Database Develop

Onto my 5th N7...

First was from Sam's club.had the touchscreen deadspots, so it went back
Second was from the play store.same touchscreen problem. Rmaed it.
Third was perfect, except for significant light bleed in the lower left corner. Rma.
Fourth came today...and the screen is sticking up over the bezel on the left side!
N7 #5, here i come!
Sent from my Galaxy Nexus using Tapatalk 2

Ouch! I just got mine, am about to boot it up, hope I don't have the same luck!

At what point do you give up and get another tablet?

bongostl said:
First was from Sam's club.had the touchscreen deadspots, so it went back
Second was from the play store.same touchscreen problem. Rmaed it.
Third was perfect, except for significant light bleed in the lower left corner. Rma.
Fourth came today...and the screen is sticking up over the bezel on the left side!
N7 #5, here i come!
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
So sad to hear that.
Sent from my Nexus 7 using xda premium

My 3rd replacement should be here in a day or 2, my original device and previous 2 replacements all had screen lift right out of the box.

I'm not giving up...love the device...just problems.
I'm on my original galaxy nexus....I'm really not a high maintenance customer typically...
Sent from my Galaxy Nexus using Tapatalk 2

Wow, hopefully the next one won't have the lifted display. However, if it has a dead pixel I'd call it a day and settle with it and hope nothing else crops up. I've learned with these products that you will NEVER get a "perfect unit" just one that's "good enough". Then again, with the defects like dead touchscreen spots and lifted displays these are clearly manufacturing and part issues that should be fixed.
Good luck.

I really wanted to buy one of these tablets, but hearing stories like yours is keeping me from moving forward. I'm continuing to monitor these forums to see if it improves, however, I'm losing faith and considering getting a Samsung Galaxy Tab 2 7-inch tablet instead. I hope you get a functional one soon. Good Luck!

It took me 4 units before I got a good one
Sent from my Nexus 7 using xda app-developers app

BostonDan2 said:
I really wanted to buy one of these tablets, but hearing stories like yours is keeping me from moving forward. I'm continuing to monitor these forums to see if it improves, however, I'm losing faith and considering getting a Samsung Galaxy Tab 2 7-inch tablet instead. I hope you get a functional one soon. Good Luck!
Click to expand...
Click to collapse
Don't lose too much faith in the Nexus 7. It's not unusual for new products to have hardware issues on the first batch. Look at Apple's track record, I bought a launch date Intel Macbook Pro expecting a solid device. However, I was greeted with a machine that was riddled with issues. I say buy a Nexus 7 now from a retailer nearby if you can. That way if you do end up with a flawed device you can always return it to them within their return period. I've had mine since early last month and have no issues with mine.

I'm onto my third coming tomorrow. if this doesn't work out I will refund it and get the yes wait for it - iPad Mini! Hate on!

I got my third today and it's the worst one so far. I probably need to sleep on it before deciding what to do next. I'm not too happy with Google or ASUS right now though.

That's really unfortunate man. I'd say keep on trying, but thats easy for me to say. Ive been lucky enough to get a good unit n the first go round.
Sent from my Nexus 7 using Tapatalk 2

BostonDan2 said:
At what point do you give up and get another tablet?
Click to expand...
Click to collapse
If this were just any old Android tablet, I'd agree. I did the same with the Transformer Prime--too many issues, too many replacements, and I finally gave up and got a refund directly from ASUS.
However, this is the only Nexus tablet, i.e., the only one that will get immediate updates directly from Google. That's worth its weight in gold. It's also going to be a great development device for people who are into that sort of thing.
It's a pain in the **** to go through all these gyrations to get a decent unit, but in this case I think it makes more sense than it would otherwise.

After reading all these replies, it honestly makes me feel bad that mine was near perfect on delivery.
The only problem I had was that there were too little scratches on the outer rim.
Sent from my Nexus 7 using xda app-developers app

BostonDan2 said:
I really wanted to buy one of these tablets, but hearing stories like yours is keeping me from moving forward.
Click to expand...
Click to collapse
That's what they want you to do.
Really, any problems are small-fry. I have 2 units, and 2 have gone to relatives, and they are all perfect. Mine was a UK pre-order, the others shortly after launch,
Mine has a really slight screen lift, but you would have to look real close, and it really doesn't bother me, it's a high spec entry level device.

This is how Asus operates. If you enjoy the Prime despite its Asus inspired defects, keep it and enjoy it. If you insist on a well built device, wait for a non Asus Nexus tablet.
Sent from my Galaxy Nexus using xda premium

Flying180 said:
After reading all these replies, it honestly makes me feel bad that mine was near perfect on delivery.
The only problem I had was that there were too little scratches on the outer rim.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
those aren't scratches. it's how the bezel is designed.

sharp2G said:
those aren't scratches. it's how the bezel is designed.
Click to expand...
Click to collapse
Could be the mold on the bezel if looking at the device from the top down.
But my replacement has two marks on the bezel as well. Looking at the screen, left side. About 3/4" from top, and bottom.
To me, it looks like they've taken it back apart to correct the screen lift issue.

I am on my first Device and have no problems with it.
Guess its just luck at the moment.

Decided to exchange my Nexus 7

People are generally much more prone to complain when their purchase has some issues, while those who have perfect devices are unlikely to post their experiences. To balance that out, I decided to make this post.
My N7 had a very slight screen lift, and I thought I'll just keep it just in case my replacement unit is worse than my current one. After about 3 weeks, I decided to exchange my device, hoping there will be less production issues. Boy am I happy with that decision. Aside from the screen lift, the buttons on the right side always bothered me because it felt too recessed (hard to press). I thought it was just how the device was designed so I never thought much about it. The buttons on my new unit feels just perfect. Very snappy, easy to press, but not too sensitive. Oh, and no screen lift on the new device.
I really feel bad for those who have exchanged their device more than once or twice.

Expecting my first replacement tomorrow death pixels.
Sent from my Nexus 7 using Tapatalk 2

I also got one of these, my roommate did to, both the 16gb models and have had no issues at all...

I just got mine about 3 hours ago and so far it's perfect. It's the 16 gigabyte version and the serial number starts with C 70
Sent from my Nexus 7 using Tapatalk 2

I hate saying this but I bought 2 Nexus 7 to swap out parts and make one perfect one. They both had different issues like screen lift, hard to press buttons and missing screws.
Sent from my SPH-L710 using xda premium

The right side of my screen is a lot warmer looking than the left, and it drives me crazy when there's a white background such as a webpage or book.
I missed the Staples return window so I suppose I need to call Asus, just kind of dreading talking to them.
I've considered keeping it but I know I'd be a lot happier if the screen was consistent. (Whites look a lot whiter on the left half of the screen)

Blasty007 said:
The right side of my screen is a lot warmer looking than the left, and it drives me crazy when there's a white background such as a webpage or book.
I missed the Staples return window so I suppose I need to call Asus, just kind of dreading talking to them.
I've considered keeping it but I know I'd be a lot happier if the screen was consistent. (Whites look a lot whiter on the left half of the screen)
Click to expand...
Click to collapse
You should hold off calling Asus. I think that problem should fixs itself in time.
Sent from my SPH-L710 using xda premium

I don't believe there is a flawless Nexus out there

I think whether your Nexus is flawless or not depends on whether you're noticing the faults. If the faults aren't noticeable to you then that's as good as them not being there but I believe they are still there.
I'm on my 5th Nexus and it has 9 hot pixels. They're tiny, so you wouldn't notice them if you weren't keen-eyed but they're there. Most people probably would not notice them. That's 3 out of 5 so far with pixel problems.
All units I've had so far have had a problem on the left side of the device. Either the back cover doesn't sit quite right in the middle left area, or the screen is lifting. I don't think it's possible to have neither of these issues because of the way the thing is built. Have a real good look down the left side, is the rim slightly warped inwards anywhere? Is the back cover sitting with a tiny gap between it and the rim anywhere? Does the back cover stick out by a hair's width from the rim anywhere? Is the screen lifting ever so slightly anywhere? I bet at least one of these is true. Again, you may not notice minor screen lift or the back cover sitting with a slight gap but the fault is still there. It's just designed badly and if you don't have a screen lift issue, I'm sure you will eventually.
Every unit I've owned has had backlight bleed. Some obvious, some less so.
I think LCD problems such as backlight bleed and hot or dead pixels are widespread. I think the screen lift/left side design problem involves every single unit.
These are just faults that are minor and to be honest, may not bother or even be visible to most users. But they do mean the level of QC is far far lower than most other manufacturers. People make the argument that the Nexus is cheap, so "what do you expect?", but this is beside the point.
I will never buy another Asus product, ever.

Shame you're so unlucky. Honestly, I'm mind-numbingly picky about my gear but my GN7 has none of the faults you list.
The fact is, the overwhelming majority of happy users will not post one single review stating as such. People with problems complain. Only complaints get heard.
Over the years I've had loads of Asus tech; every last thing is/was top notch.
I do hope you have better luck with future purchases
Sent from my Nexus 7 using xda premium

Hi
oona rezo said:
Shame you're so unlucky. Honestly, I'm mind-numbingly picky about my gear but my GN7 has none of the faults you list.
The fact is, the overwhelming majority of happy users will not post one single review stating as such. People with problems complain. Only complaints get heard.
Over the years I've had loads of Asus tech; every last thing is/was top notch.
I do hope you have better luck with future purchases
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Completely happy here as well, no problems.
There seems to be too many people wanting absolute perfection out of a mass produced cheap as chips device, and they do all they can to find the tiniest of flaws.
Dead pixels are obvious, so you would notice them immediately and quite entitled to take it back, however I'm wondering if what the OP is seeing are tiny tiny flaws in the filters which are only visible when viewing a black screen on maximum brightness in the dark. All LCDs will show something like this if you look hard enough. You couldn't use it like this without burning your eyes out so in everyday use, it simply isn't noticable and isn't a flaw, it is just a limitation of the technology. Same goes for back light bleed, all LCD panels have it to some extend, and looking for it in the dark at maximum brightness is sure to find it, but again would you use the tablet at such settings.
News alert: We do not have perfect display technologies yet, they all have flaws or cons, especially if you look for them. I paid £1500 for a 15" LCD panel not that long ago, that had more flaws anyone is complaining about now but had advantages over and above CRT at the time you just accepted them as part of the technology and enjoy the advantages.
I read all the same complaints about my HTC One X and almost didn't buy it, but so glad I did and zero problems. I came in here and read about all the issues with the Nexus 7 and almost didn't buy it, but remembered reading all the doom and gloom and about the One X, so bought it and absolutely love it.
Yes devices will have real faults or problems, and complain and get it exchanged by all means, I would, but around XDA they seem to go further than broken devices into complaints about microns of differences. Who cares about a hairs width if the device is working perfectly! Every forum in XDA is the same.
Regards
Phil

My first is good enough for me after numerous stress tests. Sorry for you.
Btw, I'm not that picky about it anyway.

I think that also one of the problems is just human - that we hold these devices rather than set them down - and thus our fingers are always sensing microns of differences as we shift our fingers around. 3/1000ths edge or mating error in my laptop (as I type on my actual lap) is nothing - on my tablet a constant reminder this is a cheap device!
I do think pixels could easily be checked in process, and weighted for defect before shipping. Any in constant view - like center 80% - are unacceptable. Perimeter edge pixels not so much...

It's your bad luck, I'm sorry to say.
I'm on unit 3 which has zero screen-lift, zero dead pixels, zero problematic light bleed (eg no flare that affects visible colour density), zero problems with back cover seating. Which is also my good luck.
I've said before on this forum, there are clearly WAY too many QA issues on these tablets, and I have been advising friends and family to stay clear of them until the issues are sorted, but this does not mean that ALL units are defective - as a read around the various threads here will reveal.

Ive got 2 C80 versions. They are flawless. I also know one at work who is very happy, and he owns apple devices including iCrap!

You can believe whatever you want. Doesn't make you right.....just like I don't believe you have had 5 defective units. That's my prerogative. Doesn't make me right, either.
And nobody really cares what you buy!!!!!

If you can't be happy after 5 units you need to buy something else.I would never keep buying the same thing after the second was not up to par with my expectations.
Anyone having trouble after having the first one replaced is just a glutton for punishment or looking something to whine about. They make ipads every day.:laugh:

I'm now on my fourth Nexus, had two C60 or C70 that had screen lift and stuck pixels along with some backlight bleed. Picked up a C80K which had a small amount of screen lift and really bad backlight bleed along the bottom of the screen, which was really irritating when watching a video in low light. Took that back for another C80K which has a very small screen lift and a faint backlight bleed, I don't know whether I'm just being picky or not but so far I'm OK with this one.

Got one and that had a washed out screen and image retention. Ridiculous how they can have so many devices out there with flaws.

Screen lift on left side as well.Have insurance with whom I bought it at. Waiting for a few months to see if these issues get worked out before I go and exchange it. Not that big of a deal to me, but it is there none the less.

Just fix the damn thing yourself and enjoy it.
My first one was flawless until I killed it screwing with the bootloader. Second one had screen lift that I fixed using washers. The official Asus fix is leaving the screws out. I'm pretty sure I'd rather spend 30seconds doing that myself then deal with your nonsense aggregation.
Yes there is a design flaw with the screen. Most will have this. Going through 9 is retarded. You should just stop your wasting everyone's time (Your and Asus).
Sent from my Nexus 7 using xda premium

My first one I got had no problems. As for my second one... Oh wait there wasn't a second one I'm still using the first one over a month later
Sent from my locked down carrier phone piece of crap HTC Vivid using Tapatalk 2

I agree with the op. I've gone through several. All of which with the same screen lift. However I plan to fix it myself rather than complain about a product. Nothing beats this tablet in its price range and form factor. So I'm just gunna deal with what I got.
Sent From My Toro+ via White Tapatalk

My first one had screen lift, did an RMA to Google, second unit perfect no problems.
I cant speak for people reporting sending 20 plus units back to google and still having issues. But I do believe the people buying from retail locations seeing a screen lift and returning it again and expecting not to see screen lift, when most likely it was being swapped from the same shipment their defective product came in on. Probably should just get the RMA process through google a shot

Well, my C90 seems pretty flawless.. hope I won't find any problems. As far as I tested it, there are none of the known issues.

oona rezo said:
The fact is, the overwhelming majority of happy users will not post one single review stating as such. People with problems complain. Only complaints get heard.
Click to expand...
Click to collapse
Agreed... But the number of folks having issues and having raised them is now sizable. Check the XDA polls, over 700+ folks having reported various defects as documented in multiple threads, some of the defects are unbelievable if one thinks about manufacturing standards or QC, or just the design. I know in terms of percentage it still may be very less folks with issues, but just the type of issues reported is scary enough. I see similar posts in other ASUS forums and the reason I postponed on Prime as well.
I hoped that ASUS/GOOG would at least own up and make a statement that they have manufacturing defects, seeing users of these new tablets trying to fix these issues themselves or just living with it is pathetic imho...

I've got one c70 and one c80. Both are flawless, and I'm a really picky person. I grabbed them from Walmart.
Sent from my Nexus 7 using Tapatalk 2

c80 for me. About 2 weeks old now. Absolutely flawless.
Sent with my Nexus 7

Nexus 4 is super weak.

I own 4 nexus 4's two are replacement orders that I kept from google. If you squeeze in the bottom left corner it creaks and sounds broken. Pretty much all along the bottom if you squeeze it creaks. Now I don't have the time to order 4 replacements like some of you I just chalk it up to this being a nice cheap phone.
Never have I owned a phone so fragile and prone to scratches. If you use this without a front and back screen protector and a case your nuts. Maybe you like living life on the edge I don't know. This glass is whatever it is (not gorilla) it just sucks. LG we are not impressed and nobody wants your phones just stop it.
When I got my first two I was afraid to even take it outside without a case I mean what if a grain of sand was in my pocket and caused a scratch could not risk it. So I used it in the house only still got scratched maybe I left the AC on I don't know.
Now before you close my thread hear me out I'm not trolling I bought four of these and I like it mostly. Now I know why i don't want a 350 dollar phone that will break. Google got me with the nexus 7 that way and that cracked on carpet I swear to god. GOOGLE PLEASE STOP MAKING CHEAP PREMIUM PRODUCTS. I went through more than I have ever for a phone to get 4 of these.
And last the LCD is not good, yeah sure its ok but amoled any day over this. Colors are washed even after adjustment, custom kernel and a 5 dollar app. Viewing angles, stop it. Of all top phones this is the worst to me. IPhone and HTC one x way better oh and s3 too. LCD hurts my eyes for some unknown reason, was actually happy my screen protector blurred the screen a little.
Not trolling this is how I feel, I think the iPhone 5 is a beautiful and superior quality phone. I don't care for iOS all I want is somebody on stock android to do the same. So far it has never happened and I have been waiting years. So far galaxy nexus was best attempt just the hardware specs were kinda sub par.
Sent from my Nexus 4 using Tapatalk 2

I don't have a problem at all using it without a case and the screen protectors I use have no scratches on them. That means that if you are careful you won't have to worry about anything. I understand that the sand in your pockets might be a problem and the solution to that would be to clean them before you use them.
Sent from my Nexus 4 using Tapatalk 2

ive experienced the nexus 4 to be quite solid. dropped the phone 3 times on the ground (asphalt) and the only damage it took was to the frontcase on the screen.. the glass back and front was undamaged

shockem said:
I don't have a problem at all using it without a case and the screen protectors I use have no scratches on them. That means that if you are careful you won't have to worry about anything. I understand that the sand in your pockets might be a problem and the solution to that would be to clean them before you use them.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Your phone probably already has a ton on little scratches on it I don't believe how your phone could be flawless. And what's worse when you crack it and you most likely will the cost to replace the screen is retarded. An iPhone is only a 30 bucks to replace the digitizer. Not only that when you crack this one the whole screen stops working.
My gal nex dropped many times and screen is flawless. I'm not buying people telling me this is gorilla glass I don't believe it.
Sent from my Nexus 4 using Tapatalk 2

Dayiqb08 said:
ive experienced the nexus 4 to be quite solid. dropped the phone 3 times on the ground (asphalt) and the only damage it took was to the frontcase on the screen.. the glass back and front was undamaged
Click to expand...
Click to collapse
You had a case on it don't lie
Sent from my Nexus 4 using Tapatalk 2

what's the point in this thread? its based on how you feel which sounds like you are going to troll.
why buy 4 nexus phones knowing you weren't going to be happy?
you claim iphone5 is better, that's your preference.
why state iphone5 is better when we don't care what you think,let users think for themselves,
you obviously not satisfied with the nexus experience so go somewhere you feel comfortable in.
my nexus 4 is mint, great screen and its worth it,

Valuable opinion, but this thread has to be closed.

[2012] Nexus 7 is a TANK

Kudos to ASUS for producing such a robust product.
Last October (Halloween to be exact) my family and I went the local Science Center (my son's favorite destination) for the kid's Halloween party. I of course brought my N7 to stay occupied while he soaked up SCIENCE & FUN...
After a long day, we head home stopping for dinner. As I go to load my son into the car after dinner, I put my N7 on the roof....
As we travelled up the interstate we heard a weird whistling noise that lasted for 10 minutes or so before "going away"....
At home I realized what must have happened....:crying:
Flash forward to last week...I get a call.
The guy :angel: on the other end asks "did you lose a tablet?" YES!....Holy Cow...you can't be serious....
Seems he plugged it in and a little while later it was able to boot to the lock screen where I had my contact info....
We set a time to meet and I got my N7 back. :highfive:
I plugged it in and what do you know, it seems to be fine.
N7 (no sleeve, no nothing) in a zippered 2-up CD case I had lying around...survived flying off the top a car at 70mph....almost 6 months outdoors....IOWA winter....sub-zero temps...snow....ice....rain...
Only damage: 1" piece of the silver trim on the bottom right corner is broken... WOW!

That's crazy man lol
Sent from my Nexus 7 using xda app-developers app

SO the nexus 7 is hard wearing then?

androidkarnt said:
SO the nexus 7 is hard wearing then?
Click to expand...
Click to collapse
Either that or I got EXTREMELY lucky...

Snoshrk said:
Either that or I got EXTREMELY lucky...
Click to expand...
Click to collapse
Pretty sure it's the latter. How it didn't get wet I'm surprised at, I wonder if they've had the tablet sitting around for a while and just now tried to power it up or something.

khaytsus said:
Pretty sure it's the latter. How it didn't get wet I'm surprised at, I wonder if they've had the tablet sitting around for a while and just now tried to power it up or something.
Click to expand...
Click to collapse
Wet...I don't know... inside the zippered case was damp for sure as the ink bled on the couple of pages of paper I had kept with the N7.

You were Super Lucky.. Dealing with asus is NO FUN
I think you were just very lucky. There were including myself many thousands of people have major issues with the screen cracking and breaking on the nexus 7 when it came out.. The first one i bought. Came in the mail after waiting and waiting took it out of the box and the screen was not secure on the device. I held it in my hand and the screen crushed under my thumb. It took months to get my money back. at that time they were NOT Doing exchanges .
anyway Just my two pennies be careful next time your not likely to be so lucky. Mine is kept in a BOB J Gear case . i have seen all over about the same issue with the nexus 4 phones
Thanks for your story....

erica_renee said:
I think you were just very lucky. There were including myself many thousands of people have major issues with the screen cracking and breaking on the nexus 7 when it came out.. The first one i bought. Came in the mail after waiting and waiting took it out of the box and the screen was not secure on the device. I held it in my hand and the screen crushed under my thumb. It took months to get my money back. at that time they were NOT Doing exchanges .
anyway Just my two pennies be careful next time your not likely to be so lucky. Mine is kept in a BOB J Gear case . i have seen all over about the same issue with the nexus 4 phones
Thanks for your story....
Click to expand...
Click to collapse
*Just ordered one on these and so far it sounds like its tough as nails. having said that my iphone 5 was going great guns then a one day i lay on a bench and that little drop cained the screen!.
cant wait to get this lil guy -

androidkarnt said:
*Just ordered one on these and so far it sounds like its tough as nails. having said that my iphone 5 was going great guns then a one day i lay on a bench and that little drop cained the screen!.
cant wait to get this lil guy -
Click to expand...
Click to collapse
First thing I did when I got it back was to buy a rubber/silicone case to help protect it...
G/L with your new toy!

:laugh: lol
attach her some rollers and you can use it as a multimedia skateboard
:laugh:

that's awesome, nice to know it.
i wonder if 2013 version can do same things. honestly, i don't want to test my device in such way )

That is incredibly lucky.
Unfortunately mine fell off the sofa from less than 3 feet high on it's side and the screen cracked to such an extent that it no longer responded to touches.

That's luck nothing to do with build quality haha the original Nexus 7 didn't have too much of a great build quality especially with the screen coming out on some devices.
Sent from my Nexus 7 using Tapatalk

TheLastSidekick said:
That's luck nothing to do with build quality haha the original Nexus 7 didn't have too much of a great build quality especially with the screen coming out on some devices.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
totally true i sent two back for this issue. MY NEXUS 7 STAYS in my Purse for the most part. I have a note 10.1 i use nearly constantly. The nexus is for being at doc office and so on as well as a gps when i get lost . oops i never get Lost .

erica_renee said:
totally true i sent two back for this issue. MY NEXUS 7 STAYS in my Purse for the most part. I have a note 10.1 i use nearly constantly. The nexus is for being at doc office and so on as well as a gps when i get lost . oops i never get Lost .
Click to expand...
Click to collapse
Yeah the Nexus 7 was a good device if you didn't have to RMA. But apart from the screen being faulty, there was a bad EMMC which cause slow crawl speeds on the tablet until 4.3 implemented FSTRIM automatically at a certain battery threshold. I just ran it via script and I didn't have any problems none the less.
Sent from my Nexus 5 using Tapatalk

I must have been extremely lucky too in that I never had any of the problems others seem to have had with the 2012 N7...
Needless to say I have been babying it since I got it back

I guess that really demonstrates the usefulness of a decent case for it.

Any device that falls you have a 50/50 chance of the screen cracking. I know my old thunderbolt I dropped it many times and the screen didn't crack. Then that one day it fell just right and the screen shattered. Maybe one day they can make a screen that's shatterproof but if they did we wouldn't buy new replacement devices lol. I wouldn't say I am very careful with my tablet but I have dropped it a few times and so far it hasn't cracked yet.
Sent from my Nexus 7 using Tapatalk

Lol wtf
Sent from my Nexus 7 using XDA Premium HD app

LOL