HELP!
No problems here.
Try clearing your data for the kindle app.
Sent from my LogicPD Zoom2
Try uninstalling then reinstalling kindle. I just bought a book and its working fine.
One thing I had to do tho, was to actually go into my acct at amazon and get it sent to the right device. I have kindle on my phone, too and i had to designate my nook as the sync recipient (listed as android 2).
I'm having a similar problem. Reinstalling and wiping the app's data doesn't seem to do anything.....
Something weird is going on and has been going on ever since I installed the Amazon App Store on my Cappy running the latest Serendipity rom. I've downloaded WeatherBug Elite and Shaazam when they were both the free paid app of the day through the Amazon App Store. They run just fine... until I reboot my phone. After every reboot, when I go to open either of those two apps I get a force close popup saying that there has been an unknown error with the Amazon App Store and that I need to reinstall the app (that I was trying to open). So I uninstall, go back into the Amazon App store and re-download/reinstall and they work fine again until the next time I reboot or power cycle my phone. The apps load up and run for a few seconds before I get that popup. So far I've only noticed this with those two apps, the other ones I've downloaded through Amazon have been working fine.
I contacted Amazon App Store support via email, but they were not very helpful, they told me I should call them to "discuss the issue further". I don't like calling, that's why I emailed them in the first place!
Anyone else having this issue? Could it be caused by the hosts file? Thanks in advance for any help!
I also have this issue with both WeatherBug Elite and Shazam Encore. I actually uninstalled Shazam (at the time I noticed it) because I installed SoundHound Infinity.
However, I just manually rebooted my phone and, yes, my WeatherBug Elite came back with the error (after re-installing and setting it up).
I tested my other Amazon apps (Airport Mania: First Flight, Angry Birds Rio, Angry Birds Seasons, Diner Dash 2, Doodle Jump, Flight Control, Fruit Ninja, SoundHound Infinity, and Talking Tom Cat) and it's only the WeatherBug Elite and Shazam Encore.
I'm running a Droid X with Liberty 1.5 ROM.
The same here... any solution..??
Same problem...
Any news or ideas?
I've been afraid to reboot my phone because of this issue. I guess it's not that big of a deal to uninstall and reinstall two apps, but it's just so annoying. I'm going to download Ad-Free from Google Market later and revert my hosts file and reboot my phone, I'm not sure if that has anything to do with it but I'll let you guys know if it works.
Reverting the hosts file does nothing. I have to reinstall Weatherbug Elite and Shazam again for the 5th time! Ugh.
This is the reply I received from Amazon customer service:
I’m sorry to hear that you are experiencing problems with the Amazon Appstore for Android.
Based on what you described, I think it would be best to investigate this issue further. I haven't heard of this happening before, and we'd like to get more information from you so we can come up with a fix.
You can reach us by phone directly and toll free from many countries by clicking the Contact Us option on our Help pages at:
http://www.amazon.com/amazonappstore
Contacting us through the website allows you to verify security before a call is placed and ensures we have your account information ready when we call you. If your country isn’t listed or you’re unable to take advantage of the Contact Us feature, you can call us directly at 1-866-749-7771. Support for the Amazon Appstore is available between the hours of 6 a.m. and 10 p.m. PST, 7 days a week.
Click to expand...
Click to collapse
If everyone that is having the same problem is willing to take a little bit of time to tell Amazon that this isn't an isolated issue, they might look into further and offer us a solution. Here is the email: [email protected]
I am having the same issue. I did not realize that it was the reboot that was triggering it until I read this thread. Same two apps, Weatherbug and Shazam. The only thing that fixes it is to uninstall and reinstall.
I am running Serendipity 6.3 also.
I have the same issue with those apps running on Cog4.3
+1
Same here!!
same problem here in continuum 4
I found a fix, seems to be working
1. Delete Amazon App store from device (under Settings->Applications, "Clear Data" and "Uninstall")
2. Delete (deregister) all occurrences of device in question from Amazon profile (Your Account > Your Apps and Devices)
3. "Send Amazon App store to a new device" (since mine is a tablet, I sent it to my email)
4. Install Amazon App Store from this new delivery
5. Run App store and log in
Apps should work at that point.
(Note: some of those steps may be unnecessary overkill, but hey, it worked...)
Source http://www.amazon.com/Angry-Birds-l...Z8NXOSQLX3UV/1?_encoding=UTF8&asin=B004SBS8LA
agarp said:
same problem here in continuum 4
I found a fix, seems to be working
1. Delete Amazon App store from device (under Settings->Applications, "Clear Data" and "Uninstall")
2. Delete (deregister) all occurrences of device in question from Amazon profile (Your Account > Your Apps and Devices)
3. "Send Amazon App store to a new device" (since mine is a tablet, I sent it to my email)
4. Install Amazon App Store from this new delivery
5. Run App store and log in
Apps should work at that point.
(Note: some of those steps may be unnecessary overkill, but hey, it worked...)
Source http://www.amazon.com/Angry-Birds-l...Z8NXOSQLX3UV/1?_encoding=UTF8&asin=B004SBS8LA
Click to expand...
Click to collapse
Unfortunately, Shazam and Weatherbug Elite still crash on my device.
Red_81 said:
Unfortunately, Shazam and Weatherbug Elite still crash on my device.
Click to expand...
Click to collapse
do you guys have any start up managers? It seems that the issue all revolve around the amazon market place. Weather bug has always caused issues with every rom I have ever used so I just dont use it any more. I have no prob with Shazam
Nope. I use stock cog4.3 running overstock kernel. That is it. Nothing special here.
Sent from my SAMSUNG-SGH-I897 using XDA App
Could be rom related. Have you tried a different rom?
No but others on other roms have reported the same issues.
Sent from my SAMSUNG-SGH-I897 using XDA App
I'm on stock Froyo and now any app that I've downloaded from the Amazon app store wont open, including WB and Shazam, but also AB Rio, Backbreaker Football and Doodle Jump.So ROM is not the issue, AAS has messed something up.
This is why the amazon store will not be on my phone.
Sent from a Captivate on Bluedipity 6.4, Onix 2.0.5, JQ1 with Xda App
Like the title says , no root, just a standard fire 5th gen tablet with the play store installed, it logs into my google play account just fine, it sees all the apps that I've bought and installed on my phone, my payment options, whole nine yards. But every single app that had to be purchased is being treated as if I haven't purchased it., despite being listed in the "my apps" tab. Is there a way to correct this? I really want to try playing baldur's gate on my tablet, but I'll be damned if I am going to pay $10 AGAIN.
Givekidsmeth said:
Like the title says , no root, just a standard fire 5th gen tablet with the play store installed, it logs into my google play account just fine, it sees all the apps that I've bought and installed on my phone, my payment options, whole nine yards. But every single app that had to be purchased is being treated as if I haven't purchased it., despite being listed in the "my apps" tab. Is there a way to correct this? I really want to try playing baldur's gate on my tablet, but I'll be damned if I am going to pay $10 AGAIN.
Click to expand...
Click to collapse
this has been reported a few times
cause Unknown, for most paid apps install normally
Could try a different version of play store?
reboot the fire?
Sent from my KFFOWI using XDA Labs
Tried rebooting, no luck. Can I update the play store? If so, how?
As an update, just leaving the tablet alone for a while after installing google play, it updated on its own, and now the problem is solved. WOOHOO BALDUR'S GATE!
Hi all,
New Kindle owner here, and a very resourceful Android/iOS nerd.
My question is simple-- has anyone had success in cloning the built-in "Amazon Kindle" system app?
I'm looking to use multiple Kindle accounts. One is my US account (Prime account; where I have most of my audiobooks) and one is my JP account (where I have most of my Kindle books).
From what I recall on my TF300T tablet, the Google Play store edition of this app takes your Amazon login directly from the main screen when you first open it. In contrast, the Amazon Kindle system app on Fire devices takes your login from the account you use in Amazon's version of the Settings app.
I've tried using an app from the Play Store called "App Cloner" and have purchased the full version. I tried cloning the "Amazon Kindle" app twice with different configurations, but have not played with it much more. Most I've tried is removing permissions from it, in an effort to block it from automatically taking my US login from Settings.
I'm afraid that the remedy to this may be to download the Play Store version and clone that one instead. Problem is I lost my TF300T, and the Play Store on my Kindle reports it's already installed. (Interestingly enough, Google Play doesn't recognize Audible as already installed-- making a second copy of Audible easy to obtain)
Anyone have luck with this? Would love to figure out how to make this possible and write up a guide for it.
I'd like to know this too. I bought a kindle on someone elses amazon account so their account came attached. I removed it, but then that family member asked to read their kindle on my fire. So I couldn't add the account back for 6 months. So I was hoping to just remove the default one and add the regular version from the play store but it doesn't function for some reason. I would love to be able to log into a different kindle account just for the book store. I've had a bad time switching ROM and had to get a new one so I'd like to just avoid changing the OS for now.
Well, I have some good news and bad news regarding the subject. But, overall I would say it's progress none the less.
I *DID* find my TF300T, so I was able to download the Play Store version of the Kindle app and successfully clone it. I also managed to successfully install the cloned app. Unfortunately this is as far as I got.
When I launch the cloned app, the splash screen loads very briefly and the app crashes. I will test installing the cloned app on my TF300T and see if it opens cleanly on that device.
If it works on the TF300T, then there is something on the Fire 7" that prevents the clone (or even just the stock app) from operating correctly. I will post back (or edit my post) with my findings.
Sorry but I'm a total newbie with Kindle Fire tablets. I got my daughter this for Christmas and was setting it up for her so it's ready to go.
It never even crossed my mind that YouTube kids wouldn't be available. Now that I know it isn't, I'm hoping there is a way I can side load it. I uploaded the apk to Amazon Drive, downloaded it to the fire and it says it needs Google services.
Any help is really appreciated!
igotpins said:
Sorry but I'm a total newbie with Kindle Fire tablets. I got my daughter this for Christmas and was setting it up for her so it's ready to go.
It never even crossed my mind that YouTube kids wouldn't be available. Now that I know it isn't, I'm hoping there is a way I can side load it. I uploaded the apk to Amazon Drive, downloaded it to the fire and it says it needs Google services.
Any help is really appreciated!
Click to expand...
Click to collapse
http://www.howtogeek.com/282425/how-to-install-the-google-play-store-on-the-amazon-fire-hd-8/
(same technique works on 5th gen Fire)
Discussion thread: http://forum.xda-developers.com/ama...google-play-store-fire-t3486603?tag=823814-20
Worked flawlessly. THANKS!
I was able to install the Google play store and install KidsYoutube, but i can't add it to the FreeTime account because it doesn't come up in the app list under managed apps. Any advice? I assume this is a permissions issue because other apps (including the google play store) don't come up either, only apps downloaded through the Amazon AppStore
Yes, I am also interested in trying to get google apps over to the freetime kids side. Is there a way to force it over or bypass the permissions issue? My daughter loves the kids tablet and it works beautifully but she still steals my phone for youtube kids which is the best standalone kids app out there. She loves it and cant have it on the freetime side of the tablet.
BulldogJoe said:
I was able to install the Google play store and install KidsYoutube, but i can't add it to the FreeTime account because it doesn't come up in the app list under managed apps. Any advice? I assume this is a permissions issue because other apps (including the google play store) don't come up either, only apps downloaded through the Amazon AppStore
Click to expand...
Click to collapse
topherdownfrown said:
Yes, I am also interested in trying to get google apps over to the freetime kids side. Is there a way to force it over or bypass the permissions issue? My daughter loves the kids tablet and it works beautifully but she still steals my phone for youtube kids which is the best standalone kids app out there. She loves it and cant have it on the freetime side of the tablet.
Click to expand...
Click to collapse
Any luck on this? I want to get YouTube kids on my daughter's 5th gen and this news makes me sad
How old are your kids?
I have a 4 and a 6yo boys, who both have a Kindle kid edition since Christmas 2015. When I first turned them on, I was extremely disappointed that the entire tablet was Amazon centered. Of course a quick look at XDA and both tablets were rooted running CM12 within minutes.
We of course did lose the whole "freetime" interface, which has only 12 months of free content, but figured that it would teach them Android, and maybe even make them smarter. Between Netflix, Youtube and youtube kids there was no real loss in not having freetime installed.
In order to block content, simply install Nova launcher, and hide apps that aren't kids related, and setup the home screen to be kid friendly (bigger icons, no google search bar, home button to open app drawer etc).
Now I can tell you that my 6yo totally mastered Android, creates app shortcuts, change backgrounds, downloads games etc. My 4yo can navigate Android comfortably, start apps he likes, search for videos on YTK and Netflix.
I feel that it challenged them to learn the OS as is, without sheltering them in a tailored made easy kid interface.
Possible solution found
fastamx79 said:
Any luck on this? I want to get YouTube kids on my daughter's 5th gen and this news makes me sad
Click to expand...
Click to collapse
I found this today. I wont have time to test it out until tomorrow though because my daughter and her tablet are at the ex's today. If you try it and it works let me know.
https://www.howtogeek.com/321474/ho...show-up-in-freetime-profiles-on-fire-tablets/
topherdownfrown said:
I found this today. I wont have time to test it out until tomorrow though because my daughter and her tablet are at the ex's today. If you try it and it works let me know.
https://www.howtogeek.com/321474/ho...show-up-in-freetime-profiles-on-fire-tablets/
Click to expand...
Click to collapse
Sweet, thank you! Looks promising! I'll give it a shot later tonight after she goes to bed so I can sit down and focus. I'll report back :good:
topherdownfrown said:
I found this today. I wont have time to test it out until tomorrow though because my daughter and her tablet are at the ex's today. If you try it and it works let me know.
https://www.howtogeek.com/321474/ho...show-up-in-freetime-profiles-on-fire-tablets/
Click to expand...
Click to collapse
Long story short, it works! The parts they don't tell you, you'll need to also install all the google services on the freetime side to get the app to work. I figured that out after 10 minutes of waiting for that to update (i have it installed on the main account as well that's why i didn't put 2 and 2 together right away). I used the same method that was linked earlier in this thread.
After I got YT Kids setup on my freetime side I ran into an issue of not letting me sign in to my account. The screen would come up to add account, but then would go right back into the app. To get around this I also installed google play store on the freetime side. once that was logged in YT kids linked and it was done.
To install all that extra crap, use the same method as you will to install the YT Kids app.
It's not a pretty solution, but it works!
fastamx79 said:
Long story short, it works! The parts they don't tell you, you'll need to also install all the google services on the freetime side to get the app to work. I figured that out after 10 minutes of waiting for that to update (i have it installed on the main account as well that's why i didn't put 2 and 2 together right away). I used the same method that was linked earlier in this thread.
After I got YT Kids setup on my freetime side I ran into an issue of not letting me sign in to my account. The screen would come up to add account, but then would go right back into the app. To get around this I also installed google play store on the freetime side. once that was logged in YT kids linked and it was done.
To install all that extra crap, use the same method as you will to install the YT Kids app.
It's not a pretty solution, but it works!
Click to expand...
Click to collapse
How do you install framework on free time side?
topherdownfrown said:
How do you install framework on free time side?
Click to expand...
Click to collapse
Take the 4 apk files (the google framework and playstore) and put them on the root of the sd card. Use a computer to do that. When I was trying to copy from internal memory to sd card i kept getting errors.
Once the 4 files are on the root of sd card, shove it back in the tablet, then go into freetime, launch the file explorer that's recommended in the walkthrough and install each one.
You may need to wait after first boot like 10 minutes for whatever apps you have installed on that sd card to rebuild. That happened to me when i put the sd card in, even though the tablet was off
fastamx79 -- I am having trouble installing part 3. Google Play Services 10.2.98 (240-146496160)--
It states app is not installed - when trying to install (the google framework and playstore) on freetime side-- it will not install
This is so frustrating -- please help
fastamx79 said:
Any luck on this? I want to get YouTube kids on my daughter's 5th gen and this news makes me sad
Click to expand...
Click to collapse
Actually just registered finally so I could reply to this. I wrestled with this a bunch over Christmas - the key to doing this is an app in the Amazon Kindle App Store called GoToApp (I used the free demo version). Since it is in said store, you can assign it to your child account via the Freetime app on the parent side. I also also temporarily added a file manager to the child account as well - I used ES File Manager, which is also free and in Amazon's App Store, though I believe any file manager would work. Since they are now assigned to your child account, they should show up on the carousel in FreeTime mode like any other app . I then loaded the 4 APK files needed for Google Play and the YouTube kids APK onto an SD card. You then go into the child account and install the apps, using the file manager to get into the SD card. Once done, go into GoToApp - this app is essentially a launcher, and you can add YouTube Kids into it and let them launch the YouTube Kids App from within GoToApp. Both my older and younger sons very quickly learned that essentially GoToApp's icon = YouTube now.
A few other notes on this, however- if your kid is smart, they can use GoToApp for other things. I had manually installed a file manager and he figured out how to unhide it in GoToApp and then went to town. For my 3-year-old this was obviously a non-issue, and it has worked fine for him.
Also, the YouTube Kids app is very, very finicky when trying to get it installed. I found a specific version that worked when nothing else did. I don't know that version off hand, but can dig it up later if needed. I essentially just kept going back versions via APKMirror until I found one that worked (though once installed I never have had to update it, and it still works fine). I also found that installing the Play framework seemed to work best if I installed it only on the kid account and not the parent account - one tablet I had installed it on my account first, and then probably wiped it a dozen times overall before it worked decently. Only installing it on the parent account would give errors when it was then run via the kid account, and I had problems when I installed it on both. Once I figured out the way to do it, the other tablet was fine; I didn't have any problem with that tablet.
In the end, though, I ended up reverting back to a normal kid account for the older child - the combination of the backdoor combined with a lessened amount of parental controls led to him getting a little too into it some nights. I think that both of those issues are really more my fault more than anything else, especially the latter. What we did end up doing was putting YouTube Kids in the parent account and locking down as much as we could (can't open the Play Store or Settings without a PIN and so forth), and he now has to ask to watch (instead of being let loose with it) and is at least semi-supervised now. This also let me take better advantage of the FreeTime controls. On the other hand, the younger one still has this GoToApp setup 9 months later, and it has worked well for him with no problems to speak of.
Anyway, novel of a post, but if rather have someone learn from the mistakes I made and not have to put hours into it like I did.
EDIT: For some reason I thought that the above comment was second-to-last without any reply to it. Oh well, hopefully this helps someone.
e1999 said:
fastamx79 -- I am having trouble installing part 3. Google Play Services 10.2.98 (240-146496160)--
It states app is not installed - when trying to install (the google framework and playstore) on freetime side-- it will not install
This is so frustrating -- please help
Click to expand...
Click to collapse
Might try Google Play Services 10.2.98 (230-146496160) instead - this is, I believe, the version I installed on my kids' tablets (one 2015 Kindle Fire 7" and one late 2016 Kindle Fire HD 8", if memory serves). I actually just did a wipe/reinstall on the HD tablet last week and the same file worked for me on the parent side at least (didn't reinstall on the kid account though).
Safe Vision app is similar to YouTube Kids
You can try Safe Vision app which is similar to YouTube Kids. Just search for 'Safe Vision' on Amazon App Store.
Disclosure: I am developer of this app.