Database Develop

[Q] Phantom screen "taps" error

I have a very constant "phantom tap" on my Note. It is always in the same place on the screen - the very center, bottom area (I get to see a lot of S Memo). It was not a problem until today and does not happen very often when charging.
It makes the Note almost unusable and I bought mine off of eBay so don't think I have a lot of choices for returning.
I have seen reports of these phantom attacks on other devices but not on the Note. Don't know if it's hardware or software related.
Any thoughts?

Could it be a batteey issue as it works better when being c harged?
Sent from my GT-N7000 using Tapatalk

I have similar problem, I can not use the Swype because it is happening all the time as if lifting a finger or tapping en Another place and the words are wrong
Sent from my GT-N7000 using xda premium

This is an example of what happens. If you look at the pic you will see a group of dots in the upper right corner. I had the phone in landscape and the dots appear at the very bottom edge consistantly as if I was tapping the screen. This is a real annoying problem. Makes the n7000 almost useless.
Sent from my GT-N7000 using Tapatalk

Before I throw the towel in on this phone I am going to try a new battery on the hope (small) that this behavior has something to do with power delivery from the stock battery.

Does this graph look reasonable? It seems to me that the battery temp gets hot quickly and there seem to be a correlation between high temps and phantom screen inputs.
Thoughts?
Sent from my GT-N7000 using Tapatalk

Same issue for me on the standard (now old) XXKKA rom. Just at the bottom, left of centre - plays havoc with my wordfeud!
It was only occurring at night when I used my phone more which made me also think it might be temperature related, but now happening more frequently during the day.
Loathe to have to take it back for repair, warranty covered or not, so if anybody has any ideas about whether it might be software related I'd be grateful to hear them..
Thanks
Phil

Hey Phil
Yep, sounds like the same symptoms that I had. I thought temp was the issue for a while and then maybe battery because it did not happen when the phone was charging. Even after buying a new battery the problem continued however and ultimately the Note became unusable.
I was lucky and had a good seller via eBay who helped me return the Note to NewEgg as it was within 30 days of purchase. The bad news initially was that NewEgg was sold out and so I could not get a replacement unit. The good news is that going with the AT&T branded Note will be a better option for me at the end of the day so I am looking forward to getting that.
Good luck with the issue but I could never get any worthwhile information on the issue.

Moved to Q&A​
As this thread is worded as a question, it needs to be in the Q&A Section​

I think my dogotizer is going bad...

A while ago I came across a YouTube video of a guy poopooing the Nexus 7 because while he liked the device he's had two have screens that suddenly went haywire. I fear my device is beginning to suffer the same fate.
Its a 32gb that I picked up from staples on day one of their release. Basically what happens is increasingly my swipes (long swipes... Not flicks) register as taps and sometimes don't pick up at all. Also from time to time the screen will behave randomly as if I'm seiping or tapping even when I'm not even holding the device. Normally turning the screen off will fix it but its gotten to the point that I'm now resetting the device a couple of times a day.
Basically I want to know what the best option is. Take it back to staples even though its been well beyond 30 days? Call Google support? Is there a known fix? Thanks folks.
Sent from my Nexus 7 using xda app-developers app

I just replied to another thread, exactly the same thing...
http://forum.xda-developers.com/showthread.php?p=36599227
Sent from my Nexus 7 using Tapatalk

when ever i get screen ghosting issue is because i used my device while eating some thing greasy or with wet fingers
clean it and test again.

For those who are having phantom touches on their Nexus 7's

Hello, reader! If you are thinking that I made this story up: You are wrong. This is a very real and indeed VERY FRUSTRATING issue.
You can look it up on YouTube by typing "nexus 7 phantom touches". I am NOT here to post crap and lies. I am here to help. So please, if you are out of hope, tried EVERY SINGLE possible solution that was out there: RMA your device as soon as possible.
Hello, fellow Nexus 7 users!
Please read Edit #2 and Edit #4 after reading the story and a possible solution.
I was one of those who had a "phantom touch" problem on their Nexus 7 devices. Things like automatic typing and unresponsive screen are good examples.
I bought my Nexus 7 three weeks ago, and right off the bat it turned out that the screen has popped out from the left side of the screen. The screen was slightly lifted up over the bezel and creating a cracking sound when pressure was applied to it. I read about this problem on the Internet on how to fix it manually, but I didn't want to void the warranty, so I returned the device back to the shop for service. Two weeks passed, and I got my Nexus 7 back, with the screen fixed. That was the point where "phantom touches" started. Note: I updated my device from 4.1 Jelly Bean to 4.2 as soon as I bought the device and brought it home. I am a fairly new Android user, but I figured out things pretty fast. I am pretty sure it's a hardware failure, but magically somehow, reflashing to 4.1.2 eliminated the problem.
Now, how I fixed the problem (this may not be an ultimate solution, but it worked for me):
WARNING: Here you have to be very careful, because doing this might void your warranty AND if you royally screw up, you might have some problems. This is pretty easy, but just a note to everybody who will be attempting this.
You can also find in-depth tutorials elsewhere. I'm just telling here what I did.
1. I simply installed Asus Google Nexus 7 Toolkit v.4.0.0 to my computer and installed ADB and fastboot drivers. All these drivers can be installed via the Nexus 7 Toolkit, so no additional downloads are required.
2. Downloaded 4.1.2 Nexus 7 firmware. NOTE: Remember to choose 4.1.2, because the problems disappeared with the older firmware.
3. Unlocked BootLoader (this is the step which voids warranty, but can be easily masked up by locking BootLoader back to default.)
4. Flashed the firmware from 4.2.1 to 4.1.2
5. Locked BootLoader back.
6. Voila!
TLDR: The "phantom touches" caused on my device was Android 4.2.1 Jelly Bean firmware's fault AFTER I serviced my Nexus 7. Read Edit #2 and #4
I hope I helped somebody who is just as frustrated as I was!
EDIT: You must enter fastboot mode in order to unlock and flash firmware. To enter fastboot mode: power on device while holding both volume buttons until Google logo disappears and fastboot mode turns on.
EDIT 2 (IMPORTANT): Confirmed that this is not a software issue. The reason for phantom typing is that my screen isn't properly aligned with the rest of the device (motherboard), so the screen is slightly bent, creating this particular problem. This can be TEMPORARILY fixed by removing the certain screws from the left side of the screen. The problems will eventually float up again.
EDIT 3: Finally found confidence to RMA my device. Asus agreed to replace the device, but instead they gave me my money back. Bought an iPad mini 16GB instead. Don't get me wrong, I LOVE Android devices, but all this Nexus 7 mess got me all frustrated and I finally gave up. Asus customer support also told me that most of the early Nexus 7's are defect models with improperly aligned screens, causing this problem. And sadly, I had an early model.
EDIT 4 (IMPORTANT): Nexus 7 models starting with early serial numbers (Thanks to user Fotogravin for info) are possibly defect models. If there are no flaws, DO NOT RMA IT, but if there is, I suggest you RMA it as soon as possible.
Feel free to post on this thread. I'm actively following this thread to help out other people.
Last been here: 22.3.2014 (DD/MM/YYYY)

Thanks for this. Could you let us know when you went through the downgrade and how long you have been without phantom touches? After a factory reset, mine was fine for two days on 4.21.. Not questioning the fix, but just want to make sure before I do yet another wipe
Sent from my Nexus 7 using XDA Premium HD app

I immediately updated to 4.2.1 when I received my Nexus 7 two weeks ago. I only began to have the phantom touch issues when I put SmoothROM on my Nexus 7 two days ago. I'm currently in the process of restoring back to the stock ROM. I'll report back if I still have it.

rosebud said:
Thanks for this. Could you let us know when you went through the downgrade and how long you have been without phantom touches? After a factory reset, mine was fine for two days on 4.21.. Not questioning the fix, but just want to make sure before I do yet another wipe
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
I've been without the problem for at least 2 days now. Not entirely sure that the firmware downgrade helped, as I am pretty convinced that this is a hardware failure. We'll see.

I think it's hardware too. I've been getting the problem intermittently since I got the tablet and it was on 4.1 back then.
Tried returning it but it chose not to flake out while I was in store.
Sent from my Nexus 7 using Tapatalk HD

I've had this problem, but I've figured out that its not software at all.
Ive realised it actually seems to be from moisture. For example, if its a very humid day and my hands are a bit sticky, or say I've just got out of the shower or something, the small bits of ,moisture on the screen seem to confuse it, turn off the screen, wipe it with a dry cloth, and its fixed.
Sent from my Nexus 7 using XDA Premium HD app

No moisture.
https://www.youtube.com/watch?v=Xs0ZeLOJDyc&feature=youtube_gdata_player
Sent from my GT-I9300 using xda premium

I was having the EXACT same problem as shown in the video with my N7. I have no clue how this disappeared with the reflash, as this is clearly a hardware problem. Been issue-free since wednesday.
Sent from my Nexus 7 using xda app-developers app

Reflash fixed mine for about 2 days.. Saying that the issue is intermittent so possibly never fixed! I have just completed RMA form, Asus have advised its likely a hardware issue, a little frustrating as my previous device was a transformer prime which was plagued with hardware issues / design flaws. I thought being a nexus, I would be all good but nope , shouldn't moan.. However seems crazy that out of the dozens of android devices I have owned, the 2 I've had issues with have both been Asus. I know this isn't a major failure which makes going through the RMA process that little bit more annoying. I'm only doing it because I don't want the issue getting any worse.
Sent from my Nexus 7 using XDA Premium HD app

Clonetrone said:
EDIT 4 (IMPORTANT): Nexus 7 models starting with model number ME-370T and beyond are early, possibly defect models. If there are no flaws, don't bother returning it, but if there is, I suggest you RMA it as soon as possible.
Click to expand...
Click to collapse
This is nonsense. The model name of ALL nexus 7 models is ME-370T. To decide whether your tablet is an early model you need to look at the serial number, not at the model number which is the same for each and every nexus 7
Verstuurd van mijn Nexus 7 met Tapatalk

I'm on 4.2.2 and I've never had any phantom touches. You guys who are sticking with stock should venture out and try new ROMs and kernels. Only time I've ever had a phantom touch was when on stock, but after switching to Slimbean + Franco I've never had a problem since, and I've been running slimbean for as long as it has been on the N7.

My device suffered the phantom touch issue for a period of time. Only happened when I was in India with work and moved from an air conditioned room to outdoors ie balcony or similar. Has been fine in UK weather.
Sent from my GT-I9300 using Tapatalk 4 Beta

Mine fixed itself instantly after removing the screen protector

Agreed. My model was one of the first and I never had any issues.
I think these phantom touches are crap. The screen is sensitive so if your finger gets to close then you have a touch.. That is different from a "phantom" touch.
I never had any issues with either of my nexus 7's..I had 2. If the screen is lifted that is something different and most likely a random production thing. I'm sure people will read this crap though about early models and go and rma if possible.
I know some had three lifting issue but I stunt think it is as big of a problem as it seems. I mean people are not generally posting if they don't have an issue.
Sent from my Nexus 4 using xda app-developers app

Richieboy67 said:
Agreed. My model was one of the first and I never had any issues.
I think these phantom touches are crap. The screen is sensitive so if your finger gets to close then you have a touch.. That is different from a "phantom" touch.
I never had any issues with either of my nexus 7's..I had 2. If the screen is lifted that is something different and most likely a random production thing. I'm sure people will read this crap though about early models and go and rma if possible.
I know some had three lifting issue but I stunt think it is as big of a problem as it seems. I mean people are not generally posting if they don't have an issue.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
It's actually a real issue, I've got it on video - recorded a few days ago - but it hasn't happened since removing the screen protector, which makes me think the display technology used (can't remember the name, uses less layers to minimise thickness) being too sensitive is the culprit. Drove me nuts though...

Fotogravin said:
This is nonsense. The model name of ALL nexus 7 models is ME-370T. To decide whether your tablet is an early model you need to look at the serial number, not at the model number which is the same for each and every nexus 7
Verstuurd van mijn Nexus 7 met Tapatalk
Click to expand...
Click to collapse
Sorry about that. That's what the guy in the customer service told me. I guess I'll have a better look at this. Thank you for the heads-up!

Richieboy67 said:
Agreed. My model was one of the first and I never had any issues.
I think these phantom touches are crap. The screen is sensitive so if your finger gets to close then you have a touch.. That is different from a "phantom" touch.
I never had any issues with either of my nexus 7's..I had 2. If the screen is lifted that is something different and most likely a random production thing. I'm sure people will read this crap though about early models and go and rma if possible.
I know some had three lifting issue but I stunt think it is as big of a problem as it seems. I mean people are not generally posting if they don't have an issue.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Go to YouTube, type in "nexus 7 phantom touches" and see for yourself.
This is a very real and frustrating issue. I'm not here to post crap and lies, I'm here to give people information that phantom touches are most of the time, 80% hardware failure. I'm not asking anyone to RMA their devices right away. I give people time to think, maybe figure out their own solution.
It's good that you are not having any problems with your Nexus 7. You should be happy and not saying that this issue is "fake". None of it is fake. Not a single bit. This is a real issue.
I hope you understand.

Shmi117 said:
I'm on 4.2.2 and I've never had any phantom touches. You guys who are sticking with stock should venture out and try new ROMs and kernels. Only time I've ever had a phantom touch was when on stock, but after switching to Slimbean + Franco I've never had a problem since, and I've been running slimbean for as long as it has been on the N7.
Click to expand...
Click to collapse
I've actually taken my Nexus 7 to a professional. He tried many different ROMs and Kernels but it to no avail. We tried to lower and raise the CPU clock to see if it would help: it didn't. In my case, it was a 100% hardware/mechanical failure. I didn't have any screen protectors or fancy cases for the device. It was just Luck of the Draw, that turned away from me.

Are you guys saying your fingers were no where near the screen and it was getting touches? Wow.. that is strange.
I know it is a very sensitive screen and if your fingers are very close it can sometimes trigger a touch but I don't think is what you guys mean because I dont think that is a phantom touch.
Why don't you just rma for this? It isn't normal.. I have had 2 nex 7 and have bout experienced these issues.
Sent from my Nexus 4 using xda app-developers app

Richieboy67 said:
Are you guys saying your fingers were no where near the screen and it was getting touches? Wow.. that is strange.
I know it is a very sensitive screen and if your fingers are very close it can sometimes trigger a touch but I don't think is what you guys mean because I dont think that is a phantom touch.
Why don't you just rma for this? It isn't normal.. I have had 2 nex 7 and have bout experienced these issues.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I just RMA'd my Asus Transformer TF700T for this problem. I got a notice yesterday that it has been repaired and shipped so I'll find out soon if it is truly fixed. I assume they replaced the digitizer.

Half of screen not working

I've had a strange bug since I got the phone that I'm wondering if anyone else has seen (don't think it is hardware).
I can reproduce it every morning after I wake up. Conditions are as follows:
Phone is on the clock daydream while charging. I use Sleep As Android as my alarm. Every morning when my alarm is going off and I reach for my phone half of the screen is not working and or black.
I just had a recurrence of this in the xda app after I lost wifi connection and was exciting a thread (pressing the back button) during the handoff to LTE. Easy fix is to just hit the power button to turn the screen off then turn it back on. Works right away.
Anyone seen or read about anything similar?
Thanks!

I made a post earlier about screen touch issues and this is one of mine as well. I can't reproduce it like you can but the right half of the screen just drops off to touch.

Have you seen the half (or third) of the screen go completely black? Seriously Wtf. I've only had it happen probably 4 times.... Comes back on immediately and worms as expected if I press the power button twice.

EmperorX said:
Have you seen the half (or third) of the screen go completely black? Seriously Wtf. I've only had it happen probably 4 times.... Comes back on immediately and worms as expected if I press the power button twice.
Click to expand...
Click to collapse
Sounds like you have the ATT model which was recalled for that very reason.
http://www.droid-life.com/2014/11/2...p-nexus-6-inventory-back-due-to-software-bug/

hsj1906 said:
Sounds like you have the ATT model which was recalled for that very reason.
http://www.droid-life.com/2014/11/2...p-nexus-6-inventory-back-due-to-software-bug/
Click to expand...
Click to collapse
Picked it up from tmobile on Wed morning.
Also, those issues seem different from what I read.. Screen is *completely* black and they get stuck. Mine works fine 100% except when I wake up with the prior conditions (over night, phone is on clock daydream, dimmed and I am woke up with Sleep As Android alarm). It has only happened once in any other circumstance. Also, my phone updated to LRX21O upon first boot.
At this point I can't tell if it is software or hardware... Not sure how tmobile handles this as I bought directly from them (no insurance as of yet) or if I go straight to Motorola?
I just wish I could conclusively rule out a hardware issue.

I'm having a similar issue. It seems to definitely be intermittent though. Also, I've only experienced it when my phone is in landscape mode. It goes back to normal when I flip it to portrait mode.
Did you ever find anything else out about the issue OP?

trustinhate said:
I'm having a similar issue. It seems to definitely be intermittent though. Also, I've only experienced it when my phone is in landscape mode. It goes back to normal when I flip it to portrait mode.
Did you ever find anything else out about the issue OP?
Click to expand...
Click to collapse
Nothing other than what is in here. Still happens to me, though much less frequently. Hoping the 5.1 update rumored for Feb solves some of the quirks.

I honestly think this is a hardware issue of some sort. I had my original Nexus 6 for weeks and throughout heavy usage, I never had any issues. The first day I received a replacement device from Google, half of my screen would freeze/go black when in landscape watching videos, playing games, and sometimes even browsing the web. This was with 100% stock ROM and kernel without root (which rules out that being an issue). I tried reflashing the stock image and the issue still persists.
I contacted the GPS customer service last night and ordered another replacement device. This is issue is certainly specific to this phone, my first device was used heavily and this never happened even once.

I am convinced it is hardware as well.
I am experiencing the same issue with my phone and opened a ticket with Google yesterday and I want mine replaced. It's not just the Nexus 6 that's suffering from this as some Droid Turbo users are experiencing it as well.

lianw said:
I am convinced it is hardware as well.
I am experiencing the same issue with my phone and opened a ticket with Google yesterday and I want mine replaced. It's not just the Nexus 6 that's suffering from this as some Droid Turbo users are experiencing it as well.
Click to expand...
Click to collapse
Same thing here. Tmobile 64 GB nexus 6. Bought mine from T Mobile, but they don't have a replacement to send me, so I contacted Motorola, and they sent me a new one that arrives tomorrow. I hope the same thing doesn't happen with this one.
Sent from my Nexus 6 using XDA Free mobile app

Look on the positive side of things, 50% less battery drain due to screen usage...

I still think this is, in my case, specifically software. Other people have reported different issues that are most likely hardware, don't think mine is. Also it has only happened two or three times in the past month, seems to with screen on and rotation occurring at the same time, though I can't confirm or repro reliably.

Well, just had my replacement processed over the phone. Only potential issue is that they said it may be a refurbished device. Anyone know how/if there is a way to tell??

I am not sure if this is somehow related-but my first Nexus 6 I got from t-mobile was working fine and on the second day of owning it the touch screen stopped working! I mean it won't register any touch whatsoever! The phone was just charging and I just used it like 30min ago....tried rebooting, resetting-nothing helped-went to a t-mobile store and replaced with a new one. The second one works...for now. The strange part is that they were no issues-it worked flawlessly and all of a sudden just stopped responding to touch.
I have never experienced issues like this with any smartphone in my life-I have owned android smartphones ever since the G1 was released...

Sleeepy2 said:
Well, just had my replacement processed over the phone. Only potential issue is that they said it may be a refurbished device. Anyone know how/if there is a way to tell??
Click to expand...
Click to collapse
T mobile didn't have any available devices to send me, so I contacted Moto. Moto sent me a brand new phone.Build date is December 16th. So far no problems, but I just got it today. I'll report back if anything goes wrong.
Sent from my Nexus 6 using XDA Free mobile app

NastyNeil said:
T mobile didn't have any available devices to send me, so I contacted Moto. Moto sent me a brand new phone.Build date is December 16th. So far no problems, but I just got it today. I'll report back if anything goes wrong.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Where do you see the Build date?

Sleeepy2 said:
Where do you see the Build date?
Click to expand...
Click to collapse
On the box. Under the barcodes.
Sent from my Nexus 6 using XDA Free mobile app

NastyNeil said:
On the box. Under the barcodes.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Thanx :good:

NastyNeil said:
On the box. Under the barcodes.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Can you post a picture of where? I don't see any dates listed on the box.

On the bottom right just before SeQ#
But a better way to check is to boot into the bootloader/fastboot hit valume down until you see barcode then push power.
For me the date it shows is 1 day before the date on the box. The box says 2014-11-16 bootloader says 2014-11-15.

Screen shifting

OK, I've noticed a strange occurrence that happens on my phone, its like the screen shifts down. What's up with that? I've attached an image below showing you what I mean.
Sent from my Nexus 6 using XDA Free mobile app

Phone is not rooted, running 5.1
Sent from my Nexus 6 using XDA Free mobile app (new user)

Whatttt lol never seen that on any phone before

I know, it's weird, it's only ever happened 3 times, twice in the last 2 hours.
Sent from my Nexus 6 using XDA Free mobile app

Wow. That's strange. Wonder if its a software issue vs a hardware issue. I've had my nexus 6 for a little over a month and haven't had that happen yet

I'm thinking it might be a software issue, I didn't notice this until I updated from 5.0.1 to 5.1
Sent from my Nexus 6 using XDA Free mobile app

phyba said:
Wow. That's strange. Wonder if its a software issue vs a hardware issue. I've had my nexus 6 for a little over a month and haven't had that happen yet
Click to expand...
Click to collapse
with that line down the middle it seems like it's a permutation of the screen tearing effect.

BladeRunner said:
with that line down the middle it seems like it's a permutation of the screen tearing effect.
Click to expand...
Click to collapse
Um what?
Sent from my Nexus 6 using XDA Free mobile app

doubbleactiv said:
Um what?
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Known issue on the Nexus 6. Some devices the screen will "split" or tear down the middle and be unresponsive. I've had it happen. Your picture shows a definite line down the middle of your screen and I wonder if it is just another version of that issue.

line through screen
Hi guys
I too have the same issues with the Nexus 6. I notice it every time I watch netflix. Watching it horizontally, I will hat a horizantal line in middle and then sometimes even a vertical line. SO it looks like 4 window panes. I have to shut off phone to correct issue. Please let me know if you come up with a fix.
Thanks

calben13 said:
Hi guys
I too have the same issues with the Nexus 6. I notice it every time I watch netflix. Watching it horizontally, I will hat a horizantal line in middle and then sometimes even a vertical line. SO it looks like 4 window panes. I have to shut off phone to correct issue. Please let me know if you come up with a fix.
Thanks
Click to expand...
Click to collapse
Does the screen go black, or does it freeze. If it is the latter, most people say an RMA will resolve it.

danarama said:
Does the screen go black, or does it freeze. If it is the latter, most people say an RMA will resolve it.
Click to expand...
Click to collapse
It continues playing the movie with the black line. I have read this happens often w Netflix our this phone.

Happened to me too. I've read that for some people locking and then unlocking the screen solves it but I had to restart it to bring it back to normal. The screen stayed responsive though.

I can only assume that no fix for this has been found. I also have the issue, though turning off the screen and turning it back on fixes it until the next time it messes up.

StormMcCloud said:
I can only assume that no fix for this has been found. I also have the issue, though turning off the screen and turning it back on fixes it until the next time it messes up.
Click to expand...
Click to collapse
My nexus 6 started having this problem from a few weeks ago. I think I saw the black-line-in-the-middle issue initially as well, but the prevalent issue for me right now is shifted or wrapped-around screen (need to figure out how to post a picture - this is my first post). The amount of shift sometimes varies (as much as half of the screen), and the video playback is not affected (phone works fine other than the screen shift), and screen is not frozen. I have had the phone for about 6 months (T-mobile) and it's not rooted and it has the latest android version (5.1.1 I think). Initially it showed up when playing netflix for a while (like 10 minutes), then it happened in youtube as well. It only happens when the screen is in landscape mode, and it does not happen every time. Turning off the screen then turning it back on does not make the problem go away. Only reboot can fix the issue, but the problem will come back after some play time.
I haven't seen any post talking about the same problem, let alone people talking about this kind of problem 6 months after using their phones (most screen problems reported are within a few days after the phone was received). Anyone has similar experience? I haven't talked to t-mobile yet but I will. The last android update on my phone was from a while ago so it shouldn't be related to that, but it could be related to netflix/youtube app updates but I don't remember when I updated last time. I am also using a phone cover with a lid which I expect would make heat dissipation situation worse but I started using that cover many months ago so I don't think it should be related either.

Not same issue I'm quite sure but I had a small think black like going across my screen, just appeared one day... This line didn't quite touch the edges of the screen but had an even gap on each side where it ended. I did a factory reset and no dice so I ended up taking it back to Sprint and after attempting to tighten a ribbon and they could not fix it they ordered me a new one and I see now that my og N6 was indeed defective as the speakers sounded completely different and on this new one speakers don't sound like crap.. Tk God for insurance. :thumbup: