[Q] Windows 8 and 4X Upgrade Crash? - LG Optimus 4X HD

Hey guys,
I just received a new LG Optimus 4X HD (P880) device today, and I thought that I would do the usual check to make sure everything was up to date.
Upon upgrading the device via the LG PC Suite, as soon as my phone entered its "upgrade mode", my Windows 8 PC crash, citing a driver error. Whilst whenever in this mode, connecting it into the PC would cause the PC to crash. Luckily, no data on the device had changed which allowed me to successfully forcefully restart the device with (so far) no problems.
I would like to know if anybody else has encountered such problems, and if possible, ways to circumvent them? If not, are there any alternative (read: unofficial) upgrade paths I could take? (software version: LG-P880-V10e-SEP-25-2012; Android version: 4.0.3)
Cheers,
Dan.

I got the same problem, reinstall the drivers don't work.
Sent from my LG-P880 using xda app-developers app

Same here, surprised my 11 year old Windows XP desktop upgraded my phone perfectly.
Sent from my LG-P880 using xda app-developers app

Mayazcherquoi said:
Hey guys,
I just received a new LG Optimus 4X HD (P880) device today, and I thought that I would do the usual check to make sure everything was up to date.
Upon upgrading the device via the LG PC Suite, as soon as my phone entered its "upgrade mode", my Windows 8 PC crash, citing a driver error. Whilst whenever in this mode, connecting it into the PC would cause the PC to crash. Luckily, no data on the device had changed which allowed me to successfully forcefully restart the device with (so far) no problems.
I would like to know if anybody else has encountered such problems, and if possible, ways to circumvent them? If not, are there any alternative (read: unofficial) upgrade paths I could take? (software version: LG-P880-V10e-SEP-25-2012; Android version: 4.0.3)
Cheers,
Dan.
Click to expand...
Click to collapse
i think windows 8 has some compatability issues. Try calling your country's customer care.

Try on Windows 7
I had exactly the same problem, then I tried on my friends pc that runs Windows 7 and it was done smoothly. Looks like some compatibility issues. One more option may help; "Disable Driver Signature Enforcement in Windows 8". Follow the steps to do so:
From the Metro Start Screen, open Settings (move your mouse to the bottom-right-corner of the screen and wait for the pop-out bar to appear, then click the Gear icon).
Click ‘More PC Settings’.
Click ‘General’.
Scroll down, and click ‘Restart now’ under ‘Advanced startup’.
Wait a bit.
Click ‘Troubleshoot’.
Click ‘Advanced Options’
Click ‘Windows Startup Settings’
Click Restart.
I haven't tried it myself but planning to do while updating next time.

Also make sure you use a direct USB 2.0 on the motherboard of your pc (back side of your pc). I also had this problem, but it happened when I used the USB 3.0 port on the front of my pc. After I used the 2.0 port it installed the update without any problems from my Windows 8 machine.

I´m having this problem and I only have my win8 laptop available... is there a way?
I tried in all usb ports... when the phone gets in update mode I get the blue screen and the laptop restarts (dell inspiron)

Related

[Q] Baseband upgrade with linux OS.

Hi!
I stopped using Windows recently, and have tried to find another way of changing the baseband on my phone. Is widows software the only option for doing this?
Seems like it at the moment, unless Smartflash works in WINE, which I doubt.
No, wine doesn't work.
Is there no way of doing this without a computer then?
It seems there is not another way, I used to upgrade my bb by virtual machine.
Sent from my Optimus 2X using XDA App
babytux said:
It seems there is not another way, I used to upgrade my bb by virtual machine.
Sent from my Optimus 2X using XDA App
Click to expand...
Click to collapse
I do like that too but it's not the best solution because when you plug in a usb cable is the host machine that deals with it first and then the guest virtual machine manages it. This little detail made me unable to update my x10 mini,with this phone you have to push the back button while plugging in the usb. In that situation you plug the cable, the phone doesn't see any "flashing attempt" because the host machine (linux) doesn't have the flasher software running and so the phone reboots without updating. When the device is "passed" to the guest machine is already too late. As babytux said it can be done, but if you have problems in the procedure a "real" windows machine can be useful.
no known linux sw at this time, sorry ...
i updated my BB to 20110725 with virtualbox (without hw virtualizing)-(64bit linux as host machine) without any problems (smartflash in winxp used only virtual modem(tty) for this job).
i'm thinking the lgos is a "real" open phone for all types of OS's, not to mention the super "last" flash fallback(nvflash).
hope, this is a little help for you ...
Unless there is a way to do it with Nvflash it might be impossible for now.

[Q] Having trouble connecting LGOB to the PC Suite [Q]

Whenever I try to connect my Lg Optimus Black to the PC Suite it isn't recognised...
Any ideas?
TomByrne94
What operating system are you using on your PC? I wasn't able to correctly install the drivers under Vista, I've only managed to get the thing running on an XP system.
Windows 7, i've installed the drivers a few different times now and they seemed to work each time...
Problem resolved.
TomByrne94 said:
Problem resolved.
Click to expand...
Click to collapse
Any chance of sharing the solution, in case any other person is having the same issue and lands on this page after a search? Thanks!
I just reinstalled the drivers a load of times and made sure that mass storage mode wasn't enabled...

[Q] Issues instaling drivers in USB debug mode (winxp), can anyone help?

This is partially a Windows support issue, but hopefully someone here has had a similar experience or at least got some good ideas how i can troubleshoot this...
When i plug my Note on my machine if i got USB debugging enabled, Windows starts installing the drivers, but then the device installation thingy freezes (i've tried both just letting it do it's thing automaticly and the add hardware thingy from the control panel, same results), i can't even start the add hardware thingy afterwards (it complains some hardware is still being installed and it can't install more than one at once), Windows won't shutdown afterwards; and if it is plugged with the computer off or remains plugged when rebooting Windows won't finish booting, even if i try to boot in safe mode (but if it isn't plugged while Windows loads the boot goes just fine).
The pc is running WinXP 32bits SP3 (in brazilian portuguese if that matters), and the Note still got the factory's Gingerbread UBKK3 (not rooted yet). Feel free to ask for any additional information you believe i can provide that could help you help me figure this out.
Any ideas how i can figure out what is going wrong here?
ps:before anyone suggests it, no, reformatting the PC is not somthing i'd be willing to consider at the moment; and unless there is no drivers avaiable for WinXP i definitly don't wanna downgrade to 7, much less Vista.
1. have u installed samsung kies. if not try it
or
2. Check this http://liamcrayden.blogspot.in/2012/03/galaxy-note-adb-drivers-without-samsung.html?m=1link
Sent from my GT-N7000 using xda premium
nokiamodeln91 said:
1. have u installed samsung kies. if not try it
or
2. Check this http://liamcrayden.blogspot.in/2012/03/galaxy-note-adb-drivers-without-samsung.html?m=1link
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Kies is installed and works just fine; do i need to install that stuff from that blog? Can i even trust that site to not sneak malwares inside the drivers or the executable? (no offense intended, i'm just not used to installing thirdparty drivers from sites that don't appear that big)
TheOtherTiagoTiago said:
Kies is installed and works just fine; do i need to install that stuff from that blog? Can i even trust that site to not sneak malwares inside the drivers or the executable? (no offense intended, i'm just not used to installing thirdparty drivers from sites that don't appear that big)
Click to expand...
Click to collapse
If Kies is installed and up to date then you don't need any further drivers.
Might be worth un installing Kies and samsung usb drivers, reboot, download Kies again and install, reboot. Make sure you're connecting the phone in the rear (motherboard) usb ports and see how it works from there.
Is it just the phone that causes this issue, or other usb devices also?
Sent from my GT-N7000 using xda app-developers app
TheOtherTiagoTiago said:
Kies is installed and works just fine; do i need to install that stuff from that blog? Can i even trust that site to not sneak malwares inside the drivers or the executable? (no offense intended, i'm just not used to installing thirdparty drivers from sites that don't appear that big)
Click to expand...
Click to collapse
if u have a good anti virus program I don't think u need to worry. I haven't tried it myself but I guess mite help else follow the procedure from the above post
Sent from my GT-N7000 using xda premium
I already tried uninstalling and reinstaling Kies as well as the "devices" that get installed when i plug the note; things still go screwy if i try plugging my Note with USB debugging mode activated.
Perhaps i'm not explaining this right. What i call "installing drivers" is what windows does when you plug a new device; i'm not talking about just having the files avaiable, but actually setting things up to use the device.
Btw, it seems Windows doesn't recognize the Note as the same device with and without the USB debug mode, it installs more than one of some of the "virtual" devices; i noticed it 'cause it installs a "Samsung Mobile USB Modem #2" after i try to plug the device both with the USB debug mode disabled, and with it enabled (had to do that trick to show unplugged devices to actually see both the plain USB Modem and the USB Modem #2 at the same time, but the fact there was a #2 being installed clued me it had another one it still counted as being present)
A small update: I might've found a lead on what is going on; according to Wikipedia
Noting that the latest (as of 2012/09/02) driver version Samsung Android ADB driver 2.9.503.726 is broken (blue screen), and once installed fails to recognise Samsung devices ('Manufacturer Hardware ID missing'). This is supplied as part of Kies.
Click to expand...
Click to collapse
I don't get BSOD's, but that is precisely the version of the ADB driver that gets installed for me.
Nope, that wasn't it
I tried the drivers from that blog, and even though they are a different version things still go bad if i plug the Note in USB debug mode
cannu trybit on a pc with win 7
Sent from my GT-N7000 using xda premium
I can't say exactly what the problem is, but had you seen that Gingerbread has USB options in 3 different places in the Settings menus?
- Location and Security, Disable USB debugging mode;
- Applications , USB Debugging;
- Wireless and network, USB utilities, Connect storage to PC (button).
I found you have to play around with those to get the connection working properly. I also found it's not a good idea to try to use Kies and Samsung drivers together on one PC. There's quite a lot about these issues on this thread and links therefrom. Hope this helps.
i got an issue regarding Usb mode too @@
recently i upgrade Note to blackCNA v2.1 and i can't "turn on usb" neither "turn off usb". when i stick Note to the computer, it's showed as "portable media player".
i've tried installing and uninstalling then reinstalling everything, from Kies to samsung usb driver, then reboot, then do it in another laptops, but it doesn't work @@
what can i do to fix it now @@
syncopath said:
I can't say exactly what the problem is, but had you seen that Gingerbread has USB options in 3 different places in the Settings menus?
- Location and Security, Disable USB debugging mode;
- Applications , USB Debugging;
- Wireless and network, USB utilities, Connect storage to PC (button).
I found you have to play around with those to get the connection working properly. I also found it's not a good idea to try to use Kies and Samsung drivers together on one PC. There's quite a lot about these issues on this thread and links therefrom. Hope this helps.
Click to expand...
Click to collapse
Do i need to uninstall Kies, or just kill all Kies* processes before plugging it in? (i think i already tried both, i'm not gonna try again unnecessarily 'cause when it freezes the driver installation thingy, Windows won't shutdown (it freezes after a while before finishing the process) and i'm forced to go for the physical power switch; i already had some bad experiences with HDDs developing an increased amount of bad blocks during similar circumstances in the past so i don't feel quite comfortable having to cut the power before the OS says it is ok if i have a choice)
Whether you use Kies or Samsung drivers really depends on what you want to do with your device. Kies lets you synchronise your contacts, agenda, etc. with Outlook on your computer. On the other hand if you are going to work on your device's software (rooting, flashing, modifying, (de-)odexing or even just transferring files) then you're better off with Samsung drivers. See this post for a download link. If you read the posts around this one, you will see how Chasmodo stresses the importance of completely getting rid of Kies before installing the Samsung drivers.
I would recommend you completely clean your PC of all drivers, Kies or Samsung drivers (software and registry) with your Note completely disconnected from it. There should be no yellow-triangle devices or anything like that in your PC device list, and your PC should be rebooting normally again. Next install either Samsung drivers or Kies, depending on what you want to do, with the Note still not connected and only when they're comfortably installed and your PC is still working and rebooting properly, reconnect your Note and let the PC detect and finish the installation.
Kies in particular is quite temperamental so it may take a bit of playing around before everything is set up for a sync if that's what you want to do.

[Q] Issues drives Software Update mode

Hi All
I am having issues upgrading my mother in laws lg970 to ICS i have tried multiple drivers/ways
all with same issue when phone reboots in to s/w upgrade mode my computer stops being able to detect it comes up with unknown device. Machine has multiple reboots before/after uninstall/installing drivers
I have tried the tons of guides around the place, tried using LGMobile Support Tool, KDZ & Smartflash all with same issue, Computer detects phone fine when its on, but as soon as i go in to S/W mode no luck. I have tried LGUnitedMobileDriver_S4981MAN32AP22_ML_WHQL_Ver_3.2.1_2 & LGUnitedMobileDriver_S4981MAN38AP22_ML_WHQL_Ver_3.8.1, the LG software downloads LG United Mobile Driver 3.7.2.0
(havin't had this much issue doing any of my samsung phones, or acer tablets)
Anyone got any ideas
Thanks
I also often get this problem.
After searching around, I found this step, it works for me
redgolum said:
After 2 day on this @"#[email protected]# phone, I find a solution work only on widows 7:
With the usb recognition I succed with this protocole,
1) Uninstall the Lg driver
2) Install the driver with B2C
3) Put the phone in S/W mode with the battery windows will say that it's not recognized,
4) Unplug the phone It will stay on S/W mode
5) Reboot Windows 7, and as soon as the desktop finish to load, plug your phone
And miracle it's work. Sometime you need to do it 2,3, or 10 times.
Click to expand...
Click to collapse
Try from step 3 first. If it doesn't work, repeat from step 1
If it still doesn't work, do this first, then repeat above prosess
*note (base on my experience):
- step 5, I plug it when the shortcut in desktop appear
- works in windows 7 and windows 8
t0g3 said:
I also often get this problem.
After searching around, I found this step, it works for me
Try from step 3 first. If it doesn't work, repeat from step 1
If it still doesn't work, do this first, then repeat above prosess
*note (base on my experience):
- step 5, I plug it when the shortcut in desktop appear
- works in windows 7 and windows 8
Click to expand...
Click to collapse
Yeah i came across that ealier given that a go multiple times with out any luck. Also tried getting it to work on a windows 7x64 laptop with no luck, install the drivers and it does not find it in s/w update mode.
AW: [Q] Issues drives Software Update mode
If you use only the original LG driver it will only work with a 32bit Windows. To make it work with a 64bit Windows you need to use a extra SW. I think it's call something like enabler, you find it here somewhere.
Sent from my LG-P970 using xda app-developers app
SaschaKH said:
If you use only the original LG driver it will only work with a 32bit Windows. To make it work with a 64bit Windows you need to use a extra SW. I think it's call something like enabler, you find it here somewhere.
Sent from my LG-P970 using xda app-developers app
Click to expand...
Click to collapse
nope, I use windows 7 and windows 8 64bit, both works without any extra SW.
http://csmgdl.lgmobile.com/swdata/U...bileDriver_S4981MAN37AP22_ML_WHQL_Ver_3.7.zip
Windows enabler is used to enabling button/checkbox that disabled on a program

after root ther is problem

i rooted my phone but now my PC doesn't show any thing when i plug in the USB and even LG PC suit doesn't read my phone
what should I do ?
second I want to backup my phone application data i don't want to lose viber and whatsapp conversations what should i do ​
Toggle usb debugging in developer options and see if it helps
Sent from my Nexus 5 using Tapatalk
Ben36 said:
Toggle usb debugging in developer options and see if it helps
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
no it doesn't work :crying::crying:
MTP , LG software and PTP they are all dead
beboo006 said:
no it doesn't work :crying::crying:
MTP , LG software and PTP they are all dead
Click to expand...
Click to collapse
You could try installing the drivers manually. Does a device show up in Windows' Device Manager when the phone is plugged in?
balloon27 said:
You could try installing the drivers manually. Does a device show up in Windows' Device Manager when the phone is plugged in?
Click to expand...
Click to collapse
i installed drivers manually and i uploaded photo of Device manager
is the problem from my phone or from my PC ?
thanks for Help
sorry of the bad English not my first Lang.
Your device does show up in the device manager, so that's a good sign! Can you see what the exclamation mark means in the properties?
Same problem here...
Tried with another P880 on same computer and it was found.
ADB works, and access to SD-cards (internal/external) works just fine.
Only thing that doesn't work is PC Suite, it just doesn't find the rooted device.
Any ideas?
Which OS you are on? I am on windows 8.1 and i had to install Windows Media Feature Pack for N and KN versions of Windows 8.1 to manage to access phones memory.
Hallako said:
Which OS you are on? I am on windows 8.1 and i had to install Windows Media Feature Pack for N and KN versions of Windows 8.1 to manage to access phones memory.
Click to expand...
Click to collapse
I'm running Win7 (Home & Ultimate on two different PC's). Unfortunately that's only OS available ...
But I don't think that's the problem since there was no problems accessing or updating the phones before rooting.
I even tried one non-roted P880 (my gf's) on same computers without any problem.
the problem get solved :laugh::laugh: i just installed new windows
now how can i backup every thing even the app data i don't want to lose whatsapp and viber and games data in my phone because i want to install CM and remove the ****ty Stock ROM ? can any one help me please

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