[Q] Contacts disappearing from phone book - RAZR i Q&A, Help & Troubleshooting

Hello, I've had my moto RAZR i since Monday and I've noticed that some of my contacts have disappeared from my phone book. I'm sure I added them and I'm sure I didn't delete them.
I noticed this today because I couldn't find a friend in my Whatsapp list. I uninstalled and installed again, only to notice that about 3 other contacts had gone poof from my phone book. I then took the sim card out while my phone was off and when I inserted it back and turned my phone back on another contact disappeared.
Has it happened to any of you? Do you know what triggers this? Is there a solution and will I be able to recover the contacts that disappeared?
Thanks for the support,
Trish.

This happened to my brother about 2 hours ago, I was convinced someone deleted them. Did you backup your contacts to your SD card or Google account? Your Google account will probably have them saved and could resync them. You could un-tick this option in accounts under Gmail/Google, then restart the phone, tick the box again and see if contacts sync.

mototrish said:
Hello, I've had my moto RAZR i since Monday and I've noticed that some of my contacts have disappeared from my phone book. I'm sure I added them and I'm sure I didn't delete them.
I noticed this today because I couldn't find a friend in my Whatsapp list. I uninstalled and installed again, only to notice that about 3 other contacts had gone poof from my phone book. I then took the sim card out while my phone was off and when I inserted it back and turned my phone back on another contact disappeared.
Has it happened to any of you? Do you know what triggers this? Is there a solution and will I be able to recover the contacts that disappeared?
Thanks for the support,
Trish.
Click to expand...
Click to collapse
I think you have saved your contacts on the sim card...

Related

Help! Keeps downloading entire Yahoo inbox!

Hello!
I have a Diamond on the Sprint network. I had set up my Yahoo email account on my phone to download only messages from the last 3 days and automatically check every 5 mins. I got this phone back in March or so and never had a problem with this, but starting last week, it's been randomly downloading my entire inbox of 16,000 messages which includes messages from as far back as 5 years. (There's unlimited storage space on Yahoo, so I don't delete old emails.)
Anyway, this slows down the phone immensely, as you might imagine. And it takes me a while to be able to clear my inbox on the phone because of its slowness. I've done this a few times and tried resetting my inbox settings, and also once deleted the account on my phone and re-set it up, but the same thing will ultimately happen-- when left alone for a while, the stupid thing will just download the whole inbox.
Like I said, for the last few months it was working just fine. I didn't change any settings on my phone. Anyone have any idea how to fix this??
For now my temp solution is to transfer my older messages on Yahoo to another folder so that my inbox is smaller; in that case, if the phone decides to be stupid again and ignore my "download only messages from the last 3 days" setting, it still won't be downloading 16,000 messages. But I shouldn't have to do this as the phone should be following my instructions, as it was for a while!
Any help would be much appreciated.
Thanks!
RS
EDIT: My temporary fix (moving old emails to another folder) didn't even work! My phone still downloaded all the folders and all the messages. Help please!
<bump> still looking for a fix...

[Q] HTC One Contacts & Car Bluetooth Problem

Evening all,
I am having a strange issue with my HTC One that i can not resolve nor can i find any information on here or google of anyone with the same issue.
Basically some of the contacts on my phone won't sync with my car bluetooth.
I have tried everything from deleting and re adding the contacts manually, to a full factory reset of both the phone and car Bluetooth.
I have found the issue to be something to do with email accounts. For example if i delete my wife's email account from her contact details her name then shows up in the car. As soon as i re add the email to her contact details it disappears again.
It's not all emails either as some Numbers sync with emails and some don't.
I can categorically say it is the phone causing the issue as my iPhone with the exact same contact list with emails per contact etc Sync's perfectly with the car BT and all names an no's etc show up.
So there is something amiss somewhere on the phone but i can not fathom it out. I'm only talking 78 contacts as well it's not as if it is thousands. I have manually added every single no. to my Gmail account and even though they show up fine on the phone they won't all sync to the car. It has worked briefly once but the next time i came to use the car the same contacts had vanished again.
Does anyone have an idea on what i need to do? As said it is quite obvious it is the phone i just can't fathom out what it is.
I am on JB 4.3 with 3.62.401.1 firmware. I am also in the UK on the 3 Network but i don't think thats the issue as my iPhone is on the same network.
Any help is greatly appreciated
Carl:good:
Anyone?

Dead droid turbo (not bricked...dropped), can it be revived?

My husband has a droid turbo. About a year or so ago, it was dropped and we replaced the screen on it. He has recently dropped it again several times cracking the screen. Today he dropped it again and after this drop the screen was dark and the phone keeps restarting. We can hear the start up sounds and vibration, but we can't see anything.
Is there anything we can do to get this phone working for the next few days? Or at the very least so we can get his contacts saved? (He's pretty nontechnical and we're pretty sure not all of his contacts were backed up to an email)
(He currently has verizon service, we just ordered a new phone on eBay and we'll be switching to AT&T. So we're hoping to just get it up and able to run for a day or two so family can contact him if needed. Or at the very least so he can save his contact and anything else that might be on there that he needs.)
anonymous93 said:
Or at the very least so we can get his contacts saved? (He's pretty nontechnical and we're pretty sure not all of his contacts were backed up to an email)
Click to expand...
Click to collapse
Does he use Google contacts or some proprietary Verizon contacts address book?
ChazzMatt said:
Does he use Google contacts or some proprietary Verizon contacts address book?
Click to expand...
Click to collapse
Verizon does back up stuff to their cloud. I'll look into that. Thanks.

Call comes up with OLI=62.... sometimes..

Hi,
Just got the verizon S8 a week ago and this has been driving me nuts. When my gf calls, her name doesn't come up. Only displays her number. My contacts are on my gmail account. All other contacts i have show up. She has an iphone and her name showed up on my old s5. Her phone is already set to display caller ID and so is mine. I spend like a few hours aday trying to troubleshoot this.. No luck whatsowever. Weird thing is, sometimes when she calls, her number appears with a ;oli=62 behind it. Example: 714-555-5555;oli=62. I googled oli (originating line information) but it makes no sense to me..
Things i've tried already:
1) resync gmail contacts
2) deleted her contact on gmail/phone/etc
3) readded her contact to phone internal storage and also gmail again
4) tried in safe mode to see if a application is blocking it
5) rebooted phone of course
6) re-adding her contact info with her data deleted from gmail
7) called verizon support
8) and last but not least.. reset/restored original s8 to factory
HELP.. i was gonna try to exchange the phone for another s8 but i really don't think that might be the issue.. i tried researching IPHONE issues with caller ID not showing up but all her settings seems correct.
Thanks in advance.
Same...
I'm having the same issue on my Note 5 after updating to Nougat. I'm having the issue with only one friend, no one else.
I found a temp fix. Go to your a computer and log into your Google contacts. Add that weird number. Example. 555-555-5555;oli=62 to the contact along with the regular number. That should fix it.
Sent from my SM-G950U using Tapatalk
Same issue on my new s8+, adding the number plus ;oli=62 on the Google contacts via editing from your Google contacts from googles website works great, thanks for the work around. The only problem I have with these Samsung devices is the slow ass updates. Their still on 7.0 even though 7.1.2 has been released for months
Me too. I have a Note 5 on VZW. Pretty sure it started after the Nougat update as well. And also for only one contact. I know I could add those characters to the contact info, but I want to know why the heck it happens for only one contact. Found this info (not that it cleared up jack for me, lol) - https://www.dialogic.com/webhelp/IMG1010/10.5.3/WebHelp/oli_isdn_sip.htm
i have this same problem. It is on a S6 and has been happening since before the Nougat update. It only happens to me for 2 contacts 1 full time and the other off and on. If i look at the missed calls screen afterwards the phone displays the correct contact just during the incoming call is it not displaying.
the problem actually stopped for me around the time of the roll-out and then started back up a week or so later.
The only connection that i can find is that both of them use Family mobile (T-mobile) service.
Last time i researched this problem, i found the same problem a few years ago with T-mobile and VOIP phones but never found a solution
its the feds
Are you just being a douche or are you serious?
cwats04 said:
i have this same problem. It is on a S6 and has been happening since before the Nougat update. It only happens to me for 2 contacts 1 full time and the other off and on. If i look at the missed calls screen afterwards the phone displays the correct contact just during the incoming call is it not displaying.
the problem actually stopped for me around the time of the roll-out and then started back up a week or so later.
The only connection that i can find is that both of them use Family mobile (T-mobile) service.
Last time i researched this problem, i found the same problem a few years ago with T-mobile and VOIP phones but never found a solution
Click to expand...
Click to collapse
This is the same problem I'm having. I have the S8 on Verizon the two contacts whose numbers don't work are both on T-Mobile. One of the numbers it happens to constantly and has the xxx-xxx-xxxx;oli=62 while the other number does it intermittently w/o the extra's at the end.
"Me To" Bus
Ok, I'm a "Me to" I blocked all phone calls except for people in my contacts, because of all the Spam calls.
But my best friend gets blocked because of this problem.
I have a Samsung S4 Note, Also using Verizon. And google contacts.
I'm going to save him only under Verizon Contacts. And see if that does anything.
He is using a Blu Phone and also using T-Moble.
Anyone have any idea's?
Jim
my phone just started doing this when I installed a reminder ap. I uninstalled it, and it stopped. Hope this helps.

contacts not syncing

Hi, got this phone recently and I really like it, but there seems to be an issue where the contacts are not syncing when I reset the phone.
I cant find a reason or pattern, and no account I have will sync up the contacts.
It was working, but then I had to reset the phone and they all vanished.
Any ideas?

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