[Q] WiFi dropping out - One (M7) Q&A, Help & Troubleshooting

Sorry mods please move to Q&A
I received my One on 4/17. I've been noticing that while I'm home say browsing on play store, the WiFi will drop out for a few seconds and then reconnect. I was wondering if anyone else is experiencing this as well.
I've tried rebooting my router but that didn't seem to help. I will try to maybe assign the mac address a fixed ip on the router to see if maybe there is an ip conflict within the house.
Sent from my HTC One using xda premium

born_fisherman said:
Sorry mods please move to Q&A
I received my One on 4/17. I've been noticing that while I'm home say browsing on play store, the WiFi will drop out for a few seconds and then reconnect. I was wondering if anyone else is experiencing this as well.
I've tried rebooting my router but that didn't seem to help. I will try to maybe assign the mac address a fixed ip on the router to see if maybe there is an ip conflict within the house.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I'm noticing this on my One as well. Just got it today and wifi is very patchy to say the least. Cannot hold a music stream, websites slow to load if at all some times, games / play store getting "no connection" errors... Wifi indicator shows 5 bars, but connection certainly isn't 5 bars worth...

Go into WiFi settings > advanced and select 'best WiFi performance'.

Some other things to try in your router (from reading about this somewhere else);
Try switching to 2.4GHz if you are on 5.0GHz. My One X did not play nice with 5.0GHz networks.
Try changing the channel selection from Auto to a fixed channel. Avoid choosing channel 13 too.
Give this a bash: https://play.google.com/store/apps/details?id=org.wahtod.wififixer&hl=en

nobnut said:
Go into WiFi settings > advanced and select 'best WiFi performance'.
Click to expand...
Click to collapse
That seems to have done the trick. Thanks

imugli said:
That seems to have done the trick. Thanks
Click to expand...
Click to collapse
Great. Big thanks. For me to!:good:

Related

[Q] Any Issues with WiFi

Loving the phone really, one thing i have noticed is when ever im downloading or uploading large files through my home WIFI after a short period the phone disconnects from the network and i have to reconnect manually. Any ideas is anyone else having the same issue. All my other devices are fine
Same thing here, but it reconnects itself - just losing the connection for 1-2 seconds. It happens sometimes even when browsing the web. Most likely some kind of software bug.
Had similar symptoms when playing with the phone at work`s WiFi (1st day of usage). On my home WiFi nothing wrong at all.
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
abd_alazeez2002 said:
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
Yeah checked that it happens even with the screen on. i got the screen to stay awake when charging and usually download my big files the i gave up trying to download A Bards Tale last night.
marcgear said:
Loving the phone really, one thing i have noticed is when ever im downloading or uploading large files through my home WIFI after a short period the phone disconnects from the network and i have to reconnect manually. Any ideas is anyone else having the same issue. All my other devices are fine
Click to expand...
Click to collapse
it happens sometimes in s3, s2, xS and etc
it s a bug and will repair by software update or flashing another rom/firmware by urself if know wht to do.
abd_alazeez2002 said:
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
I found that WiFi is one of the most power draining things on phones. The best thing would be to switch to mobile data while sleeping and turn wifi off during that time.
That way you can still receive everything, but since you're sleeping you will barely use any data at all.
To bad the phone can't do that automatically.
I'm getting frequent wifi drops in my home (netgear router, wpa psk security) and its also affecting other devices in the house! Other wifi networks I've connected to seem to be fine, no issues whatsoever. Sometimes it'll say its connected, but no data, other times it will disconnect entirely.
This is a VERY strange problem and the fact that its affecting the wifi connection to other devices is even stranger.
Just an update on this, I returned my phone to P4U this morning as the wifi thing was annoying me and the phone has eaten 823mb of mobile data in one weekend even though i had mobile data turned off and connected to WIFI, The handset said i used 115mb and Voda said 823mb. not the only reason i returned it but it needed changing. So got my new handset up and running this afternoon and im set up and i been downloading all my files and apps with out any problems.
So looks like i had a dud phone first time around.
Xperia rebooting fibre broadband gateway???
hanleyco said:
I'm getting frequent wifi drops in my home (netgear router, wpa psk security) and its also affecting other devices in the house! Other wifi networks I've connected to seem to be fine, no issues whatsoever. Sometimes it'll say its connected, but no data, other times it will disconnect entirely.
This is a VERY strange problem and the fact that its affecting the wifi connection to other devices is even stranger.
Click to expand...
Click to collapse
Getting the same problem too. All my other devices (Nexus7, Ipad, PC) can connect fine to my wireless home network (fibre). But when I start connecting my Xperia Z to the wireless network, after 5 mins, my Gateway will hang, and restart itself. Happens all the time without fail as long as I have my phone hooked up to the wireless network.
Anyone else facing this problem?? I'm kinda at a loss now on how to solve it. Tried adjusting settings on my wireless channel too but doesn't seem to help. Any help will be greatly appreciated!!!
xentay said:
Getting the same problem too. All my other devices (Nexus7, Ipad, PC) can connect fine to my wireless home network (fibre). But when I start connecting my Xperia Z to the wireless network, after 5 mins, my Gateway will hang, and restart itself. Happens all the time without fail as long as I have my phone hooked up to the wireless network.
Anyone else facing this problem?? I'm kinda at a loss now on how to solve it. Tried adjusting settings on my wireless channel too but doesn't seem to help. Any help will be greatly appreciated!!!
Click to expand...
Click to collapse
Ok, so i reckon this could be an issue with not having a static I.P address. Gonna change it tonight when I get home and see if the problem is solved. It's either that or it may be trying to connect to a port thats used for something else? Have ports assigned for my Xbox ect. I'm not too knowledgeable about these things so any other suggestions are welcome. Not too many settings on the phone unfortunately so the problem has to be solved using the router I'd say.
hanleyco said:
Ok, so i reckon this could be an issue with not having a static I.P address. Gonna change it tonight when I get home and see if the problem is solved. It's either that or it may be trying to connect to a port thats used for something else? Have ports assigned for my Xbox ect. I'm not too knowledgeable about these things so any other suggestions are welcome. Not too many settings on the phone unfortunately so the problem has to be solved using the router I'd say.
Click to expand...
Click to collapse
I have static ip set up since the beginning, and I also have the problems. Only my problem seems to stem from 2.4 GHz/ 5 GHz (if this is even possible). 5 GHz is the preferred one, but this one seems to be out of range sometimes and it switches to mobile data. The 5 GHz is then out of range, while the 2.4 GHz is not. Very strange.
Ive found the Xperia Z has held on to a 5GHz Wi-Fi signal better than any other device I've used before, but the 2.4GHz can often disappear...
Very odd, although at home I am quite happy that 5GHz works better as there's far less interference from local neighbours. Perhaps that's causing the problem - in that the XZ isn't so well set up to cope with other routers on the same Wi-Fi channels??
The reach of my 2.4 GHz is at 75%, while 5 GHz is at 50%??? Strange.
I would always expect 2.4GHz to carry further, and so I am surprised by my experience too.
In my case, there's only 1 5GHz router visible other than mine, but countless 2.4GHz ones. Not sure why that would make the XZ drop (and sometimes even lose) the connection - but that's what seems to be happening.
Xperia Z no wi-fi without SIM
I have a different wi-fi issue with my Xperia Z. It does not connect to my home wi-fi when there is no SIM in the phone. It just says that the network is out of reach. When I pop in the SIM card, it connects automatically. Actually, all the hi-end Sony phones I tried recently do this (Ion, T and more). I've been looking for a solution here on the forum, but didn't find any helpful topic. But maybe I was looking wrong. Does anyone know, what to do?
lvoky said:
I have a different wi-fi issue with my Xperia Z. It does not connect to my home wi-fi when there is no SIM in the phone. It just says that the network is out of reach. When I pop in the SIM card, it connects automatically. Actually, all the hi-end Sony phones I tried recently do this (Ion, T and more). I've been looking for a solution here on the forum, but didn't find any helpful topic. But maybe I was looking wrong. Does anyone know, what to do?
Click to expand...
Click to collapse
I think the obvious answer is put a SIM in there... and if that means getting any old SIM and cutting it to size, even if it's not registered on any network, then do that.
I wonder if it the phone is looking at the SIM to identify the country, and therefore what channels can be used? I say this because when I first used the phone (without SIM) I also had problems [router not showing up in a scan], and my router is on channel 13. I then put in a SIM and at some stage did another scan and it found my router.
Is your router perhaps on channel 11, 12 or 13?
I know it's a long shot, but who knows?
jonmorris said:
I think the obvious answer is put a SIM in there... and if that means getting any old SIM and cutting it to size, even if it's not registered on any network, then do that.
I wonder if it the phone is looking at the SIM to identify the country, and therefore what channels can be used? I say this because when I first used the phone (without SIM) I also had problems [router not showing up in a scan], and my router is on channel 13. I then put in a SIM and at some stage did another scan and it found my router.
Is your router perhaps on channel 11, 12 or 13?
I know it's a long shot, but who knows?
Click to expand...
Click to collapse
Interesting point, will try to investigate with the channels. And I may also try to dig out some inactive SIM, thanks for the tip... The only thing I found is, that the problem obviously appears only with the WPA2-PSK security. With WPA, its all a-OK...
If you look inside the build.prop
The wifi.channel is not assigned,maybe this can gives you an idea guys.
Sent from my C6602 using xda premium
My 2.4GHz has autochannel and 5Ghz is @ 44.

[Q] Wifi connection

Hello forum! I'm having an annoying issue with my I9070: when I connect to my domestic wireless LAN the cellphone regularly accesses the Web and web-based apps work fine. But if I leave the phone inactive for, say, 10 minutes, it won't be able to access internet sources. The strange thing is that it still reports being connected to the LAN: to regain the connection I have to turn off the Wifi and turn it on again.
This is annoying because those apps that work in background can't actually access Internet and thus won't function regularly!
I've looked for solutions on the Net: I found that Android phones have troubles with WPA-PSK-protected wireless networks, such as mine; I found suggestions regarding the code *#001#* to access a debug screen where to turn off Wifi sleep mode (but for heaven's sake, I couldn't be able to find this goddamn option!); somebody suggested to switch to static IPs on the phone, to no avail.
If it can help, I have an unrooted phone with Gingerbread 2.3.6.
Try to go to Settings - Wi-fi - Advanced - Wifi always on > there check always.
I hope it helped
frzek said:
Try to go to Settings - Wi-fi - Advanced - Wifi always on > there check always.
I hope it helped
Click to expand...
Click to collapse
Yep, the setting was already checked.
I can't seem to understand if the problem is in the router or in my smartphone. Hope it's not an hardware issue.
cicciograna said:
Yep, the setting was already checked.
I can't seem to understand if the problem is in the router or in my smartphone. Hope it's not an hardware issue.
Click to expand...
Click to collapse
Do you have some battery boost application installed or something else what could affect turning wireless off? If you have, try to uninstall it.
frzek said:
Do you have some battery boost application installed or something else what could affect turning wireless off? If you have, try to uninstall it.
Click to expand...
Click to collapse
Only battery related app is Battery Widget from Elvison, and it's just a widget showing me the charge left. Don't think it could be the problem, it doesn't feature any battery saving or battery boost function.
I'm experiencing exactly the same problem, but I only have this using my home Wifi.
Looking for a solution also!
EDIT: Do you have this everywhere but also just at one specific place or router?
What brand is your router?
Sent from my GT-I9070 using xda app-developers app
sandrin0 said:
I'm experiencing exactly the same problem, but I only have this using my home Wifi.
Looking for a solution also!
EDIT: Do you have this everywhere but also just at one specific place or router?
What brand is your router?
Sent from my GT-I9070 using xda app-developers app
Click to expand...
Click to collapse
Sorry for the delay of my answer.
I noticed that this happens at my girlfriend's house too, and also her wireless network is protected via WPA-PSK.
My brand of router is Sitecom, while my girlfriend's is DLink.
I'm using a sitecom at home too.. Guess the problem is more in the router than on the phone.
I've already been through the routers setting but unable to find anything..
Sent from my GT-I9070 using xda app-developers app
is there any way/tweak to get more speed from the existing wifi connection in galaxy s advance??

[Q] Wifi speed too low in HTC desire C

Hi friends,
i have owned HTC desire C, for the past two days my phone's wifi is not functioning properly like connecting but speed is too low which is 0.20 mbps for 2mb broadband speed. i have tried other phone in same wifi it works properly but not my phone does. i have also tried internet pass through options too but the speed is too low. please suggest me a solutions i m helpless!!!! I have attached a screenshot please find it.
Note:
This happens when i updated the play store software and when my weather service is not showing the current location. So i turned GPS On and try to update the weather service after trying several times it got updated but after that Wifi speed problem started.
when i tried in speed test software it shows the exact speed few times but other internet connection is very below par. please find the attachment
I have resetted my phone in factory settings options.
I have tried forgot network and reconnect it.
I have restarts the phone too nothing happens....
Any help !!!!!!!!!
Thanks,
jithupm17
I have already posted a solution. Check if it helps.
http://forum.xda-developers.com/showthread.php?t=2138466
wifi -> option -> advanced -> check increase wifi perfomance (may decrease battery life)
Tried that too check the screenshot!!!
pratik11 said:
I have already posted a solution. Check if it helps.
http://forum.xda-developers.com/showthread.php?t=2138466
Click to expand...
Click to collapse
Hi utsav and pratik,
First of all thanks for ur reply,i have tried that option now but no to avail. One more thing i have to say it download speed only get slow when i connect my home wifi network or internet pass through options. Its get great speed wen i connect phone with neighbour wifi which is next to my house,this happens from last night only.Any idea!!!!
Thanks,
jithupm17
Buy a new wireless router
Sent from my HTC Desire C
einstein.frat said:
Buy a new wireless router
Sent from my HTC Desire C
Click to expand...
Click to collapse
But it works fine in my home computer!!!!!!! i have dyanmic IP setting in TPLink router. my question is this my phone problem or wifi router or broadband problem.
Thanks,
jithupm17
You can rule out the phone as the issue if it works fine on other networks. Your PC on your home network, is it wired or wireless?
Sent from my HTC Desire C using xda premium
If you have slow wifi, someone on your network, must be downloading a torrent, or downloading stuff. Bottlenecking ur connection.
Sent from my e-mail
einstein.frat said:
If you have slow wifi, someone on your network, must be downloading a torrent, or downloading stuff. Bottlenecking ur connection.
Sent from my e-mail
Click to expand...
Click to collapse
Hi,
I have resetted my wifi router it works great.Thanks for all your help. Please try to solve my proximity sensor problem black screen problem which i opened in another thread please find me a solution.
Thanks,
Rineesh.PM

Wifi connecting... saved... obtaining ip address... saved

I'm wondering if anyone running either cm 10 or Pac roms is having issues after a few weeks, of wifi attempting to connect then saying saved and doing that over and over again and not connecting. I know other people not necessarily using this phone have had this issue before but, I can't seem to find any solutions to the problem. I am currently running Pac all in one Rom and it was working great until today but, I have had these issues on cm 10 before and the only thing that seems to fix is to flash a new Rom and I like this one and don't want to re-flash.
Sent from my MB886 using xda app-developers app
Mine was doing that but a dirty flash fixed it and I still have all my settings.
Sent from my PACMAN MATRIX HD MAXX
For me It is doing this on stock sometime.
Sent from my MB886 using xda premium
Hogman500 said:
I'm wondering if anyone running either cm 10 or Pac roms is having issues after a few weeks, of wifi attempting to connect then saying saved and doing that over and over again and not connecting. I know other people not necessarily using this phone have had this issue before but, I can't seem to find any solutions to the problem. I am currently running Pac all in one Rom and it was working great until today but, I have had these issues on cm 10 before and the only thing that seems to fix is to flash a new Rom and I like this one and don't want to re-flash.
Sent from my MB886 using xda app-developers app
Click to expand...
Click to collapse
I always get this issue on custom ROMs
Sent from my MB886 using xda premium
I've been having this issue as well, again and again.. I've had about a 50/50 success rate with dirty flashing. Anyway, I believe the problem has something to do with the dhcp assigned ip addresses from the router. It's something on the phone side of it because changing dhcp settings,lease times etc., on the router have no effect. When you lose WiFi and it goes into that loop and won't connect, go into WiFi settings, and forget your network. Then select your network again and enable the advanced settings. Change from dhcp to static and then assign yourself a local IP. I have a Linksys router so I entered 192.168.1.8 . so I believe a netgear router would be 192.168.2.?? , the ?? or 8 being whatever is unused on your network. If you haven't already, enter your password and connect. I connected immediately after that. I understand this isn't really a "fix" because won't help you when trying to connect to networks that you can't assign your own IP, like say Starbucks or somewhere.. But hopefully this may point someone who knows more about this stuff in the right direction to actually fix whatever is off in the phone. Drivers maybe? Hope this helps!
Sent from my MB886 using xda premium
Thank you for the explanation I tried a dirty flash and that solves it for about 12 hours. I am getting faster at flashing and restoring everything and am now flashing a new Rom every couple of days so it's not that big of a deal I'll just take it as a sign I should try a new Rom I'm now running the unofficial aokp Rom and I'm liking it next time it happens I'll just try another. Thanks for all the help glad to know the issue isn't because I've done something wrong.
Sent from my MB886 using xda app-developers app
MrGrinch88 said:
I've been having this issue as well, again and again.. I've had about a 50/50 success rate with dirty flashing. Anyway, I believe the problem has something to do with the dhcp assigned ip addresses from the router. It's something on the phone side of it because changing dhcp settings,lease times etc., on the router have no effect. When you lose WiFi and it goes into that loop and won't connect, go into WiFi settings, and forget your network. Then select your network again and enable the advanced settings. Change from dhcp to static and then assign yourself a local IP. I have a Linksys router so I entered 192.168.1.8 . so I believe a netgear router would be 192.168.2.?? , the ?? or 8 being whatever is unused on your network. If you haven't already, enter your password and connect. I connected immediately after that. I understand this isn't really a "fix" because won't help you when trying to connect to networks that you can't assign your own IP, like say Starbucks or somewhere.. But hopefully this may point someone who knows more about this stuff in the right direction to actually fix whatever is off in the phone. Drivers maybe? Hope this helps!
Sent from my MB886 using xda premium
Click to expand...
Click to collapse
Sadly it doesn't work for clear wireless modems/routers.
Sent from my MB886 using xda premium
TTLayland said:
Sadly it doesn't work for clear wireless modems/routers.
Sent from my MB886 using xda premium
Click to expand...
Click to collapse
having same problem from same router
chiikko561 said:
having same problem from same router
Click to expand...
Click to collapse
Is there anyway to fix this issue yet?
@TTLayland said exactly what I'd say...static IP. I'll add the the Devs are working on updated WiFi drivers for the kernel. When that's ready hopefully that'll work for ya'll. I haven't had any WiFi issues for the past few weeks. Connected to my House, McD's, and the hospital.
Post the actual make & model of your router and I/we'll see what can be found for it.
Also, try setting the phone to 2.4 Ghz only...my old router was 2.4ghz and the auto setting would randomly kick me. New router broadcasts in both 5ghz and 2.4ghz, I connect to the 5ghz one and use auto without issue.
skeevydude said:
@TTLayland said exactly what I'd say...static IP. I'll add the the Devs are working on updated WiFi drivers for the kernel. When that's ready hopefully that'll work for ya'll. I haven't had any WiFi issues for the past few weeks. Connected to my House, McD's, and the hospital.
Post the actual make & model of your router and I/we'll see what can be found for it.
Also, try setting the phone to 2.4 Ghz only...my old router was 2.4ghz and the auto setting would randomly kick me. New router broadcasts in both 5ghz and 2.4ghz, I connect to the 5ghz one and use auto without issue.
Click to expand...
Click to collapse
a lot of the times I have to log into my router and turn the security completely off and then log on with my phone get a connection and then log back into my router turn the security back on and then I'm good to go.
Kinda like the flashing back to ICS to get a GPS lock to work on custom jb ROM's
Sent from my MB886 using xda premium
skeevydude said:
@TTLayland said exactly what I'd say...static IP. I'll add the the Devs are working on updated WiFi drivers for the kernel. When that's ready hopefully that'll work for ya'll. I haven't had any WiFi issues for the past few weeks. Connected to my House, McD's, and the hospital.
Post the actual make & model of your router and I/we'll see what can be found for it.
Also, try setting the phone to 2.4 Ghz only...my old router was 2.4ghz and the auto setting would randomly kick me. New router broadcasts in both 5ghz and 2.4ghz, I connect to the 5ghz one and use auto without issue.
Click to expand...
Click to collapse
Ok, I didn't realize Devs were working on it. I have statics set for my home, but being a Network Admin I travel to many different networks and because of the way our network transverses settinig an ip is not an option as the same SSID is used for about 95 different sites. So DHCP is a must.
I just thought it was strange that the Carbon rom I am using was working for about 2 weeks correctly then stopped connecting, sometimes a reboot will get it to connect.
Thanks.
I wish it would work I just gave up on wifi on ahd if using custom rom
Sent from my MB860 using xda app-developers app
LeGenDz R3DeaDz said:
For me It is doing this on stock sometime.
Sent from my MB886 using xda premium
Click to expand...
Click to collapse
*shivers* I remember that.... What I used to do is just reboot my phone.
Sent from my PACman Atrix HD using XDA Premium

[Q] Wireless Gets Disconnected Oftenly

Hello,
After I bought this tablet, I am always having an issue whatever ROM i try doesnt matter (stock one, stock latest, crombi-x, crombi-kk)
WI-FI works great on my home network which is password protected and not much channel congestion around.
WI-FI gets disconnected very often (every 2-3 minutes generally if only I start surfing) at work, where there is lots of WI-FI in the same channels (this is because most of networks are from the same router). At work, if I start a download and do nothing else it goes good but whenever I start surfing, then i get disconnected. Work WI-FI is not secure by WPA etc but certificate authantication is required. So I suspect there is something wrong wiht certificate services with the device or software. It sounds like a buffer gets full when I connect to different web sites.
I tried a lot of browsers and there is no difference between them.
Any help will be appriciated.
I have that problem also. But it happened only after I bought a cheap dlink n300. Before that I was using a Belkin and it was fine.I Just have to hit retry.
YayYouFixedIt said:
I have that problem also. But it happened only after I bought a cheap dlink n300. Before that I was using a Belkin and it was fine.I Just have to hit retry.
Click to expand...
Click to collapse
we have a cisco device at work, i dont know specific problem but there might be hundreds of people that connects to this network, they dont have any problem.
erkanea said:
we have a cisco device at work, i dont know specific problem but there might be hundreds of people that connects to this network, they dont have any problem.
Click to expand...
Click to collapse
It may be the battery save feature of the tablet that is disconnecting you from WiFi. Try turning that off to see if you still have the issue.
TrekMD said:
It may be the battery save feature of the tablet that is disconnecting you from WiFi. Try turning that off to see if you still have the issue.
Click to expand...
Click to collapse
I am not having an issue at home network, so I don't think power save features causing this. Also, I have tried with power saving disabled from settings and result is same.
Sent from my K00C using XDA Free mobile app
erkanea said:
I am not having an issue at home network, so I don't think power save features causing this. Also, I have tried with power saving disabled from settings and result is same.
Sent from my K00C using XDA Free mobile app
Click to expand...
Click to collapse
If you are not having the issue at home then it is more likely the work Cisco setup.
I used to have the same problem on my home network. I live in the city and have lots of Wifi-networks around (about 15 to 20). At work, where wifi channels aren't so crowded, i didn't have this problem.
What fixed it for me was to put the router to 802.11n-only (before it was mixed n/g/b). As from that moment (many months ago) i haven't had a single disconnect. But I guess this might not be a solution for you...

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