Database Develop

com.motorola.motocare battery drain?

Hey guys,
as many others here, I upgraded to JB, and everything seems fine. However, one thing bothers me: there's an app that seems accountable for 15% of device usage (according to battery stats), it's com.motorola.motocare. Does anybody know what this is for and if there is a way to keep it from using that much battery (or uninstalling it, for that matter)?
- hendrik

coldtech said:
Hey guys,
as many others here, I upgraded to JB, and everything seems fine. However, one thing bothers me: there's an app that seems accountable for 15% of device usage (according to battery stats), it's com.motorola.motocare. Does anybody know what this is for and if there is a way to keep it from using that much battery (or uninstalling it, for that matter)?
- hendrik
Click to expand...
Click to collapse
I uninstalled, gave no problem at all ... can uninstall without fear ..

cirodeaf said:
I uninstalled, gave no problem at all ... can uninstall without fear ..
Click to expand...
Click to collapse
thanks! what is the easiest/best way to uninstall though? it's a system app, right?

coldtech said:
thanks! what is the easiest/best way to uninstall though? it's a system app, right?
Click to expand...
Click to collapse
Some of the system apps let you 'disable' them in the app details. Check if you can do that with this one.

Unjnstall it with titanium backup,
Enviado desde mi XT890 usando Tapatalk 2

How did you figure out it was a battery drain,
Did it appear as a standalone app in the battery usage?
Or was it using betterbatterystats wakelocks analyzer or something more specific??

Omar-Avelar said:
How did you figure out it was a battery drain,
Did it appear as a standalone app in the battery usage?
Or was it using betterbatterystats wakelocks analyzer or something more specific??
Click to expand...
Click to collapse
for me it appears in better battery stats as "MotoCare - com.motorola.motocare" and is usually the second biggest consumer at 13%.

I think you'r getting it wrong, it uses 13% not of the total battery but 13% of the percentagem used by the apps alone.
I got rid of the app and had no problems...
coldtech said:
for me it appears in better battery stats as "MotoCare - com.motorola.motocare" and is usually the second biggest consumer at 13%.
Click to expand...
Click to collapse

razri said:
I think you'r getting it wrong, it uses 13% not of the total battery but 13% of the percentagem used by the apps alone.
I got rid of the app and had no problems...
Click to expand...
Click to collapse
well, the important fact for me is that it is shown as the second biggest consumer...and if I don't need it, I don't see any use in having it eat battery, no matter what the exact percentage.

coldtech said:
well, the important fact for me is that it is shown as the second biggest consumer...and if I don't need it, I don't see any use in having it eat battery, no matter what the exact percentage.
Click to expand...
Click to collapse
Going to give it a try too, I have been freezing some of Moto bloatware with TitaniumBackup, but missed this. Might be a good find, thanks.

Option "Disable" for this app is not active (in stock firmware). You may only "Clear data".

There are two MotoCare Apps (MotoCare 1.1 & MotoCareInt 1.0)
Does someone exactly know for what Motorola Services do we need these files ?
-> Ok, i found the Information at google : http://news.softpedia.com/news/Moto-Care-App-Gets-Updated-Now-Called-Motorola-Help-432827.shtml
This a Information App for you Phone...

Deep-Knight said:
This a Information App for you Phone...
Click to expand...
Click to collapse
...and all of these Motorola Spy-Apps "calling home"
i have disabled all "Motorola apps/services". But without them you will never receive OTAs!

motocare is on kitkat too..
hi,
i found com.motorola.motocare. in the new kitkat rom,
i use Grenify to hibernate it, but i now is safe to delete it. thankx :good:

.: SID :. said:
Option "Disable" for this app is not active (in stock firmware). You may only "Clear data".[/Q
I've freezed the app with link2sd...
---------- Post added at 09:15 PM ---------- Previous post was at 08:57 PM ----------
I think I've found that this app is now called "Moto Help", although, com.motorola.motocare, still appears in system as a priv-app, and still sucks battery even after deleting Moto Help. So I decided to freeze it over after deleting data (apparently it colects information about how you use the phone)... I'm in the observation process right now, but it seems not to be affecting anything so far
---------- Post added at 09:52 PM ---------- Previous post was at 09:15 PM ----------
UPDATE
... There's one thing affected. If you take a screenshot, image won't appear in notification panel and shutter sound is muted. Apparently it affects camera since it restarted when I opened it (after unfreezing com.motorola.motocare), as if it was used for the first time...
Click to expand...
Click to collapse

CNK80Q3MX said:
.: SID :. said:
Option "Disable" for this app is not active (in stock firmware). You may only "Clear data".[/Q
I've freezed the app with link2sd...
---------- Post added at 09:15 PM ---------- Previous post was at 08:57 PM ----------
I think I've found that this app is now called "Moto Help", although, com.motorola.motocare, still appears in system as a priv-app, and still sucks battery even after deleting Moto Help. So I decided to freeze it over after deleting data (apparently it colects information about how you use the phone)... I'm in the observation process right now, but it seems not to be affecting anything so far
---------- Post added at 09:52 PM ---------- Previous post was at 09:15 PM ----------
UPDATE
... There's one thing affected. If you take a screenshot, image won't appear in notification panel and shutter sound is muted. Apparently it affects camera since it restarted when I opened it (after unfreezing com.motorola.motocare), as if it was used for the first time...
Click to expand...
Click to collapse
... BTW, this is for moto g 2014, XT 1064. Posted here because this is the closest thread to my particular "com.motorola.motocare" (battery drain) issue, although I share my experience 'cause it might be worthy for some others
Click to expand...
Click to collapse

Can't setup as new device

Hey folks
I'm having trouble setting up my Nexus 6 as a new device.
I am on the developer preview 3 and I have tried both logging out of my google account and factory resetting. I have also reflashed the preview that that would work.
However all I can do is restore from a backup but I want to setup as a new device. I can select it from the drop down menu which is weird but it won't allow me to select done.
Is this some sort of Android 6.0 feature?
Thanks for any help.

jbaggs said:
Hey folks
I'm having trouble setting up my Nexus 6 as a new device.
I am on the developer preview 3 and I have tried both logging out of my google account and factory resetting. I have also reflashed the preview that that would work.
However all I can do is restore from a backup but I want to setup as a new device. I can select it from the drop down menu which is weird but it won't allow me to select done.
Is this some sort of Android 6.0 feature?
Thanks for any help.
Click to expand...
Click to collapse
You need to remove your Google account before Factory Reset. That feature is in place since 5.1.

I thought that And have tried that but it still doesn't work.

jbaggs said:
I thought that And have tried that but it still doesn't work.
Click to expand...
Click to collapse
Have you changed password recently?
---------- Post added at 12:01 PM ---------- Previous post was at 11:58 AM ----------
Here is guide how to prepare phone for new user: http://forum.xda-developers.com/showpost.php?p=60455167&postcount=43

I haven't changed my password recently. It's got me really stumped.
Witek_M said:
Have you changed password recently?
---------- Post added at 12:01 PM ---------- Previous post was at 11:58 AM ----------
Here is guide how to prepare phone for new user: http://forum.xda-developers.com/showpost.php?p=60455167&postcount=43
Click to expand...
Click to collapse

Turn your phone so it is in landscape then hit done
Sent from my SAMSUNG-SM-N920A using Tapatalk

Haha that's on the list of things I've tried thinking I'd finally outfoxed it but that didn't work either.
I've logged into my google account and deleted all my previous backups but they still show up. Arrrghhhh
jerrycoffman45 said:
Turn your phone so it is in landscape then hit done
Sent from my SAMSUNG-SM-N920A using Tapatalk
Click to expand...
Click to collapse

jbaggs said:
Haha that's on the list of things I've tried thinking I'd finally outfoxed it but that didn't work either.
I've logged into my google account and deleted all my previous backups but they still show up. Arrrghhhh
Click to expand...
Click to collapse
Not trying to be smart or say you didn't do it right, but I had the same issue several times and always just needed to turn to landscape and then hit the button. Just doesn't detect or something in portrait. I'd try again and just tap around in that area.

jbaggs said:
I haven't changed my password recently. It's got me really stumped.
Click to expand...
Click to collapse
Read through the guide I have posted and follow it.
---------- Post added at 08:35 PM ---------- Previous post was at 08:32 PM ----------
rquinn19 said:
Not trying to be smart or say you didn't do it right, but I had the same issue several times and always just needed to turn to landscape and then hit the button. Just doesn't detect or something in portrait. I'd try again and just tap around in that area.
Click to expand...
Click to collapse
Screenshot, something that will make believers.

Witek_M said:
Screenshot, something that will make believers.
Click to expand...
Click to collapse
Maybe tonight, now that Snapchat is working on M again I'll probably be going back. Not sure if it's an M issue, but happens every time for me on JDX 3, little arrow button does nothing in portrait, but works in landscape; not sure how I can show it but I'll try

rquinn19 said:
Not trying to be smart or say you didn't do it right, but I had the same issue several times and always just needed to turn to landscape and then hit the button. Just doesn't detect or something in portrait. I'd try again and just tap around in that area.
Click to expand...
Click to collapse
No not at all thanks for the suggestion. It doesn't work in landscape either.
Witek_m I have followed the guide and it still doesn't work. Thanks for the info though.
Yeah it's not really something you can screenshot because the button is there it's just not clickable.

jbaggs said:
Hey folks
I'm having trouble setting up my Nexus 6 as a new device.
I am on the developer preview 3 and I have tried both logging out of my google account and factory resetting. I have also reflashed the preview that that would work.
However all I can do is restore from a backup but I want to setup as a new device. I can select it from the drop down menu which is weird but it won't allow me to select done.
Is this some sort of Android 6.0 feature?
Thanks for any help.
Click to expand...
Click to collapse
I've had that happen after flashing roms/gapps a few times. What I eventually did was skip the sign in, and sign into my Google account after the initial setup.

shel692 said:
I've had that happen after flashing roms/gapps a few times. What I eventually did was skip the sign in, and sign into my Google account after the initial setup.
Click to expand...
Click to collapse
Same here...but never tried the landscape suggestion. I'll try that next time

Screen overlay fix?

Without root is it anyway to stop the annoying screen overlay detected message? I tried several fixes from google searches.

recepo1 said:
Without root is it anyway to stop the annoying screen overlay detected message? I tried several fixes from google searches.
Click to expand...
Click to collapse
No, but there's a workaround. Go to app info for the app that causes it and manually set permissions.

Compusmurf said:
No, but there's a workaround. Go to app info for the app that causes it and manually set permissions.
Click to expand...
Click to collapse
Thats what i been doing ...was trying to see if was another option.

recepo1 said:
Thats what i been doing ...was trying to see if was another option.
Click to expand...
Click to collapse
Go to apps, then press the 3 dots in the upper rt coner and pick "apps that can be on top"

WhiteEVO said:
Go to apps, then press the 3 dots in the upper st comer and pick "apps that can be on top"
Click to expand...
Click to collapse
I figured out what app was causing the screen overlay and i turn it off when i need to...was seeing if it was a fix like in xposed where it will override the messge regardless what app in installed.

There's an app called install button unlocker on playstore that solves that problem.
https://play.google.com/store/apps/details?id=jp.sfapps.installbuttonunlocker
Sent from my SM-N930T using Tapatalk
---------- Post added at 11:18 PM ---------- Previous post was at 11:17 PM ----------
Fixed the issue with the overlay. Read the reviews and contents on it from playstore
Sent from my SM-N930T using Tapatalk

mrsamtee said:
There's an app called install button unlocker on playstore that solves that problem.
https://play.google.com/store/apps/details?id=jp.sfapps.installbuttonunlocker
Sent from my SM-N930T using Tapatalk
---------- Post added at 11:18 PM ---------- Previous post was at 11:17 PM ----------
Fixed the issue with the overlay. Read the reviews and contents on it from playstore
Click to expand...
Click to collapse
Thx will check it out
Works perfectly thanks

This totally worked nice find. This was such a huge issue with this phone.

Does the full screen icon exist on the Note 8 for Youtube??

As in the s8 plus, while watching youtube an icon will appear to let u fit the video to the entire screen. Now on my note 8 this icon is no longer present.

When you play a youtube video a round "crop to fit" button pops up which allows it to play fullscreen.

murmur70 said:
When you play a youtube video a round "crop to fit" button pops up which allows it to play fullscreen.
Click to expand...
Click to collapse
Yes. On the S8 plus it does. My note 8 does not show it

alfamega190 said:
Yes. On the S8 plus it does. My note 8 does not show it
Click to expand...
Click to collapse
It does show on my Note 8.

murmur70 said:
It does show on my Note 8.
Click to expand...
Click to collapse
Any recommendations? Cuz it is not on mine..

alfamega190 said:
Any recommendations? Cuz it is not on mine..
Click to expand...
Click to collapse
Check for update for the youtube app. Or uninstall/reinstall the app.

murmur70 said:
Check for update for the youtube app. Or uninstall/reinstall the app.
Click to expand...
Click to collapse
Yup tried that already. I did a factory reset yesterday cuz of other issues

That is a bummer. I looked all through settings on mine and couldn't see anything that would affect. Good luck!

Had the same issue. Updated the Software in settings and now its working. You'll see that the Software update includes enhancements. Perhaps Samsung forgot to include that feature the first time around.
---------- Post added at 07:17 PM ---------- Previous post was at 07:14 PM ----------
murmur70 said:
When you play a youtube video a round "crop to fit" button pops up which allows it to play fullscreen.
Click to expand...
Click to collapse
Had the same issue. Updated the Software in settings and now its working. You'll see that the Software update includes enhancements. Perhaps Samsung forgot to include that feature the first time around.

hughedee74 said:
Had the same issue. Updated the Software in settings and now its working. You'll see that the Software update includes enhancements. Perhaps Samsung forgot to include that feature the first time around.
---------- Post added at 07:17 PM ---------- Previous post was at 07:14 PM ----------
Had the same issue. Updated the Software in settings and now its working. You'll see that the Software update includes enhancements. Perhaps Samsung forgot to include that feature the first time around.
Click to expand...
Click to collapse
Which carrier u on? Cuz I updated this morning and still same issue.. I'm on Sprint..

i am on t mobile i updated the phone and i still do not see the option on my youtube please help!!

T mobile and it shows on my s8+ and note 8 alike.

T mobile youtube app app version 12.34.55
the icon pops up for me.

Have not had the icon since Monday the 11th when I received it. Took an update yesterday and problem still persisted. I then did another reset( from recovery), set up phone and let it restore everything overnight. Woke up this morning and the icon was there in youtube. Don't know wut happened but it's there. ??

You need to tap the screen, then it should pop up

Did you enabled youtube in full screen apps in settings> display.
Sent from my SM-N950F using Tapatalk

alfamega190 said:
Have not had the icon since Monday the 11th when I received it. Took an update yesterday and problem still persisted. I then did another reset( from recovery), set up phone and let it restore everything overnight. Woke up this morning and the icon was there in youtube. Don't know wut happened but it's there. ??
Click to expand...
Click to collapse
I will try this i guess I hope it works
---------- Post added at 02:22 AM ---------- Previous post was at 02:22 AM ----------
pswin09 said:
Did you enabled youtube in full screen apps in settings> display.
Click to expand...
Click to collapse
Yes i wnabled it
---------- Post added at 02:23 AM ---------- Previous post was at 02:22 AM ----------
_MetalHead_ said:
You need to tap the screen, then it should pop up
Click to expand...
Click to collapse
I did tap it ...Where exactly did you tap the screen

farrock2unes said:
I will try this i guess I hope it works
---------- Post added at 02:22 AM ---------- Previous post was at 02:22 AM ----------
Yes i wnabled it
---------- Post added at 02:23 AM ---------- Previous post was at 02:22 AM ----------
I did tap it ...Where exactly did you tap the screen
Click to expand...
Click to collapse
It doesn't seem to matter. I can tap anywhere and the icon will pop up on the right side.

For me some videos start out cropped, like some videos from Vevo. It says "Automatically adjusted to fit screen." Then you have to tap the screen to switch it back to normal. And others start out normal and you have to tap to crop.

alfamega190 said:
Have not had the icon since Monday the 11th when I received it. Took an update yesterday and problem still persisted. I then did another reset( from recovery), set up phone and let it restore everything overnight. Woke up this morning and the icon was there in youtube. Don't know wut happened but it's there. ??
Click to expand...
Click to collapse
UPDATE WOOOOOOOW THIS WORKED I RESET IT THREW RECOVERY THEN LET IT RESTORE ON WIFI WAITED FOR IT TO FINISH AND YES!!!!! IT WORKS NOW :laugh: FYI TO GET TO RECOVERY HOLD POWER BIXBY BUTTON AND VOLUME UP THEN WAIT FOR THE BLUE ANDROID GUY TO FALL THEN PRESS THE POWER BUTTON

Phone and Contacts force close

I just updated my Note8 Att non root with the June software update and after my phone and Contacts force close can't make calls. Does anyone else have this problem?

jason504 said:
I just updated my Note8 Att non root with the June software update and after my phone and Contacts force close can't make calls. Does anyone else have this problem?
Click to expand...
Click to collapse
all i can offer is this https://thedroidguy.com/2018/01/fix-galaxy-note-8-process-com-android-phone-stopped-error-issues-1079534
best of luck
---------- Post added at 08:32 PM ---------- Previous post was at 08:31 PM ----------
jason504 said:
I just updated my Note8 Att non root with the June software update and after my phone and Contacts force close can't make calls. Does anyone else have this problem?
Click to expand...
Click to collapse
you cannot rollback security updates.

I find it weird that I have deleted apps that themed stuff on my phone and some stuff is still themed. I have restarted my phone 10 times deleted every app that themes anything and still have stuff themed on my phone??. Guess I am going to have to reset my phone and do everything over again this is ridiculous

jason504 said:
I just updated my Note8 Att non root with the June software update and after my phone and Contacts force close can't make calls. Does anyone else have this problem?
Click to expand...
Click to collapse
jason504 said:
I find it weird that I have deleted apps that themed stuff on my phone and some stuff is still themed. I have restarted my phone 10 times deleted every app that themes anything and still have stuff themed on my phone??. Guess I am going to have to reset my phone and do everything over again this is ridiculous
Click to expand...
Click to collapse
if it wont fit force it and if a screwdriver wont work use a hammer. means if it wont cooperate, fdr force master reset. Set it up as a NEW device and restore other apps at reinstall one by one until it works right again for you, else contact carrier about provisioning services again to make sure its not the network being a pain in the gass.