I'm receiving the below error when connecting my Mini 2 to my PC:
'This device is not supported by Kies 2.0.'
This is obviously not the case. I have tried to re-install Kies many times. Not a driver error as I can use it like an external drive in Windows Explorer.
mobile: Galaxy Mini 2 (S6500D), stock rom, usb debugging enabled (tried with disabled as well)
pc: Windows 8 Enterprise (does not need Media Feature Pack)
Kies: v2.5.2.13021_10
I have already checked tonns of forums but no solution found so far.
Thank you in advance for your ideas.
fishmong3r said:
I'm receiving the below error when connecting my Mini 2 to my PC:
'This device is not supported by Kies 2.0.'
This is obviously not the case. I have tried to re-install Kies many times. Not a driver error as I can use it like an external drive in Windows Explorer.
mobile: Galaxy Mini 2 (S6500D), stock rom, usb debugging enabled (tried with disabled as well)
pc: Windows 8 Enterprise (does not need Media Feature Pack)
Kies: v2.5.2.13021_10
I have already checked tonns of forums but no solution found so far.
Thank you in advance for your ideas.
Click to expand...
Click to collapse
Kies isn't supported in Windows 8 maybe ?
F4uzan said:
Kies isn't supported in Windows 8 maybe ?
Click to expand...
Click to collapse
It is.
Windows XP, Windows Vista, Windows 7, Windows 8**
** Windows 8 includes Windows Media Player.
If using Kies with Windows 8 operating systems, please be advised that currently only Samsung Android OS and BADA OS based mobile devices are supported
http://www.samsung.com/ca/support/usefulsoftware/KIES/JSP
Never used Kies before. Or it's because USB Cable ?
F4uzan said:
Never used Kies before. Or it's because USB Cable ?
Click to expand...
Click to collapse
Have you read the original post?
"Not a driver error as I can use it like an external drive in Windows Explorer."
Anyway I tried with Kies WiFi as well, but same error.
fishmong3r said:
Have you read the original post?
"Not a driver error as I can use it like an external drive in Windows Explorer."
Anyway I tried with Kies WiFi as well, but same error.
Click to expand...
Click to collapse
USB isn't the same like driver.... Try use different cable
Odesláno z mého GT-S5570 pomocí Tapatalk 2
david19au said:
USB isn't the same like driver.... Try use different cable
Click to expand...
Click to collapse
Tried. Same issue.
it's because CSC. i don't know a english post of how to solve this, but here i put a spanish tutorial translated:
Megatutorial: Change CSC (Country Specific Code)
Hello friends, I bring you good news, is on the CSC. It is very important because Megatutorial.
The first thing I have to say is, when the Stock Rom flashearon and went to Kies, noted that they came this message: "The device does not support software upgrade of Kies travez" I asked Samsung about it and they said it is a program error, but they were wrong.
Navigating today, I discovered that when you leave that message, you can never upgrade by Kies, but today, I found the solution. The just try, and I have regained the ability to upgrade by Kies.
What is CSC?
The CSC, for its acronym in English (Country Specific Code) refers to code each terminal, belongs to this region, to have one that does not correspond to our phone, it automatically stops inactualizable.
Navigating discovered how to change it, I'll put it in red to make it attractive.
procedure:
1. - First dial * # 272 * (not dial anything else, not pressed the call button)
2. - Following this put your IMEI (You can see it by dialing * # 06 #) and finally I put #
3. - I stay like this: * # 272 * 53259623505748 #
4. - Once done will get a menu with several CSC choosing whichever of Spain or location. You can search the Internet for the CSC. (Mine was PHE), this can also be seen when viewing the Stock ROM file includes code.
5. - They give the Install button, and the phone will restart, but when that happens, it automatically makes a Wipe will erase all applications.
NOTE: We agree that to flash the Stock Rom, starts in another language, then change it in-law, beginning in SPANISH. So if it works and check Kies, and I no longer went out that Messaging
1. - First dial * # 272 * (not dial anything else, not pressed the call button)
Click to expand...
Click to collapse
this code does not work on my device
i have S6500D
ROM:CM10(TheWhisp)
My mini 2 also doesn't work with kies, although my galaxy tab 2 7.0 works with it.
manu19thebest said:
...
Click to expand...
Click to collapse
Thank you, but unfortuantely it's not working my device.
Related
Hi Guys,
I have read all the threads and fixed for Kies but i am still stuck in a tricky situation. So far i have removed all files with extension greater than 16. Then formatted SD card to be sure.
Driver Recovery done through Kies, then rebooted the phone and connected it but still no go. Also i don't have any lagfix or different HomeScreen installed. It used to connect fine earlier but one fine day it just stopped working.
OS : Windows 7 64bit
Kies : Latest version 1.5.3.10103_100
The MTP Application on phone shows connected but the KIES keeps on connecting to the phone
Uploaded with ImageShack.us
The exact same thing keeps happening to me too. I just take the cable out and reconnect it immediately. Seems to work for me.
Sent from my GT-I9000 using XDA App
^^ Doesn't work for me
If i remove the cable and try to connect again then i get those MTP crashes. After that i have to remove drivers and restart the phone.
I have exact same problem.I fixed MTP loop issue,phone seems to be connected but kies still search for device. If i unmount internal sd,phone is stuck in mtp loop again. Odin is probably the only option,but dont want to lost garantee.
Sent from my GT-I9000
I am in the same boat
As last resort i will try wiping off all the data if nobody can come up with a solution for this.
I have also tried that (wipe,format SD) but without success...
Sent from my GT-I9000
Two things:
First, make sure your USB settings are set to Samsung Kies and not to "Ask on Connection" or anything else...
Second, I plug in my phone... wait for the PC to detect it, THEN launch Kies... don't open Kies until your PC detects the phone (you can verify by seeing if it shows up in File Explorer)
There is a bug with the MTP Application on our phones... going to be posting a thread about it shortly.
^^ Thanx for the help...
But this tip also didn't work out for me
My PC detected the phone just fine, but when i open KIES it never changes from the Connecting status
I've tried these tips:
-let Windows (7 32b) download all drivers
-reinstall Kies (5 times)
-manually install MTP drivers
-delete all files longer 16 characters (on both SDs)
-WIPE Phone and format both SDs
-Reinstall Kies drivers (automatically in left upper menu bar)
-connect usb and choose other connection like "mass storage" (after that kies recognize connection what is strangest thing)
-try 3 versions of KIES
...still same result.
Yup I know how all of you are feeling, I have the same problems too.
KIES really is nothing but a pain in the @SS!!
Just to add to the fixes that i have tried.
- Changed com port from 9 to 12 of GT-I9000 Device - Didn't Help
- Tried Connecting from 4 different USB Ports - Didn't help
Version of MTP Drives for windows 7 64-bit is (6.1.7600.16385) 6/21/2006 , can someone please confirm if this is the latest thing ? Also for those using windows 64-bit, if KIES is working then what is the driver version and date ?
Just loaded windows once again. Installed Kies and then updated Kies to the latest version. The version for use drivers it shows is 1.3.950.0. Before re installing windows I had 1.3.450.0 which I had downloaded from xda. Do you have winamp installed. Try removing it. I had a problem with it.
Sent from my GT-I9000 using XDA App
Unmount external. Format internal and mount internal. Than try it.
Sent from my GT-I9000 using XDA App
@david : I have already tried that, it didnt work . Thanx for the suggestion though
@fulcrum : Going to check drivers, will report back.
I feel your pain. I got it to work and did the upgrade. It worked great except it was 2.1 update-1 and it was that after. However, the phone works better. Go figure.
Sent from my GT-I9000 using XDA App
try this fix.
1)remove any external memory card
2)on your phone, navigate to the DCIM folder, and there should be a thumbnail folder.
3)delete all the thumbnail. files. they should have a white background.
4)connect to kies
@hennes : thanx for the suggestion m8 , we have already tried that ( its the 16 char limit thingy) .
Today i am going to reinstall my Windows 7- 64bit. If it doesn't work this time then i am going to abuse the chimps @ samsung FB page.
abhishek.vij said:
@hennes : thanx for the suggestion m8 , we have already tried that ( its the 16 bit thingy) .
Today i am going to reinstall my Windows 7- 64bit. If it doesn't work this time then i am going to abuse the chimps @ samsung FB page.
Click to expand...
Click to collapse
I like your spirit Abhishek. Have given them a piece of my mind too. Guess these guys on fb themselves don't know what's going on. Must be a guy just sitting on a pc and replying.
Sent from my GT-I9000 using XDA App
abhishek.vij said:
@hennes : thanx for the suggestion m8 , we have already tried that ( its the 16 char limit thingy) .
Today i am going to reinstall my Windows 7- 64bit. If it doesn't work this time then i am going to abuse the chimps @ samsung FB page.
Click to expand...
Click to collapse
@Abhishek...I had the exact same problem.
I tried this method and it worked:
1. Go to Device manager.
2. You'll most probably see a problematic device --> GT-I9000.
3. Uninstall drivers for that device while your phone is connected to the PC.
4. Disconnect your phone and reconnect it in Kies mode.
5. Let windows search for the drivers and install them.
Once the installation completes successfully, your phone will be detected by Kies.
In case windows is unable to find the updated drivers, try installing them manually.
Hope this helps...
Abhisnek: I deside to put FroYo to my device trough odin and it works great.Im running on Doc FroYo right now.Result in quadrant are more than 200 points higer and it fixed many issues. If your phone have recovery than i recomend you do that too.I dont need kies any more.
Sent from my GT-I9000
Hey guys,
I'm trying to update my gf's Galaxy S to JP6 via the latest Kies 2. The program connects initially and notifies about a firmware update.. accepting this brings up some T&C nonsense, choosing 'accept' brings up a box asking what to backup, at this point whether I backup or skip it will bring up an error about failed update, i9000 disconnected etc...
I've uninstalled & reinstalled Kies, no difference, can anyone suggest what the issue is and how to fix it?
It's UK O2 Branded, currently running JP5 (which was updated by an older version of Kies v1.5 that worked on Win XP). The PC in question this time is running Windows 7 64bit. I rooted the phone using SuperOneClick and had installed RyanZA's OCLF v2 from the market.. i've undone the OCLF now though.
Kies and Win 7 x 64 i have never got it working . But have on Win 7 x32 .
jje
viva.fidel said:
Hey guys,
I'm trying to update my gf's Galaxy S to JP6 via the latest Kies 2. The program connects initially and notifies about a firmware update.. accepting this brings up some T&C nonsense, choosing 'accept' brings up a box asking what to backup, at this point whether I backup or skip it will bring up an error about failed update, i9000 disconnected etc...
I've uninstalled & reinstalled Kies, no difference, can anyone suggest what the issue is and how to fix it?
It's UK O2 Branded, currently running JP5 (which was updated by an older version of Kies v1.5 that worked on Win XP). The PC in question this time is running Windows 7 64bit. I rooted the phone using SuperOneClick and had installed RyanZA's OCLF v2 from the market.. i've undone the OCLF now though.
Click to expand...
Click to collapse
Try to run Kies as "administrator" with "windows xp compatibility mode".
viva.fidel said:
Hey guys,
I'm trying to update my gf's Galaxy S to JP6 via the latest Kies 2. The program connects initially and notifies about a firmware update.. accepting this brings up some T&C nonsense, choosing 'accept' brings up a box asking what to backup, at this point whether I backup or skip it will bring up an error about failed update, i9000 disconnected etc...
I've uninstalled & reinstalled Kies, no difference, can anyone suggest what the issue is and how to fix it?
It's UK O2 Branded, currently running JP5 (which was updated by an older version of Kies v1.5 that worked on Win XP). The PC in question this time is running Windows 7 64bit. I rooted the phone using SuperOneClick and had installed RyanZA's OCLF v2 from the market.. i've undone the OCLF now though.
Click to expand...
Click to collapse
Could you fix it?
End to the Noob Bashing...
Just realised that i was looking at the wrong post when i posted this data so the reasons for posting bit at the top of this will make no sense....sentiment still true though. Hope it helps either way.
Ok, i'm a Techie. I know without a shaddow of a doubt that my Laptop is fine in every respect and yet it was doing this to me also.
Believe me when i say, you're not insane, and despite what others say you DO have a valid question which DOES deserves a valid answer...ENOUGH of the trollish Noob bashing 'non answers'.
If you are having the EXACT same issue as the original poster, heres what you do:
With your phone unplugged....
Update Kies:
Make sure you have updated Kies to the most recent version. Either do this by going to your mobile phone opperators website and downloading the updated software version directly or by using the help --> Check for Updates option. Latest version at time of writing is: 2.0.2.11071_128.
Once up-to-date, close Kies. Although probably not essential, use 'Task Manager' to end any Kies related processes.
Uninstall Samsung USB Driver Software:
1) Navigate to Control Panel and open either (Windows 7/Vista) 'Programs and Features' or (Windows XP/2000) 'Add Remove Programs'
2) Scroll through the list of programs to find one called 'SAMSUNG USB Driver for Mobile Phones'. If it is installed, right click it and select 'Uninstall'
3) Run through the process of uninstalling the software.
Tidy up Devices:
1) Right Click 'My Computer' select properties
2) On windows 7 (possibly Vista also...dont know as I skipped that generation) ONLY, select the 'Advance System Settings' option over to the left of the window.
3) Select the 'Advance' tab in the 'System Properties' window that appears.
4) Click 'Environmental variables'
5) In the 'System Variables' section of the window that appears, click 'New...'
6) In 'Variable Name:' type 'DEVMGR_SHOW_NONPRESENT_DEVICES' without the quotes
7) In 'Variable Value:' type '1' without the quotes
8) Click 'OK' times 3 to exit the windows you opened
9) If Windows 7 (or Vista) close the 'View basic information about your computer' window also.
10) Open 'Control Panel' and navigate through to 'Device Manager'
11) Click the 'View' menu and select 'Show Hidden Devices'. This will display all mothballed devices i.e. those devices which have previously been plugged in but then removed. Windows stores a record of the drivers in the background of the system to speed up the process of installing the device drivers when you next plug in said device. Sometimes, in the case of Network Cards for example, not only will it store the drivers but it will also store its settings. This can cause a problem as if you were to plug in a replacement Network Card and set it to use the same static IP address, the mothballed device will clash with the current device. Without the environmental variable setting being configured as above, even when you show hidden devices, mothballed devices remain hidden.
12) Starting from the top, expand each of the branches in the tree to see the devices within them.
13) Look for anything with a 'Samsung', 'MTP', 'GT-I9000' prefix. If found, right click and select 'Uninstall' and confirm at the prompt. BE CAREFUL NOT TO UNINSTALL ANYTHING YOU ARE UNSURE ABOUT. Google it if need be to figgure out what it is and if its not a Samsung or android related device then leave it well alone.
14) Close Device Manager once you have assessed the final branch.
Re-Install Samsung USB Driver Software:
1) Open Kies
2) Expand the 'Tools' menu and select the 'Install Driver' option.
3) Click ok to any prompts to fire off the process.
4) Wait for it to complete.
5) On completion click 'Ok' to acknowledge if required.
At this stage, it may be worth turning off your Windows Firewall and AV scanners just to be on the safe side. Probably not an essential step but may make a difference. If you're not confident enough with computers to do this then dont bother.
Re-Connect Samsung Galaxy Device:
1) Plug the Micro USB cable that came with your device in to ANY of your most trust worthy USB sockets.
2) Plug the other end into the Micro USB socket of your Samsung Galaxy S.
3) Allow Kies to pickup your device and display the storage information proving it is properly connected.
4) If an update is avaialble for your device, Kies should prompt you. If you are confident that you have all the data backed up onto your computer, then proceed with the Firmware update.
5) Click either the Backup or Skip Backup option.
6) Panic a little when the device appears to disconnect YET AGAIN!
7) Chuckle to yourself knowingly once it blasts through this onto the update.
8) Once completed unplug from and re-plug your Samsung into your computer again.
9) Upload your backed up data.
10) Get rid of the God-Awful default dasktop layout that your Mobile provider forces onto you.
SORTED!
Dont know what causes this but what i have noticed is that once you have tidied the mothballed system devices related to your phone and re-installed the device drivers again, it appears as if there isn't any devices named with the prefix of 'MTP' in the device list but there are a few more labelled with a 'Samsung' prefix.
I suspect this is something to do with Samsung at long last fully qualifying their own drivers but not bothering to tidy up the mess that the old devices left behind as part of the Kies update process. Either that or Windows prevents the Samsung USB Driver installer software from being able to delete/update existing Samsung devices.
Enjoy!
I wish I could say this worked for me... but alas, it has not...
This is from a post I entered earlier today... (no change from this either)
ghosty_uk said:
... steps that worked for me
1, downloaded MyBackup (free version)
2, did backup of both apps and data (put both on ext memorycard)
3, used the restore to factory option under privacy in the settings menu
4, unmounted internal sd card and formated it (to remove the mtp loop issue)
5, run kies,
6, select update firmware,
7, at the box where it says no device connected, put into test mode (ctrl + alt + U + P)
8, connected phone
9, detected thaqt there was an update to JM1 available
10, started update,
Click to expand...
Click to collapse
I have yet to do any of this (other than get a backup using MyBackup), but have some questions... (noob here)
Step 3: Will this remove all the definitions for my phone number and/or provider as well?
Step 7: the CTRL+ALT+U+P thing doesn't work with Kies 2.0.2 so if I am unable to do an update, will the phone be at Froyo (2.2) as it is now? or does it revert to 2.1 (which it was when I bought the unit)?
I also got this "Informational" record from the Event Manager... (I could hear the system connect, then drop the Kies connection)
Fault bucket 17725111, type 5
Event Name: PnPGenericDriverFound
Response: Not available
Cab Id: 0
Problem signature:
P1: x64
P2: USB\MS_COMP_MTP
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:
Attached files:
These files may be available here:
D:\Dad\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_x64_d1b8bb6482961a133bbee52e8072f0433f363959_21d02bae
Analysis symbol:
Rechecking for solution: 0
Report Id: 5ebfff60-c94e-11e0-948f-005056c00008
Report Status: 0
Well had to go through Samsung Support... they got me to reset to factory default (since I had a backup) then do the Kies update...
All is better although it would be nice to know what had gone wrong...
I have this strange problem:
when I connect my Samsung Galaxy S Advance to my PC, the phone is recognized and I can start downloading my pictures, but, after a while, the download is interrupted and phone is not recognized any more...
Symptoms:
- Phone detected at first time is not detected any more after a while.
- After detection failure, if I try to browse my phone content, either in phone or SD card memory, Windows Explorer freezes.
Tried solutions:
- I've tried disabling and enabling all Developer Options on my phone, but the problem persists.
- Also, I've noticed that, while my phone is connected and recognized by Windows, the command
Code:
adb devices
returns an empty list of devices.
These are my system characteristics:
Phone specs
- Model code: GT-I9070
- Android Version: 4.1.2 (Jelly Bean)
- Baseband: I9070XXLQE (Germany)
- Kernel: 3.0.31-1122398 [email protected] #2 SMP PREEMPT Tue Apr 9 14:55:54 KST 2013
- Version build: JZO54K.I9070XXLQE
- Root: NO
- SD Card: 8GB working and recognized
PC specs
- OS: Windows 7 64-bit
- Installed Software: Samsung Kies, SDK
What can I do?
Thank you very much!
Try reinstall the Kies driver...
Sent from my GT-I9070 using xda premium
i'm not an expert but i would try disabling samsung kies, reinstalling samsung drivers, then plugging cable in different usb port, also could be faulty cable, dirty connectors @ phone, firewall... :fingers-crossed:
edit: razvan wrote @ same time
I have the same problem, the connection is lost when you turn off the screen.
Now I can't even connect the phone to the PC, it is not recognized...
See this thread...
Help please.
If you have wi-fi use samba filesharing.
The problem is with your usb cable-usb port-windows
Control panel -device manager -print screen with universal serial bus controllers
Tarola said:
If you have wi-fi use samba filesharing.
The problem is with your usb cable-usb port-windows
Control panel -device manager -print screen with universal serial bus controllers
Click to expand...
Click to collapse
Unfortunately I don't have Wi-Fi.
Yes, the problem must be with my USB cable, port or Windows.
I attach the screen-shots of the device manager.
ZioAlfredo said:
Unfortunately I don't have Wi-Fi.
Yes, the problem must be with my USB cable, port or Windows.
I attach the screen-shots of the device manager.
Click to expand...
Click to collapse
Tried to turn on usb debugging?
And on some other PC? Is it the same?
shut_down said:
Tried to turn on usb debugging?
And on some other PC? Is it the same?
Click to expand...
Click to collapse
Yes, I've tried to turn on USB debugging but this PC doesn't even recognize the device... I've tried to install drivers from the device manager, without success.
On other PCs I have no problems.
ZioAlfredo said:
Yes, I've tried to turn on USB debugging but this PC doesn't even recognize the device... I've tried to install drivers from the device manager, without success.
On other PCs I have no problems.
Click to expand...
Click to collapse
Then some PC problem. If you have time and nerves - reinstall Windows on that PC. But first try other USB port or something. Rescan with antivirus...
shut_down said:
Them some PC problem. If you have time and nerves - reinstall Windows on that PC. But first try other USB port or something. Rescan with antivirus...
Click to expand...
Click to collapse
Unfortunately, reinstalling Windows on this PC is not an option.
I've tried to change USB port and the automatic driver installation gave the attached result: a partial error... still no recognition as MTP USB device
I cannot see the phone content in Windows Explorer... I don't know what I can do with the successfully installed device "SAMSUNG Android ADB Interface"...
I attach some more screen-shots of the connected and partially recognized Android device properties...
It seems that the modem function of the phone has been recognized by Windows, but I just need the USB storage feature!
ZioAlfredo said:
I attach some more screen-shots of the connected and partially recognized Android device properties...
It seems that the modem function of the phone has been recognized by Windows, but I just need the USB storage feature!
Click to expand...
Click to collapse
I see there is adb driver. Try with this: http://forum.xda-developers.com/showthread.php?t=2105707
shut_down said:
I see there is adb driver. Try with this: http://forum.xda-developers.com/showthread.php?t=2105707
Click to expand...
Click to collapse
Thank you, it worked for few seconds, then it did not find the device any more...
Thank You for your reply in that other topic. Now to this matter.
1. What option did you choose under lock screen? Swipe or None?
2. Even I have faced the problem and the solution i found was simple. This happens when our phone goes into deep sleep and to bring the files back you just need to unlock the phone. Just press the unlock or homescreen button and windows will start recognising the phone again.
Parameswaran Iyer said:
Thank You for your reply in that other topic. Now to this matter.
1. What option did you choose under lock screen? Swipe or None?
2. Even I have faced the problem and the solution i found was simple. This happens when our phone goes into deep sleep and to bring the files back you just need to unlock the phone. Just press the unlock or homescreen button and windows will start recognising the phone again.
Click to expand...
Click to collapse
Hi,
1. None.
2. The screen is always on, Windows loses the connection without apparent reason in the first minute or so of connection. Now is even worse, I've just connected the device and I can't explore the phone folders because Windows just stopped recognizing the phone...
This is what I see in Windows Explorer after connecting the phone: Windows seems to lose connection to it, failing to find files and folders...
unmount your card and try again
Tarola said:
unmount your card and try again
Click to expand...
Click to collapse
This is good and works for re-establishing the connection when it is lost.
I'll tell you if this is the final solution or if the problem keeps showing up after a while.
ZioAlfredo said:
This is good and works for re-establishing the connection when it is lost.
I'll tell you if this is the final solution or if the problem keeps showing up after a while.
Click to expand...
Click to collapse
Did you scan your pc for a virus? If it works on other PC, then obviously it is a problem with the one you use.
Sent from my GT-I9070 using Tapatalk
I've added a few apps to my S3 and altered a few things on my PC and now I can't connect via mtp or ptp. It goes through the usual "installing drivers" and then fails. I've tried pulling the battery and removing the sim and micro sd card then putting everything back. Tried it without the card (currently having to transfer files via a card reader so - at least the card's fine) but to no avail.
I've had a go at uninstalling the drivers through the device manager, rebooting and scanning for hardware changes. I've tried downloading the drivers without kies but it didnt work out (I cant remember the site or the url, but ended up with the following file SAMSUNG_USB_Driver_for_Mobile_Phones) It didn't auto install but even when I tried to point Windows to the folder on my C drive, nothing.
I've spent a couple of hours trawling the net including on here and tried all sorts.
I'm rooted, using the stock 4.1.2 ROM with Windows 7.
I can't use Kies as when it was installed the first time it wrecked all my Synctoy sync's so I really could do with another option please guys.
Dial *#7284# on your phone to access PhoneUtil and select 'Qualcomm USB Settings' at the bottom.
Now select 'MTP + ADB' and press 'OK' to return to the previous screen. Now press your 'Back' key to exit PhoneUtil. Your phone is now back to default USB operation.
Raistlin1158 said:
Dial *#7284# on your phone to access PhoneUtil and select 'Qualcomm USB Settings' at the bottom.
Now select 'MTP + ADB' and press 'OK' to return to the previous screen. Now press your 'Back' key to exit PhoneUtil. Your phone is now back to default USB operation.
Click to expand...
Click to collapse
Thanks for the quick reply.I did that and it was set to mtp + adb...
When I then connected it it tried installing the driver and I got..
Driver device software was not installed.
Please consult with your device manufacturer for assistance getting this device installed
MTP USB Device X Failed
I tried updating the MTP drivers again from device manager but this time got
Windows encountered a problem installing the driver software for your device
Windows found driver software for your device but encountered an error while attempting to install it.
SAMSUNG Mobile MPT Device
This device cannot start (code 10)
From what I'm reading it's a computer error not the phone. Can anyone suggest a new set of drivers to download (that doesnt involve Kies) as I've had issues with picking up harmful software from random sites when I've been struggling to find drivers.
I tried using the suggestion at the bottom of here r.e.Portable Devices and deleting the Upperfilters string Link but also to no avail.
Oh, and yes I've tried different ports and cables.
Well that's me done for the evening! I've tried everything mentioned in this thread including updating java and windows media player and all the afformentioned stuff but still no dice.
Could it be the actual drivers or a random windows 7 setting that I haven't yet tweaked since my clean install of windows??
http://d-h.st/YpV
Here are the correct drivers, install then reboot your pc.
Raistlin1158 said:
Go here for drivers.
---------- Post added at 01:00 AM ---------- Previous post was at 12:57 AM ----------
http://d-h.st/YpV
Here sre the correct drivers, install then reboot your pc.
Click to expand...
Click to collapse
Sorry,I know I'm tired but I can't see a link on your post...
Highlighted in red
The newer drivers don't really wwork with the 9305 so find some older drivers. That works for me
Sent from my GT-I9305 using xda app-developers app
Thanks for the tip.any suggestions as to where I can download these older drivers? I'll try the previously mentioned ones first, but I'm starting to think it might be the drivers themselves
woldranger said:
Thanks for the tip.any suggestions as to where I can download these older drivers? I'll try the previously mentioned ones first, but I'm starting to think it might be the drivers themselves
Click to expand...
Click to collapse
The ones I posted work fine on my 9305 so you shouldn't have any issues and as you can see from the site they are nearly a year old.
Try them what have you got to loose, if they don't work you are no worse off
Raistlin1158 said:
The ones I posted work fine on my 9305 so you shouldn't have any issues and as you can see from the site they are nearly a year old.
Try them what have you got to loose, if they don't work you are no worse off
Click to expand...
Click to collapse
Cheers, yeah, I was going to try them but I wasn't at my pc at the time I wrote that. I've downloaded the exe package but now it seems there are still drivers to uninstall - I uninstalled the drivers through device manager and went into my C drive and removed the SAMSUNG folder with the USB drivers in it. I'll restart the pc and hope that helps with the removal....
woldranger said:
I've added a few apps to my S3 and altered a few things on my PC and now I can't connect via mtp or ptp. It goes through the usual "installing drivers" and then fails. I've tried pulling the battery and removing the sim and micro sd card then putting everything back. Tried it without the card (currently having to transfer files via a card reader so - at least the card's fine) but to no avail.
I've had a go at uninstalling the drivers through the device manager, rebooting and scanning for hardware changes. I've tried downloading the drivers without kies but it didnt work out (I cant remember the site or the url, but ended up with the following file SAMSUNG_USB_Driver_for_Mobile_Phones) It didn't auto install but even when I tried to point Windows to the folder on my C drive, nothing.
I've spent a couple of hours trawling the net including on here and tried all sorts.
I'm rooted, using the stock 4.1.2 ROM with Windows 7.
I can't use Kies as when it was installed the first time it wrecked all my Synctoy sync's so I really could do with another option please guys.
Click to expand...
Click to collapse
Having the same problem. but I am on 4.3 rom using carbon rom a few days then transferred to pac man rom. My cellphone is not detected in my computer but it is being detected in the safely remove usb options. I tried to use a usb otg cable and a flash disk. No notification is seen on my phone but I can access the files on the flash disk (using usb otg cable) in the file manager. Tried the *#7284# but error occurs and says connection problem or invalid MMI code. I found that MTP udb device says failed
Raistlin1158 said:
The ones I posted work fine on my 9305 so you shouldn't have any issues and as you can see from the site they are nearly a year old.
Try them what have you got to loose, if they don't work you are no worse off
Click to expand...
Click to collapse
It made no difference whatsoever. I used a utility to check for an remove the samsung drivers (USBDeview) as well as uninstalling through device manager and removing with windows "products and features" but even then, when I tried installing the new drivers it mentioned previous drivers. I restarted after each stage of the process.
I've even tried connecting it in download mode and it shows in device manager.
Could there be some remnant of the software I used to root that phone that might be causing the issue??
I'm due to leave the country in 5 days and have loads of things to sort (also have a family member going into hospital for major surgery tomorrow) so I can't just devote all my time to this - but I need to at least know that it's not the phone (I dont have another win 7 computer to try it on).
woldranger said:
It made no difference whatsoever. I used a utility to check for an remove the samsung drivers (USBDeview) as well as uninstalling through device manager and removing with windows "products and features" but even then, when I tried installing the new drivers it mentioned previous drivers. I restarted after each stage of the process.
I've even tried connecting it in download mode and it shows in device manager.
Could there be some remnant of the software I used to root that phone that might be causing the issue??
I'm due to leave the country in 5 days and have loads of things to sort (also have a family member going into hospital for major surgery tomorrow) so I can't just devote all my time to this - but I need to at least know that it's not the phone (I dont have another win 7 computer to try it on).
Click to expand...
Click to collapse
Just got the same problem. But my problem is already solved. Just flash a new rom. In my instance, I flash ripper rom
Hi everybody,
I have a 64-bit PC with Windows 7 Ultimate Service Pack 1 and a Samsung Galaxy S Advance GT-I9070 with Android 4.1.2.
I can't install a driver in order to make Windows recognize correctly the phone when I connect it via USB cable.
I've installed and uninstalled Samsung Kies many times with no results. I've also tried some Samsung driver from Windows Update with no success...
When I connect the phone, it is recognized as a MTP Device and the driver installation starts, but always ends with an error, as shown in the attached screen-shot image.
What can I do?
Thank you very very much.
Note: in another PC with WinXP I have no problems.
Firstly make sure phone can run MTP (make sure if you delete MTP releated stuff in system you won't able connect it. Re-flash with Odin) Now if you don't have problem with phone then uninstall drivers & KIES from Windows. Don't just do a uninstall clear temp files, dll files, registry entries (you can use CCleaner) then install THIS DRIVERS.
explanation
King ov Hell said:
Firstly make sure phone can run MTP (make sure if you delete MTP releated stuff in system you won't able connect it. Re-flash with Odin) Now if you don't have problem with phone then uninstall drivers & KIES from Windows. Don't just do a uninstall clear temp files, dll files, registry entries (you can use CCleaner) then install THIS DRIVERS.
Click to expand...
Click to collapse
Hello, thank you for your answer.
How can I make sure my phone can run MTP?
For the complete uninstall, is it enough to run CCleaner, uninstall Kies and then perform the Registry Cleaner in CCleaner?
Thank you
ZioAlfredo said:
Hello, thank you for your answer.
How can I make sure my phone can run MTP?
For the complete uninstall, is it enough to run CCleaner, uninstall Kies and then perform the Registry Cleaner in CCleaner?
Thank you
Click to expand...
Click to collapse
Did you root phone ? or installed a ROM or you just using it stock ?
I noticed something too; if you any have PIN or Password you have to unlock phone otherwise MTP not works. Unlock it and try too.
CCleaner will *probably* be enough but if you want to make sure go to regedit.exe and go to;
Code:
HKEY_CURRENT_USER/Software/
Then delete KIES & USB Driver stuff (don't delete system USB configs & drivers just Samsung's softwares )
EDIT: In start menu click to RUN (or whatever I don't now it's name in English, you're entering a text) Then write
Code:
%AppData%
Then delete KIES & Samsung folders and files.
I've just Updated the phone firmware from Android 2.3.6 to 4.1.2 with Samsung Kies on my WinXP PC.
I've deleted all Samsung Kies registry entries.
Now I'm going to install the driver you suggested...
Let me see results...
King ov Hell said:
Let me see results...
Click to expand...
Click to collapse
Failure... The same as always
ZioAlfredo said:
Failure... The same as always
Click to expand...
Click to collapse
...
I've also installed Windows MTP Porting Kit, but it still fails...
Any idea?..
I think it is the configuration of this PC, because in another brand new PC with Windows 7 I've installed Kies and it all went right.
ZioAlfredo said:
I've also installed Windows MTP Porting Kit, but it still fails...
Any idea?..
I think it is the configuration of this PC, because in another brand new PC with Windows 7 I've installed Kies and it all went right.
Click to expand...
Click to collapse
Have you tried to reboot phone? I lost mtp after charging phone over wall charger. Everytime I need to reboot after charging to get it connected to pc.
Sent from my GT-I9070 using Tapatalk
This may be a bit silly but is important to ask.
Was your PC connected connected to the internet while installing the drivers??
Did you unplug your phone while the drivers were being installed??
anantttt said:
This may be a bit silly but is important to ask.
Was your PC connected connected to the internet while installing the drivers??
Did you unplug your phone while the drivers were being installed??
Click to expand...
Click to collapse
Yes to all.
shut_down said:
Have you tried to reboot phone? I lost mtp after charging phone over wall charger. Everytime I need to reboot after charging to get it connected to pc.
Sent from my GT-I9070 using Tapatalk
Click to expand...
Click to collapse
I've just tried to reboot the phone before connecting it to the PC, but I get the same error (see attachments).
Last year I managed to connect the phone to this PC, but, in any case the connection got interrupted after a while (see this thread).
I don't know what to do...
I had the same problem when i formatted my PC 2 days ago. I did some trial and error and it worked.
1. Dont use any USB Hub if you are using.
2. Remove the Pattern lock or any password security etc. Go to lock screen and select 'None'. (I dont know why but windows doesn't recognise if the device is locked)
3. Have Kies installed. Even new version worked for me. I used 2.5.13043_14
4.Connect your device with the USB cable (Should have MTP option selected which is by default)
5. Windows automatically recognises now and installs the necessary files.
P.S:- Remove the security pattern, etc. It really works.
If worked then pls reply.
Hello,
I've disable any screen lock on my phone and I've connected the USB cable to another USB port (a 3.0 USB port) and Windows magically recognized correctly the device! (no Kies installed, only drivers)
Anyway, after some minutes of usage (cut-paste of files). Windows stopped recognizing the device...
If I disconnect the phone and then connect it back, Windows still recognizes it, but I have few minutes until the device stops being recognized and no file on it can be read...
See attached pictures
ZioAlfredo said:
Hello,
I've disable any screen lock on my phone and I've connected the USB cable to another USB port (a 3.0 USB port) and Windows magically recognized correctly the device! (no Kies installed, only drivers)
Anyway, after some minutes of usage (cut-paste of files). Windows stopped recognizing the device...
If I disconnect the phone and then connect it back, Windows still recognizes it, but I have few minutes until the device stops being recognized and no file on it can be read...
See attached pictures
Click to expand...
Click to collapse
Did you download newest version of drivers? I see in your screenshot it says 2012, on mine it is 2014.
Did you set Windows to gather drivers automaticaly from the internet?
shut_down said:
Did you download newest version of drivers? I see in your screenshot it says 2012, on mine it is 2014.
Did you set Windows to gather drivers automaticaly from the internet?
Click to expand...
Click to collapse
This is how my PC recognizes my phone. The driver seems to be old, but I've configured Windows for downloading drivers automatically and that is all it can do.
Today, th PC did not recognized the phone at once. Then I unmounted and mounted back the MicroSD card and the PC recognized it.
But, after few seconds of folder browsing, the PC lost the connection. I'm thinking that the problem is the SD card.
Solved!
Solved!
It was the USB cable.
I replaced it with an original one and now it works.
Thank you everybody for your effort!