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Anyone order from expansys usa? I understand that I can totally be impatient whatever but on their website it says if I order before 3pm I can have my device here in 2 days (paid extra for the 2 day shipping).
So I ordered it Sunday night so they would have plenty of time to process my order and get it out today by 3 but its only like 2 hours left and its still not processed or my card charged.
Am I asking too much to be able to ship a phone out in less then 6 hours? I evene emailed them hours ago that if anything was wrong or had any questions that would slow the process down to get a hold of me.
My time is running out to get this shipped out today...Should I just cancel and order from Negri or something?

I ordered mine from Expansys Usa on a Wednesday and it was shipped out the same day, about two hours later, and delivered on Friday. Free shipping too. They may not process any orders that come in over the weekend until Monday, so they are probably playing catch up. But if you paid extra for next day delivery, your order should take precedence.
Oh, by the way, if they say to get your order in by 3PM in order to guarantee same day shipping, it does not necessarily mean that they will ship at 3PM. This is just the cutoff time for orders to be received, but they can still be processed after this time for same day shipping. At least that is how my company works.

I don't know how this store gets good reviews..They haven't replied to any of my emails today and now I've been on hold for over 10min to talk to someone..
Its 4:30 and they still havent processed my order..
I will never buy from this company again..It shouldnt take more then a full day to process a phone order.

I had a similar issue with these guys. They didn't respond to my e-mails either, so I ended up cancelling, FWIW.

Beethoven9th said:
I had a similar issue with these guys. They didn't respond to my e-mails either, so I ended up cancelling, FWIW.
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I researched for a week on where to buy this and they had good reviews from people on here etc..
I would have cancelled but I'm at work and had to hang up after 20min on hold...At this point I don't even want them to have my money but I can't stay on hold to cancel..
I won't even bother emailing them cause apparently they don't bother to reply after a purchase.

MrDSL said:
I researched for a week on where to buy this and they had good reviews from people on here etc..
I would have cancelled but I'm at work and had to hang up after 20min on hold...At this point I don't even want them to have my money but I can't stay on hold to cancel..
I won't even bother emailing them cause apparently they don't bother to reply after a purchase.
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I bought my note from England website called http://www.clove.co.uk
and I was very happy with their prompt service... I mean it only took 4days to reach here in Australia... I thought their price is also quite competitive...
If you cancelled the transaction with expansys then suggest try this clove company ...

MrDSL said:
I researched for a week on where to buy this and they had good reviews from people on here etc..
I would have cancelled but I'm at work and had to hang up after 20min on hold...At this point I don't even want them to have my money but I can't stay on hold to cancel..
I won't even bother emailing them cause apparently they don't bother to reply after a purchase.
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I apologize for the lack of service you have received. Please PM me your order ref and I will ensure it is cancelled, or likewise find out what the delay was yesterday.
Corey
EXPANSYS

plan to order from handtec, how fast is their "DHL Express"shipping?

trying to get the phone as soon as possible when it releases, hopefully that is one day shipping. anyone know?

I chose fedex 2 day priority.
curious to know too... since it was the cheaper option over DHL express.

Processing the order took 1 day then for DHL 22 hours from departure CZECH REPUBLIC to FRANCE via GERMANY so I guess it's 1day.

so one day? that's whats up.

You get it the very next day if you order early enough. Back when the S3 was released, I had preordered the pebble blue but because it was delayed I switched to a One x. I'm in the US. I chatted with handtec Customer service in the morning ( a Thursday) and asked them to switch my order from an S3 to a One x. An hour later I received tracking number and the very next morning it was delivered it took less than 24 hours for the phone to be shipped and delivered from the UK to the US. Incredible service!
Sent from my 3rd Nexus 4 using Tapatalk 2

Thank you for relaying this to me, that's what I was thinking. Since its more expensive than the other option, which only took 1-2 days. So I think I'll choose this service.

I paid 40$ for 2 days shipping (FedEx)
they promise to bring at 3pm but I got it at 6pm

Hello!
Good to know someone tried this handtec shop in a country outside UK.
I want to place an order for a car kit (for my future HTC One),the address I chose is Paris because my parents are there for a week,and it will cost +30$ if I deliver it in my country (Lebanon).
I red somewhere that they can be heavy on security checks,like calling you and asking you a scan of your ID card,is that true?

[Q] Fastest Way to Get One?

Hello everyone,
So I have accidentally spent too much time drooling and reading reviews to pull the trigger to order. But I've decided I need one, and need it immediately (lol, as I'm sure all of you understand).
Question: What's the quickest way to get one? Has anyone ordered super recently and received an immediate shipping/arrival ETA? Or would it be best to go to the store and nab one?
Thanks for your assistance in getting one of these sexy beasts in my paws with a quickness! :highfive:

Try to preorder and get one day service to see if that way you can get it tomorrow or weds
Or just wait until Friday

I ordered the white one last Friday and will receive mine Tuesday with one day air shipping. I'm calling t-mobile today to get credited for my shipping since most people got next day air free. It's best you order a white one if you want it quick Also my first pre-order which was on the first morning of pre-orders was cancelled due to a banking error but the rep promised me I would still get my device early. k.

I pre ordered on 9/30. My shipping label was just created on 10/11/14 and still seems to be sitting in a T-Mobile warehouse someplace because it has yet to be picked up by UPS. This is the first time I've pre ordered a phone from T-Mobile and it will be the last. I always show up at a T-Mobile store on launch day and walk out with a phone by 9:30 AM. As a T-Mobile customer for over 10 years you would think my shipping would be upgraded to 1 day air like a lot of others have. But according to my still up shipped tracking label, it's going UPS Ground.
Rather messed up that T-Mobile wouldn''t honor a first come, first served model. I could in all likely hood pre-order right now and have a device delivered before someone who ordered the day it started.

Same boat as you. Estimated delivery date is Friday.

jamesrick80 said:
I ordered the white one last Friday and will receive mine Tuesday with one day air shipping. I'm calling t-mobile today to get credited for my shipping since most people got next day air free. It's best you order a white one if you want it quick Also my first pre-order which was on the first morning of pre-orders was cancelled due to a banking error but the rep promised me I would still get my device early. k.
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Did you get tracking yet? I ordered white one Friday as well and they told me it would come in Monday if I did overnight. However, today they said it still hasn't been shipped yet and are not sure when it will now. Shipping was obviously refunded.

AlmostTan said:
Hello everyone,
So I have accidentally spent too much time drooling and reading reviews to pull the trigger to order. But I've decided I need one, and need it immediately (lol, as I'm sure all of you understand).
Question: What's the quickest way to get one? Has anyone ordered super recently and received an immediate shipping/arrival ETA? Or would it be best to go to the store and nab one?
Thanks for your assistance in getting one of these sexy beasts in my paws with a quickness! :highfive:
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Click to collapse
There was a loose ear piece grill on mine and Tmo had to order me a new black one today. They charged my card for a new phone with EIP just like the first one and they are shipping it to me overnight for Wed delivery. It's technically a new purchase and the 1st one will be a return.
Sent from my SM-N900T using Tapatalk

I pre ordered mine and had it two days later. So I'd say having pre ordered but they will be showing up in stores and with that sweet $200 dollar rebate deal going on it maybe better to get one at bestbuy.

jamesrick80 said:
I ordered the white one last Friday and will receive mine Tuesday with one day air shipping. I'm calling t-mobile today to get credited for my shipping since most people got next day air free. It's best you order a white one if you want it quick Also my first pre-order which was on the first morning of pre-orders was cancelled due to a banking error but the rep promised me I would still get my device early. k.
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How they get it free? how much was one day air? Cause I preordered mine in stores on 10/10 and come to think about it they never ask what shipping rate I wanted... like when I ask questions about the phone like a week earlier over the phone but anyways if I can get back the shipping that be cool.. but I think they just gave me the standard shipping $6.99... but if I could gotten free shipping...
Sent from my SM-T210R using XDA Free mobile app

Next day shipping from asus

Anyone pay for next day shipping??? Is it really next day? Or does Asus take a few days to actually ship it out? Thanks

Mine shipped the next day, and got it delivered the working day after.

Ordered next day and received in 2 days because of an error from FedEx. Use code "eSurvey2019" for 20$ off. Basically covers the overnight shipping.

Nghtmare said:
Mine shipped the next day, and got it delivered the working day after.
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Well that's.not next day. If that happens, I will be asking for a refund. That's not next day.

Mine shipped same day because they said I ordered it before 2 PM Pacific time.
Sent from my ASUS_I001DC using Tapatalk

TawkinTrash said:
Mine shipped same day because they said I ordered it before 2 PM Pacific time.
Sent from my ASUS_I001DC using Tapatalk
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Ok, that sounds promising. I ordered this morning, so I'm assuming it should go out today.

suzook said:
Ok, that sounds promising. I ordered this morning, so I'm assuming it should go out today.
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Yea I ordered the day it released so they definitely didn't have a backlog.
Sent from my ASUS_I001DC using Tapatalk

TawkinTrash said:
Yea I ordered the day it released so they definitely didn't have a backlog.
Sent from my ASUS_I001DC using Tapatalk
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It's already ready for shipment. Hopefully FedEx doesn't f up.

suzook said:
It's already ready for shipment. Hopefully, FedEx doesn't f up.
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Mine was ordered and shipped via Fed Ex 2 day and so far they have royally screwed this up for me. It was supposed to be re-routed as I requested the minute it was scanned into the Fed Ex system. I even got a confirmation email stating this. Then when it didn't show up at the designated holding facility the day it was supposed to be delivered, I got and a "Delivery attempt failed" notification followed by an "exception" notification saying it was being re-routed as per my earlier request- (no Duh Fed-Ex). So this alone wasted a whole day. Then yesterday (Friday) I got an email update from Fed Ex saying it was going to be delivered that day by 2 pm! I thought, finally..... Fast forward to now it still has not been delivered to my Walgreens and is supposedly sitting at a Fed Ex facility somewhere on the outskirts of town. No new updates, since yesterday and nothing from Fed Ex explaining what the F is going on. The Fed Ex online support is worthless to say the least and getting a live person to help is nearly impossible. Especially going into this weekend now. Idiots....... I am never buying from anyone who ships fed ex especially when I have no choice but to sign for the package. UPS is worlds better in my opinion when it comes to priority shipping logistics. At least I can see where they are at in my are via GPS tracking they provide. I f I need to go home and intercept I have that option which is nice.

kipmast said:
Mine was ordered and shipped via Fed Ex 2 day and so far they have royally screwed this up for me. It was supposed to be re-routed as I requested the minute it was scanned into the Fed Ex system. I even got a confirmation email stating this. Then when it didn't show up at the designated holding facility the day it was supposed to be delivered, I got and a "Delivery attempt failed" notification followed by an "exception" notification saying it was being re-routed as per my earlier request- (no Duh Fed-Ex). So this alone wasted a whole day. Then yesterday (Friday) I got an email update from Fed Ex saying it was going to be delivered that day by 2 pm! I thought, finally..... Fast forward to now it still has not been delivered to my Walgreens and is supposedly sitting at a Fed Ex facility somewhere on the outskirts of town. No new updates, since yesterday and nothing from Fed Ex explaining what the F is going on. The Fed Ex online support is worthless to say the least and getting a live person to help is nearly impossible. Especially going into this weekend now. Idiots....... I am never buying from anyone who ships fed ex especially when I have no choice but to sign for the package. UPS is worlds better in my opinion when it comes to priority shipping logistics. At least I can see where they are at in my are via GPS tracking they provide. I f I need to go home and intercept I have that option which is nice.
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WOW, that blows. Well Fedex wont officially hold an item, if the shipper(ASUS) requests it. Lucky for me, i have the phone# for my Fedex holding station. If i call as soon as i see its there, they will hold it for pickup. I ordered On a Thursday morning, had it in my hands Friday morning. Phone is killer, except no VOLTE here in the states.

suzook said:
WOW, that blows. Well Fedex wont officially hold an item, if the shipper(ASUS) requests it. Lucky for me, i have the phone# for my Fedex holding station. If i call as soon as i see its there, they will hold it for pickup. I ordered On a Thursday morning, had it in my hands Friday morning. Phone is killer, except no VOLTE here in the states.
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Just got off the phone with Fed Ex-they said oh yeah it was dropped off yesterday at the Walgreens that I specified for the re routing. I said why wasn't I informed of this? I signed up for delivered/exceptions in my Fed Ex account online, I also got a Fed Ex update for every 2 seconds it was on hold from the past 2 days!?? LOL, Fed Ex goes yeah, we have not updated anything online yet......... I said you think???

suzook said:
Well that's.not next day. If that happens, I will be asking for a refund. That's not next day.
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That's standard shipping practices. The "next day" refers to shipping times only once the carrier receives it, and always only counts business days. You can't expect to order at 10pm on Friday after the warehouse has closed down for the day and receive it Saturday. You'll be lucky to receive it Sunday, but likely Monday, assuming the warehouse fills and ships orders on the weekend and the carrier delivers on Sundays.

Mr_Mooncatt said:
That's standard shipping practices. The "next day" refers to shipping times only once the carrier receives it, and always only counts business days. You can't expect to order at 10pm on Friday after the warehouse has closed down for the day and receive it Saturday. You'll be lucky to receive it Sunday, but likely Monday, assuming the warehouse fills and ships orders on the weekend and the carrier delivers on Sundays.
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No kidding Sherlock. But if I order 10 am, I expect it next day. And that's what happened.

suzook said:
No kidding Sherlock. But if I order 10 am, I expect it next day. And that's what happened.
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I've never had that happen, with the exception of occasional Amazon Prime shipments because I'm not far from a distribution center. For anything running cross country, it's always one day to get the order ready and to the carrier, then one day actual shipping time for next day shipping. They advertise next day shipping, not that you'll get it the next day.

OnePlus and Futuretel

For anyone living in Canada and you own a OnePlus phone, Samsung or others, Futuretel located in Ontario is the authorized repair Centre for these phones and others.
I sent in my OnePlus 7T Pro to have them install a new battery because the batteries I was buying online being the last one from WitRigs, that battery dies very quickly. Although I can do it myself it's hard to find a reliable battery. So I contacted Oneplus and it was $50 cnd tax included. That's fine with me and includes shipping. Good deal I thought. However ...
They say it only takes 3 - 4 weeks. When I began calling them on like a Tuesday or Wednesday they kept telling me the battery will be in on Friday. Called on Fridays many times. No battery. Called last Tuesday again and was told the battery would be in on Friday. Called that Friday and the battery was in. However, they did not have a seal in stock for the rear cover! Like, who orders a battery without ordering a seal. Or at least checking that you do have a seal in stock ? Well, they do. Or don't. When I asked the guy when will you have the seal in. He said I don't know. This is in the 5th week now.
Yesterday I file a complaint with the Better Business Bureau. received a response today from them on the BBB site. An hour later I get a call from them to confirm my address and said the phone is repaired and is being sent back.
So, if you are in Canada and you own a Oneplus in particular, be prepared for a long wait time. Their rating on the BBB site is 1 out of 5.
I think that's all that needs to be said !

rogerrulez said:
For anyone living in Canada and you own a OnePlus phone, Samsung or others, Futuretel located in Ontario is the authorized repair Centre for these phones and others.
I sent in my OnePlus 7T Pro to have them install a new battery because the batteries I was buying online being the last one from WitRigs, that battery dies very quickly. Although I can do it myself it's hard to find a reliable battery. So I contacted Oneplus and it was $50 cnd tax included. That's fine with me and includes shipping. Good deal I thought. However ...
They say it only takes 3 - 4 weeks. When I began calling them on like a Tuesday or Wednesday they kept telling me the battery will be in on Friday. Called on Fridays many times. No battery. Called last Tuesday again and was told the battery would be in on Friday. Called that Friday and the battery was in. However, they did not have a seal in stock for the rear cover! Like, who orders a battery without ordering a seal. Or at least checking that you do have a seal in stock ? Well, they do. Or don't. When I asked the guy when will you have the seal in. He said I don't know. This is in the 5th week now.
Yesterday I file a complaint with the Better Business Bureau. received a response today from them on the BBB site. An hour later I get a call from them to confirm my address and said the phone is repaired and is being sent back.
So, if you are in Canada and you own a Oneplus in particular, be prepared for a long wait time. Their rating on the BBB site is 1 out of 5.
I think that's all that needs to be said !
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UPDATE: It's being shipped to me via overnight shipping. Will have it tomorrow by noon. Geez, things move quick when you make noise