Possible fix for unresponsive capacitive buttons? - One (M7) Q&A, Help & Troubleshooting

Seems to me this is really working, could you please try and post in here how's it working? Also mention your fw revision.
Here's the original post :
http://forum.xda-developers.com/showthread.php?p=40928152
For the lazy, it's as simple as disabling vibration in sound>vibration on touch.
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not working for me
I've had 'vibration on touch' turned off since day 1 and my buttons are still problematic

I've had vibration disabled since day 1 and still had problems.
After the latest update (1.29.401.12) I have not experienced any issues with the capacitive buttons. It's much more responsive.
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submarinedog said:
I've had vibration disabled since day 1 and still had problems.
After the latest update (1.29.401.12) I have not experienced any issues with the capacitive buttons. It's much more responsive.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
I have had problems with the capacitive buttons until I installed a custom Rom with the .13 base.
Much much better. I honestly dont have issues anymore. Before it would happen all too frequently.
I am with Rogers in Canada and I can't be bothered to wait for them to push an update.
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I have had the vibrate off since day one and I still have problems. I'm unlocked with root on stock rom so hopefully AT&T can get the update out. Sounds like it's a software issue.
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jdh10475 said:
I have had the vibrate off since day one and I still have problems. I'm unlocked with root on stock rom so hopefully AT&T can get the update out. Sounds like it's a software issue.
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Click to expand...
Click to collapse
It is.
This problem was fixed on the latest international base.

jhonsok said:
I have had problems with the capacitive buttons until I installed a custom Rom with the .13 base.
Much much better. I honestly dont have issues anymore. Before it would happen all too frequently.
I am with Rogers in Canada and I can't be bothered to wait for them to push an update.
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Click to expand...
Click to collapse
How is the camera fix
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gemini002 said:
How is the camera fix
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Click to expand...
Click to collapse
The camera never really bugged me before. But here is a shot of a steaming hot cup of timmies.
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preetkk said:
I've had 'vibration on touch' turned off since day 1 and my buttons are still problematic
Click to expand...
Click to collapse
You are mean't to turn it on, click your button and go back and turn it off (the vibration), then it should be fine after that (until a reboot). It's worked for me.

That pic is extremely clear. I'm using a RAZR and get nothing like that. Nice
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Related

Should home and back be illuminated ?

My home and my back arent illuminated I'm sure they were when I got the phone
Reviews show them lit .. before I ring 3 for a replacement I want to check
Thanks
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cover the 2 sensors on the top left with a piece of folded paper or something, do they light up?
Ah yes .. I'm sat under a bright light doooh thank you
Thought my home and back was faulty . It sometimes is less responsive than other times (double tap to get multi apps ) but I'm presuming that's a software glitch
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Others are reporting issues with the buttons sometimes not responding, not sure if it's a software glitch, or just a small footprint for the buttons, ie you have to press right on the button and not in the general area if you know what i mean.
Cool I'll relax then and stop worrying my phone is faulty. Big thanks
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I would monitor how you go with pressing the buttons, it may be a glitch, but i know when i'm using mine, i am often off the button when i press it, being used to the One X for the last year, the buttons are further to the edge, so automatically i have been pressing further out than the actual buttons are.
I always turn mine off. Just saying lol
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I have been careful to hit in middle and it's working on now thanks
Turned what off ?
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The back lights. Find them annoying
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craftycarper1 said:
Others are reporting issues with the buttons sometimes not responding, not sure if it's a software glitch, or just a small footprint for the buttons, ie you have to press right on the button and not in the general area if you know what i mean.
Click to expand...
Click to collapse
The capacitive area is in fact VERY small. Just barely bigger than the Home and Back icons themselves. Precision touch is required and is why I suspect some think its not responsive
arknailed7754 said:
The back lights. Find them annoying
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Click to expand...
Click to collapse
How do you turn them off ?
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I use an app called keyboard backlights from play. Works great but recently in occasions they come on anyway. They are off 80% of the time though. Can only do if your rooted btw
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arknailed7754 said:
I use an app called keyboard backlights from play. Works great but recently in occasions they come on anyway. They are off 80% of the time though. Can only do if your rooted btw
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Click to expand...
Click to collapse
Yes , "keyboard backlights" work perfect ! i used it to turn off my capasitive button.
There is no way in settings?? Only by apps?
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Same happened with me my back button many time failed to respond touch and even after touch the effect is no immediate, look like software problem
Sometime it respond sometime it's not
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onlinejobwork said:
Same happened with me my back button many time failed to respond touch and even after touch the effect is no immediate, look like software problem
Sometime it respond sometime it's not
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Click to expand...
Click to collapse
Try this, http://forum.xda-developers.com/showpost.php?p=39498430&postcount=7
Seems that the One has very small area of touch for buttons, so probably not software problem.
Turn on vibrate and you will realise how small of an area we have .. seems the way it's been designed and not a bug . Vibrate assists because you know when your missing now don't have the issue
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Does Your Home & Back Button Stop Working?

I'm wondering if I've got a faulty device or if it's maybe a software bug. I know there's a topic in the troubleshooting but id like a simple yes or no and if you're using a screen protector or not.
So, do your back & home button stop working randomly for about 10 seconds?
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I do not have phone, but as I read not only in this forum but others, use screen protector will cause problem for these button.
If you arwe in same situation better to remove protector and see is it still there.
Yes I had the same problem and it now seems to be fixed after removing the screen protector. It's a bumber as I never use a phone without protecting the screen !!!
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I've got a spare so I might cut off the lower portion covering the two buttons. Hope it's a simple fix!
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Yes, using official screen protector.
Not willing to take off the screen protector, but the intermittent nature of the issue suggests it us not an issue with the screen protector.
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I've managed to cut off the section covering the buttons in hope it'll make a difference
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Anyway it is a problem if use screen protector will cause it.
Anyone not use HTC screen protector but other brand has no problem? Or has same problem?
If the problem happen with any kind screen protector then it is serious.
رد: Does Your Home & Back Button Stop Working?
Thanks
تم الإرسال من جهازي GT-I9000 بواسطة تاباتوك 2
It's happened to me on many occasions and I've not got a screen protector on. But it works normally most of the time. When it doesn't I just lock and unlock the phone and the buttons start to work again. I'm unsure if it's faulty or not.
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According to htc's customer service rep it's a known issue with the sensitivity of the buttons that will be fixed in a coming update.
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Jme369 said:
According to htc's customer service rep it's a known issue with the sensitivity of the buttons that will be fixed in a coming update.
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Click to expand...
Click to collapse
I am also not using protector and have the issue
Not only button but some time the other part of screen also daily to response
E.g. I notice when I call using Skype it takes 2 to 3 second for call to start after I press the screen
I hope it is not hardware issue and they release an urgent fix or update.
Thanks
Contact them on twitter, they generally get back to you within a day, see what they say.
---------- Post added at 03:51 PM ---------- Previous post was at 03:23 PM ----------
E.g. I notice when I call using Skype it takes 2 to 3 second for call to start after I press the screen
Click to expand...
Click to collapse
Also that sounds more like an issue with the app, I had similar problems with some apps on my galaxy s2, as well as on my One. Could be wrong though. If you do contact them please report back to here, id like to know if its a hardware or software problem too.
Unfortunately having the same problem and the phone store and htc are acting like it's my unlocking of the bootloader fault.
Can we say for certain it's a software issue?
I am kind of stressing out over here :-\
hotshot646 said:
Unfortunately having the same problem and the phone store and htc are acting like it's my unlocking of the bootloader fault.
Can we say for certain it's a software issue?
I am kind of stressing out over here :-\
Click to expand...
Click to collapse
I have a newer batch and don't have the issue, sense 1.28
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Get my new one today, people go on about the build quality, it's been overheating, dead pixels, flickering of the screen on the keypad, poor home buttons, scuffs and sharp corners from the metal overhang for me.
If this one sucks I'm just gonna exchange for a GS4 upgrade instead.
Jme369 said:
I have a newer batch and don't have the issue, sense 1.28
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Click to expand...
Click to collapse
I am also on sense 1.28 actually 1.28.401.7 to be exact.
It doesn't happen often and if it's only software then I couldn't give a crappie but I am a but worried that it's a hardware issue.
Edit:
It's back again after sometime. So, raised RMA. Let me see how it goes.
Seems after disabling power saver & enabling haptic feedback, the back button issue hadn't come yet. Just coincidence or fact I'll update after testing further
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Enabling haptic feedback seems to solve the issue.
I am also on sense 1.28 actually 1.28.401.7 to be exact.
It doesn't happen often and if it's only software then I couldn't give a crappie but I am a but worried that it's a hardware issue.
Click to expand...
Click to collapse
Im using sense 1.28.771.6.
Update:
Latest update 1.29.401.12 solved my back key issues. Also, capacitive buttons sensitivity has increased.
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skr_xd said:
Update:
Latest update 1.29.401.12 solved my back key issues. Also, capacitive buttons sensitivity has increased.
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Click to expand...
Click to collapse
Firmware update has eliminated the problem for me. Night and day difference.

Back button stucking sometimes

Has anyone problems with the back button? Mine is stucking sometimes is that a software problem?
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Seem to be a common issue
http://www.youtube.com/watch?feature=player_embedded&v=7v5Oc5-7rbA
Will they come a fix son?
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iliasker said:
Will they come a fix son?
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Click to expand...
Click to collapse
I have talked to HTC customer, they say HTC will fix this in next update.
Is this a widespread issue, happening to everyone?
I noticed when I was restoring apps using Carbon from my Nexus 4, the repeated act of installing an app from the market, then pressing back to return to Carbon, my back button would not respond and I'd have to either wait 15-45 seconds, or turn the screen off and on.
I have since had the back button stop working while using Tapatalk, Blinkfeed etc, any app that causes heavy use of the back key to, well, go back!
I am reluctant to unlock the bootloader and try ROM's based on a newer base if it isn't known to fix the problem, as I don't want any difficulty returning my handset if the fault is hardware. Current ROM is stock 1.28.401.7
Cheers!
I thought this was a hardware fault not a software fault ?
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Htc one running 4.2.2 video

https://www.youtube.com/watch?v=Bm_bh5u8tv4&feature=youtube_gdata_player
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I'm not impressed with the battery % or the home to menu. My battery % is in the battery to save space and my HTC logo is my menu button so I still can hold home for Google now
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I'm impressed. Can't wait for the official.
sailio said:
I'm not impressed with the battery % or the home to menu. My battery % is in the battery to save space and my HTC logo is my menu button so I still can hold home for Google now
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Click to expand...
Click to collapse
How do you make the logo as menu?
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QuiQNeZZ said:
How do you make the logo as menu?
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Click to expand...
Click to collapse
Got to be rooted and have to install a custom kernel that supports it. Heads up all custom kernels as far as I know has bluetooth calling issues due to HTC not releasing proper source. Streaming is fine.
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krazyflipj said:
Got to be rooted and have to install a custom kernel that supports it. Heads up all custom kernels as far as I know has bluetooth calling issues due to HTC not releasing proper source. Streaming is fine.
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Click to expand...
Click to collapse
Thanks but if it ain't broke don't fix it. Viper is running fine right now.
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QuiQNeZZ said:
Thanks but if it ain't broke don't fix it. Viper is running fine right now.
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Click to expand...
Click to collapse
Same here... Honestly, I haven't had faith in custom kernels since using them on the original EVO. They were the cause of too many issues. Random reboots, freezes, serious lag, etc.
tyler.durden said:
Same here... Honestly, I haven't had faith in custom kernels since using them on the original EVO. They were the cause of too many issues. Random reboots, freezes, serious lag, etc.
Click to expand...
Click to collapse
Yep, had Mik, ran fine and that's what it was running till the day I got my One last week.
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I'm more or less looking forward to the possible radio update that may come with 4.2.2. Could really care less for the new Android version that doesn't change much.
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I'm looking forward to not having the added "..." menu bar on non-JB menu compliant apps, that alone is making me impatient for sprint to release the update. I haven't heard anything about eta for that though...anyone else know?
obeymydog said:
I'm looking forward to not having the added "..." menu bar on non-JB menu compliant apps, that alone is making me impatient for sprint to release the update. I haven't heard anything about eta for that though...anyone else know?
Click to expand...
Click to collapse
Haven't heard anything in regards to a release for the Sprint or any US Variant. I know we are supposed to get 4.3 in Q3 though.
obeymydog said:
I'm looking forward to not having the added "..." menu bar on non-JB menu compliant apps, that alone is making me impatient for sprint to release the update. I haven't heard anything about eta for that though...anyone else know?
Click to expand...
Click to collapse
I haven't had that stupid black bar since the day I got the phone.. Priority 1 was getting that thing off the screen.
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sailio said:
I'm not impressed with the battery % or the home to menu. My battery % is in the battery to save space and my HTC logo is my menu button so I still can hold home for Google now
Sent from my Sprint HTC ONE using xda premium
Click to expand...
Click to collapse
Im impressed long pressing home>htc logo as menu. Why? Because when typing it was too easy to attempt to hit space bar and instead hit menu. This will fix that problem.
krazyflipj said:
Got to be rooted and have to install a custom kernel that supports it. Heads up all custom kernels as far as I know has bluetooth calling issues due to HTC not releasing proper source. Streaming is fine.
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Click to expand...
Click to collapse
Can you be a little bit more specific. There is a solution for all but Sprint versions. Is there a Sprint specific kernel which supports the logo?

4.3 update problems

Has anyone else noticed the 4.3 update made your one slow ? and xda app is crashing im headed back to 4.1.2 until the bugs are worked out
It seems the same to me. Not slower but not faster either. I haven't tried the xda app because I use tapatalk
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im back on 4.1.2 now
2ndaccord said:
It seems the same to me. Not slower but not faster either. I haven't tried the xda app because I use tapatalk
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Click to expand...
Click to collapse
Crap. I was hoping for better news. HTC promised a fix and apparently delivered a half baked version of a fix. Less tint isn't a fix. Thanks for sharing though.
Mine runs better but then again i am still locked. Judging by the OP going back to 4.1 i bet he flashed it on his own, which probably accounts for a large amount of the issue.
Mine is noticeably faster. The xda app has been god awful since the last update, so that is not due to 4.3.
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Mine runs great. XDA app sucks. I'm stock unrooted and locked so yeah.
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No problems here! enjoying the update! Also not rooted or unlocked.
Don't use the XDA app, but everything seems good for me. Completely stock, not rooted. Longest I've ever kept a phone this way, and if I can find a way to tether without root, I don't know that I'll feel the need to for a long while.
i didn't flash the update i went back to stock and then updated to 4.3 ... im s-off so i just went back to 4.1.2
I'm not rooted or unlocked. Never have been in this phone. I'm noticing faster than normal battery drain and a laggier scrolling experience if you will. Phone still flys, but not what I expected.
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No issues. Actually much better as far as power saving. Much faster. More responsive. Sea never crashes for me. Stock unrooted not s off. Just updated. I haven't found one real need to s off yet.
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My battery drained faster today then normal by about 2 hrs
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did it last afternoon, and then did a factory reset. I didn't see any power drain problem, maybe even better, but the signal strength seems to be lower, which according to others might just been the data signal strength.
I noticed the laggy scroll too.. and transitions back to the home screen
I'm having an annoying issue. I keep my phone on vibrate most of the time but like to turn off the vibrate function in apps like Twitter, Facebook, Gmail, etc so I don't get a vibration when someone tweets me, emails me, etc. Since the update, it still vibrates when the box isn't checked. Can anyone try to replicate? Thanks
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My sentiments exactly.
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my battery drains faster for sure... now we need some kernel source so Thicklizard can cook up a beast kernel!! i was getting crazy godd battery life with his kernel.. best kernel i ever ran on any phone.. :good:
No problems here either. Runs great. Stock, locked, and unrooted.
TMartin said:
I'm having an annoying issue. I keep my phone on vibrate most of the time but like to turn off the vibrate function in apps like Twitter, Facebook, Gmail, etc so I don't get a vibration when someone tweets me, emails me, etc. Since the update, it still vibrates when the box isn't checked. Can anyone try to replicate? Thanks
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Click to expand...
Click to collapse
Yes this is happening to me as well and is very annoying
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