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[Q] Loud click when using volume rocker

Has anyone had this with their X? When I press the volume rocker or power button, there is a loud, almost plasticky click that I can hear as opposed to the nice solid quiet click I used to get. It also looks like the phone is separating a bit between the volume and home buttons. I can see the sides of the volume rocker inside the phone. I'm pretty sure this isn't normal.

chrisjm00 said:
Has anyone had this with their X? When I press the volume rocker or power button, there is a loud, almost plasticky click that I can hear as opposed to the nice solid quiet click I used to get. It also looks like the phone is separating a bit between the volume and home buttons. I can see the sides of the volume rocker inside the phone. I'm pretty sure this isn't normal.
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I had the phone for a day and returned it due to bad microphone (or whatever was causing breakup on other end). Anyway, yes I was not pleased with the click from the buttons, both feel and loudness. I almost felt self conscious about it like I'm playing with a toy and people in the room can hear me. It might not be that loud but it seems like it. I didn't pay attention to any gap. I had the incipio dual pro case on which covered it (and did not help with muting the clicking noise or really change the feel of it).

Earpiece volume is too low

earpiece volume is very low during calls. maximum doesn’t make it loud enough.
anyone else with the same issue ?

Not to give you an "Apple" response but check the way you are holding it to your ear. There is a dramatic difference in volume if you hold it a little lower so that the top of your phone is in the middle of your ear. My initial tendency was to hold it higher so that the bottom of my phone was where I was used to having it on my face from my N4. Now I consciously hold it lower and its quickly becoming habit.

Also..... Did you wash your ears this morning?
Just kidding lol

If the earpiece volume is too low, either you're not holding it correctly against your ear (I hate giving that response, as the poster earlier said) or you've got a bad speaker. Mine is insanely loud.
I'd play around with how you're holding it against your ear and if that doesn't seem to fix the issue, then I'd look at a possible RMA and get a replacement.

[Q] Rattling sound when shaking z3 compact

When I shake my z3 compact, there are always rattling sound/ weird noises coming out from it. It feels like something is loose, a screw or some sort. I've tried to check it up on google but it isn't problems with the camera... Please help

Probably power button

lstic said:
Probably power button
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Does it happen with your phone?

Yes, but I wouldn't describe it like a rattling sound. It's normal that button has some freedom of movement if you ask me.
Put a finger over it and then shake. It shouldn't make any sound.

Some movement in power button

I just got my Nokia 8 and there is some slight play in the power button. As in there is a millimetre or two movement to the front and rear and if you push lightly against it it will move and make a noise. The volume buttons however are completely solid.
Would it be best to get my device exchanged? I don't know if the problem will get any worse over time, it doesn't affect my usage it's just annoying.

There's a little play in my volume rocker but not as much as in the power switch. I'd say it's a design "feature"

Did it get worst over time ?
I've got the same issue here.

Same issue here. Does this get worse after a while? Or is this normal behavior?
Thanks!

Just to update this since I didn't realise people replied
I did get my phone exchanged, this new one which I of course have had for over a year now does have some slight play as well, not as bad as the old one.
But I would say it hasn't gotten worse over time, a little play is normal.
Although I do pretty much exclusively use a case with button covers.

Quality feel (use of materials)

Rate this thread to express how you think the Razer Phone 2 feels in terms of quality. A higher rating indicates that it feels premium and high-quality (attention to detail is high, manufacturing defects don't exist, etc).
Then, drop a comment if you have anything to add!

Need help
mine feels weird,when you stop typing for 5sec, you can hear a very very small tone that kinda tells the sound booster or something is shutting off,and when resume typing, the typing sound will go from low to high,first 2 taps are low,,and also the back of it,its glass but try pressing it, you can feel the inside or you can hear some crackling noise like plastic,,not like the first razer,,do u guys have this problems also?

I have not experienced any of these issues as of yet. I'll update if I do now that I'm aware though. Thank you.

bisdak4life said:
mine feels weird,when you stop typing for 5sec, you can hear a very very small tone that kinda tells the sound booster or something is shutting off,and when resume typing, the typing sound will go from low to high,first 2 taps are low,,and also the back of it,its glass but try pressing it, you can feel the inside or you can hear some crackling noise like plastic,,not like the first razer,,do u guys have this problems also?
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I started having the speaker pop issue start recently. It's any time after something uses the speakers. Like you can hear the amp shutting off. I've had the phone since Monday and mostly keep it on mute so maybe I just haven't noticed it before. But this weekend I've been playing more with the ringtones, notification, etc. It's kind of irritating now.

Notasaurus said:
I started having the speaker pop issue start recently. It's any time after something uses the speakers. Like you can hear the amp shutting off. I've had the phone since Monday and mostly keep it on mute so maybe I just haven't noticed it before. But this weekend I've been playing more with the ringtones, notification, etc. It's kind of irritating now.
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How about the back of ur phone when u press it with a little force?does it make any sound like an empty bottle water?

bisdak4life said:
mine feels weird,when you stop typing for 5sec, you can hear a very very small tone that kinda tells the sound booster or something is shutting off,and when resume typing, the typing sound will go from low to high,first 2 taps are low,,and also the back of it,its glass but try pressing it, you can feel the inside or you can hear some crackling noise like plastic,,not like the first razer,,do u guys have this problems also?
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I too have the crackling sound when pressing on the lower third of the back of the phone. Not sure what about the sound 5 seconds after typing but I have noticed that some times the sound is quiet from time to time seems random to me. I also have an issue where after the phone has been quiet for a while the tap sound from a navigation button is way over driven and very loud. That to seems to happen randomly.

dazoe said:
I too have the crackling sound when pressing on the lower third of the back of the phone. Not sure what about the sound 5 seconds after typing but I have noticed that some times the sound is quiet from time to time seems random to me. I also have an issue where after the phone has been quiet for a while the tap sound from a navigation button is way over driven and very loud. That to seems to happen randomly.
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So the empty water bottle sound in the back is normal? I contacted them and the ask for a video about it

bisdak4life said:
So the empty water bottle sound in the back is normal? I contacted them and the ask for a video about it
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I don't know if two people having the problem is 'normal' it would be nice if more people would chime in. What did support say?

They ask me to send a video,ima live chat them on my break today,,i just posted my video on their fb page,razer support kinda sux

bisdak4life said:
mine feels weird,when you stop typing for 5sec, you can hear a very very small tone that kinda tells the sound booster or something is shutting off,and when resume typing, the typing sound will go from low to high,first 2 taps are low,,and also the back of it,its glass but try pressing it, you can feel the inside or you can hear some crackling noise like plastic,,not like the first razer,,do u guys have this problems also?
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bisdak4life said:
They ask me to send a video,ima live chat them on my break today,,i just posted my video on their fb page,razer support kinda sux
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After watching the tear down video what I believe your hearing is the glass back making contact with the plastic that covers the wireless charging part and then separating from it when you relieve the pressure. I'm betting the rubbery plastic covering the wireless charging pad is slightly tacky.

I'm experiencing this since you asked, probably wouldn't be if you didn't lol
Also have popping noise since the Razer update randomly and when I use the touchpad, it's annoying, I think the problem is software, and hopefully will get fixed soon, as for the enjoy l empty water bottle sure when squeezing the lower third of the phone, I think it's an adhesive thing like notasaurus says

Notasaurus said:
After watching the tear down video what I believe your hearing is the glass back making contact with the plastic that covers the wireless charging part and then separating from it when you relieve the pressure. I'm betting the rubbery plastic covering the wireless charging pad is slightly tacky.
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So is it normal?or no?i checked the note and iphonX and both of them dont have this problem

dazoe said:
I too have the crackling sound when pressing on the lower third of the back of the phone. Not sure what about the sound 5 seconds after typing but I have noticed that some times the sound is quiet from time to time seems random to me. I also have an issue where after the phone has been quiet for a while the tap sound from a navigation button is way over driven and very loud. That to seems to happen randomly.
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They said phone was damaged,i asked for replacement,its weird they cant give me a return shippung label right away,i have to wait 2-3 business days because pone is out of stock,i mean why cant they send me the return label while waiting for the stock,,well i'll wait till friday, you too ask for replacement or refund

Notasaurus said:
After watching the tear down video what I believe your hearing is the glass back making contact with the plastic that covers the wireless charging part and then separating from it when you relieve the pressure. I'm betting the rubbery plastic covering the wireless charging pad is slightly tacky.
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I doubt its the wireless charging part. Even when pressing down where the logo is, I still hear the crackling sound.

I also have the same issues
Just wanted to add a vote to the crinkling when squeezing the phone and the speakers popping. No other issues with the phone so far. (For me personally, the crinkling when squeezing the phone isn't an issue.)

I'm not sure if this helps (I don't own the device) but I remember reading somewhere another user faced the same speaker sound popping issue, and what they did was go to Settings > Sound and turned off. . . one of the "Other Sounds" sounds. I can't recall which one but try turning off all - Dial pad tones, screen locking sounds, charging sounds, touch sounds and touch vibration(?) ... see if that helps? One of them was supposed to fix it.
Again, I don't own the device, I just remember reading this somewhere, some other user faced this issue.

Lockbutton doesn't feel right
I have a weird feeling with the lock button, it's not feeling like a button. Could it be that it's stuck inside? Just unboxed it... Can't really press it - only tap it. I have the Razer Phone V1 which has a defined click, but the V2 feels more like those home buttons from iPhones with the taptic engine instead of a real button but without a tap feeling. Is that normal? Otherwise I will make a refund on Amazon and get a cheaper one from the Razer store...

Dr Ace said:
I have a weird feeling with the lock button, it's not feeling like a button. Could it be that it's stuck inside? Just unboxed it... Can't really press it - only tap it. I have the Razer Phone V1 which has a defined click, but the V2 feels more like those home buttons from iPhones with the taptic engine instead of a real button but without a tap feeling. Is that normal? Otherwise I will make a refund on Amazon and get a cheaper one from the Razer store...
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From your description, it sounds like you received a defective phone or something.
Haven't used the Razer V1 phone, but have used 2 different Razer Phone 2s and both have physical clicks. In addition to the feel, there's an audible click also (coming from the button itself--not artificial). I will say that because the button sits flush with the phone, it feels "different" than other phones I've had because tbe frame of the phone protects the button. But it should physically depress.

Regarding the clicking speaker sounds you have been describing, your feedback is welcome! Please join and contribute to the XDA thread Snap sound coming from speakers.

translucentfocus said:
From your description, it sounds like you received a defective phone or something.
Haven't used the Razer V1 phone, but have used 2 different Razer Phone 2s and both have physical clicks. In addition to the feel, there's an audible click also (coming from the button itself--not artificial). I will say that because the button sits flush with the phone, it feels "different" than other phones I've had because tbe frame of the phone protects the button. But it should physically depress.
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Ok, talked to the support yesterday and they say that it's a defect. And that they will send me a new one.
Oh man, Razer definitely has to improve their quality check procedures. I have now my 3rd Razer Phone V1 (one with defect speakers and one with a digitizer malfunction) and now my 2nd Razer Phone V2 after that problem with the lock button.
Never had problems like that with my Nexus 5X or my Moto G... And those were a lot cheaper.