I need HELP!!! - HTC Vivid, Raider, Velocity

Hi,
My HTC Raider (purchased Dec 2011) never connected to LTE.
At first, I assumed it was because of LTE coverage, but in early nov 2012, LTE was restored to te area. I did not get LTE. I went to bell, they had me buy a new SIM, no change.
They took it for repair. They sent it to FutureTel, who claim there is software tampering on the phone. I clarified with HTC, and they said that means it is rooted, or bootloader unlocked. I have never done any of these things.
I really need some advice what to do. Both bell and HTC say I should just pay FutureTel the $250 they are requesting. That is totally out of the question...
Please HELP! Anybody have a similar experience?

Try this...
Open dialer
Dial *#*#4636#*#*
Go to the bottom of the screen...
Make sure the thing there says LTE
Sent from my Vivid 4G using Tapatalk 2

Related

[Q] Unlocked Rogers Captivate with AT&T Sim "No Service" issue

Hello Everyone,
I've done a bit of searching but still can't find out if i'm having an issue or if this is the way it's suppose to work. This is my first experience with an Unlocked phone as well as Android. So here's the story.
I rooted my phone and then used the Unlock Pro to unlock it. I ordered an AT&T Sim card from Ebay, which arrived last week. I put the Sim card in my phone and it boots up, everything seems fine except that it says "No Service". I contacted AT&T and they confirmed that the Sim is active and it should be working.
To make sure that my phone was unlocked. I used the program to lock it again "with the rogers SIM in it" and then put in the AT&T sim and I was asked for an Unlock Code. So I took that to mean that it was properly unlocked. So I unlocked it again, and then put the Sim in but still "No Service".
I tried to put in the APN settings that I found on a site, but not sure if they are correct. and now i'm at a loss. I had purchased this for an upcoming trip to the states, but don't want to put any money on the account if it's not going to work.
I guess my first question is this "Should a new sim work out of the box?" i.e. should I be able to put in and get service even though I would be roaming in Canada?? Or do I have to be in the states first before it will work and allow me to roam in canada?
Any help you guys can provide or explaination on how it "should" work, would be great.
Well....does att provide service in canada? I don't know if rogers is part of att or not. If they don't I would assume the sim would not work because of no att towers?
Thanks for getting back to me. Rogers is not part of AT&T but they use the same GSM Frequency. So anyone travelling up here on AT&T would use the rogers towers (I believe).
That's why I'm thinking I need to be in the states before the SIM will work.
I would call att back and ask them if the case. Makes sense to me, but I'm nobody.
actually Rogers is owned by att. it is AT&T rogers wireless~!
but that does not mean that it should work.
APN settings are for data, you should still be able to make calls...
LOLOL cute
Ya i think I will do that tonight. When I was talking to them last time, the woman didn't really understand why i couldn't connect. but then again i don't think she really understood that I was in canada. LOL
Canada has the internet? Lol
ConeyKiller said:
Canada has the internet? Lol
Click to expand...
Click to collapse
yeah i just got my first 28 800 kbit serial port modem eh?
Trusselo said:
yeah i just got my first 28 800 kbit serial port modem eh?
Click to expand...
Click to collapse
Wow I'm still running with my 9800 Baud modem. Saving up for a 14.4.
Bing bong biiiiiiiing.....ahhhh the soothing sounds of dialup....those were the days.
I just tried the SIM again, seeing if maybe after a week it might just work now but ya no luck. you never know it could happen. LOLOL I'm wondering if I need to get a roaming package added to the Go Phone plan that i'm on before it will work. Gonna call customer support and find out
Since this is my first time with anything like this I'm not really sure about anything LOL
Okay so I just called at&t customer support. Didn't start off so well. First the guy told me that don't offer any service nor can any AT&T customer roam in canada. then he placed me on hold when I asked him to confirm, and he came back saying that AT&T doesn't off roaming in canada on their pay as you go phones. So i guess I can believe that one
Looks like i'll have to put some money on the sim and then hope it works when I go down there, Thanks everyone for all your help and suggestions.

[Q] HTC One back to Sprint

Bought an Htc One off craigslist. Guy said he tried flashing it to work on boost mobile didn't work so he was selling it. Took it to sprint to activate, employee tells me since it was flashed the esn had to be recertified and could take up 24 hours. Was messing with the phone later that night and tried to make a call and it went to Verizon customer service. I believe this phone is an Htc One for sprint but don't have a definitive way of checking. Also not sure what steps I need to take to get it back on sprints network. Any help would be appreciated.
Boot into the bootloader and there should be a barcode option or something.. the esn stuff is there..
Sent from my HTCONE using Tapatalk 4
Ok checked the MEID on checkESNfree and it says clean esn on sprint. Any ideas on getting it back on sprints network?
I may be way off but ive gotten the same V operator when I have a V modified prl on phone. may be as simple as update prl. just a thought.
trimoe19 said:
Ok checked the MEID on checkESNfree and it says clean esn on sprint. Any ideas on getting it back on sprints network?
Click to expand...
Click to collapse
I'd continue to read, but I think u can RUU back to the original software via adb/fastboooot..
RUU THREAD>>
http://forum.xda-developers.com/showthread.php?p=39588860
The ONE you want is the SPRINT M7WLS 1.29.651.7 ..
Sent from my HTCONE using Tapatalk 4
trimoe19 said:
Bought an Htc One off craigslist. Guy said he tried flashing it to work on boost mobile didn't work so he was selling it. Took it to sprint to activate, employee tells me since it was flashed the esn had to be recertified and could take up 24 hours. Was messing with the phone later that night and tried to make a call and it went to Verizon customer service. I believe this phone is an Htc One for sprint but don't have a definitive way of checking. Also not sure what steps I need to take to get it back on sprints network. Any help would be appreciated.
Click to expand...
Click to collapse
all Verizon htc one's have a laser engrave on the back that says Verizon. really obvious, so if it's not there, it's not verizon

[Q] How to unlock phone for 4G

Hi All,
I have a HTC One from Three in UK. They have started rolling out 4G network in London in December and I live in good coverage area.
I got a text from them that they are rolling it out and that I need a new phone or software update on existing one and to check their website.
Well HTC One is one of those phones that needs software update to have 4G.
I also know that my phone is 4G capable as there was a thread about how to check it a while back but I cannot find it now.
Any help on how to unlock it for 4G?
I do not want to relock the device to go back to stock just to do that. Especially that I am now S-off and all that.
Thx.

[Q] USe Sprint HTC One (M7) On Verizon Network?

I haven't been up to date on flashing and switching carriers in a few years, I used to do it all the time.
My girlfriend broke here phone (Verizon Contract) and needed a new phone, we got a good deal on a HTC One (m7) Model No: HTC PN072. And purchased it.
I thought it was still be the same old flash the radios call Verizon and keep asking for new people until I get someone who can offer to activate. Now I am looking for an unlock tool and all I can find is GSM SIM unlockers, and can't find the right Verizon Radios for this phone.
My girlfriend is pissed because now she doesn't have a phone and we just spent money on this new phone. Am I SOL? Or is there a thread somewhere that my googfu just can't find?
jimk16 said:
I haven't been up to date on flashing and switching carriers in a few years, I used to do it all the time.
My girlfriend broke here phone (Verizon Contract) and needed a new phone, we got a good deal on a HTC One (m7) Model No: HTC PN072. And purchased it.
I thought it was still be the same old flash the radios call Verizon and keep asking for new people until I get someone who can offer to activate. Now I am looking for an unlock tool and all I can find is GSM SIM unlockers, and can't find the right Verizon Radios for this phone.
My girlfriend is pissed because now she doesn't have a phone and we just spent money on this new phone. Am I SOL? Or is there a thread somewhere that my googfu just can't find?
Click to expand...
Click to collapse
i tried to do this for a phone for mom. it doesnt matter what you do with the phone- verizon has white lists now. if they dont have the ESN in their system, they WILL NOT activate it. you have a sprint ESN, so you will never activate that on verizon no matter how many times you call them.
sucks, i know. I had to buy a verizon m7.
It can be done using a donor phone the same way you would fllash a phone to metropcs. you can find plenty of tutorials online just replace everything metro with sprint.
Any luck on this? I have a Sprint HTC One M8 that I wish to bring over to Verizon. I'm not new to changing ESNs and I understand the legal ramifications of using a service that is unpaid for, so that aside, I'm paying for the service. I had bought the phone intending to switch to Ting, but the IMEI is locked to Sprint for one year from release. I have until April when that gets unlocked, so I figured to use it without the SIM card, since that's what allows 4G LTE usage on CDMA phones, at least from what I am told by people and the phone (once I removed the SIM card it started giving me that message). Hell I'm ok disabling data altogether, but as long as I can make calls and text, I'm jolly.
You could flash them to pageplus although I think they only have 3g.
Pageplus has 4G albeit at a reduced speed but effective 1/15/2015 they will not accept flashed phones anymore
threesix10 said:
It can be done using a donor phone the same way you would fllash a phone to metropcs. you can find plenty of tutorials online just replace everything metro with sprint.
Click to expand...
Click to collapse
This is illegal and not appropriate conversation on XDA. It's out there though, although I've only seen people flashing phones from Verizon to Page Plus or Sprint to Virgin or Boost. Never seen Sprint to Verizon or vice versa.
I was under the impression that Sprint and Verizon use different signal frequencies, and that the radios installed by HTC during build were specific to the frequency. Yes, they are both CDMA, but different frequencies.

Issue With Refurbished N910T

So, I bought a refurbished note 4 because it's basically a great mid-ranged device for 2017-2018 (bought it for 190USD). Now, I checked the IMEI via About Phone on the phone itself and it clears out with the TMobile IMEI checker, and TMobile representatives. Now, before getting to the issue, Metro rides on Tmobile's network so, you don't have to unlock TMobile devices just to jump on Metro.
Finally, here's the issue:
I tried to activate/change my device over the phone and gave the guy my IMEI to try to activate the Note 4. After a few moments of silence, the guy pops back in and says, "I can't activate your device, your device blocked."
My 2 questions:
How is my sim/device blocked when the IMEI is definitely clean?!
How do I remedy this issue?
Sent from my SM-N910T using Tapatalk
Soapy! said:
So, I bought a refurbished note 4 because it's basically a great mid-ranged device for 2017-2018 (bought it for 190USD). Now, I checked the IMEI via About Phone on the phone itself and it clears out with the TMobile IMEI checker, and TMobile representatives. Now, before getting to the issue, Metro rides on Tmobile's network so, you don't have to unlock TMobile devices just to jump on Metro.
Finally, here's the issue:
I tried to activate/change my device over the phone and gave the guy my IMEI to try to activate the Note 4. After a few moments of silence, the guy pops back in and says, "I can't activate your device, your device blocked."
My 2 questions:
How is my sim/device blocked when the IMEI is definitely clean?!
How do I remedy this issue?
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
Did he tell you why it's blocked?
Edit
The guy told me it was network locked and told me that even though MetroPCS utilizes their towers, (TMO) the phone still had to be unlocked. However, I went to my local MetroPCS store yesterday and got it activated. Apparently the guy over the phone didn't know what he was doing and just made up some excuse.
Sent from my SM-N9300 using Tapatalk
:good:
Soapy! said:
The guy told me it was network locked and told me that even though MetroPCS utilizes their towers, (TMO) the phone still had to be unlocked. However, I went to my local MetroPCS store yesterday and got it activated. Apparently the guy over the phone didn't know what he was doing and just made up some excuse.
Sent from my SM-N9300 using Tapatalk
Click to expand...
Click to collapse
Soapy! said:
The guy told me it was network locked and told me that even though MetroPCS utilizes their towers, (TMO) the phone still had to be unlocked. However, I went to my local MetroPCS store yesterday and got it activated. Apparently the guy over the phone didn't know what he was doing and just made up some excuse.
Sent from my SM-N9300 using Tapatalk
Click to expand...
Click to collapse
These reps are morons! And he was probably trying to get you buy a new phone for commission or just plain idiot!
I use to do tech help for at&t. And most of the regular customer service reps don't actually know about phones. They are trained to use the pc software and read scripts. So go figure!
Glad you got it worked out!
aaron74 said:
These reps are morons! And he was probably trying to get you buy a new phone for commission or just plain idiot!
I use to do tech help for at&t. And most of the regular customer service reps don't actually know about phones. They are trained to use the pc software and read scripts. So go figure!
Glad you got it worked out!
Click to expand...
Click to collapse
I've heard of that before. I could do a better job that them, but it seems that being unethical is the way to go in these positions.
Sent from my SM-N935S using Tapatalk
^^ I'm on a custom rom that changes the device model to the S7 model number. Weird lol.

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