[Q] Low microphone volume - Galaxy S III Mini Q&A, Help & Troubleshooting

I just got my Galaxy S3 mini.
But i'm experiencing that the people i call (or those that call me) can barely hear me.
I've seen that people have experienced similar issues with the S2, but those fixes doesn't work (the menu options doesn't exist).
Anyone got any idea?

webbies said:
I just got my Galaxy S3 mini.
But i'm experiencing that the people i call (or those that call me) can barely hear me.
I've seen that people have experienced similar issues with the S2, but those fixes doesn't work (the menu options doesn't exist).
Anyone got any idea?
Click to expand...
Click to collapse
Sorry Cant help but would be interested to know as have the same problem. Also caller gets echo (intermittently) of their own voice as well as not hearing me.
Hopefully someone will come up with something.
Cheers
Tom

I've asked Samsung, and they say i should try with another Sim-card.
And if that doesn't fix it, send it in for repair.
I'll report back later.

webbies said:
I've asked Samsung, and they say i should try with another Sim-card.
And if that doesn't fix it, send it in for repair.
I'll report back later.
Click to expand...
Click to collapse
Changing Sim-card didn't fix it.
Going back to the shop tomorrow to get a replacement.

webbies said:
Changing Sim-card didn't fix it.
Going back to the shop tomorrow to get a replacement.
Click to expand...
Click to collapse
I had the device replaced, and know its working.

Related

Sound drops on other side of the line, help needed

Hi,
I have a problem with my Tytn II. When I'm calling with the phone to my ear (not even with the speaker on), the sound on the other side regularly drops to a very low level, and then goes up again. I however, keep hearing the person on the other side of the line without a problem.
This happens in some calls, not everytime. And if it occurs, it occurs on some moments, a few times in a row, and then it works fine afterwards.
It's my second Tytn II already, since I exchanged the first one, which had exactly the same problem. I already disabled 3G, but it didn't help...
1. Anybody who has the same problems? Any solutions?
2. Is this the fault of the device, or is it a network setting/problem?
3. Anything else you guys can suggest I try...?
Update: I got me another device again (third one already), this time a Dutch version (since 2 WWE versions had the problem).
I still have the same problem. On some calls, I cannot be heard from time to time on the other side of the line, which is really annoying.
Could this have something to do with the 3G/data connection problem mentioned in another post?
Thanks
Nobody can help me...?
There are more people who have this problem. I just called to HTC support to report the speaker-problem. During the call, the person could not hear me at certain moments. But I was not using the speaker! She included this in the ticket. They have no answer at the moment.
Come on people... Please post your experience here, so I can be sure if this device is faulty or not...
Did you try to change the "Settings > System > Microphone AGC" Settings?
SurfHost said:
Did you try to change the "Settings > System > Microphone AGC" Settings?
Click to expand...
Click to collapse
Yep, didn't help
No one else has this...?
hardware issue?
rzanology said:
hardware issue?
Click to expand...
Click to collapse
I think so yes... but I'm asking here to see if it's only my device that has it, or other people are having it too...
Nope, i have similar issues too. I find that when people don't hear me if i use Mute/Unmute, the issue goes away (at least for that call). Like you, i cannot always reproduce it, it happens from time to time, but no specific rule of occurrence.
darkilici said:
Nope, i have similar issues too. I find that when people don't hear me if i use Mute/Unmute, the issue goes away (at least for that call). Like you, i cannot always reproduce it, it happens from time to time, but no specific rule of occurrence.
Click to expand...
Click to collapse
I have not tried that yet... What network/country are you on?
Nobody else...?
I guess I do have a faulty device then
clippy said:
Nobody else...?
I guess I do have a faulty device then
Click to expand...
Click to collapse
Just noticed your posting. Yes I have this problem too. Am on Orange UK. I thought it was just the people I was talking to who were being ignorant & not listening to me properly.
Also noticed that the phone often just turns itself onto silent or vibrate even though I always keep both volume settings at full. Bizarre!!
If these two issues persist then I will be calling Orange as I keep missing calls due to the volume issue & secondly as it's a phone people should be able to use it as such.
*come back my beloved HTC Universal - your size is forgiven*
Sound drop
Hey people,
I've noticed the same here, i found another post on the forum that has the answer.
It worked for me.
This is what you can do:
Go to properties and the choose phone, then go to tab Band.
Here you change type network tot gms instead of auto. This wil increase your signal strength!
I'm kicking this post, since I got me another device again (third one already), this time a Dutch version (since 2 WWE versions had the problem).
I still have the same problem. On some calls, I cannot be heard from time to time on the other side of the line, which is really annoying.
Could this have something to do with the 3G/data connection problem mentioned in another post?
Just noticed this thread...
Same problems here, on an at&t Tilt.
My hope is that this is just a radio issue, and can be fixed in an update.
Finally I have found others with this problem! Thought I was going mad.
I sent my device back to htc and they replaced the board, but I am still having this issue. Sent it back to them today but now I dont hold out much hope of this being fixed now I see others have tried replacements. Very strange that only a few of us are getting it, even with different / devices new boards.
Are others not experiencing this at all or are they just putting up with it as it is a new device. Very annoying for personal use, but for business it is totally unusable.
Anyone have any ideas on what is causing this / how to resolve?
Thanks,
Steve
I now have the same problem after installing MS Voice command, I am wondering if everyone else in this post is using MS Voice command or is just a coincidence that the problem started after it was installed.
hmm
any fix for this then?

[Q] Call problem

Well, sometimes when somebody calls me or I call them I can't hear anything and they can't hear me, so need to reboot, after that all is well for some time...
Anyone has a fix for that, or know how do repair it without reboot??
Thanks
maybe a software is the cause? I remember when I was on HTC, there were times this happen to me - a hard reset solve the problem for me though.
Thanks, I'll try that... Since you are the only one that replied
Sent from my GT-N7000 using Tapatalk
Well i got it, need to switch to WCDMA only, then it works like a charm... weird but it works
delacius said:
Well, sometimes when somebody calls me or I call them I can't hear anything and they can't hear me, so need to reboot, after that all is well for some time...
Anyone has a fix for that, or know how do repair it without reboot??
Thanks
Click to expand...
Click to collapse
This happened to me too. I noted it since few days. I have keep some suspicious SW on hold, these are
Cool Volume
Pocket Blonde
Smart Answer
lets c, after freezing these i have not noticed issue, will try unhold one by one n watch, if i find exact issue.
dr.ketan said:
This happened to me too. I noted it since few days. I have keep some suspicious SW on hold, these are
Cool Volume
Pocket Blonde
Smart Answer
lets c, after freezing these i have not noticed issue, will try unhold one by one n watch, if i find exact issue.
Click to expand...
Click to collapse
thanks let me know if you found out something!
some people have reported problems with the noise cancellation. try turning that off.i think the option is available once the call is started. if so, you could try covering the top microphone hole.
I have this issue also. For me I most notice it when I am calling someone over bluetooth. All of the sudden it will just become silent. I hang up and call back with bluetooth turned off and everything is silent. I can tell that the other person answers the phone because of the screen but it's silent and they can't hear me. The only thing that will get my phone working again is a reboot.
I'm on rocketrom v20 btw.

[Q] Microphone and Speaker don't work anymore.

I recognized it the first time when I overslept the first time, because there was no alarm-noise. Later this afternoon, the microphone refused to work. I reinstalled the Sony ROM 4.2.2, because I hoped, that the issue was caused by a software. But I was wrong.
The ear-speaker is still working. Does anybody have same experience? The Phone saw water but a few days ago. Don't know what to do actually.
Beniroquai said:
I recognized it the first time when I overslept the first time, because there was no alarm-noise. Later this afternoon, the microphone refused to work. I reinstalled the Sony ROM 4.2.2, because I hoped, that the issue was caused by a software. But I was wrong.
The ear-speaker is still working. Does anybody have same experience? The Phone saw water but a few days ago. Don't know what to do actually.
Click to expand...
Click to collapse
you can check your local service
Well. Yesterday I got a new Xperia from my service provider (I guess its new, because the indicators are white again)..BUT the microphone and speaker don't work. I just put the backup from my pc back on the Xperia.. But no chance to get it back to work. Any idea?? Wired..
Beniroquai said:
Well. Yesterday I got a new Xperia from my service provider (I guess its new, because the indicators are white again)..BUT the microphone and speaker don't work. I just put the backup from my pc back on the Xperia.. But no chance to get it back to work. Any idea?? Wired..
Click to expand...
Click to collapse
Hey, I know this an old thread, but I just ran into something very similar myself. Did you ever get your problems fixed? I just made a post about it in the Droid Ultra forums (link below). http://forum.xda-developers.com/showthread.php?p=51743758
Jumnhy said:
Hey, I know this an old thread, but I just ran into something very similar myself. Did you ever get your problems fixed? I just made a post about it in the Droid Ultra forums (link below). http://forum.xda-developers.com/showthread.php?p=51743758
Click to expand...
Click to collapse
Hi,
actually I was never able to figure out what the problem was. I thought, that they just exchanged the mainboard of my phone and left the mic (probably with electronics/amplifier/stuff) as is. So I got a new phone, but with old problems. Actually, right now it's working just fine. Don't think that it was caused by software though, becuase even in sony support mode there was no audio recordable by the microphone and no sound as well.. Sorry dude.
Beniroquai said:
Hi,
actually I was never able to figure out what the problem was. I thought, that they just exchanged the mainboard of my phone and left the mic (probably with electronics/amplifier/stuff) as is. So I got a new phone, but with old problems. Actually, right now it's working just fine. Don't think that it was caused by software though, becuase even in sony support mode there was no audio recordable by the microphone and no sound as well.. Sorry dude.
Click to expand...
Click to collapse
Thanks for the update anyhow, man! Guess I'll keep looking.

Call quality - going silent from the other end?

Hello,
I have the UK unlocked HTC One, currently running Android Revolution HD 12.2. I've been experiencing really poor call quality - as well as the person I am calling being very quiet, apparently from the other end I simply 'cut out' with some regularity. This happens whether or not there is a case on the phone (although neither of my cases blocks the hole on the back for noise cancelling.) Today, for example, I had to call one person three times before they could hear me, but I also cut out mid conversation at points.
This is getting seriously irritating. Is there any way that I can prove that this is happening - any mic tests etc that can be done? Or is my only chance to go back to stock, take it into the shop, and hope they can replicate the issue?
Cheers for any advice!
Cpfoxhunt
Is there any chance that this issue could be solved by flashing a different Radio? I'm on EE UK, using their LTE network, and I'm not sure which radio would be best for battery/connection! I'm currently running Android HD 20.1.
Thanks very much for any advice!
Cpfoxhunt said:
Is there any chance that this issue could be solved by flashing a different Radio? I'm on EE UK, using their LTE network, and I'm not sure which radio would be best for battery/connection! I'm currently running Android HD 20.1.
Thanks very much for any advice!
Click to expand...
Click to collapse
I get this aswell, I'm on Tesco which is O2 but often the other person says they didn't hear me, like it went silent for a second or so. I read somewhere about holding the phone and covering the mic as a possible cause but I know I don't hold anywhere near the bottom of the phone. Every single time I make a call aswell there's like a 2 second pause before anybody can hear me, this bugs me also.
I haven't seen a solution anywhere so I too would like an answer.
AllAboutTheCore said:
I get this aswell, I'm on Tesco which is O2 but often the other person says they didn't hear me, like it went silent for a second or so. I read somewhere about holding the phone and covering the mic as a possible cause but I know I don't hold anywhere near the bottom of the phone. Every single time I make a call aswell there's like a 2 second pause before anybody can hear me, this bugs me also.
I haven't seen a solution anywhere so I too would like an answer.
Click to expand...
Click to collapse
That sounds like the exact same problem, and it happens whether or not I'm using a case. I'm *definitely* not covering the cut-out on the back either.
I'm going to try flashing the Orange UK radio, will report back on whether or not it works!
Dont see flashing to a different radio working.
I had my fully updated stock HTC One develop a problem with the Mic about a month ago, so i sent it back. HTC couldn't fix it so sent me a new one....just three days later that developed exactly the same problem.
Narom88 said:
Dont see flashing to a different radio working.
I had my fully updated stock HTC One develop a problem with the Mic about a month ago, so i sent it back. HTC couldn't fix it so sent me a new one....just three days later that developed exactly the same problem.
Click to expand...
Click to collapse
How did you test the problem? I'm having trouble flashing the radio and the problem is sufficiently intermittent that I'm going to have a hard time proving it when I take it back to the shop.
If the problem is intermittent then i doubt you have the problem, once i got it it never went away.

Problem with sound in vibrator, anyone else?

Well I have already my Z1 since almost 9~10 months, I love it, so far I'm very comfortable with it, but after all this time it start to make a strange sound with the vibrator (do it randomly, sometimes when I'm just writing something with the keyboard, get a notification and so on....)
I recorded and it sounds very crearly:
You can hear the normal sound the vibrator will do and sometimes a rare sound, I dont know the exact word to describe it, I have already taken to telcel service (the carrier here, they send it to sony) and already (according to them) replace the vibrator, and the main board (I dont know if it is correct to say the "main board", I have another IMEI number from the original I have , but it is still the same phone, same scratches )
It still make this noise, I dont remember that in the beginning make this noise, and its a little annoying sometimes
I want to know if someone has this problem too, I search a little in the forum but I dont see anyone else with this problem :crying:
jacker60 said:
Well I have already my Z1 since almost 9~10 months, I love it, so far I'm very comfortable with it, but after all this time it start to make a strange sound with the vibrator (do it randomly, sometimes when I'm just writing something with the keyboard, get a notification and so on....)
I recorded and it sounds very crearly:
You can hear the normal sound the vibrator will do and sometimes a rare sound, I dont know the exact word to describe it, I have already taken to telcel service (the carrier here, they send it to sony) and already (according to them) replace the vibrator, and the main board (I dont know if it is correct to say the "main board", I have another IMEI number from the original I have , but it is still the same phone, same scratches )
It still make this noise, I dont remember that in the beginning make this noise, and its a little annoying sometimes
I want to know if someone has this problem too, I search a little in the forum but I dont see anyone else with this problem :crying:
Click to expand...
Click to collapse
Hi,
Check this post ...
http://forum.xda-developers.com/showthread.php?p=56152393#post56152393
@soka said:
Hi,
Check this post ...
http://forum.xda-developers.com/showthread.php?p=56152393#post56152393
Click to expand...
Click to collapse
Thanks, it seems like a common problem now that I read that post, the problem at least with mine its that even after they change the parts it still make the sound
jacker60 said:
Thanks, it seems like a common problem now that I read that post, the problem at least with mine its that even after they change the parts it still make the sound
Click to expand...
Click to collapse
I have job, and repair sheets which they claimed to have carried out. Including changing the vibrator. ( one Techie , also stating the vibrator was outta place ), nothing fixed it.
This is after 5 or 6 attempts trying to fix it.
Had to threaten them with legal action , to get it completely replaced. So far so good with the replacement , no sign of trouble.
@soka said:
I have job, and repair sheets which they claimed to have carried out. Including changing the vibrator. ( one Techie , also stating the vibrator was outta place ), nothing fixed it.
This is after 5 or 6 attempts trying to fix it.
Had to threaten them with legal action , to get it completely replaced. So far so good with the replacement , no sign of trouble.
Click to expand...
Click to collapse
Really? well it sound like you was without your Z1 like a month or more, I just have 3 weeks lost so far, but I dont want to waste more time, well I hope this time they said that a replacement is the solution, otherwise I will tell them the same about take legal actions (I have already think about it, but I'm just trying to be patience) I really hope this get fixed ASAP! its horrible not have how to communicate
jacker60 said:
Really? well it sound like you was without your Z1 like a month or more, I just have 3 weeks lost so far, but I dont want to waste more time, well I hope this time they said that a replacement is the solution, otherwise I will tell them the same about take legal actions (I have already think about it, but I'm just trying to be patience) I really hope this get fixed ASAP! its horrible not have how to communicate
Click to expand...
Click to collapse
Try two months... that's the amount of time it took them to try and fix it. Had no patience by the end of that bro.... wish you the best , sure everything will be sorted out.
Had the same Problem, turned it in, vibrator exchanged, problem fixed. No charge because of guarantee.
minifamilie said:
Had the same Problem, turned it in, vibrator exchanged, problem fixed. No charge because of guarantee.
Click to expand...
Click to collapse
They had change me the vibrator, that doesn't resolve the problem

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