Has anyone problems with the back button? Mine is stucking sometimes is that a software problem?
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Seem to be a common issue
http://www.youtube.com/watch?feature=player_embedded&v=7v5Oc5-7rbA
Will they come a fix son?
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iliasker said:
Will they come a fix son?
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I have talked to HTC customer, they say HTC will fix this in next update.
Is this a widespread issue, happening to everyone?
I noticed when I was restoring apps using Carbon from my Nexus 4, the repeated act of installing an app from the market, then pressing back to return to Carbon, my back button would not respond and I'd have to either wait 15-45 seconds, or turn the screen off and on.
I have since had the back button stop working while using Tapatalk, Blinkfeed etc, any app that causes heavy use of the back key to, well, go back!
I am reluctant to unlock the bootloader and try ROM's based on a newer base if it isn't known to fix the problem, as I don't want any difficulty returning my handset if the fault is hardware. Current ROM is stock 1.28.401.7
Cheers!
I thought this was a hardware fault not a software fault ?
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Related
I'm wondering if I've got a faulty device or if it's maybe a software bug. I know there's a topic in the troubleshooting but id like a simple yes or no and if you're using a screen protector or not.
So, do your back & home button stop working randomly for about 10 seconds?
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I do not have phone, but as I read not only in this forum but others, use screen protector will cause problem for these button.
If you arwe in same situation better to remove protector and see is it still there.
Yes I had the same problem and it now seems to be fixed after removing the screen protector. It's a bumber as I never use a phone without protecting the screen !!!
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I've got a spare so I might cut off the lower portion covering the two buttons. Hope it's a simple fix!
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Yes, using official screen protector.
Not willing to take off the screen protector, but the intermittent nature of the issue suggests it us not an issue with the screen protector.
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I've managed to cut off the section covering the buttons in hope it'll make a difference
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Anyway it is a problem if use screen protector will cause it.
Anyone not use HTC screen protector but other brand has no problem? Or has same problem?
If the problem happen with any kind screen protector then it is serious.
رد: Does Your Home & Back Button Stop Working?
Thanks
تم الإرسال من جهازي GT-I9000 بواسطة تاباتوك 2
It's happened to me on many occasions and I've not got a screen protector on. But it works normally most of the time. When it doesn't I just lock and unlock the phone and the buttons start to work again. I'm unsure if it's faulty or not.
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According to htc's customer service rep it's a known issue with the sensitivity of the buttons that will be fixed in a coming update.
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Jme369 said:
According to htc's customer service rep it's a known issue with the sensitivity of the buttons that will be fixed in a coming update.
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I am also not using protector and have the issue
Not only button but some time the other part of screen also daily to response
E.g. I notice when I call using Skype it takes 2 to 3 second for call to start after I press the screen
I hope it is not hardware issue and they release an urgent fix or update.
Thanks
Contact them on twitter, they generally get back to you within a day, see what they say.
---------- Post added at 03:51 PM ---------- Previous post was at 03:23 PM ----------
E.g. I notice when I call using Skype it takes 2 to 3 second for call to start after I press the screen
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Also that sounds more like an issue with the app, I had similar problems with some apps on my galaxy s2, as well as on my One. Could be wrong though. If you do contact them please report back to here, id like to know if its a hardware or software problem too.
Unfortunately having the same problem and the phone store and htc are acting like it's my unlocking of the bootloader fault.
Can we say for certain it's a software issue?
I am kind of stressing out over here :-\
hotshot646 said:
Unfortunately having the same problem and the phone store and htc are acting like it's my unlocking of the bootloader fault.
Can we say for certain it's a software issue?
I am kind of stressing out over here :-\
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Click to collapse
I have a newer batch and don't have the issue, sense 1.28
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Get my new one today, people go on about the build quality, it's been overheating, dead pixels, flickering of the screen on the keypad, poor home buttons, scuffs and sharp corners from the metal overhang for me.
If this one sucks I'm just gonna exchange for a GS4 upgrade instead.
Jme369 said:
I have a newer batch and don't have the issue, sense 1.28
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I am also on sense 1.28 actually 1.28.401.7 to be exact.
It doesn't happen often and if it's only software then I couldn't give a crappie but I am a but worried that it's a hardware issue.
Edit:
It's back again after sometime. So, raised RMA. Let me see how it goes.
Seems after disabling power saver & enabling haptic feedback, the back button issue hadn't come yet. Just coincidence or fact I'll update after testing further
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Enabling haptic feedback seems to solve the issue.
I am also on sense 1.28 actually 1.28.401.7 to be exact.
It doesn't happen often and if it's only software then I couldn't give a crappie but I am a but worried that it's a hardware issue.
Click to expand...
Click to collapse
Im using sense 1.28.771.6.
Update:
Latest update 1.29.401.12 solved my back key issues. Also, capacitive buttons sensitivity has increased.
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skr_xd said:
Update:
Latest update 1.29.401.12 solved my back key issues. Also, capacitive buttons sensitivity has increased.
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Click to collapse
Firmware update has eliminated the problem for me. Night and day difference.
Do any others have this problem with back key stop responding for few seconds?
Device is locked. Stock European version 1.28. Checked after factory resets.
Same issue.
Need to confirm it's software or hardware issue before I ask for exchange.
Thanks.
Edit:
Searched and found some posts mentioning it MAY be software issue.
Just have two days to exchange my device. Any advice is welcome.
Thanks.
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I'm using a newer batch now and am not experiencing these issues. Sense 1.28
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I have march end batch HT33WW. Except the back button issues, everything else is perfect.
Seems the issue is wide spread than I thought from the comments here,
http://www.youtube.com/watch?v=7v5Oc5-7rbA
Now, confused whether to return r wait for update?
Some mod please delete the thread as there is another thread already.
Sorry for inconvenience.
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Seems to me this is really working, could you please try and post in here how's it working? Also mention your fw revision.
Here's the original post :
http://forum.xda-developers.com/showthread.php?p=40928152
For the lazy, it's as simple as disabling vibration in sound>vibration on touch.
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not working for me
I've had 'vibration on touch' turned off since day 1 and my buttons are still problematic
I've had vibration disabled since day 1 and still had problems.
After the latest update (1.29.401.12) I have not experienced any issues with the capacitive buttons. It's much more responsive.
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submarinedog said:
I've had vibration disabled since day 1 and still had problems.
After the latest update (1.29.401.12) I have not experienced any issues with the capacitive buttons. It's much more responsive.
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I have had problems with the capacitive buttons until I installed a custom Rom with the .13 base.
Much much better. I honestly dont have issues anymore. Before it would happen all too frequently.
I am with Rogers in Canada and I can't be bothered to wait for them to push an update.
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I have had the vibrate off since day one and I still have problems. I'm unlocked with root on stock rom so hopefully AT&T can get the update out. Sounds like it's a software issue.
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jdh10475 said:
I have had the vibrate off since day one and I still have problems. I'm unlocked with root on stock rom so hopefully AT&T can get the update out. Sounds like it's a software issue.
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Click to collapse
It is.
This problem was fixed on the latest international base.
jhonsok said:
I have had problems with the capacitive buttons until I installed a custom Rom with the .13 base.
Much much better. I honestly dont have issues anymore. Before it would happen all too frequently.
I am with Rogers in Canada and I can't be bothered to wait for them to push an update.
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Click to collapse
How is the camera fix
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gemini002 said:
How is the camera fix
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The camera never really bugged me before. But here is a shot of a steaming hot cup of timmies.
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preetkk said:
I've had 'vibration on touch' turned off since day 1 and my buttons are still problematic
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Click to collapse
You are mean't to turn it on, click your button and go back and turn it off (the vibration), then it should be fine after that (until a reboot). It's worked for me.
That pic is extremely clear. I'm using a RAZR and get nothing like that. Nice
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Yesterday my phone's volume up stopped working so I googled to see if there was a fix. Some had suggested unticking fast start up and rebooting didn't work tried soft reset didn't work then later it just started working. So tried it again tonight and it's not working again, so does anyone else know if it's software or hardware or any suggestions of what to do thanks.
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Think it might be hardware because if you shake it it normally starts working again dreading having to send off for repair been reading about some real horror story's .
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cokey77 said:
Yesterday my phone's volume up stopped working so I googled to see if there was a fix. Some had suggested unticking fast start up and rebooting didn't work tried soft reset didn't work then later it just started working. So tried it again tonight and it's not working again, so does anyone else know if it's software or hardware or any suggestions of what to do thanks.
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Click to collapse
How about you try the built in diagnostics: in dialer type *#*#3424#*#* then select "Button Test" and run it.
cokey77 said:
Think it might be hardware because if you shake it it normally starts working again dreading having to send off for repair been reading about some real horror story's .
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Yes going to try it but would that tell me anything useful apart from there's a problem with it never used it before.
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cokey77 said:
Yes going to try it but would that tell me anything useful apart from there's a problem with it never used it before.
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I guess if it fails the button press, then it's most likely a hardware fault, and not much you can do to fix it
It should still be under warranty so will take it back next week hopefully they can fix it but dreading handing it over incase it comes back in worse shape then when it went.
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If anyone reads this from the UK what's the best way to send phone off for warranty repair through shop where i got it from phones4u or HTC UK or HTC international need some advice before it goes on it's journey for repair. Also time frames of how long it normally takes would be nice. Iam hoping they tell me to send it somewhere locally for repair but doubt it very much, had a Nokia years ago wich went to a local place for repair but don't think they do that now.
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The title explains it all, this just started happening this morning. I even booted into recovery and can see it not it bootloader. There was a couple sense 5.5 roms I flashed before that had this but now its on CM 10.1. And its very annoying I haven't dropped my phone or applied any type of pressure to the screen. Wondering if anyone has solution or any knowledge if why this happens.
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I hope you realize that there isn't anything on these screenshots. Most likely your problem is hardware related not software related, that's why it doesn't show up in the screenshots
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Oh wow stupid me! Thanks I still see it on phone but not on my computer. I'm try flashing a ROM or running an ruu see if itll fix the problem.
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Just a heads up, don't get excited. This is most likely a hardware problem.
Try putting it in the freezer overnight, it has solved many of these issues(not kidding). Just make sure you wrap it with a plastic bag
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I decided not to run an ruu. I just held my power button for two minutes. Everything is back to normal.
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