[Q] Data loss from internal storage and sd card - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hi guys
I plugged my note into my pc using usb cable to transfer games I had downloaded. After unplugging I discovered that all video files and all picture files have disappeared from both the internal sd and my sd card. This is really confusing. I've no idea how this has happened and what I can do to restore it all. This is really upsetting as we had a new baby recently and all my photos of her and my other kids have disappeared. :crying:
Any advice will be gratefully received.
Many thanks in advance.
GG

Just reboot your device and check again

Hi
Tried reboot. Still nothing. File manager shows folders as being there, but contents are missing.

GunnerGeezer said:
Hi
Tried reboot. Still nothing. File manager shows folders as being there, but contents are missing.
Click to expand...
Click to collapse
If they are really deleted try something like "DiskDigger" and check if it finds your pictures.
I used it on the JB leak which doesn't show all files and folders when connected to the PC. I didn't think of this and deleted an "old and empty" folder. I lost about 200 pictures of my baby.
With this tool I got back all of them.

That sounds fantastic, I'll give it a go. Many thanks!

Related

weird problem

hello everyone...i have a weird problem...i tried searching here and google it but nothing about it..basicaly...when i move video files from main storage to memory card they disappear right there ,like if i deleted them..tried everything rebooting without memory card and inserting it afterwards and even trying to recover deleted files by a software..nothing worked.your feedback would be appreciated ,..thanks for your help and hard work..
lost all my videos just like that
camillia said:
hello everyone...i have a weird problem...i tried searching here and google it but nothing about it..basicaly...when i move video files from main storage to memory card they disappear right there ,like if i deleted them..tried everything rebooting without memory card and inserting it afterwards and even trying to recover deleted files by a software..nothing worked.your feedback would be appreciated ,..thanks for your help and hard work..
lost all my videos just like that
Click to expand...
Click to collapse
sry to hear that
as of now I dont have an idea
just to understand it better: did you transfer them while sd was in x1? if yes, via active sync\wmdc or disk drive mode?
in the former connect method data is converted, but even then it should not dissappear completely...
what i did is just cut and paste using resco explorer and windows file explorer and the weird thing is that it only happens with video files and it still happening ,its not a one time thing.
thank you for replying
i hoped this is a known issue..i guess it's not common or known problem

[Q] Whatsapp Media storage location, SDCard0 instead of extSDCard

Hi,
I have a question regarding media storage location of Whatsapp - I don't necessarily expect a solution but would like to at least verify the behaviour on other phones.
My old android device (Sony Ericsson SK17i) saved the Whatsapp media files to the external SDCard.
I bought a S3 mini this week and noticed a difference: Whatsapp media files are not stored on external SDCard anymore, but on the internal storage. I guess that this comes from the internal storage being presented as SDCard0, so maybe Whatsapp thinks that this is in fact the external SD-Card.
Can somebody with S3 mini check how this behaves with his phone? Within Whatsapp I didn't find a way to configure this, can anyone think of a solution to that?
Many thanks in advance.
I bought a S3 mini this week and noticed a difference: Whatsapp media files are not stored on external SDCard anymore, but on the internal storage. I guess that this comes from the internal storage being presented as SDCard0, so maybe Whatsapp thinks that this is in fact the external SD-Card.
Can somebody with S3 mini check how this behaves with his phone? Within Whatsapp I didn't find a way to configure this, can anyone think of a solution to that?
Many thanks in advance. [/QUOTE]
mine saved on phone internal too....and i'am afraid there's no setting from within whatsapp to store in external sd card....however you can reduce space by using directory bind....search around and you will find it.....directory bind or link2sd should do it....
nazri5363 said:
mine saved on phone internal too....and i'am afraid there's no setting from within whatsapp to store in external sd card....however you can reduce space by using directory bind....search around and you will find it.....directory bind or link2sd should do it....
Click to expand...
Click to collapse
ok, thanks for double-checking, I was afraid so. I don't want to link the whole app to sd card, but directory bind sounds like a very good idea, I haven't thought of that.
FolderMount (http://forum.xda-developers.com/showthread.php?t=2192122) did the trick. Thanks!
F157 said:
FolderMount (http://forum.xda-developers.com/showthread.php?t=2192122) did the trick. Thanks!
Click to expand...
Click to collapse
How do you managed to make the default Image preview program to work properly?
I marked the "Media verification" checkbox on the folder mount configuration so that de SD Card folder wouldn't appear on the image preview program, but now I only can see some black thumbs with no image "attached" that points to internal memory.
Did any of this happened to you? Or something similar with the images or how you see them?
in my S4
whenever i open this app , notifications comes saying :
checking for root ......
exit
and nothing happens !
install GL to SD from google play and move the data from sdcard0 to ext and link it
Nothing worked out for my xperia zl
evildog1 said:
install GL to SD from google play and move the data from sdcard0 to ext and link it
Click to expand...
Click to collapse
This seems like a solution to my problem- moved my whatsapp media folder using the manual settings in Gl to SD, but it seems wonky. I took a picture of myself and sent it to someone, and it worked fine. Image is stored in my "sent" folder on the card, which also shows up in internal if I browse there with an explorer. I click on the image in whatsapp, it becomes full screen.
But when someone sends ME an image, it seems to never download. I see the thumbnail, I click it, and then it says that the media is not found on the SD card.
Sure enough, I browsed the folder in explorer (hooked up to my computer as PTP, browsing in windows 7) and the file isn't there. Only the one that I originated. I tried to create a file there, and it actually timed out on me and said device wasn't available. So it seems to sometimes work but not other times? How strange!
Dishe said:
This seems like a solution to my problem- moved my whatsapp media folder using the manual settings in Gl to SD, but it seems wonky. I took a picture of myself and sent it to someone, and it worked fine. Image is stored in my "sent" folder on the card, which also shows up in internal if I browse there with an explorer. I click on the image in whatsapp, it becomes full screen.
But when someone sends ME an image, it seems to never download. I see the thumbnail, I click it, and then it says that the media is not found on the SD card.
Sure enough, I browsed the folder in explorer (hooked up to my computer as PTP, browsing in windows 7) and the file isn't there. Only the one that I originated. I tried to create a file there, and it actually timed out on me and said device wasn't available. So it seems to sometimes work but not other times? How strange!
Click to expand...
Click to collapse
it seems you have root permission problem. you may try to fix permission via custom recovery. GL to SD is working fine and i'm able to download additional data on ext SD.
evildog1 said:
it seems you have root permission problem. you may try to fix permission via custom recovery. GL to SD is working fine and i'm able to download additional data on ext SD.
Click to expand...
Click to collapse
Ah, that might have been it.
In the mean time I gave up, removed it and went with foldermount, linked above. Works just fine out the door, cleaner UI too.
Move WhatsApp Media To External SD Card
This App automatically redirects WhatsApp media to the External SD Card in order to save memory: I cannot post the link, but you can search Nicola Rosada On Play Store and download Photo & File Redirect.
Dishe said:
Ah, that might have been it.
In the mean time I gave up, removed it and went with foldermount, linked above. Works just fine out the door, cleaner UI too.
Click to expand...
Click to collapse
I got foldermount and used it to mount data/obb folders from some apps to my ext SD card. But this is what i get for whatsapp: The data and obb options are greyed out so i cant select them and it says there is no data to begin with (0 B). How did you do it? Thanks
Thanks for saving me to ask this question. My son has a SG Grand Prime SM-G530H and is facing the same problem.
Dishe said:
This seems like a solution to my problem- moved my whatsapp media folder using the manual settings in Gl to SD, but it seems wonky. I took a picture of myself and sent it to someone, and it worked fine. Image is stored in my "sent" folder on the card, which also shows up in internal if I browse there with an explorer. I click on the image in whatsapp, it becomes full screen.
But when someone sends ME an image, it seems to never download. I see the thumbnail, I click it, and then it says that the media is not found on the SD card.
Sure enough, I browsed the folder in explorer (hooked up to my computer as PTP, browsing in windows 7) and the file isn't there. Only the one that I originated. I tried to create a file there, and it actually timed out on me and said device wasn't available. So it seems to sometimes work but not other times? How strange!
Click to expand...
Click to collapse
Got the same Issue - can send Images and theyll get stored on SD via Foldermount, but when i receive images, just got the blurry thumbnail and after i downloaded the image i got that "Media is not found on the SD card" issue.
Anyone knows what i did wrong?

Missing files?

Has anyone experienced missing files on their sdcard or internal? I'm going through my gallery (Quickpic) and noticed an entire folder I had is gone, along with a few others. I also used ES File Explorer to see if they were there, and tried connecting it to my computer via USB, and nothing. Got a few backup apks missing too...
Is there anyway to get these files back?
Vvh said:
Has anyone experienced missing files on their sdcard or internal? I'm going through my gallery (Quickpic) and noticed an entire folder I had is gone, along with a few others. I also used ES File Explorer to see if they were there, and tried connecting it to my computer via USB, and nothing. Got a few backup apks missing too...
Is there anyway to get these files back?
Click to expand...
Click to collapse
I've experienced some of my apps just randomly disappearing when I take out my SD card and put it back in then I have to reinstall them. The icons still remain on my home screen but the apps won't run. As far as pictures go, no I've never had anything of the sort happen, not even things such as .txt files.
S1L3nTShaDoWz said:
I've experienced some of my apps just randomly disappearing when I take out my SD card and put it back in then I have to reinstall them. The icons still remain on my home screen but the apps won't run. As far as pictures go, no I've never had anything of the sort happen, not even things such as .txt files.
Click to expand...
Click to collapse
Before my pictures went missing, an entire folder full of fdroid apps disappeared, I thought I had deleted them by mistake, however, now that an entire folder of pictures is missing, I'm sure my phone is deleting things off of it somehow... Suppose I'll format it all and flash a new rom.
Vvh said:
Before my pictures went missing, an entire folder full of fdroid apps disappeared, I thought I had deleted them by mistake, however, now that an entire folder of pictures is missing, I'm sure my phone is deleting things off of it somehow... Suppose I'll format it all and flash a new rom.
Click to expand...
Click to collapse
Before you format you could always try one of the numerous sd card file recovery tools out there.
Something like this.
jayjam99 said:
Before you format you could always try one of the numerous sd card file recovery tools out there.
Something like this.
Click to expand...
Click to collapse
I tried a few from the playstore to no avail. Though they did work, they didn't pull any of the recently missing files, just incredibly old and mostly corrupt files. I'll save this one for next time though (because with computers, there's always a next time x_x ), thank you though.

Device creating weird files on SD Card

Hello!
For a few days now I've noticed that my device has been creating some weird files on my SD card. I have tried formatting the SD a few times but it still happens. If I do not delete these files more and more keep being created until there are hundreds of them in my SD. They seem to not take up any space at all, but it bothers me having to browse for files in the card. I have attached a screenshot from the root of my SD card with the suspicious files highlighted. If they are completely normal for an android device, I would like to know if there is a way to stop them, hide them or maybe have them appear inside a separate folder so I can keep my card organized.
Also, it may or may not be related, but whenever I'm listening to music (whether it'd be Play Music or another app) sometimes the phone stops playing it, as if I closed the app. I had Clean Master installed and it happened frequently until I figured out it was the source of the problem and uninstalled. It worked fine for a while but it started again. I believe it could be related, since I keep all of my music on the SD card.
Thank you in advance for any assistance provided!
Do you see these files only when phone is plugged to PC via USB or can you see them with ES-Explorer or similar Filemanger on the phone also?
I have a few of these files but they are only present when I check the SDcard on a Windows- PC, in ES or Rootexplorer they aren´t visible.So my opinion is that these files are created temporary for connecting.
Wolfcity said:
Do you see these files only when phone is plugged to PC via USB or can you see them with ES-Explorer or similar Filemanger on the phone also?
I have a few of these files but they are only present when I check the SDcard on a Windows- PC, in ES or Rootexplorer they aren´t visible.So my opinion is that these files are created temporary for connecting.
Click to expand...
Click to collapse
The files also appear with file managing apps on the device as well. As you can see, the files have "reproduced" since I started this thread.
Inquisitor956 said:
The files also appear with file managing apps on the device as well. As you can see, the files have "reproduced" since I started this thread.
Click to expand...
Click to collapse
I also have the same. Just deleted 400 0byte files on my motog 2ndgen sd card (kitkat 4.4.4). I see them with es and when connected to PC.

Files disappear after failed MTP transfer

This is weird and probably not relevant to anyone, just thought I would put it out there.
I backup apps before I update from Play Store, so that I can roll back if there is any problem with a new version. Cleverly, I decided it was time to move the contents (5.54Gb) of the backup folder to my PC so I connected my Z1 (still running KitKat .108, it works flawlessly and I love Xposed) to the computer, accessed the folder on sd card (took a while to read) and selected all files and right clicked on the destination folder to paste. And nothing happened, just nothing. Selected the files again, same result, nothing happened. Went back and selected the folder, tried to paste that, nothing happens. Left it for a minute or two, to see if anything would happen. Nothing. So I disconnected from PC and and rebooted Z1.
And attempted to move the files again, only to find they were all gone. Now the folder was empty, but according to file managers the space is still being used. I have been through the entire sd card, hidden folders and all, can't find the files manually and the space has not been freed up. Tried to use GT Data Recovery app, it finds over 800 files in standard scan mode and over 3000 in full scan mode (there were 1042 files that were lost) but would not recover the files as it is coded to recover to internal memory only (even when recovering from sd card, WTF!) and there is not enough space. Second pass says no files to recover, first pass used 30% of battery.
I have left my Z1 in MTP mode for USB connections, as it has proved to be the least troublesome mode for data transfers (although my experience with every other Android phone has been the exact opposite).
I have no idea why this happened or how to recover the loss.
gandalf_grey91 said:
This is weird and probably not relevant to anyone, just thought I would put it out there.
I backup apps before I update from Play Store, so that I can roll back if there is any problem with a new version. Cleverly, I decided it was time to move the contents (5.54Gb) of the backup folder to my PC so I connected my Z1 (still running KitKat .108, it works flawlessly and I love Xposed) to the computer, accessed the folder on sd card (took a while to read) and selected all files and right clicked on the destination folder to paste. And nothing happened, just nothing. Selected the files again, same result, nothing happened. Went back and selected the folder, tried to paste that, nothing happens. Left it for a minute or two, to see if anything would happen. Nothing. So I disconnected from PC and and rebooted Z1.
And attempted to move the files again, only to find they were all gone. Now the folder was empty, but according to file managers the space is still being used. I have been through the entire sd card, hidden folders and all, can't find the files manually and the space has not been freed up. Tried to use GT Data Recovery app, it finds over 800 files in standard scan mode and over 3000 in full scan mode (there were 1042 files that were lost) but would not recover the files as it is coded to recover to internal memory only (even when recovering from sd card, WTF!) and there is not enough space. Second pass says no files to recover, first pass used 30% of battery.
I have left my Z1 in MTP mode for USB connections, as it has proved to be the least troublesome mode for data transfers (although my experience with every other Android phone has been the exact opposite).
I have no idea why this happened or how to recover the loss.
Click to expand...
Click to collapse
I don't have much to say about recovering the files but I do have something to share.
First of all, were you trying to move (cut and paste) the files to PC?
Based on my own experience I can guarantee you that it will never work.
Every time I tried to move things from SD Card (connected to Z1) to PC nothing happens at all. Instead, if you want to move things from internal memory it works flawlessly. I don't know what's the problem but I do know that you can't move things from SD Card to PC connected to phone.
So you have 2 option to move your things (assuming that they didn't magically disappear).
First one is to copy and paste (instead of cut) and then delete them from the SD Card.
Second one is to remove your SD Card from your phone and connecting it directly to your PC (using adapter or something) and then move the files.
I'd suggest you to connect the SD Card directly to PC and open it and change windows settings to show hidden files and check if you can see them. If you can't, then all I can say is to go to some shop to check it for you.
Regards,
~J2C
Just2Cause said:
First of all, were you trying to move (cut and paste) the files to PC?
Based on my own experience I can guarantee you that it will never work.
Every time I tried to move things from SD Card (connected to Z1) to PC nothing happens at all. Instead, if you want to move things from internal memory it works flawlessly. I don't know what's the problem but I do know that you can't move things from SD Card to PC connected to phone.
So you have 2 option to move your things (assuming that they didn't magically disappear).
First one is to copy and paste (instead of cut) and then delete them from the SD Card.
Second one is to remove your SD Card from your phone and connecting it directly to your PC (using adapter or something) and then move the files.
I'd suggest you to connect the SD Card directly to PC and open it and change windows settings to show hidden files and check if you can see them. If you can't, then all I can say is to go to some shop to check it for you.
Regards,
~J2C
Click to expand...
Click to collapse
Thanks for the reply. You are probably right, for some strange reason I tried to move the files at first, only after that did I try to copy but I fear it was too late. Will have a go at removing the card and seeing what I can do with a PC.
Thanks for the advice.

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