Database Develop

Stay Away from Ghost Armor...

Yesterday I happened to be in the local mall with my 1 week old Sprint SGT and the guys at Ghost Armor flagged me down to sell me their product.
After listening to the sales talk, I decided to go with the Carbon Fiber back cover normal clear front.
20 minutes later I return and see the guy finishing the install by using an exacto knife around the camera on the back of the Tab. He hands it to me and it looks like my 5 year old son cut this out with a set of children scissors. The straight edges are not straight, the corners are a series of three straight cuts and he cut the circles out for the camera AFTER it was on using an exacto knife.
I tell him Im not happy and he says he will do it again.
Come back 20 minutes later and its just as bad as the first time. He says that they do not have the pre-cut SGT kit in carbon fiber and that he will order one and call me in two weeks when he has it. I tell him this is unacceptable and I want a refund.
He refuses to give me a refund stating that custom work is not refundable. I am not sure how this is legal given they have you pay before even seeing the product. After about ten minutes of heated discussion I ask for their names so I can contact their corporate customer service and all three employees refuse to tell me their names.
I tell the most loud of the three that I would like him to call security thinking a rent-a-cop could at least compel them to give me their names. He goes completely off the handle, starts SCREAMING " SECURITY, SECURITY". About 2 minutes later the security guard shows up and panics because the Ghost Armor employee is swearing, waving his arms and circling the kiosk like a rabid rhino.
He calls the local police department...
They must have been in the mall because they arrived quicker than the security guard and explain to me that they cannot compel the employees to provide their names, and that they will make a record of the incident.
I was also stopped by another mall customer who said she had recorded the entire thing on her camera phone and that she would email me the video so I could use it against the employees if I chose to take them to small claims court.
Today I received the video and its incredible... Alot of what the employee was doing/saying I did not catch when it was actually happening.
Needless to say, I came home an peeled the carbon fiber sticker off and sure enough there are two sets of CUTS around each of the circles for the camera.
I am not sure if corporate will provide any assistance, but at this point I am displeased enough to take this as far as I can.

Oh man that suxs, I ordered a cheapo skin from ebay for $5. Still haven't recived it. It would be funny to see that video.
Sent from my SPH-D700 using XDA App

I'm pretty sure they are required to give you there first name and employment identification number.
I feel for you bro, hopefully they compensate and all goes well.
PS, I also would like to see the video..
Sent from my SGH-T959 using XDA Premium App

This happened to me with my Samsung Omnia II prior to going to Europe for the summer. I stopped by their booth and they said they had the kit. I went to get some Euros from the currency exchange so I'd have some cash in Paris and came back to see my unit drying in a box. He removed it and I examined the fit. Sorry, nothing was right...I told him I wasn't happy and he said he couldn't refund as well...I took my phone, messaged Ghost Armor, they called him, and I got my money back for the product AND the labor (which is HIS money).

I had Ghost Armor installed ( full body ) for me 2 days ago for my Sensation and I love it. Have personally never felt a better screen protector.
No finger prints, no sluggishness when swiping the screen like the Zagg Shield and very thin. I cannot tell it is on the front screen.
Maybe it was just a bad install but they do a free redo within the first 7 days and after that its 5.00 for the front and 10.00 for back for life of phone.
Oakridge Mall Kiosk in San Jose if anyone cares.

My issue is not with the quality of the clear plastic, or even the quality of the carbon fiber material used. My issue is with the employees using scissors and exacto knives to carve up the material AND my phone/TAB.
Im sure if they had used a factory/pre/computer cut piece of material the end result would have been better.
If you wish to have some 18-22 year old with an exacto knife carving up your device, be my guest. But I would prefer to keep these people away from my property.

I had Ghost Armor on my hd2 and i really loved it. I guess for you its because of that employee not of Ghost Armor.
They put some unskilled employee on job with cheap labor price so that happened.
I am sure if u search online you will get customer service number to complain about them and company will find out who were they.

Can we see the video lol

natious said:
Can we see the video lol
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+1
lol.....

They have a pattern specifc to the Galaxy Tab, My vendor did atleast.
http://www.ghost-armor.com/Samsung/Galaxy_Tab_GSM.html
http://www.ghost-armor.com/Samsung/Galaxy_Tab_CDMA.html
If you saw the guy cutting it up why didn't you say something, besides you normally pay afterwards so why pay and not just tell him it looked like crap?
Thats like getting a bad haircut and leaving after paying even though you know you got jacked up.

kable said:
They have a pattern specifc to the Galaxy Tab, My vendor did atleast.
http://www.ghost-armor.com/Samsung/Galaxy_Tab_GSM.html
http://www.ghost-armor.com/Samsung/Galaxy_Tab_CDMA.html
If you saw the guy cutting it up why didn't you say something, besides you normally pay afterwards so why pay and not just tell him it looked like crap?
Thats like getting a bad haircut and leaving after paying even though you know you got jacked up.
Click to expand...
Click to collapse
Well, you are partially correct... They do have the pattern specific to the SGT. BUT they do not have the carbon fiber available. It is expected to be available in 2 weeks. Right now they only have the matte finish and standard clear finish.
Secondly, this particular kiosk requires payment IN ADVANCE.
Today I was contacted by Ghost Armor after sending in an email on Friday through their Web site. Ghost Armor listened to the story and forwarded my information to the company that actually owns the kiosk (they are franchises, and not owned or operated by Ghost Armor directly). The district manager called me at about 1pm and said he was on his was to the mall to speak to the employees. We discussed the details and I was told that I would receive a full refund, plus he would personally install the carbon fiber cover as soon as it is available.
I spoke to him again at 6pm and he had terminated both employees after speaking to them and to others who had seen what happened. It also seems that he has a slight "inventory problem" and that the employee was pocketing the money when people paid with cash.
The video will not be shown as I made an agreement with them to update this thread (it seems someone informed them of my post) with the updated information.
As I said before, I had no issue with the product. It seems to be a quality material that will offer the stated protection when installed properly. He also informed me that it was their company policy that the employees NEVER hand cut ANYTHING. If the kit is not in stock, they are to take the customers name and call them when it has arrived.
All things said, it just sounds like they had a couple minimum wage employees who were stealing from them and treating their customers poorly. As of this evening, they have made the necessary changes.

sandiegopaneraiguy said:
Well, you are partially correct... They do have the pattern specific to the SGT. BUT they do not have the carbon fiber available. It is expected to be available in 2 weeks. Right now they only have the matte finish and standard clear finish.
Secondly, this particular kiosk requires payment IN ADVANCE.
Today I was contacted by Ghost Armor after sending in an email on Friday through their Web site. Ghost Armor listened to the story and forwarded my information to the company that actually owns the kiosk (they are franchises, and not owned or operated by Ghost Armor directly). The district manager called me at about 1pm and said he was on his was to the mall to speak to the employees. We discussed the details and I was told that I would receive a full refund, plus he would personally install the carbon fiber cover as soon as it is available.
I spoke to him again at 6pm and he had terminated both employees after speaking to them and to others who had seen what happened. It also seems that he has a slight "inventory problem" and that the employee was pocketing the money when people paid with cash.
The video will not be shown as I made an agreement with them to update this thread (it seems someone informed them of my post) with the updated information.
As I said before, I had no issue with the product. It seems to be a quality material that will offer the stated protection when installed properly. He also informed me that it was their company policy that the employees NEVER hand cut ANYTHING. If the kit is not in stock, they are to take the customers name and call them when it has arrived.
All things said, it just sounds like they had a couple minimum wage employees who were stealing from them and treating their customers poorly. As of this evening, they have made the necessary changes.
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Click to collapse
-1
Put it on youtube, after you get your free ghost armour

First thing I would never let.my phone/tab with anyone, if im not with my my stuff there not getting it. I have to much money invested in my tablet and phones to leave it with some random person.
Sent from my SCH-I800 using XDA Premium App

itsjusttim said:
I'm pretty sure they are required to give you there first name and employment identification number.
Click to expand...
Click to collapse
I work for a larger retail company and our names and our employee ids are on the top of the receipt.
I don't know if it is something they HAVE to give, but if does sound fishy to me. Sorry you had a bad experience, man.
Sent from my MIUIX.

I've never trusted mall kiosk employees to do ANYTHING right. It may have cost me extra but i taught myself how to install all my screen/back covers and protectors (yeah, ruined the first set on an old phone so i wound up buying the protector set twice) but ever since then it's easy.. and then there's no one else to blame if something gets hosed.

I'm with many people here on not trusting others with my expensive toys. I was going to suggest you contact the Better Business Bureau and file a complaint with the company, but very happy for you that everything seems to be settled. Except for the scratches left on your GT by the ijit people, of course.

Glad you got this resolved.
F those employees. At least they got their just deserts eh!

Maybe you should change the thread title to reflect how well Ghost Armour have handled this as it is a bit mis-leading now given you have had your issue resolved

My Nexus 7 Accessories Order :)

I got this case-
http://www.amazon.com/gp/product/B0083P0MI4/ref=oh_details_o00_s00_i00
and this screen protector-
http://www.amazon.com/gp/product/B008EO263I/ref=oh_details_o00_s00_i01
They'll both be here Monday, which is when my Nexus 7 (16 GB) will be delivered too. I have and have had products from both Moko and ArmorShield, and both are excellent quality.

I think I'm going to buy that case. For $6.99, it will hold me over until a better one comes around. I don't like it for permanent use.
I do want a screen protector too, but I only want the non-spray self-sticking (static cling?) ones. I bought one of those for my wife's iPad and it worked great. I bought a spray-and-stick one for my SGT8.9, and it sucked (Zag).

phonic said:
I think I'm going to buy that case. For $6.99, it will hold me over until a better one comes around. I don't like it for permanent use.
I do want a screen protector too, but I only want the non-spray self-sticking (static cling?) ones. I bought one of those for my wife's iPad and it worked great. I bought a spray-and-stick one for my SGT8.9, and it sucked (Zag).
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Click to collapse
Well, MoKo makes good stuff, it should last a while, I think they are just doing the deep discount to get in on the Nexus 7 frenzy. I agree on the Zagg's, I don't like them either, but ArmorShield, Skinomi and BodyGuardz are all good ones, they all make dry apply and wet apply. I usually go for dry apply on phones, like my Galaxy Note i717, but on bigger things like tablets the wet apply ones are easier to install and work with, at least for me. The ArmorShield's are really thin, don't yellow and are not sticky like the Zagg's, which is one reason why I dislike Zaggs too.

Just ordered that case as well. Can't beat that price with prime shipping.
Thanks for the post.
Sent from my HTC VLE_U using xda app-developers app

ydizzle said:
Just ordered that case as well. Can't beat that price with prime shipping.
Thanks for the post.
Sent from my HTC VLE_U using xda app-developers app
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Click to collapse
No prob, I'm glad it helped ya out! I have Prime too, I love getting stuff overnight for only 4 bucks

i ordered the case cause it's cheap but i will look for a better looking one later on once they do come out with it

hunter3160 said:
i ordered the case cause it's cheap but i will look for a better looking one later on once they do come out with it
Click to expand...
Click to collapse
I ordered the case a few days ago and already got it. It's actually quite nice and more indicative of its real price and not the $7 I paid for it.

I ordered a moko one that has the magnetic sleep/wake function. Sort of a gamble because there is only one pic, but it looks like it can function as a stand as well.
http://www.amazon.com/dp/B007SA0NIY/ref=pe_175190_21431760_M2C_SC_dp_1

mwalt2 said:
I ordered a moko one that has the magnetic sleep/wake function. Sort of a gamble because there is only one pic, but it looks like it can function as a stand as well.
http://www.amazon.com/dp/B007SA0NIY/ref=pe_175190_21431760_M2C_SC_dp_1
Click to expand...
Click to collapse
Nice. I just ordered it too (got the last one). I tried canceling my earlier Moko case order but wasn't able to in time. Assuming this case is good, I'll just return the other one for credit.
==
Weird. It said there was one left so I ordered it. Now it says there is still one left....

elvenlemming said:
I ordered the case a few days ago and already got it. It's actually quite nice and more indicative of its real price and not the $7 I paid for it.
Click to expand...
Click to collapse
Yeah, I've been really impressed with MoKo cases, they are well built and don't cost an arm and a leg.

phonic said:
Nice. I just ordered it too (got the last one). I tried canceling my earlier Moko case order but wasn't able to in time. Assuming this case is good, I'll just return the other one for credit.
==
Weird. It said there was one left so I ordered it. Now it says there is still one left....
Click to expand...
Click to collapse
I got the case yesterday, and I'm pretty impressed! Also yesterday, I got this email from the seller-
"Dear buyer:
Thank you for your recent purchase of "MoKo case for Nexus 7 tablet"
from BSCstore via Amazon. And we are writing to let you know that we
will be providing a free replacement case that fully supports the
"automatic wake/sleep" function on your new Nexus 7 tablet. This is an
unannounced feature that we were not able to include in our first
batch of cases that were already shipped to you. But we will stand
behind our products and provide a fully compatible replacement within
5-7 days. You don't have to ship the current unit back and can use it
as the lay-over unit before you receive the updated version. We will
be sending you another email with details on how to obtain the
replacement units when they are ready.
Again,we want o thank you for your business. We understand you have
many choices and appreciate your choosing MoKo case to protect you new
Nexus 7.Please feel free to let us know if there is anything else we
need to do to make this purchase a right one for you.
Best Regards,
Jim Pollak
BSCstore on Amazon"
I have to say I am very impressed with this seller!

My N7 gets in today
So far I have just ordered a sceen protector from http://xoskins.com and a case from here https://www.treegloo.com/products

ppp38 said:
My N7 gets in today
So far I have just ordered a sceen protector from http://xoskins.com and a case from here https://www.treegloo.com/products
Click to expand...
Click to collapse
Cool, those treegloo's look awesome! Mine's coming today too.

californiarailroader said:
Well, MoKo makes good stuff, it should last a while, I think they are just doing the deep discount to get in on the Nexus 7 frenzy. I agree on the Zagg's, I don't like them either, but ArmorShield, Skinomi and BodyGuardz are all good ones, they all make dry apply and wet apply. I usually go for dry apply on phones, like my Galaxy Note i717, but on bigger things like tablets the wet apply ones are easier to install and work with, at least for me. The ArmorShield's are really thin, don't yellow and are not sticky like the Zagg's, which is one reason why I dislike Zaggs too.
Click to expand...
Click to collapse
I received my armorshield screen protector yesterday and just installed it this morning. Had no issues, used the wet solution that came with it. I agree it is not as sticky as the zagg ones. The armorsuit skin has already dried and looks great.

LogicL77 said:
I received my armorshield screen protector yesterday and just installed it this morning. Had no issues, used the wet solution that came with it. I agree it is not as sticky as the zagg ones. The armorsuit skin has already dried and looks great.
Click to expand...
Click to collapse
Right on! I have been pretty impressed with their stuff, Skinomi's are a little sticky, and Zagg's are ultra sticky of course. With the ArmorShields, the little imperfections will settle out over the next couple of days, and if for some reason it goes crazy, they will just send you another set out.

californiarailroader said:
I got the case yesterday, and I'm pretty impressed! Also yesterday, I got this email from the seller-
"Dear buyer:
Thank you for your recent purchase of "MoKo case for Nexus 7 tablet"
from BSCstore via Amazon. And we are writing to let you know that we
will be providing a free replacement case that fully supports the
"automatic wake/sleep" function on your new Nexus 7 tablet. This is an
unannounced feature that we were not able to include in our first
batch of cases that were already shipped to you. But we will stand
behind our products and provide a fully compatible replacement within
5-7 days. You don't have to ship the current unit back and can use it
as the lay-over unit before you receive the updated version. We will
be sending you another email with details on how to obtain the
replacement units when they are ready.
Again,we want o thank you for your business. We understand you have
many choices and appreciate your choosing MoKo case to protect you new
Nexus 7.Please feel free to let us know if there is anything else we
need to do to make this purchase a right one for you.
Best Regards,
Jim Pollak
BSCstore on Amazon"
I have to say I am very impressed with this seller!
Click to expand...
Click to collapse
Did you get the second email that just came in today?

phonic said:
Did you get the second email that just came in today?
Click to expand...
Click to collapse
I haven't checked my mail yet, lemme go see...
Update-Yep
Dear buyer:
Sorry for another intrusion but we just came across this report and
thought we have to share it with you:
http://www.tomshardware.com/news/White-Nexus-7-Case-Stain-Clean-Black-Nexus-7,16302.html
With the same porous plastic material, we are concerned that the black
back on the retail version could also be susceptible to dye to some
extend. It may be embarrassing but we have to admit that we did not
have this issue in mind when our fist batch of Nexus cases was made.
Although the case has NOT left any mark on neither of the white or
black Nexus 7 we have after a short period of normal use, we would
rather be overcautious and have more intensive tests done before we
can comfortably let you use the case, even as a temporary solution. We
definitely could not afford to have you as beta-testers on this issue
with your brand new tablets and would suggest you hold off using the
case until you get further confirmation from us or a replacement case,
hopefully within 5-7 days.You can be assured all our future shipments
will be fully compatible with Auto wake/sleep feature and free of any
staining problems guaranteed. You will get to choose any style you
prefer from our whole selection of Nexus cases as the free
replacement.
I understand most of you will get your Nexus 7 today and I am really
sorry to disappoint you with this message but please do excise caution
if you have to use something else on your Nexus. Again, I apologize
for the inconvenience and would appreciate your understanding and
patience in this process of getting the right protection for your
Neuxs. This is what we do and we will do it right for you.
Please also let us know if you have any comments or suggestions.Thanks, Jim
WOW, I don't think I've had such good customer service, at least not that I can remember! Most companies would be like "Oh, sorry about that case we sent you last month, it probably left marks allover your device,sorry, but we can't do anything".

californiarailroader said:
WOW, I don't think I've had such good customer service, at least not that I can remember! Most companies would be like "Oh, sorry about that case we sent you last month, it probably left marks allover your device,sorry, but we can't do anything".
Click to expand...
Click to collapse
I know, I'm shocked too. Question: you just ordered the one case in your OP, right?
I ask because I ordered TWO cases from this seller. The one you did, plus the $12.99 smart case they came out with on Sunday. I wanted to make sure that this email was about the first case, not the second one (or both).
I am really shocked that they would have gone so far to help their customers for something that cost $6.99 shipped. I was actually going to return that case, since I got the better one, but I think I'm going to keep it just out of support of the seller.

phonic said:
I know, I'm shocked too. Question: you just ordered the one case in your OP, right?
I ask because I ordered TWO cases from this seller. The one you did, plus the $12.99 smart case they came out with on Sunday. I wanted to make sure that this email was about the first case, not the second one (or both).
I am really shocked that they would have gone so far to help their customers for something that cost $6.99 shipped. I was actually going to return that case, since I got the better one, but I think I'm going to keep it just out of support of the seller.
Click to expand...
Click to collapse
Yeah, just that one. I am really impressed too, it shouldn't be shocking to get that kind of customer service, but the world being like it is today it's surprising to get that level of service, I am definitely going to be doing more business with them in the future!

Otterbox Dust about $4 Solution

with amazon shipping its
$2.96 shipped
http://www.amazon.com/IQ-Shield-LIQ...id=1363996071&sr=8-1&keywords=note+2+iqshield
Full body protection $3.94 shipped
http://www.amazon.com/IQ-Shield-LIQ...id=1363996071&sr=8-2&keywords=note+2+iqshield
heres a perfect fix....
just pop pout that otterbox screen plastic and boom slap these bad boy on it ....
LIFETIME REPLACEMENTS

Once you pop off the screen from the Otterbox Defender, can you put it back on in case you want to sell it?

FinancialWar said:
Once you pop off the screen from the Otterbox Defender, can you put it back on in case you want to sell it?
Click to expand...
Click to collapse
Just file a warranty claim and sell the new one. I popped the screen protector out of my Defender got tired of not having it and emailed saying it fell out. Provided them with three pictures of the case and voila they approved it and shipped me a brand new one free of charge. Otterbox has some amazing customer service.
Sent from my SCH-I605 using Tapatalk 2

endo689 said:
Just file a warranty claim and sell the new one. I popped the screen protector out of my Defender got tired of not having it and emailed saying it fell out. Provided them with three pictures of the case and voila they approved it and shipped me a brand new one free of charge. Otterbox has some amazing customer service.
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
You DO realise that technically, that's fraud, right? People like you are why honest businesses struggle to make a profit.

So good solution right... Lol
Sent from my SCH-I605 using Tapatalk 2

FloatingFatMan said:
You DO realise that technically, that's fraud, right? People like you are why honest businesses struggle to make a profit.
Click to expand...
Click to collapse
You DO realize it's people like you that make kids cry at night right?
Sent from my SCH-I605 using Tapatalk 2

I doubt otterbox struggles to make a profit with their $60 phone cases

endo689 said:
You DO realize it's people like you that make kids cry at night right?
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
So you're the reason why they're $60...
Sent from my SPH-L900 using Tapatalk 2

seriously man, we so off topic.
it's about screen protector and otterbox case, not morality and ethics. I think from all the Thanks, we know that most people would agree it is wrong to defraud a company no matter what, lets just leave it at that.
Lets up get back to the topic, and no one has yet answer my question, once you pop off the screen off the Defender, can you put it back on?

FinancialWar said:
seriously man, we so off topic.
it's about screen protector and otterbox case, not morality and ethics. I think from all the Thanks, we know that most people would agree it is wrong to defraud a company no matter what, lets just leave it at that.
Lets up get back to the topic, and no one has yet answer my question, once you pop off the screen off the Defender, can you put it back on?
Click to expand...
Click to collapse
No. Serious answer.
If you do attempt to put it back on, you can glue it. If you really wanted it back on you can glue it. But forcing it out may bend / distort the screen protector. It's no good anyway.

chrischoi said:
So you're the reason why they're $60...
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
When Otterbox sent me the Defender case free of charge when I originally bought the Commuter and it damaged my phones USB port can afford to give away free cases.
Sent from my SCH-I605 using Tapatalk 2

chrischoi said:
No. Serious answer.
If you do attempt to put it back on, you can glue it. If you really wanted it back on you can glue it. But forcing it out may bend / distort the screen protector. It's no good anyway.
Click to expand...
Click to collapse
so that case, why not just get something like UAG + screen protector combo, seems to be a much better option since you can access the battery and SD card slot a lot easier.

endo689 said:
When Otterbox sent me the Defender case free of charge when I originally bought the Commuter and it damaged my phones USB port can afford to give away free cases.
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
Just stop. Xda locks threads where people explain how to commit fraud.
Let it go.
Sent from my SAMSUNG-SGH-I317 using xda premium

Their inaction is begging for this.
FloatingFatMan said:
You DO realise that technically, that's fraud, right? People like you are why honest businesses struggle to make a profit.
Click to expand...
Click to collapse
And once they fix the problem, I think this would be a **** move. But since they've never addressed it for so long, I think it sends the right message.

chrischoi said:
No. Serious answer.
If you do attempt to put it back on, you can glue it. If you really wanted it back on you can glue it. But forcing it out may bend / distort the screen protector. It's no good anyway.
Click to expand...
Click to collapse
A read in this forum, and actually in Amazon reviews for Defender, people use a hair dryer to soften the glue and remove it easily.
Regarding the whole thing with Otterbox and customer support, I had original Defender for a few days purchased from Verizon store. After quickly realizing the shortfall with that built-in screen protector, I contacted Otterbox directly and was explained that problems get resolved easily by them sending me email with claim number and me providing them back 3 pictures with a problem and/or additional small video clip (to show flex of screen protector). They told me that once you send the claim in, a replacement will be shipped to you and YOU have to send back the original case. My point, if you are not happy with a Defender, just return it back if you can rather than taking screen off and than gluing it back together which going to void warranty. In my case, I went back to Verizon store, tried 3 more Defender in there - all with the same issue, and just returned it back.
Regarding moral issues, so how about that "almost real" thread? I think I mentioned it in there a few times as a disclaimer that these come very handy when you want to modify Defender for extended battery and don't want to butcher your $60 case.

tried it on my other box and this works flawlessly... no more dust issue
Sent from my SCH-I605 using Tapatalk 2

thenuke1 said:
tried it on my other box and this works flawlessly... no more dust issue
Click to expand...
Click to collapse
Did you install the screen protector on the case, just around the edges, or on the phone?

drnihili said:
Did you install the screen protector on the case, just around the edges, or on the phone?
Click to expand...
Click to collapse
just on the screen for now but i will do the rest of the phone later.
screen protector really does work. when it looks like smudges, air bubbles, or blemishes within a 48 - 72 hours they do all go away.
there was what looked like dust smudges which bummed me out but 2 days later ...completely gone.
CAUTION !!
i used the Spen and it leaves track marks. a few have disappeared but the more pressure you you put on the screen the deeper the marks look ... ill report back to see if they went away

thenuke1 said:
just on the screen for now but i will do the rest of the phone later.
screen protector really does work. when it looks like smudges, air bubbles, or blemishes within a 48 - 72 hours they do all go away.
there was what looked like dust smudges which bummed me out but 2 days later ...completely gone.
CAUTION !!
i used the Spen and it leaves track marks. a few have disappeared but the more pressure you you put on the screen the deeper the marks look ... ill report back to see if they went away
Click to expand...
Click to collapse
Thanks, this is what I'm hoping to do. Remover the Survivor screen protector and use the full body version from this thread in conjunction with the rest of the survivor package. At least when I'm not running an extended battery.

drnihili said:
Thanks, this is what I'm hoping to do. Remover the Survivor screen protector and use the full body version from this thread in conjunction with the rest of the survivor package. At least when I'm not running an extended battery.
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its a nice semi custom job.
the great thing is IQ Shield offers lifetime replacements... all you do is pay for shipping which is more than fair since you get the screen protector for dirt cheap right now on amazon
ive already asked for a replacement just incase the spend marks dont go away

USB Cover snapped off

No clue how it happened, but I am now sans an attached usb cover (I found the nub in my pocket, separated from the phone). It doesn't look like anything that can be user replaced and haven't seen any chatter about this... Has anyone had this problem? Any thoughts on repair?

informpage said:
No clue how it happened, but I am now sans an attached usb cover (I found the nub in my pocket, separated from the phone). It doesn't look like anything that can be user replaced and haven't seen any chatter about this... Has anyone had this problem? Any thoughts on repair?
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Call AT&T or Samsung, it should be in warranty.

I actually had this same thing happen. The cover came undone from the little rubbery flexable piece when I was at work and I found the cover piece in my pocket. From there I just pulled the rubber piece out with some pliers and reattached the cover. I just have to remember to put it back on after charging/syncing.
Sent from my SAMSUNG-SGH-I537 using xda app-developers app

RCon227 said:
I actually had this same thing happen. The cover came undone from the little rubbery flexable piece when I was at work and I found the cover piece in my pocket. From there I just pulled the rubber piece out with some pliers and reattached the cover. I just have to remember to put it back on after charging/syncing.
Sent from my SAMSUNG-SGH-I537 using xda app-developers app
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Click to collapse
That's what I am doing as well. Except I don't remember often.
Wouldn't this be physical damage not covered under warranty?

Confirmed, they will not cover this. If the phone had water damage, it would be covered..
I am going to put the cover in a safe place because I was told if I show up with water damage without the cover, then the damage would not be covered, so best not to lose it. Doesn't make sense, but that's what I was told.

I find it quite funny that, after the factory 4.3 update, I know get a warning reminding me to make sure the USB cover is closed after I unplug it. My cover broke off a couple of months ago. They don't offer replacement covers, but they want us to be sure that the port is sealed up. Samsung is trying to cover their @$$. I wonder how many people still have their cover.
Sent from my SAMSUNG-SGH-I537 using Tapatalk

Sh** Proof
dibeachdude said:
I find it quite funny that, after the factory 4.3 update, I know get a warning reminding me to make sure the USB cover is closed after I unplug it. My cover broke off a couple of months ago. They don't offer replacement covers, but they want us to be sure that the port is sealed up. Samsung is trying to cover their @$$. I wonder how many people still have their cover.
Sent from my SAMSUNG-SGH-I537 using Tapatalk
Click to expand...
Click to collapse
Had a charging problem. Went to AT&T service center. They would not warranty replace the phone because my cover was missing. This happened yesterday. Because I had insurance, it was $200 to replace.
I wish they could sh**proof us when we deal with AT&T.

Wow!! $200?? I always thought that the insurance would cover the entire cost.
Sent from my SAMSUNG-SGH-I537 using Tapatalk

dibeachdude said:
Wow!! $200?? I always thought that the insurance would cover the entire cost.
Sent from my SAMSUNG-SGH-I537 using Tapatalk
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It's the deductible, most insurance plans have it. $200 is quite a bit though, mine is $50.

Avail211 said:
It's the deductible, most insurance plans have it. $200 is quite a bit though, mine is $50.
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There is no set deductable. The amount depends on what tier phone you have.
DEDUCTIBLE
A tiered deductible per the terms of your Insurance Coverage Certificate, will apply as follows:
Device Tier 1: Devices will be charged a $50 non-refundable deductible.
Device Tier 2: Devices will be charged a $125 non-refundable deductible.
Device Tier 3: Devices will be charged a $199 non-refundable deductible.
Which devices are on which Tier:
http://www.wireless.att.com/learn/en_US/pdf/wireless-phone-insurance-deductible-schedule.pdf

water proof, charge proof, resnap the flap proof?
It is well made proof. In fact we all have good proof it was not a well conceived of device and for these mega corps, either samsung or your svc provider, to not offer some type of replacement cover is the corruption of greed for us all to see. It is all too commonplace though, greed tactics that is, so we have all become numb. Thats why them and everyone else in a position to take advantage of us will do just that. What geniuses they are to promote blogs and such, just like this one here, so we can read and complain to each other and drop the number of would be complaints to there websites and call centers by an estimated 70%. Blog it up America. Letter from our government and Big biz>>>>>
Dear internet, thank you so very very much. First we would like to say sorry for scaring you with internet shutdowns and what not. That was just to prove a point. Yes, it worked. We would never do that though. Restrictions and complete surveillance, you bet your bandwidth bubba, but you're a cornerstone of todays democracy. Keep sending those "isnt America a republic" google searches over to "america and George Washington love democracy too" pretend a history sites. Well so long, you are forever in our thoughts and stuff, the best double agent that ever has or will of been. Can you imagine if people took to the streets in protest again. Budget, deficit, two words I refuse to say, hurts to type them. Yes we can change whatever we want to.
Forever yours, big guv n big biz
P.S. Facebook likes you, we lied and said you liked her too. I mean without her we would still be hacking myspace and aol accounts. Anyway she's a big fan. Millions of thanks, a billion more if China keeps up its westernized movement. So long you sly devil.
Im taking donations so I can start a we will complain for you website. Hope to get it up and running within a few months. Everything takes green paper that has a given value. Some people are only valued 8 pieces of low value green paper an hour for their work. Gosh I think we are all worth a lot more than 8 pieces of green paper

Someone hasn't been taking their medication as prescribed.
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Waterproof case

I've been looking around for trying to find a waterproof case to take in the pool area. Does anyone know of a good quality one? Maybe you own one and can go give your opinion. I have seen the seidio obex case online and seems to be the only one I can find.
http://www.seidioonline.com/samsung-galaxy-note-3-obex-waterproof-black-red-p/cswssgt3-br.htm

ZOOPidy said:
I've been looking around for trying to find a waterproof case to take in the pool area. Does anyone know of a good quality one? Maybe you own one and can go give your opinion. I have seen the seidio obex case online and seems to be the only one I can find.
http://www.seidioonline.com/samsung-galaxy-note-3-obex-waterproof-black-red-p/cswssgt3-br.htm
Click to expand...
Click to collapse
You would probably get a better response in the accessory forum.

ZOOPidy said:
I've been looking around for trying to find a waterproof case to take in the pool area. Does anyone know of a good quality one? Maybe you own one and can go give your opinion. I have seen the seidio obex case online and seems to be the only one I can find.
http://www.seidioonline.com/samsung-galaxy-note-3-obex-waterproof-black-red-p/cswssgt3-br.htm
Click to expand...
Click to collapse
I've had my OBEX preordered since April 1st,it said it would be a 2 week back order. I called yesterday and they said there was a shipping mishaps and they are getting a few by the end of this week but won't be able to fulfill all pre orders until next month they predicted.

waternut13134 said:
I've had my OBEX preordered since April 1st,it said it would be a 2 week back order. I called yesterday and they said there was a shipping mishaps and they are getting a few by the end of this week but won't be able to fulfill all pre orders until next month they predicted.
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Damn! ! Lol I pre ordered one today. Guess I better continue being careful. I cracked my screen on my s4 waiting for my life proof, at the time I was on mdl so it was unlocked with loki. When I got my insurance phone it was already upgraded and locked for a while. Making sure to be careful with this one, including staying away from OTA.
Sent from my SM-N900A using xda app-developers app

sandman7793 said:
Damn! ! Lol I pre ordered one today. Guess I better continue being careful. I cracked my screen on my s4 waiting for my life proof, at the time I was on mdl so it was unlocked with loki. When I got my insurance phone it was already upgraded and locked for a while. Making sure to be careful with this one, including staying away from OTA.
Sent from my SM-N900A using xda app-developers app
Click to expand...
Click to collapse
Well I take back what I said,I just got my shipping info saying my case has shipped and will be here Friday. I will post pictures and let you know if it has any sound issues. Im just worried people wont be able to hear me like a lot of waterproof cases have when they first ship. Wish me luck!

waternut13134 said:
Well I take back what I said,I just got my shipping info saying my case has shipped and will be here Friday. I will post pictures and let you know if it has any sound issues. Im just worried people wont be able to hear me like a lot of waterproof cases have when they first ship. Wish me luck!
Click to expand...
Click to collapse
Ya my old life proof was bad for people to hear you and you to hear them. Drove my wife crazy when she was talking to me. Gave me a reason to get off the phone faster though.
Sent from my SM-N900A using xda app-developers app

Ordered Obex combo from DiscountCell on 4/10 for $79. Got shipping update that said it should ship 4/15. Now it says date unavailable?

waternut13134 said:
I've had my OBEX preordered since April 1st,it said it would be a 2 week back order. I called yesterday and they said there was a shipping mishaps and they are getting a few by the end of this week but won't be able to fulfill all pre orders until next month they predicted.
Click to expand...
Click to collapse
We'll be fulfilling orders next week as well, so many orders will be shipped soon!

seidioseidio said:
We'll be fulfilling orders next week as well, so many orders will be shipped soon!
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Click to collapse
Well got my case today, Very Study case.Feels great in the hand. People can hear me fine and I can hear them fine. Two huge cons right now,The proximity sensor automatically trips so as soon as I place a call the screen goes out and to end the call I have to push the power button and then hit end call. And two is the headphone port cover can come loose very easy,And when I mean easy I mean you barely touch it and it pops out. I called Sedio but they are out of the office today and will return Monday. Also they have little dots all over the screen that when your looking at the screen with a light back ground it looks like little specs of water droplets.

I read somewhere those dots are spacers to prevent rainbow effect and other issues related to sandwiching of screens.
Sent from my SM-N900A using XDA Premium 4 mobile app

waternut13134 said:
Well got my case today, Very Study case.Feels great in the hand. People can hear me fine and I can hear them fine. Two huge cons right now,The proximity sensor automatically trips so as soon as I place a call the screen goes out and to end the call I have to push the power button and then hit end call. And two is the headphone port cover can come loose very easy,And when I mean easy I mean you barely touch it and it pops out. I called Sedio but they are out of the office today and will return Monday. Also they have little dots all over the screen that when your looking at the screen with a light back ground it looks like little specs of water droplets.
Click to expand...
Click to collapse
Any more pros/cons?
What did Seidio have to say?
Mine shipped on 4/22.