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I've noticed that the back button on my HTC One sometimes doesn't respond and I have to press it quite a few times before it starts working again.
The issue is very random and intermittent I don't know what sets the issue off, anyone else had this issue?
I've only had the phone for a day, should I call P4U and return it?
stoosh666 said:
I've noticed that the back button on my HTC One sometimes doesn't respond and I have to press it quite a few times before it starts working again.
The issue is very random and intermittent I don't know what sets the issue off, anyone else had this issue?
I've only had the phone for a day, should I call P4U and return it?
Click to expand...
Click to collapse
are you sure youre hitting the actual sensitive part of the button?
mine works great but i do find the button is a little "small" - just a case of getting used to the placement for me
I have mine and all ok, but friend sent his back because of this problem
Both phones came from P4U
Sent from my HTC One X+ using XDA Premium App
Mines done this once, only for about 20 seconds though
Sent from my HTC One using xda app-developers app
djbenny1 said:
are you sure youre hitting the actual sensitive part of the button?
mine works great but i do find the button is a little "small" - just a case of getting used to the placement for me
Click to expand...
Click to collapse
Yep I'm hitting the icon dead on not missing the sensitive part. Its strange because I'm pressing exactly where the back button responds then suddenly it stops working.
kotag82 said:
I have mine and all ok, but friend sent his back because of this problem
Both phones came from P4U
Sent from my HTC One X+ using XDA Premium App
Click to expand...
Click to collapse
Cheers Mate, think I'll give P4U tomorrow and arrange to send it back.
l.m.prowse said:
Mines done this once, only for about 20 seconds though
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
That's what happened the first time round but the problem then started to occur more often but on a irregular basis. For a second I thought it's because the phone is getting quite warm.
It's annoying though, safe bet is just to exchange it before the problem gets worse
I've received my black HTC One this morning and I'm happy!
However coming from the one X it feels as if the power button is quite recessed and hard to press. Does anyone else have the same problem? Can anyone post photos of their power buttons from the front so I can see whether it's normal?
Thank you guys. I appreciate your help
Sent from my HTC One using xda app-developers app
Mine was the same, apparently it's normal... i'd call it a shocking design flaw tbh.
I know they didn't really want anything 'sticking out the phone' but as it's the only way to switch the phone on it's a huge over sight if you ask me.
ThatNerdGuy said:
However coming from the one X it feels as if the power button is quite recessed and hard to press.
Click to expand...
Click to collapse
It's normal..., all Ones I've seen the same issue.
With a custom rom u can use the volume buttons to screen on... ?
Sent from my Tricked out HTC One using Tapatalk HD
Mine doesn't stick out loads but it's no where near recessed.
Sent from my HTC One using xda app-developers app
I'm wondering if I've got a faulty device or if it's maybe a software bug. I know there's a topic in the troubleshooting but id like a simple yes or no and if you're using a screen protector or not.
So, do your back & home button stop working randomly for about 10 seconds?
Sent from my HTC One using Tapatalk 2
I do not have phone, but as I read not only in this forum but others, use screen protector will cause problem for these button.
If you arwe in same situation better to remove protector and see is it still there.
Yes I had the same problem and it now seems to be fixed after removing the screen protector. It's a bumber as I never use a phone without protecting the screen !!!
Sent from my HTC One using xda premium
I've got a spare so I might cut off the lower portion covering the two buttons. Hope it's a simple fix!
Sent from my HTC One using Tapatalk 2
Yes, using official screen protector.
Not willing to take off the screen protector, but the intermittent nature of the issue suggests it us not an issue with the screen protector.
Sent from my HTC One using xda app-developers app
I've managed to cut off the section covering the buttons in hope it'll make a difference
Sent from my HTC One using Tapatalk 2
Anyway it is a problem if use screen protector will cause it.
Anyone not use HTC screen protector but other brand has no problem? Or has same problem?
If the problem happen with any kind screen protector then it is serious.
رد: Does Your Home & Back Button Stop Working?
Thanks
تم الإرسال من جهازي GT-I9000 بواسطة تاباتوك 2
It's happened to me on many occasions and I've not got a screen protector on. But it works normally most of the time. When it doesn't I just lock and unlock the phone and the buttons start to work again. I'm unsure if it's faulty or not.
Sent from my HTC One using xda app-developers app
According to htc's customer service rep it's a known issue with the sensitivity of the buttons that will be fixed in a coming update.
Sent from my HTC One using xda app-developers app
Jme369 said:
According to htc's customer service rep it's a known issue with the sensitivity of the buttons that will be fixed in a coming update.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I am also not using protector and have the issue
Not only button but some time the other part of screen also daily to response
E.g. I notice when I call using Skype it takes 2 to 3 second for call to start after I press the screen
I hope it is not hardware issue and they release an urgent fix or update.
Thanks
Contact them on twitter, they generally get back to you within a day, see what they say.
---------- Post added at 03:51 PM ---------- Previous post was at 03:23 PM ----------
E.g. I notice when I call using Skype it takes 2 to 3 second for call to start after I press the screen
Click to expand...
Click to collapse
Also that sounds more like an issue with the app, I had similar problems with some apps on my galaxy s2, as well as on my One. Could be wrong though. If you do contact them please report back to here, id like to know if its a hardware or software problem too.
Unfortunately having the same problem and the phone store and htc are acting like it's my unlocking of the bootloader fault.
Can we say for certain it's a software issue?
I am kind of stressing out over here :-\
hotshot646 said:
Unfortunately having the same problem and the phone store and htc are acting like it's my unlocking of the bootloader fault.
Can we say for certain it's a software issue?
I am kind of stressing out over here :-\
Click to expand...
Click to collapse
I have a newer batch and don't have the issue, sense 1.28
Sent from my HTC One using xda app-developers app
Get my new one today, people go on about the build quality, it's been overheating, dead pixels, flickering of the screen on the keypad, poor home buttons, scuffs and sharp corners from the metal overhang for me.
If this one sucks I'm just gonna exchange for a GS4 upgrade instead.
Jme369 said:
I have a newer batch and don't have the issue, sense 1.28
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I am also on sense 1.28 actually 1.28.401.7 to be exact.
It doesn't happen often and if it's only software then I couldn't give a crappie but I am a but worried that it's a hardware issue.
Edit:
It's back again after sometime. So, raised RMA. Let me see how it goes.
Seems after disabling power saver & enabling haptic feedback, the back button issue hadn't come yet. Just coincidence or fact I'll update after testing further
Sent from my HTC One using xda app-developers app
Enabling haptic feedback seems to solve the issue.
I am also on sense 1.28 actually 1.28.401.7 to be exact.
It doesn't happen often and if it's only software then I couldn't give a crappie but I am a but worried that it's a hardware issue.
Click to expand...
Click to collapse
Im using sense 1.28.771.6.
Update:
Latest update 1.29.401.12 solved my back key issues. Also, capacitive buttons sensitivity has increased.
Sent from my HTC One using xda app-developers app
skr_xd said:
Update:
Latest update 1.29.401.12 solved my back key issues. Also, capacitive buttons sensitivity has increased.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Firmware update has eliminated the problem for me. Night and day difference.
Hey all, how are us?
So I just noticed that one side(the right side) of the power button is a little sunk in, surely it isn't an intended design thing, right? But then again I was wondering if anyone else has the same problem?
Sent from my HTC One using xda app-developers app
kurby said:
Hey all, how are us?
So I just noticed that one side(the right side) of the power button is a little sunk in, surely it isn't an intended design thing, right? But then again I was wondering if anyone else has the same problem?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I dont own a one but planning to get one in the near future, i have however played with it in the shops and i can confirm that i saw a unit with this description. I honestly think it's a design issue.
Not all have it, seems a bit hit and miss. Mine does but I have had phones with great power buttons.
Ugh, that's not good, I opened up a dispute on eBay over this button (I'm very fussy about button responsiveness), but if I get a refund and buy a new one with the same button then that's going to be a big waste of time. Do you reckon that it's just the first batches and if I actually order directly from HTC it should be better?
Sent from my HTC One using xda app-developers app
Mine is clicky, I mean I hear the click when I press it. They probably fixed it on later batches since my phone is made in 23 april.
Yes! That's what I want, a clicky button, is it clicky like on all the width of it, mine's clicky on the left side, but not clicky at all on the right side ;/
Sent from my HTC One using xda app-developers app
Mines slightly lower on the right but works fine
Mine is entirely even...no sloping.
kurby said:
Ugh, that's not good, I opened up a dispute on eBay over this button (I'm very fussy about button responsiveness), but if I get a refund and buy a new one with the same button then that's going to be a big waste of time. Do you reckon that it's just the first batches and if I actually order directly from HTC it should be better?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I got my One the week before official release in the UK and I can confirm there is no sloping on the button at all, nice and even.
EDIT: Mine has a build date of March 7th if thats any help
Wow well, mine's 8th of march, so it really doesn't matter when it was built I guess
Sent from my HTC One using xda app-developers app
My phone also has the power button recessed on the right side of the button. Makes it hit and miss when trying to turn the phone on. I took it back to the shop but they dont see it the way we see it so they just laughed at me and told me to go away. Great CS :l
Oh god, I'm lucky that the eBay seller is not such a douchebag
Sent from my HTC One using xda app-developers app
Thanks to you OCD bastards, I just notice my button is flatter on the right side than the left.
But let me get this straight, you guys actually try to return the phone for this reason? SMDH
Sent from my HTC One using xda premium
Returning a phone because the button is not level is insane. The button on mine doesn't look completely flat but it works perfectly with a nice satisfying click.
I returned my first one due to recessed pb. Actually it was almost flush with top and right side was sinking even more if that's possible.. . The replacement pb is less recessed and symmetrical if you are concerned about that..
Sent from a pizza
shook187 said:
Thanks to you OCD bastards, I just notice my button is flatter on the right side than the left.
But let me get this straight, you guys actually try to return the phone for this reason? SMDH
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
You are very welcome ^_^
I was really more concerned about it sinking even more inside, plus it's a premium handset, i do wan't it to be as perfect as possible
The right side of the power button on my phone is a bit lower than the left side. However, it is still clicky and responsive.
I don't really mind this as long as it is still responsive and clickable :laugh:
Hi guys
A couple of weeks ago I noticed a light leak in the bottom right corner of my HTC One. I'm sure it's leaking from near the Home button key. It seems as if the adhesive has come of or something, because it didn't happen since the beginning. It's visible only when the capacitive keys light up and the background in dark. The leak sprays on the screen for almost an inch!
I'm wondering how serious is this problem? What should I do?
I've attached a couple of pictures, they're not the best ones but thats what I could do with an iPhone 4.
raghav2511 said:
Hi guys
A couple of weeks ago I noticed a light leak in the bottom right corner of my HTC One. I'm sure it's leaking from near the Home button key. It seems as if the adhesive has come of or something, because it didn't happen since the beginning. It's visible only when the capacitive keys light up and the background in dark. The leak sprays on the screen for almost an inch!
I'm wondering how serious is this problem? What should I do?
I've attached a couple of pictures, they're not the best ones but thats what I could do with an iPhone 4.
Click to expand...
Click to collapse
it seems to me like a known "issue", it's called backlight bleeding. my phone has that too..
herwegan said:
it seems to me like a known "issue", it's called backlight bleeding. my phone has that too..
Click to expand...
Click to collapse
So do you just ignore it? Should I consider replacement?
Sent from my HTC One using xda app-developers app
raghav2511 said:
So do you just ignore it? Should I consider replacement?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
i've seen this on several devices, so i don't think a replacement will help..
it can also worsen in time, mine had minimum bleed now it is just too obvious at night. it's been more than 4 months now..
Sent from my HTC One using Tapatalk 4
millicent said:
it can also worsen in time, mine had minimum bleed now it is just too obvious at night. it's been more than 4 months now..
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
That is exactly what I'm worried about. It's its much worse than it looks..
Why didn't you replace the phone? Maybe you can disable the soft key light?
Sent from my HTC One using xda app-developers app
raghav2511 said:
That is exactly what I'm worried about. It's its much worse than it looks..
Why didn't you replace the phone? Maybe you can disable the soft key light?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I decided it doesn't bother me that much and soft key light comes in handy especially at night ; I am only worried that the speaker moved a little bit away from the screen, curious how it'll perform in time..
Sent from my HTC One using Tapatalk 4
For what it's worth, I came across an app - Soft Buttons Light that permanently enables or disables the soft key lights; It did the trick for me. The best part is, it doesn't require root.
raghav2511 said:
For what it's worth, I came across an app - Soft Buttons Light that permanently enables or disables the soft key lights; It did the trick for me. The best part is, it doesn't require root.
Click to expand...
Click to collapse
This would be exactly the solution I'm looking for. Too bad it doesn't work with the latest version of the stock ROM anymore
gapper100 said:
This would be exactly the solution I'm looking for. Too bad it doesn't work with the latest version of the stock ROM anymore
Click to expand...
Click to collapse
Why dont you try skinned stock ROMs.. Such as Viper.. It gives the user an option to alter the light of the soft keys
Sent from my HTC One using xda app-developers app
raghav2511 said:
Why dont you try skinned stock ROMs.. Such as Viper.. It gives the user an option to alter the light of the soft keys
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Yeah, that's what I ended up doing. Just installed a rooted stock ROM and a different app (Capacitive Buttons) to disable my button lights. Works just fine now.
The reason I would've preferred an app that doesn't require root is that I enjoy receiving OTA updates, so initially I didn't want to root. But all is well now, so whatever
gapper100 said:
Yeah, that's what I ended up doing. Just installed a rooted stock ROM and a different app (Capacitive Buttons) to disable my button lights. Works just fine now.
The reason I would've preferred an app that doesn't require root is that I enjoy receiving OTA updates, so initially I didn't want to root. But all is well now, so whatever
Click to expand...
Click to collapse
Haha that's exactly how I felt when I had to root for such non issues.. 'Whatver'
Sent from my HTC One using xda app-developers app
I was just about to post a new thread, but saw this one.
Anyway, I also have this light leakage issue. It's coming from the bottom right corner of the screen where the screen meets the speaker cover. Kinda difficult to describe, but the fact that I spotted it and am now aware of it bugs me.
I'm way past my 14 days, so the only option is probably to send it to HTC.
adrenalinemotion said:
I was just about to post a new thread, but saw this one.
Anyway, I also have this light leakage issue. It's coming from the bottom right corner of the screen where the screen meets the speaker cover. Kinda difficult to describe, but the fact that I spotted it and am now aware of it bugs me.
I'm way past my 14 days, so the only option is probably to send it to HTC.
Click to expand...
Click to collapse
You can do that. Just make sure the replacement you get doesn't have any other major flaw like the camera purple tint
Sent from my HTC One using xda app-developers app
raghav2511 said:
You can do that. Just make sure the replacement you get doesn't have any other major flaw like the camera purple tint
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
So much for these super high quality HTC Ones
adrenalinemotion said:
So much for these super high quality HTC Ones
Click to expand...
Click to collapse
If your camera is fine, I would suggest that you don't send in your phone for repairs. You can either learn to live with it or disable them completely. Ending up with a bad camera or getting stuck in a repair circle is worse!
Sent from my HTC One using xda app-developers app
Screen bleed issues
Having read some of the comments and issues with the M7 HTC One, please make use of these suggestions, if you
have a problem like i have,
1. The bleed issues and severity of these issues is 'handset specific' BUT is know by HTC and most retailers in the UK
(Carphone Warehouse, Phones 4U and all the UK carriers, ie, EE shops, etc).
2. I had this issue & can be resolved (in some or all instances by flashing a halo, or light Rom) This however is not ideal
for several reasons and obviously is not a fix as it invalidates your warranty if rooted and returned to the manufacturer or
retailer.
TAKE ACTION.
1. Return your handset and ask for a replacement, yes, they nearly all have some problems but after 30 mins of sifting through
a dozen or so handsets i found one that was "slightly better" than my first handset but not ideal.
2. Buy a Samsung, Sony or any other device if this matter is not resolved at, point of sale...
It's not the best BUT you do have rights and a choice, great handset, but not for everyone !!!!