Hey guys,
as many others here, I upgraded to JB, and everything seems fine. However, one thing bothers me: there's an app that seems accountable for 15% of device usage (according to battery stats), it's com.motorola.motocare. Does anybody know what this is for and if there is a way to keep it from using that much battery (or uninstalling it, for that matter)?
- hendrik
coldtech said:
Hey guys,
as many others here, I upgraded to JB, and everything seems fine. However, one thing bothers me: there's an app that seems accountable for 15% of device usage (according to battery stats), it's com.motorola.motocare. Does anybody know what this is for and if there is a way to keep it from using that much battery (or uninstalling it, for that matter)?
- hendrik
Click to expand...
Click to collapse
I uninstalled, gave no problem at all ... can uninstall without fear ..
cirodeaf said:
I uninstalled, gave no problem at all ... can uninstall without fear ..
Click to expand...
Click to collapse
thanks! what is the easiest/best way to uninstall though? it's a system app, right?
coldtech said:
thanks! what is the easiest/best way to uninstall though? it's a system app, right?
Click to expand...
Click to collapse
Some of the system apps let you 'disable' them in the app details. Check if you can do that with this one.
Unjnstall it with titanium backup,
Enviado desde mi XT890 usando Tapatalk 2
How did you figure out it was a battery drain,
Did it appear as a standalone app in the battery usage?
Or was it using betterbatterystats wakelocks analyzer or something more specific??
Omar-Avelar said:
How did you figure out it was a battery drain,
Did it appear as a standalone app in the battery usage?
Or was it using betterbatterystats wakelocks analyzer or something more specific??
Click to expand...
Click to collapse
for me it appears in better battery stats as "MotoCare - com.motorola.motocare" and is usually the second biggest consumer at 13%.
I think you'r getting it wrong, it uses 13% not of the total battery but 13% of the percentagem used by the apps alone.
I got rid of the app and had no problems...
coldtech said:
for me it appears in better battery stats as "MotoCare - com.motorola.motocare" and is usually the second biggest consumer at 13%.
Click to expand...
Click to collapse
razri said:
I think you'r getting it wrong, it uses 13% not of the total battery but 13% of the percentagem used by the apps alone.
I got rid of the app and had no problems...
Click to expand...
Click to collapse
well, the important fact for me is that it is shown as the second biggest consumer...and if I don't need it, I don't see any use in having it eat battery, no matter what the exact percentage.
coldtech said:
well, the important fact for me is that it is shown as the second biggest consumer...and if I don't need it, I don't see any use in having it eat battery, no matter what the exact percentage.
Click to expand...
Click to collapse
Going to give it a try too, I have been freezing some of Moto bloatware with TitaniumBackup, but missed this. Might be a good find, thanks.
Option "Disable" for this app is not active (in stock firmware). You may only "Clear data".
There are two MotoCare Apps (MotoCare 1.1 & MotoCareInt 1.0)
Does someone exactly know for what Motorola Services do we need these files ?
-> Ok, i found the Information at google : http://news.softpedia.com/news/Moto-Care-App-Gets-Updated-Now-Called-Motorola-Help-432827.shtml
This a Information App for you Phone...
Deep-Knight said:
This a Information App for you Phone...
Click to expand...
Click to collapse
...and all of these Motorola Spy-Apps "calling home"
i have disabled all "Motorola apps/services". But without them you will never receive OTAs!
motocare is on kitkat too..
hi,
i found com.motorola.motocare. in the new kitkat rom,
i use Grenify to hibernate it, but i now is safe to delete it. thankx :good:
.: SID :. said:
Option "Disable" for this app is not active (in stock firmware). You may only "Clear data".[/Q
I've freezed the app with link2sd...
---------- Post added at 09:15 PM ---------- Previous post was at 08:57 PM ----------
I think I've found that this app is now called "Moto Help", although, com.motorola.motocare, still appears in system as a priv-app, and still sucks battery even after deleting Moto Help. So I decided to freeze it over after deleting data (apparently it colects information about how you use the phone)... I'm in the observation process right now, but it seems not to be affecting anything so far
---------- Post added at 09:52 PM ---------- Previous post was at 09:15 PM ----------
UPDATE
... There's one thing affected. If you take a screenshot, image won't appear in notification panel and shutter sound is muted. Apparently it affects camera since it restarted when I opened it (after unfreezing com.motorola.motocare), as if it was used for the first time...
Click to expand...
Click to collapse
CNK80Q3MX said:
.: SID :. said:
Option "Disable" for this app is not active (in stock firmware). You may only "Clear data".[/Q
I've freezed the app with link2sd...
---------- Post added at 09:15 PM ---------- Previous post was at 08:57 PM ----------
I think I've found that this app is now called "Moto Help", although, com.motorola.motocare, still appears in system as a priv-app, and still sucks battery even after deleting Moto Help. So I decided to freeze it over after deleting data (apparently it colects information about how you use the phone)... I'm in the observation process right now, but it seems not to be affecting anything so far
---------- Post added at 09:52 PM ---------- Previous post was at 09:15 PM ----------
UPDATE
... There's one thing affected. If you take a screenshot, image won't appear in notification panel and shutter sound is muted. Apparently it affects camera since it restarted when I opened it (after unfreezing com.motorola.motocare), as if it was used for the first time...
Click to expand...
Click to collapse
... BTW, this is for moto g 2014, XT 1064. Posted here because this is the closest thread to my particular "com.motorola.motocare" (battery drain) issue, although I share my experience 'cause it might be worthy for some others
Click to expand...
Click to collapse
Related
Anyone having problems with Google Location Service?
This affects several apps that uses Location Service such as Google Now and Maps.
When i go into google now it says "Location service is off". When i go into maps it says "Please enable a My Location source in system settings" even though all of my location settings are on.
Only if GPS turned on then Google Now and Maps work properly
Aetherion90 said:
Anyone having problems with Google Location Service?
This affects several apps that uses Location Service such as Google Now and Maps.
When i go into google now it says "Location service is off". When i go into maps it says "Please enable a My Location source in system settings" even though all of my location settings are on.
Only if GPS turned on then Google Now and Maps work properly
Click to expand...
Click to collapse
turn on the wifi location option. yes it'll have to be on all the time if you dont that message
Jinra321 said:
turn on the wifi location option. yes it'll have to be on all the time if you dont that message
Click to expand...
Click to collapse
Under Settings > Location, there are several options:
1. Google's Location Service
2. GPS Sattelites
3. Location & Google Search
4. Compass warning
I turn on 1, 3, and 4. Option 2 (GPS) is only required if you want more precise location if I'm not mistaken. The problem is that previously I don't need to turn Option 2 on for my Maps to be working.
Aetherion90 said:
Under Settings > Location, there are several options:
1. Google's Location Service
2. GPS Sattelites
3. Location & Google Search
4. Compass warning
I turn on 1, 3, and 4. Option 2 (GPS) is only required if you want more precise location if I'm not mistaken. The problem is that previously I don't need to turn Option 2 on for my Maps to be working.
Click to expand...
Click to collapse
Weird, those are the options you would need on for maps to work. That's what I use and I just have tasker turn on GPS when I open maps, however it works regardless if GPS is on or off. Maybe trying clearing app data from maps?
Jinra321 said:
Weird, those are the options you would need on for maps to work. That's what I use and I just have tasker turn on GPS when I open maps, however it works regardless if GPS is on or off. Maybe trying clearing app data from maps?
Click to expand...
Click to collapse
Yes, it works fine until couple of days ago. Here are some other people who encounter this problem as well. I thought it affects all HTC One, but it seems yours are not affected.
Aetherion90 said:
Yes, it works fine until couple of days ago. Here are some other people who encounter this problem as well. I thought it affects all HTC One, but it seems yours are not affected.
Click to expand...
Click to collapse
@Aetherion90 there is a small bug i guess, i have been effected and not solved yet. Yesterday i have recieved an update,maybe it will fix it but first of all im waiting for other users opinions who has already did it.
btw if you turn on GPS then location services are working.
---------- Post added at 07:20 AM ---------- Previous post was at 07:18 AM ----------
when you factory reset its working too
alicine said:
@Aetherion90 there is a small bug i guess, i have been effected and not solved yet. Yesterday i have recieved an update,maybe it will fix it but first of all im waiting for other users opinions who has already did it.
btw if you turn on GPS then location services are working.
---------- Post added at 07:20 AM ---------- Previous post was at 07:18 AM ----------
when you factory reset its working too
Click to expand...
Click to collapse
Exactly, glad to know that the problem is not on my device. Yes GPS works, but it drains battery faster.
I'm thinking of factory reset, but afraid that my battery calibration will lost and words that my swiftkey has learned will be gone.
What's the best way to do the backup? I just did my backup from the built in HTC Backup function to Dropbox. But I'm not sure that everything will be restored if I use it. Will it restore all apps, apps settings, photos, and contacts?
Aetherion90 said:
Exactly, glad to know that the problem is not on my device. Yes GPS works, but it drains battery faster.
I'm thinking of factory reset, but afraid that my battery calibration will lost and words that my swiftkey has learned will be gone.
What's the best way to do the backup? I just did my backup from the built in HTC Backup function to Dropbox. But I'm not sure that everything will be restored if I use it. Will it restore all apps, apps settings, photos, and contacts?
Click to expand...
Click to collapse
no worries you are not the only one i hate when i lost my current setup, thats why will wait till the update will work.
The bug is affecting several HTC devices and google is looking for a solution:
http://productforums.google.com/forum/#!msg/mobile/LEPcl9e3dYE/fUgvLD7qVHsJ
serhii said:
The bug is affecting several HTC devices and google is looking for a solution:
http://productforums.google.com/forum/#!msg/mobile/LEPcl9e3dYE/fUgvLD7qVHsJ
Click to expand...
Click to collapse
Yeah, but not all HTC One are affected?
Aetherion90 said:
Yeah, but not all HTC One are affected?
Click to expand...
Click to collapse
FWIW I'm on ARHD 9.1 Rom and stock kernel. Maps works fine.
At the same time as this issue, I notice the battery history is showing the phone constantly awake, also betterbatterystats is showing nlpwakelock running almost constantly. Anyone else with these additional symptoms?
Aetherion90 said:
Under Settings > Location, there are several options:
1. Google's Location Service
2. GPS Sattelites
3. Location & Google Search
4. Compass warning
I turn on 1, 3, and 4. Option 2 (GPS) is only required if you want more precise location if I'm not mistaken. The problem is that previously I don't need to turn Option 2 on for my Maps to be working.
Click to expand...
Click to collapse
EXACTLY!!!! i am having the SAME problem!
i didnt see your post until now , i just posted my own topic regarding the SAME issue! so annoying. bcz i dont turn on option 2 , only when i needed to. but now location dont work without GPS turnd on. it used 2 still work for me 2 days ago..wtf..
---------- Post added at 03:19 PM ---------- Previous post was at 03:14 PM ----------
Aetherion90 said:
Yeah, but not all HTC One are affected?
Click to expand...
Click to collapse
i think its only for the HTC One. my other androids are all fine. my sony xperia,htc buttefly ,galaxy s4, all works fine. but htc one. wtf..
---------- Post added at 03:21 PM ---------- Previous post was at 03:19 PM ----------
hndbrk said:
At the same time as this issue, I notice the battery history is showing the phone constantly awake, also betterbatterystats is showing nlpwakelock running almost constantly. Anyone else with these additional symptoms?
Click to expand...
Click to collapse
what?whats this "nlpwakelock"??is it a htc one factory intalled app or function? where u see it ,in "app--all" ?
---------- Post added at 04:16 PM ---------- Previous post was at 03:21 PM ----------
I try'd to uninstall the "latest update" from "Google Search" , now Google now has completly stopped working even with GPS turned on. with all 4 options turned on in location menu, "Google now" still cannot detect my current location.
showed in photo
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
only thing works now is in google map, with GPS turned on i am still able to locate myself....
so the latest google map/google search update did fxxk it up ..
google seriously need to fix this.and i guess they are aware of it.
http://productforums.google.com/forum/#!msg/mobile/LEPcl9e3dYE/fUgvLD7qVHsJ
I have question for anyone with this issue. Are you running stock HTC rom, or custom rom?
Jinra321 said:
I have question for anyone with this issue. Are you running stock HTC rom, or custom rom?
Click to expand...
Click to collapse
Mine is on stock HTC rom, unrooted.
rikki_sun said:
EXACTLY!!!! i am having the SAME problem!
i didnt see your post until now , i just posted my own topic regarding the SAME issue! so annoying. bcz i dont turn on option 2 , only when i needed to. but now location dont work without GPS turnd on. it used 2 still work for me 2 days ago..wtf..
---------- Post added at 03:19 PM ---------- Previous post was at 03:14 PM ----------
i think its only for the HTC One. my other androids are all fine. my sony xperia,htc buttefly ,galaxy s4, all works fine. but htc one. wtf..
---------- Post added at 03:21 PM ---------- Previous post was at 03:19 PM ----------
what?whats this "nlpwakelock"??is it a htc one factory intalled app or function? where u see it ,in "app--all" ?
---------- Post added at 04:16 PM ---------- Previous post was at 03:21 PM ----------
I try'd to uninstall the "latest update" from "Google Search" , now Google now has completly stopped working even with GPS turned on. with all 4 options turned on in location menu, "Google now" still cannot detect my current location.
showed in photo
only thing works now is in google map, with GPS turned on i am still able to locate myself....
so the latest google map/google search update did fxxk it up ..
google seriously need to fix this.and i guess they are aware of it.
http://productforums.google.com/forum/#!msg/mobile/LEPcl9e3dYE/fUgvLD7qVHsJ
Click to expand...
Click to collapse
Nope, I don't see nlpwakelock on my Apps > All
Aetherion90 said:
Nope, I don't see nlpwakelock on my Apps > All
Click to expand...
Click to collapse
guess now what we need to do is to wait for Google to fix this problem properly with a new update for the software?
rikki_sun said:
guess now what we need to do is to wait for Google to fix this problem properly with a new update for the software?
Click to expand...
Click to collapse
Yup, that's what I'm gonna do for now. While still looking at various forums.
Aetherion90 said:
Yup, that's what I'm gonna do for now. While still looking at various forums.
Click to expand...
Click to collapse
Yeah. Plz update this thread if you found out anything new. I'll also keep an eye out on the googles forum.
Sent from my HTC_PN071 using xda app-developers app
rikki_sun said:
Yeah. Plz update this thread if you found out anything new. I'll also keep an eye out on the googles forum.
Sent from my HTC_PN071 using xda app-developers app
Click to expand...
Click to collapse
Sure, I also subscribed to that googles forum as I posted there too
Please update here too or in your thread if you found any news.
Hi, I've tried 10 different weather clock widget, but they all keep stopping. Meaning that the time stops every now an then.
Example the time is 19:46 but widget stops at 19:18
Anyone experienced similar problem?
Make sure they're allowed to run in the background and that they aren't cleared when you clear your RAM.
Sent from my MI 5 using XDA-Developers mobile app
killbox said:
Hi, I've tried 10 different weather clock widget, but they all keep stopping. Meaning that the time stops every now an then.
Example the time is 19:46 but widget stops at 19:18
Anyone experienced similar problem?
Click to expand...
Click to collapse
I am having the same issue
---------- Post added at 08:32 PM ---------- Previous post was at 08:30 PM ----------
veladem said:
Make sure they're allowed to run in the background and that they aren't cleared when you clear your RAM.
Sent from my MI 5 using XDA-Developers mobile app
Click to expand...
Click to collapse
How do I do that? I have gone to permissions and everything is ticked but I can't see anything about running in the background.
Edit: the setting is in battery and I have already done that and it doesn't really help
Same here even with all permissions allowed, locked in tray, and custom settings (all allowed) in battery saving
I've had this issue since MIUI v5.
Sent from my MI 4W using Tapatalk
The clock widget works perfect in cm 13. The same widget that gave me issues before
killbox said:
Hi, I've tried 10 different weather clock widget, but they all keep stopping. Meaning that the time stops every now an then.
Example the time is 19:46 but widget stops at 19:18
Anyone experienced similar problem?
Click to expand...
Click to collapse
Which ROM you're in ?
kamrul.auntu said:
Which ROM you're in ?
Click to expand...
Click to collapse
Just regular out of box rom. Not sure if it's global or Chinese with English language. About says "Miui 7.3 - 7.3.3.0) I think it was the clear cache that caused it.
My watch just received an update. Here is the version information once it finished.
Build number
MWD48B
Android Wear
1.5.0.2884951
Google Play services
9.0.83 (534-12191109)
AndroidOS
6.0.1
Android Security Patch level
May 1, 2016
Any ideas what is new here?
not for me yet...
I have received it but am reluctant to install as I currently have root and am unsure what'll happen. is it safe?
Jsonic said:
I have received it but am reluctant to install as I currently have root and am unsure what'll happen. is it safe?
Click to expand...
Click to collapse
i am already searching... i guess you can't break the watch that easily, otherwise reset, and root again. any links for ota ??
enkur said:
My watch just received an update. Here is the version information once it finished.
Build number
MWD48B
Android Wear
1.5.0.2884951
Google Play services
9.0.83 (534-12191109)
AndroidOS
6.0.1
Android Security Patch level
May 1, 2016
Any ideas what is new here?
Click to expand...
Click to collapse
i got it but i did not notice any change , maybe only bugs fix
Posted this on Reddit /r/androidwear, someone says that it brings back the restart option
Strange, my watch has this version too but I'm pretty sure I didn't get notified... seems like it just updated automatically.
Get this yesterday evening but don't notice any changes in working
I got the update last night and I do see "restart" option and may 1 patch. Otherwise, it's all same.
https://android.googleapis.com/pack.../71deda7e3b13b493ede33a7cdf9434ba417a36f4.zip
here's where to get the ota, i just got the update and created a log-report to get the url
I got the update now, I have may security patch and restart button again! Plus my watch now seems a little bit faster,but I don't know if it s the cache cleaning after update boost
Same update for LG-R
Same her for LG Watch R, only thing is that restart option
Sorry I received the update on my watch,and now I have restart,but my watch is a simple g watch w100
THere is also a lockscreen option for when the watch is not being worn.
How to force it to update. I got one firmware update but since the battery was 1% it did not install and now I don't see it. Kindly suggest.
isketerol said:
THere is also a lockscreen option for when the watch is not being worn.
Click to expand...
Click to collapse
lockscreen was there before...
kailashnj said:
How to force it to update. I got one firmware update but since the battery was 1% it did not install and now I don't see it. Kindly suggest.
Click to expand...
Click to collapse
you can download OTA and flash yourself via adb, or you reset your watch completely and start the setup process again, worked for me, then i just got logcat for links....
Axel85 said:
I got the update now, I have may security patch and restart button again! Plus my watch now seems a little bit faster,but I don't know if it s the cache cleaning after update boost
Click to expand...
Click to collapse
the update is targeted to increase watch health - means clean up some junk and add more stability
kwarwick said:
Strange, my watch has this version too but I'm pretty sure I didn't get notified... seems like it just updated automatically.
Click to expand...
Click to collapse
Same here, didn't even realise it had updated until I checked just!
---------- Post added at 03:02 PM ---------- Previous post was at 02:52 PM ----------
isketerol said:
THere is also a lockscreen option for when the watch is not being worn.
Click to expand...
Click to collapse
Not sure where that option is... I can't see it anywhere obvious....
russtyd said:
Same here, didn't even realise it had updated until I checked just!
---------- Post added at 03:02 PM ---------- Previous post was at 02:52 PM ----------
Not sure where that option is... I can't see it anywhere obvious....
Click to expand...
Click to collapse
It's in settings. Scroll down and you should see it. I had not seen it until this last update.
I found that it does take some time for the lockscreen to kick in - I don't see any settings that control that. Having said that, it did lock on the charger overnight and it did lock after I took it off the charger while getting ready for the day.
1.5
Edit: Disregard. Just read wearables can get updates which may not include the companion app. According to the reviews on Google Play, this update has connection issues. Any one experience any drops on our watches? I'm very reluctant but the notification on my watch continuously pops up.
As in the s8 plus, while watching youtube an icon will appear to let u fit the video to the entire screen. Now on my note 8 this icon is no longer present.
When you play a youtube video a round "crop to fit" button pops up which allows it to play fullscreen.
murmur70 said:
When you play a youtube video a round "crop to fit" button pops up which allows it to play fullscreen.
Click to expand...
Click to collapse
Yes. On the S8 plus it does. My note 8 does not show it
alfamega190 said:
Yes. On the S8 plus it does. My note 8 does not show it
Click to expand...
Click to collapse
It does show on my Note 8.
murmur70 said:
It does show on my Note 8.
Click to expand...
Click to collapse
Any recommendations? Cuz it is not on mine..
alfamega190 said:
Any recommendations? Cuz it is not on mine..
Click to expand...
Click to collapse
Check for update for the youtube app. Or uninstall/reinstall the app.
murmur70 said:
Check for update for the youtube app. Or uninstall/reinstall the app.
Click to expand...
Click to collapse
Yup tried that already. I did a factory reset yesterday cuz of other issues
That is a bummer. I looked all through settings on mine and couldn't see anything that would affect. Good luck!
Had the same issue. Updated the Software in settings and now its working. You'll see that the Software update includes enhancements. Perhaps Samsung forgot to include that feature the first time around.
---------- Post added at 07:17 PM ---------- Previous post was at 07:14 PM ----------
murmur70 said:
When you play a youtube video a round "crop to fit" button pops up which allows it to play fullscreen.
Click to expand...
Click to collapse
Had the same issue. Updated the Software in settings and now its working. You'll see that the Software update includes enhancements. Perhaps Samsung forgot to include that feature the first time around.
hughedee74 said:
Had the same issue. Updated the Software in settings and now its working. You'll see that the Software update includes enhancements. Perhaps Samsung forgot to include that feature the first time around.
---------- Post added at 07:17 PM ---------- Previous post was at 07:14 PM ----------
Had the same issue. Updated the Software in settings and now its working. You'll see that the Software update includes enhancements. Perhaps Samsung forgot to include that feature the first time around.
Click to expand...
Click to collapse
Which carrier u on? Cuz I updated this morning and still same issue.. I'm on Sprint..
i am on t mobile i updated the phone and i still do not see the option on my youtube please help!!
T mobile and it shows on my s8+ and note 8 alike.
T mobile youtube app app version 12.34.55
the icon pops up for me.
Have not had the icon since Monday the 11th when I received it. Took an update yesterday and problem still persisted. I then did another reset( from recovery), set up phone and let it restore everything overnight. Woke up this morning and the icon was there in youtube. Don't know wut happened but it's there. ??
You need to tap the screen, then it should pop up
Did you enabled youtube in full screen apps in settings> display.
Sent from my SM-N950F using Tapatalk
alfamega190 said:
Have not had the icon since Monday the 11th when I received it. Took an update yesterday and problem still persisted. I then did another reset( from recovery), set up phone and let it restore everything overnight. Woke up this morning and the icon was there in youtube. Don't know wut happened but it's there. ??
Click to expand...
Click to collapse
I will try this i guess I hope it works
---------- Post added at 02:22 AM ---------- Previous post was at 02:22 AM ----------
pswin09 said:
Did you enabled youtube in full screen apps in settings> display.
Click to expand...
Click to collapse
Yes i wnabled it
---------- Post added at 02:23 AM ---------- Previous post was at 02:22 AM ----------
_MetalHead_ said:
You need to tap the screen, then it should pop up
Click to expand...
Click to collapse
I did tap it ...Where exactly did you tap the screen
farrock2unes said:
I will try this i guess I hope it works
---------- Post added at 02:22 AM ---------- Previous post was at 02:22 AM ----------
Yes i wnabled it
---------- Post added at 02:23 AM ---------- Previous post was at 02:22 AM ----------
I did tap it ...Where exactly did you tap the screen
Click to expand...
Click to collapse
It doesn't seem to matter. I can tap anywhere and the icon will pop up on the right side.
For me some videos start out cropped, like some videos from Vevo. It says "Automatically adjusted to fit screen." Then you have to tap the screen to switch it back to normal. And others start out normal and you have to tap to crop.
alfamega190 said:
Have not had the icon since Monday the 11th when I received it. Took an update yesterday and problem still persisted. I then did another reset( from recovery), set up phone and let it restore everything overnight. Woke up this morning and the icon was there in youtube. Don't know wut happened but it's there. ??
Click to expand...
Click to collapse
UPDATE WOOOOOOOW THIS WORKED I RESET IT THREW RECOVERY THEN LET IT RESTORE ON WIFI WAITED FOR IT TO FINISH AND YES!!!!! IT WORKS NOW :laugh: FYI TO GET TO RECOVERY HOLD POWER BIXBY BUTTON AND VOLUME UP THEN WAIT FOR THE BLUE ANDROID GUY TO FALL THEN PRESS THE POWER BUTTON
I've just starting having an issue with my stock Sprint Note 8. The notification panel/ edge panel and floating apps (specifically FB messenger chat heads) will close on their own. it's getting to the point of these apps not being usable. I've done all the basic diagnostics/app maintenance and reboots as well as reset all my settings to stock. this is a last ditch effort to figure something out before I factory reset. I think it's got to be an app not playing nice. The phone doesn't have this issue in safe mode. Just wondering if anyone else has seen or heard of this and if there is an easier fix than uninstalling apps or wiping my device
GadgetMonger said:
I've just starting having an issue with my stock Sprint Note 8. The notification panel/ edge panel and floating apps (specifically FB messenger chat heads) will close on their own. it's getting to the point of these apps not being usable. I've done all the basic diagnostics/app maintenance and reboots as well as reset all my settings to stock. this is a last ditch effort to figure something out before I factory reset. I think it's got to be an app not playing nice. The phone doesn't have this issue in safe mode. Just wondering if anyone else has seen or heard of this and if there is an easier fix than uninstalling apps or wiping my device
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Notification panel will close on its own for me. Any 3rd party apps or themes or anything installed? Maybe noticed after installing something?
Having the same problem here. Have you figured out what caused the problem?
Sent from my SM-N950U using Tapatalk
I'm having the same issue, hope someone get this figured out.
chuckieb827 said:
I'm having the same issue, hope someone get this figured out.
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There's an app called secure Wi-Fi... delete it, it is what's causing that issue...
---------- Post added at 10:51 PM ---------- Previous post was at 10:46 PM ----------
GadgetMonger said:
I've just starting having an issue with my stock Sprint Note 8. The notification panel/ edge panel and floating apps (specifically FB messenger chat heads) will close on their own. it's getting to the point of these apps not being usable. I've done all the basic diagnostics/app maintenance and reboots as well as reset all my settings to stock. this is a last ditch effort to figure something out before I factory reset. I think it's got to be an app not playing nice. The phone doesn't have this issue in safe mode. Just wondering if anyone else has seen or heard of this and if there is an easier fix than uninstalling apps or wiping my device
Click to expand...
Click to collapse
There's an app called secure Wi-Fi... delete it, it is what's causing that issue...
---------- Post added at 10:52 PM ---------- Previous post was at 10:51 PM ----------
docon86 said:
Having the same problem here. Have you figured out what caused the problem?
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There's an app called secure Wi-Fi... delete it, it is what's causing that issue...
ruthlessnature said:
There's an app called secure Wi-Fi... delete it, it is what's causing that issue...
---------- Post added at 10:51 PM ---------- Previous post was at 10:46 PM ----------
There's an app called secure Wi-Fi... delete it, it is what's causing that issue...
---------- Post added at 10:52 PM ---------- Previous post was at 10:51 PM ----------
There's an app called secure Wi-Fi... delete it, it is what's causing that issue...
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Just deleted it, I hope you're right
chuckieb827 said:
Just deleted it, I hope you're right
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I'm sure it was it :silly: let me know though.
ruthlessnature said:
I'm sure it was it :silly: let me know though.
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All seems well, can I ask how you found this app to be the culprit?
chuckieb827 said:
All seems well, can I ask how you found this app to be the culprit?
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I was having the same issue but it was only doing it while not connected to Wi-Fi. So I started deleting apps that had to do with Wi-Fi and it worked lol.
Yeah... Thought it was gear 360, but it just started up again. I'll get rid of secure WiFi and see if that works. I didn't really see a connection with WiFi or no WiFi though. It's happening either way. Starting to wonder if it's a software issue
GadgetMonger said:
Yeah... Thought it was gear 360, but it just started up again. I'll get rid of secure WiFi and see if that works. I didn't really see a connection with WiFi or no WiFi though. It's happening either way. Starting to wonder if it's a software issue
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Did deleting the app work ?
ruthlessnature said:
Did deleting the app work ?
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So far. I went 2 or 3 days after getting rid of the 360 app to though. Hopefully the issue is gone for good this time. I'll update if it returns
GadgetMonger said:
So far. I went 2 or 3 days after getting rid of the 360 app to though. Hopefully the issue is gone for good this time. I'll update if it returns
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Try redownloading the 360 app . I have it on my phone and have yet to have the issue since deleting the secure Wi-Fi app
ruthlessnature said:
Try redownloading the 360 app . I have it on my phone and have yet to have the issue since deleting the secure Wi-Fi app
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I redownload 360 and all is still working as it should. Is secure WiFi a Sprint app? Or Samsung.
GadgetMonger said:
I redownload 360 and all is still working as it should. Is secure WiFi a Sprint app? Or Samsung.
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That I'm not sure about.
ruthlessnature said:
That I'm not sure about.
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100% Sprint crap.
Sent from my SM-N950U using Tapatalk
Thank you so much for posting this! I was getting so frustrated with this issue. This is why I love these forums.