Database Develop

(Solved) HTC Diamond Caller ID - problem with MS Outlook .

I hope that I am missing something very obvious ...
I have a Caller Id Problem with my HTC Diamond… And it’s very annoying.
Diamond has two sources for storing contacts.
SIM card and WM Contact list…
---- Default scenario.
/ Caller ID rule: 8 trailing digits for Call ID match
/ Show Sim Contacts: Yes (Note: If you hide the SIM card contacts via registry change the problem remains the same)
----Problem:
/ If the caller information is not stored on the SIM card, you will always have "Unknown caller ID", despite the fact that his info is stored on the device contact list.
So far I couldn’t solve this with the default settings.
Workaround? Its obvious…
You must have all the important numbers stored on the Sim card.
---- My Scenario.
I always used MS Outlook ( now ver 2003 ) as a default contact list.
In my Outlook contact list I have approximately 300 contacts stored with 500 tel. numbers and all the main tables used. (Firs, Last, Company, mob, home, email etc … )
Those contacts were always my default contacts and I never had any problems to use them or sync them with my PPC or any mobile device before.
SIM card contact list is just was always just a “backup contact list” for me.
I did hide the SIM card contacts via reg. change on my diamond because not doing that will result with doubling my contacts and a total mess ( Sim + Outlook ).
Now I can see and dial only from my device (Outlook) contact list and that problem was solved very fast.
The problem remains with the caller ID.
How do I make the Diamond to lookup up for the numbers stored on the device contact list (Outlook list) and ignore the SIM card contacts?
Thanks,
K

I don't have this issue... however the default number of trailing digits to identify an incomming call is 8
Reduce the number of digits with the advanced config tool by schap

I did that tweak first without any positive results for this problem...
Do you have full numbers (country + area code+ 0044123456789 ) in your contact list or just the mob. number.
Anyway, the info that is shown is from your contact list or the SIM card?
Reg,
K

KraFT_mk said:
I did that tweak first without any positive results for this problem...
Do you have full numbers (country + area code+ 0044123456789 ) in your contact list or just the mob. number.
Anyway, the info that is shown is from your contact list or the SIM card?
Reg,
K
Click to expand...
Click to collapse
10 digit calling in my area (no country codes) but I set the Call ID trailing digits to 6.
The likely hood of getting this repeat on two numbers is pretty slim.

This problem is driving me nuts!
TEST Scenario.
Test to check if you have the same problem:
You must have a second active mobile phone near you. (John Smith).
Example:
Store the contact (John Smith) from your second mobile on your HTC Diamond SIM CARD and on your Diamond contact list with full numbers. (Country + area etc)
a* John Smith @ your SIM CARD 0044123456789
b* Smith, John (Company name) @ Your contact list: 0044123456789
1. Dial from your second mobile device to your HTC Diamond and see if the phone call is identified as John Smith. (It should be ok...)
2. Now delete a* from your SIM CARD on your HTC Diamond.
Now, dial from your second mobile device to your HTC Diamond device and see if you have “Unknown number – 0044123456789 “. If not, than your device is OK …..
If yes, than you have the same problem …
****************
PS. My Caller ID rule: 6 trailing digits for Call ID match

I don't seem to have this issue... maybe your looking at a hard reset or a defective device... however it is possible that others are having the same issue as you... anyone?

Finally, I gave up and I did my first hardware reset and restored everything to factory settings.
Immediately after that I changed only the reg. Caller ID rule: from 8 to 7 trailing digits for Call ID match.
HKCU\Control Panel\Phone\CalIidMatch value:7
Then I did a perfect contact Sync via MS Active Synch with my outlook 2003.
AGAIN, I STILL HAVE THE SAME PROBLEM.
At the moment there are absolutely no numbers stored on my SIM card. It’s totally empty.
All my tel numbers in my Outlook contact list are stored completely:
Example:
Smith, John
Mobile tel: 0038970123456
When John Smith dials, I get this “Unknown Caller" 070123456 !
I am getting desperate here and I hate this stupid problem....
Anyone has any ideas?
I do need your help!
Thanks!
KraFT

Is there any way to get the caller number displayed or transmitted as complete code (inluding country+area+local number)...? Maybe this can fix the problem.

UPDATE:
The problem is finally SOLVED... (And probably it's a Full Moon out tonite .... )
After 3 billon visited pages and one billion number combinations, I tried and replaced the first two digits (exit code) "00" with " + " in every tel number on my contact list.
That solved all my problems …
Go and figure what’s the difference and how using the actual exit code instead of a " + " symbol is messing up the caller ID function.
Ah ... What a day...
KraFT
BTW, the Diamond is great so far...

... first I wanted to write that this might be the issue... but then I thought that I wrote it worked before... so I thought I stick with the missing incoming call information first ...
Concrats! Glad you resolved it

Hi!
I have a similar problem. Whenever I dont use country codes, caller id works well showing names but the sms messages dont show any names (only numbers). In reverse, whenever I use country codes with the + sign, names of callers dont show but the sms messages show the names. It seems that I have to choose between calls and sms
Anyone could help?

It didnt work for me, i tried both with 00 and +,,

BestAlways said:
Hi!
I have a similar problem. Whenever I dont use country codes, caller id works well showing names but the sms messages dont show any names (only numbers). In reverse, whenever I use country codes with the + sign, names of callers dont show but the sms messages show the names. It seems that I have to choose between calls and sms
Anyone could help?
Click to expand...
Click to collapse
Has anyone managed to go around this problem? I'm having the similar problem of SMS messages not showing properly if I don't use the "+ area code" with my contacts.

SMS and Caller ID
How can this be such a huge issue when every bog-standard mobile can sort out caller and SMS ID? Is it a problem with Windows Mobile or HTC? I have spent hours trying to sort this on my Diamond 2. I have 5000 contacts and only want the phone to ring for a handful therefore I need caller ID to work AND know who is texting me. I have tried all the various telephone formats and CALLERID reg settings with no consistent results. At the moment I use the long format +353121234567 as the mobile number which - sometimes- ID's texts and the short local format of the number as "assistants" number which allows Caller ID.
BUt I have one important favourite which refuses to ID SMS although if I click on the contact it recognises and names all the SMS's in the thread.
This is absolutely doing my head in and is such a waste of time.
Do all windows mobile or HTC users have to put up with the same?

SOLVED problem with CALLER ID !!!
I have Diamond 2 and synchonized with outlook and it doesn't matter whether country code is present or not, still I had the problem. After all I accidentaly removed all contacts from Diamond 2, BUT I've had a backup from PPCPimBackup (known small utility) a I restored all the contacts (delete and renew all contacts from backup option) and voila, now the CALLED ID is correct! It's now working!
Pls try it...

SMS : delete/show number

Hi,
I have few problems with the gestion of SMS on my diamond. Maybe there is some registry trick to fix them ?
- if I delete a SMS from the SMS/MMS box it goes to the deleted sms folder which is normal and cool. If I delete a SMS from TF3D it is permanently deleted (doesn't go in the deleted folder). Is there an option to not have it permanently deleted ?
- if I have a contact with many mobile number (from different coutry in my case) it only show the contact name when I get a sms. I need to know the phone number used to write to me. Is it possible ?
Thanks,

nazbouh said:
Hi,
- if I have a contact with many mobile number (from different coutry in my case) it only show the contact name when I get a sms. I need to know the phone number used to write to me. Is it possible ?
Thanks,
Click to expand...
Click to collapse
I've the same problem, let me know if you found a solution

*bump*
Can't believe nobody found a fix for that

up
upupupupup

Can I add something to this?
I don't use TF though. My sms is shown in threaded view.
Now I would like to see when and what time the sms was received or send. I can only see what time a message was send/received when it was s/r on the same day. When that day is over you can only see on what day the sms was s/r.
Is there a way to view both day and time a sms is s/r?

nazbouh said:
- if I have a contact with many mobile number (from different coutry in my case) it only show the contact name when I get a sms. I need to know the phone number used to write to me. Is it possible ?
Click to expand...
Click to collapse
Hi,
any solution for this problem? It's very annoying!!!
Thanks

SMS Sender Contact No. Problem

Hiii
I am getting this some what unique problem while receiving SMS that in sender number all zeros are replaced with "D". While receiving in notification it shows "D" in place of "0" & after reading in inbox it appear as "d". Due to this i am not able to know who sent me the msg untill I check by replacing all "D" with "0".
I tried differes SMS apps but the result is same. I am not able to figure out the reason.
Please help.

BUMP

singh.r said:
BUMP
Click to expand...
Click to collapse
Foreign language? Maybe you need a language installed on your phone to render the characters for your texting.

MrObvious said:
Foreign language? Maybe you need a language installed on your phone to render the characters for your texting.
Click to expand...
Click to collapse
I am not able to figure it out. It has been working fine & still working fine. Since last 10 days only I am facing this weird problem.
Even the messages I send, there also the contacts & message threads appears fine. All old sms threads appears fine.
But all new messages coming from the same contacts behaving like this. Except receiving no where i have any such issue (Calling/SMS sending).
And also this happens only with "0" not any other digit.
I tried to uninstall MoreLocale & reinstall, change language etc. Please suggest if I shall try something different.

Modify Country & IDD in assisted dialing
Till now I am not able to resolve this.
Also I have found that I cant send SMS to friends whose contact I have stored with country code ie +91 92121****1.
But I am able to call them.
I checked assisted dialing and found that My country is showing India but IDD is showing 00. And the option is freezed & there is no option to change/modify it.
Is there any other way to change it by modifying some system file.

singh.r said:
Till now I am not able to resolve this.
Also I have found that I cant send SMS to friends whose contact I have stored with country code ie +91 92121****1.
But I am able to call them.
I checked assisted dialing and found that My country is showing India but IDD is showing 00. And the option is freezed & there is no option to change/modify it.
Is there any other way to change it by modifying some system file.
Click to expand...
Click to collapse
You'll have to open build.prop and edit it. My suggestion would be to get Root Browser or something along those lines and change it that way.

MrObvious said:
You'll have to open build.prop and edit it. My suggestion would be to get Root Browser or something along those lines and change it that way.
Click to expand...
Click to collapse
Thanx, can you give some hint that what exactly shall I look for cause I have gone through it many times but could not find.any thing.
I have already changed "ro.product.locale.region".
Also could you tell where to change the prefix dialing codes for call forwarding/cancellation etc.
Thread : http://forum.xda-developers.com/showthread.php?t=1661806

Contact person won't recognise on Phone

Why till now HTC still have this issue that contact won't recognise if you just dial the number instead of the full format you save on your contacts. On Samsung and iPhone don't have this issue. Can HTC solve this?
Please refer to the attached picture for more details.
Sent from my HTC One using xda app-developers app

Mine works fine, whatever format I type the numbers or the name. Slightly confused.

biffsmash said:
Mine works fine, whatever format I type the numbers or the name. Slightly confused.
Click to expand...
Click to collapse
OK.. Example, i saved a contact under phone TEST - +601234567890 , So when i went into phone dialing, i enter 1234567890 the number without country code, it won't recognize or display contact TEST, unless i have to enter +601234567890 full format as what i have saved then it will show.

alanchai said:
OK.. Example, i saved a contact under phone TEST - +601234567890 , So when i went into phone dialing, i enter 1234567890 the number without country code, it won't recognize or display contact TEST, unless i have to enter +601234567890 full format as what i have saved then it will show.
Click to expand...
Click to collapse
it works for me eg my contact is saved a +312012345678 and when I dial 02012345 it will show my contact, as far as I know this has worked since my desire days. HTC dialer has always been the best for me, being able to search by first, last name and by number in short and long format (iirc the sgs2 couldn't search by last name)...
(edit, I don't know where you are from but is 12345678 a valid number to dial from a mobile phone, we always have to dial an area code first)

godutch said:
it works for me eg my contact is saved a +312012345678 and when I dial 02012345 it will show my contact, as far as I know this has worked since my desire days. HTC dialer has always been the best for me, being able to search by first, last name and by number in short and long format (iirc the sgs2 couldn't search by last name)...
(edit, I don't know where you are from but is 12345678 a valid number to dial from a mobile phone, we always have to dial an area code first)
Click to expand...
Click to collapse
I am from Malaysia. The number on the screenshot are just example. Our country code are +6 , so my number format are +601112333345. I just tested it again and also not working. Another number format are friends from Brunei, number format +673 8888888 as +673 country code. Also not showing if i key 8888888, unless 6738888888.

Call History full of 'unknown' blank numbers

I've been using the One for a few months, it's running the latest, unmodified OS.
Yesterday I noticed the call history is full of 'Unknown' blank numbers. To clarify - I take a call, when I finish the call enters the history as a blank entry, with name 'Unknown, and NO NUMBER showing for the call.
Looking through the list, it's happened to most incoming calls.
It never used to do this until yesterday.
I'm wondering what's changed! Why would it start to do this?
Any help appreciated!

Ben-B said:
I've been using the One for a few months, it's running the latest, unmodified OS.
Yesterday I noticed the call history is full of 'Unknown' blank numbers. To clarify - I take a call, when I finish the call enters the history as a blank entry, with name 'Unknown, and NO NUMBER showing for the call.
Looking through the list, it's happened to most incoming calls.
It never used to do this until yesterday.
I'm wondering what's changed! Why would it start to do this?
Any help appreciated!
Click to expand...
Click to collapse
backup your contacts export to phone storage
Clear following app data phone, contacts storage , people
Now reboot phone
Import your contact back

yatindroid said:
backup your contacts export to phone storage
Clear following app data phone, contacts storage , people
Now reboot phone
Import your contact back
Click to expand...
Click to collapse
Thanks Yatindroid, I tried all that, but the first call I made it happened again. A true record of the call in the history, and alongside it a blank verson

Unknown Caller ID
Ben-B said:
Thanks Yatindroid, I tried all that, but the first call I made it happened again. A true record of the call in the history, and alongside it a blank verson
Click to expand...
Click to collapse
which android version you are having ?? if it is 4.4.2 u will not face this Unknown ID issue.
only the 4.4.3 update made issues for caller ID which doesn't recognize the country code of that related country service provider. when you remove the country code it will show the correct ID but then the Viber/Whatsapp/Line will not recognize the number without the Complete phone number.
you can by pass this by going the Gmail > Settings > Phone numbers: Default country code: "put a country you will never visit"

nadun_don said:
which android version you are having ?? if it is 4.4.2 u will not face this Unknown ID issue.
only the 4.4.3 update made issues for caller ID which doesn't recognize the country code of that related country service provider. when you remove the country code it will show the correct ID but then the Viber/Whatsapp/Line will not recognize the number without the Complete phone number.
you can by pass this by going the Gmail > Settings > Phone numbers: Default country code: "put a country you will never visit"
Click to expand...
Click to collapse
Thanks for the responses guys - I actauly fixed this yesterday, but thinking what it was I recently installed when this started... and uninstalling it! It was the Klick app (Cheap eBay version of the 'Pressy' Button!)
Uninstalled it and now it behaves fine.
BTW The Klick button is sort of OK, you can set it to launch an app, ie the camera, but intuitively then you expect it to also operate the camera, which it doesn't. Plus setting it to operate even when the screen is locked (as you would probably want, for instant-access) of course means I was always finding I'd knocked it.
So a good idea, but not really that functional. plus caused a glitch with my phone history!

Also HTC headset fix app causes it in 4.4.3 - it adds empty number socdouble click doesn't recall on headphones!