No clue how it happened, but I am now sans an attached usb cover (I found the nub in my pocket, separated from the phone). It doesn't look like anything that can be user replaced and haven't seen any chatter about this... Has anyone had this problem? Any thoughts on repair?
informpage said:
No clue how it happened, but I am now sans an attached usb cover (I found the nub in my pocket, separated from the phone). It doesn't look like anything that can be user replaced and haven't seen any chatter about this... Has anyone had this problem? Any thoughts on repair?
Click to expand...
Click to collapse
Call AT&T or Samsung, it should be in warranty.
I actually had this same thing happen. The cover came undone from the little rubbery flexable piece when I was at work and I found the cover piece in my pocket. From there I just pulled the rubber piece out with some pliers and reattached the cover. I just have to remember to put it back on after charging/syncing.
Sent from my SAMSUNG-SGH-I537 using xda app-developers app
RCon227 said:
I actually had this same thing happen. The cover came undone from the little rubbery flexable piece when I was at work and I found the cover piece in my pocket. From there I just pulled the rubber piece out with some pliers and reattached the cover. I just have to remember to put it back on after charging/syncing.
Sent from my SAMSUNG-SGH-I537 using xda app-developers app
Click to expand...
Click to collapse
That's what I am doing as well. Except I don't remember often.
Wouldn't this be physical damage not covered under warranty?
Confirmed, they will not cover this. If the phone had water damage, it would be covered..
I am going to put the cover in a safe place because I was told if I show up with water damage without the cover, then the damage would not be covered, so best not to lose it. Doesn't make sense, but that's what I was told.
I find it quite funny that, after the factory 4.3 update, I know get a warning reminding me to make sure the USB cover is closed after I unplug it. My cover broke off a couple of months ago. They don't offer replacement covers, but they want us to be sure that the port is sealed up. Samsung is trying to cover their @$$. I wonder how many people still have their cover.
Sent from my SAMSUNG-SGH-I537 using Tapatalk
Sh** Proof
dibeachdude said:
I find it quite funny that, after the factory 4.3 update, I know get a warning reminding me to make sure the USB cover is closed after I unplug it. My cover broke off a couple of months ago. They don't offer replacement covers, but they want us to be sure that the port is sealed up. Samsung is trying to cover their @$$. I wonder how many people still have their cover.
Sent from my SAMSUNG-SGH-I537 using Tapatalk
Click to expand...
Click to collapse
Had a charging problem. Went to AT&T service center. They would not warranty replace the phone because my cover was missing. This happened yesterday. Because I had insurance, it was $200 to replace.
I wish they could sh**proof us when we deal with AT&T.
Wow!! $200?? I always thought that the insurance would cover the entire cost.
Sent from my SAMSUNG-SGH-I537 using Tapatalk
dibeachdude said:
Wow!! $200?? I always thought that the insurance would cover the entire cost.
Sent from my SAMSUNG-SGH-I537 using Tapatalk
Click to expand...
Click to collapse
It's the deductible, most insurance plans have it. $200 is quite a bit though, mine is $50.
Avail211 said:
It's the deductible, most insurance plans have it. $200 is quite a bit though, mine is $50.
Click to expand...
Click to collapse
There is no set deductable. The amount depends on what tier phone you have.
DEDUCTIBLE
A tiered deductible per the terms of your Insurance Coverage Certificate, will apply as follows:
Device Tier 1: Devices will be charged a $50 non-refundable deductible.
Device Tier 2: Devices will be charged a $125 non-refundable deductible.
Device Tier 3: Devices will be charged a $199 non-refundable deductible.
Which devices are on which Tier:
http://www.wireless.att.com/learn/en_US/pdf/wireless-phone-insurance-deductible-schedule.pdf
water proof, charge proof, resnap the flap proof?
It is well made proof. In fact we all have good proof it was not a well conceived of device and for these mega corps, either samsung or your svc provider, to not offer some type of replacement cover is the corruption of greed for us all to see. It is all too commonplace though, greed tactics that is, so we have all become numb. Thats why them and everyone else in a position to take advantage of us will do just that. What geniuses they are to promote blogs and such, just like this one here, so we can read and complain to each other and drop the number of would be complaints to there websites and call centers by an estimated 70%. Blog it up America. Letter from our government and Big biz>>>>>
Dear internet, thank you so very very much. First we would like to say sorry for scaring you with internet shutdowns and what not. That was just to prove a point. Yes, it worked. We would never do that though. Restrictions and complete surveillance, you bet your bandwidth bubba, but you're a cornerstone of todays democracy. Keep sending those "isnt America a republic" google searches over to "america and George Washington love democracy too" pretend a history sites. Well so long, you are forever in our thoughts and stuff, the best double agent that ever has or will of been. Can you imagine if people took to the streets in protest again. Budget, deficit, two words I refuse to say, hurts to type them. Yes we can change whatever we want to.
Forever yours, big guv n big biz
P.S. Facebook likes you, we lied and said you liked her too. I mean without her we would still be hacking myspace and aol accounts. Anyway she's a big fan. Millions of thanks, a billion more if China keeps up its westernized movement. So long you sly devil.
Im taking donations so I can start a we will complain for you website. Hope to get it up and running within a few months. Everything takes green paper that has a given value. Some people are only valued 8 pieces of low value green paper an hour for their work. Gosh I think we are all worth a lot more than 8 pieces of green paper
Someone hasn't been taking their medication as prescribed.
Sent from my SAMSUNG-SGH-I537 using Tapatalk
Related
Hi, amigos/amigas, in the HD2 accessories forum, there is a 17 page long stories of people and their HD2 screen crack from drops or being sat on...etc...
link
http://forum.xda-developers.com/showthread.php?t=613954
The question is that normal? Has any HD2 survive the daily accidents?
It is a disappointment if the 4.3 screen structural integrity is compromised its size and gravity. I am shock to see it happening and if HTC really did a thorough testing on the HD2.
uh..common sense??
Um.. if you drop or sit on your phone, chances are it will break. Its a $450 phone with a glass screen..
My advice, put down the popcorn and pick up a protective case. Can't fault HTC for customer error
Same story with the iPhone. They crack all the time - is it a design flaw - NOPE. Its a superthin piece of plastic or polycarbonite - if the case edge or back contacts hardenough the pressure from the impact should stress the screen to the point of breaking.
Don't put it in your pocket, bike with it or put it at risk. Like anything else take care of it and it will last. Unavoidable accidents do happen - thats why I carry insurance. I think if you dropped the phone from standing height on concrete in a flip type or metal case it will crack the screen just from the G's alone - on carpet it should survive.
i dropped mine for the first time a few days ago onto tile from about chest height. no cracks. the back and battery fell out though. maybe I'm just lucky. also i always have my phone in my front pocket with the screen facing towards my thigh which I'm sure has protected it from harm before.
I don't think people realize how thick and heavy the glass screen would have to be to even significantly reduce the chance of impact breakage. The one it comes with it is as thick and as durable as is practical in this form factor.
Durability is affected by price, cost of materials, and market demands. If you wanted it to be military-grade tough, be prepare to pay a large wad of cash for the phone. If you want it affordable, they're going to do what should function best for the average person living a normal (whatever normal means) life. If you want it to be durable AND slim, also be prepared for high prices. Right now, it's slim and affordable, so naturally, durability might not be as high as anyone would want it to be given the materials used.
And yes, this is all driven by the consumer, so the question is: what can 10 million copies of you afford to pay?
copualt3 said:
Hi, amigos/amigas, in the HD2 accessories forum, there is a 17 page long stories of people and their HD2 screen crack from drops or being sat on...etc...
link
http://forum.xda-developers.com/showthread.php?t=613954
The question is that normal? Has any HD2 survive the daily accidents?
It is a disappointment if the 4.3 screen structural integrity is compromised its size and gravity. I am shock to see it happening and if HTC really did a thorough testing on the HD2.
Click to expand...
Click to collapse
stim141 said:
Same story with the iPhone. They crack all the time - is it a design flaw - NOPE. Its a superthin piece of plastic or polycarbonite - if the case edge or back contacts hardenough the pressure from the impact should stress the screen to the point of breaking.
Don't put it in your pocket, bike with it or put it at risk. Like anything else take care of it and it will last. Unavoidable accidents do happen - thats why I carry insurance. I think if you dropped the phone from standing height on concrete in a flip type or metal case it will crack the screen just from the G's alone - on carpet it should survive.
Click to expand...
Click to collapse
Don't put it in the pocket? Well i dropped mine on hard surface and its fine thanks to the hard shell i put on it.. $15 investment
juanzho11 said:
Don't put it in the pocket? Well i dropped mine on hard surface and its fine thanks to the hard shell i put on it.. $15 investment
Click to expand...
Click to collapse
You mind sharing a picture of the type of case you have?!
Thanks goodness that the supplied soft case saved the machine twice!!!
One of them it fell right from my fleece and I even stepped on it(!!!) when chasing bus. When I picked it up, the cam cover was busted, but the screen was saved!!!
mingkee said:
Thanks goodness that the supplied soft case saved the machine twice!!!
One of them it fell right from my fleece and I even stepped on it(!!!) when chasing bus. When I picked it up, the cam cover was busted, but the screen was saved!!!
Click to expand...
Click to collapse
so not all incidents have a inevitable ending.
stim141 said:
- thats why I carry insurance.
Click to expand...
Click to collapse
I would carry insurance on mine as well, and definitely was very close to purchasing it while i was still in my 14 day return period, but i ultimately passed it up.
We have asurion insurance on our nextel blackberries at the office, having delt with many replacements though asurion, its a gamble of you're going to get a new replacement or a refurb. Most often it is a refurb. The refurbs are not blackberry factory refurbs but either refurbed in house by asurion or subcontracted out. The quality of the refurbs are dubious at best, id be pissed off my HD2 were replaced with refurb of the quality of some of the blackberries ive received from them at the office. replacement casings are often not OEM but some 3rd party equivalent. ive received replacements from them using non OEM casings that dont even have the blackberry logo on the casings.
Asurion is still going to charge you at least $100 deductible on damage from drops, or water on top of your $7 a month premium, so lets say i go a year till i damage my phone thats already $184 out of pocket, plus the premium i still have to pay to continue the insurance. I figure if i go a year before i break it, ive got $184 extra in my pocket to put towards the purchase of a new one. in a year the price of the HD2 will probably be halved. Id be willing to out of pocket pay upto another $150 on top of that $184 im saving by not getting insurance and then purchasing a sealed box brand new HD2 that i know ill be happy with.
However in a year or so there will likely be something newer out, I may not even want to replace the HD2 but rather make the upgrade to whatever is new out there.
d0ug said:
I would carry insurance on mine as well, and definitely was very close to purchasing it while i was still in my 14 day return period, but i ultimately passed it up.
We have asurion insurance on our nextel blackberries at the office, having delt with many replacements though asurion, its a gamble of you're going to get a new replacement or a refurb. Most often it is a refurb. The refurbs are not blackberry factory refurbs but either refurbed in house by asurion or subcontracted out. The quality of the refurbs are dubious at best, id be pissed off my HD2 were replaced with refurb of the quality of some of the blackberries ive received from them at the office. replacement casings are often not OEM but some 3rd party equivalent. ive received replacements from them using non OEM casings that dont even have the blackberry logo on the casings.
Asurion is still going to charge you at least $100 deductible on damage from drops, or water on top of your $7 a month premium, so lets say i go a year till i damage my phone thats already $184 out of pocket, plus the premium i still have to pay to continue the insurance. I figure if i go a year before i break it, ive got $184 extra in my pocket to put towards the purchase of a new one. in a year the price of the HD2 will probably be halved. Id be willing to out of pocket pay upto another $150 on top of that $184 im saving by not getting insurance and then purchasing a sealed box brand new HD2 that i know ill be happy with.
However in a year or so there will likely be something newer out, I may not even want to replace the HD2 but rather make the upgrade to whatever is new out there.
Click to expand...
Click to collapse
Exactly !!
I do the "MonnieRock" insurance plan. I put $10 a month in a "Phone fund" piggy bank. If never needed for repairs / replacements it automatically turns into "Upgrade Stash".
d0ug said:
I would carry insurance on mine as well, and definitely was very close to purchasing it while i was still in my 14 day return period, but i ultimately passed it up.
We have asurion insurance on our nextel blackberries at the office, having delt with many replacements though asurion, its a gamble of you're going to get a new replacement or a refurb. Most often it is a refurb. The refurbs are not blackberry factory refurbs but either refurbed in house by asurion or subcontracted out. The quality of the refurbs are dubious at best, id be pissed off my HD2 were replaced with refurb of the quality of some of the blackberries ive received from them at the office. replacement casings are often not OEM but some 3rd party equivalent. ive received replacements from them using non OEM casings that dont even have the blackberry logo on the casings.
Asurion is still going to charge you at least $100 deductible on damage from drops, or water on top of your $7 a month premium, so lets say i go a year till i damage my phone thats already $184 out of pocket, plus the premium i still have to pay to continue the insurance. I figure if i go a year before i break it, ive got $184 extra in my pocket to put towards the purchase of a new one. in a year the price of the HD2 will probably be halved. Id be willing to out of pocket pay upto another $150 on top of that $184 im saving by not getting insurance and then purchasing a sealed box brand new HD2 that i know ill be happy with.
However in a year or so there will likely be something newer out, I may not even want to replace the HD2 but rather make the upgrade to whatever is new out there.
Click to expand...
Click to collapse
Exactly !!
I do the "MonnieRock" insurance plan. I put $10 a month in a "Phone Repair Fund" piggy bank. If never needed for repairs / replacements it automatically turns into "Upgrade Stash". No deductible,no suckers taking my stash
PoisonWolf said:
And yes, this is all driven by the consumer, so the question is: what can 10 million copies of you afford to pay?
Click to expand...
Click to collapse
But keep in mind that they make idk.. minimum 5x the $$ money they spent making the device when one is sold. so if 2 million of there devices have been bought at there retail value they can afford to make 10 million of something else and the process repeats.
I'm pretty sure the difference in quality from theiPhone to the HD2 is almost extreme.
I had the original iPhone for 2 years and that thing went through hell and back with me... and only the back alumnium part got scratched up. Never a scratch or crack in the glass.
Within two weeks of having my HD2, it slipped out of my hand from about three feet up (onto carpet) and the entire screen spiderweb cracked.
I've never been so pissed in my life. It seems like the HD2 screen is closer to glass, while the iPhone is more of a plastic/glass hybrid? Obviously someone who knows the exact specs can tell us, but that's just my theory.
HTC can gain ground on Apple if they don't cut corners and continue to be innovative (in materials AND design), unlike Samsung and other manufactoring counterparts.
(PS. about $175 to get a HD2 screen fixed at a cellphone repair store.)
jcalderone said:
I'm pretty sure the difference in quality from theiPhone to the HD2 is almost extreme.
I had the original iPhone for 2 years and that thing went through hell and back with me... and only the back alumnium part got scratched up. Never a scratch or crack in the glass.
Within two weeks of having my HD2, it slipped out of my hand from about three feet up (onto carpet) and the entire screen spiderweb cracked.
I've never been so pissed in my life. It seems like the HD2 screen is closer to glass, while the iPhone is more of a plastic/glass hybrid? Obviously someone who knows the exact specs can tell us, but that's just my theory.
HTC can gain ground on Apple if they don't cut corners and continue to be innovative (in materials AND design), unlike Samsung and other manufactoring counterparts.
(PS. about $175 to get a HD2 screen fixed at a cellphone repair store.)
Click to expand...
Click to collapse
You gotta factor in weight, shape, drop angle, etc. Every drop (unless under controlled conditions) is going to be different. As for the glass, they use something called Gorilla glass patended way back in the 60s and just now they found the use for it, capacitive touch screens. Same glass they use in TVs, kiosks, etc. Pretty cool stuff. Check out this article.
Sat on the phone, now the screen is able to be pushed in and a clicking sound can be heard. It's all good though, no more back pocket for the HD2!
I've searched everywhere and can't seem to find a waterproof & rugged case for the note 2. the Otterbox defender seems to be the closest thing to what I want but it's not waterproof/water resistant. My main purpose for the case is to use the note 2 as a handheld GPS device when I go on hiking/backpacking.
Does anyone know if there is such a case exist or anything similar coming into market?
Start harassing Seidio to make a note 2 version of their OBEX case that they are releasing for iPhone5. This case seems to be close to the end-all for rugged cases.
Sent from my SPH-L900
Might email and ask Otterbox as well, they are making a waterproof case for s3, iphone4/5; new series called armor.
coiledwire said:
Start harassing Seidio to make a note 2 version of their OBEX case that they are releasing for iPhone5. This case seems to be close to the end-all for rugged cases.
Sent from my SPH-L900
Click to expand...
Click to collapse
I almost bought the S3 because that case was available. Before fishing season starts I hope I have a waterproof case. Even if only 10-15ft (although long duration would be ideal.)
Sent from my SCH-I605 using xda app-developers app
Would this be of use?
http://www.drycase.com/waterproof_S...tphones_waterproof_cases_for_Smartphones.html
It's not a waterproof case, per se, but it might be a good option until one becomes available on the market.
Sent from my SGH-I317M using xda app-developers app
oh well, I guess there is no such case atm. I'm just going to wait then. if it's really needed, I'll just get the Defender with some plastic food wrap. I really just need it to be splash/rain proof, not planning to swim with it and such...
cdnmaplechick, yea I've seen it and it seems to be nothing more than just a plastic bag and offer no protection at all. While ideally I want the case to be waterproof, ruggedness is still more important than waterproof.
shinew said:
oh well, I guess there is no such case atm. I'm just going to wait then. if it's really needed, I'll just get the Defender with some plastic food wrap. I really just need it to be splash/rain proof, not planning to swim with it and such...
cdnmaplechick, yea I've seen it and it seems to be nothing more than just a plastic bag and offer no protection at all. While ideally I want the case to be waterproof, ruggedness is still more important than waterproof.
Click to expand...
Click to collapse
Im always envious of the lifeproof cases we have on the two idevices in my house. Id love a waterproof case but it seems like our phone just isnt big enough yet (See what I did there?).
Sent from my SCH-I605 using Tapatalk 2
what about "liquipel?" they coat your phone with a special agent of theirs that protect it from water. google will tell more but its something ive come accrossed just reading tech articles.
If you have the note 2 already use a ziplock bag .... and a bluetooth headset. Isn't the whole point of fishing to be outdoors away from cell phone towers? I bet after fishing season a case should be out. Accessory makers should have cases out sooner since most phones almost always are announced a month or two ahead of time. Im still waiting on seidio extended battery convert case for this phone.
yes but when I am in the outdoors I want to take pictures shoot video txt my group I am with if nearby run gps tracking mapping navigation software. run ramp finder run charts when on the water play pandora or listen to an audio book etc.. etc. etc..
people seem to forget. I don't carry a phone. I carry a powerful portable hand held computer with me and oh by the way it happens to have a phone somewhere in there if i need it
I got this case for my S3
http://dx.com/p/protective-waterproof-case-for-samsung-galaxy-s3-i9300-black-176052
I will be sure to post pics/review when I get it.
I hope they end up making one for my Note II as well.
as a "go between" till nice stuff comes out I also got this for my Note II
http://dx.com/p/bike-protective-wat...-samsung-galaxy-note-i9220-n7100-black-175949
it says water proof I would take that to mean splash resistant. IE don't go submerging it but if it rains on it or something your "probably" ok.
I hope my Note II fits inside without having to remove it from my cases.
Liquipel is very cool but at almost $100 including shipping & insurance, the price is too high for my occasional need just to add waterproof protection. I only paid $450 for my phone new without contract. Not to mention I need to send in the phone and wait for about week for the turnaround.
Maybe it'll tempt me more if it's available somewhere I can get it done locally in few hours...
shinew said:
Liquipel is very cool but at almost $100 including shipping & insurance, the price is too high for my occasional need just to add waterproof protection. I only paid $450 for my phone new without contract. Not to mention I need to send in the phone and wait for about week for the turnaround.
Maybe it'll tempt me more if it's available somewhere I can get it done locally in few hours...
Click to expand...
Click to collapse
Am I missing something or is liquipel not even available for this phone? Also if you look on youtube there are plenty if reviews showing it failing..
Sent from my SCH-I605 using Tapatalk 2
Liquipel is available for Note I, so I just assumed with the note 2 it'll probably also work if I ask them, as I can't think of a reason why they wouldn't be able to coat a very similar phone in terms of physical design. But you're right, it's not officially on their list and it might not even be available for the note 2.
and they won't water proof guarentee ANY level of water protection anymore. leads me to believe they have issues with their process. you don't see them running phones underwater anymore.
nerys71 said:
and they won't water proof guarentee ANY level of water protection anymore. leads me to believe they have issues with their process. you don't see them running phones underwater anymore.
Click to expand...
Click to collapse
oh really? that's strange.... then what's the point of using the service if they can't even guarantee that? I've only seen the demo at last year's CES and I was pretty impressed by the demo.
shinew said:
oh really? that's strange.... then what's the point of using the service if they can't even guarantee that? I've only seen the demo at last year's CES and I was pretty impressed by the demo.
Click to expand...
Click to collapse
Slight peace of mind is suppose. I think they stopped because some people's iphone and such weren't protected and were damaged by water after the treatment. And I know if I had this done to my phone is never hesitate to get it wet im sure many are that way
Sent from my SCH-I605 using Tapatalk 2
LBJM said:
Isn't the whole point of fishing to be outdoors away from cell phone towers?
Click to expand...
Click to collapse
For the most part yes. Only use for the phone capabilities is emergencies. But the web/apps can be very helpful for a fly fishing noob.
Just got the hang of the basics late last year.. If the ice wasnt in the way I'd be out there now lol
Sent from my SCH-I605 using xda app-developers app
shinew said:
oh really? that's strange.... then what's the point of using the service if they can't even guarantee that? I've only seen the demo at last year's CES and I was pretty impressed by the demo.
Click to expand...
Click to collapse
thats my point ie whats the point. especially considering how expensive it is.
I would give it a liquipel treatment and then slap on an Otterbox Defender case. Liquipel applies a nanocoating to your device making it water resistant, see here: http://www.liquipel.com/
nerys71 said:
and they won't water proof guarentee ANY level of water protection anymore. leads me to believe they have issues with their process. you don't see them running phones underwater anymore.
Click to expand...
Click to collapse
They make cameras that can take pictures under water that are now cheap. With your portable computer (smartphone) becoming more powerful it needs vents in it to let the heat out. There's trade offs when you add a lot of features to a single device that a specialized device doesn't run into.
---------- Post added at 03:50 AM ---------- Previous post was at 03:46 AM ----------
uberjon said:
Just got the hang of the basics late last year.. If the ice wasnt in the way I'd be out there now lol
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
Funny I'm doing cold weather training so I can get used to being out in the cold and ice.
MJ2R0iAPGBc
The brand is Armor Guard and they have it for the Galaxy Note 2 and other Android devices.
I'm thinking of canceling my order for iSmooth and purchasing the above product, but im not sure...
Has anyone tried the Armor Guard?
http://www.buyarmorguard.com/?tcode=pi8&tag=google&gclid=CIjm_Zvf-LQCFehDMgoduzsAlw
Indistructable screen protector? Nice!
But at just .25 mm thick I'd be more interested in how it stands up to SPen use.
Wow their offering a 2 year warranty to fix or replace your phone if the screen cracks while using their product. Very interesting, Anybody tried it yet?
Sent from my GT-N7100 using xda app-developers app
The problem in the past with these super strong protectors tends to be that they are soft and using the s-pen will leave grooves. Would like to hear about that.
The N2 is considered as a tablet, including shipping, the total cost is $31, $33 for Canadians. We might as well purchase full warranty on it.
Sent from my SGH-T889 using xda app-developers app
mitchellvii said:
The problem in the past with these super strong protectors tends to be that they are soft and using the s-pen will leave grooves. Would like to hear about that.
Click to expand...
Click to collapse
My point exactly.. screen protectors that work so well for othwr devices don't work that well for the Note II due to the SPen.
I used a sheild that I have used with everyone of my devices over the past couple of years. They worked great and I loved them... that is until I bought them for my Note II. The grooves that the SPen left on the screen jusy drove me crazy.
DroidPH said:
Wow their offering a 2 year warranty to fix or replace your phone if the screen cracks while using their product. Very interesting, Anybody tried it yet?
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
I would read carefully between the lines of such warranty. Typically phone replacement claims are offered under a "normal" use, and trust me they will come up with any excuse to prove you were using your phone outside of their "normal" use guidelines. This is not a warranty from SquareTrade, Best Buy, or whoever else you bought your phone. Take for instance such reputable company as Otterbox. I called them up complaining about screen protector which is a known design flow, they created a case and told me the processing under warranty replacement will start after I send them a picture of front and back of the case with a piece of paper next to it stating my name and date. Furthermore, they wanted a picture of the defect, and since it was not visible on the picture I had to make a short lo-fi video clip explaining what's going on. I ended up just returning that Defender case back, but if this would have been outside of my 14 day replacement window - I wouldn't be surprised if they would come back to me "its a normal expected behavior". The point, always take these miracle warranty claims with a grain of salt
vectron said:
I would read carefully between the lines of such warranty. Typically phone replacement claims are offered under a "normal" use, and trust me they will come up with any excuse to prove you were using your phone outside of their "normal" use guidelines. This is not a warranty from SquareTrade, Best Buy, or whoever else you bought your phone. Take for instance such reputable company as Otterbox. I called them up complaining about screen protector which is a known design flow, they created a case and told me the processing under warranty replacement will start after I send them a picture of front and back of the case with a piece of paper next to it stating my name and date. Furthermore, they wanted a picture of the defect, and since it was not visible on the picture I had to make a short lo-fi video clip explaining what's going on. I ended up just returning that Defender case back, but if this would have been outside of my 14 day replacement window - I wouldn't be surprised if they would come back to me "its a normal expected behavior". The point, always take these miracle warranty claims with a grain of salt
Click to expand...
Click to collapse
Speaking about Otterbox I bought a case from a 3rd seller through Amazon.de that was defective (the inner silicon) and after contacting them and sending them the requested photos they agreed immediately to send me a new case as part of the 1 year warranty. Please note that I live in Greece and they cover everything. I have to say I am extremely happy with Otterbox.
They have videos of people break dancing with the phone tied to their ankle covered in the screen protector.
The phone gets damaged, but the screen is perfect.
I'll take it no one wants to try this product and write a review?
Armor Guard Reviews
I recently bought Armor Guard for my iPhone and iPad - it's AWESOME! I haven't had a major drop yet but the occasional time my phone dropped nothing happened. The warranty is unheard of and it's legit. I checked their Facebook page and someone posted about it.
BTW they have reviews on their website buyarmorguard dot com
luki22fab said:
The warranty is unheard of and it's legit. I checked their Facebook page and someone posted about it.
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Well since Sombody posted on Facebook it must be legit...
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
gpgalanis said:
Speaking about Otterbox I bought a case from a 3rd seller through Amazon.de that was defective (the inner silicon) and after contacting them and sending them the requested photos they agreed immediately to send me a new case as part of the 1 year warranty. Please note that I live in Greece and they cover everything. I have to say I am extremely happy with Otterbox.
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Never had problems with otterbox warranty. They replaced my two cases immediately after the pics were sent. I even mentioned that the defect was that it didn't come with a sp so I cant take picture of what is not there. I just wanted the sp they sent me two complete replacement product
On there site it says Read our full Limited warranty for Details.. Well one small detail. There is NO Posted warranty
On there FAQ.. Question is . what if my phone or device cant be repaired .
Answer:We will replace it with a LIKE Device.
A warranty like this got me once on a tv. they can give you anything with similar specs. Does not have to be exact specs.
But if the above is not really a issue but just me being paranoid its a good deal. If this were not a soft material protector .
What do you think.. Anyone find there full warranty details please post..
If someone who bought this product could comment on the warranty, since they state that the warranty details are included with the order (I dunno why they don't just post them on their site unless they don't want the masses reading it before they purchase... Might be shady).
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
MY experience tryin to order from them, 1st attempt, submitted order online, 2 weeks latr, I called due to no email notification, nothing, they stated it was back order and wait a few weeks. ...a few weeks ltr I called n cancelled...2nd attempt, made order thru their phone automatic service...1 month ltr I see a charge on my bank account. ..called them to see what happened cause I never received anything, they said my card was denied but I told them that my bank showed $31 were charged, they told ir was a pre authorized payment n they didnt see any charges...ended up callin my bank and submitted a dispute....
Sent from my SGH-T889 using xda premium
KingP1n said:
MY experience tryin to order from them, 1st attempt, submitted order online, 2 weeks latr, I called due to no email notification, nothing, they stated it was back order and wait a few weeks. ...a few weeks ltr I called n cancelled...2nd attempt, made order thru their phone automatic service...1 month ltr I see a charge on my bank account. ..called them to see what happened cause I never received anything, they said my card was denied but I told them that my bank showed $31 were charged, they told ir was a pre authorized payment n they didnt see any charges...ended up callin my bank and submitted a dispute....
Sent from my SGH-T889 using xda premium
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Wow sorry to hear about that. I was really interested in trying this product but after reading this, yeah ill stay with my Mime glass protector. Oh well.
Sent from my SPH-L900 using Tapatalk 4 Beta
Please help.. A couple weeks ago I was using my s-pen, just like normal, and suddenly the ass-end of it just SHEARED OFF.
I attempted to repair it by shoving a piece of a toothpick into the part of the ass-end that broke off, and the part that remained inside my phone. This did not work well as, in my attempts to do this, the toothpick snapped in two and now I just have the parts with toothpick pieces stuck in them.
I clipped off the excess toothpick and have been using my stubby stylus as such since, flicking it to insert it into the phone and smacking the bottom of it against my hand as if I were packing a pack of cigarettes in order to remove it.
Point being: I cannot continue to use and abuse my phone in such a manner, even if I do have an OtterBox on the damn thing. I need to repair/replace my stylus, this is obvious, but I don't feel like paying $30 for a brand-new stylus when the only thing wrong with it is the ass-end. Does anybody know of anywhere I can purchase [a] new ass-end(s) so that i can replace just that part of the stylus?
Flyffe Myrddin said:
Please help.. A couple weeks ago I was using my s-pen, just like normal, and suddenly the ass-end of it just SHEARED OFF.
I attempted to repair it by shoving a piece of a toothpick into the part of the ass-end that broke off, and the part that remained inside my phone. This did not work well as, in my attempts to do this, the toothpick snapped in two and now I just have the parts with toothpick pieces stuck in them.
I clipped off the excess toothpick and have been using my stubby stylus as such since, flicking it to insert it into the phone and smacking the bottom of it against my hand as if I were packing a pack of cigarettes in order to remove it.
Point being: I cannot continue to use and abuse my phone in such a manner, even if I do have an OtterBox on the damn thing. I need to repair/replace my stylus, this is obvious, but I don't feel like paying $30 for a brand-new stylus when the only thing wrong with it is the ass-end. Does anybody know of anywhere I can purchase [a] new ass-end(s) so that i can replace just that part of the stylus?
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Email me on [email protected], so that i can let you know what exactly to be done to get a new spen without charge
swagatsourav said:
Email me on [email protected], so that i can let you know what exactly to be done to get a new spen without charge
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You can just post here. Lol.
If you check on eBay, you can score a new genuine OEM S Pen for $15.
I ordered one from the Samsung website.. Using a 50% off coupon it was only 14.99....
Sent From My Ginormous Note 2
Don't be cheap, just buy a new pen.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
LittleRedDot said:
Don't be cheap, just buy a new pen.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
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I paid $350 for this phone. The stylus broke for no reason whatsoever after four months.
I WILL BE CHEAP IF I WANT TO
Well in that case, have you tried contacting Samsung for a warranty replacement?
No idea how that works. I lost mine soi that's why I had to replace it.
BTW... the bashing like cigarette case removal method sounds bad. I'd just keep it in a pocket for now!
No sense in breaking the phone over a relatively inexpensive replaceable accessory...
Sent From My Ginormous Note 2
Flyffe Myrddin said:
I paid $350 for this phone. The stylus broke for no reason whatsoever after four months.
I WILL BE CHEAP IF I WANT TO
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I got one under warranty from aT&T just call them and tell them it quit working. See if that works first.
Free + overnight shipping and I got $25 off my bill.
Honestly your picture does not look like it broke on its own but I'll take your word for it
droidbabyxda said:
Honestly your picture does not look like it broke on its own but I'll take your word for it
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Well, like I said, I attempted to repair it with a toothpick first. when that didn't work, I shaved some of the plastic off of the exposed broken pieces with a knife to make it flush so that I might Gorilla-Glue it.
You're going round robins barn for no reason. If it broke legitimately (which I don't see how) then you can easily get it replaced under warranty. Why you would even attempt a repair is beyond me, unless you broke it yourself and are feeling guilty.
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LittleRedDot said:
You're going round robins barn for no reason. If it broke legitimately (which I don't see how) then you can easily get it replaced under warranty. Why you would even attempt a repair is beyond me, unless you broke it yourself and are feeling guilty.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
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Yup. +1 if it was defective workmanship my first instinct would be to call aT&t and get a replacement or get really pissed.
LittleRedDot said:
You're going round robins barn for no reason. If it broke legitimately (which I don't see how) then you can easily get it replaced under warranty. Why you would even attempt a repair is beyond me, unless you broke it yourself and are feeling guilty.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
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I honestly don't understand how or why it broke either. There was no reason for it to have broken. My brother got his Note II at the exact same time as I did, and his is still going strong.
Flyffe Myrddin said:
Please help.. A couple weeks ago I was using my s-pen, just like normal, and suddenly the ass-end of it just SHEARED OFF.
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Sheared off, whilst in your hands, using it? Or left on the table/etc, came back and found it sheared off? Or sheared off, whilst you were inserting it back into the S-pen slot?
You weren't playing fruit ninja, were you?
Perhaps, your brother snapped his and simply swapped it with yours?
Because, I'm holding my S-pen right here, and the only way I can see it having broken as your photo depicts, is for it to have been snapped by hand.
Defective workmanship, would more likely result in it not being glued/affixed/assembled properly and it separating from each other, but not snapping/shearing.
If it truly was as you state it, then see if you can get a replacement under warranty. Otherwise purchase another one from ebay/etc or glue it back together and use it ghetto style.
Optimistic Pessimist said:
Sheared off, whilst in your hands, using it? Or left on the table/etc, came back and found it sheared off? Or sheared off, whilst you were inserting it back into the S-pen slot?
You weren't playing fruit ninja, were you?
Perhaps, your brother snapped his and simply swapped it with yours?
Because, I'm holding my S-pen right here, and the only way I can see it having broken as your photo depicts, is for it to have been snapped by hand.
Defective workmanship, would more likely result in it not being glued/affixed/assembled properly and it separating from each other, but not snapping/shearing.
If it truly was as you state it, then see if you can get a replacement under warranty. Otherwise purchase another one from ebay/etc or glue it back together and use it ghetto style.
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Sounds and looks like S-Pen Ninja.
Again, that is just the two pieces. I have shaved off the extra plastic with a knife. That is not what it looked like when it broke. I pulled the s-pen out and when I held it like a pencil like you are supposed to, with the ass-end resting on the crook between my thumb and forefinger, it just sheared off.
Flyffe Myrddin said:
Again, that is just the two pieces. I have shaved off the extra plastic with a knife. That is not what it looked like when it broke. I pulled the s-pen out and when I held it like a pencil like you are supposed to, with the ass-end resting on the crook between my thumb and forefinger, it just sheared off.
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sheared
past tense of shear (Verb)
Verb
Cut the wool off (a sheep or other animal).
Cut off (something such as hair, wool, or grass) with scissors or shears.
So you cut it off? I'm just giving you a hard time. I would def call into the carrier or Samsung. If you came to my store, I could probably get you one at no charge.
Anyone who would just cut up their s-pen is insane. But yeah, I've been attempting to get this resolved for a couple days now. Samsung won't put me on with an actual human, so I think I'm going to contact AT&T about it.
Ohhh big spender.. Try being deployed on the other side of the world and having to spend $869 to get one
Sent from my super awesome Galaxy Note II via Tapatalk.
VivaLaCam92 said:
Ohhh big spender.. Try being deployed on the other side of the world and having to spend $869 to get one
Sent from my super awesome Galaxy Note II via Tapatalk.
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"I'm not going to try to help you at all, I'm just going to try to one up your problems"
Sent from my GT-N7100 using xda premium
D3_ said:
"I'm not going to try to help you at all, I'm just going to try to one up your problems"
Sent from my GT-N7100 using xda premium
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Your answers were posted earlier, quit being a cheap ass and buy a new one. They go for $10 all day on eBay.
Sent from my super awesome Galaxy Note II via Tapatalk.
Dropped it from about 2' and there it was like a spiderweb. My question is should I trust a local place to fix it for 150$?
Which otterbox? Commuter or defender??
Sent from my HTC One using xda app-developers app
Check out the Ifixit teardown. This thing is impossible to repair, I think.
Doesn't HTC just send you a new one for warranty issues?
Sent from my HTC One using xda premium
upstandingcitizen said:
Check out the Ifixit teardown. This thing is impossible to repair, I think.
Doesn't HTC just send you a new one for warranty issues?
Sent from my HTC One using xda premium
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Warranty won't cover accidental damage
rider5512 said:
Warranty won't cover accidental damage
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My point was that it is more feasible to replace the device as a whole than open it up and repair it.
OP, a quote from Ifixit: "The display assembly cannot be replaced without removing the rear case—this will make the most common repair, a damaged screen, nearly impossible."
Link to article: http://www.ifixit.com/Teardown/HTC+One+Teardown/13494/3
Sorry, but I feel like they would fail to fix the screen.
HTC have said the H1 is highly reparable and was designed with repairs in mind, but they say you need a special tool that only HTC has.
John.
upstandingcitizen said:
Check out the Ifixit teardown. This thing is impossible to repair, I think.
Doesn't HTC just send you a new one for warranty issues?
Sent from my HTC One using xda premium
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It was in an otterbox defender. It litterally fell 2' at most onto a vinyl floor.
ycode90 said:
It was in an otterbox defender. It litterally fell 2' at most onto a vinyl floor.
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I have both defender and commuter..but i prefer the commuter since its have quite thick and soft rubber if compare to defender which have thin and hard rubber (not good to absorb impact) plus the hard poly plastic and aluminum i dont think they are good when mix with each other. Easy to scratch the aluminum body. The hard case, i observe is too tight (prone to scratch the alu body) when i put my H1 inside it, feel very solid, but i really afraid if it fall down, then plastic and its thin rubber unable to protect it from impact..i do try search if anyone had done any drop test using the defender or commuter with no prevail..
Sent from my HTC One using xda app-developers app
I'm kinda put off by this whole thing it's gonna cost me at least $150 on a 46 day old phone.
ycode90 said:
I'm kinda put off by this whole thing it's gonna cost me at least $150 on a 46 day old phone.
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If you send it into HTC, they will send you a quote on how much it costs to fix. It'll probably be around the same price but this time, HTC will be doing it
ycode90 said:
I'm kinda put off by this whole thing it's gonna cost me at least $150 on a 46 day old phone.
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Stop trying to save 30 dollars and get HTC to replace it. You will kick yourself when you get your phone back and the case is mangled because third party repairs don't have the right tools to disassemble the phone.
I have a TPU case and so far I've done great in terms of drops. At least one face down drop from three of so feet off the ground.
Not trying to save anything but if HTC does it I'll be out a phone for 10 days plus cost. That's probably what I'll have to do tho. The cs guy said they may discount the repair due to the circumstances.
Get it done from HTC. With local places you need to consider not only might they do a crap job but they also might use cheap unofficial glass which is more prone to smash again, my friend recently had that problem with her Nexus 4 repair.
I decided to just file an insurance claim 200$ witch means 400$ in less than ninety days on this phone fml.
ycode90 said:
I decided to just file an insurance claim 200$ witch means 400$ in less than ninety days on this phone fml.
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i'm looking at a $200 claim less than a week after getting mine. first time i've cracked a phone since my iphone 3g.
i'm gonna try to get a gs4 back instead, i can't have a device that literally glides on surfaces. i didn't drop the phone it slid from my lap to the concrete. that's some ****ed up **** to have to deal with for the premium of "aluminum casing" lmao aluminum comes on beer cans.