[Q] not receiving some sms on my phone - Captivate Q&A, Help & Troubleshooting

for the past few weeks i've been having trouble receiving some texts, i dont know what's happening.. I have an app called Mighty Text which allows me to sms from a computer or tablet. When using the app i realize that i get all my texts in the browser but my phone only alerts me about some sms received and neither do they show up the the stock messaging app...:crying::crying:
with this i have come to think that it's not the network causing the problem.. what else could be the problem?.
I'm currently on SlimBean 3.1 and i'm really loving this rom and would prefer not having to change roms...

shadieboy said:
for the past few weeks i've been having trouble receiving some texts, i dont know what's happening.. I have an app called Mighty Text which allows me to sms from a computer or tablet. When using the app i realize that i get all my texts in the browser but my phone only alerts me about some sms received and neither do they show up the the stock messaging app...:crying::crying:
with this i have come to think that it's not the network causing the problem.. what else could be the problem?.
I'm currently on SlimBean 3.1 and i'm really loving this rom and would prefer not having to change roms...
Click to expand...
Click to collapse
It's not a ROM problem but a app or carrier problem. Your carrier most likely won't send your texts at 2 different places (unless specifically said). And when the app is on, you probably allow it to have priority over your text, therefor, it receives them instead of your phone.
Some carriers have apps like those on pc which will let you get your texts and such on both pc and your phone but I believe it has to be made by the carrier to allow it.

BWolf56 said:
It's not a ROM problem but a app or carrier problem. Your carrier most likely won't send your texts at 2 different places (unless specifically said). And when the app is on, you probably allow it to have priority over your text, therefor, it receives them instead of your phone.
Some carriers have apps like those on pc which will let you get your texts and such on both pc and your phone but I believe it has to be made by the carrier to allow it.
Click to expand...
Click to collapse
Well I'm gonna unlink my phone from the app and see if it's any better.. thanks for the fast reply
Sent from my SGH-I897 using xda app-developers app

Related

Not Receiving Text Messags

After I rooted, im not receiving any text messages. But i know i can send messages. I could also make and receive phone calls. Ive tried using a sense rom to update prl and profile which updated but still not receiving text messages. Anyone have any ideas why?
mjoel53 said:
After I rooted, im not receiving any text messages. But i know i can send messages. I could also make and receive phone calls. Ive tried using a sense rom to update prl and profile which updated but still not receiving text messages. Anyone have any ideas why?
Click to expand...
Click to collapse
Try sending the text 'Allow all' without the parentheses to 9999
Sent from Dorian's EVO 3D
Tried. Didnt seem to have worked. any more suggestions?
If the "allow all" text didn't work, and using a sense rom to update prl/profile doesn't work - I would suggest downloading the RUU and reverting completely back to stock. See if it works then, if it does root with z4 or w/e you like and go back to the rom/nandroid you had before.
if it doesn't work call sprint or bring it in to one of their stores
Also, just wondering; you do have plenty of free space on your phone right? People seem to get really weird problems when their phone is running low on internal storage.
And do you use google voice for voicemail?
And what, if anything, did you do at or around the time it started acting up? (ie installed new apps, flashed new kernel, etc.)
Sent from my HERO200 using xda premium
Question1: Yeah i have plenty of space no apps installed.
Question2:Yeah i use google voice. but is not set up right now since i just rooted.
Question3: First noticed no messages being received when i rooted i believe.
Guess illl try to the RUU and see if that works.
Used RUU. Still not being able to receive messages. going to have to contact Sprint.
Try useing a different RUU if your going to doit again, see if that works...just a thought. Later
Sent from my HERO200 using xda premium
I have been having problems receiving texts as well ever since I installed a new ROM (this one http://forum.xda-developers.com/showthread.php?t=1090234) 2 days ago.
All functions seem to work fine, including outgoing text messages, but incoming do not work at all.
I had been running Cyanogen Mod 6 for about a year without any problems except speed, just wanted to try a newer and possibly faster ROM. I did have issues whenever I would get a "low space" indicator but that doesn't seem to be the case with the current issue.
I am using Google Voice for voicemail.
My service provider is Cellular South, btw, not Sprint.
Ran the RUU but still didnt work. so i updated to newest build and still didnt work. still havent had a chance to call Sprint.
---------- Post added at 01:43 AM ---------- Previous post was at 01:03 AM ----------
Problem Solved. Since sprint merged with google my settings where changed and were set to receive text messages to google voice and not my phone. If anyone else has this problem just go to your account in google voice settings and make sure that theres a check mark next to receive text to phone. thanks to all for the help =)
mjoel53 said:
Problem Solved. Since sprint merged with google my settings where changed and were set to receive text messages to google voice and not my phone. If anyone else has this problem just go to your account in google voice settings and make sure that theres a check mark next to receive text to phone. thanks to all for the help =)
Click to expand...
Click to collapse
That's what i was trying to get at...I just forgot to respond back to his thread lol
Glad you got it working
Sent from my HERO200 using xda premium
That didn't work for me
Of course, I'm not on Sprint, but Cellular South. Still no joy on my end. I actually reverted back to my previous CyanogenMod via Nandroid, which WAS receiving text messages just fine, but now it doesn't work either.
I have the original Cell South 2.1 RUU I could use if necessary, but hoping not to have to do that. Looking like I might have to, though.
Finally got it up and running.
I was about to run the 2.1 RUU but then remembered I made a Nandroid backup of my 2.1 Sense-based config before the first time I rooted so I restored to it and dialed *228 to download the latest updates. The texts then started working, so then I reverted back to my Nandroid backup of my new ROM and it worked like a charm!
mjoel53 said:
Tried. Didnt seem to have worked. any more suggestions?
Click to expand...
Click to collapse
do you have google voice synced with sprint? the messages might be going to google voice

[Q] MMS over Wifi while in phone conversation?

Well... To begin, I'm unrooted, and use Handcent as my only sms/mms messenger.
My last phone was the Evo 3D, rooted with the stock rom. Unsure if that has something to do with it or not.
I used to send MMS while in a call all the time with my 3D without issue. I can only assume that it was sending over wifi. I was/am always connected to my wifi at home, where I typically am on the phone and trying to send MMS at the same time.
For some reason, on my One, it has to wait until I'm off of a call before it sends MMS. SMS goes through just fine.
Any ideas, suggestions?
Nothing? ^^;
Just wondering if anyone can figure this out. Boggling my mind, and a little irritating, since I used to be able to on my old phone.
Sent from my HTC One using XDA Premium.
johnequickiii said:
Well... To begin, I'm unrooted, and use Handcent as my only sms/mms messenger.
My last phone was the Evo 3D, rooted with the stock rom. Unsure if that has something to do with it or not.
I used to send MMS while in a call all the time with my 3D without issue. I can only assume that it was sending over wifi. I was/am always connected to my wifi at home, where I typically am on the phone and trying to send MMS at the same time.
For some reason, on my One, it has to wait until I'm off of a call before it sends MMS. SMS goes through just fine.
Any ideas, suggestions?
Click to expand...
Click to collapse
Maybe it's the way Sprint does talk + data, because on my One on AT&T I am able to send and receive texts while I am on a call.
Well... I can send and receive texts during a call just fine, whether I'm on WiFi or network. It's just MMS that doesn't seem to download, or send for that matter, while I'm in a call.
I suppose I can understand not being able to send images through SMS while in a call, but I used to be able to at least do it while in a call and on WiFi with my Evo 3D. Just don't know why it should be different with the One.
Sent from my HTC One using XDA Premium.

Sms sending problem when using on Verizon LRA partner carrier

My carrier refuses to help me with this issue since it's not a phone that they carry.
First some background info. I have a problem using the Nexus 6 on my carrier, "Bluegrass Cellular" which is a regional cdma/lte carrier partnered with Verizon Wireless under their "LRA" (LTE in rural America) program. This issue I can guarantee happens with every user using the device on other carriers under the same agreement. Friend who uses a n6 on another partnered carrier has the same problem. The Issue doesn't seem to be ROM dependant either. If more carrier specific info is needed I can provide it.
Before a wonky work around mentioned next, this is the issue. Problem is if connected to LTE, everything works properly, calls in and out, mms in and out, and receiving sms as normal. But you cannot send sms (pre 14r radio, after 14r radio sends but delays). If you are connected to LTE, when you send a sms it will fail with the message message, "cant send message (insert carrier name) error -1. But you could downgrade network to 3g and you can send fine. But back to LTE sms lags.
Only fix/work around is to flash any m preview radio. Which leads me to think it could possibly be radio related. With those, sms sends, but it takes 40 seconds to send per text. Does anyone have any ideas? 14r+ radio with delay is better than nothing, but it's still rather frustrating.
Outgoing sms on LTE/cdma: average 40 second delay to send message, with higher than normal send failure rate.
Outgoing sms with LTE disabled: sms sends within 5 seconds.
Still when on LTE there is no delay on receiving texts. Only sending.
I Tried sms over ims on/off and a few other pokes and prods, no different. Can provide logcat or anything else if desired. Just trying to get an idea what's going on.
Tl;Dr
APNS are set properly, mms in/out works fine, calls in/out work fine, receiving sms is fine, sending sms on cdma 1x/3g is fine.. Just sending sms on LTE has a roughly 40 second send time with a abnormal send failure rate.
Sorry for the long post I am just trying to cover all the bases for which could be applicable to finding a solution. Thanks in advance for any inputs!
Sent from my Nexus 6 using XDA Premium 4 mobile app
Bump still looking for any suggestions at all
Sent from my Nexus 6 using XDA Premium 4 mobile app
Bump, still looking for any input to the situation
Sent from my Nexus 6 using XDA Premium 4 mobile app
Same issue
I just switched to Bluegrass Cellular today and brought my Nexus 6 aboard and am experiencing the exact same issue. I am running Android 5.1.1 with baseband: MDM9625_10446.01.02.101R and cannot send SMS outbound at all. I can receive SMS, calls, and data all fine, but no outbound texts will go through at all. I will follow the advice already in this thread and update to Android M preview to see if the updated baseband will "sorta" fix the issue so I can at least send outbound, even if it is delayed. I am willing to provide logs if anyone can look into this issue and see a possible resolution.
M preview radio will sorta fix it and make it so it will send on LTE after a delay of like 40 seconds. If you are on 1x/3g sms will work fine.
Sent from my Nexus 6 using XDA Premium 4 mobile app
stlpengineer said:
I just switched to Bluegrass Cellular today and brought my Nexus 6 aboard and am experiencing the exact same issue. I am running Android 5.1.1 with baseband: MDM9625_10446.01.02.101R and cannot send SMS outbound at all. I can receive SMS, calls, and data all fine, but no outbound texts will go through at all. I will follow the advice already in this thread and update to Android M preview to see if the updated baseband will "sorta" fix the issue so I can at least send outbound, even if it is delayed. I am willing to provide logs if anyone can look into this issue and see a possible resolution.
Click to expand...
Click to collapse
No need to flash the entire M. Just flash the radio unless you want more that don't work.
I just wish we could figure out why it delays and how to resolve it. Any radio but m preview sms will just fail after so long. M preview radio will delay but eventually send after average 45 seconds. It's just so odd to me.
Calls in out fine
Mms in out fine
Sms in fine
Sms out 1x/3g fine
Sms out LTE no m radio no send
Sms out LTE m radio 40 seconds to send but will send.
Interestingly enough if you go into network settings and set to LTE only rather than LTE cdma sms will not send. So I can't tell if it's radio or it not wanting to use the ims features I'm really lost at this point
Sent from my Nexus 6 using XDA Premium 4 mobile app
prdog1 said:
No need to flash the entire M. Just flash the radio unless you want more that don't work.
Click to expand...
Click to collapse
Can you please provide me a link to a tutorial or explain how I can flash the baseband on my current version of Android? I've never done that before, but would love to learn how to.
stlpengineer said:
Can you please provide me a link to a tutorial or explain how I can flash the baseband on my current version of Android? I've never done that before, but would love to learn how to.
Click to expand...
Click to collapse
http://forum.xda-developers.com/nexus-6/general/how-to-nexus-6-one-beginners-guide-t2948481 all you need to know is here
Sent from my Nexus 6 using XDA Premium 4 mobile app
Anybody at all????? I also suffer from this annoyance and along with evilryry have tried multiple things to no avail...
Sent from my Nexus 6 using XDA Premium 4 mobile app
If it is delayed it is carrier. Nothing you do to device outside APN and PRL will fix in my opinion. Carrier/tower problem.
Progress
Ok, I flashed the 24R Android M Preview 3 baseband to my phone last night and texts were still failing altogether this morning when on LTE. I had alot of text messages on my phone (over 21,000 total according to the SMS Backup and Restore app). I deleted alot of old text messages on my phone and my texts are now going through without delay. However...MMS is still not working, but I suspect that has something to do with me not having a Bluegrass APN setup on my phone (if anyone has BG's APN settings, I would be happy if you could provide me a link to them, because I do not see them on their website).
stlpengineer said:
Ok, I flashed the 24R Android M Preview 3 baseband to my phone last night and texts were still failing altogether this morning when on LTE. I had alot of text messages on my phone (over 21,000 total according to the SMS Backup and Restore app). I deleted alot of old text messages on my phone and my texts are now going through without delay. However...MMS is still not working, but I suspect that has something to do with me not having a Bluegrass APN setup on my phone (if anyone has BG's APN settings, I would be happy if you could provide me a link to them, because I do not see them on their website).
Click to expand...
Click to collapse
If you want to use mms on a non bluegrass phone you are limited to one specific texting app "8sms" with mms settings as shown in picture. Make sure you don't forget the last setting X-MDN:##LINE1#. Mainly you need the mmsc mms on wifi (yes bluegrass supports it) and the extra http header above.
Sent from my Nexus 6 using XDA Premium 4 mobile app
prdog1 said:
If it is delayed it is carrier. Nothing you do to device outside APN and PRL will fix in my opinion. Carrier/tower problem.
Click to expand...
Click to collapse
Why would it work fine in other phones across multiple carriers in this instance? I've tested several different phones also and I've noticed this happens only in Motorola phones not made specifically for Verizon lra carriers. I've used a Verizon galaxy s4 and everything worked great. It feels like somewhere in the radio software or wherever is not letting the ims feature work.
Sent from my Nexus 6 using XDA Premium 4 mobile app
Still Occuring on Android 6.0
So here's an update. I had been running Android 5.1.1 on my Nexus 6 for months with the 24R baseband and had zero problems with SMS being delayed. Everything worked like normal. I updated to Android 6.0 which installed the 27R baseband and the delayed SMS issue is back. I tried reverting the baseband to 24R and the delayed SMS issue was still present. Any ideas on how to fix this? I will be happy to provide logs or any other diagnostic information.
Odd....
Quite frankly, I'm still baffled by this issue. I bought the Nexus 6p and am still with Bluegrass Cellular. Once I popped in my SIM and had them change my IMEI number, I thought that the delayed SMS issue would be a thing of the past. The issue is STILL PRESENT on the Nexus 6p which is manufacturered by an entirely different company than the 6 was (Huawei). I don't suspect it is the radio any longer, as this has happened to me on multiple phones.
I've been toying with different remedies and strategies for months. I've started thinking it's software related and needs to be addressed to Google, but unfortunately I highly doubt they'd care.
stlpengineer said:
Quite frankly, I'm still baffled by this issue. I bought the Nexus 6p and am still with Bluegrass Cellular. Once I popped in my SIM and had them change my IMEI number, I thought that the delayed SMS issue would be a thing of the past. The issue is STILL PRESENT on the Nexus 6p which is manufacturered by an entirely different company than the 6 was (Huawei). I don't suspect it is the radio any longer, as this has happened to me on multiple phones.
Click to expand...
Click to collapse
Check your pm
evilryry said:
If you want to use mms on a non bluegrass phone you are limited to one specific texting app "8sms" with mms settings as shown in picture. Make sure you don't forget the last setting X-MDN:##LINE1#. Mainly you need the mmsc mms on wifi (yes bluegrass supports it) and the extra http header above.
Sent from my Nexus 6 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Didn't know you had a thread going for this. Do you still need 8sms with those headers added? I could probably change your http header elsewhere and get it working with all message apps.
For the SMS delayed issue, I have found a fix with the help of @evilryry and have made a flashable for it. Just waiting for a little more confirmation so I can be sure to give accurate instructions.
daheazle said:
Didn't know you had a thread going for this. Do you still need 8sms with those headers added? I could probably change your http header elsewhere and get it working with all message apps.
For the SMS delayed issue, I have found a fix with the help of @evilryry and have made a flashable for it. Just waiting for a little more confirmation so I can be sure to give accurate instructions.
Click to expand...
Click to collapse
I can comment that I've been using Google messenger for somebtime now and it's been fully functional. Just have to restore apns with apn backup and restore that I got from a rooted thumb cellular phone and then add mms line to apn type under vzwinternet and so far so good.

Not receiving SMS

I am not receiving SMS messages at times. A lot of the times when I don't receive SMS is at night for some reason but happens in the afternoon too just not as often. I use to run CM 12.1 I thought that might have been the problem so I flashed 6.0 and the problem persist. I change APN, messaging app, another factory reset, not use WIFI, change sim card, turn off enhanced LTE and still nothing.... anyone know how to fix the problem? Oh yeah, I'm on tmobile network
I have the same issue but I dont think so it is nexus. At least from my point of view. The problem is missing, delayed, broken/mixed messages from iphone users. I contact ot tmobile regarding this issue. They check everything is they couldn't find if there is any issue. I want to tell you that this is a 2nd nexus 6 i have. Problem seems to exist from iphone users. My friend when she text other people some of them aren't receiving some of her messages and she has Iphone 6s plus. She is the only one i have issue to receive messages or messages are delayed and mixed.
I don't seem to have a problem with iPhone users mostly android users especially note 4 users
buzzzy14 said:
I am not receiving SMS messages at times. A lot of the times when I don't receive SMS is at night for some reason but happens in the afternoon too just not as often. I use to run CM 12.1 I thought that might have been the problem so I flashed 6.0 and the problem persist. I change APN, messaging app, another factory reset, not use WIFI, change sim card, turn off enhanced LTE and still nothing.... anyone know how to fix the problem? Oh yeah, I'm on tmobile network
Click to expand...
Click to collapse
I had the same issue. I use hangouts for SMS now. I corrected my apn and deleted all others. Now I have no problems
Sent from my Nexus 6 using XDA Free mobile app
donnyp1 said:
I had the same issue. I use hangouts for SMS now. I corrected my apn and deleted all others. Now I have no problems
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
I tried it. Even I tried textra and still using which didn't resolve the issue. I have problem to receive delayed/broken messages only from one person and that person has iphone 6 and it is on tmobile network. It is getting worse for her when she turn on imessage function.

Can't recieve SMS Text Messages (but can send them)

Hey everyone. I just got my global unlocked Mi Mix (6gb, 256gb), and I can't receive texts. I'm on At&T, and I'm getting 4g VoLTE all the time. I can send texts, and I can make and receive calls, but I'm not getting any texts that are sent to me. I've tried switching to 3g, and I've tried the stock messaging app, Google Messenger, and Textra. Nothing has fixed the problem. I really want to keep this phone, but I have to be able to receive texts.
Anyone have suggestions? Thanks in advance!
gbhilmerson said:
Hey everyone. I just got my global unlocked Mi Mix (6gb, 256gb), and I can't receive texts. I'm on At&T, and I'm getting 4g VoLTE all the time. I can send texts, and I can make and receive calls, but I'm not getting any texts that are sent to me. I've tried switching to 3g, and I've tried the stock messaging app, Google Messenger, and Textra. Nothing has fixed the problem. I really want to keep this phone, but I have to be able to receive texts.
Anyone have suggestions? Thanks in advance!
Click to expand...
Click to collapse
I have this same problem. To make matters worse - mine happens intermittently too. For example, sometimes I could be texting someone and receive some of their texts, then suddenly a few texts in I no longer get their responses. Not sure what's going on.
I suspect it has to do with the Contact Manager APK, but not sure how or why.
chris.davis925 said:
I have this same problem. To make matters worse - mine happens intermittently too. For example, sometimes I could be texting someone and receive some of their texts, then suddenly a few texts in I no longer get their responses. Not sure what's going on.
I suspect it has to do with the Contact Manager APK, but not sure how or why.
Click to expand...
Click to collapse
Are you on ATT? And if this is a software issue, putting on a custom ROM might resolve it. I guess.
I've got texting working now. I did two things and I don't know which is the solution.
First, I put my sim in an ATT phone I had laying around. I sent some texts and took some calls on that phone. Then I put the sim back in my phone while wifi was turned off. I did this whole thing because I saw a thread on an ATT forum regarding the same SMS issue but with a different phone. The ATT moderator suggested doing those steps.
Second, I downloaded Pulse and set it as my default SMS app. So far, texting is now working without any problems.
I cannot receive sms

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