Hi !
I got this phone last week, but i think something is loose on it. When i put on my desktop i can hear something loose, and when i use my finger and knocking softly on the back beside the camera, i hear something loose. Is this normal or is it broken ? I cant hear anything loose if i just shake it.
stuger said:
Hi !
I got this phone last week, but i think something is loose on it. When i put on my desktop i can hear something loose, and when i use my finger and knocking softly on the back beside the camera, i hear something loose. Is this normal or is it broken ? I cant hear anything loose if i just shake it.
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Mmm i dont hear anything like that on my Diamond? If mine was making a strange noise that would worry me a bit! Is the back cover on ok? Also when you take the back cover off, do you still hear anything?
Strange!
yes
the sound is when i am knocking with my finger beside camera....sounds like a screw loose or something...i have removed the battery and batterycover but it still there
isn't the stylus magnet gotten loose? Can you make it with or without stylus?
You are not the first one with loose magnet and it's not that big deal to fix.
Hi !
This give me hope. What is Stylus magnet ?
stuger said:
This give me hope. What is Stylus magnet ?
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The magnet that holds the stylus into the phone. Try removing your stylus and tapping the phone in the same spot, does it still rattle? If the magnet was loose, the tip of the stylus could be rattling around near the camera.
Isn't your stylus getting 'sucked in' ?
strange sound
It is not the magnet i think....but could it be that the sound should be there ? The phone is vibrating when there is a call, and maybe its normal ? or am i just hoping thats the case ?
yes
Everything is working great but when putting the phone on the desktop i get the feeling something is loose since the scrambling sound.
When i remove pen and battery and knocking on the flat area where battery should be, then i get a small scrambling sound.
I always thought that noise came from the autofocus-lens of the camera ......
When i shake the phone there is no noise. When i put it on the desk there is this small noise.
But everything works fine.
loose
Hi !
I had a talk to HTC and there will be a small sound when knocking easy with finger on backside phone. But you should not hear anything when shaking the phone. And you should only hear the sound when having the phone beside your ear and knocking with finger. Anyway my sound was to high and i could hear the sound with earplugs so got recommendation by HTC to return the phone. I was also in 2 other shops and listening by knocking on them and there was also a very smll sound.
Thanks for all answers...
Hmmm, my Diamond has a rattle too, but it's quite loud...
I can hear it easily from a meters distance (my arms aren't any longer )..
Did anyone find out what is causing the rattle?
Thanks.
edit: I think it's a part of the camera (autofocus). If I autofocus and let go of the button, I hear the exact same "click" as I hear when tapping the backside of the phone. It also looses the autofocus, I'm afraid this may be a defect...
Mine is in a great condition
My device is working super!~
Hey guys,
Ive had my HTC One for about a month now and I have just noticed there is a very faint rattling noise when I tap the top-back of the phone gently with my finger.
The sound is almost like it could be the volume rocker, but I’m quite sure it isn’t. And it cannot be heard when I shake the phone, only when tapped with my finger.
Just wondering if anyone can confirm or deny the same experience with their device, or if they have any suspicions as to what might be making the sound.
Thanks for your help.
I think I know what you are talking about.
I think it is the way the phone is designed. Basically the speakers will get activated and all you hear is very subtle noise. Then when it deactivates after couple second you touched the back button. The speaker will let out this little noise not as subtle, but still very quiet.
Is that what you're hearing?
Sent from my HTC One using Tapatalk 4 Beta
Hi Xx-Ness-xX,
Thanks for the reply. I dont think it sounds like the speakers. When I tap the back, Im not touching any button. Just tapping the area within a 1-2cm radius of the camera will produce the sound.
Also, the sound is not ongoing, it only last a fraction of a second, as long as the plain tap sound.
[email protected] said:
Hey guys,
Ive had my HTC One for about a month now and I have just noticed there is a very faint rattling noise when I tap the top-back of the phone gently with my finger.
The sound is almost like it could be the volume rocker, but I’m quite sure it isn’t. And it cannot be heard when I shake the phone, only when tapped with my finger.
Just wondering if anyone can confirm or deny the same experience with their device, or if they have any suspicions as to what might be making the sound.
Thanks for your help.
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Click to collapse
It's the camera focus mechanism.It's normal.
Awesome, thanks a lot for the response alanchai. Logical and relieving.
Thanks again.
[email protected] said:
Hi Xx-Ness-xX,
Thanks for the reply. I dont think it sounds like the speakers. When I tap the back, Im not touching any button. Just tapping the area within a 1-2cm radius of the camera will produce the sound.
Also, the sound is not ongoing, it only last a fraction of a second, as long as the plain tap sound.
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Sorry I didn't explain clearly enough. The sound I am describing also only last a fraction of a second. The easiest way to tell is to check "Touch sounds" under Settings --> Sound. Then go to a quiet room, after the touch sound is played (either by pressing back capacitive button or on screen button) wait about a second or two then you should be able to hear a noise when the speakers get deactivated.
Sent from my HTC One using Tapatalk 4 Beta
Xx-Ness-xX said:
Sorry I didn't explain clearly enough. The sound I am describing also only last a fraction of a second. The easiest way to tell is to check "Touch sounds" under Settings --> Sound. Then go to a quiet room, after the touch sound is played (either by pressing back capacitive button or on screen button) wait about a second or two then you should be able to hear a noise when the speakers get deactivated.
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Hi again Xx-Ness-xX,
Ahhh, that makes sense. I do normally have ‘touch sounds’ deactivated. But following your instructions, I do hear the faint hiss when the speakers are activated (but not producing any intentional noise). I’m pretty sure this is a common trait when current is being fed to speakers (not just in phones). So you shouldn’t be concerned about that sound coming from your speakers.
I do, however, believe that the noise I was originally questioning in the original post is produced by the rattle of the camera focus mechanism, as suggested by alanchai.
Cheers.
Rate this thread to express how you think the Razer Phone 2 feels in terms of quality. A higher rating indicates that it feels premium and high-quality (attention to detail is high, manufacturing defects don't exist, etc).
Then, drop a comment if you have anything to add!
Need help
mine feels weird,when you stop typing for 5sec, you can hear a very very small tone that kinda tells the sound booster or something is shutting off,and when resume typing, the typing sound will go from low to high,first 2 taps are low,,and also the back of it,its glass but try pressing it, you can feel the inside or you can hear some crackling noise like plastic,,not like the first razer,,do u guys have this problems also?
I have not experienced any of these issues as of yet. I'll update if I do now that I'm aware though. Thank you.
bisdak4life said:
mine feels weird,when you stop typing for 5sec, you can hear a very very small tone that kinda tells the sound booster or something is shutting off,and when resume typing, the typing sound will go from low to high,first 2 taps are low,,and also the back of it,its glass but try pressing it, you can feel the inside or you can hear some crackling noise like plastic,,not like the first razer,,do u guys have this problems also?
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I started having the speaker pop issue start recently. It's any time after something uses the speakers. Like you can hear the amp shutting off. I've had the phone since Monday and mostly keep it on mute so maybe I just haven't noticed it before. But this weekend I've been playing more with the ringtones, notification, etc. It's kind of irritating now.
Notasaurus said:
I started having the speaker pop issue start recently. It's any time after something uses the speakers. Like you can hear the amp shutting off. I've had the phone since Monday and mostly keep it on mute so maybe I just haven't noticed it before. But this weekend I've been playing more with the ringtones, notification, etc. It's kind of irritating now.
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How about the back of ur phone when u press it with a little force?does it make any sound like an empty bottle water?
bisdak4life said:
mine feels weird,when you stop typing for 5sec, you can hear a very very small tone that kinda tells the sound booster or something is shutting off,and when resume typing, the typing sound will go from low to high,first 2 taps are low,,and also the back of it,its glass but try pressing it, you can feel the inside or you can hear some crackling noise like plastic,,not like the first razer,,do u guys have this problems also?
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Click to collapse
I too have the crackling sound when pressing on the lower third of the back of the phone. Not sure what about the sound 5 seconds after typing but I have noticed that some times the sound is quiet from time to time seems random to me. I also have an issue where after the phone has been quiet for a while the tap sound from a navigation button is way over driven and very loud. That to seems to happen randomly.
dazoe said:
I too have the crackling sound when pressing on the lower third of the back of the phone. Not sure what about the sound 5 seconds after typing but I have noticed that some times the sound is quiet from time to time seems random to me. I also have an issue where after the phone has been quiet for a while the tap sound from a navigation button is way over driven and very loud. That to seems to happen randomly.
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So the empty water bottle sound in the back is normal? I contacted them and the ask for a video about it
bisdak4life said:
So the empty water bottle sound in the back is normal? I contacted them and the ask for a video about it
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I don't know if two people having the problem is 'normal' it would be nice if more people would chime in. What did support say?
They ask me to send a video,ima live chat them on my break today,,i just posted my video on their fb page,razer support kinda sux
bisdak4life said:
mine feels weird,when you stop typing for 5sec, you can hear a very very small tone that kinda tells the sound booster or something is shutting off,and when resume typing, the typing sound will go from low to high,first 2 taps are low,,and also the back of it,its glass but try pressing it, you can feel the inside or you can hear some crackling noise like plastic,,not like the first razer,,do u guys have this problems also?
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Click to collapse
bisdak4life said:
They ask me to send a video,ima live chat them on my break today,,i just posted my video on their fb page,razer support kinda sux
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After watching the tear down video what I believe your hearing is the glass back making contact with the plastic that covers the wireless charging part and then separating from it when you relieve the pressure. I'm betting the rubbery plastic covering the wireless charging pad is slightly tacky.
I'm experiencing this since you asked, probably wouldn't be if you didn't lol
Also have popping noise since the Razer update randomly and when I use the touchpad, it's annoying, I think the problem is software, and hopefully will get fixed soon, as for the enjoy l empty water bottle sure when squeezing the lower third of the phone, I think it's an adhesive thing like notasaurus says
Notasaurus said:
After watching the tear down video what I believe your hearing is the glass back making contact with the plastic that covers the wireless charging part and then separating from it when you relieve the pressure. I'm betting the rubbery plastic covering the wireless charging pad is slightly tacky.
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So is it normal?or no?i checked the note and iphonX and both of them dont have this problem
dazoe said:
I too have the crackling sound when pressing on the lower third of the back of the phone. Not sure what about the sound 5 seconds after typing but I have noticed that some times the sound is quiet from time to time seems random to me. I also have an issue where after the phone has been quiet for a while the tap sound from a navigation button is way over driven and very loud. That to seems to happen randomly.
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Click to collapse
They said phone was damaged,i asked for replacement,its weird they cant give me a return shippung label right away,i have to wait 2-3 business days because pone is out of stock,i mean why cant they send me the return label while waiting for the stock,,well i'll wait till friday, you too ask for replacement or refund
Notasaurus said:
After watching the tear down video what I believe your hearing is the glass back making contact with the plastic that covers the wireless charging part and then separating from it when you relieve the pressure. I'm betting the rubbery plastic covering the wireless charging pad is slightly tacky.
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Click to collapse
I doubt its the wireless charging part. Even when pressing down where the logo is, I still hear the crackling sound.
I also have the same issues
Just wanted to add a vote to the crinkling when squeezing the phone and the speakers popping. No other issues with the phone so far. (For me personally, the crinkling when squeezing the phone isn't an issue.)
I'm not sure if this helps (I don't own the device) but I remember reading somewhere another user faced the same speaker sound popping issue, and what they did was go to Settings > Sound and turned off. . . one of the "Other Sounds" sounds. I can't recall which one but try turning off all - Dial pad tones, screen locking sounds, charging sounds, touch sounds and touch vibration(?) ... see if that helps? One of them was supposed to fix it.
Again, I don't own the device, I just remember reading this somewhere, some other user faced this issue.
Lockbutton doesn't feel right
I have a weird feeling with the lock button, it's not feeling like a button. Could it be that it's stuck inside? Just unboxed it... Can't really press it - only tap it. I have the Razer Phone V1 which has a defined click, but the V2 feels more like those home buttons from iPhones with the taptic engine instead of a real button but without a tap feeling. Is that normal? Otherwise I will make a refund on Amazon and get a cheaper one from the Razer store...
Dr Ace said:
I have a weird feeling with the lock button, it's not feeling like a button. Could it be that it's stuck inside? Just unboxed it... Can't really press it - only tap it. I have the Razer Phone V1 which has a defined click, but the V2 feels more like those home buttons from iPhones with the taptic engine instead of a real button but without a tap feeling. Is that normal? Otherwise I will make a refund on Amazon and get a cheaper one from the Razer store...
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From your description, it sounds like you received a defective phone or something.
Haven't used the Razer V1 phone, but have used 2 different Razer Phone 2s and both have physical clicks. In addition to the feel, there's an audible click also (coming from the button itself--not artificial). I will say that because the button sits flush with the phone, it feels "different" than other phones I've had because tbe frame of the phone protects the button. But it should physically depress.
Regarding the clicking speaker sounds you have been describing, your feedback is welcome! Please join and contribute to the XDA thread Snap sound coming from speakers.
translucentfocus said:
From your description, it sounds like you received a defective phone or something.
Haven't used the Razer V1 phone, but have used 2 different Razer Phone 2s and both have physical clicks. In addition to the feel, there's an audible click also (coming from the button itself--not artificial). I will say that because the button sits flush with the phone, it feels "different" than other phones I've had because tbe frame of the phone protects the button. But it should physically depress.
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Ok, talked to the support yesterday and they say that it's a defect. And that they will send me a new one.
Oh man, Razer definitely has to improve their quality check procedures. I have now my 3rd Razer Phone V1 (one with defect speakers and one with a digitizer malfunction) and now my 2nd Razer Phone V2 after that problem with the lock button.
Never had problems like that with my Nexus 5X or my Moto G... And those were a lot cheaper.
Hello, I've just got this phone, and I'm wondering if I got a dud. Can anyone check if they can clearly hear the vibration motor? For example when long-pressing on the home screen. On my device it is very strong and quite loud in a quiet enviroment. On my previous Xperia device, the X, it was strong, but really silent and smooth.
No one can answer this question? It is a simple test: long press on the home screen. Does it make a buzz sound?
m4tt94 said:
No one can answer this question? It is a simple test: long press on the home screen. Does it make a buzz sound?
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Long press home screen I reserved for assistant apps like Google assistant.
You can choose them.
I deactivated it somehow.
Maybe because I removed the Google assistant app and use a different app.
The vibration motor on this phone is supposed to be stronger then others. I don't find mine to be disturbing though. My wife has the Xperia X and that is actually louder than mine.
GeoI777 said:
The vibration motor on this phone is supposed to be stronger then others. I don't find mine to be disturbing though. My wife has the Xperia X and that is actually louder than mine.
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My previously Nexus 6 was loud as hell.
In my opinion the xz2 vibration now only half as strong.