[Q] Duplicate files created by sync client - Windows Phone 8 Q&A, Help & Troubleshooting

So, Microsoft released the Windows Phone sync companion for OS X a while ago but I'm getting some really weird behaviour on a Lumia 920.
I've granted the app access to my Music folder and I'm trying to sync some stuff from my iTunes library. However, whenever I do, some files will always reported as failed and 'ghost' files appear on the device (if you look at it through Browse Device). These files are duplicates of already existing files but aren't reported with a file size and can't be deleted either. If I select one, hit Delete Selected Items and then sync again they just stay there.
Now every time I hit sync whatever files have a 'ghost' copy get resynced so I end up with another copy of that file and usually also with another ghost of that file. This just keeps on going and going filling up the phone's memory and causing a load of duplicate files in the Music app.
I tried clearing the phone a few times through gphotofs and though that works to clear everything it isn't a particularly sustainable solution.
Is anyone else seeing strange behaviour like this? Does anyone have other software that can actually function as an MTP client to the Lumia on OS X?

Related

WM6.1 ActiveSync with 2 PCs error code 86000107

Hi, there,
Since i upgraded from t-mobile's original WM6.0 to WM6.1, my ActiveSync 4.5.0 (build 5096, Date Published: 2/13/2007) can no longer sync properly with a second PC for Outlook PIM (contacts and calendar), and gives the error message "ActiveSync encountered a problem on the desktop. Support code: 86000107). It has no problem with the first PC (whichever is sync'ed first), only when sync'ing with the second one.
i'm also sync'ing with an exchange server on both PCs, and no problem there. i've also tried to set up the exchange sync on the phone (as well as on each of the PCs initially), the local PIM sync problem still persists.
I've tried all versions of Dutty's 6.1 ROM and many radios. I'm currently on Dutty's 19199 Lite and NIKI Radio's 1.58.16.27 (seems to be the best combination for me, TomTom nearly as good as WM6.0 + good phone reception, although a bit power hungry and adding speed camera warning to the map noticeably slows TomTom 6.032 build 8351).
i suspect that this is not a problem to do with the cooked ROM or radio, but something to do with Microsoft - perhaps compatibility between WM6.1 and ActiveSync 4.5 that is not fully tested yet?
Is there anyone who has encountered a similar problem? I've tried all search, but no luck.
any fix would be appreciated.
Do you try other WM6.1 cooked ROM(s) from Schaps, Sleuth, Alex, Kyphur and many more?
i tried Schaps, Sleuth, Alex before, as well as Vodafone's original (cannot remember though if this one was OK)
I've just flashed Dutty's WM6.1 Lite (released on Mar 08) few minutes ago and I did have the same error 86000107. It can be synced with either the 1st or the 2nd PC w/o error but not both. Whenever I fix the one then I have a trouble on the other.
I just did a quick search for error 86000107 and a few people solve the problem by doing this:
Uncheck all items in activsync then connect / sync.
Check and re-sync the items 1 at a time.
The problem appears to recur when tasks are selected for syncing. I haven't had this problem myself but have had something similar with syncing notes which I've resolved in a similar manner.
Hope this helps.
ach2, clever that, search for the error code! i tried search for all sync probs...
anyhow, i do not sync Tasks, nor Notes. I believe i tried what was suggested above before, in desperation.
shall try again tonight on the home machine. cheers.
You can this:
1 Changed registry HKLM/System/Version from .dutty to .4.0.2
2 renamed Device Name
3 deleted partnerships in PC and PPC (I had 2 of them, do not know how I got 2nd one)
Click to expand...
Click to collapse
Credit taiseer999
There are also a lot of discussion on the Artemis Forum re this.
Thanks
Dave
cheers, Dave. did try all sorts of deleting partnerships (inc renaming device name), but shall try the registry tweak tonight...
why .4.0.2 though? hec, well, if that works, then it works and is worth a try.
shall report back.
4yunweb said:
cheers, Dave. did try all sorts of deleting partnerships (inc renaming device name), but shall try the registry tweak tonight...
why .4.0.2 though? hec, well, if that works, then it works and is worth a try.
shall report back.
Click to expand...
Click to collapse
Not my fix mate.
Have to ask taiseer.
Dave
I fixed it by opening new PST file and importing the old one. If it'll not help try to sync under brand new profile in Windows. This helped me...
How I resolved the 86000107 code error
I had this problem also, it occurred with all 6.1 ROMs I tried, did not occur when I went back to 6.0 ROMs. But I was able to fix it in 6.1 ROMs by opening a new .pst file on the second computer and then syncing the files with this new .pst file. I can now go back and forth between the two computers without problem and the error does not recur. I have not tried to reload the old .pst file or its backup from computer 2.
BTW the fix mentioned where you uncheck different information types, sync and then recheck them and sync did not work for me after the first successful sync.
Hope this helps!
sadkosk/safe as milk:
cheers. shall try.
have to admit that i also sync the .pst files at the 2 locations, using Briefcase.
I'm using last Ranju ROM. And this method helped me.
Code:
Uncheck all items in activsync then connect / sync.
Check and re-sync the items 1 at a time.
Interesting...
Code:
Uncheck all items in activsync then connect / sync.
Check and re-sync the items 1 at a time.
Very interesting! I believe i did this before, but now I've re-investigated again. Still not fully working for me, but this works if i sync two, not all three, of the following:
1. push email sync with exchange server (PDA overwrites server if conflict)
2. contacts sync with home PC (PC overwrites PDA if conflict)
3. calendar sync with home PC (PC overwrites PDA if conflict).
NOW EVEN MORE INTERESTING!
------------------------------
Do #1 and 3 first, then no problem adding #2!!! All other combinations will cause a problem how can one explain that?!
Now the only ultimate test left is to see if this still works at work tomorrow...
Sometimes this occurs due to a bad or corrupt item in the calendar, email or other outlook item.
Sometimes it helps to export the whole PIm (Calendar, EMail, Tasks, notes, contacts, etc) and re-import them and sometimes you need to run the outlook repair pst file utility. I know a lot of people will not believe this, but it truly works if you are having sync issues.
If you are using only Exchange sync, you may have to export your data into a PST File.
Inbox Repair tool
If you can't open your Personal Folders file (.pst) or your Offline Folder file (.ost), or you suspect that your .pst or .ost data file is corrupted, you can use the Inbox Repair tool (Scanpst.exe) to diagnose and repair errors in the file. The Inbox Repair tool scans only the .pst or .ost file, not your mailbox on the server running Microsoft Exchange. The tool determines whether the file structure is intact. If it is not intact, the Inbox Repair tool resets your file structure and rebuilds the headers.
The Inbox Repair tool works on both the Microsoft Outlook 97-2002 Personal Folders File (.pst) and the Office Outlook Personal Folders File (.pst) data files in Microsoft Office Outlook 2003 and Microsoft Office Outlook 2007.
Scanpst.exe is installed when you install Outlook. It is located at:
drive:\Program Files\Microsoft Office\OFFICE12.
Repair errors by using Scanpst.exe
Exit Outlook if it is running.
Double-click Scanpst.exe, located at drive:\Program Files\Microsoft Office\OFFICE12.
In the Enter the name of the file you want to scan box, enter the name of the .pst or .ost file that you want to check, or click Browse to search for the file.
To specify the scan log options, click Options, and then click the option that you want.
Click Start.
If errors are found after the scan is complete, you will be prompted to start the repair process to fix the errors.
A backup file is created during the repair process. To change the default name or location of this backup file, in the Enter name of backup file box, enter a new name, or click Browse to look for the file that you want to use.
Click Repair.
Start Outlook by using the profile that contains the .pst file that you tried to repair.
On the Go menu, click Folder List. In the Folder List, you may see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. The recovered folders are usually empty, because this is a rebuilt .pst file. The Lost and Found folder contains the folders and items recovered by the Inbox Repair tool. Items that are missing from the Lost and Found folder cannot be repaired.
If you see a Recovered Personal Folders folder, you can create a new .pst file, and drag the items in the Lost and Found folder into the new .pst file. When you have finished moving all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder, from your profile.
Notes
If you are able to open the original .pst file, you may be able to recover additional items from your damaged .pst file. By default, the Inbox Repair tool creates a file called file name.bak, which is a copy of the original .pst file with a different extension. The .bak file is located in the same folder as your original .pst file. You may be able to recover items from the .bak file that the Inbox Repair tool could not recover. Make a copy of the .bak file, and give the file a new name with a .pst extension, such as bak.pst. Import the bak.pst file, and then move any additional recovered items to the new .pst file that you created.
A copy of the log file is written to the same location as the .pst file.
I think is wm6.1 not fully compatible on now WMDC or AS.
Try many wm6.1 here.
Similar problem on Vista WMDC, after u sync with 2nd computer, than sync back on 1st computer, it say error on sync.
After I del 2 partnership on both computer, no any problem on both PC sync independently.
eagle 1:
i suspect what you said is correct.
i think i've sorted the problem by re-building a new .pst. when i ran the scan, no problem was found on this newly built pst, but when i ran it on the old one, it reported that there were some minor errors found.
so i guess either the scan or a new build will correct the sync problem. what left now is to test it syncing on my office PC tomorrow.
many thanks for the tip.
sadly, i have to say, none of the above work for me after back and forth a few times (home->office->home).
guess it's something to do with my old outlook (2002)?
Sadly that you waste your time trying to fix this. I posted the result on post #4.
BTW, nothing wrong w/ Outlook 2002, either. I could duplicated your issue while running 2003 and 2007.
Nghiem said:
Sadly that you waste your time trying to fix this. I posted the result on post #4.
BTW, nothing wrong w/ Outlook 2002, either. I could duplicated your issue while running 2003 and 2007.
Click to expand...
Click to collapse
so you're going to live with it, then.........

TyTN II Continuous File Syncronization

I cannot get my TyTN II to stop sync'ing Files. It works perfectly with Contacts and Calendar, only taking a few moments to up-date the changes, but when it comes to my files, it will start the sync process, go through all 465 files, finish the sync, and then start the whole process over again about 5 seconds later ... and no changes have been made, either on my PC or on the phone. It will continue to do this over and over again until I unplug the USB cable.
Any ideas?
Peter
I won't profess to know the cause but here's what I've done when I have file synch problems.
On the PC, move all the files to a temporary folder.
Turn off the file synching option.
Reset the phone.
Connect and active synch.
Delete all the files from the my docs folder on the phone.
Reenable file synching
On the PC, move all the files back into the synch folder.
That should clear most of the markers for file synching. There are more detailed things that can be done, but I'd start here. If that doesn't work, I'd delete the partnership and create a new one.
Didn't Work!
Hi, liquidsilver.
Thank you for your quick reply. Sadly, your suggestion didn't work. My files are still syncronizing over and over and over again. It just won't stop.
I'm thinking that it might be in an unending creation date loop. In other words, when a file on my PC gets "sync'd" to my phone, the creation date of the file on the phone is the date and time at the moment it was copied. Then, when the sync program looks at the file on the phone, it sees a newer date compared to the file on my PC, so it starts the sync process again. However, if this theory were true, then the creation dates of the files on my PC would also change, but they don't.
I'm at a loss.
More ...
One more thing, I also deleted the partnership and created a new one. It didn't solve the problem, either.
You can try making the log file read only. The log updates frequently & creates A/S traffic. Go to \Windows\Activesync\CtrlLog.txt & clicl & hold with a good file explorer like resco & select properties, then select "Read Only".
You can also try the "fake Server" hack, that will allow you to set a schedule for syncing. i.e. every hour instead of all the time.
1. Start ActiveSync on your Pocket PC.
2. Tap "Menu", then "Add Server Source"
3. Configure a server source with a fake IP address, id and password - you can enter anything you like, it doesn't matter
4. After that you will notice that "Menu -> Schedule..." item is no longer greyed out.
5. Change your schedule to manual under both fields.
6. You can now delete your fake server - your changes to the schedule will remain in effect.

activesync issues

i have run into an issue after flashing my tilt where i can not sync any contact that has an image attached to it and i can not copy a file from my trans flash card to my desktop using the drag and drop method with activesyncs explorer. now i have never had this issue before with my mda,8525 or tilt until a recent flash. now i have tried reflashing to a previous rom and flashing back to an oem rom. either way i am still getting the same result. i have googled so please dont start with use the search because i have. it seems many people have ran into the issue with the contact sync and have resolved it by unchecking the contact sync option in active sync and syncing the phone(which does result in loss of contacts on phone) then rechecking contact sync and resyncing phone which will getting contacts back on phone minus ones with pictures. i have not been able to find any info on the copying files from the phone(mainly memory card) to desktop issue but have found issue going from desktop to phone. now i have never had an issue with either one in the past until now. so any help at this point would be nice

[Q] Undeletable playlists, any ideas?

I've somehow managed to sync 3 playlists to my WP8 that I cannot delete. The Delete button in the playlist list in the music app does nothing for them, and if I delete them manually using the file explorer, they just come back after I reboot.
A factory reset gets rid of them until I sign in with my Microsoft account which suggests that something is syncing them every time.
Microsoft is aware of the issue and I should be hearing back from them "within 72 hours" but I'd still like to get this solved ASAP.
PS: The playlists themselves are single files that have no file extension and no content. I believe they came originally from Zune (which then synced using the Windows Phone 8 desktop application).
Delete playlists for your computer (use zune to find em) then factory reset the phone.
mcosmin222 said:
Delete playlists for your computer (use zune to find em) then factory reset the phone.
Click to expand...
Click to collapse
The playlists reappear even when the phone is completely separate from the computer. Also, they've been deleted on my computer for awhile.
This is not user error, this is an actual bug, I'm just out of ideas on possible workarounds so that they might stay deleted.
You still have them somewhere...skydrive perhaps? or your email?
mcosmin222 said:
You still have them somewhere...skydrive perhaps? or your email?
Click to expand...
Click to collapse
No and no.
Turn XBOX Music cloud collection OFF
JMackey said:
I've somehow managed to sync 3 playlists to my WP8 that I cannot delete. The Delete button in the playlist list in the music app does nothing for them, and if I delete them manually using the file explorer, they just come back after I reboot.
A factory reset gets rid of them until I sign in with my Microsoft account which suggests that something is syncing them every time.
Microsoft is aware of the issue and I should be hearing back from them "within 72 hours" but I'd still like to get this solved ASAP.
PS: The playlists themselves are single files that have no file extension and no content. I believe they came originally from Zune (which then synced using the Windows Phone 8 desktop application).
Click to expand...
Click to collapse
Had the same problem...from the root of the Music App, go into settings and turn off XBOX Cloud collection. Seems to do the trick, now only local playlists with songs show up...although this is a drag if you actually subscribe to the XBOX / Zune service...

[Q] Help with "Internal Error" message CM11 email

Hi guys
Kindle Fire HD 7, 2012 model
I know this may not be the best forum to ask this question (or even the best site), but I've searched the internet for help, and been to the Cyanogenmod site unsuccessfully.
I moved over to CM11 a week ago and I like it! (thanks to everyone who posted help and advice, tutorials etc on this subject, and to those who posted in response to problems I had)
The one problem I'm having with CM11 is "Internal Error" message I get from the ROM's email app. It only happens when I check my Gmail accounts, and only when I browse the non-system folders (ie ones I created myself). The app is also not synching correctly either so that the folder contents in my accounts are different from that shown in the app.
My other non-Gmail accounts don't have any errors and appear to sync correctly.
Nb, this is NOT the Gmail app I'm talking about, it is the app that comes with CM11. The Gmail app appears to work ok, but obviously only shows Gmail accounts and I don't want to use different apps for different accounts.
I've tried CM11 snapshot 6 & 7 and both are the same. Even tried a couple of nightlies. The only similar problem I saw on the CM site was for CM10, and the OP updated the ROM and it solved the problem.
I've tried K9 and Aqua mail but didn't like the interfaces, and don't see why the ROM app wouldn't work.
Anyone any ideas on what to do? I've obviously tried clearing the cache as well as deleting the accounts and adding again to no avail.
(Ironically, one of the big incentives to move from stock was because of the difficulties I had in syncing the calendar and contacts.... those work perfectly in CM11, almost instant updates, but the email is just as big a problem )
any ideas anyone?
cecr said:
any ideas anyone?
Click to expand...
Click to collapse
The Gmail app has been having issues, for some, for over a week now. This is probably what's going on. It's a Gmail synching issue not a CM issue.
Sent from my Nexus 7 Flo running Paranoid Android 4.4.4 using XDA premium 4 mobile app
LinearEquation said:
The Gmail app has been having issues, for some, for over a week now. This is probably what's going on. It's a Gmail synching issue not a CM issue.
Click to expand...
Click to collapse
Thanks for your response LE, but I don't think it is a Gmail issue. I don't see any problems with my desktop that accesses GMail via client software, and there are no problems with the other android apps I've looked at simultaneously with the ROM app. All the other apps correctly access the account without any errors, but I think I have a clue as to where the problem lies.
To allow my desktop SW Mozilla Thunderbird to display the account folders correctly, there is a "IMAP server directory" which is named [Google Mail] it's enclosed in square brackets. Without this entry, all folders, both system and personal are put under a folder called Google Mail, although personal folders don't always show up. Generally, the IMAP communication between GMail and Thunderbird seems a bit dodgy, and I'm not sure where the fault lies.
So, when I look in the app, I see the system folders, no problem, then at the bottom is the [Google Mail] folder where my messages lie. Tapping on that folder brings up the rest of my folders, but also the Internal Error. The app seems to have a problem with that folder. Other apps I've tried behave normally, but instead of displaying the folders simply as a folder list, eg
Folder 1
Folder 2 (and nested inside)
Sub folder 1
Sub folder 2 etc
They display as
[Google Mail]/Folder 1
[Google Mail]/Folder 2
[Google Mail]/Folder 2/Sub folder 1
[Google Mail]/Folder 2/Sub folder 2
[Google Mail]/Folder 3
[Google Mail]/Folder 3/Sub folder 1
[Google Mail]/Folder 3/Sub folder 1/Sub-Sub folder 1
[Google Mail]/Folder 3/Sub folder 1/Sub-Sub folder 2
[Google Mail]/Folder 3/Sub folder 2
etc
A messy display that takes up lot of display space and makes finding a particular folder hard. The folders can't be collapsed, they are displayed as shown, even when for example, Folder 2 is a holding folder for the sub folders inside, and contains no files itself, it is still shown.
Obviously it looks like differences in IMAP implementation between GMail and various clients, but I can't be alone in this. Thunderbird has a reasonable user base and I've looked at 5 or 6 android apps that display the folder paths as above.
I've also just found that for some reason the ROM app won't show pictures inside mails, and they're attached either. I tap on the icon to show the picture but the icon changes without showing the picture. Anyone experience this?

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