Database Develop

After searching for answers... Screen taps not responding

Hi there. I picked up an important call whilst in the shower. Very little water fell on my Kaiser but I belive that this caused the screen to stop working. Or I have dropped it as well.
Now I tried the business card remove dust particle trick. Didn't work. So I disabled cube / Touchflo. Then I reinstalled my ROM. Basically, I can't align the screen... I tried using the Remote Screen Alignment tool as well.
What's weird is that when you leave the phone for a couple of seconds, the battery conservation feature kicks, and when I touch the screen, the screen powers back up. So I know the screen works but just not properly.
Do I have to replace my screen (or just the TOUCH component of it)? I'm not too good with hardware but can I take it apart and fix the problems?
EDIT: For those facing similar problems, use the trial version of SOTI Pocket Controller to work on your Kaiser remotely.

I'm sure someone knows what to do... please help.

I had the exact same issues you were having, I had to send it in finally so I hope it is warrantied.

jallenclark said:
I had the exact same issues you were having, I had to send it in finally so I hope it is warrantied.
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nope, its out of warranty. I'm thinking of using pocketpctechs or some other similar service. Any suggestions?

I would just order a new screen and replace it yourself.

jallenclark said:
I would just order a new screen and replace it yourself.
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Did they replace the entire screen or jus the TOUCH component? I heard that the TOUCH surface is way cheaper.
Also, I'm not too sure how to replace it myself.

when my tilt was in warranty they just gave a new device but on the call they said the screen was dead even though it displayed and had minimal responce.
I could be wrong but I don't think it would be easy (if even possible) to replace just the touch surface of the screen.

White Screen with Vertical Lines

Out of no where my phone screen is mostly white with lots of multi colored vertical lines. I tried resetting it hard, soft, and reset it to the defaults. I still cannot see anything on the screen. I assume its a loose cable to the screen, but since i am under warrenty i didnt open it up. I already have a replacement warrenty phone on its way, but i dont wanna return a cooked rom. What do u guys think the best way to reformat the phone back to an original rom?

Can you take a screenshot of it?

I cant see anything on the screen. But ill take a picture of the screen...
http://www.dbhosts.net/bob/photo.jpg
Thanks

from what I can see from the photo your screen is cracked

No its not cracked at all. Ill try and take a better picture.

To take a better image, use MyMobiler (although i do suspect it'll give the regular windows screen).

that certainly looks like a crack to me, it won't be really apparent if its on the back side

yeah that is for sure cracked, well unless you drew on the screen with a black marker. you do know that if you send a warranty phone in that has physical damage they charge you the cost of the replacement phone they sent you?

i tried using my Mobiler (which by the way ****ing owns) and i dont see anything wrong with the screen.

biofilter69 said:
yeah that is for sure cracked, well unless you drew on the screen with a black marker. you do know that if you send a warranty phone in that has physical damage they charge you the cost of the replacement phone they sent you?
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can anyone say ****? How the **** could i have cracked? (obviously u cant answer that). I already started the warrenty process. Any smart ideas?

ive read a few threads that screens will just crack sometimes without real damage. sorry man that sucks.

I appreciate everyones help. Maybe they will look past this small "crack". Do u think its possible to re flash the rom without a working screen?

yeah i suppose you could flash it but you won't be able to calibrate the screen, try it and then check my mobiler to see what is going on.

here is my next issue. I cant find the text file that i stored the original radio and rom version. What is the best OEM to go with? *im an att customer and i got this phone thru warrenty in may*

http://forum.xda-developers.com/showthread.php?t=335568
i haven't read through it but that should help.

Screen wont turn on

So one day after working out I took out my phone from my pocket and basically the screen wont turn on at all. upon further inspection it looks like that there is a very VERY minor scratch UNDER the screen ranging from right above the home button from the left to right corner. it is barely visible and you have to look at it in the perfect angle just to see the crack. I am freaking out and not sure what I should do. The phone will turn on and everything and it seems like i can actually touch things on the phone and I will hear feedback from it but just no image will display at all. It is a blank screen as if the phone is turned off. Any ideas on how to fix this? or would I need to try to fix the screen all together?

blackguy101 said:
So one day after working out I took out my phone from my pocket and basically the screen wont turn on at all. upon further inspection it looks like that there is a very VERY minor scratch UNDER the screen ranging from right above the home button from the left to right corner. it is barely visible and you have to look at it in the perfect angle just to see the crack. I am freaking out and not sure what I should do. The phone will turn on and everything and it seems like i can actually touch things on the phone and I will hear feedback from it but just no image will display at all. It is a blank screen as if the phone is turned off. Any ideas on how to fix this? or would I need to try to fix the screen all together?
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Sounds like what happened on my S4... when taken to AT&T they said it was a pressure crack. That's not the glass, that's the screen itsel lf possibly due to excessive heat OR if something heavy was left on it (or not that heavy, just on top of the phone for quite a while). Either way, you would need the screen replaced or you can take it to AT&T and see what you can do This is only from my own experience and knowledge, however my S4 broke due to presumed heat (don't know how) and nothing on it, though AT&T refuses to rule that possibility out. Sorry if I couldn't help too much

SkyAttacksX said:
Sounds like what happened on my S4... when taken to AT&T they said it was a pressure crack. That's not the glass, that's the screen itsel lf possibly due to excessive heat OR if something heavy was left on it (or not that heavy, just on top of the phone for quite a while). Either way, you would need the screen replaced or you can take it to AT&T and see what you can do This is only from my own experience and knowledge, however my S4 broke due to presumed heat (don't know how) and nothing on it, though AT&T refuses to rule that possibility out. Sorry if I couldn't help too much
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You helped do not worry! So I called samsung and when I explained how exactly the crack appeared, he told me that I could send it in and they can see what they can do (I was kinda nervous because I was rooted but I was able to odin it back to stock thank god its not hard at all to do even without what is viewable on the screen lol) The rep told me something along the lines of it could be either dead pixles is what I am seeing and not a crack. I kinda doubt thats why its like that but idk. He said that when samsung gets it they will do a hardware check and if they can determine if the crack was not made due to me dropping it then they will fix it. As for how true this is I have no idea! I never in my life had to use a warranty before so im scared to find out what they say!

blackguy101 said:
You helped do not worry! So I called samsung and when I explained how exactly the crack appeared, he told me that I could send it in and they can see what they can do (I was kinda nervous because I was rooted but I was able to odin it back to stock thank god its not hard at all to do even without what is viewable on the screen lol) The rep told me something along the lines of it could be either dead pixles is what I am seeing and not a crack. I kinda doubt thats why its like that but idk. He said that when samsung gets it they will do a hardware check and if they can determine if the crack was not made due to me dropping it then they will fix it. As for how true this is I have no idea! I never in my life had to use a warranty before so im scared to find out what they say!
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If you see the crack under the screen when it's off then I'm pretty sure that's not dead pixels, I would show you my S4 but my dad has it in custody to get it fixed and sell it sometime in the future... basically, everytime I rebooted the phone, more cracks came, and then they grew. I'm glad I could help though and I hope that the warranty covers it even with Odin flash, however root is within the system I believe so even a clean Odin flash may remove root but not all traces Hopefully they won't bother checking the entire system for traces, but if they do... thennnn you're kinda screwed sadly. Considering you're sending this to the actual manufacturer (Samsung) instead of the carrier (AT&T) then it is very likely that they will find out about the root. Whether they really care? (Which they probably do, screw your enterprising ways Samsung) That's up to them now. I wish you the best of luck!!!! Tell me how it goes

What is happening to my Nexus 6, is there aniway to fix it? [Water Damage]

My nexus 6 falled from my hand to a small puddle of rainwater like for 15-25 seconds, i picked off it then i saw that all works normally i dried it with my shirt and, saved it in to my pocket after a few minutes i wanted to do a phone call but saw that the screen were all black and showing some lines i went to my house and tried some times to turn it on but anything worked, then i left it in a container with rice for 24 hours today i tried to turn it on but it is not working , when i push the On button it just show some lines with a very light green/yellow background and the green notification Led is turned on. What i can do? what is happening to my nexus?i need to buy a new screen? is there another way to save my phone?
Any suggestion?
Hope someone could help me
i had taken some photos but i can't post it due to the restrictions of a minimum of 10 post in the forum but there is an album with two photos of the nexus in my profile.

It could be the screen. Mainboard is also a possibility here. Someone is going to have to look at it and see what's wrong.

Strephon Alkhalikoi said:
It could be the screen. Mainboard is also a possibility here. Someone is going to have to look at it and see what's wrong.
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Thank you so much for answering, by the way i have posted some images of the phone in an album in my profile.

Rule of thumb with possible water damage is NOT to turn the phone on until it is dry. By turning on the Nexus, you guaranteed yourself a repair bill at best, or having to purchase a new phone at worst. Looking at the pics in your profile, your problem is on the motherboard. Someone will have to take the device apart and look at it to be sure, but you're likely looking at a motherboard replacement.
If you have a warranty, try using it.

Strephon Alkhalikoi said:
Rule of thumb with possible water damage is NOT to turn the phone on until it is dry. By turning on the Nexus, you guaranteed yourself a repair bill at best, or having to purchase a new phone at worst. Looking at the pics in your profile, your problem is on the motherboard. Someone will have to take the device apart and look at it to be sure, but you're likely looking at a motherboard replacement.
If you have a warranty, try using it.
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[UPDATE] First i opened the nexus and disconected the battery from the phone dried competely with a towel then i left the phone for half an hour in a warm place then i dried it a little more with a heat gun , after that i left it in a bag of rice for two days and today i taked out the nexus, conected it to the charger then the green led started to turn on again, left it like for 4 minutes charging and then the nexus suddenly turned on! with all functioning correctly the screen the sim wifi all! , i was so happy and lifted up the smartphone to look at it but then the screen started to show some blurred lines and blue colors and a little bit distorsioned graphic interface in the screen but with all elements in screen.
Now i turned off the nexus
The problem could be the flexor of the screen?
because when i removed the back cover of the nexus with a guitar pick maybe i damaged the flexor or something like that
What i should do?

BryanMXB7 said:
What i should do?
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As I've said repeatedly, get someone to look at it. With the symptoms you describe, there could be multiple causes, and only a technician or repair center can determine the actual cause.

Strephon Alkhalikoi said:
As I've said repeatedly, get someone to look at it. With the symptoms you describe, there could be multiple causes, and only a technician or repair center can determine the actual cause.
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Thank you
Don't get angry
It was the flexor , All works nice but the flash does not work
I will try to repair it

I'm not angry, but I don't like having to repeat myself. Anyway, let us know if you get the flash fixed.

Screen Flickering

Hey guys
I have a very strange problem with my Huawei P10
About 2 weeks ago, I noticed that two purple horizontal stripes are appearing in a 3-4sec sequence
Normally, I would immediately ask for a repair, but there's a thing which persecutes me: it only happens when I don't touch the screen for longer than 3-4sec
When there's a continuous contact with the screen (e.g when writing a message) nothing happens, everything is fine and dandy, but whenever I leave the screen for itself for 3 or more seconds (e.g when watching a movie), the stripes start to appear every few seconds, and continue until the screen goes dark or until I touch it again, but after touching it it still takes only a few seconds for the stripes to sequentially flicker again
Here's what I've tried so far (no result):
- safe mode
- factory reset
- cache partition wiping
- cord input deep clean
What may be the reason?

Hey.
It's 100% a board or Display issue. send it for repairs. but i believe maybe you've dropped ur phone. Anyways Huawei knows better.

Erfan_rv said:
Hey.
It's 100% a board or Display issue. send it for repairs. but i believe maybe you've dropped ur phone. Anyways Huawei knows better.
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It's quite complicated
I once dropped it, but even after that, the previous LCD worked fine, there were no errors other than broken glass, so I guess we could exclude a board issue and lean toward your second option, as now that the LCD has been replaced, the fault occurs
What's more, I noticed that if I press the Home Key, and then put my finger in the bottom right corner and hold it, I can still use the whole LCD space without the flickering (I need to press the Home Key first so that it works after I hold my finger in the corner)
It's like the LCD needs to be in contact with your finger all the time to avoid that, which has led me to an idea: would a tempered glass solve that maybe?

fengels said:
It's quite complicated
I once dropped it, but even after that, the previous LCD worked fine, there were no errors other than broken glass, so I guess we could exclude a board issue and lean toward your second option, as now that the LCD has been replaced, the fault occurs
What's more, I noticed that if I press the Home Key, and then put my finger in the bottom right corner and hold it, I can still use the whole LCD space without the flickering (I need to press the Home Key first so that it works after I hold my finger in the corner)
It's like the LCD needs to be in contact with your finger all the time to avoid that, which has led me to an idea: would a tempered glass solve that maybe?
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I can't really answer for sure but i believe if there's a Huawei service center in your city and you try to fix ur broken huawei, your wasting your time. Whatever solution u apply on ur phone its just gonna be temporary since u hide your problem and not solved it.

Erfan_rv said:
I can't really answer for sure but i believe if there's a Huawei service center in your city and you try to fix ur broken huawei, your wasting your time. Whatever solution u apply on ur phone its just gonna be temporary since u hide your problem and not solved it.
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I still think (or should I say believe ) that there's a solution which doesn't involve another screen replacement
As for your "temporary solution" mention, I guess if I found one, it wouldn't be temporary, since the fault doesn't progress, it's been the same for a month or so when it first occured, which gives me another reason not to replace the screen and keep looking for other possibilities
I don't need a Huawei service center, I can replace the LCD myself (didn't do that the first time though), but it still involves spending money, whereas I've been looking for unpaid solutions the whole time; getting a new LCD is an extremity

fengels said:
I still think (or should I say believe ) that there's a solution which doesn't involve another screen replacement
As for your "temporary solution" mention, I guess if I found one, it wouldn't be temporary, since the fault doesn't progress, it's been the same for a month or so when it first occured, which gives me another reason not to replace the screen and keep looking for other possibilities
I don't need a Huawei service center, I can replace the LCD myself (didn't do that the first time though), but it still involves spending money, whereas I've been looking for unpaid solutions the whole time; getting a new LCD is an extremity
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You can ask them to diagnose it and tell you about problem noone makes you pay for a lcd. And after reading your message over and over (And since i repair TVs and everything with electronics inside) i think it also can be your touch or display controller ic. Mostly it could be from touch ic since screen works fine while its in touch with something. But someone has to try your lcd or mb on a healthy one to make sure. which you can't do nothing like that. or do you?

@fengels did You bought original lcd, where can I buy it in good price?

I know this problem from older galaxy series like s5. The fix for this most of the time was disable auto brightness or higher the brightness on auto brightness. Don't know if this is the same problem, but it could be a try. Also don't know which cause this strange problem. Hope it can help you

Syco2oo5 said:
I know this problem from older galaxy series like s5. The fix for this most of the time was disable auto brightness or higher the brightness on auto brightness. Don't know if this is the same problem, but it could be a try. Also don't know which cause this strange problem. Hope it can help you
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No, it's a different problem, in the galaxy series the whole screen would flicker, whereas in my P10 it's only 2 horizontal stripes appearing in a 4-5 sec sequence whenever I leave the screen untouched for longer than 5sec
Playing around with the brightness doesn't solve that unfortunately, actually no in-device settings do, as I've tried almost every single option which is screen-related, like switching the eye comfort mode on, but still no result
The main reason why I'm still looking for an unpaid solution is that apart from this one error, the phone is like brand new, everything works fine

ok, so if I understad the problem shows up after you replaced the LCD display? So do you really think is more software related than hardware? I personally would send it to diagnose and repair.

DallasCZ said:
ok, so if I understad the problem shows up after you replaced the LCD display? So do you really think is more software related than hardware? I personally would send it to diagnose and repair.
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The thing is it didn't show up immediately, I had used the phone for some time with no errors before it first occured
Also, since the new LCD was set, I haven't done any physical damage to it, I've never dropped or sunk the phone
Since you guys mostly advise me to send it, I guess that's what I will have to do

fengels said:
The thing is it didn't show up immediately, I had used the phone for some time with no errors before it first occured
Also, since the new LCD was set, I haven't done any physical damage to it, I've never dropped or sunk the phone
Since you guys mostly advise me to send it, I guess that's what I will have to do
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While you were replacing screen, did you turn your device off and disconnect the battery? and i think cleaning all cables coming from LCD and related sockets on motherboard can help. Use thinner or alcohol and if you wanna use thinner be careful so it wouldn't touch anything except golden contacts. Thinner is dangerous and affects ur phone color and plastic parts.

Erfan_rv said:
While you were replacing screen, did you turn your device off and disconnect the battery? and i think cleaning all cables coming from LCD and related sockets on motherboard can help. Use thinner or alcohol and if you wanna use thinner be careful so it wouldn't touch anything except golden contacts. Thinner is dangerous and affects ur phone color and plastic parts.
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I did turn the device off, but I didn't take the battery off, since it's strongly glued to the phone's body, and I didn't want to damage it
Anyway, could not taking the battery off really be the reason?
As for cleaning, I did it by simply blowing out all the potential dirt, I'm inexperienced in thinner and alcohol cleaning

fengels said:
I did turn the device off, but I didn't take the battery off, since it's strongly glued to the phone's body, and I didn't want to damage it
Anyway, could not taking the battery off really be the reason?
As for cleaning, I did it by simply blowing out all the potential dirt, I'm inexperienced in thinner and alcohol cleaning
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I am not sure butbon some phones it damages screen. I've seen this on laptops. But anyways its done. Open ur phone and use alcohol. put 2 drops of alcohol on each socket and flat cable connectors and brush it with a soft brush. u don't want to bent any golden contact. It's last thing u can do to fix it without paying for hardware related stuff.

Erfan_rv said:
I am not sure butbon some phones it damages screen. I've seen this on laptops. But anyways its done. Open ur phone and use alcohol. put 2 drops of alcohol on each socket and flat cable connectors and brush it with a soft brush. u don't want to bent any golden contact. It's last thing u can do to fix it without paying for hardware related stuff.
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Well, will definitely try it then, but what alcohol? Does it need to be something specific?

fengels said:
Well, will definitely try it then, but what alcohol? Does it need to be something specific?
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Just regular alcohol that drug stores sell. for using on injection. sorry my English is awful.