Related
I think a lot of us would like to see is the RSRP (dBm) values of the HTC One sitting next to the EVO and possibly another device like the GS3 or Note 2.
Can someone who has the HTC One in a 4G LTE market find another LTE phone and compare them side by side?
Pretty Please!
Thanks in advance!
Tell me where to get the dBm values and I can do it for you.
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Felnarion said:
Tell me where to get the dBm values and I can do it for you.
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Click to expand...
Click to collapse
On HTC phones you can go to "About Phone" and then "Network" or the "Sensorly" app will show you under "Details" if you have that app downloaded
Do you have an EVO or other phone activated that you can show the screens side by side?
Sent from my HTC EVO 4G LTE ....
Syph3r said:
On HTC phones you can go to "About Phone" and then "Network" or the "Sensorly" app will show you under "Details" if you have that app downloaded
Do you have an EVO or other phone activated that you can show the screens side by side?
Sent from my HTC EVO 4G LTE ....
Click to expand...
Click to collapse
Here are some screenshots of where to find it.
Sent from my HTC EVO 4G LTE ....
i use signalcheck found in the play store.
I use an app called Open Signal for testing signal strength, it's free and I think ad-free... as well as useful.
I would test the LTE, but there is no LTE where I live.
Somewhat related, I started a thread moments ago about signal issue I am having on my ONE unfortunately...
tnEVo said:
I use an app called Open Signal for testing signal strength, it's free and I think ad-free... as well as useful.
I would test the LTE, but there is no LTE where I live.
Somewhat related, I started a thread moments ago about signal issue I am having on my ONE unfortunately...
Click to expand...
Click to collapse
Issues with 3G or voice calls?
Sent from my HTC EVO 4G LTE ....
Here are my stats, though I don't know how relevant they are. No matter what, I cannot get them to connect to the same tower. The comparison is between the One and an S3, The S3 runs CM 10.1. The screenshots were taken in the same place, not side by side, but in the exact same location one after the other.
Check the filenames to compare.
Syph3r said:
Issues with 3G or voice calls?
Sent from my HTC EVO 4G LTE ....
Click to expand...
Click to collapse
Voice for sure, haven't tested any 3G yet.... on WIFi at the house.
heres in my house where its spotty, my daughters ip5 is anywhere between -112-117 in the house and stays on lte. neither the one, lte or my wifes gs3 can hold the lte connection like the ip5 can in this house.
LTE no connection and this was after a airplane mode shuffle
and the One
Just went into a sprint store yesterday and compared the One with my EVO ....I am VERY VERY Disappointed!
The sprint store is right on the edge of a 4G tower...perfect for testing the RF signal. When I walked in the One was connected to 4G without issue, EVO as well. Tried going to the network screen on the one but for some reason it was greyed out and could not access. So I downloaded sensorly so I could see the RSRP values.
Just holding the 2 phones together for a picture and the HTC one drops LTE.
Sent from my HTC EVO 4G LTE ....
Is this something that can be fixed or do we have to rely on Sprint and HTC to adjust something?.. I'm dropping from 4G to 3G all the time in places my other LTE phones hold.
Is this a software issue or Hardware?
Sent from my HTC One using xda premium
I just drove one way down a road(4 miles) that has 4G with my phone in the dock and sensory and Google music running. Held 4G the whole way..
Just had to drive down the same road back to the house with the phone on my center console and it was holding 4G again until I touched the phone. When I let it go it connects to 4G again after a minute or so.. Then when I touch it it loses 4G again.. WTF is going on here?
When I say "touch" it, I mean just picking it up in hand. Did this 4 times... This does not happen in areas where it's a strong LTE signal. Only in the outer areas of the LTE signal. But like mentioned before, my other devices hold it fine.
Sent from my HTC One using xda premium
I work in a basement office (IT), and i'm close enough to a tower that my GS3 would still be able to hold on to a weak LTE signal at times (mostly 3G, but sitting on my desk, I could usually cycle airplane mode and get it to hold LTE). It pulled about 2 meg down on LTE the couple times I tested it. I've seen my One grab LTE a couple times, but as soon as it tried to move any data, it would drop back to 3G.
Other than that, both seem to perform pretty much the same to me, but haven't had enough time to test them side by side. I always had to cycle airplane mode to get the GS3 to look for LTE again after dropping to 3G (without having to wait 10 minutes), but with the One, it seems like all you have to do is toggle Mobile Data off and back on and it'll grab LTE. Definite plus there.
BrianBaker said:
I just drove one way down a road(4 miles) that has 4G with my phone in the dock and sensory and Google music running. Held 4G the whole way..
Just had to drive down the same road back to the house with the phone on my center console and it was holding 4G again until I touched the phone. When I let it go it connects to 4G again after a minute or so.. Then when I touch it it loses 4G again.. WTF is going on here?
When I say "touch" it, I mean just picking it up in hand. Did this 4 times... This does not happen in areas where it's a strong LTE signal. Only in the outer areas of the LTE signal. But like mentioned before, my other devices hold it fine.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Yep, same thing here...I pick up the phone, press the power button to wake, and within seconds data either switches to 3G and/or drops altogether, only to come back after short period. When it comes back it sometimes stays good and sometimes continues to give me issues. I'm thinking software too...but I'm definitely not in a fringe area, at least according to Sprint's coverage map. I'm not going to wait this out and be frustrated...tomorrow morning I'm going to an AT&T store and check out their demo. If it holds a data connection I'm returning the Sprint phone and switching to AT&T. Thankfully, I was at the end of my Verizon contract and within the 14 day remorse period with Sprint.
Oh, and I might add, it did this while I was in the Sprint store and I dismissed it as being indoors or something that would settle. I guess I was so smitten with this sexy ass phone that I too quickly dismissed the issue.
I switched back to this phone after having the galaxy 4 because this is a better phone for the most part.
That being said..this phone does poorly hanging on to LTE with Sprint. In areas that have steady 4g coverage that my iPhone 5 and s4 would display 4g, the One often inexplicably drops to 3g, requiring a switch to airplane mode and back again.
I actually used the airplane mode to force 4g like 5 times today.
I know somebody else has to see this issue
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greengoldmello said:
I switched back to this phone after having the galaxy 4 because this is a better phone for the most part.
That being said..this phone does poorly hanging on to LTE with Sprint. In areas that have steady 4g coverage that my iPhone 5 and s4 would display 4g, the One often inexplicably drops to 3g, requiring a switch to airplane mode and back again.
I actually used the airplane mode to force 4g like 5 times today.
I know somebody else has to see this issue
Sent from my HTCONE using xda app-developers app3
Click to expand...
Click to collapse
I have a thread where I'm working on trying to tweak some epst settings to fix some of these issues. Haven't gotten to the LTE stuff really yet.
D3rped out Beastmode! HTC ONE!
Funny thing is I was thinking of posting this in your thread, but I didnt want to derail it.
I think part of the problem stems from the One not scanning for lte as often as the other phones. I drop data completely quite often and it takes a while to pop back up. And when it does, it's 3g, not 4
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Same here.. 2 different Ones same issue.. Hoping for a radio fix from sprint/HTC because EPST settings won't fix the problem
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BrianBaker said:
Same here.. 2 different Ones same issue.. Hoping for a radio fix from sprint/HTC because EPST settings won't fix the problem
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Click to expand...
Click to collapse
It wouldn't fix it but if it's just a configuration issue. Example if it's designed to drop a signal sooner than say the S4 then tweaking some settings COULD fix it. That's all I'm looking to do. Try to fine tune some settings specifically for sprint and this phone.
Edit: I also know that sometimes that can do more harm than good (like maintaining too weak of a signal and have no data connection to speak of) but. Doesn't hurt to try!
D3rped out Beastmode! HTC ONE!
Thought I was done with the airplane mode dance as well, coming from the EVO LTE. Ah well.
Oddly, I've had the phone stay on LTE far more often using AOSP, same for my old EVO LTE, which it's usually the opposite no?
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Airplane toggle is kind of pointless. The phone grabs LTE Just fine.. It just won't hold it. Especially when you start something that uses data. I've been in areas where I know the signal drops with this phone with it sitting in the dock. But as soon as you run a speed test or download an app it drops to 3G..In all honesty the only way to keep this stupid thing stable is to disable LTE completely and run with crap 3G until your area is heavily saturated with LTE because when your in the middle of doing something data centric and it switched to 3G you have to pretty much start all over or re open the app. Never had to do this on my Note 2.
Sent from my HTCONE using xda premium
This worries me. I'm thinking of selling the note 2 and picking this phone up. The note 2 has great reception.
Sent from my SPH-L900
I have experienced this too but it happens to me when I am driving home from work which is a 2 hour drive the job site I am at has lte and it holds a signal all day. On the way home I will lose data in certain locations every day the exact same ones cause obviously sprints lte is still being worked on but I think it maybe be because they are upgrading towers cause in the past month I get lte in more and more places driving on I94 from Detroit to Kalamazoo and also the job site has lte everywhere and before it was spotty
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dandan2980 said:
I have experienced this too but it happens to me when I am driving home from work which is a 2 hour drive the job site I am at has lte and it holds a signal all day. On the way home I will lose data in certain locations every day the exact same ones cause obviously sprints lte is still being worked on but I think it maybe be because they are upgrading towers cause in the past month I get lte in more and more places driving on I94 from Detroit to Kalamazoo and also the job site has lte everywhere and before it was spotty
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
This happens to me and my 1st HTC One and my current HTC One and my co workers HTC One no matter if we're standing still or driving..In areas I know for a fact are not being currently worked on..It only happens on the outskirts of an LTE Signal.But like i said earlier,these are places my Note 2 has never ever dropped a signal..I've debated so many times going back to my Note 2 but I just can't do it.469 DPI and a screen I can see in daylight has spoiled me rotten...Only logical thing to do is go to AT&T and buy the HTC One there but that would do a number on my wallet so i'll stick around with Sprint until winter and see what they can do.
BrianBaker said:
Airplane toggle is kind of pointless. The phone grabs LTE Just fine.. It just won't hold it. Especially when you start something that uses data. I've been in areas where I know the signal drops with this phone with it sitting in the dock. But as soon as you run a speed test or download an app it drops to 3G..In all honesty the only way to keep this stupid thing stable is to disable LTE completely and run with crap 3G until your area is heavily saturated with LTE because when your in the middle of doing something data centric and it switched to 3G you have to pretty much start all over or re open the app. Never had to do this on my Note 2.
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Click to expand...
Click to collapse
Keep in mind the signal strength you see is NOT 4G even if you're getting 4G.
There are tools to monitor 4G Strength (search google play).
This phone is horrible with weak 4G around. Bounces in and out and it's very slow at doing that.
As I drive through known 4g coverage areas my note 2 grabs 4g with no issue. My HTC one woould stay in 3g. Frustrating knowing I'm giving my Note 2 to my nephew. Good thing 4g is only in small spots around Southern CT.
mswlogo said:
Keep in mind the signal strength you see is NOT 4G even if you're getting 4G.
There are tools to monitor 4G Strength (search google play).
This phone is horrible with weak 4G around. Bounces in and out and it's very slow at doing that.
Click to expand...
Click to collapse
Im aware of what the signal bars represent on this phone.. I go into field test to look at dbm's
Sent from my HTCONE using xda premium
I cannot imagine how awesome this phone would be with strong 4g. I use verizon razr hd for my work line and 95% of the time it has a 4g signal, and thats the phone i always reach for when on the road although i love my one so much more...seems sprints roll out is not as fast as I anticipated
I live on the border of an official 4g area (Los Angeles) and I seem to go back and forth from LTE and 3g at home all day long. But, when you do get LTE, it is amazing. Fastest LTE speeds I've ever seen on any carrier. I easily get 25/10 and a great signal in LTE zones.
I have often wondered how my phone could bounce around from 4g to 3g then sometimes to no.data connection all while sitting in the same spot. Is that a network or a device issue? If it's a phone issue do I have a right to get a different one,even though I have had this for over a month
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tommason1968 said:
I have often wondered how my phone could bounce around from 4g to 3g then sometimes to no.data connection all while sitting in the same spot. Is that a network or a device issue? If it's a phone issue do I have a right to get a different one,even though I have had this for over a month
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Definitely a network issue..Don't waste your time getting a replacement because it will be the same...Weather and humidity come in to play here as well
This is the story of my life since I got the One. People keep telling me that the S4 has the same issues and the problem is Sprint, but of the 3 people I know with an S4 none of them have this problem where I live. Once they are in an area with 4G, their phone stays on 4G. With the HTC One it takes forever to pick up 4G and once it decides to drop 4G it will take forever to pick it back up unless you toggle airplane mode.
The phone is damn near unusable in Johnson City TN because the 3G is way over capacity on at least half the towers in the area, and if the phone can't hold on to the 4G signals that I know are there then it's basically a paperweight. I really hope there is an update soon.
Had an entire section of town go down yesterday. Showed full signal but everytime anyone attempted to make a call it showed "network failure". Even attempting to call sprint's customer service numbers.
Finally got ahold of sprint via a land line and they claimed the towers show no problems and the network wasn't congested...
It is really bad since I rely on my phone for emergency response. Anyone else notice instability like this lately?
Are you in an area where LTE is being deployed? Sometimes that happens. You dont get LTE and the 3G gets worse.
Sent from my HTCONE using Tapatalk 4 Beta
vader860 said:
Are you in an area where LTE is being deployed? Sometimes that happens. You dont get LTE and the 3G gets worse.
Sent from my HTCONE using Tapatalk 4 Beta
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Click to collapse
Well we were on the "list" (Tallahassee, FL) but haven't seen much LTE (or any) in Tallahassee... It wasn't just 3g, the entire 1xRTT network dropped (no phone calls, no texts). I am on business so I get to use business tech (instead of consumer tech) and they viewed all the work orders for the towers in teh area. Said there was nothing currently happening that would have caused the entire network to go down and that we aren't even close to 800 SMR deployment (which pisses me off because Sprint coverage inside my office is horrible, while verizon I can get a strong 1x, 3g and LTE (my work phone and air card are all verizon)).
Same thing happened to me a while back, nothing worked, but I was roaming. It lasted for a few days, then when it started working again, I got LTE.
Same thing going on around Philly suburbs. Calls dropping like crazy and horribly slow 3g. When lte is turned on for good, does 3g go back to normal, or stay slower than the 1x speeds I get in some places?
prob tower issues it happens.. has nothing to do with sprint
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thlinx said:
prob tower issues it happens.. has nothing to do with sprint
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Click to expand...
Click to collapse
if its sprint's tower issue, then it has everything to do with sprint
since its their towers
flex360 said:
if its sprint's tower issue, then it has everything to do with sprint
since its their towers
Click to expand...
Click to collapse
no its not sprints fault its the vendors fault
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thlinx said:
no its not sprints fault its the vendors fault
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Click to expand...
Click to collapse
Lolololol
So do we go ask the vendor to fix their towers?
It's Sprint's responsibility to make sure it deals with good vendors and that they maintain the towers well.
thlinx said:
prob tower issues it happens.. has nothing to do with sprint
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
How so when Sprint's internal diagnostic tools show the tower is functioning properly (in respect to the Sprint network)?
Its possible that your area is getting 1900 network vision upgrades, which knock you out for about a week.you don't really notice the lte install because you don't have the service, but you are dependent on 1900 for voice so its not pretty. Our area just got the upgrade and we had a lot of unhappy customers, I couldnt call or text for about 6 days. I'm off for a few weeks or I would check it out for you.
No issues
Sent from my One using XDA Premium HD app
So if I am scheduled to get LTE in my area soon, what kind of behavior would the network show?
I get crappy 3G almost everywhere, where every time I try to do anything, the 3G indicator goes dark and I get a network error. Whenever I get an LTE signal, it's usually a namesake, and I get knocked down to 3G. In select spots at select times, I get super duper slow 3G: around 90kbps. Sometimes 200. VERY few times, I get around 2 megs on LTE. That only lasts a little while.
I'm scheduled to get LTE this month. When should I expect decent coverage? All the threads in the International forum about gigs of data have me PUMPED!
sauprankul said:
Lolololol
So do we go ask the vendor to fix their towers?
It's Sprint's responsibility to make sure it deals with good vendors and that they maintain the towers well.
Click to expand...
Click to collapse
Towers go down. Power goes out, internet goes down.
These things happen. You call Sprint, you let them know. Even if they tell you everything looks good on their end, if they get 5 calls about the same tower, they'll send out an engineer.
Expecting 100% uptime is absurd.
sauprankul said:
So if I am scheduled to get LTE in my area soon, what kind of behavior would the network show?
I get crappy 3G almost everywhere, where every time I try to do anything, the 3G indicator goes dark and I get a network error. Whenever I get an LTE signal, it's usually a namesake, and I get knocked down to 3G. In select spots at select times, I get super duper slow 3G: around 90kbps. Sometimes 200. VERY few times, I get around 2 megs on LTE. That only lasts a little while.
I'm scheduled to get LTE this month. When should I expect decent coverage? All the threads in the International forum about gigs of data have me PUMPED!
Click to expand...
Click to collapse
Normally you will just start to see 4g more often. You may some some minor odd behavior because they are up on the tower fooling around but it won't be a big outage. They do one site at a time, and once it's on it has to be tuned for optimal performance which takes a while too.
Sadly your 3g speeds are normal anymore, smart phones now days have completely overwhelmed the marginal capacity that evodo offers. Only thing they can do is to throw more RF carriers up but that can cause interface issues between cell sites and it can actually hinder performance. Areas that have complete lte toll outs do end up with much better 3g since the data hogs are now on lte, I can get about 1.5 down on 3g here where we have both lte and 1900mghz 3g network vision complete.
Same issues in Washington, DC for the Past 3 days. I sure hope its because they are upgrading the towers
Same thing happened in Houston a couple of days ago. One of the three towers in the area I work has been Network Vision upgraded, other two still in the works. Anywho, all of a sudden, no calls/texts for a span of about 20-30 minutes (longer/more in other areas). Sprint: "no issues reported in your area", I was: "yeah, I'm reporting one/some". Everything back to normal, for the time being, super-slow 3G (less than 100kbps). Thank goodness for Xfinity at home/work. I work for a preferred retailer and all we have been advised is that the upgrades are coming and will resolve and greatly improve our (Sprint's) network. Hopefully, the influx of money from the new owners will make it so. Nextel bandwidth/spectrum to be used for LTE, yes you'll need a new phone with correct radio.
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I havent read much of what's going on here just skimmed through but I would like to add what I've heard.
Lately we've been having a lot of iPhones come in with data issues. Not just the 5 but 4 and 4s as well. This week alone I've seen 6 myself. Before that... Maybe 1 or 2 everyone 6 months. It's rare. And today these people plus more have come back with a worse issue. They aren't getting reception anywhere. (I'm in Washington btw). So I called my nss support team and they said as of the 17th of July sprint has been getting way more aggressive with the network vision and the iPhone's are more sensitive to this update but other device will start experience these problems and it's going to get worse all over the state till about October. The eta is October.
Sprint wants to have this network vision finished by this year so it just makes sense it would be happening in other states also.
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tsdeaton said:
I havent read much of what's going on here just skimmed through but I would like to add what I've heard.
Lately we've been having a lot of iPhones come in with data issues. Not just the 5 but 4 and 4s as well. This week alone I've seen 6 myself. Before that... Maybe 1 or 2 everyone 6 months. It's rare. And today these people plus more have come back with a worse issue. They aren't getting reception anywhere. (I'm in Washington btw). So I called my nss support team and they said as of the 17th of July sprint has been getting way more aggressive with the network vision and the iPhone's are more sensitive to this update but other device will start experience these problems and it's going to get worse all over the state till about October. The eta is October.
Sprint wants to have this network vision finished by this year so it just makes sense it would be happening in other states also.
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Click to expand...
Click to collapse
You should have access to glance, it will tell you which sites are being upgraded and ETA's for lte and 3g nv. You have to be a lead or SM to access it.
duck9191 said:
You should have access to glance, it will tell you which sites are being upgraded and ETA's for lte and 3g nv. You have to be a lead or SM to access it.
Click to expand...
Click to collapse
Would be awesome to get this info for Tallahassee fl
Sent from my Nexus 7 using Tapatalk 2
Just got the One, coming from s2, and love this phone. However I'm on Sprint lte now, and get very spotty coverage. It constantly switches from3g to lte, sometimes no data at all.
Of course this is a sprint issue, but is there a Rom or other ticks that may help get more consistent lte connection?
Sent from my HTCONE using xda app-developers app
Not really. I had to lave Sprint after being with them for 11 years due to my phone(s) not getting calls and poor network performance. In Dallas they really messed up big with Network Vision updates. Just my opinion.
Doesnt matter what hardware or software your on if the network is the problem your phone wont make it better.
Untill they get a handle on the system issues its not going to get better.
IAmSixNine said:
Not really. I had to lave Sprint after being with them for 11 years due to my phone(s) not getting calls and poor network performance. In Dallas they really messed up big with Network Vision updates. Just my opinion.
Doesnt matter what hardware or software your on if the network is the problem your phone wont make it better.
Untill they get a handle on the system issues its not going to get better.
Click to expand...
Click to collapse
#Truth
I regret leaving Tmobile. But hey, I hope that with a Tri-Band LTE enabled phone...things should be better. At least in the near future.
centro714 said:
Just got the One, coming from s2, and love this phone. However I'm on Sprint lte now, and get very spotty coverage. It constantly switches from3g to lte, sometimes no data at all.
Of course this is a sprint issue, but is there a Rom or other ticks that may help get more consistent lte connection?
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Click to expand...
Click to collapse
Random question, but are you using a case on your phone? If so, what kind?
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It's been going on for me since the beginning of July. It's not your phone, it's the awful network. The network has gotten so bad here, my local new station did a story on it since so many people were complaining. Normally I'm not a fan of stuff like this cause the media tends to exaggerate but in this particular case it's as bad as they say. I can have the tower in site and my phone will dump between X/1X/3G/LTE. Constant dropped calls, cutting in & out, unusable data, etc. I have been with Sprint for over 10 years & the network is literally unusable as it stands. It has been getting better over the last few weeks but it's still awful. I can understand some disruptions in service but this has been an ongoing thing for months with no end in site. Poor planning on Sprint's part. As far as LTE being spotty, until LTE gets turned on 800 it's going to be garbage. HTC one doesn't support LTE over 800 which at the moment doesn't matter since it's not on yet but I'm hoping by the Spring new hardware will be out & LTE on 800.
centro714 said:
Just got the One, coming from s2, and love this phone. However I'm on Sprint lte now, and get very spotty coverage. It constantly switches from3g to lte, sometimes no data at all.
Of course this is a sprint issue, but is there a Rom or other ticks that may help get more consistent lte connection?
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
if your on a sense rom, ##data#, click edit, enter MSL (if you dont have it, sprint should give it to you), you will see LTE settings and LTE scan settings, (dont remember exactly what they're called) Lower both those numbers to like 30 and 5 or something like that, it will scan more often and while connected to LTE should stay connected longer on a weaker signal....there is a thread on it somewhere...
Looks like I have wound up with LTE connectivity issues on my 2nd M8. It's defaulting back to 3G and never trying LTE again. I'm in an area where the circuit fallback has already been installed and is up and running, so it shouldn't be that. It randomly just stopped working properly over the weekend. Sprint has told me there are no issues in my area, no work being done.
Is there any chance HTC or Sprint acknowledge this issue with their phones? What is happening under the hood to cause the phone to randomly get mucked up and never be able to get back to normal? Or is there a way to get back to normal?
Profile, PRL updates, rebooting, airplane mode are all (very) temporary fixes for a bigger problem. It acts and feels like a software issue, but is it something that can be reversed or does it get embedded into the firmware, never to be removed? I've tried flashing firmware multiple times without rebooting, over top of itself more than once, hoping to knock out or overwrite something wrong inside. I ran OMJ's h/k RUU last night and it connected to LTE as soon as it rebooted, but today it's right back to where it was.
FlowingAway said:
Looks like I have wound up with LTE connectivity issues on my 2nd M8. It's defaulting back to 3G and never trying LTE again. I'm in an area where the circuit fallback has already been installed and is up and running, so it shouldn't be that. It randomly just stopped working properly over the weekend. Sprint has told me there are no issues in my area, no work being done.
Is there any chance HTC or Sprint acknowledge this issue with their phones? What is happening under the hood to cause the phone to randomly get mucked up and never be able to get back to normal? Or is there a way to get back to normal?
Profile, PRL updates, rebooting, airplane mode are all (very) temporary fixes for a bigger problem. It acts and feels like a software issue, but is it something that can be reversed or does it get embedded into the firmware, never to be removed? I've tried flashing firmware multiple times without rebooting, over top of itself more than once, hoping to knock out or overwrite something wrong inside. I ran OMJ's h/k RUU last night and it connected to LTE as soon as it rebooted, but today it's right back to where it was.
Click to expand...
Click to collapse
Its really difficult to tell if its the device or the network but for the most part calling sprint is no doubt a waste of time. Over on the gs5 forums you hear the same complaints all day long. As a matter of fact, go to any sprint tri-band device forum and you will know doubt hear the same exact complaints.
Goto to a Sprint Store and Compare it Side-By-Side.
It's the only way to know for sure.
mswlogo said:
Goto to a Sprint Store and Compare it Side-By-Side.
It's the only way to know for sure.
Click to expand...
Click to collapse
That may or may not make a difference, two of the same devices in the same location can be connected to different towers unless he uses an app to confirm that both are connected to the same tower and even then I have had experience with two exact devices connecting to the same tower and issues with that tower actually affected one device and not the other and nothing was defective with either device. Weird
themuffinman said:
Its really difficult to tell if its the device or the network but for the most part calling sprint is no doubt a waste of time. Over on the gs5 forums you hear the same complaints all day long. As a matter of fact, go to any sprint tri-band device forum and you will know doubt hear the same exact complaints.
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So far, I am, one of the lucky ones with an, s5 that hasnt had a bit of problems. I almost picked up the m8 over the s5 to give htc a try but keeping a watch on this forum made up my decision quick to stay with sammy. Don't get me wrong there are some s5 owners that have had problems but u m8 guys seemed to be getting hosed pretty bad.
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BubZX said:
So far, I am, one of the lucky ones with an, s5 that hasnt had a bit of problems. I almost picked up the m8 over the s5 to give htc a try but keeping a watch on this forum made up my decision quick to stay with sammy. Don't get me wrong there are some s5 owners that have had problems but u m8 guys seemed to be getting hosed pretty bad.
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Well personally, I haven't had any issues to speak of with the two m8's I have on my account.
themuffinman said:
Well personally, I haven't had any issues to speak of with the two m8's I have on my account.
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I'd say keep a very close eye on them both. My 2nd one was perfect right out of the gate and stayed perfect for 3 weeks, then suddenly just poof it's jacked. It's not as bad as my 1st, but still frustrating. The 1st one wouldn't stay connected to anything, certainly not LTE. Now mine just wants to revert to 3G as soon as it possibly can. Very strange.
My daughter gets very good data with her g2, picks up lte in areas I don't and it gets me frustrated, it sucks I don't no anybody who has a m8 to compare mine with, I'm gonna have to wait till my wife gets hers with her upgrade
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themuffinman said:
That may or may not make a difference, two of the same devices in the same location can be connected to different towers unless he uses an app to confirm that both are connected to the same tower and even then I have had experience with two exact devices connecting to the same tower and issues with that tower actually affected one device and not the other and nothing was defective with either device. Weird
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I think it's certainly possible but not that common. And if they do behave the same then he's probably ok. If they don't then he'd have to dig deeper.
One store had several M8's on display and the all behaved identical and very different from mine.
I should have 3 of them tonight to compare One being returned to sprint and one that will get sold in the end.
As a sprint rep who lives in an area that sprint spark and bands 2600 and 800 are being implemented I assure you it is not your device, it is the network. This is happening on all lg g2s, g flexs, s4 tri bands, s4 minis, nexus 5s and gs5s. Since the Soft Bank by out Sprint is doing a massive overhaul on their network. Sure service might suck ass for a few months but you'll appreciate it when its done. Hang in there, its more than likely not your device.
johnnygabe89 said:
As a sprint rep who lives in an area that sprint spark and bands 2600 and 800 are being implemented I assure you it is not your device, it is the network. This is happening on all lg g2s, g flexs, s4 tri bands, s4 minis, nexus 5s and gs5s. Since the Soft Bank by out Sprint is doing a massive overhaul on their network. Sure service might suck ass for a few months but you'll appreciate it when its done. Hang in there, its more than likely not your device.
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Man I hope your right . Waiting on my replacement now to make sure it's not my device.
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I see it daily man. From what I have been told, they had problems with cross connecting calls when implementing spark. Since then, they resolved that issue but then created the 4g data/voice connectivity issue. Meaning when you are on 4g, the tower isn't telling your phone when its receiving a call. Ever wonder why the m8 cannot talk and use data at the same time? However an s3 can. Does that phone have this issue? Nope. Its not so much our phones but more so the towers not communicating to our phone the way they should. This is why when you switch to CDMA only instead of CDMA/LTE, you receive voice calls and texts. Again, you can change this in settings/mobile data/network mode.
LTE only mode works perfect when I enable it. It connects to band 26. Switch back to LTE/CDMA and LTE refuses to connect. The reason I'm confused is because everything worked for 3 weeks straight in perfect fashion. The Sprint rep I spoke to said no work was even being done in my area. @johnnygabe89 can you help me understand how this could be?
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FlowingAway said:
LTE only mode works perfect when I enable it. It connects to band 26. Switch back to LTE/CDMA and LTE refuses to connect. The reason I'm confused is because everything worked for 3 weeks straight in perfect fashion. The Sprint rep I spoke to said no work was even being done in my area. @johnnygabe89 can you help me understand how this could be?
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Sprint Triband LTE devices do not support SVLTE (Simultaneous Voice and LTE).
In previous Sprint LTE phones, when a device was in Sprint LTE coverage it would park in both the LTE and CDMA Sprint networks at the same time. When a voice call came in, it would just go straight through to the device. And signal to the LTE network would be maintained the whole time while the call was active.
In contrast, a Sprint Triband LTE device can only stay on one technology at a time. CDMA or LTE, not both. So when a Sprint LTE Triband device is in Sprint LTE coverage it parks only in LTE. And doing so means it cannot transmit calls without Circuit Switched Fallback (CSFB) on the network side. CSFB and eCSFB (Enhanced Circuit Switched Fallback) are network controls that will allow a single mode/single path network to operate in two modes, both CDMA and LTE.
Here is how it works in the simplest way I can describe. When your Triband LTE device has an LTE signal, it cannot receive or make calls on its own. It is just using LTE data happily. However, what if someone calls you? How does it get through the CDMA network to your device? Via CSFB.
When the Sprint network tries to forward a call to your device but cannot see it via CDMA, it then checks for an LTE connection to your device. If it sees one, it tells your device to disconnect from LTE for a moment and reconnect to CDMA. Your device then jumps over to take the call on Sprint CDMA and the LTE session is interrupted. This happens very fast and seamlessly. Except for the loss of data availability. If you receive a text, the Sprint network is able to route it to your device via LTE.
Circuit Switched Fallback is a great solution to the issue of Sprint Triband LTE smartphones. But the problem here is that the Sprint network is being upgraded in Network Vision, and not all Sprint parts of the Sprint network can currently support CSFB. And it affects all Sprint Triband LTE phones
If yoou want you can read this article all the way thru
I don't think it's a circuit switch fallback issue. This morning I'm connected to band 25 and lte is working. It's when I connect to band 26 that it disconnects. So maybe its not a broken phone?
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FlowingAway said:
I don't think it's a circuit switch fallback issue. This morning I'm connected to band 25 and lte is working. It's when I connect to band 26 that it disconnects. So maybe its not a broken phone?
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Well from what I have gathered from all my reading about the issues is that Band 25 is the Sprint Triband LTE, and Band 26 is the older SVLTE (Simultaneous Voice and LTE) and may not support the CSFB and eCSFB yet.
I could be wrong in my assumption
I feel like I remember reading that band 26 is the new frequency 800
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I also think it's the network. When I first got the phone, I experienced the 3g of death, but have not experienced it much lately as it seems like Sprint is updating their network in my area.
I'm getting LTE in places now that I have never gotten on my M7.
This weekend, I went to LegoLand, which is a highly congested area, and was getting the 3g off death again, which I believe is related to the network. This is similar to when I went to Disneyland with my M7 last year and could never use Sprint service in the park to due to it being a congested area.
I find it helps to turn off roaming in areas where you get the 3g of death and just connect to the Home network. Try that and see if you get better results. It seemed to work for me this past weekend.
It appears that my area is getting LTE added to the Band 26 800Mhz frequency, though it's not fully up and running yet. So my M8 is scanning and sees that band available, and most likely prefers that band, so it connects but it's not fully implemented yet, so it kicks back to 3G. There was a moment this morning where I had fully working LTE, and lo and behold I was on Band 25, not 26.
If only there was a way to disable Band 26 on the M8 until it's totally up and running...
im facing these issues too..it sucks