Contact person won't recognise on Phone - One (M7) Q&A, Help & Troubleshooting

Why till now HTC still have this issue that contact won't recognise if you just dial the number instead of the full format you save on your contacts. On Samsung and iPhone don't have this issue. Can HTC solve this?
Please refer to the attached picture for more details.
Sent from my HTC One using xda app-developers app

Mine works fine, whatever format I type the numbers or the name. Slightly confused.

biffsmash said:
Mine works fine, whatever format I type the numbers or the name. Slightly confused.
Click to expand...
Click to collapse
OK.. Example, i saved a contact under phone TEST - +601234567890 , So when i went into phone dialing, i enter 1234567890 the number without country code, it won't recognize or display contact TEST, unless i have to enter +601234567890 full format as what i have saved then it will show.

alanchai said:
OK.. Example, i saved a contact under phone TEST - +601234567890 , So when i went into phone dialing, i enter 1234567890 the number without country code, it won't recognize or display contact TEST, unless i have to enter +601234567890 full format as what i have saved then it will show.
Click to expand...
Click to collapse
it works for me eg my contact is saved a +312012345678 and when I dial 02012345 it will show my contact, as far as I know this has worked since my desire days. HTC dialer has always been the best for me, being able to search by first, last name and by number in short and long format (iirc the sgs2 couldn't search by last name)...
(edit, I don't know where you are from but is 12345678 a valid number to dial from a mobile phone, we always have to dial an area code first)

godutch said:
it works for me eg my contact is saved a +312012345678 and when I dial 02012345 it will show my contact, as far as I know this has worked since my desire days. HTC dialer has always been the best for me, being able to search by first, last name and by number in short and long format (iirc the sgs2 couldn't search by last name)...
(edit, I don't know where you are from but is 12345678 a valid number to dial from a mobile phone, we always have to dial an area code first)
Click to expand...
Click to collapse
I am from Malaysia. The number on the screenshot are just example. Our country code are +6 , so my number format are +601112333345. I just tested it again and also not working. Another number format are friends from Brunei, number format +673 8888888 as +673 country code. Also not showing if i key 8888888, unless 6738888888.

Related

Saving two cell phone numbers under a contact

Hi,
I was wondering, if it is possible to save two mobile/ cell numbers under one contact, so when you are typing his/ her name in the new message page, both of them show up as options.
Thanks!
I don't think this is possible in Windows Mobile messaging.
--
Add recipient let's you pick the number though.
Ugh!
Crap...i know a lot of people who have two cell phones..primarily different cell numbers for different countries when they are travelling..i wish there was a way to store two cell numbers under one contact
yep most my contacts have 2 mobiles as well. some have 4 or more. I store em under the other fields like car, work2 etc etc. I guess we just have to work with what we have.
I think WM does not smart than Symbian in this. every cell phone or work phone or home phone number can use to send message
Umm
Right, I guess. But when you are typing an SMS, and you write a person's name in Windows mobile, by default only his cell phone number shows up. All other numbers, you need to go into the contact, copy the number and then paste it in your messaging window and then send it...unless there's a better way..(which I have no clue about!)...
Inesoft Address Book allows you to enter as many numbers for one contact as you want. Every number can have any label.
Awesome!
Thanks! I'll check it out!
jatin.ahuja said:
Right, I guess. But when you are typing an SMS, and you write a person's name in Windows mobile, by default only his cell phone number shows up. All other numbers, you need to go into the contact, copy the number and then paste it in your messaging window and then send it...unless there's a better way..(which I have no clue about!)...
Click to expand...
Click to collapse
instead of typing the name at once. hit enter. you'll be given your whole contact list. now start typing the name. select it and you will be given the option to select from all the numbers in the contact's card. so basically you just add 1 step to the process.
wow
i never knew we could do that! Thank you! Beats installing additional software!
jatin.ahuja said:
i never knew we could do that! Thank you! Beats installing additional software!
Click to expand...
Click to collapse
glad to help

(Solved) HTC Diamond Caller ID - problem with MS Outlook .

I hope that I am missing something very obvious ...
I have a Caller Id Problem with my HTC Diamond… And it’s very annoying.
Diamond has two sources for storing contacts.
SIM card and WM Contact list…
---- Default scenario.
/ Caller ID rule: 8 trailing digits for Call ID match
/ Show Sim Contacts: Yes (Note: If you hide the SIM card contacts via registry change the problem remains the same)
----Problem:
/ If the caller information is not stored on the SIM card, you will always have "Unknown caller ID", despite the fact that his info is stored on the device contact list.
So far I couldn’t solve this with the default settings.
Workaround? Its obvious…
You must have all the important numbers stored on the Sim card.
---- My Scenario.
I always used MS Outlook ( now ver 2003 ) as a default contact list.
In my Outlook contact list I have approximately 300 contacts stored with 500 tel. numbers and all the main tables used. (Firs, Last, Company, mob, home, email etc … )
Those contacts were always my default contacts and I never had any problems to use them or sync them with my PPC or any mobile device before.
SIM card contact list is just was always just a “backup contact list” for me.
I did hide the SIM card contacts via reg. change on my diamond because not doing that will result with doubling my contacts and a total mess ( Sim + Outlook ).
Now I can see and dial only from my device (Outlook) contact list and that problem was solved very fast.
The problem remains with the caller ID.
How do I make the Diamond to lookup up for the numbers stored on the device contact list (Outlook list) and ignore the SIM card contacts?
Thanks,
K
I don't have this issue... however the default number of trailing digits to identify an incomming call is 8
Reduce the number of digits with the advanced config tool by schap
I did that tweak first without any positive results for this problem...
Do you have full numbers (country + area code+ 0044123456789 ) in your contact list or just the mob. number.
Anyway, the info that is shown is from your contact list or the SIM card?
Reg,
K
KraFT_mk said:
I did that tweak first without any positive results for this problem...
Do you have full numbers (country + area code+ 0044123456789 ) in your contact list or just the mob. number.
Anyway, the info that is shown is from your contact list or the SIM card?
Reg,
K
Click to expand...
Click to collapse
10 digit calling in my area (no country codes) but I set the Call ID trailing digits to 6.
The likely hood of getting this repeat on two numbers is pretty slim.
This problem is driving me nuts!
TEST Scenario.
Test to check if you have the same problem:
You must have a second active mobile phone near you. (John Smith).
Example:
Store the contact (John Smith) from your second mobile on your HTC Diamond SIM CARD and on your Diamond contact list with full numbers. (Country + area etc)
a* John Smith @ your SIM CARD 0044123456789
b* Smith, John (Company name) @ Your contact list: 0044123456789
1. Dial from your second mobile device to your HTC Diamond and see if the phone call is identified as John Smith. (It should be ok...)
2. Now delete a* from your SIM CARD on your HTC Diamond.
Now, dial from your second mobile device to your HTC Diamond device and see if you have “Unknown number – 0044123456789 “. If not, than your device is OK …..
If yes, than you have the same problem …
****************
PS. My Caller ID rule: 6 trailing digits for Call ID match
I don't seem to have this issue... maybe your looking at a hard reset or a defective device... however it is possible that others are having the same issue as you... anyone?
Finally, I gave up and I did my first hardware reset and restored everything to factory settings.
Immediately after that I changed only the reg. Caller ID rule: from 8 to 7 trailing digits for Call ID match.
HKCU\Control Panel\Phone\CalIidMatch value:7
Then I did a perfect contact Sync via MS Active Synch with my outlook 2003.
AGAIN, I STILL HAVE THE SAME PROBLEM.
At the moment there are absolutely no numbers stored on my SIM card. It’s totally empty.
All my tel numbers in my Outlook contact list are stored completely:
Example:
Smith, John
Mobile tel: 0038970123456
When John Smith dials, I get this “Unknown Caller" 070123456 !
I am getting desperate here and I hate this stupid problem....
Anyone has any ideas?
I do need your help!
Thanks!
KraFT
Is there any way to get the caller number displayed or transmitted as complete code (inluding country+area+local number)...? Maybe this can fix the problem.
UPDATE:
The problem is finally SOLVED... (And probably it's a Full Moon out tonite .... )
After 3 billon visited pages and one billion number combinations, I tried and replaced the first two digits (exit code) "00" with " + " in every tel number on my contact list.
That solved all my problems …
Go and figure what’s the difference and how using the actual exit code instead of a " + " symbol is messing up the caller ID function.
Ah ... What a day...
KraFT
BTW, the Diamond is great so far...
... first I wanted to write that this might be the issue... but then I thought that I wrote it worked before... so I thought I stick with the missing incoming call information first ...
Concrats! Glad you resolved it
Hi!
I have a similar problem. Whenever I dont use country codes, caller id works well showing names but the sms messages dont show any names (only numbers). In reverse, whenever I use country codes with the + sign, names of callers dont show but the sms messages show the names. It seems that I have to choose between calls and sms
Anyone could help?
It didnt work for me, i tried both with 00 and +,,
BestAlways said:
Hi!
I have a similar problem. Whenever I dont use country codes, caller id works well showing names but the sms messages dont show any names (only numbers). In reverse, whenever I use country codes with the + sign, names of callers dont show but the sms messages show the names. It seems that I have to choose between calls and sms
Anyone could help?
Click to expand...
Click to collapse
Has anyone managed to go around this problem? I'm having the similar problem of SMS messages not showing properly if I don't use the "+ area code" with my contacts.
SMS and Caller ID
How can this be such a huge issue when every bog-standard mobile can sort out caller and SMS ID? Is it a problem with Windows Mobile or HTC? I have spent hours trying to sort this on my Diamond 2. I have 5000 contacts and only want the phone to ring for a handful therefore I need caller ID to work AND know who is texting me. I have tried all the various telephone formats and CALLERID reg settings with no consistent results. At the moment I use the long format +353121234567 as the mobile number which - sometimes- ID's texts and the short local format of the number as "assistants" number which allows Caller ID.
BUt I have one important favourite which refuses to ID SMS although if I click on the contact it recognises and names all the SMS's in the thread.
This is absolutely doing my head in and is such a waste of time.
Do all windows mobile or HTC users have to put up with the same?
SOLVED problem with CALLER ID !!!
I have Diamond 2 and synchonized with outlook and it doesn't matter whether country code is present or not, still I had the problem. After all I accidentaly removed all contacts from Diamond 2, BUT I've had a backup from PPCPimBackup (known small utility) a I restored all the contacts (delete and renew all contacts from backup option) and voila, now the CALLED ID is correct! It's now working!
Pls try it...

Two mobile numbers for one contact

Do someone know how to put two mobile numbers in one contact.
It is very important, because it is very complicated to send SMS on the mobile number if it is stored under another type of number.
Some of my friend have two numbers and also if someone is writing me an SMS from a number that is not stored under mobile and I want answer, you can't just tap for replay, because the Diamond will use the default mobile number of the contact, not the from from which the SMS was send... it is really incredible. I realised it after some friends didn't recieved my SMS... also because you cannot check to which number you send it... there is just a name!!!
Do someone have a solution?!?!?
It is really annoying for me!!
Thnx!!
Urosh said:
Do someone know how to put two mobile numbers in one contact.
It is very important, because it is very complicated to send SMS on the mobile number if it is stored under another type of number.
Some of my friend have two numbers and also if someone is writing me an SMS from a number that is not stored under mobile and I want answer, you can't just tap for replay, because the Diamond will use the default mobile number of the contact, not the from from which the SMS was send... it is really incredible. I realised it after some friends didn't recieved my SMS... also because you cannot check to which number you send it... there is just a name!!!
Do someone have a solution?!?!?
It is really annoying for me!!
Thnx!!
Click to expand...
Click to collapse
You should be able to solve it via editing the contact either on the PC with which you sync or directly on your device, going to contacts and editing the contact. Just enter the second number in another field, like home, work, main, primary, etc. The label does not really matter.
tnyynt said:
The label does not really matter.
Click to expand...
Click to collapse
As the OP states the label absolutely does matter. For example, a telephone number in the 'Work' field will never be offered when typing a name into the To: field of an SMS message.
Mathew
MJNewton said:
As the OP states the label absolutely does matter. For example, a telephone number in the 'Work' field will never be offered when typing a name into the To: field of an SMS message.
Mathew
Click to expand...
Click to collapse
Correct, for SMS only Mobile will be offered as alternative but as for Caller ID it does not matter.
Not sure if it would help you or even work for your problem, but in Outlook there is a phone type of "car" that you could use. Like I said, not sure if that would help with the SMS issue, but it might.
MJNewton understood my problem...
My problem is to send an SMS to a number which is not under the label mobile.
Also the car label doesn't work. It offers you only the mobile number for sending SMS.
It is really very stupid not to add also a mobile2 label and to offer both numbers!
Would someone invent something for this?!? Do only we in Slovenia have sometimes two mobile numbers?!?!
Thnx!!
U.
Urosh said:
MJNewton understood my problem...
My problem is to send an SMS to a number which is not under the label mobile.
Also the car label doesn't work. It offers you only the mobile number for sending SMS.
It is really very stupid not to add also a mobile2 label and to offer both numbers!
Would someone invent something for this?!? Do only we in Slovenia have sometimes two mobile numbers?!?!
Thnx!!
U.
Click to expand...
Click to collapse
Same here, I have friends studying abroad, with one mobile phone in each country... Solved it using the "work" section, but it's not that good for the SMS... Perhaps if we find the template somewhere it could be changed ?
I would think the logical solution (workaround) would be to have two different contacts in your contact list.
I have this issue aswell.
What yoiu could try is use an app like Icontact or pocketcm.
I beleive you can pick the number were you want to sms to.
have not try'd it my self
i dont have this problem?
if i goto new text, then add contact the contacts list appears, then when i click the contact i have to choose which number i want (mobile, work, mobile2, home ect)
which method are you using to add contacts to the SMS?
rumpleforeskin said:
i dont have this problem?
if i goto new text, then add contact the contacts list appears, then when i click the contact i have to choose which number i want (mobile, work, mobile2, home ect)
which method are you using to add contacts to the SMS?
Click to expand...
Click to collapse
The problem is if you go to your contacts, select one and then pick write sms.
you wont get an option.
or when you reply to an sms (al though i do think then when i reply it does sent it to the number you are replying to.
but it is annoying that you cant see which number it was)
When you use the SMS application and you press "To:" it will show your contacts list and when chosing a name you'll be presented with all the numbers you have for that contact wether mobile, home or work so I don't really see the problem.
Garcia
...possible.....
I don't have too many friends walking around with two mobiles consistently on their person so I don't really considerthis an issue
but if I did (like for differnet countries) and I wanted this to work I would make an exact copy of the original Contact amd slightly change the name to represent the second mobile i.e.
Fred1 Smith xxxxxx
Fred2 Smith yyyyyy
....suppose that would work....
Two mobiles in one contact.
You can't do that on the phone although outlook could do it!
Do as I did in the past.
You have two numbers for John Smith?
contact1: JohnSmith1
contact2: JohnSmith2
TWO MOBILES!!
How far out can you fall with the same name?
I actually had each number on different name because I wanted to know straight way who phoned me.
So I had like DaveMob, DaveHm, DaveFax, etc.

Call History full of 'unknown' blank numbers

I've been using the One for a few months, it's running the latest, unmodified OS.
Yesterday I noticed the call history is full of 'Unknown' blank numbers. To clarify - I take a call, when I finish the call enters the history as a blank entry, with name 'Unknown, and NO NUMBER showing for the call.
Looking through the list, it's happened to most incoming calls.
It never used to do this until yesterday.
I'm wondering what's changed! Why would it start to do this?
Any help appreciated!
Ben-B said:
I've been using the One for a few months, it's running the latest, unmodified OS.
Yesterday I noticed the call history is full of 'Unknown' blank numbers. To clarify - I take a call, when I finish the call enters the history as a blank entry, with name 'Unknown, and NO NUMBER showing for the call.
Looking through the list, it's happened to most incoming calls.
It never used to do this until yesterday.
I'm wondering what's changed! Why would it start to do this?
Any help appreciated!
Click to expand...
Click to collapse
backup your contacts export to phone storage
Clear following app data phone, contacts storage , people
Now reboot phone
Import your contact back
yatindroid said:
backup your contacts export to phone storage
Clear following app data phone, contacts storage , people
Now reboot phone
Import your contact back
Click to expand...
Click to collapse
Thanks Yatindroid, I tried all that, but the first call I made it happened again. A true record of the call in the history, and alongside it a blank verson
Unknown Caller ID
Ben-B said:
Thanks Yatindroid, I tried all that, but the first call I made it happened again. A true record of the call in the history, and alongside it a blank verson
Click to expand...
Click to collapse
which android version you are having ?? if it is 4.4.2 u will not face this Unknown ID issue.
only the 4.4.3 update made issues for caller ID which doesn't recognize the country code of that related country service provider. when you remove the country code it will show the correct ID but then the Viber/Whatsapp/Line will not recognize the number without the Complete phone number.
you can by pass this by going the Gmail > Settings > Phone numbers: Default country code: "put a country you will never visit"
nadun_don said:
which android version you are having ?? if it is 4.4.2 u will not face this Unknown ID issue.
only the 4.4.3 update made issues for caller ID which doesn't recognize the country code of that related country service provider. when you remove the country code it will show the correct ID but then the Viber/Whatsapp/Line will not recognize the number without the Complete phone number.
you can by pass this by going the Gmail > Settings > Phone numbers: Default country code: "put a country you will never visit"
Click to expand...
Click to collapse
Thanks for the responses guys - I actauly fixed this yesterday, but thinking what it was I recently installed when this started... and uninstalling it! It was the Klick app (Cheap eBay version of the 'Pressy' Button!)
Uninstalled it and now it behaves fine.
BTW The Klick button is sort of OK, you can set it to launch an app, ie the camera, but intuitively then you expect it to also operate the camera, which it doesn't. Plus setting it to operate even when the screen is locked (as you would probably want, for instant-access) of course means I was always finding I'd knocked it.
So a good idea, but not really that functional. plus caused a glitch with my phone history!
Also HTC headset fix app causes it in 4.4.3 - it adds empty number socdouble click doesn't recall on headphones!

Copy and Paste in Dialer

Just trying to find a way to paste a code into the dialer ... or better.
I have a special service for international calls. I have to call a number and then I am supposed to punch in the number I actually want to call. Ideally, I'd just like to be able to select the contact number and have the number be entered when I hit the number.
Any ideas??
Press and hold the area above the num pad, release your finger and you'll see the standard paste menu like in every text form
Jannomag said:
Press and hold the area above the num pad, release your finger and you'll see the standard paste menu like in every text form
Click to expand...
Click to collapse
I tried that of course, and the paste does not appear.
Like this?
https://imgur.com/Pstfhb3 (sorry for German language, but it should be understandable)
There's also a Telephone button inside the context menu.
Not exactly. When you open the dialler, you can in fact paste. This what you have shown.
But once the call is being made, you can no longer paste. Even when you go back to the keypad.
Let me explain. I have a special dialing service. First I need to call a special number.
Then I need to paste in the actual number I want to call.
I am too new on the forum to link in a video, but I hope the above is clear.
A solution - of sorts
I've just seen your post. I appreciate it's a bit late in the day.
I've had the same problem
I use 18185 to save money on international calls. My previous phone allow me to cut and paste the number I wished to dial while connected so the access service.
It would seem that is not possible to do this on an S10.
I have however found a workaround which achieves the same result.
If you create a new phone book entry adding the access number first of all.*
In my case 02081802828
Then a comma which will give you a 2 second pause
Then the number that you wish to dial
Save this into the phone book and you will then be able to dial the number directly without having to input any phone number on the dialling screen.
02081802828,+330170732020 would be the complete number.
Hit the phone entry button and your good to go. It does take a while to connect so be patient.
Hope this helps
solved, but no longer needed.
Yes, that is what I did. But it was annoying to have to do it for all of my contacts.
I ended having to download all of my contacts and then edit them all with a code editor macro.
It was annoying but it worked, and for about a year my phone bill went down to just about nothing above my basic monthly fee.
Now, I've changed jobs and have a work phone, so I don't have to worry about it
Bigboyy89 said:
I've just seen your post. I appreciate it's a bit late in the day.
I've had the same problem
I use 18185 to save money on international calls. My previous phone allow me to cut and paste the number I wished to dial while connected so the access service.
It would seem that is not possible to do this on an S10.
I have however found a workaround which achieves the same result.
If you create a new phone book entry adding the access number first of all.*
In my case 02081802828
Then a comma which will give you a 2 second pause
Then the number that you wish to dial
Save this into the phone book and you will then be able to dial the number directly without having to input any phone number on the dialling screen.
02081802828,+330170732020 would be the complete number.
Hit the phone entry button and your good to go. It does take a while to connect so be patient.
Hope this helps
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