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Back button failing to respond

I've noticed that the back button on my HTC One sometimes doesn't respond and I have to press it quite a few times before it starts working again.
The issue is very random and intermittent I don't know what sets the issue off, anyone else had this issue?
I've only had the phone for a day, should I call P4U and return it?

stoosh666 said:
I've noticed that the back button on my HTC One sometimes doesn't respond and I have to press it quite a few times before it starts working again.
The issue is very random and intermittent I don't know what sets the issue off, anyone else had this issue?
I've only had the phone for a day, should I call P4U and return it?
Click to expand...
Click to collapse
are you sure youre hitting the actual sensitive part of the button?
mine works great but i do find the button is a little "small" - just a case of getting used to the placement for me

I have mine and all ok, but friend sent his back because of this problem
Both phones came from P4U
Sent from my HTC One X+ using XDA Premium App

Mines done this once, only for about 20 seconds though
Sent from my HTC One using xda app-developers app

djbenny1 said:
are you sure youre hitting the actual sensitive part of the button?
mine works great but i do find the button is a little "small" - just a case of getting used to the placement for me
Click to expand...
Click to collapse
Yep I'm hitting the icon dead on not missing the sensitive part. Its strange because I'm pressing exactly where the back button responds then suddenly it stops working.
kotag82 said:
I have mine and all ok, but friend sent his back because of this problem
Both phones came from P4U
Sent from my HTC One X+ using XDA Premium App
Click to expand...
Click to collapse
Cheers Mate, think I'll give P4U tomorrow and arrange to send it back.

l.m.prowse said:
Mines done this once, only for about 20 seconds though
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
That's what happened the first time round but the problem then started to occur more often but on a irregular basis. For a second I thought it's because the phone is getting quite warm.
It's annoying though, safe bet is just to exchange it before the problem gets worse

Should home and back be illuminated ?

My home and my back arent illuminated I'm sure they were when I got the phone
Reviews show them lit .. before I ring 3 for a replacement I want to check
Thanks
Sent from my HTC One using xda premium

cover the 2 sensors on the top left with a piece of folded paper or something, do they light up?

Ah yes .. I'm sat under a bright light doooh thank you
Thought my home and back was faulty . It sometimes is less responsive than other times (double tap to get multi apps ) but I'm presuming that's a software glitch
Sent from my HTC One using xda premium

Others are reporting issues with the buttons sometimes not responding, not sure if it's a software glitch, or just a small footprint for the buttons, ie you have to press right on the button and not in the general area if you know what i mean.

Cool I'll relax then and stop worrying my phone is faulty. Big thanks
Sent from my HTC One using xda premium

I would monitor how you go with pressing the buttons, it may be a glitch, but i know when i'm using mine, i am often off the button when i press it, being used to the One X for the last year, the buttons are further to the edge, so automatically i have been pressing further out than the actual buttons are.

I always turn mine off. Just saying lol
Sent from my HTC One using xda app-developers app

I have been careful to hit in middle and it's working on now thanks
Turned what off ?
Sent from my HTC One using xda premium

The back lights. Find them annoying
Sent from my HTC One using xda app-developers app

craftycarper1 said:
Others are reporting issues with the buttons sometimes not responding, not sure if it's a software glitch, or just a small footprint for the buttons, ie you have to press right on the button and not in the general area if you know what i mean.
Click to expand...
Click to collapse
The capacitive area is in fact VERY small. Just barely bigger than the Home and Back icons themselves. Precision touch is required and is why I suspect some think its not responsive

arknailed7754 said:
The back lights. Find them annoying
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
How do you turn them off ?
Sent from my HTC One using xda premium

I use an app called keyboard backlights from play. Works great but recently in occasions they come on anyway. They are off 80% of the time though. Can only do if your rooted btw
Sent from my HTC One using xda app-developers app

arknailed7754 said:
I use an app called keyboard backlights from play. Works great but recently in occasions they come on anyway. They are off 80% of the time though. Can only do if your rooted btw
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Yes , "keyboard backlights" work perfect ! i used it to turn off my capasitive button.

There is no way in settings?? Only by apps?
Sent from my GT-I9300 using Tapatalk 2

Same happened with me my back button many time failed to respond touch and even after touch the effect is no immediate, look like software problem
Sometime it respond sometime it's not
Sent from my HTC One using xda app-developers app

onlinejobwork said:
Same happened with me my back button many time failed to respond touch and even after touch the effect is no immediate, look like software problem
Sometime it respond sometime it's not
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Try this, http://forum.xda-developers.com/showpost.php?p=39498430&postcount=7
Seems that the One has very small area of touch for buttons, so probably not software problem.

Turn on vibrate and you will realise how small of an area we have .. seems the way it's been designed and not a bug . Vibrate assists because you know when your missing now don't have the issue
Sent from my HTC One using xda premium

Back button stucking sometimes

Has anyone problems with the back button? Mine is stucking sometimes is that a software problem?
Sent from my HTC One using xda premium

Seem to be a common issue
http://www.youtube.com/watch?feature=player_embedded&v=7v5Oc5-7rbA

Will they come a fix son?
Sent from my HTC One using xda premium

iliasker said:
Will they come a fix son?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I have talked to HTC customer, they say HTC will fix this in next update.

Is this a widespread issue, happening to everyone?
I noticed when I was restoring apps using Carbon from my Nexus 4, the repeated act of installing an app from the market, then pressing back to return to Carbon, my back button would not respond and I'd have to either wait 15-45 seconds, or turn the screen off and on.
I have since had the back button stop working while using Tapatalk, Blinkfeed etc, any app that causes heavy use of the back key to, well, go back!
I am reluctant to unlock the bootloader and try ROM's based on a newer base if it isn't known to fix the problem, as I don't want any difficulty returning my handset if the fault is hardware. Current ROM is stock 1.28.401.7
Cheers!

I thought this was a hardware fault not a software fault ?
Sent from my HTC One using xda app-developers app

Problem with HTC picking call

Hey guys I have a HTC one and due to its feather touch the phone call gets cancelled or connected in my pocket itself. Ian not sure what to do right now so any help would be great. I would like to pickup my phone without any problems. Thanks
Sent from my Galaxy Note II using xda premium

How does the phone move about so much in your pocket that it gets to slide the Answer Call button?? You need new pants bro

I'm impressed of forum.xda-developers.com , I need to say. Really not often do I encounter a phorum that's each educative and entertaining, and let me inform you, you have got hit the nail on the head. Your concept is outstanding; the difficulty is one thing that not sufficient people are speaking intelligently about. I'm very blissful that I stumbled throughout this in my seek for something regarding this.

It's not sliding it's touch for some reason
Sent from my HTC One using xda premium

paras said:
It's not sliding it's touch for some reason
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Touching doesn't answer calls. To answer phone calls screen lock you have to drag the Answer Call button. So you probably have the screen on while in your pocket.

It's not drag for my HTC One don't know why would I require to lock with pass?
Sent from my HTC One using xda premium

paras said:
It's not drag for my HTC One don't know why would I require to lock with pass?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Nope, I don't have any lockscreens active. Mine is touch to answer only when the screen is on and unlocked, other wise I have to drag the Answer button to the middle to answer.

Don't know why even if i touch in the slightest it accepts call
Sent from my HTC One using xda premium

paras said:
Don't know why even if i touch in the slightest it accepts call
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
You are certain that your homescreen is locked when you answer the call? Maybe record a video of you receiving a call?

Yup iam sure it's pretty irritating
Sent from my HTC One using xda premium

It's fixed thanks
Sent from my Galaxy Note II using xda premium

paras said:
It's fixed thanks
Sent from my Galaxy Note II using xda premium
Click to expand...
Click to collapse
How did it fix itself? What was the issue?

It was that I had in the accessibility made touch and hold delay short so that was the problem. Now I have made it normal
Sent from my Galaxy Note II using xda premium

paras said:
It was that I had in the accessibility made touch and hold delay short so that was the problem. Now I have made it normal
Sent from my Galaxy Note II using xda premium
Click to expand...
Click to collapse
I tried to change the touch and hold delay option to medium or even long, but nothing happen since this problem still made me crazy a lot. Does anyone else have the same problem with me that just tap anywhere on the screen to answer or end call in some case without slide the answer icon, I'm so crazy because most time I put my cell phone in the pocket.

I also had the problem but was fixed.
Sent from my HTC One using xda premium

paras said:
I also had the problem but was fixed.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
It will be my pleasure if you can show me how to fix this problem, I tried with some modification in accessibility option but nothing happened. I think that many other people have the same problem with me and be waiting for your help.

firstly in accessibility make it long touch and i then am using a cover.Other options could be rooting and going to a different rom but i would never root my device but,if u are into rooting then u could try it.

lonelyshadow0212 said:
I tried to change the touch and hold delay option to medium or even long, but nothing happen since this problem still made me crazy a lot. Does anyone else have the same problem with me that just tap anywhere on the screen to answer or end call in some case without slide the answer icon, I'm so crazy because most time I put my cell phone in the pocket.
Click to expand...
Click to collapse
Yes I have that same problem and find it extremely annoying. Same with unlocking it..just the slightest touch on the screen anywhere and it unlocks. Might as well not have a lock screen if its that easy 2 unlock. I want to have to slide the lock icon up to unlock. For answer/decline call its just touch answer or touch decline, no sliding anything. Id prefer the sense 4.1 lock screen with the ring
EDIT: Has nothing to do with short/long touch. I found that turning off accessibility services solves the lock screen problem. Don't know about calls yet. Haven't tested that. Only the lock icon would move, now they all do as they should and just touching the screen doesn't unlock it anymore. Have to slide up to unlock as it's suppose to be
Sent from my HTCONE using xda app-developers app

I didn't know so many had this problem.
Sent from my HTC One using XDA Premium HD app

paras said:
firstly in accessibility make it long touch and i then am using a cover.Other options could be rooting and going to a different rom but i would never root my device but,if u are into rooting then u could try it.
Click to expand...
Click to collapse
Thank for your quick reply. Firstly, I found that changing the touch delay option in accessibility become longer does not change anything.Secondly, I do not really want to you cover since I used the 1st cellphone until now. Therefore this problem is hard to fix until root my cellphobe. But the same with you, I think that I do not need to root my phone for this stupid reason. Just like you guys, I just hope HTC also quickly realize this problem soon and give some fix bugs in the next update. Anyway, thank for you help!
---------- Post added at 06:12 AM ---------- Previous post was at 06:08 AM ----------
HermanV0929 said:
EDIT: Has nothing to do with short/long touch. I found that turning off accessibility services solves the lock screen problem. Don't know about calls yet. Haven't tested that. Only the lock icon would move, now they all do as they should and just touching the screen doesn't unlock it anymore. Have to slide up to unlock as it's suppose to be
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Hi, can you show me how to turn off the specific accessibility service which related to screen lock option? I looked for this option in accessibility but I did not find it. Thanks!

Light leaking from soft-keys onto the screen

Hi guys
A couple of weeks ago I noticed a light leak in the bottom right corner of my HTC One. I'm sure it's leaking from near the Home button key. It seems as if the adhesive has come of or something, because it didn't happen since the beginning. It's visible only when the capacitive keys light up and the background in dark. The leak sprays on the screen for almost an inch!
I'm wondering how serious is this problem? What should I do?
I've attached a couple of pictures, they're not the best ones but thats what I could do with an iPhone 4.

raghav2511 said:
Hi guys
A couple of weeks ago I noticed a light leak in the bottom right corner of my HTC One. I'm sure it's leaking from near the Home button key. It seems as if the adhesive has come of or something, because it didn't happen since the beginning. It's visible only when the capacitive keys light up and the background in dark. The leak sprays on the screen for almost an inch!
I'm wondering how serious is this problem? What should I do?
I've attached a couple of pictures, they're not the best ones but thats what I could do with an iPhone 4.
Click to expand...
Click to collapse
it seems to me like a known "issue", it's called backlight bleeding. my phone has that too..

herwegan said:
it seems to me like a known "issue", it's called backlight bleeding. my phone has that too..
Click to expand...
Click to collapse
So do you just ignore it? Should I consider replacement?
Sent from my HTC One using xda app-developers app

raghav2511 said:
So do you just ignore it? Should I consider replacement?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
i've seen this on several devices, so i don't think a replacement will help..

it can also worsen in time, mine had minimum bleed now it is just too obvious at night. it's been more than 4 months now..
Sent from my HTC One using Tapatalk 4

millicent said:
it can also worsen in time, mine had minimum bleed now it is just too obvious at night. it's been more than 4 months now..
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
That is exactly what I'm worried about. It's its much worse than it looks..
Why didn't you replace the phone? Maybe you can disable the soft key light?
Sent from my HTC One using xda app-developers app

raghav2511 said:
That is exactly what I'm worried about. It's its much worse than it looks..
Why didn't you replace the phone? Maybe you can disable the soft key light?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I decided it doesn't bother me that much and soft key light comes in handy especially at night ; I am only worried that the speaker moved a little bit away from the screen, curious how it'll perform in time..
Sent from my HTC One using Tapatalk 4

For what it's worth, I came across an app - Soft Buttons Light that permanently enables or disables the soft key lights; It did the trick for me. The best part is, it doesn't require root.

raghav2511 said:
For what it's worth, I came across an app - Soft Buttons Light that permanently enables or disables the soft key lights; It did the trick for me. The best part is, it doesn't require root.
Click to expand...
Click to collapse
This would be exactly the solution I'm looking for. Too bad it doesn't work with the latest version of the stock ROM anymore

gapper100 said:
This would be exactly the solution I'm looking for. Too bad it doesn't work with the latest version of the stock ROM anymore
Click to expand...
Click to collapse
Why dont you try skinned stock ROMs.. Such as Viper.. It gives the user an option to alter the light of the soft keys
Sent from my HTC One using xda app-developers app

raghav2511 said:
Why dont you try skinned stock ROMs.. Such as Viper.. It gives the user an option to alter the light of the soft keys
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Yeah, that's what I ended up doing. Just installed a rooted stock ROM and a different app (Capacitive Buttons) to disable my button lights. Works just fine now.
The reason I would've preferred an app that doesn't require root is that I enjoy receiving OTA updates, so initially I didn't want to root. But all is well now, so whatever

gapper100 said:
Yeah, that's what I ended up doing. Just installed a rooted stock ROM and a different app (Capacitive Buttons) to disable my button lights. Works just fine now.
The reason I would've preferred an app that doesn't require root is that I enjoy receiving OTA updates, so initially I didn't want to root. But all is well now, so whatever
Click to expand...
Click to collapse
Haha that's exactly how I felt when I had to root for such non issues.. 'Whatver'
Sent from my HTC One using xda app-developers app

I was just about to post a new thread, but saw this one.
Anyway, I also have this light leakage issue. It's coming from the bottom right corner of the screen where the screen meets the speaker cover. Kinda difficult to describe, but the fact that I spotted it and am now aware of it bugs me.
I'm way past my 14 days, so the only option is probably to send it to HTC.

adrenalinemotion said:
I was just about to post a new thread, but saw this one.
Anyway, I also have this light leakage issue. It's coming from the bottom right corner of the screen where the screen meets the speaker cover. Kinda difficult to describe, but the fact that I spotted it and am now aware of it bugs me.
I'm way past my 14 days, so the only option is probably to send it to HTC.
Click to expand...
Click to collapse
You can do that. Just make sure the replacement you get doesn't have any other major flaw like the camera purple tint
Sent from my HTC One using xda app-developers app

raghav2511 said:
You can do that. Just make sure the replacement you get doesn't have any other major flaw like the camera purple tint
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
So much for these super high quality HTC Ones

adrenalinemotion said:
So much for these super high quality HTC Ones
Click to expand...
Click to collapse
If your camera is fine, I would suggest that you don't send in your phone for repairs. You can either learn to live with it or disable them completely. Ending up with a bad camera or getting stuck in a repair circle is worse!
Sent from my HTC One using xda app-developers app

Screen bleed issues
Having read some of the comments and issues with the M7 HTC One, please make use of these suggestions, if you
have a problem like i have,
1. The bleed issues and severity of these issues is 'handset specific' BUT is know by HTC and most retailers in the UK
(Carphone Warehouse, Phones 4U and all the UK carriers, ie, EE shops, etc).
2. I had this issue & can be resolved (in some or all instances by flashing a halo, or light Rom) This however is not ideal
for several reasons and obviously is not a fix as it invalidates your warranty if rooted and returned to the manufacturer or
retailer.
TAKE ACTION.
1. Return your handset and ask for a replacement, yes, they nearly all have some problems but after 30 mins of sifting through
a dozen or so handsets i found one that was "slightly better" than my first handset but not ideal.
2. Buy a Samsung, Sony or any other device if this matter is not resolved at, point of sale...
It's not the best BUT you do have rights and a choice, great handset, but not for everyone !!!!