Database Develop

[Q] Captivate USB problems

Hi everyone,
I have an AT&T Captivate SGH-i897 (2nd hand) and i can't mount the phone to my laptop (winXP 32bit). When i plug in the cable to the phone and then the PC i get the "device not recognized".I've donwloaded the Samsung drivers from the xda wiki page and extracted them and tried to update the driveres via Device Mng ,but didn't work.Also dl'ed the Samsung drivers 5.0.x instaled ,and still nothing.USB Debugging is on...
So to recap,my top can't recognize the phone('s internal sd card) so plz help ???????

Try this, go into usb settings and choose "mass storage"
Sent from my SAMSUNG-SGH-I897 using XDA Premium App

install kies

I would also recommend trying to fully uninstall all the drivers that associated on your pc with your phone (samsung or otherwise), and then reinstall the drivers before you plug in your phone. Then try to reconnect.

Just covering the basics. Assuming your phone is working correctly.
You have tried multiple USB ports on your computer, particularly those on the back if it's a desktop.
You have installed correct drivers (x86 or x64)
" for the correct operating system.
You have uninstalled the drivers before trying to reinstall.
You've tried to get Windows/ Mac to find them online (assuming you're using versions of OS that support doing that)
You've first tried Kies mini before full version, uninstalling in between. (Kies full version isn't supported for US, there are workarounds, but that's a different discussion)
On the phone you tell the phone to connect 'USB storage' (from the pull down menu after connected or in the settings)

I too am having problems with USB connectivity on a notebook with Win7/64. The usual failure mode is Windows not recognizing the USB device. I have followed ZBigT's basics, step by step and still cannot connect.
FWIW, my registry is awash with Samsung entries, some of which cannot be deleted.
I've even tried the AIO Toolbox application (to install the 64 bit drivers) to no avail.
Any other tips?

Is usb debugging turned off?

o hey guys sry for keeping u waiting,
i menaged to install ginger ,
the problem was my lap....rusty old bucket!!!!
had my friend come over with his lap and it worked like a charm ,
the problem is now i need a new one ;(,
damn

mrhaley30705 said:
Is usb debugging turned off?
Click to expand...
Click to collapse
Yes. Still no love. Have tried:
usb_drivers_GalaxyS_x64
SGH-i897_Captivate_USB_Drivers_5_02_0_2
mini-KIES
Kies
AIO
uninstalling reinstalling each time
When I plug in the Captivate, any of 3 USB ports on the laptop, Windows gives the "Unrecognized Device..." message.

Go to settings/about phone. Look at the very bottom to see what rom you are running.

mrhaley30705 said:
Go to settings/about phone. Look at the very bottom to see what rom you are running.
Click to expand...
Click to collapse
Paragon RC6.0
FWIW, I also have a Win7/64 desktop with the usb_drivers_GalaxyS_x64 installed and that works fine; can connect see "drives", use ODIN, adb commands etc.
It just the notebook, which I would like to be able to use to connect, especially when I travel, which has issues.

mabovalu said:
Paragon RC6.0
FWIW, I also have a Win7/64 desktop with the usb_drivers_GalaxyS_x64 installed and that works fine; can connect see "drives", use ODIN, adb commands etc.
It just the notebook, which I would like to be able to use to connect, especially when I travel, which has issues.
Click to expand...
Click to collapse
Check in program files for a Samsung folder. There may be remnants from old drivers that need to be manually deleted.

mrhaley30705 said:
Check in program files for a Samsung folder. There may be remnants from old drivers that need to be manually deleted.
Click to expand...
Click to collapse
Thanks for sticking with this. I was able to connect. I as focused on the Registry remnants, but your advice to clear out the Samsung folder in Programs worked. Thank you.
Additional comments: I am now running the Dlev ROM, it's OK, but when I plugged in the USB cable, just to the phone, it launched the Alarm Clock app! So I deleted that.
Then on the first of my four USB ports I got a USB driver failure to install, then the Windows Unrecognized USB device on ports 2 & 3. On port 4 it worked. (This is a Lennovo/Thinkpad notebook.)
I used the usb_drivers_GalaxyS_x64 package as that also worked on my desktop.
Thank you very much.

[Q] Computer not recognizing Tab in Download mode

Hey guys,
For some reason, my Windows 7 32bit laptop is not recognizing the Galaxy tab at all when in download mode. I have installed kies (which incidentally also doesn't recognize the tab), and installed the individual drivers, but cannot get my computer to even see the Tab.
When the Tab is in normal mode (debugging turned off), I can mount the Tab as a drive and it has no problems.
Has anybody else run into this issue? The Tab is not showing up in the device manager at all. I do have root, and my end desire is to connect with Heimdall, and continue to get the error message "Failed to detect compatible device."
Any help would be greatly appreciated.
Seth

Download and install drivers for your tab. Samsung website should have them, if not they shouldn't be too hard to find.

drivers
Hi,
Already tried that. Kies doesn't recognize the device at all (with USB debugging active and not active both), and the Device Manager doesn't show anything either. When I plug the tab in, it recognizes that it is connected, but mounting the SD card as a drive doesn't do anything either.
The worst part about it is that I'm not sure that I can even revert to stock without being able to get Heimdall working. I've searched a ton, and it seems to be the key to just about everything. Any other ideas?
Seth

have you tried to install the drivers that come with Heimdall? I've had to force install those a couple times to get my Tab recognized in download mode.

Heimdall drivers
pvtjoker42,
Can you explain a little about what you mean? I am running Heimdall 1.1.1 have done the following:
1. Browse from the main folder to the "Drivers" folder and run zadig as an Administrator.
2. Click on "Options" and select "List all devices"
3. Click on the dropdown menu and search for anything that might be related to Samsung Galaxy Tab or Android of which there are none.
Is there a different way to force the install of the Heimdall drivers that I'm unaware of?
Thanks for your help,
Seth

when you drop down the list of devices what all is listed? I've had it show up as just a serial device before, with no mention of samsung/tab/galaxy etc..

Devices
Cisco VT Camera II (Interface 0)
Cisco Microphone (VT Camera II) (Interface 2)
USB Receiver (Interface 0)
USB Receiver (Interface 1)
USB-Serial Controller D
Fingerprint Sensor
Optical Drive Controller
TOSHIBA Web Camera (Interface 0)
USB Multimedia Audio Device (Interface 0)
USB Multimedia Audio Device (Interface 3)
Those same entries can be found in Device Manager>Universal Serial Bus controllers even on first boot if the Tab is not connected. Even after connecting the Tab, this list does not change.
Thanks again for your help!
Seth

have you tried uninstalling everything related to the tab? Kies, the specific drivers etc, then trying the Heimdall drivers?
So all the devices listed above are there when the Tab isn't even plugged in? Odd.. I would have suggested trying it for the USB-Serial Controller D, but if it's there without the Tab plugged in it sound like a different system device.
Don't suppose you have access to a different pc to try it on? see if it even notices the Tab being plugged in and tries to install drivers..

Yeah, I have other computers to try. Tried plugging it in yesterday to a different computer (same brand and model) with no change. Computer didn't recognize the device at all and/or try to install drivers.
Usually when an unknown device is plugged into a computer, the computer registers that it's there - the Device Manager shows an "Unknown Device" somewhere in the list, but this isn't the case with this device. Not sure what happened, but it appears as though I goofed up the USB somehow in the rooting process or the port itself went bad.
I'll try other computers and write back.
Thanks again,
Seth

I've tried three different computers with the same outcome. They do not register the device at all, and I cannot mount the SD card to the computer. I'm definitely at a bit of a loss at this point. Without USB, I'm not sure how else to make this happen. Ideas?
Seth

Just to double check with hemidall ur opening the drivers folder and running zadig.exe in there going to options>list all devices

Yes, that is correct. I'm opening the Heimdall 1.1.1 folder, opening the drivers folder, and running zadig. Nothing pops up at all and nothing shows up in the device manager.
I cannot mount the SD card to my computer, but the Tab recognizes it when I plug it into the computer's USB port. That's as far as I can get, however, as the computer does not see the Tab at all.

Have you tried 'fix permisions' in recovery mode - usually under the advanced option?
Sent from my GT-P1000 using XDA App

There is no "Fix permissions" in this recovery mode. Tried to fix permissions from cwr (which only went through 2 lines), but it doesn't seem to make any difference. Still force closes Gallery when I try to mount the SD card. Also force closes gallery when I try to open gallery.
This is very strange. It continues to tell me that there is an update available. I might go ahead and take it to see if it takes me back to stock. I would be okay with this as long as I had USB connectivity again and could root.
Any other thoughts?
Seth
P.S. Tried to take the update, but it gets about 1/3 of the way through the install and fails.

Any other ideas on how to flash without Heimdall?

Seth, what about trying Odin3 and its drivers?
Sent from my GT-P1000 using XDA App

I'll look around and find Odin3 and give it a shot. I'm concerned that because my computer doesn't recognize it as a connected USB device, that no program will see it either. That said, it's worth the shot and I appreciate the suggestion.
Do you know whether I can use the same files for Odin that I would use with Heimdall? Do they need to be packaged differently?
Thanks in advance,
Seth

If you have GSM based tab you can try flashing Team Overcome's Kratos ROM (I had no issues with download mode following their excellent ROM flashing instruction here http://p1000.teamovercome.net/?page_id=64 ) which involves download mode + using Odin, which displayed that it's connected to a tab through a serial port emulation. At least you can confirm if your tab's download mode is working. I'm using Win 7 Home Premium 64 btw.

I downloaded Odin 3, but without knowing if I am able to flash a package designed for Heimdall, I'm not sure what Odin 3 would tell me. Thoughts? Can I use Odin3 to transfer one of the Heimdall-specific ROMs to the Tab?

I had this same problem some weeks back. I had to use the drivers that came with Heimdall, and most importantly, in order to get it to recognize in download mode, I had to install them while in download mode and plugged in.

[Q] Going NUTS trying to connect via USB

This is seriously driving me up the £[email protected]!¬ wall.
I had Kies and Moborobo installed to try get my SGS3 connected, and today I got another brand new SGS3 LTE and (FFS) ive spent two hours trying to connect it so I can root it & copy stuff over to it.
AAAAAUUUGGGGHHHHH
So far I have uninstalled Kies, Uninstalled Moborobo, Installed MSKIP's drivers for samsung several times. Windows shows that it has installed drivers for a Samsung device, but then the phone does not show in windows explorer and does not show in MSKIP's Toolkit v6.
EDIT:
THE PROBLEM WAS THIS:
After doing a backup of my IMEI/NV Data, I did not see the line further down in the thread saying to return to USB mode (I did not know I was LEAVING USB MODE! - there was no warning...)
So for anyone else who has done the backup procedure from liquidperfection, be warned, you must return to USB mode or you will not be able to use Mark's great utility!
Dial *#7284# on your phone to access PhoneUtil and select 'Qualcomm USB Settings' at the bottom. Now select 'MTP + ADB' and press 'OK' to return to the previous screen. Now press your 'Back' key to exit PhoneUtil. Your phone is now back to default USB operation.
Cheers,
Mark.

I9305 usb connection/driver problem

I've added a few apps to my S3 and altered a few things on my PC and now I can't connect via mtp or ptp. It goes through the usual "installing drivers" and then fails. I've tried pulling the battery and removing the sim and micro sd card then putting everything back. Tried it without the card (currently having to transfer files via a card reader so - at least the card's fine) but to no avail.
I've had a go at uninstalling the drivers through the device manager, rebooting and scanning for hardware changes. I've tried downloading the drivers without kies but it didnt work out (I cant remember the site or the url, but ended up with the following file SAMSUNG_USB_Driver_for_Mobile_Phones) It didn't auto install but even when I tried to point Windows to the folder on my C drive, nothing.
I've spent a couple of hours trawling the net including on here and tried all sorts.
I'm rooted, using the stock 4.1.2 ROM with Windows 7.
I can't use Kies as when it was installed the first time it wrecked all my Synctoy sync's so I really could do with another option please guys.

Dial *#7284# on your phone to access PhoneUtil and select 'Qualcomm USB Settings' at the bottom.
Now select 'MTP + ADB' and press 'OK' to return to the previous screen. Now press your 'Back' key to exit PhoneUtil. Your phone is now back to default USB operation.

Raistlin1158 said:
Dial *#7284# on your phone to access PhoneUtil and select 'Qualcomm USB Settings' at the bottom.
Now select 'MTP + ADB' and press 'OK' to return to the previous screen. Now press your 'Back' key to exit PhoneUtil. Your phone is now back to default USB operation.
Click to expand...
Click to collapse
Thanks for the quick reply.I did that and it was set to mtp + adb...
When I then connected it it tried installing the driver and I got..
Driver device software was not installed.
Please consult with your device manufacturer for assistance getting this device installed
MTP USB Device X Failed
I tried updating the MTP drivers again from device manager but this time got
Windows encountered a problem installing the driver software for your device
Windows found driver software for your device but encountered an error while attempting to install it.
SAMSUNG Mobile MPT Device
This device cannot start (code 10)
From what I'm reading it's a computer error not the phone. Can anyone suggest a new set of drivers to download (that doesnt involve Kies) as I've had issues with picking up harmful software from random sites when I've been struggling to find drivers.
I tried using the suggestion at the bottom of here r.e.Portable Devices and deleting the Upperfilters string Link but also to no avail.
Oh, and yes I've tried different ports and cables.

Well that's me done for the evening! I've tried everything mentioned in this thread including updating java and windows media player and all the afformentioned stuff but still no dice.
Could it be the actual drivers or a random windows 7 setting that I haven't yet tweaked since my clean install of windows??

http://d-h.st/YpV
Here are the correct drivers, install then reboot your pc.

Raistlin1158 said:
Go here for drivers.
---------- Post added at 01:00 AM ---------- Previous post was at 12:57 AM ----------
http://d-h.st/YpV
Here sre the correct drivers, install then reboot your pc.
Click to expand...
Click to collapse
Sorry,I know I'm tired but I can't see a link on your post...

Highlighted in red

The newer drivers don't really wwork with the 9305 so find some older drivers. That works for me
Sent from my GT-I9305 using xda app-developers app

Thanks for the tip.any suggestions as to where I can download these older drivers? I'll try the previously mentioned ones first, but I'm starting to think it might be the drivers themselves

woldranger said:
Thanks for the tip.any suggestions as to where I can download these older drivers? I'll try the previously mentioned ones first, but I'm starting to think it might be the drivers themselves
Click to expand...
Click to collapse
The ones I posted work fine on my 9305 so you shouldn't have any issues and as you can see from the site they are nearly a year old.
Try them what have you got to loose, if they don't work you are no worse off

Raistlin1158 said:
The ones I posted work fine on my 9305 so you shouldn't have any issues and as you can see from the site they are nearly a year old.
Try them what have you got to loose, if they don't work you are no worse off
Click to expand...
Click to collapse
Cheers, yeah, I was going to try them but I wasn't at my pc at the time I wrote that. I've downloaded the exe package but now it seems there are still drivers to uninstall - I uninstalled the drivers through device manager and went into my C drive and removed the SAMSUNG folder with the USB drivers in it. I'll restart the pc and hope that helps with the removal....

woldranger said:
I've added a few apps to my S3 and altered a few things on my PC and now I can't connect via mtp or ptp. It goes through the usual "installing drivers" and then fails. I've tried pulling the battery and removing the sim and micro sd card then putting everything back. Tried it without the card (currently having to transfer files via a card reader so - at least the card's fine) but to no avail.
I've had a go at uninstalling the drivers through the device manager, rebooting and scanning for hardware changes. I've tried downloading the drivers without kies but it didnt work out (I cant remember the site or the url, but ended up with the following file SAMSUNG_USB_Driver_for_Mobile_Phones) It didn't auto install but even when I tried to point Windows to the folder on my C drive, nothing.
I've spent a couple of hours trawling the net including on here and tried all sorts.
I'm rooted, using the stock 4.1.2 ROM with Windows 7.
I can't use Kies as when it was installed the first time it wrecked all my Synctoy sync's so I really could do with another option please guys.
Click to expand...
Click to collapse
Having the same problem. but I am on 4.3 rom using carbon rom a few days then transferred to pac man rom. My cellphone is not detected in my computer but it is being detected in the safely remove usb options. I tried to use a usb otg cable and a flash disk. No notification is seen on my phone but I can access the files on the flash disk (using usb otg cable) in the file manager. Tried the *#7284# but error occurs and says connection problem or invalid MMI code. I found that MTP udb device says failed

Raistlin1158 said:
The ones I posted work fine on my 9305 so you shouldn't have any issues and as you can see from the site they are nearly a year old.
Try them what have you got to loose, if they don't work you are no worse off
Click to expand...
Click to collapse
It made no difference whatsoever. I used a utility to check for an remove the samsung drivers (USBDeview) as well as uninstalling through device manager and removing with windows "products and features" but even then, when I tried installing the new drivers it mentioned previous drivers. I restarted after each stage of the process.
I've even tried connecting it in download mode and it shows in device manager.
Could there be some remnant of the software I used to root that phone that might be causing the issue??
I'm due to leave the country in 5 days and have loads of things to sort (also have a family member going into hospital for major surgery tomorrow) so I can't just devote all my time to this - but I need to at least know that it's not the phone (I dont have another win 7 computer to try it on).

woldranger said:
It made no difference whatsoever. I used a utility to check for an remove the samsung drivers (USBDeview) as well as uninstalling through device manager and removing with windows "products and features" but even then, when I tried installing the new drivers it mentioned previous drivers. I restarted after each stage of the process.
I've even tried connecting it in download mode and it shows in device manager.
Could there be some remnant of the software I used to root that phone that might be causing the issue??
I'm due to leave the country in 5 days and have loads of things to sort (also have a family member going into hospital for major surgery tomorrow) so I can't just devote all my time to this - but I need to at least know that it's not the phone (I dont have another win 7 computer to try it on).
Click to expand...
Click to collapse
Just got the same problem. But my problem is already solved. Just flash a new rom. In my instance, I flash ripper rom

[Q] not getting detected by any PC via USB

My S Advance I-9070 recently got formatted. I was able to recover my installed Apps, photos, music via gmail account. However Contacts which were on the phone, couldn't get restored. Since i have a contacts.spb recent copy, on my PC, tried to connect S Advance to this PC and it is not getting detected as additional device. The Samsung Kies software also doesn't recoganize the phone. Except that the phone battery gets charged when connected. I tried different cables and PCs, and took to a service center, this phone didn't get recognised. I have backed up all data to SD card on the phone. Is this a new issue with S Advance ?
Please help.

bobede said:
My S Advance I-9070 recently got formatted. I was able to recover my installed Apps, photos, music via gmail account. However Contacts which were on the phone, couldn't get restored. Since i have a contacts.spb recent copy, on my PC, tried to connect S Advance to this PC and it is not getting detected as additional device. The Samsung Kies software also doesn't recoganize the phone. Except that the phone battery gets charged when connected. I tried different cables and PCs, and took to a service center, this phone didn't get recognised. I have backed up all data to SD card on the phone. Is this a new issue with S Advance ?
Please help.
Click to expand...
Click to collapse
Try to turn USB debbuging on, and see if something shows up in Windows explorer.
If you are on JB: Settings> Developer Options> USB Debugging

shut_down said:
Try to turn USB debbuging on, and see if something shows up in Windows explorer.
If you are on JB: Settings> Developer Options> USB Debugging
Click to expand...
Click to collapse
Try this one
This is when your Samsung not popup usb notifier at phone upper menu bar.
Resolution
1. Unplug the USB cable
2. On the cell phone, dial the following number: *#7284#
Once the last # is hit, the PhoneUtil application is launched. Choose USB -> Modem and then USB -> PDA mode.
The good mode should be PDA. Even if the mode is PDA, switch to Modem and then back to PDA.
3. Plug the USB cable.

Try settings-more settings under wireless and network. There are 2 to try. Usb utilities if that does not work. Try turning kies on or off on the phone. No idea why but kies on the phone does it on both computers I use with my 9070. Drivers can be a real pain for this too. When i upgraded to LQG I had to update the drivers too, but that could be my computer too.