[Q] Xperia z fall - Xperia Z Q&A, Help & Troubleshooting

Hello friends, two days before the phone fell out of my pocket descends out of the cab, rear, minor cracks occurred, the device got Turkcell, was sent to the room to change the back cover, subject to the warranty,charged 95 pounds, I wonder if the cover is changed, been a nuisance waterproof property, information or Do you have any idea?

OP I will ask you to read to the Forum Rules on posting....5. Post a message only once.
As a large forum we don't need unnecessary clutter,
I Closed your duplicate thread.

Related

Poll: Xperia X1 Cracks

Okay here is your chance to be completely honest. There are lots of people with cracked X1's but how many people think it was caused due to a design flaw rather than accidental damage?
The main thread detailing these ongoing issues can be found here: http://forum.xda-developers.com/showthread.php?p=4825051
My phone has never been dropped and is well looked after. I didn't think the cracks would happen to my phone so I was quite horrified when I noticed my first one and then even more horified when I realised the cracks were almost the same as in photos other posted here.
I got in touch with SE and initially they said they wouldnt cover the replacement case but after some persistance and showing I knew of cases where this has happened before they eventually gave in so I do have a new case now... hope this doesnt go the same way as the last!
got it all - but I don't care
Yeah, I got it all:
My phone has cracks, which definitely are due to poor material design.
But it also suffered little damage during minor accidents.
So I can't do anything about it. And as long as everything works, I don't care.
Its clear though, that there are problems with the surface structure of at least some phones out there.
Maybe those cracks are related to UV radiation or something slowly proceeding like it.
IMHO you can't prevent damage completely anyway if its daily use and not just showcasing. But it would be a shame if the phone dissolves on it's own.
There have been 2 threads about this already (excluding the one you linked to), both with polls
A lot of people's X1 have cracked just by sitting on the table doing nothing. A lot of people's X1 have NOT cracked after falling several feet or being thrown across the room.
My X1 is both, cracked inside a leather case on a table, and didn't get a new crack when I dropped it onto concrete with no case. Can I vote twice?
harveydent said:
There have been 2 threads about this already (excluding the one you linked to), both with polls
A lot of people's X1 have cracked just by sitting on the table doing nothing. A lot of people's X1 have NOT cracked after falling several feet or being thrown across the room.
My X1 is both, cracked inside a leather case on a table, and didn't get a new crack when I dropped it onto concrete with no case. Can I vote twice?
Click to expand...
Click to collapse
My X1 never been dropped, and it's 24 hours in the leather case protection, but it has a crack, and I think it's because poor material and the battery expansion because over heat, so the battery push the casing, and when the casing can handle the force again then it will be cracked. that's it. , I think SE must do something about this, because poor material control and poor testing the device will make SE is like trash.
harveydent said:
There have been 2 threads about this already (excluding the one you linked to), both with polls
A lot of people's X1 have cracked just by sitting on the table doing nothing. A lot of people's X1 have NOT cracked after falling several feet or being thrown across the room.
My X1 is both, cracked inside a leather case on a table, and didn't get a new crack when I dropped it onto concrete with no case. Can I vote twice?
Click to expand...
Click to collapse
Well I think if your initial cracks appeared before it was dropped then you should vote "never been dropped + is/is not working properly".
I have just looked at the other X1 crack related polls but I couldn't find any that delved deeply enough.

Gorilla Glass 2 Warning

Just a heads up to anyone out there relying on Gorilla Glass 2, I don't think it is as effective as the original gorilla glass at resisting scratches. I once took keys and knives to the screen of one of my old Sensations that I was about to send in for a warranty replacement to see if it would scratch, and it didn't at all, and I used the phone completely normally for months and sold it without even a nick on the display.
My Nexus 4 screen has already scratched in some places. It's very minor, and not noticeable with the screen on, but they occasionally catch light. It's getting replaced anyway for a defect, so I don't care that much, but I'm definitely going to get a screen protector on the replacement one. I thought I wouldn't have to get any of those anymore, and it sucks because I really prefer the feel of a naked screen, but it looks like I can't take the chance. It's not like I haven't babied the phone, it's maybe grazed my keyring a couple of times, but nothing the old gorilla glass couldn't handle. I noticed my mother's GSIII with gorilla glass 2 also has some scratches in it.
Just a heads up, might want to get this one protected if you were thinking of not protecting it because it had gorilla glass. :silly:
Because the other 10 threads with the same vague information weren't enough to post this in.
Sent from my Nexus 4 using xda premium
Yeah seriously just stop with the duplicate threads... Can a mod please close this?
Sent from my Nexus 4 using Tapatalk 2
There's only one other thread on this, and it was pages back. Sorry, I don't go digging pages back before every thread I start. If you really feel the need to have this thread closed, there's a report button you can use without being rude :angel:
Plus, I don't see the mods closing the 10 duplicate threads on the 4.2.1 update or the duplicate limbo threads. Don't you have something better to contribute than troll report posts when you could just hit the report button?
Now I remember why I stopped coming on XDA when I had my Sensation
Take out your knifes, keys, pitchforks etc and try and scratch the glass. You will not succeed.
People give you crap not just because of the other threads. But because it is common knowledge. A softer substance simply can not scratch a harder one. All the gorilla glass my butt etc post just = facepalm.
Glass is glass no matter what prefix it has.
/thread
Anyone with an ounce of common sense knows that softer substances cannot scratch harder substances, and that is the exact point of these threads, to point out the new gorilla glass is softer than the old gorilla glass and it should be taken special care of. This phone, under the same conditions my Sensation was under for months has already received micro scratches, and I have read similar complaints about the GSIII on other forums. It's an important issue to cover, certainly more than "OMG I JUST GOT MY SHIPPING NOTIFICATION!!!"
It's a point of discussion, whether or not all devices are weaker like this, or if it's just a certain serial range, or what else. I have heard some cases of people dropping phones into sand and not receiving a single mark.
To counter the glass is glass argument, a lot of new screen protectors are made out of near-scratchproof tempered glass
Not all glass is made equal!
There is not any anti scratch .. As the name tell us its scratch resistance . gorilla is no exception . will be scratch as time pass ! U see video on internet screen scratching by key but there not any scratch on screen and wr say woow . that poor guy will have scratched screen 4 time sooner that person didnt do it on his phone .
As time pass screen becomw weaker . i test this on my 4 previous phone and i can tell it .
Sent from my Galaxy Nexus using xda app-developers app
Beware - WEAK Gorilla Glass! Scratches out of nowhere
Closed

[Q] Extra screen protector - Requisite for waterproofness?

Hello everyone.
I got my Z yesterday and noticed that there were two screen protectors included in the box. One for the front and one for the back. I couldn't find any mention of these in the quick start guide and now I'm wondering whether these are required for the phone to be waterproof? I'm thinking no as this would be a huge fault on Sonys part if it were and that it's not explicitly mentioned in the quick start (but then again I could've overlooked something) but I think the speaker holes seem ominous regarding water intake.
Please advise.
Of course they are not required. And no worries about the speaker holes.
Also, please read the stickies. No questions in General section.
Sent from my gorgeous White Xperia Z
LtdEdFred said:
Hello everyone.
I got my Z yesterday and noticed that there were two screen protectors included in the box. One for the front and one for the back. I couldn't find any mention of these in the quick start guide and now I'm wondering whether these are required for the phone to be waterproof? I'm thinking no as this would be a huge fault on Sonys part if it were and that it's not explicitly mentioned in the quick start (but then again I could've overlooked something) but I think the speaker holes seem ominous regarding water intake.
Please advise.
Click to expand...
Click to collapse
If they are a prereq for IP-classing mine would be bust by now. Don't worry, the screen protector has nothing to do with the IP-classing!
LtdEdFred said:
Hello everyone.
I got my Z yesterday and noticed that there were two screen protectors included in the box. One for the front and one for the back. I couldn't find any mention of these in the quick start guide and now I'm wondering whether these are required for the phone to be waterproof? I'm thinking no as this would be a huge fault on Sonys part if it were and that it's not explicitly mentioned in the quick start (but then again I could've overlooked something) but I think the speaker holes seem ominous regarding water intake.
Please advise.
Click to expand...
Click to collapse
pardon my tone if it is too harsh
but you have tip my anger as a lurker in XDA, not that you cause it
but more like the unlucky switch to an accumulated anger to the misinformed user of this phone
I myself have not got my greasy hand on the phone, mainly because of the sales date in malaysia is 15 March
but I am damn sure to be able to answer the above question and more
1. The unit will come with 2 screen protector. This consist of front and back. NO, this SP is not needed for being IP55/57 certification
2. Why the 2 SP? well the unit will come (may or may not) with a matted layer of protection plastic. This is not SP, you should easily take it off.
3. If you look at the corner, there you can actually see there is a layer on the screen and back. This is called Shatter Proof layer.
4. This shatter proof layer is claimed by sony that in even of cracking the glass, you still can use if the layer are able to hold the broken glass in.
5. Removal of theis Shatter Proof layer is to own preference, as this layer is NOT scratch resistant. This is where the 2 SP comes in, Yes a layer of SP on a layer SPP(Shatter Proof Plastic) :silly:
6. Removal of the SPP will also take out the Sony Logo, some happy for it, some don't... Some have claimed that the logo is printed on the glass but the SPP stucked to strong to the logo, thus taking it out along when removing the SPP
7. Some have feel that two layer of plastic muted the response of the phone, and to take out the SPP and replace with a high end SP
8. The phone is totally water resistant up to 1meter of water for 30mins and at water spray at general direction (IP55 and IP57, google them out)
9. The speaker holes seem omnious to water seeping in is unfounded. All sound hole and mike is properly seal, thus most probably the cause for lack of ommph to the voice/sound
10. Dipping in water will make the speaker hole filled up with them, and will mute the sound level substantially, but leaving it to dry ~30mins will solve the issue
11. Dipping in the water with the plug/cover open will surely wreck the phone. There is a white piece of paper on the inside of these covered port holes to detect water contact. Might be used as evidence to voiding the warranty of the unit
12. The water resistant is for accidental events. Sony have advised against salt water or high chlorine water exposure.
other infos:
13. Stamina mode will disable the notification LED. Turn it off will still yield no notification for some. Hard reset and/or factory reset will revive it back
14. Rooting of the phone (currently) requires unlocking bootloader. Unlocking boot loader will wipe the DRM on the phones, which the Bravia Engine needed to run. So for now, rooting means losing the BE function
feel free to correct me
My apologies for posting this in the wrong section, I usually try to keep my thread titles informative and make sure to post in the right section but I was a bit quick to post this one. I have reported the thread and it will probably be moved soon.
mcchin: I didn't catch your tone as harsh and if you hadn't brought it up yourself I would've regarded your answer as just another informative addendum to the previous posts. I did a few Google-searches trying to find info about the extra protectors but couldn't find anything useful and wanted to be damn sure that the phone in fact is waterproof in it's current condition before I make an a** out of myself showing off this expensive piece.
Now I can put my phone in the sink and see if I can get rid of some dust that have lodged between the screen and chassis

[Q] Xperia z fall

Hello friends, two days before the phone fell out of my pocket descends out of the cab, rear, minor cracks occurred, the device got Turkcell, was sent to the room to change the back cover, subject to the warranty,charged 95 pounds, I wonder if the cover is changed, been a nuisance waterproof property, information or Do you have any idea?
OP I will ask you to read to the Forum Rules on posting....
5. Post a message only once.
As a large forum we don't need unnecessary clutter,

Can everybody that hates the ASF please write to Sony?

Hi guys,
The bottom line is if enough people complain about this issue, we may have a chance to keep this off future models.
This was my strongly worded email to Sony along with their reply:
-----Original Message-----
From: [email protected]**********,.******
Sent: 15/11/2013 02:51:03
To: [email protected]
Subject: Phones Question to support
From: <[email protected]**********.*****>
Subject: Phones Question to support
Phone model:
IMEI:
Message:
Dear sir/madam
After many years with Apple, I finally gave in to your current advertising campaign promoting your latest flagship, the Z1, which you have been carpet bombing every conceivable medium with. I sold my iPhone 5 and bought a Z1.
However, unless you make one huge change with the Z2, I will sadly be forced to move to a different brand in a year's time.
This is because you are insisting on ruining one of the most beautiful phones in the world with an anti shatter film ON top of the screen.
In your literature you say that you use scratch resistant glass, *just to stick the most scratch prone plastic trash over the glass in the world!
WHY WHY WHY!!?!?
It absolutely blights the phone. *Which person is responsible for this most ridiculous decision?
Please do not try and explain this away as a health and safety issue, *you are the ONLY manufacturer in the world who ruins their beautiful phones like this. If every other manufacturer can do without, *so can you.
As the film has adhesive on it, *may I suggest you put it on the inside of the glass? *Or use Gorilla Glass like every other manufacturer.
I love the phone. *I love the Walkman app. *I love the Sony brand, *it has always resonated with quality since childhood, *ever since I first admired my aunt's age old Trinitron TV.
But I detest scratches. *And I loathe the fact that you claim the glass on the screen is scratch proof when it has a scratch prone plastic layer baked onto it which makes the phone look tatty and old after just a month of careful use.
Will I buy another Sony phone again I'd it comes with the ASF glued on the outside of the phone again?
I'm terribly sad to say never.
Complaints about this are rife in online forums. *Everybody hates it.
Please pass this email as high up the chain of command as you can. *I'm sure you have had many people complain and if enough complain, *maybe Sony will listen.
I also want you to make it. *To take Samsung's place. *You have so much more style than them and you deserve their spot there is no doubt, *but as long as you ruin your screens I'm afraid I cannot help you get there...
Best regards,
Johann Fourie
***************
Dear Johann,
Thank you for contacting the Sony Xperia support centre.
Im sorry for any issues with the screen protectors on the Sony Xperia Z1. We have read through your comments and appreciate the time you have taken to leave this feedback and apologise for any issues this has caused.
Sony take feedback very seriously and will try to implement this if possible, we cant guarantee anything will come of this information but will do our best to improve our products in the future.
Im sorry again for any issues caused, thank you again for your feedback.
For the latest news, information and product support please visit www.sonymobile.com.
If you require any further assistance then please do not hesitate to contact us again. Please use the below link for all our contact information.
http://www.sonymobile.com/gb/support/contact-us/
Please be aware that should you not respond within 5 days of this email your query will be automatically closed. Any further communications will not reach our support and a new query will need to be raised.
Kind Regards,
Daniel Atkinson
Sony Xperia UK Customer Services
Sent from my C6903 using xda app-developers app
No idea where all those asterisks came from they weren't in my email lol
Sent from my C6903 using xda app-developers app
Johann_London said:
Hi guys,
The bottom line is if enough people complain about this issue, we may have a chance to keep this off future models.
This was my strongly worded email to Sony along with their reply:
-----Original Message-----
From: [email protected]**********,.******
Sent: 15/11/2013 02:51:03
To: [email protected]
Subject: Phones Question to support
From: <[email protected]**********.*****>
Subject: Phones Question to support
Phone model:
IMEI:
Message:
Dear sir/madam
After many years with Apple, I finally gave in to your current advertising campaign promoting your latest flagship, the Z1, which you have been carpet bombing every conceivable medium with. I sold my iPhone 5 and bought a Z1.
However, unless you make one huge change with the Z2, I will sadly be forced to move to a different brand in a year's time.
This is because you are insisting on ruining one of the most beautiful phones in the world with an anti shatter film ON top of the screen.
In your literature you say that you use scratch resistant glass, *just to stick the most scratch prone plastic trash over the glass in the world!
WHY WHY WHY!!?!?
It absolutely blights the phone. *Which person is responsible for this most ridiculous decision?
Please do not try and explain this away as a health and safety issue, *you are the ONLY manufacturer in the world who ruins their beautiful phones like this. If every other manufacturer can do without, *so can you.
As the film has adhesive on it, *may I suggest you put it on the inside of the glass? *Or use Gorilla Glass like every other manufacturer.
I love the phone. *I love the Walkman app. *I love the Sony brand, *it has always resonated with quality since childhood, *ever since I first admired my aunt's age old Trinitron TV.
But I detest scratches. *And I loathe the fact that you claim the glass on the screen is scratch proof when it has a scratch prone plastic layer baked onto it which makes the phone look tatty and old after just a month of careful use.
Will I buy another Sony phone again I'd it comes with the ASF glued on the outside of the phone again?
I'm terribly sad to say never.
Complaints about this are rife in online forums. *Everybody hates it.
Please pass this email as high up the chain of command as you can. *I'm sure you have had many people complain and if enough complain, *maybe Sony will listen.
I also want you to make it. *To take Samsung's place. *You have so much more style than them and you deserve their spot there is no doubt, *but as long as you ruin your screens I'm afraid I cannot help you get there...
Best regards,
Johann Fourie
***************
Dear Johann,
Thank you for contacting the Sony Xperia support centre.
Im sorry for any issues with the screen protectors on the Sony Xperia Z1. We have read through your comments and appreciate the time you have taken to leave this feedback and apologise for any issues this has caused.
Sony take feedback very seriously and will try to implement this if possible, we cant guarantee anything will come of this information but will do our best to improve our products in the future.
Im sorry again for any issues caused, thank you again for your feedback.
For the latest news, information and product support please visit www.sonymobile.com.
If you require any further assistance then please do not hesitate to contact us again. Please use the below link for all our contact information.
http://www.sonymobile.com/gb/support/contact-us/
Please be aware that should you not respond within 5 days of this email your query will be automatically closed. Any further communications will not reach our support and a new query will need to be raised.
Kind Regards,
Daniel Atkinson
Sony Xperia UK Customer Services
Sent from my C6903 using xda app-developers app
Click to expand...
Click to collapse
Just peel it off with a razorblade. I used the gap under the earpiece speaker as a starting point. Sony logo comes off with it (on the front) and it looks much better. Besides, the glass underneath isn't Gorilla, but it is Dragontrail, which is just as good, if not better.
edit: Windex works great to get the remaining glue residue off.
Already wrote to sony mobile sweden about it....
Do you guys add another screen protector when removing this one? Was thinking about that "glass m" branded one (google it) its a tempered glass screen protector, not plastic like rest
Sent from my C6903 using xda app-developers app
Does the screen tinting change when removing the protector?
I also read something about the glass being very prone to fingerprints/smudges and way hard to clean, is this true? Am a bit interested in trying it, even though it doesn't bother me too much atm.

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