Calling Silence - Xperia Z Q&A, Help & Troubleshooting

Hi All have my Z a few days and loving it. So bought a cover today and and placed the screen covers on front and back. Went to make a call and there was no ringing sound when I was calling a friend. It was silent. They answered the phone but I couldn't here them. I put phone on speaker and there was no problem. I'm wondering is there a known issue with the z that causes this? I don't want to have to bring phone back. Thanks
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Turned the phone off and back on it worked fine. Then it went again so I turned off phone and turned back on again and it started to work again. Seems it maybe a software glitch?
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It happened to me, i had bluetooth on and connected with PC LoL

nico98 said:
Turned the phone off and back on it worked fine. Then it went again so I turned off phone and turned back on again and it started to work again. Seems it maybe a software glitch?
Sent from my C6603 using xda premium
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Most such glitches are corrected in software updates. Hold on to it till you update it. Don't yet leave it!

Related

Delete pls. Thanks

Hey I just recently sent my phone in for repair .the rear speaker wasn't working it would go in and out. They said they fixed it and shipped it back. So its been running fine for like 2weeks and now POW! Its out again... so I'm about to call and ***** to Samsung. Just wondering. Is anyone else having problems?
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No issues on two phones purchased in August.
Guess I'm sending it in again ...
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With the back plate still on the phone, try pressing on the speaker hard with your thumb.
I had a similar issue and this fixed it for me.
yeah been there done that...but it still goes back out , im sending to samsung AGAIN! hopefully they can get it right this time.

Phone turn off randomly

Build number .257
Anyone has this problems? My phone turn off randomly sometime... While screen off it just went off .
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goku16 said:
Build number .257
Anyone has this problems? My phone turn off randomly sometime... While screen off it just went off .
Sent from my C6903 using xda premium
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Yep, happened to me today, although that was the first time it has happened in quite some time.
software update issue, try to repair using pc companion...
Yeah had it happen to me once, people have said it was related to high activity, but my scenario was from the phone in idle state for about 20 mins to opening up a browser and it locked on a page, tried to refresh, and then reboot.

xperia z wierd shut down

i got a serious wired problem with my xperia z, it started yesterday, with the Sim card disconnect and connected a couple times, after that it just just down, when its off i try to turn it on again, and it come to the sony logo a couple sec later it shut down. now the the wierd thing comes. When my phone is off, and i cant do anything, i connect the charger, and the battery logo pops up so i press power button, and it boost up normaly. but this happen 4 times yesterday and 6 today. a month ago i installed stock 274 ftp.
6603
.274 Stock firmware
locked bootloader
NO root
hope somebody can help me!
Sony should take note on this. Lots of people having this problem and same to me. Few time sim diconnected and phone cannot be use if charger not connected.
Sent from my R800i using xda app-developers app
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kayrowl91 said:
Sony should take note on this. Lots of people having this problem and same to me. Few time sim diconnected and phone cannot be use if charger not connected.
Sent from my R800i using xda app-developers app
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hmm. how long did you have it? you thing sony update service would work?
2 weeks ago. But now it getting worse, even I connected into wall charger, my phone will shutdown after few minutes.
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kayrowl91 said:
2 weeks ago. But now it getting worse, even I connected into wall charger, my phone will shutdown after few minutes.
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hope the problem is fixed in the 4.3 when i can download it in denmark. so now we will see.
can you post with somebody else with this problem?
I cant see an update will fix this as I already flash 4.2 4.3 and 4.4 android version. Its hardware issue. Sorry, im using xda app. Cant copy any link to post. But you can find similar problem here
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dead
i was using my phone while it was connected to the charger, and suddenly it just turned off, i tried everything exept installing stock rom, cause i got my phone back to lastest stock a month ago. !!
dannyb9293 said:
i was using my phone while it was connected to the charger, and suddenly it just turned off, i tried everything exept installing stock rom, cause i got my phone back to lastest stock a month ago. !!
Click to expand...
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Try to force disconnect battery by pressing
volume up & shutdown button for abt 10 seconds.
report back.
Triedw
dogmatism said:
Try to force disconnect battery by pressing
volume up & shutdown button for abt 10 seconds.
report back.
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My Phone can boot now but still the same problem that i mention first. Witout tre charger plugged to wall i van only do use i for 1 hour Max, and a game can only be played a couple minuts before it boots Dawn. The phone works finde with The charger
What is your production date?
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kayrowl91 said:
What is your production date?
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How can i find that?
dannyb9293 said:
How can i find that?
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On the bottom of the phone, above the bar code, it will say something like 13W13. That is mine and it means 2013, week 13.
Sent from my C6603 using Tapatalk
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kingvortex said:
On the bottom of the phone, above the bar code, it will say something like 13W13. That is mine and it means 2013, week 13.
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found it.
13W11
Could that be a bad date?
Haha. Same with me. 13W13! I think sony didt pay their worker salary on week 13. So we got a bad phone.
Now im stuck with my old uncovered back and shattered screen xperia play that served me more than 2 years. R.I.P xperia Z
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Changed new battery and the problem solved!!
Sent from my C6603 using xda app-developers app
kayrowl91 said:
Changed new battery and the problem solved!!
Sent from my C6603 using xda app-developers app
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So meaning to say its the battery problem is it?? I face the problem yesterday...
Yes. For me its only battery issue. Hope this will help
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Incoming calls

Starting two days back, my Z1 receives incoming calls on external speakers instead of internal, so every incoming call starts that way. I need to manually put the call in internal speaker mode.
Unrooted, 4.3, the .290 build.
Sent from my C6903 using Tapatalk
Aegethir said:
Starting two days back, my Z1 receives incoming calls on external speakers instead of internal, so every incoming call starts that way. I need to manually put the call in internal speaker mode.
Unrooted, 4.3, the .290 build.
Sent from my C6903 using Tapatalk
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Same here, seems the priblem is latest Sony Sociallife update.
Try the following: clear cache and data, uninstall updates, deactivate app, restart. Let me know.
thegios said:
Same here, seems the priblem is latest Sony Sociallife update.
Try the following: clear cache and data, uninstall updates, deactivate app, restart. Let me know.
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Well, what I did was have someone call me, and call answering was sent to external speaker as usual. During the conversation, I plugged in the headphones and call went to headphones, and then, during the call, I removed them.
After that, I had another three incoming calls, and everything went back to normal, calls were directed to internal audio, not external.
I did that, because I remember that two days ago I was using Walkman app, headphones on, and phone rang. Answered the call from phone's dialler app, and all was fine. And since then, it all started with calls to external, like the phone did not "remember" that headphones were removed.
But that is just my guess, since it seems this plugging/unplugging headphones now fixed it. But you also might be right, since it's two days ago that I've updated Socialife app indeed.
I will keep monitoring incoming calls' behavior, and if it reverts back to external, I will unistall updates, and clear cache etc.
Oh, and before doing the headphones trick, just plain restarting the phone didn't work.
Let me know if you can pinpoint more exactly the cause of all this.
Sent from my C6903 using Tapatalk
Aegethir said:
Starting two days back, my Z1 receives incoming calls on external speakers instead of internal, so every incoming call starts that way. I need to manually put the call in internal speaker mode.
Unrooted, 4.3, the .290 build.
Sent from my C6903 using Tapatalk
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u place your phone on a flat surface? if its so, than the phone is helping u to use external speaker since u r not not bringing up the phone to your ear.
This just started happening to me to, was going to post about it. Going to try some of your suggestions.
Sent from my C6916 using Tapatalk
chunlianghere said:
u place your phone on a flat surface? if its so, than the phone is helping u to use external speaker since u r not not bringing up the phone to your ear.
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No, phone is not on a flat surface, it is happening even when I put it to my ear, the call stays on external speaker, and I have to tap the on-screen button to direct it to internal speaker.
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Lancerz said:
This just started happening to me to, was going to post about it. Going to try some of your suggestions.
Sent from my C6916 using Tapatalk
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In my case it seems that the headphones trick did the job (so far), but if it will persist, I will take a closer look at the Socialife app as well.
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Happening here with me as well. Can anyone confirm if it's socialife?
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Avantiel said:
Happening here with me as well. Can anyone confirm if it's socialife?
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I can confirm is not haha....I have the app disabled since I got the phone never used it so don't think it's that
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I have that issue too
But not all the time
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The headphones trick worked let's hope that it will stay like that now
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cippi21 said:
The headphones trick worked let's hope that it will stay like that now
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Well, this morning I took a call, and again, on external speaker...
I uninstalled Socialife updates, see how it goes from there.
I don’t have the slightest idea why this started to happen..
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Yea it's a strange issue just started out of nowhere...:-/
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Well, if anyone's got any idea, or a work around, feel free to share
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I have the same problem here, not all the time but in almost 10 percent of my calls, it is not really annoying but its weird because all started from nothing. Any idea!? I removed social and still the same
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I am facing the same problem in 257. n i remember that few days ago i received the call through headphones.
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Maybe if we clear data and cache from the phone app fixes the problem?...my problem is gone after doing the headphone trick so can anyone else try it or did anyone tried it already?
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I did the headphone trick, but it didn't work for long, after three or four calls, it reverted back to external speaker.
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Aegethir said:
I did the headphone trick, but it didn't work for long, after three or four calls, it reverted back to external speaker.
Sent from my C6903 using Tapatalk
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Hello.
I tried:
Disable Sony social l./uninstall updates.
Phone cache clear.
Software repair via Sony pc compaion.
Problem not solved.
Always after phone restart, first incomming call goes to L.speaker.
So Today i tried to uninstall latest Google chrome update(28.02.2014).
After phone restart first incomming is ok- loudspeaker is disabled!
So maybe its a Google chrome problem?

M7 vibration dilema

So, a couple of days ago my phone stopped vibrating. Guessing it might be a problem with the rom I had at the time (ViperOne_5.5.1) I decided to download the updated version and flash it. Flashing was fine and again, everything worked fine but the vibration. So I thought of installing another rom to see if it was Viper causing the problems so I installed Android Revolution, still nothing.
I've now reverted back to Viper and after hours of research into this and installing several apps that would, supposedely, fix the problem, I gave up and reached the conclusion that it must be a hardware fault. But lo and behold, my phone vibrated twice today. Once this afternoon and again just a couple of minutes ago. I've been texting and receiving calls and emails all day long but these were the only times when it actually vibrated.
So my question is, does anyone have any idea of what's going on with my phone? And if so, is there any some sort of a solution to this?
Hardware. It will eventually completely go. Mine died completely pretty early on
Sent from my HTC One using XDA Premium 4 mobile app
nateboi81 said:
Hardware. It will eventually completely go. Mine died completely pretty early on
Sent from my HTC One using XDA Premium 4 mobile app
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I see. Did you get it fixed?
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I sent mine in because the usb port on the phone burnt out if you really want it fixed you can send it in for repair
Sent from my HTC One using XDA Premium 4 mobile app
nateboi81 said:
I sent mine in because the usb port on the phone burnt out if you really want it fixed you can send it in for repair
Sent from my HTC One using XDA Premium 4 mobile app
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lol everything else is fine with my phone, it's just really annoying that it doesn't vibrate anymore as most of the time, both indoors and outdoors, I'm listening to music and won't actually hear notifications. Do you know if HTC will repair it if it's rooted? I don't actually have a warranty for the phone so I'm not too sure about sending it to a 3rd party repair shop that'll probably overcharge me.
nekographic said:
So, a couple of days ago my phone stopped vibrating. Guessing it might be a problem with the rom I had at the time (ViperOne_5.5.1) I decided to download the updated version and flash it. Flashing was fine and again, everything worked fine but the vibration. So I thought of installing another rom to see if it was Viper causing the problems so I installed Android Revolution, still nothing.
I've now reverted back to Viper and after hours of research into this and installing several apps that would, supposedely, fix the problem, I gave up and reached the conclusion that it must be a hardware fault. But lo and behold, my phone vibrated twice today. Once this afternoon and again just a couple of minutes ago. I've been texting and receiving calls and emails all day long but these were the only times when it actually vibrated.
So my question is, does anyone have any idea of what's going on with my phone? And if so, is there any some sort of a solution to this?
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The phone must vibrate when you full restart, if it doesnt, then it's a hardware problem.
I had such a problem, and sent it to repair under warranty.
Yet, i had to get back to full stock.
Good luck!
Mine came back from repair for some other thing, and I noticed right away the vibrate function on my handset is way too much. (Rear module camera was changed, I guess it carried a new vibrate module with it?)
I'm just sending mine for repairs once I'm back from holiday. Really disappointed though, the phone is barely 3 months old.
Sent from my HTC One using XDA Free mobile app
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