[Q] need urgent help....downloading in sony xperia Z - Xperia Z Q&A, Help & Troubleshooting

please need urgent help......i can't download any application or any pdf file in my xperia z
the software installed .....official jelly bean 4.1.2 10.1.A.1.434 ....model C6602
when i open the play store.....and start downloading any application......the bar of download appears ....but without any response......stay for 10 mints trying to start....and give me an error (unsuccessful download)............the same thing happen when using the installed google chrome.......
but when i used opera browser......it works.....and can now download any word file or pdf from my hotmail account.
so, how i can solve this problem.....as i can't download any application through play store?????

Go to apps settings and uninstall Google playstore and Google play services than reboot.
Open playstore and wait maybe 5 minutes till it update itself.
Go back to apps settings to check if they are updated.
Sent from my C6602 using xda premium

gm007 said:
Go to apps settings and uninstall Google playstore and Google play services than reboot.
Open playstore and wait maybe 5 minutes till it update itself.
Go back to apps settings to check if they are updated.
Sent from my C6602 using xda premium
Click to expand...
Click to collapse
thanks for your reply
i did what you said.........but unfortunately no change.....the same problem still happen
also i would like to mention that when i was using the google chrome and tried to install any pdf file from my hotmail account..it makt the same problem.......
but now when i use the opera browser.........and want to install any file......it works good
so still need your advice and help to fix that problem......really ....this problem make me in a bad mode.
hope to fix this issue
thanks alot and waiting your reply

I don't know any solution other than a factory reset.
Sent from my C6602 using xda premium

gm007 said:
I don't know any solution other than a factory reset.
Sent from my C6602 using xda premium
Click to expand...
Click to collapse
also i did the factory reset.....
i am afraid to root the phone and install another rom
does it will be fixed if i installed the previous software (jelly bean 4.1.2 10.1.A.1.350)?
and if i want to try installing that software............how can i install it??
i am sorry for lots questions .......and appreciate your co-operation

You can go back to 350 by flashing a firmware with flashtool,look in development section for an ftf file for your region.
Sent from my C6602 using xda premium

I got the same problem, can't download anything from Google chrome
Now I use fire Fox instead
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abd_alazeez2002 said:
I got the same problem, can't download anything from Google chrome
Now I use fire Fox instead
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
do you have the problem when using the play store ....i am now downloading without any problem when using opera......but i can't download any application from google play store.........so how can i fix this issue?????

fahmyelnaggar said:
do you have the problem when using the play store ....i am now downloading without any problem when using opera......but i can't download any application from google play store.........so how can i fix this issue?????
Click to expand...
Click to collapse
It happen only four chrome where I can't download ANYTHING even pictures.
I used to have similar issue where play store downloads is starts but do not make any progress at all. What caused this problem was my bad internet connection in the house, I didn't have it in the office.
I suggest trying different connection.
Also try clearing play store data, updates and cache.
If non help, download play store apk from internet and manually install it.
Last shot, go to play store website using your pc not Phone and sign in with the same Google account in your XZ, then browser the play store and install any app from the pc. It will all you in which device you want top install it. Select XZ
So as soon as your XZ connect to any internet connection, the download of that app will start automatically.
Hope one of these things could help
Sent from my C6602 using xda app-developers app
---------- Post added at 09:28 AM ---------- Previous post was at 09:16 AM ----------
Fix for chrome
Go to setting> app>> all app
Then locate download manager and delete the data and cache.
If it don't fix chrome, disable it completely.
Sent from my C6602 using xda app-developers app

abd_alazeez2002 said:
It happen only four chrome where I can't download ANYTHING even pictures.
I used to have similar issue where play store downloads is starts but do not make any progress at all. What caused this problem was my bad internet connection in the house, I didn't have it in the office.
I suggest trying different connection.
Also try clearing play store data, updates and cache.
If non help, download play store apk from internet and manually install it.
Last shot, go to play store website using your pc not Phone and sign in with the same Google account in your XZ, then browser the play store and install any app from the pc. It will all you in which device you want top install it. Select XZ
So as soon as your XZ connect to any internet connection, the download of that app will start automatically.
Hope one of these things could help
Sent from my C6602 using xda app-developers app
---------- Post added at 09:28 AM ---------- Previous post was at 09:16 AM ----------
Fix for chrome
Go to setting> app>> all app
Then locate download manager and delete the data and cache.
If it don't fix chrome, disable it completely.
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
appreciate your effort and help..............but unfortunately i did all you said before..........cleared the cache and disable the google play store and google service and install them again.......but no change
also i download the application from play store web site and it appears in my XZ after approx. 5 mints. but it gave me the same result.......the download bar stopped without any movement...........
really i got bored of that problem.........and i am a new used in XZ and not familiar yet with installing official software .....i am trying to install the previous jelly bean (350) instead of (434) but i can't.........so is there any help???
and thanks alot for your effort

Related

Play store df-bpa09 error

I cant install apps on play stire anymore there is always an error 'df-bpa09' can someone help?
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Please give some details which rom you are using and version of it.
Is application of play store opens or not? On your mobile.
Sent from my LG-P970 using xda app-developers app
You may try
Go to settings
Then accounts and settings
Then check auto synchronize is ON
If not on keep on
Wait to synchronized the mail and account
Then reboot may work
Or you may try deleting and reboot and sign up again your google account
Pl tell it worked?
Sent from my LG-P970 using xda app-developers app
Meko07 said:
I cant install apps on play stire anymore there is always an error 'df-bpa09' can someone help?
Sent from my LG-P970 using xda app-developers app
Click to expand...
Click to collapse
Application - manage applications - all - google play - clear data.
pk76 said:
Application - manage applications - all - google play - clear data.
Click to expand...
Click to collapse
I have cleared tge data 4 times and it dont work
and i cant delete my account be ause i must do a factory resett for that
Srry for my bad enlgish
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jatinmend said:
Please give some details which rom you are using and version of it.
Is application of play store opens or not? On your mobile.
Sent from my LG-P970 using xda app-developers app
Click to expand...
Click to collapse
Im using boypes cm7.
I can also open play store and i can just install apps which i have installed in the past but other apps i cant install i tried many other roms like zeus and the same problem are there i think it is my account i try to create another account
Sent from my LG-P970 using xda app-developers app
Try titanium back up
Get the titanium back up.apk using pc from Maxwriter which is the site name I forget the exact
Copy it to your sd card
Install in your phone
Use application and uninstall play store
Then delete play store permanently
Reboot then
Get play store.apk from net via pc
Install it on your phone
It will work
Sent from my LG-P970 using xda app-developers app
Pl see the images
Sent from my LG-P970 using xda app-developers app
I have create a new google account and it work now thanks for all
Sent from my LG-P970 using xda app-developers app
Alredy happen to me
A common error occurs to Android users when they attempt to use Google Play to download apps that says “Error Processing Purchase DF-BPA-09″. The error usually doesn’t allow users to download anything and the problem will reoccur with every attempt.
The following steps usually fix this problem.
1. Open the Settings app.
2. Tap Applications.
3. Select the All tab.
4. Locate and tap Google Services Framework.
5. Select the Clear data button.
6. Tap OK on the warning that appears.
Although you may not have to, try restarting the device, then try to use Google Play. You should now have no problem downloading apps.
zortheck said:
A common error occurs to Android users when they attempt to use Google Play to download apps that says “Error Processing Purchase DF-BPA-09″. The error usually doesn’t allow users to download anything and the problem will reoccur with every attempt.
The following steps usually fix this problem.
1. Open the Settings app.
2. Tap Applications.
3. Select the All tab.
4. Locate and tap Google Services Framework.
5. Select the Clear data button.
6. Tap OK on the warning that appears.
Although you may not have to, try restarting the device, then try to use Google Play. You should now have no problem downloading apps.
Click to expand...
Click to collapse
Many thaanks it work now
Sent from my LG-P970 using xda app-developers app

[Q] Google Play, accounts and time

My Ace is running CM10.1 by Wayland_ACE. I hadn't encountered any issues and I don't think this is ROM related.
Anyway, recently my Google Account randomly removed itself from my device, I readded it and now when I go into Google Play and try to download an application I immediately receive a sever error and cannot download anything. I cleared Google Play's data and uninstalled the updates and cleared Google Play Services' data and rebooted as recommended in another thread. Didn't fix anything.
Then I noticed that the time was off by two minutes, was always correct before. I have the auto-obtain network time and manually selected the timezone (EST).
I fixed the time but Google Play still isn't working properly. It also isn't autoupdating to the latest version which is strange. As far as I am aware it should do that.
Does anyone know how to fix Google Play? (and no, I don't want to use another app store like 1mobile or Aptoide...)
I'll try to update this post with the exact error but it might be awhile. My Ace is freaking out right now with random reboots.
Not certain what happened but now my Ace has become really unstable. Its rebooting after every few minutes.
Flash a new rom
Sent from my Sony Tablet S using xda app-developers app
Its working now... I wiped cache and dalvik cache. Play Store still won't update back to 3.10.1 though. Any ideas for how I can force it to update?
Narwhal73 said:
Its working now... I wiped cache and dalvik cache. Play Store still won't update back to 3.10.1 though. Any ideas for how I can force it to update?
Click to expand...
Click to collapse
Download the apk off the internet
Sent from my GT-S5830 using xda app-developers app
jumper62 said:
Download the apk off the internet
Sent from my GT-S5830 using xda app-developers app
Click to expand...
Click to collapse
Was hoping I wouldn't have to do that thanks though.

Gmail sync problem

I have this problem: gmail's app sync stopped working properly. Basically, whenever I get an email, I get the "X new mails" notification, but the problem is that what I do on the app is not reflected on my gmail accounts on the PC, therefore maybe it says I have 5 new emails, I actually have just 1 new email. If I archive an email, for example, from the app, I will still get it as new undread message on the PC. I have to redo all the work on the PC in order to get rid of this stuff. On top of that, sending emails stopped working as well, so when I get a notification on my X8 I have to pickup the computer and reply through it. It behaves like that since I restored my backup (wanted to change rom, but I didn't like the new one and restored the latest backup). The fact is that sync is enabled, I tried disabling and activating the sync again, no luck, cleared cache, no luck. Any other idea?
One suggestion is to try other version (latest preffered) of gmail.
dagger said:
One suggestion is to try other version (latest preffered) of gmail.
Click to expand...
Click to collapse
Thanks for your reply. How do I know the version I currently have on my phone?
EDIT: I have the 2.3.6 probably it's old, let me see if I find a newer one
Play store.
If you have a custom rom it may cause you this problem
Try to delete the account from the phone
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Ok I tried downloading a new apk, but I get a package error
What rom are you using ? If you are in the off. Rom then you have to wipe your data
Sent from my GT-I9300 using xda app-developers app
Ciano gen mode Prime HD
AlessandroSR said:
Ciano gen mode Prime HD
Click to expand...
Click to collapse
Cyanogenmod*
----------------------------------------------------------
"Life is nothing without freedom!"
Gogeta said:
Cyanogenmod*
----------------------------------------------------------
"Life is nothing without freedom!"
Click to expand...
Click to collapse
Anyway :silly:
Then you have to reflash the google apps .
Hit the thanks button if I have helped
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How do I do it?
AlessandroSR said:
How do I do it?
Click to expand...
Click to collapse
Google 'GAPPS for gingerbread'
Download & flash in CWM
----------------------------------------------------------
"Life is nothing without freedom!"
You have a rooted phone the same.... way you flash the custom roms
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R: Gmail sync problem
Tried to flash them, no luck... Still not syncing and won't send emails
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Did you download the google apps from the internet or you packed them yourself
And watch the android version
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R: Gmail sync problem
I've got one of those gapps packages here on xda
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Then your last hope is to reflash the rom
Sent from my GT-I9300 using xda app-developers app
Probably it's time to change it anyway, I would love to have the latest Android 4.2 as I have on my tablet, do you have any suggestion? I need a light ROM with wi-fi/USB tethering to computer/tablet it's very important for me because I often work outdoors and I always need internet. I have a decent internet plan on my x8 so I usually use it to give internet to my computer. The native wifi hotspot on this rom works great on USB, but not too well wifi, so I can't use it on my tablet
So I got the latest MiniCM10 - a great rom, indeed, but the problem is not 100% fixed as now google syncs every hour or so which is annoying... I wish it was like with my old CM7 when it was working

[Q] google play isn't working

my google play is keep on force closing. i can't install the apps now.
and now its happening to gmail also.
anyone plz help.... is there a problem with google play services?
i m using deodexed LQ4 with serie rc-4
Install the one version posted in this thread and see how it behaves.
you should also go to recovery and try to wipe cache and dalvik cache
R_a_z_v_a_n said:
Install the one version posted in this thread and see how it behaves.
Click to expand...
Click to collapse
I tried this one and the modded google play also but same prob continues
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arunrawat2112 said:
I tried this one and the modded google play also but same prob continues
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Click to expand...
Click to collapse
go to settings, application manager, tap on google play services, clear data and force close, do same to google play store then restart phone and try the playstore again.
bobfrantic said:
go to settings, application manager, tap on google play services, clear data and force close, do same to google play store then restart phone and try the playstore again.
Click to expand...
Click to collapse
tried but no result.
i flashed the rom again using odin and i didn't cleared user data. now the play store is back again. thanks for the replies guys
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Google Play doesn`t work

Google play shows no commection and i can`t download anything. Same at youtube... pls help!
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IceTeaDestroyer said:
Google play shows no commection and i can`t download anything. Same at youtube... pls help!
Sent from my LG-P880 using xda app-developers app
Click to expand...
Click to collapse
Check your connection. I had the same problem, and later found out that it was a problem with my connection. Otherwise, clear data and cache for google play and google freame work, reboot and try clean again, reboot again and then try to connect.
If not, reflash the device.
I have no problems with internet connection gor example xda and browser works great. Do a factory reset solve the problem?
Sent from my LG-P880 using xda app-developers app
Umm, sorry. When I meant connection, I meant if your internet service provider is blocking the ports that google play needs to work. That happened to me and I could not downlod anything, update or something else. But internet, browsing worked.
Try to connect to a hotspot around the city, otherwise, do as I told you earlier. Clear the cache for google play store and google framework.
Ok I cleared chache rebooted my phone, still having error. Tried another wifi, nothing changed. But wft is google framework? Sorry I am hungarian and I am not the best at problem solving...
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IceTeaDestroyer said:
Ok I cleared chache rebooted my phone, still having error. Tried another wifi, nothing changed. But wft is google framework? Sorry I am hungarian and I am not the best at problem solving...
Sent from my LG-P880 using xda app-developers app
Click to expand...
Click to collapse
More info on this issue here:
http://forum.xda-developers.com/showthread.php?t=1670622
and here;
http://forums.androidcentral.com/verizon-galaxy-note-2/246342-google-play-store-app-doesnt-work.html
You will find there more detailed info but the advice will be the same. Again, try to connect to a public hotspot, not just another wifi connection you have in your vicinity. It could be a port issue.
Still nothing. But any apps from google.doesn`t work like gmail. I think there is a problem with my account but from desktop everything worked. I`ll try more wifi tomorrow.
Sent from my LG-P880 using xda app-developers app
Stock v20a 4.1.2 rooted
Not unlocked
This solved my problem!!!
1. Go to folder: etc ( you must be rooted)
2. Delete hosts file
3. Reboot
Sent from my LG-P880 using xda app-developers app
Gosh -- yeah, I had that once as well. Let me guess: some custom ROM? Some IP addresses of Google servers had changed, but were hardcoded here in the hosts file. So all apps went nowhere when looking for those servers. Commenting out the corresponding line(s) did it for me back then.

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