Database Develop

Does Your Home & Back Button Stop Working?

I'm wondering if I've got a faulty device or if it's maybe a software bug. I know there's a topic in the troubleshooting but id like a simple yes or no and if you're using a screen protector or not.
So, do your back & home button stop working randomly for about 10 seconds?
Sent from my HTC One using Tapatalk 2

I do not have phone, but as I read not only in this forum but others, use screen protector will cause problem for these button.
If you arwe in same situation better to remove protector and see is it still there.

Yes I had the same problem and it now seems to be fixed after removing the screen protector. It's a bumber as I never use a phone without protecting the screen !!!
Sent from my HTC One using xda premium

I've got a spare so I might cut off the lower portion covering the two buttons. Hope it's a simple fix!
Sent from my HTC One using Tapatalk 2

Yes, using official screen protector.
Not willing to take off the screen protector, but the intermittent nature of the issue suggests it us not an issue with the screen protector.
Sent from my HTC One using xda app-developers app

I've managed to cut off the section covering the buttons in hope it'll make a difference
Sent from my HTC One using Tapatalk 2

Anyway it is a problem if use screen protector will cause it.
Anyone not use HTC screen protector but other brand has no problem? Or has same problem?
If the problem happen with any kind screen protector then it is serious.

رد: Does Your Home & Back Button Stop Working?
Thanks
تم الإرسال من جهازي GT-I9000 بواسطة تاباتوك 2

It's happened to me on many occasions and I've not got a screen protector on. But it works normally most of the time. When it doesn't I just lock and unlock the phone and the buttons start to work again. I'm unsure if it's faulty or not.
Sent from my HTC One using xda app-developers app

According to htc's customer service rep it's a known issue with the sensitivity of the buttons that will be fixed in a coming update.
Sent from my HTC One using xda app-developers app

Jme369 said:
According to htc's customer service rep it's a known issue with the sensitivity of the buttons that will be fixed in a coming update.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I am also not using protector and have the issue
Not only button but some time the other part of screen also daily to response
E.g. I notice when I call using Skype it takes 2 to 3 second for call to start after I press the screen
I hope it is not hardware issue and they release an urgent fix or update.
Thanks

Contact them on twitter, they generally get back to you within a day, see what they say.
---------- Post added at 03:51 PM ---------- Previous post was at 03:23 PM ----------
E.g. I notice when I call using Skype it takes 2 to 3 second for call to start after I press the screen
Click to expand...
Click to collapse
Also that sounds more like an issue with the app, I had similar problems with some apps on my galaxy s2, as well as on my One. Could be wrong though. If you do contact them please report back to here, id like to know if its a hardware or software problem too.

Unfortunately having the same problem and the phone store and htc are acting like it's my unlocking of the bootloader fault.
Can we say for certain it's a software issue?
I am kind of stressing out over here :-\

hotshot646 said:
Unfortunately having the same problem and the phone store and htc are acting like it's my unlocking of the bootloader fault.
Can we say for certain it's a software issue?
I am kind of stressing out over here :-\
Click to expand...
Click to collapse
I have a newer batch and don't have the issue, sense 1.28
Sent from my HTC One using xda app-developers app

Get my new one today, people go on about the build quality, it's been overheating, dead pixels, flickering of the screen on the keypad, poor home buttons, scuffs and sharp corners from the metal overhang for me.
If this one sucks I'm just gonna exchange for a GS4 upgrade instead.

Jme369 said:
I have a newer batch and don't have the issue, sense 1.28
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I am also on sense 1.28 actually 1.28.401.7 to be exact.
It doesn't happen often and if it's only software then I couldn't give a crappie but I am a but worried that it's a hardware issue.

Edit:
It's back again after sometime. So, raised RMA. Let me see how it goes.
Seems after disabling power saver & enabling haptic feedback, the back button issue hadn't come yet. Just coincidence or fact I'll update after testing further
Sent from my HTC One using xda app-developers app

Enabling haptic feedback seems to solve the issue.
I am also on sense 1.28 actually 1.28.401.7 to be exact.
It doesn't happen often and if it's only software then I couldn't give a crappie but I am a but worried that it's a hardware issue.
Click to expand...
Click to collapse
Im using sense 1.28.771.6.

Update:
Latest update 1.29.401.12 solved my back key issues. Also, capacitive buttons sensitivity has increased.
Sent from my HTC One using xda app-developers app

skr_xd said:
Update:
Latest update 1.29.401.12 solved my back key issues. Also, capacitive buttons sensitivity has increased.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Firmware update has eliminated the problem for me. Night and day difference.

[Q] Power Button Issue?

Picked up my One on launch day and noticed the power button was not level (as if half of it had been mashed in and didn't sit right). Granted, not a huge deal, the button just has to be pressed harder, however I could see it becoming a problem over the next year or so. Gonna try to get a replacement tomorrow. Just wondering if anyone else had a similar issue?

daltonroland said:
Picked up my One on launch day and noticed the power button was not level (as if half of it had been mashed in and didn't sit right). Granted, not a huge deal, the button just has to be pressed harder, however I could see it becoming a problem over the next year or so. Gonna try to get a replacement tomorrow. Just wondering if anyone else had a similar issue?
Click to expand...
Click to collapse
I've got the same thing. It doesn't require any extra force but its noticeably angled.
Sent from my HTCONE using xda app-developers app

Seems like s2w would come in handy
Sent from my EVO using Tapatalk 2

Mine is the same, and I was in 3 today and their display model was the same so it's not an issue for me, the button still feels very useable

I went and got a replacement today, and the replacement heats up to about 115 degrees within 5-10 minutes of use. Every setting and app the same as on the first. I called the guy at Sprint and he said he'd take a look. I just can't seem to win.

thicklizard said:
Seems like s2w would come in handy
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
There is a logo between the buttons although I am sure it can still be done...

MikeC84 said:
There is a logo between the buttons although I am sure it can still be done...
Click to expand...
Click to collapse
You don't have it working yet mike
Sent from my EVO using Tapatalk 2

thicklizard said:
You don't have it working yet mike
Sent from my EVO using Tapatalk 2
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Click to collapse
Lol I don't even have the device. Still debaiting whether or not to get this or wait for s800 htc two lol

Power button

Hey all, how are us?
So I just noticed that one side(the right side) of the power button is a little sunk in, surely it isn't an intended design thing, right? But then again I was wondering if anyone else has the same problem?
Sent from my HTC One using xda app-developers app

kurby said:
Hey all, how are us?
So I just noticed that one side(the right side) of the power button is a little sunk in, surely it isn't an intended design thing, right? But then again I was wondering if anyone else has the same problem?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I dont own a one but planning to get one in the near future, i have however played with it in the shops and i can confirm that i saw a unit with this description. I honestly think it's a design issue.

Not all have it, seems a bit hit and miss. Mine does but I have had phones with great power buttons.

Ugh, that's not good, I opened up a dispute on eBay over this button (I'm very fussy about button responsiveness), but if I get a refund and buy a new one with the same button then that's going to be a big waste of time. Do you reckon that it's just the first batches and if I actually order directly from HTC it should be better?
Sent from my HTC One using xda app-developers app

Mine is clicky, I mean I hear the click when I press it. They probably fixed it on later batches since my phone is made in 23 april.

Yes! That's what I want, a clicky button, is it clicky like on all the width of it, mine's clicky on the left side, but not clicky at all on the right side ;/
Sent from my HTC One using xda app-developers app

Mines slightly lower on the right but works fine

Mine is entirely even...no sloping.

kurby said:
Ugh, that's not good, I opened up a dispute on eBay over this button (I'm very fussy about button responsiveness), but if I get a refund and buy a new one with the same button then that's going to be a big waste of time. Do you reckon that it's just the first batches and if I actually order directly from HTC it should be better?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I got my One the week before official release in the UK and I can confirm there is no sloping on the button at all, nice and even.
EDIT: Mine has a build date of March 7th if thats any help

Wow well, mine's 8th of march, so it really doesn't matter when it was built I guess
Sent from my HTC One using xda app-developers app

My phone also has the power button recessed on the right side of the button. Makes it hit and miss when trying to turn the phone on. I took it back to the shop but they dont see it the way we see it so they just laughed at me and told me to go away. Great CS :l

Oh god, I'm lucky that the eBay seller is not such a douchebag
Sent from my HTC One using xda app-developers app

Thanks to you OCD bastards, I just notice my button is flatter on the right side than the left.
But let me get this straight, you guys actually try to return the phone for this reason? SMDH
Sent from my HTC One using xda premium

Returning a phone because the button is not level is insane. The button on mine doesn't look completely flat but it works perfectly with a nice satisfying click.

I returned my first one due to recessed pb. Actually it was almost flush with top and right side was sinking even more if that's possible.. . The replacement pb is less recessed and symmetrical if you are concerned about that..
Sent from a pizza

shook187 said:
Thanks to you OCD bastards, I just notice my button is flatter on the right side than the left.
But let me get this straight, you guys actually try to return the phone for this reason? SMDH
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
You are very welcome ^_^
I was really more concerned about it sinking even more inside, plus it's a premium handset, i do wan't it to be as perfect as possible

The right side of the power button on my phone is a bit lower than the left side. However, it is still clicky and responsive.
I don't really mind this as long as it is still responsive and clickable :laugh:

Light leaking from soft-keys onto the screen

Hi guys
A couple of weeks ago I noticed a light leak in the bottom right corner of my HTC One. I'm sure it's leaking from near the Home button key. It seems as if the adhesive has come of or something, because it didn't happen since the beginning. It's visible only when the capacitive keys light up and the background in dark. The leak sprays on the screen for almost an inch!
I'm wondering how serious is this problem? What should I do?
I've attached a couple of pictures, they're not the best ones but thats what I could do with an iPhone 4.

raghav2511 said:
Hi guys
A couple of weeks ago I noticed a light leak in the bottom right corner of my HTC One. I'm sure it's leaking from near the Home button key. It seems as if the adhesive has come of or something, because it didn't happen since the beginning. It's visible only when the capacitive keys light up and the background in dark. The leak sprays on the screen for almost an inch!
I'm wondering how serious is this problem? What should I do?
I've attached a couple of pictures, they're not the best ones but thats what I could do with an iPhone 4.
Click to expand...
Click to collapse
it seems to me like a known "issue", it's called backlight bleeding. my phone has that too..

herwegan said:
it seems to me like a known "issue", it's called backlight bleeding. my phone has that too..
Click to expand...
Click to collapse
So do you just ignore it? Should I consider replacement?
Sent from my HTC One using xda app-developers app

raghav2511 said:
So do you just ignore it? Should I consider replacement?
Sent from my HTC One using xda app-developers app
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Click to collapse
i've seen this on several devices, so i don't think a replacement will help..

it can also worsen in time, mine had minimum bleed now it is just too obvious at night. it's been more than 4 months now..
Sent from my HTC One using Tapatalk 4

millicent said:
it can also worsen in time, mine had minimum bleed now it is just too obvious at night. it's been more than 4 months now..
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
That is exactly what I'm worried about. It's its much worse than it looks..
Why didn't you replace the phone? Maybe you can disable the soft key light?
Sent from my HTC One using xda app-developers app

raghav2511 said:
That is exactly what I'm worried about. It's its much worse than it looks..
Why didn't you replace the phone? Maybe you can disable the soft key light?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I decided it doesn't bother me that much and soft key light comes in handy especially at night ; I am only worried that the speaker moved a little bit away from the screen, curious how it'll perform in time..
Sent from my HTC One using Tapatalk 4

For what it's worth, I came across an app - Soft Buttons Light that permanently enables or disables the soft key lights; It did the trick for me. The best part is, it doesn't require root.

raghav2511 said:
For what it's worth, I came across an app - Soft Buttons Light that permanently enables or disables the soft key lights; It did the trick for me. The best part is, it doesn't require root.
Click to expand...
Click to collapse
This would be exactly the solution I'm looking for. Too bad it doesn't work with the latest version of the stock ROM anymore

gapper100 said:
This would be exactly the solution I'm looking for. Too bad it doesn't work with the latest version of the stock ROM anymore
Click to expand...
Click to collapse
Why dont you try skinned stock ROMs.. Such as Viper.. It gives the user an option to alter the light of the soft keys
Sent from my HTC One using xda app-developers app

raghav2511 said:
Why dont you try skinned stock ROMs.. Such as Viper.. It gives the user an option to alter the light of the soft keys
Sent from my HTC One using xda app-developers app
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Click to collapse
Yeah, that's what I ended up doing. Just installed a rooted stock ROM and a different app (Capacitive Buttons) to disable my button lights. Works just fine now.
The reason I would've preferred an app that doesn't require root is that I enjoy receiving OTA updates, so initially I didn't want to root. But all is well now, so whatever

gapper100 said:
Yeah, that's what I ended up doing. Just installed a rooted stock ROM and a different app (Capacitive Buttons) to disable my button lights. Works just fine now.
The reason I would've preferred an app that doesn't require root is that I enjoy receiving OTA updates, so initially I didn't want to root. But all is well now, so whatever
Click to expand...
Click to collapse
Haha that's exactly how I felt when I had to root for such non issues.. 'Whatver'
Sent from my HTC One using xda app-developers app

I was just about to post a new thread, but saw this one.
Anyway, I also have this light leakage issue. It's coming from the bottom right corner of the screen where the screen meets the speaker cover. Kinda difficult to describe, but the fact that I spotted it and am now aware of it bugs me.
I'm way past my 14 days, so the only option is probably to send it to HTC.

adrenalinemotion said:
I was just about to post a new thread, but saw this one.
Anyway, I also have this light leakage issue. It's coming from the bottom right corner of the screen where the screen meets the speaker cover. Kinda difficult to describe, but the fact that I spotted it and am now aware of it bugs me.
I'm way past my 14 days, so the only option is probably to send it to HTC.
Click to expand...
Click to collapse
You can do that. Just make sure the replacement you get doesn't have any other major flaw like the camera purple tint
Sent from my HTC One using xda app-developers app

raghav2511 said:
You can do that. Just make sure the replacement you get doesn't have any other major flaw like the camera purple tint
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
So much for these super high quality HTC Ones

adrenalinemotion said:
So much for these super high quality HTC Ones
Click to expand...
Click to collapse
If your camera is fine, I would suggest that you don't send in your phone for repairs. You can either learn to live with it or disable them completely. Ending up with a bad camera or getting stuck in a repair circle is worse!
Sent from my HTC One using xda app-developers app

Screen bleed issues
Having read some of the comments and issues with the M7 HTC One, please make use of these suggestions, if you
have a problem like i have,
1. The bleed issues and severity of these issues is 'handset specific' BUT is know by HTC and most retailers in the UK
(Carphone Warehouse, Phones 4U and all the UK carriers, ie, EE shops, etc).
2. I had this issue & can be resolved (in some or all instances by flashing a halo, or light Rom) This however is not ideal
for several reasons and obviously is not a fix as it invalidates your warranty if rooted and returned to the manufacturer or
retailer.
TAKE ACTION.
1. Return your handset and ask for a replacement, yes, they nearly all have some problems but after 30 mins of sifting through
a dozen or so handsets i found one that was "slightly better" than my first handset but not ideal.
2. Buy a Samsung, Sony or any other device if this matter is not resolved at, point of sale...
It's not the best BUT you do have rights and a choice, great handset, but not for everyone !!!!

One M9 Hardware Button Defects?

Hello folks, just received my gunmetal grey htc one m9 from the mail today and i noticed that the volume down button is almost completely flush to the device compared to the volume up and power buttons. Do any of you have the same problems? If so, should i return it?

BubooBear said:
Hello folks, just received my gunmetal grey htc one m9 from the mail today and i noticed that the volume down button is almost completely flush to the device compared to the volume up and power buttons. Do any of you have the same problems? If so, should i return it?
Click to expand...
Click to collapse
Same here I noticed it out of the box. Not completely flush but lower than the up button. I noticed it in almost all the major review videos out there.
Sent from my HTC One M9 using XDA Free mobile app

monkeypaws said:
Same here I noticed it out of the box. Not completely flush but lower than the up button. I noticed it in almost all the major review videos out there.
Sent from my HTC One M9 using XDA Free mobile app
Click to expand...
Click to collapse
Oh ok, glad to know im not the only one with this problem. Another question, is it bothering you? Cause its kindof bothering me lol i think i have an ocd with phones.

BubooBear said:
Oh ok, glad to know im not the only one with this problem. Another question, is it bothering you? Cause its kindof bothering me lol i think i have an ocd with phones.
Click to expand...
Click to collapse
Did at first. Ithey work. Getting my cruzrlite case today so well see if that changes anything. It it causes issues I might switch it out since I just got it this week. I just hate going to the store and setting up everything over again.
Sent from my HTC One M9 using XDA Free mobile app