Hello,
I have re locked my boot-loader on my HTC Desire C but my phone still restarts for no reason, HTC have asked me to send it in for repair but i'm not sure if my warrants is still void after re locked boot-loader.
If so is there a way to lock the boot-loader or do something. I have read that if you live in the EU or UK you have consumer rights so HTC has to prove that you have caused the problem or you have the right to sue them (Honor Warranty). Or can i send it back to ASDA (Part of the Walmart Family in the UK) and ask them for a repair... Will they see the bootloader as well.
Please Help im not a pro at these things :crying:
You cant get *Locked* status back. Sorry dude.
Are you on overclocked kernel? Some Desire C can't handle it, reboot or doesn't even boot up. Check this thread for more info: http://forum.xda-developers.com/showthread.php?t=2192750
Related
Hello all,
I just come from the HTC hero and I bought the nexus one. My hero was rooted and it was nice, I ve seen tutorials to explain how to root the nexus one, but it seems it breaks the warranty. Is there a way to unroot the nexus one as we could for the htc hero?
If not, will there be a way soon guys?
Thanks for helping me, as I d lke to root the nexus one, but loosing the warranty is a big problem....do you have feedback on rooted nexus one sent to warranty?
I may be wrong, but i don't think that rooting breaks the warranty. It's unlocking the bootloader that breaks the warranty. That's two different things.
And as far as i know, it's quite easy to unroot, but it's almost impossible to relock an unlocked bootloader.
Please post in right section thanks.
mmm; ok, but can we install custom roms without unlocking the bootloader?
Nope, don't think so
You cannot install custom roms without unlocking the bootloader, and u cant unlock the bootloader without breaking the warranty. There are quite a few threads on this already, try search next time
Confused
So it is possible to root the nexus one without unlocking the bootloader? If so how..?
To root the phone or install a custom ROM, u need to unlock ur bootloader... which also means goodbye warranty
in order to root your phone you must unlock your boot loader first. so when you unlock your boot loader to root you lost your warranty.
You guys all say "goodbye warranty" as if HTC isn't replacing/repairing rooted Nexus's... This alone has been steering many people away from rooting the N1. I know 2 people that had rooted N1's and they both got their devices replaced by HTC and that doesn't count all the people posting here that have also been successful even though they have rooted phones.
I have rooted/unlocked my bootloader. Then I found that I had the dust under the screen issue. Contacted HTC they sent a replacement. I sent the phone in, restore to stock besides the bootloader being unlocked. They received it, inspected it, and that was that. My case was closed with no questions asked.
Just out of interest, has anyone unlocked their bootloader and then successfully had their device repaired under warranty?
Read this forum. It appears that people have better luck with a warranty repair instead of exchanging the device when the bootloader is unlocked.
http://forum.xda-developers.com/showthread.php?t=681723
I'm waiting to see how this works out for me. I sent my bootloader-unlocked Nexus in because I had dust under the screen. Also... I'm kinda sick of the unlocked padlock appearing on the screen every time I turn my phone on. I hope they relock it as I can root it without unlocking it anyway now. I'll let you guys know how it works out for me.
I opted for the swap when my Nexus One was acting up and my bootloader was unlocked and everything. After they received my old unit, I checked the status site and it shows: "Service is complete. Please visit HTC Customer Survey if you would like to take a quick survey regarding your experience contacting HTC.". They also took the hold off my credit card as well so I think everything is all good!
I sent mine in for repair with an unlocked bootloader and no problems.
Just got mine back today with an unlocked bootloader that was rooted and running a custom recovery with FRF93. No charge whatsoever! An HTC rep told me that they run the phone through a software test that is supposed to determine whether you unlocking/rooting the phone caused the issue. If they deem that you weren't at fault EVEN IF you did unlock/root then they repair the phone free of charge. Otherwise you're at fault and they will charge you.
rickytenzer said:
Just got mine back today with an unlocked bootloader that was rooted and running a custom recovery with FRF93. No charge whatsoever! An HTC rep told me that they run the phone through a software test that is supposed to determine whether you unlocking/rooting the phone caused the issue. If they deem that you weren't at fault EVEN IF you did unlock/root then they repair the phone free of charge. Otherwise you're at fault and they will charge you.
Click to expand...
Click to collapse
Hey Ricky was your bootloader still unlocked when you got your phone back?
Nope. Came back locked.
Just got my Nexus One back from HTC. It was bootloader unlocked, but I had installed ERD79 and had everything in the condition in which I originally received it. It came back with a locked bootloader and ERE27 (The 1st official OTA update.) I have now rooted it without unlocking the bootloader and am running CM6 RC1.
Would there be anyway to replace it, then get a fresh and new device?
whats getting me is the fact you guys are missing something here.. you have unlocked the bootloader and get it back locked! so either they jus switch the mobo on the n1 and flashed the original first release rom( seems to be the simple and most likely option)
OR there is an actual way to relock the bootloader that has not been found, to think if there is the way to do this, this will actually save lots of ppl that did software damage and still want to get warranty with you getting charged or getting denied!
ilostchild said:
whats getting me is the fact you guys are missing something here.. you have unlocked the bootloader and get it back locked! so either they jus switch the mobo on the n1 and flashed the original first release rom( seems to be the simple and most likely option)
OR there is an actual way to relock the bootloader that has not been found, to think if there is the way to do this, this will actually save lots of ppl that did software damage and still want to get warranty with you getting charged or getting denied!
Click to expand...
Click to collapse
I'm thinking the 2nd one.
Most prob been asked a million times but I want to root my One but heard bad things about HTC and unlocking bootloaders. Does it 'fully' void my warranty for good and is there a way to root without touching the bootloader? (HTC site says 'May' but I've read fully by some people)
Also if I unlock my bootloader and then lock it (so it says relocked) does that still count as void?
recklesslife85 said:
Most prob been asked a million times but I want to root my One but heard bad things about HTC and unlocking bootloaders. Does it 'fully' void my warranty for good and is there a way to root without touching the bootloader? (HTC site says 'May' but I've read fully by some people)
Also if I unlock my bootloader and then lock it (so it says relocked) does that still count as void?
Click to expand...
Click to collapse
Yeah you'll lose DRM keys. I'll try to look for an exploit on this device once I get it. Will try to find a way to root without unlocking the bootloader.
I would advice against unlocking the bootloader,
A few months back i unlocked my HTC One X
Only done this i the phone was branded by the provider and i can't stand that.
Was not overclocking the cpu or any thing like that just wanted stock unbranded rom's
Any how unlocked it worked well for months then the screen came unresponsive just a thin strip half way down,
Phone still worked very well just need to turn it on its side to text.
Contacted HTC about this told them i unlocked the bootloader,
The minuet i said that you could tell i was not going to get any help,
Pointed out that the Dev site says
It is our responsibility to caution you that not all claims resulting or caused by or from the unlocking of the bootloader may be covered under warranty
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Click to collapse
Asked if they could confirm what claims would be covered,
Was advised non.
Asked why the dev site said "not all claims" yet when trying to claim you get told "no claim"
Got told to take it up with the dev site.
Few emails later i am still waiting for an answer or for them to update the site.
Asked HTC how much it would cost to repair the phone and was told "you don't want to know"
So got a new HTC One and want to unlock it but no need now as this one is not branded so i am happy with it locked.
Steven_belfast said:
I would advice against unlocking the bootloader,
A few months back i unlocked my HTC One X
Only done this i the phone was branded by the provider and i can't stand that.
Was not overclocking the cpu or any thing like that just wanted stock unbranded rom's
Any how unlocked it worked well for months then the screen came unresponsive just a thin strip half way down,
Phone still worked very well just need to turn it on its side to text.
Contacted HTC about this told them i unlocked the bootloader,
The minuet i said that you could tell i was not going to get any help,
Pointed out that the Dev site says
Asked if they could confirm what claims would be covered,
Was advised non.
Asked why the dev site said "not all claims" yet when trying to claim you get told "no claim"
Got told to take it up with the dev site.
Few emails later i am still waiting for an answer or for them to update the site.
Asked HTC how much it would cost to repair the phone and was told "you don't want to know"
So got a new HTC One and want to unlock it but no need now as this one is not branded so i am happy with it locked.
Click to expand...
Click to collapse
First mistake = you told them u unlocked it.
Second mistake or lack of information available to you = you can easily relock and ruu your phone to get it back to stock software. Even if you s off there are ways to put it back to s on. Therefore they will not be able to tell if you have or have not unlocked the bootloader before.
Sent from my EVO using Tapatalk 2
eg1122 said:
First mistake = you told them u unlocked it.
Second mistake or lack of information available to you = you can easily relock and ruu your phone to get it back to stock software. Even if you s off there are ways to put it back to s on. Therefore they will not be able to tell if you have or have not unlocked the bootloader before.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Surely if it says relocked then they know?
Sent from my HTC One using xda app-developers app
eg1122 said:
First mistake = you told them u unlocked it.
Second mistake or lack of information available to you = you can easily relock and ruu your phone to get it back to stock software. Even if you s off there are ways to put it back to s on. Therefore they will not be able to tell if you have or have not unlocked the bootloader before.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
I know you can relock it but if you check the Hboot it says "Relocked" and so they can tell if it has been unlocked before.
At least for the evo once you relock it says relock, but once you ruu it goes back to lock. Also on the evo forums we have a tool that customizes the hboot and u can make it say whatever u want. My phone is s off and unlocked yet it says locked and s on. So something like this can also work in case the ruu does not remove the relocked string. But I'm 100% positive it will. Furthermore simply locking and taking a ota will still display relocked.
Sent from my EVO using Tapatalk 2
Why would you tell them you unlocked the bootloader LOL?!?!?
Seriously? HTC WILL repair hardware issues covered that don't involve software. Many, many people have used their warranty despite being bl unlocked.
And as some1 above pointed out, there are ways to relock so HTC wont even know you touched the phone.
Ok, have searched couldn't find any information about my question directly. Am looking at unlocking my first HTC device (My Samsungs were so much easier...not easier but less complicated) and have a question in relation to the warranty and the process of unlocking as first time have to deal with the Tampered flag and HTC Dev.
Unlocking the bootloader voids the warranty but now that there is S-off you can get rid of the tampered flag. But you still have to have to use HTC Dev to unlock the bootloader. So won't HTC have a log of you doing this and can void your warranty irrespective if you get rid of the tampered flag and relock the phone? As am from Australia may not deal with HTC direct but you never know.
Well, requesting an Unlock_code.bin from HTCDev doesn't mean you're gonna use it and HTC will never know if you'd use the token or not. So, imho I think warranty should be fine as long as you set your bootloader to "locked" status before sending it for service.
You don't need to go through HTCDev if you use revone.
hello there , im new to htc but have read a lot about rooting and unlocking , so i was getting excited to root my new HTC ONE which i bought from Dubai just few days ago , anjd b4 doing anything and just going to the bootloader there was my surprise!!!! it says " tampered and unlocked" shudnt this be only if i unlocked it personally????, and adding to my surprise when i wanted to check the stock recovery which it turned out to be CWM ,, now im wondering , does this come with a new Fon or does it mean the Seller sold me a used Fon?
thanks
badboykiller said:
hello there , im new to htc but have read a lot about rooting and unlocking , so i was getting excited to root my new HTC ONE which i bought from Dubai just few days ago , anjd b4 doing anything and just going to the bootloader there was my surprise!!!! it says " tampered and unlocked" shudnt this be only if i unlocked it personally????, and adding to my surprise when i wanted to check the stock recovery which it turned out to be CWM ,, now im wondering , does this come with a new Fon or does it mean the Seller sold me a used Fon?
thanks
Click to expand...
Click to collapse
The boot loader being unlocked could possibly be wherever you bought it installing third party software, but no new phone will come with CWM Recovery.
Sent from my HTC One using XDA Premium 4 mobile app
Gooodd morning guys :cyclops:
Soooo last night i broke my screen because i stepped on it and since HTC is the best they have the Free HTC Advantage program.
Im rooted and need to send it for warranty so i need to relock the bootloader but for it not to say RELOCKED and instead LOCKED so HTC doesnt void my warranty so anyone wanna direct me on what steps i should take ?
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