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Got the phone just over a year ago so it's just out of warranty.
The phone recently started turning off, forcing me to remove the battery in order to restart it. This occurred when I turned the screen off (power button) and left it off for more than about 20 seconds. This was obviously a massive pain in the ass, so I decided to s-off, root, then put custom firmware on it.
So I plugged it into the computer and was just downloading all the required bits, and I got a phone call. I picked up, talked for a bit, then when I hung up I instinctively turned the phone screen off. I then left it for about half an hour until the downloads were done (HTC Sync downloading at 40 kbps >.<) and then went to turn it back on. Of course it had offed itself.
So I went to pull the battery out and do the usual -- to no avail. I tried outing the battery, plugging it in, then putting the battery back in (as read from a random Google result) and nothing.
TL;DR:
Here's the status:
Phone began doing the seemingly standard random turn-offs that require a battery loop.
After a week or so of this, the phone stopped coming back on.
And it will not give any sign of life (No vibrates, no lights when plugged in, no PC response)
Phone has never been dropped / watered
Tried different leads / USB - power adapters
Battery was at about 80-90% at the time of offing forever.
Tried with SIM Card in and out
Tried with MicroSD card in and out
Is this **** bricked? I wanted to wait for the Edge to come out before I upgraded; I don't want to end up with a Sensation or something.
Any fixes?
andrew207 said:
Got the phone just over a year ago so it's just out of warranty.
The phone recently started turning off, forcing me to remove the battery in order to restart it. This occurred when I turned the screen off (power button) and left it off for more than about 20 seconds. This was obviously a massive pain in the ass, so I decided to s-off, root, then put custom firmware on it.
So I plugged it into the computer and was just downloading all the required bits, and I got a phone call. I picked up, talked for a bit, then when I hung up I instinctively turned the phone screen off. I then left it for about half an hour until the downloads were done (HTC Sync downloading at 40 kbps >.<) and then went to turn it back on. Of course it had offed itself.
So I went to pull the battery out and do the usual -- to no avail. I tried outing the battery, plugging it in, then putting the battery back in (as read from a random Google result) and nothing.
TL;DR:
Here's the status:
Phone began doing the seemingly standard random turn-offs that require a battery loop.
After a week or so of this, the phone stopped coming back on.
And it will not give any sign of life (No vibrates, no lights when plugged in, no PC response)
Phone has never been dropped / watered
Tried different leads / USB - power adapters
Battery was at about 80-90% at the time of offing forever.
Tried with SIM Card in and out
Tried with MicroSD card in and out
Is this **** bricked? I wanted to wait for the Edge to come out before I upgraded; I don't want to end up with a Sensation or something.
Any fixes?
Click to expand...
Click to collapse
Sounds like your phone just died.
Another explanation is you have something loose, you should open it and check .
Sent from my HTC Incredible S using xda premium
I'll take it in the an Optus shop today and start yelling abuse, maybe that will get it fixed. Worked on my old Legend. If that doesn't work, I'll open it up and have a look.
Yelling didn't work, they just tried out the phone on all their chargers and it failed.
So I'll open it now.
OK here's a picture of the USB charger bit. I can't post external links, so I'll attach it.
It looks okay... is this what I should try replacing? The USB thingy?
BTW, I unplugged everything then plugged it all back in, so nothing's loose.
Hey Andrew, I sent you a PM.
Struggling with the same problem...
Just made a call from my phone. After the call the phone seemed to be stuck on the call screen. I didn't think anything of it and left the phone alone. When i tried to use the phone again, there was no screen and the phone was not responding. I tried to re-start the phone by pulling out the battery but it won't switch on. You people seem to have the same problem. Any help would be really appreciated. Thanks.
Just a suggestion, but have you tried removing the battery and powering on with the charger connected?
I guess this would help resolve whether it's a battery/charger issue.
Sent from my Incredible S using xda premium
incredible s wont turn on
DeGozaru said:
Just a suggestion, but have you tried removing the battery and powering on with the charger connected?
I guess this would help resolve whether it's a battery/charger issue.
Sent from my Incredible S using xda premium
Click to expand...
Click to collapse
I have a similair issue i was flashing a rom and my phone decided to turn off or was restarted by the rom update utility and never came back on now i tried it connected to a regular power charger and usb to my laptop and it wont recognize anything. battery was fully charged when i was flashing the rom can the incredible s power on with no battery? and if mine can't and wont be recognized by pc is it toast?
I have Xperia T on official 7.0.A.3.195 firmware.
It is not rooted and boot loader is locked.
Problem is the phone won't charge when it is switched off and I guess that is not good because none of my previous Sony/Ericsson phones behaved like that.
I have read somewhere that this behavior is specific for some versions of CWM, but obviously that is not the issue with my phone.
Also I have found that problem could be related with chargemod file in phone/system/bin, which should be changed, so if someone can send me that file I can try to solve it that way.
Anyone else with xperia T experiencing this issue?
Any other idea how it can be solved (I have already tried factory reset)?
Thanks.
dskoric said:
I have Xperia T on official 7.0.A.3.195 firmware.
It is not rooted and boot loader is locked.
Problem is the phone won't charge when it is switched off and I guess that is not good because none of my previous Sony/Ericsson phones behaved like that.
I have read somewhere that this behavior is specific for some versions of CWM, but obviously that is not the issue with my phone.
Also I have found that problem could be related with chargemod file in phone/system/bin, which should be changed, so if someone can send me that file I can try to solve it that way.
Anyone else with xperia T experiencing this issue?
Any other idea how it can be solved (I have already tried factory reset)?
Thanks.
Click to expand...
Click to collapse
If you have not tampered with the phone I would be unhappy with it and take it back to the shop for a replacement.
Or you could repair in pccompanion.
Mine wouldn't charge properly when it was on and I just got it tonight and then when it was off charging was on and off like it was getting unplugged and plugged in again I pressed the power button and now I think it's charging but it didn't turn on I hadn't brotherd to press the power button again just yet
Sent from my LT18a using xda app-developers app
Torres77an said:
Mine wouldn't charge properly when it was on and I just got it tonight and then when it was off charging was on and off like it was getting unplugged and plugged in again I pressed the power button and now I think it's charging but it didn't turn on I hadn't brotherd to press the power button again just yet
Sent from my LT18a using xda app-developers app
Click to expand...
Click to collapse
Charging on and off loop happened to me as well at first, then I unplugged and plugged the charger again, but nothing was happening.
After I switched the phone on it started to charge. Now it charges normally when phone is on, but still noting when phone is switched off.
I have also tried firmware repair in PCC and it didn't help, so I think I will return it to the shop and ask for replacement.
dskoric said:
Charging on and off loop happened to me as well at first, then I unplugged and plugged the charger again, but nothing was happening.
After I switched the phone on it started to charge. Now it charges normally when phone is on, but still noting when phone is switched off.
I have also tried firmware repair in PCC and it didn't help, so I think I will return it to the shop and ask for replacement.
Click to expand...
Click to collapse
I had exactly the same problem. I got mine on 3rd Oct, and after about 7 days of use, I discharged the battery to 0% and it automatically turned off. Since then it refused to charge when power off, and as I have 0% battery, it cannot be turned on, making the phone totally unusable!
I finally managed to get it work again, here's the steps if you also find your phone dead.
When 0% battery and auto power off, if you press the power button, the LED light should flash quickly a few times and off.
Now press and hold the power button and when LED is still flashing, plug in the charger (use wall charger not USB on PC). You should remain holding the power button, otherwise the LED will turn off and no charging again.
After about 5 min, it will be charged to a minimum amount required to boot and the screen will be turned on. Now press the volume up key while still holding power button to reset the phone.
I saved my phone just like this, but even now it still cannot charge when power off. Searched this forum and some say it can be fixed by changing the chargemon file? It would be much appreciated if someone can share it.
Thread moved. Please ensure you post in the correct sections in future as all questions belong here in Q&A.
Thanks
AvRS
Just to inform you that in the end I have sent my phone to the service center and thay had to open it, remove battery and connect it again.
After that it was possible to charge the phone when switched off. I got it back now and it still works OK. Hopefully it will stay like that.
Shame on you SONY
dskoric said:
I have Xperia T on official 7.0.A.3.195 firmware.
It is not rooted and boot loader is locked.
Problem is the phone won't charge when it is switched off and I guess that is not good because none of my previous Sony/Ericsson phones behaved like that.
I have read somewhere that this behavior is specific for some versions of CWM, but obviously that is not the issue with my phone.
Also I have found that problem could be related with chargemod file in phone/system/bin, which should be changed, so if someone can send me that file I can try to solve it that way.
Anyone else with xperia T experiencing this issue?
Any other idea how it can be solved (I have already tried factory reset)?
Thanks.
Click to expand...
Click to collapse
I bought my XPERIA TX today, I have the same problem.the most issue is when your phone is off then it will not charge at all and LED charging will not work.
You have to switch on the phone and then it starts charging.
This is a big fault of SONY and now I understood why SONY is loosing reputation in mobile market.
I have the latest firmware of 7.0.A.3.220
Like 2 weeks ago my xperia t wouldnt charge too. Fix it then like they said here with a hard reset, volume up and reset. But yesterday i had the problem back. The charger was like on and off cause my notification was busy saying "unplug from socket to save energy". I unplugged the charger from my phone and like 3 seconds later it was BOOM, with a nice flash and my charger died taking out a fuse too. Luckely i just took out the charger, dont wanna know what could have happened if my phone was still on the charger when it short-circuited.
So if you have the same problems.. watch out!
AW: Xperia T won't charge when switched off
Hi, i had the same issue with my Xperia T.
Disassembleing the case and disconnect the
battery for a few minutes solved the Problem
in my case.
Sent from my LT30p using xda premium
How to open the TL?
I have been looking for a way to open my TL can have you any clue as how to so that? I need to remover the battery like you said to get the phone to start charging again.
Get It Replaced!
If your phone is doing this either call Sony +1-877-7XPERIA (1-877-797-3742) and explain what is going on. You're going to need the info from the pull-out tab found in the SIM/SD bay. It will take a few weeks and some Shipping money. OR your provider will probably replace it for free if you can get it to fail infront of them. (PROTIP: Let it die while using it and do not plug it in for a while)
Your phone will very likely get worse until it fails completely. My experience is here: http://forum.xda-developers.com/showthread.php?p=43383759#post43383759
Your phone SHOULD charge like every-other phone. If it is acting funny get it replaced ASAP
I keep coming back to these threads whenever my Experia T is acting up again. I finally bit the bullet and went the hardware way as described in other posts in this thread and also in a comment on Youtube https://www.youtube.com/watch?v=KWox7kCygRE
"In the end I fixed this problem by removing the back cover (one screw in where the SIM card goes) and detaching the battery supply from the phone. After a minute or two I reattached the battery supply (its a little yellow tab beside where you plug in the charger) and put the cover back on, plugged into charger and it started charging as normal."
It's surprisingly simple, to be honest.
Did you manage to modify the chargecom file to enable charging while in sleep?
Cheers
So I bought the T-Mobile 8X on the 16th and today at worked it completely bricked. It was plugged in charging and all I did was hit the power button to see if I had any text and the screen wouldn't turn on. Have tried everything from removing and re-inserting SIM, holding power button with a variety of buttons for 15-20 seconds, etc. Seems the phone is completely dead. Has anyone else run into this issue? And are there any other suggestions on how to maybe get back on? At this point I don't care if I have to hard reset it. I just want the damn thing working again.
Thanks.
KeyzerSoze said:
So I bought the T-Mobile 8X on the 16th and today at worked it completely bricked. It was plugged in charging and all I did was hit the power button to see if I had any text and the screen wouldn't turn on. Have tried everything from removing and re-inserting SIM, holding power button with a variety of buttons for 15-20 seconds, etc. Seems the phone is completely dead. Has anyone else run into this issue? And are there any other suggestions on how to maybe get back on? At this point I don't care if I have to hard reset it. I just want the damn thing working again.
Thanks.
Click to expand...
Click to collapse
I'm telling you this not because I believe it's the case but still...
I have the HD7 (my Lumia 810 is due tomorrow) also made by HTC and for 7 months now it's been suffering from an issue where it would get stuck in charge mode after I unplugged it from the charger. The ONLY way to turn the phone off is to remove the battery. Holding down the power button, the hard reset combo (V+ V- and power), etc had no effect. Pulling the battery was the only way to use my phone. This happened maybe 40% of the time I unplugged the phone. What about the other 60% you ask? Well, half of that 60% the phone would behave normally until the next charge. But the other half of the time (this could be the scenario your phone is experiencing), it would appear normal until I'd get a text or an alarm would go off. Then I'd grab the phone and couldn't turn it on (in the alarm scenario, the alarm would be going off but I couldn't turn the phone on without pulling the battery.
Long story short, I'd read other accounts like this (most attributed it to a faulty micro usb port, but not sure if that was ever verified) and this was definitely one of the reasons I shied away from both HTC and from phones without removable batteries. My HD7 has been a bit annoying these last few months, but at least I could use the phone each day after a 30 second chore of removing the battery. If the HD7 had a irremovable battery I'd have been forced to ship it to HTC (out of warranty since it happened the 2nd year) and be without my phone for several weeks, if not longer.
That's good to know. I ended up going for an exchange. If this one bricks again it will be my last.
sounds like your phone was stuck in download mode. just hold both vol up and vol down for 2 minutes then press and hold power button while still holding vol buttons until phone vibrates. then the phone will power on.
My T-Mobile branded 8x has been in for repair 5 times. I've only owned it since April. HTC has escalated my ticket and are actually swapping the device. My most recent failure was exactly as you described...It happened about 1 day after I got it back from repair! I had it plugged into the car charger. I used the GPS of and on for my 2 hour drive. I got to my destination, unplugged it, made a phone call, and put it in my pocket. About 5 mins later, I pulled it out to make another phone call, and the screen was black. No combination of button holding would make it do anything... I then plugged it into the car charger, and it vibrated, showed me the HTC splash screen, went black, and then repeated that sequence. No amount of funky power-camera-volume button holding would get it to kick into any other mode.
Save your receipt. A lot of these phones were made in the december/january timeframe. HTC will need it eventually to "re-align" the warranty after the phone is past the date of manufacture.
Luckily, I picked up a Lumia 521 for $35 when Target had it mis-listed on their website.
If you are curious, here is my long history with my 8X:
1. Phone purchased mid-April, 2013. Brand new.
2. Phone quickly developed the "Peeling Edges" issue, where the rubber coating was wearing off around the edges. Sent it in for repair around Early November.
3. Phone worked great for two weeks, then started acting like the power button was randomly getting stuck down...phone would boot loop, I could enter various other modes by holding camera and volume buttons without touching the power button.
4. Sent it out for repair again. This time the touchscreen screen had a "Dead area" about 2/3 of the way down from the top.
5. Sent it in for repair AGAIN. This time it came back and everything was working fine. Then about a month later, the camera stopped working.
6. Sent it in for repair AGAIN. The unit I received back worked for 1 day, then died just like the OP's....
hi, im new here so please be nice with me and bare with me, right my problem is ive just purchased a second hand sony xperia z the phone was working fully with no faults and I usually put and keep on charge over night to last me all day and this time I woke up in the morning and the phone was switched off with no response only a red led light I have tried all methods to fix this issue such as, volume+ and power buttons no response still then I was goin to try upgrade via flashtool or pc companion but for some unknown reason my laptop wont recognise my phone so im really stuck on what to do next its been nowhere near any water either 100%!! my very last option would be to take it into service repair but that could take upto 2 weeks and need my phone for work, ive also been told it could be hard bricked or have been diagnosed with sudden death but cant get into flash mode at all oh and I have also tried the charge the phone for 24 hours trick but still no response at all when this first happened it even took a good few hours for the red led light to come on when charging but now takes around 5 mins
can someone please help I would be very grateful for you time please take your time to read my post as full as possible
thanks in advance, I NEED HELP FAST, FAST, FAST!!!!!!
Download the Sony update tool click update phone it might say you have the latest version ,click restore phone
Aside from what suggested by juDGEY2k10 above (which should work), did you also check if your charger is working properly?
Try charging it with different usb source (...or another Z's charger if you can find one) with stable and reliable output (~ 1,500mA), let it charged for half an hour then see if you can turn on your phone. Please be reminder that the usb ports of some laptops may fail to charge since their power output may not be stable and sufficient enough.
Sounds very much like what happened with my first Nexus 4. Odds are the battery has decided to completely discharge itself to the point where nothing can revive it. How it happened for you, I've no clue, but the only remedy that can work is simply sending it in for replacement/repair, since you've already tried everything else.
i suggest changing another power source or charger. It does look like its out of juice and not able to to power on.
Maybe use your computer USB with the different cables to single out the problem.
do note that the phone needs about 5% battery to power up. So give it some time, maybe 30 mins to 45 mins and try to power it on again.
littopillo said:
Aside from what suggested by juDGEY2k10 above (which should work), did you also check if your charger is working properly?
Try charging it with different usb source (...or another Z's charger if you can find one) with stable and reliable output (~ 1,500mA), let it charged for half an hour then see if you can turn on your phone. Please be reminder that the usb ports of some laptops may fail to charge since their power output may not be stable and sufficient enough.
Click to expand...
Click to collapse
I have already tried the sony update method and my phone wont connect to the laptop at all it just stays on the red led light I had it connected to the laptop for about 2 hours lastnight hoping something would happen and it didn't
adamtan said:
i suggest changing another power source or charger. It does look like its out of juice and not able to to power on.
Maybe use your computer USB with the different cables to single out the problem.
do note that the phone needs about 5% battery to power up. So give it some time, maybe 30 mins to 45 mins and try to power it on again.
Click to expand...
Click to collapse
hi my charger 100% works I have tried it on an old phone and it charges that no problem im just stuck on what to do I have booked my phone in for repair but before I sent it off I wanted a few more opinions sending it for repair is my last option tbh thanks for your reply
Red LED of death = curtains. Just bad luck. Sorry for you man
Sent from my C6603 using xda app-developers app
I'd leave it plugged in for awhile and see if it turns on then
5worthington said:
I'd leave it plugged in for awhile and see if it turns on then
Click to expand...
Click to collapse
thanks for the reply but ive left it on charger for 32 hours an nothing happened
hello ive brick my phone several times and flashtool always help. which flashtool are you on? (the official sony flashtool dont work) did you install the flashtool xperia z drivers? have you install the adb drivers and andriod sdk tools?
Sent from my C6503 using XDA Premium HD app
Hi guys, I got an Xperia Z of one of my friends to try to boot it up, same boat as OP, black screen, red led, not recognized by pc (no fastboot, no adb shell, no FlashTool).
I tryed to charge also with my Motorola USB cable, no way.
Can we only send back to official assistance?
Try to dissconnect the batery then reconnect it, put it on charge and after a few minutes try to turn it on.
I hope it helps.
One thing to check: does the led come on when plugged in, then disappear when unplugged? If so its probably that the battery isnt charging. If the led stays on (red or other color) for some time after unplugging than it may be something else, the phone is holding power but not booting.
Youve tried hard resetting /shutting down I presume?
This is why I hate phones with sealed batteries, it was almost a dealbreaker in buying this but i gave it a go.
If its the battery and you dont have warranty or insurance (or its too expensive) you can replace it yourself with a little time and research.
I have the same issue, it's because the battery isn't able to hold a charge. This happened to me the day after the recent 4.2 update, I have yet to figure out how to get a warranty replacement as there are no sony stores where I live. However, it turned on briefly when I pressed the volume up and power button together. I saw that the battery was at 1%, I put it on standby to conserve battery but it just won't take a charge.
Same issue here with a family members phone, they want to give it to a friend but can't yet because it isn't working.
They got a new phone and left the Z just sitting on a desk. It eventually discharged but now they can't get it going.
I'm trying to fix it for them.
Red LED, no boot, connect to charger and just get a solid red LED. See how it goes I guess. Can't get it to show up when connecting to PC at this stage. Will try with the official Sony tool though.
Jenkss said:
Same issue here with a family members phone, they want to give it to a friend but can't yet because it isn't working.
They got a new phone and left the Z just sitting on a desk. It eventually discharged but now they can't get it going.
I'm trying to fix it for them.
Red LED, no boot, connect to charger and just get a solid red LED. See how it goes I guess. Can't get it to show up when connecting to PC at this stage. Will try with the official Sony tool though.
Click to expand...
Click to collapse
HI,any update???
I have the same issue too...
I read.somewhere in other thread that putting in the usb then press the volume and volume up for 8 swcond, wait for an hour then try restarting.would work.
This had happen to me twice already, and the only remedy seems sending it to sony. Where they would charge it. But it took weeks though.
The phones dead... went into my phone shop they replaced for a new handset under breakdown (sudden death) no water damage nothing phone was 7 months old..
Sent from my C6603 using XDA Premium 4 mobile app
dsullivan7822 said:
The phones dead... went into my phone shop they replaced for a new handset under breakdown (sudden death) no water damage nothing phone was 7 months old..
Sent from my C6603 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Did you go to a Sony store or service provider retail store?
Hey everyone,
I received the phone couple days ago and while its not new its in pretty good shape, i think. So when i started using the phone i noticed that there was a lot of lag waking it from sleep after extended times of inactivity so i decided to factory reset. The day after everything seemed fine with one incident where i left the phone for like 30min - 1hr and it took 10-15 min to wake up. The following morning i woke up and the phone lagged again for prob the same amount of time however the next morning i.e. today i wasn't getting anything after 30 min so waited another 30 min and realized something is wrong so i attempted the hard reset and other tricks (take out battery and hold power button[1min,2min or 3min], hold vol+/-, the home button and then the power button) but nothing happens on or off the charger, no LED, nothing....
Please help!
Sala mandar said:
Hey everyone,
I received the phone couple days ago and while its not new its in pretty good shape, i think. So when i started using the phone i noticed that there was a lot of lag waking it from sleep after extended times of inactivity so i decided to factory reset. The day after everything seemed fine with one incident where i left the phone for like 30min - 1hr and it took 10-15 min to wake up. The following morning i woke up and the phone lagged again for prob the same amount of time however the next morning i.e. today i wasn't getting anything after 30 min so waited another 30 min and realized something is wrong so i attempted the hard reset and other tricks (take out battery and hold power button[1min,2min or 3min], hold vol+/-, the home button and then the power button) but nothing happens on or off the charger, no LED, nothing....
Please help!
Click to expand...
Click to collapse
I suggest you return the device if you can.
Seems like Your device is hard bricked or maybe motherboard has some serious issues
Try connect to computer see if pc detects the device.
Try another battery maybe battery is dead
If you able to go into download mode then flash stock firmware with pit file.
Trex888 said:
I suggest you return the device if you can.
Seems like Your device is hard bricked or maybe motherboard has some serious issues
Try connect to computer see if pc detects the device.
Try another battery maybe battery is dead
If you able to go into download mode then flash stock firmware with pit file.
Click to expand...
Click to collapse
Well, when i tried plugging it into the computer the only notification i get is the sound of the device being plugged in but the Note doesn't respond and nothing comes up on the computer.
As for another battery i dont know where i can get one to test it.
I cant go into download mode; the screen doesnt turn on, no led, nothing. Its like somebody poisoned the phone in its sleep, it is really bizarre for phone to die like this because you think u would see some signs
Sala mandar said:
Well, when i tried plugging it into the computer the only notification i get is the sound of the device being plugged in but the Note doesn't respond and nothing comes up on the computer.
As for another battery i dont know where i can get one to test it.
I cant go into download mode; the screen doesnt turn on, no led, nothing. Its like somebody poisoned the phone in its sleep, it is really bizarre for phone to die like this because you think u would see some signs
Click to expand...
Click to collapse
Phone is hard bricked and motherboard is almost dead.
You can still bring back to life if you able to find a debrick.image for your model in xda
Its complicated and need patients to do it
If you have enough knowledge then do it or otherwise you have to replace entire motherboard.
Trex888 said:
Phone is hard bricked and motherboard is almost dead.
You can still bring back to life if you able to find a debrick.image for your model in xda
Its complicated and need patients to do it
If you have enough knowledge then do it or otherwise you have to replace entire motherboard.
Click to expand...
Click to collapse
alright guess ill study up and try something tomorrow.