[Q] Orange UK jelly bean OTA update PROBLEM - RAZR i Q&A, Help & Troubleshooting

Hi Guys,
I have just updated my RAZR I with the orange uk jelly bean ota however I now have no service. I have noticed that there are no APN's and the service centre number is blank.
Any Ideas

grampsharry said:
Hi Guys,
I have just updated my RAZR I with the orange uk jelly bean ota however I now have no service. I have noticed that there are no APN's and the service centre number is blank.
Any Ideas
Click to expand...
Click to collapse
Does anyone have the orange up APN and sms centre details???

grampsharry said:
Does anyone have the orange up APN and sms centre details???
Click to expand...
Click to collapse
Tray this:
Click Menu and select New APN
Use the following settings:
Name = Orange Internet
APN = orangeinternet (case sensitive)
MCC:234
MNC:33
APN Type: default

piskr said:
Tray this:
Click Menu and select New APN
Use the following settings:
Name = Orange Internet
APN = orangeinternet (case sensitive)
MCC:234
MNC:33
APN Type: default
Click to expand...
Click to collapse
Thanks however when I save the APN and go back in its gone ???
Also I cannot save the sms centre number

grampsharry said:
Thanks however when I save the APN and go back in its gone ???
Also I cannot save the sms centre number
Click to expand...
Click to collapse
Does going to the UK Orange help pages for help & support / mobile / mobile services / internet, data and wi-fi
how do I setup my phone for Internet access which will on identifying our phone send you the relevant setting by text, assist? It did for me when I had to reflash and lost the Orange internet and SMS settings (but I could also enter them manually).

mervluk said:
Does going to the UK Orange help pages for help & support / mobile / mobile services / internet, data and wi-fi
how do I setup my phone for Internet access which will on identifying our phone send you the relevant setting by text, assist? It did for me when I had to reflash and lost the Orange internet and SMS settings (but I could also enter them manually).
Click to expand...
Click to collapse
Tried that but the problem is I cannot save and enable the apn details.
When I go into settings/about phone/status - the following items are unknown or blank (Network/mobile network type/service status/mobile phone number/IP address)??

grampsharry said:
Tried that but the problem is I cannot save and enable the apn details.
When I go into settings/about phone/status - the following items are unknown or blank (Network/mobile network type/service status/mobile phone number/IP address)??
Click to expand...
Click to collapse
It's really unusual, but solution is surely in the correct APN. I had the problem too, after update my SIM became unrecognizable until I performed factory reset. But this is the last option, after that you must retrieve everything from zero. I suggest you to try some less painful actions first:
I asume that you are really on Orange despite you present yourself with T Mobile logo? Then try to find out what changed regarding OTA update. Before you were on GB ICS and APN was set automatically? Or you had to insert data manually?
Ok Now try theese:
The first option is to enter only:
Name = Orange Internet
APN = orangeinternet
and leave everything else untouched.
The second option is to fill:
Name = Orange Internet
APN = orangeinternet
MCC:234
MNC:34
APN Type: default
Because Orange GB operates under 2 MNC: 33 and 34.
Hope it could help.

OK it seems I cannot do anything to sort out this issue with Orange-UK JB so I need to try install another version of the firmware.
Is there anyway to install another version of firmware (retail UK or even revert back to ICS)?
I am really clueless so would like step by step instructions if you have the time?
Thanks Guys

grampsharry said:
OK it seems I cannot do anything to sort out this issue with Orange-UK JB so I need to try install another version of the firmware.
Is there anyway to install another version of firmware (retail UK or even revert back to ICS)?
I am really clueless so would like step by step instructions if you have the time?
Thanks Guys
Click to expand...
Click to collapse
Do not try and revert back to ICS you will brick you're phone have you tried taking your sim out wiping it clean then re installing it can you make any calls from it if so I suggest you phone orange/T-Mobile/ ee and get them to send you a settings update for internet vis SMS
Sent from my XT890 using xda app-developers app

dog121 said:
Do not try and revert back to ICS you will brick you're phone have you tried taking your sim out wiping it clean then re installing it can you make any calls from it if so I suggest you phone orange/T-Mobile/ ee and get them to send you a settings update for internet vis SMS
Sent from my XT890 using xda app-developers app
Click to expand...
Click to collapse
No calls or texts . As my the bootloader has been unlocked I have lost guarantee so I need to find a way to install new firmware. I dont think it has anything to do with the APN or SMS centre number as I cannot add or update them. I think it is a software issue.
Any ideas how to update or install new firmware?

grampsharry said:
No calls or texts . As my the bootloader has been unlocked I have lost guarantee so I need to find a way to install new firmware. I dont think it has anything to do with the APN or SMS centre number as I cannot add or update them. I think it is a software issue.
Any ideas how to update or install new firmware?
Click to expand...
Click to collapse
Try using homemade fast boot by matt
http://forum.xda-developers.com/showthread.php?t=1936512
[Homemade Fastboots] Unlocked RAZR i's Only! [Windows]
Sent from my XT890 using xda app-developers app

Related

[Q] [HELP] No 3G and can't send text messages

Hi all,
I am new to android but I used to mod my motorola V3 and also jailbreak my iphone so I am not a complete n00b
Thing is I just flashed [ROM] Release: I9000XWJM9 - MultiCSC(s) Europe to my phone. It is a Spanish i9000 GT galaxy S. The flash went well and the phone works, it is fast and smooth. But now I have some issues.
1. There is no 3G, (I can make calls but no data)
2. I can't send text messages (I can receive them but not send them)
3. Cant' root it - I have gone through the process several times, it says rooting phone, but then in applications there is no superuser logo. I downloaded Titanium backup to restore my apps and it says that the phone is not rooted???
Where have I gone wrong?
Drew
Did you create the APN settings?
you need to configure the APN before you can get 3G and MMS
AllGamer said:
Did you create the APN settings?
you need to configure the APN before you can get 3G and MMS
Click to expand...
Click to collapse
Hi and thanks for your reply. No I didn't create the APN settings, I thought it was something to do with carrier settings. Could you please post me a link to information on how to do this...
Any thoughts on why I can't root my phone?
Update: Thanks for the tip, I did a quick search and located the APN settings for my carrier. I still can't root my phone though which is strange. It goes through the motions but there is no superuser icon????
[Resolved] Flashing different rom
Thanks for the help, I downloaded the same ROM but from samfirmware and then I flashed it using a generic CSC file and I had no problems rooting it.
drewmayte said:
Thanks for the help, I downloaded the same ROM but from samfirmware and then I flashed it using a generic CSC file and I had no problems rooting it.
Click to expand...
Click to collapse
hi..i have the same problem. I do not have the 3g in my phone i dont know why. can you tell me what rom did you install?

[q] need help plz :s

Hello ppl, my name is Andre Fonseca im from Portugal and i buy the galaxy s in last week .... i put the android 2.3.4 but i cannot entry in my packet data an now i cannot access to internet without wifi access .... anyone can help me?
tanks m8s
PS: apologize for my english :S
AndreFonseca said:
Hello ppl, my name is Andre Fonseca im from Portugal and i buy the galaxy s in last week .... i put the android 2.3.4 but i cannot entry in my packet data an now i cannot access to internet without wifi access .... anyone can help me?
tanks m8s
PS: apologize for my english :S
Click to expand...
Click to collapse
Flash one more time with Odin version of 2.3.5 XXJVS or JVT De-Odexed and it should work, don't worry its not gonna explode, these processes are always reversible!
I have seen more myriad cases that the installation was not a success the first time and they have to do it one more time over the first installation!
If this is helpful just hit the thanks button, alright?
Hello Andre
Congrats on the new phone!
You don't need to re-flash anything (Well... maybe 2.3.5 JVT anyway ). What you need to do is look up your mobile carrier's apn settings on the net. You will have to enter them manually and you will have your mobile data back.
Settings>Wireless & Network>Mobile networks>Access Point Names.
Follow that path, and that is where you will have to enter the carrier settings for internet and mms.
electrotune1200 said:
Hello Andre
Congrats on the new phone!
You don't need to re-flash anything (Well... maybe 2.3.5 JVT anyway ). What you need to do is look up your mobile carrier's apn settings on the net. You will have to enter them manually and you will have your mobile data back.
Settings>Wireless & Network>Mobile networks>Access Point Names.
Follow that path, and that is where you will have to enter the carrier settings for internet and mms.
Click to expand...
Click to collapse
Tanks m8 but i still can entry to the net :S .... i will try with the version 2.3.5
Dude,
I think you need configure your APN Settings for your GSM Provider
First you set date and time and country reboot phone.
or
You call your provide network say not working data they see you settings and help.
Does it work now? Have you checked you have the correct csc code. The easiest way maybe to download nitrality, and check which one you have and see if it is correct by looking it up either on google or on here. If you do need to change it, it will factory reset your phone (but its a new phone so that shouldn't be a problem )
You can also check your csc code by dialling this *#272*your imei number#

[Q]No mobile data access/internet access!!

Hi, I have this this problem no internet access through mobile network for several months now. After the official update 4.3 was release(around Jan,Feb) I install the update to my phone and then the symbol for data access(H+,H,R,etc) at signal bar never came out, I can still call and receive sms though. Then I revert back to 4.1 stock rom, the mobile data is there again! I stick with outdated stock ROM for several month and finally I decided to use custom ROM.
My phone is rooted with locked bootloader, I use CM11 rom and did every step correctly and the mobile data is gone on me again! So my phone currently can connect with internet with wifi right now, does anyone know what is the problem and how to fix it?
btw another problem is I'cant find my sdcard on my computer when I connect the phone to computer. No option on usb storage?
p/s: hate to revert back to stock 4.1, although I'm greatly fond with the illumination bar:crying: Now i'm in love with cm11, just tell me how to fix the mobile data access and I'm good to go
deacde said:
Hi, I have this this problem no internet access through mobile network for several months now. After the official update 4.3 was release(around Jan,Feb) I install the update to my phone and then the symbol for data access(H+,H,R,etc) at signal bar never came out, I can still call and receive sms though. Then I revert back to 4.1 stock rom, the mobile data is there again! I stick with outdated stock ROM for several month and finally I decided to use custom ROM.
My phone is rooted with locked bootloader, I use CM11 rom and did every step correctly and the mobile data is gone on me again! So my phone currently can connect with internet with wifi right now, does anyone know what is the problem and how to fix it?
btw another problem is I'cant find my sdcard on my computer when I connect the phone to computer. No option on usb storage?
p/s: hate to revert back to stock 4.1, although I'm greatly fond with the illumination bar:crying: Now i'm in love with cm11, just tell me how to fix the mobile data access and I'm good to go
Click to expand...
Click to collapse
Mobile data is lost during flashing of a rom. There is no way of running away from that. But to fix mobile data, it depends on your carrier. Mobile data services are connected to the Internet antennas nearest to your device but it isnt possible to connect to them without an APN. An APN directs/connects ur device to the proper Internet provider and plan. This apns are lost usually during flashing. Most data carriers pre install a sim card application to your sim card after a couple of minutes(or hours) to your device usually with the name of your carrier. This applications usually have an option to set apns. Run that and follow their instructions and youll regain APN. But if ur phone doesnt have the app, go online and search on how to restore ur APN for your carrier.
Regards,
Furrydaus
Sent from my Huashan using XDA Premium
Furrydaus said:
Mobile data is lost during flashing of a rom. There is no way of running away from that. But to fix mobile data, it depends on your carrier. Mobile data services are connected to the Internet antennas nearest to your device but it isnt possible to connect to them without an APN. An APN directs/connects ur device to the proper Internet provider and plan. This apns are lost usually during flashing. Most data carriers pre install a sim card application to your sim card after a couple of minutes(or hours) to your device usually with the name of your carrier. This applications usually have an option to set apns. Run that and follow their instructions and youll regain APN. But if ur phone doesnt have the app, go online and search on how to restore ur APN for your carrier.
Regards,
Furrydaus
Sent from my Huashan using XDA Premium
Click to expand...
Click to collapse
after flasing new rom I always download my carrier apn, the apn is always there..
deacde said:
after flasing new rom I always download my carrier apn, the apn is always there..
Click to expand...
Click to collapse
Then you might want to run a baseband fix.
Furrydaus said:
Then you might want to run a baseband fix.
Click to expand...
Click to collapse
care to show me the link on how to that?
You can also add the apn yourself
Settings > Mobile data and wireless > More > Mobile network > Accespoints..
And add them yourself Not hard..
You only have to apply the baseband fix when baseband is unknown under settings > about phone..
~~Regards
mrjraider said:
You can also add the apn yourself
Settings > Mobile data and wireless > More > Mobile network > Accespoints..
And add them yourself Not hard..
You only have to apply the baseband fix when baseband is unknown under settings > about phone..
~~Regards
Click to expand...
Click to collapse
thx for the reply, but the apn is always there in my phone(correctly) and I hve delete and add it myself hundreds times now:crying:
I look up at baseband version, it is not unknown so i don't have to find the fix right? thx for the info :good:
so back to the main problem, still no solution for no mobile data on my phone.:crying:
deacde said:
thx for the reply, but the apn is always there in my phone(correctly) and I hve delete and add it myself hundreds times now:crying:
I look up at baseband version, it is not unknown so i don't have to find the fix right? thx for the info :good:
so back to the main problem, still no solution for no mobile data on my phone.:crying:
Click to expand...
Click to collapse
Try reflashing stock ftf for your carrier and check if its there. If it isn't, send it for repairs
Sent from my Xperia SP using XDA Premium 4 mobile app
Furrydaus said:
Try reflashing stock ftf for your carrier and check if its there. If it isn't, send it for repairs
Sent from my Xperia SP using XDA Premium 4 mobile app
Click to expand...
Click to collapse
well yesterday I reflash stock 4.1 SP-C5303_12.0.A.2.254_Generic UK and the mobile data is there, if I update further to 4.3 the mobile data is lost
deacde said:
well yesterday I reflash stock 4.1 SP-C5303_12.0.A.2.254_Generic UK and the mobile data is there, if I update further to 4.3 the mobile data is lost
Click to expand...
Click to collapse
Then I think your UK ftf might have a problem. Try downloading the UK version of the ftf that is updated to 4.3 from another source
Sent from my Xperia SP using XDA Premium 4 mobile app
Furrydaus said:
Then I think your UK ftf might have a problem. Try downloading the UK version of the ftf that is updated to 4.3 from another source
Sent from my Xperia SP using XDA Premium 4 mobile app
Click to expand...
Click to collapse
well i'm from Malaysia, and from the stock tread http://forum.xda-developers.com/showthread.php?t=2311964 which one is from UK? Is it BR?
deacde said:
well i'm from Malaysia, and from the stock tread http://forum.xda-developers.com/showthread.php?t=2311964 which one is from UK? Is it BR?
Click to expand...
Click to collapse
If you're from malaysia, use the generic Asia firmware. If I recall there is a few places you can download it from
Sent with the XDA Premium Application for the XPERIA SP running CM11s

No Service/Signal with Android Pie

So I bought my XZ1C in the US, flashed Pie (tried SG, TH, FR) with newflasher/flashtool, since the official US Pie is not out yet, all files except Simlock.ta. All the firmwares showed full signal some time (3~5 minutes, give or take) after boot on, but none of them were able to have data access, and phone calls cannot be made. Xperia Companion doesn't fix anything. Rebooting doesn't fix anything. Same if I take out my sim and replug in, same if I choose WCDMA/GSM or GSM only, same if I reset network settings, and same if I flash the baseband files + OEM.ta from US 47.1.A.16.20. When I go in to the testing (*#*#4636#*#* if I recall correctly), all numbers are 0, indicating no issues with the sim card itself. IMEI is showing up correctly, and the phone even recognizes my carrier. If I rollback to Oreo, everything just works fine, whether it's US, HK, FR, DE, or whatever. It's been really depressing, and I appreciate if anyone could help me out with what is happening here. BTW, my carrier is CTExcel, based on T-Mobile in the US. Thanks.
Does you've try a factory reset after upgrade to Pie?
I
Aki-Zakura said:
I appreciate if anyone could help me out with what is happening here. BTW, my carrier is CTExcel, based on T-Mobile in the US. Thanks.
Click to expand...
Click to collapse
Have you checked the APN settings? maybe your vesrion is failing to download the correct settings.
Look up what they should be for CTExcel, then apply them manually.
mad0701 said:
Does you've try a factory reset after upgrade to Pie?
I
Click to expand...
Click to collapse
Well, I don't think that's necessary cuz I flashed everything using newflasher/flashtool, including reset.
Didgesteve said:
Have you checked the APN settings? maybe your vesrion is failing to download the correct settings.
Look up what they should be for ... , then apply them manually.
Click to expand...
Click to collapse
I'll give it a shot, but I doubt it's because of that. My carrier never required APN settings on iOS or Android Oreo; all it has in APN is something called "alpha" on my iPhone 5s.
I haven't the problem at all. which are reported.... OK... first at all, I have received a loop of reboot during the Sony logo.. After that I press power and Volume up for a few seconds... the phone vibrate some times (normally its means factory reset). After that it was started and I'm at the beginning...
Didgesteve said:
Have you checked the APN settings? maybe your vesrion is failing to download the correct settings.
Look up what they should be for ... , then apply them manually.
Click to expand...
Click to collapse
Ok, I used my home-country SIM card, and enabled roaming, it worked, with AT&T network connected. Changing the APN to my US carrier's didn't solve the problem, however, so I suppose I shall just contact my carrier then. Thanks, bro.

SOLVED: Full mobile 4G+ data signal, but no data comes through

Hi everyone
I have a strange problem. I bought the "International" version, which was of course the Tencent with a flashed ROM. Although it was sold as "International" hehe
I didn't have Google Pay working and I've flashed the 1703 together with fingerprint, re-locked it down after and then updated with the latest firmware from the Asus website. (Google Pay works now)
Version WW-16.0631.1908.21
I now see that even though I have a FULL 4G+ signal. Calls come through normally etc. but the internet on mobile data simply doesn't work.
Anybody have any advice what else I could do?
EDIT:
It was a simple APN problem
Mad_Duke said:
Hi everyone
I have a strange problem. I bought the "International" version, which was of course the Tencent with a flashed ROM. Although it was sold as "International" hehe
I didn't have Google Pay working and I've flashed the 1703 together with fingerprint, re-locked it down after and then updated with the latest firmware from the Asus website. (Google Pay works now)
Version WW-16.0631.1908.21
I now see that even though I have a FULL 4G+ signal. Calls come through normally etc. but the internet on mobile data simply doesn't work.
Anybody have any advice what else I could do?
EDIT:
It was a simple APN problem
Click to expand...
Click to collapse
Can you provide more details to the resolution? I'm closely watching this phone and would like to be aware of how to resolve these potential issues should I aslo encounter them. TIA
Mad_Duke said:
Hi everyone
I have a strange problem. I bought the "International" version, which was of course the Tencent with a flashed ROM. Although it was sold as "International" hehe
I didn't have Google Pay working and I've flashed the 1703 together with fingerprint, re-locked it down after and then updated with the latest firmware from the Asus website. (Google Pay works now)
Version WW-16.0631.1908.21
I now see that even though I have a FULL 4G+ signal. Calls come through normally etc. but the internet on mobile data simply doesn't work.
Anybody have any advice what else I could do?
EDIT:
It was a simple APN problem
Click to expand...
Click to collapse
OFF TOPIC but please let me know, i have WW rom installed, how do i use offical asus updates now? what do i do? please replay
NoBodysGamer said:
OFF TOPIC but please let me know, i have WW rom installed, how do i use offical asus updates now? what do i do? please replay
Click to expand...
Click to collapse
Don't wanna be toxic, but you have here plenty of topics how to get OTA, or what to do with your phone and u still need to ask? Keep looking >.<
CRYPTfromCATACOMBZ said:
Don't wanna be toxic, but you have here plenty of topics how to get OTA, or what to do with your phone and u still need to ask? Keep looking >.<
Click to expand...
Click to collapse
There are no topics on how to get OTA, i googled, all topics say its Impossible.
I want to know how he used offical update to update the phone, i just updated using one of the updates here in FASTBOOT mode.
If you know about topic that can enable REAL OTA that works or if you at least know how i can use ASUS offical updates to update [ mean i assume you just copy the zip file to the USB and it auto updates?]
Do tell me
Mad_Duke said:
Hi everyone
I have a strange problem. I bought the "International" version, which was of course the Tencent with a flashed ROM. Although it was sold as "International" hehe
I didn't have Google Pay working and I've flashed the 1703 together with fingerprint, re-locked it down after and then updated with the latest firmware from the Asus website. (Google Pay works now)
Version WW-16.0631.1908.21
I now see that even though I have a FULL 4G+ signal. Calls come through normally etc. but the internet on mobile data simply doesn't work.
Anybody have any advice what else I could do?
EDIT:
It was a simple APN problem
Click to expand...
Click to collapse
Wow, im have this issue too, so what happen with APN setting? Do you simply delete or make new one manually?
NoBodysGamer said:
There are no topics on how to get OTA, i googled, all topics say its Impossible.
I want to know how he used offical update to update the phone, i just updated using one of the updates here in FASTBOOT mode.
If you know about topic that can enable REAL OTA that works or if you at least know how i can use ASUS offical updates to update [ mean i assume you just copy the zip file to the USB and it auto updates?]
Do tell me
Click to expand...
Click to collapse
Idk how to turn on real OTA thing, but if u want update to official ROM (copy zip file to internal storage), make sure your fingerprint set to same with your ROM (ex: WW ROM with WW Fingerprint), that works with me
NoBodysGamer said:
OFF TOPIC but please let me know, i have WW rom installed, how do i use offical asus updates now? what do i do? please replay
Click to expand...
Click to collapse
lamboyholic said:
Wow, im have this issue too, so what happen with APN setting? Do you simply delete or make new one manually?
Click to expand...
Click to collapse
I just googled what my mobile phone carrier APN was and entered it instead of the wrong one.
You can find the one in the phone by simply going to settings > network and internet > mobile network -> APN ( Access Point Names )
I just started having this issue yesterday! Phone has been working great for over a month then all of a sudden 4g shows it's on and connected but no mobile data coming through! My APN is correct, and I'm using Straight Talk through the TMobile network... Still haven't been able to fix it.
Same issue here internet connection dropping
I wonder if T-Mobile is doing some "dry runs" before they officially light up their 5G network on December 6th. (src: https://www.t-mobile.com/coverage/4...d=WMM_TMO_P_19NETWRK5G_91WOGGGY1WERV94JC18747)
I am having same issue. Adding APN works for few hours. Then drops out. What to do? Did you guys find any solution?
Assalam alaykum
I suffered from dropping internet dropping connection
The solution was APN
Go to settings > network and internet > mobile network -> APN ( Access Point Names )
click the ( Access Point Names ) and you will find many APN setting Depend on your internet provider
Click one of them and then and on far top right option button click (delete APN)
Repeat this until you delete them all
Click the ( + ) sign to create new APN
Now go to thia site:
https://www.apnsettings.org/
And search for your country or internet provider
Copy the APN setting from the website to you your phone
Then save.
Hope it could help you
In case you couldn't connect to the internet at all
you can always restore your previous setting by :
Go to settings > network and internet > mobile network -> APN ( Access Point Names )
on far top right option button click (reset to default)

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