Hello,
After I bought this tablet, I am always having an issue whatever ROM i try doesnt matter (stock one, stock latest, crombi-x, crombi-kk)
WI-FI works great on my home network which is password protected and not much channel congestion around.
WI-FI gets disconnected very often (every 2-3 minutes generally if only I start surfing) at work, where there is lots of WI-FI in the same channels (this is because most of networks are from the same router). At work, if I start a download and do nothing else it goes good but whenever I start surfing, then i get disconnected. Work WI-FI is not secure by WPA etc but certificate authantication is required. So I suspect there is something wrong wiht certificate services with the device or software. It sounds like a buffer gets full when I connect to different web sites.
I tried a lot of browsers and there is no difference between them.
Any help will be appriciated.
I have that problem also. But it happened only after I bought a cheap dlink n300. Before that I was using a Belkin and it was fine.I Just have to hit retry.
YayYouFixedIt said:
I have that problem also. But it happened only after I bought a cheap dlink n300. Before that I was using a Belkin and it was fine.I Just have to hit retry.
Click to expand...
Click to collapse
we have a cisco device at work, i dont know specific problem but there might be hundreds of people that connects to this network, they dont have any problem.
erkanea said:
we have a cisco device at work, i dont know specific problem but there might be hundreds of people that connects to this network, they dont have any problem.
Click to expand...
Click to collapse
It may be the battery save feature of the tablet that is disconnecting you from WiFi. Try turning that off to see if you still have the issue.
TrekMD said:
It may be the battery save feature of the tablet that is disconnecting you from WiFi. Try turning that off to see if you still have the issue.
Click to expand...
Click to collapse
I am not having an issue at home network, so I don't think power save features causing this. Also, I have tried with power saving disabled from settings and result is same.
Sent from my K00C using XDA Free mobile app
erkanea said:
I am not having an issue at home network, so I don't think power save features causing this. Also, I have tried with power saving disabled from settings and result is same.
Sent from my K00C using XDA Free mobile app
Click to expand...
Click to collapse
If you are not having the issue at home then it is more likely the work Cisco setup.
I used to have the same problem on my home network. I live in the city and have lots of Wifi-networks around (about 15 to 20). At work, where wifi channels aren't so crowded, i didn't have this problem.
What fixed it for me was to put the router to 802.11n-only (before it was mixed n/g/b). As from that moment (many months ago) i haven't had a single disconnect. But I guess this might not be a solution for you...
Related
Loving the phone really, one thing i have noticed is when ever im downloading or uploading large files through my home WIFI after a short period the phone disconnects from the network and i have to reconnect manually. Any ideas is anyone else having the same issue. All my other devices are fine
Same thing here, but it reconnects itself - just losing the connection for 1-2 seconds. It happens sometimes even when browsing the web. Most likely some kind of software bug.
Had similar symptoms when playing with the phone at work`s WiFi (1st day of usage). On my home WiFi nothing wrong at all.
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
abd_alazeez2002 said:
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
Yeah checked that it happens even with the screen on. i got the screen to stay awake when charging and usually download my big files the i gave up trying to download A Bards Tale last night.
marcgear said:
Loving the phone really, one thing i have noticed is when ever im downloading or uploading large files through my home WIFI after a short period the phone disconnects from the network and i have to reconnect manually. Any ideas is anyone else having the same issue. All my other devices are fine
Click to expand...
Click to collapse
it happens sometimes in s3, s2, xS and etc
it s a bug and will repair by software update or flashing another rom/firmware by urself if know wht to do.
abd_alazeez2002 said:
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
I found that WiFi is one of the most power draining things on phones. The best thing would be to switch to mobile data while sleeping and turn wifi off during that time.
That way you can still receive everything, but since you're sleeping you will barely use any data at all.
To bad the phone can't do that automatically.
I'm getting frequent wifi drops in my home (netgear router, wpa psk security) and its also affecting other devices in the house! Other wifi networks I've connected to seem to be fine, no issues whatsoever. Sometimes it'll say its connected, but no data, other times it will disconnect entirely.
This is a VERY strange problem and the fact that its affecting the wifi connection to other devices is even stranger.
Just an update on this, I returned my phone to P4U this morning as the wifi thing was annoying me and the phone has eaten 823mb of mobile data in one weekend even though i had mobile data turned off and connected to WIFI, The handset said i used 115mb and Voda said 823mb. not the only reason i returned it but it needed changing. So got my new handset up and running this afternoon and im set up and i been downloading all my files and apps with out any problems.
So looks like i had a dud phone first time around.
Xperia rebooting fibre broadband gateway???
hanleyco said:
I'm getting frequent wifi drops in my home (netgear router, wpa psk security) and its also affecting other devices in the house! Other wifi networks I've connected to seem to be fine, no issues whatsoever. Sometimes it'll say its connected, but no data, other times it will disconnect entirely.
This is a VERY strange problem and the fact that its affecting the wifi connection to other devices is even stranger.
Click to expand...
Click to collapse
Getting the same problem too. All my other devices (Nexus7, Ipad, PC) can connect fine to my wireless home network (fibre). But when I start connecting my Xperia Z to the wireless network, after 5 mins, my Gateway will hang, and restart itself. Happens all the time without fail as long as I have my phone hooked up to the wireless network.
Anyone else facing this problem?? I'm kinda at a loss now on how to solve it. Tried adjusting settings on my wireless channel too but doesn't seem to help. Any help will be greatly appreciated!!!
xentay said:
Getting the same problem too. All my other devices (Nexus7, Ipad, PC) can connect fine to my wireless home network (fibre). But when I start connecting my Xperia Z to the wireless network, after 5 mins, my Gateway will hang, and restart itself. Happens all the time without fail as long as I have my phone hooked up to the wireless network.
Anyone else facing this problem?? I'm kinda at a loss now on how to solve it. Tried adjusting settings on my wireless channel too but doesn't seem to help. Any help will be greatly appreciated!!!
Click to expand...
Click to collapse
Ok, so i reckon this could be an issue with not having a static I.P address. Gonna change it tonight when I get home and see if the problem is solved. It's either that or it may be trying to connect to a port thats used for something else? Have ports assigned for my Xbox ect. I'm not too knowledgeable about these things so any other suggestions are welcome. Not too many settings on the phone unfortunately so the problem has to be solved using the router I'd say.
hanleyco said:
Ok, so i reckon this could be an issue with not having a static I.P address. Gonna change it tonight when I get home and see if the problem is solved. It's either that or it may be trying to connect to a port thats used for something else? Have ports assigned for my Xbox ect. I'm not too knowledgeable about these things so any other suggestions are welcome. Not too many settings on the phone unfortunately so the problem has to be solved using the router I'd say.
Click to expand...
Click to collapse
I have static ip set up since the beginning, and I also have the problems. Only my problem seems to stem from 2.4 GHz/ 5 GHz (if this is even possible). 5 GHz is the preferred one, but this one seems to be out of range sometimes and it switches to mobile data. The 5 GHz is then out of range, while the 2.4 GHz is not. Very strange.
Ive found the Xperia Z has held on to a 5GHz Wi-Fi signal better than any other device I've used before, but the 2.4GHz can often disappear...
Very odd, although at home I am quite happy that 5GHz works better as there's far less interference from local neighbours. Perhaps that's causing the problem - in that the XZ isn't so well set up to cope with other routers on the same Wi-Fi channels??
The reach of my 2.4 GHz is at 75%, while 5 GHz is at 50%??? Strange.
I would always expect 2.4GHz to carry further, and so I am surprised by my experience too.
In my case, there's only 1 5GHz router visible other than mine, but countless 2.4GHz ones. Not sure why that would make the XZ drop (and sometimes even lose) the connection - but that's what seems to be happening.
Xperia Z no wi-fi without SIM
I have a different wi-fi issue with my Xperia Z. It does not connect to my home wi-fi when there is no SIM in the phone. It just says that the network is out of reach. When I pop in the SIM card, it connects automatically. Actually, all the hi-end Sony phones I tried recently do this (Ion, T and more). I've been looking for a solution here on the forum, but didn't find any helpful topic. But maybe I was looking wrong. Does anyone know, what to do?
lvoky said:
I have a different wi-fi issue with my Xperia Z. It does not connect to my home wi-fi when there is no SIM in the phone. It just says that the network is out of reach. When I pop in the SIM card, it connects automatically. Actually, all the hi-end Sony phones I tried recently do this (Ion, T and more). I've been looking for a solution here on the forum, but didn't find any helpful topic. But maybe I was looking wrong. Does anyone know, what to do?
Click to expand...
Click to collapse
I think the obvious answer is put a SIM in there... and if that means getting any old SIM and cutting it to size, even if it's not registered on any network, then do that.
I wonder if it the phone is looking at the SIM to identify the country, and therefore what channels can be used? I say this because when I first used the phone (without SIM) I also had problems [router not showing up in a scan], and my router is on channel 13. I then put in a SIM and at some stage did another scan and it found my router.
Is your router perhaps on channel 11, 12 or 13?
I know it's a long shot, but who knows?
jonmorris said:
I think the obvious answer is put a SIM in there... and if that means getting any old SIM and cutting it to size, even if it's not registered on any network, then do that.
I wonder if it the phone is looking at the SIM to identify the country, and therefore what channels can be used? I say this because when I first used the phone (without SIM) I also had problems [router not showing up in a scan], and my router is on channel 13. I then put in a SIM and at some stage did another scan and it found my router.
Is your router perhaps on channel 11, 12 or 13?
I know it's a long shot, but who knows?
Click to expand...
Click to collapse
Interesting point, will try to investigate with the channels. And I may also try to dig out some inactive SIM, thanks for the tip... The only thing I found is, that the problem obviously appears only with the WPA2-PSK security. With WPA, its all a-OK...
If you look inside the build.prop
The wifi.channel is not assigned,maybe this can gives you an idea guys.
Sent from my C6602 using xda premium
My 2.4GHz has autochannel and 5Ghz is @ 44.
Hello forum! I'm having an annoying issue with my I9070: when I connect to my domestic wireless LAN the cellphone regularly accesses the Web and web-based apps work fine. But if I leave the phone inactive for, say, 10 minutes, it won't be able to access internet sources. The strange thing is that it still reports being connected to the LAN: to regain the connection I have to turn off the Wifi and turn it on again.
This is annoying because those apps that work in background can't actually access Internet and thus won't function regularly!
I've looked for solutions on the Net: I found that Android phones have troubles with WPA-PSK-protected wireless networks, such as mine; I found suggestions regarding the code *#001#* to access a debug screen where to turn off Wifi sleep mode (but for heaven's sake, I couldn't be able to find this goddamn option!); somebody suggested to switch to static IPs on the phone, to no avail.
If it can help, I have an unrooted phone with Gingerbread 2.3.6.
Try to go to Settings - Wi-fi - Advanced - Wifi always on > there check always.
I hope it helped
frzek said:
Try to go to Settings - Wi-fi - Advanced - Wifi always on > there check always.
I hope it helped
Click to expand...
Click to collapse
Yep, the setting was already checked.
I can't seem to understand if the problem is in the router or in my smartphone. Hope it's not an hardware issue.
cicciograna said:
Yep, the setting was already checked.
I can't seem to understand if the problem is in the router or in my smartphone. Hope it's not an hardware issue.
Click to expand...
Click to collapse
Do you have some battery boost application installed or something else what could affect turning wireless off? If you have, try to uninstall it.
frzek said:
Do you have some battery boost application installed or something else what could affect turning wireless off? If you have, try to uninstall it.
Click to expand...
Click to collapse
Only battery related app is Battery Widget from Elvison, and it's just a widget showing me the charge left. Don't think it could be the problem, it doesn't feature any battery saving or battery boost function.
I'm experiencing exactly the same problem, but I only have this using my home Wifi.
Looking for a solution also!
EDIT: Do you have this everywhere but also just at one specific place or router?
What brand is your router?
Sent from my GT-I9070 using xda app-developers app
sandrin0 said:
I'm experiencing exactly the same problem, but I only have this using my home Wifi.
Looking for a solution also!
EDIT: Do you have this everywhere but also just at one specific place or router?
What brand is your router?
Sent from my GT-I9070 using xda app-developers app
Click to expand...
Click to collapse
Sorry for the delay of my answer.
I noticed that this happens at my girlfriend's house too, and also her wireless network is protected via WPA-PSK.
My brand of router is Sitecom, while my girlfriend's is DLink.
I'm using a sitecom at home too.. Guess the problem is more in the router than on the phone.
I've already been through the routers setting but unable to find anything..
Sent from my GT-I9070 using xda app-developers app
is there any way/tweak to get more speed from the existing wifi connection in galaxy s advance??
can anyone help me with wifi problems i am having?
my phone will connect to my home network and show connected however it seems that data does not load. I cannot load web pages often.
or when it does work it will cut out after a few minutes.
its pretty annoying as my service isnt the best in my house and if i want to watch youtube etc. wifi is obviously faster.
please help
lilk1d777 said:
can anyone help me with wifi problems i am having?
my phone will connect to my home network and show connected however it seems that data does not load. I cannot load web pages often.
or when it does work it will cut out after a few minutes.
its pretty annoying as my service isnt the best in my house and if i want to watch youtube etc. wifi is obviously faster.
please help
Click to expand...
Click to collapse
What is the rom that you use? Did you do clean flash? Did you flash any kernel? Did you try to forget the network and reconnect again? More information is needed.
Sent from my lair.
volk9029 said:
What is the rom that you use? Did you do clean flash? Did you flash any kernel? Did you try to forget the network and reconnect again? More information is needed.
Sent from my lair.
Click to expand...
Click to collapse
i'm using the stock ROM but i did unlock and root. i am using a asus RT-N56U with WPA2 personal AES encryption for security. Phone set for best wifi performance, wi-fi band on auto, keep wi-fi on during sleep.
I can connect and it will work usually especially if i turn off wifi then turn it back on. However, the problem exists that the length of time the connection will remain with the ability for loading webpages/video is unknown. It could be 2-5 minutes, but i've also tested it and its been able to hold a connection while constantly streaming a netflix movie.
I'm wondering if it could be resolved by setting my phone to connect to my home network via a static ip? seen things related to that elsewhere. It is very annoying and troublesome to have to constantly turn on/off the wifi when im sitting in the same place. I could be reading a webpage then click a link on it and then it will fail to load even though showing i am connected. Then i have to switch on and off. This has happened plenty of times within 30 minutes i've had to turn it on and off 3-4 times. To me that is not "functional".
is it something with my phone or router? or both?
lilk1d777 said:
i'm using the stock ROM but i did unlock and root. i am using a asus RT-N56U with WPA2 personal AES encryption for security. Phone set for best wifi performance, wi-fi band on auto, keep wi-fi on during sleep.
I can connect and it will work usually especially if i turn off wifi then turn it back on. However, the problem exists that the length of time the connection will remain with the ability for loading webpages/video is unknown. It could be 2-5 minutes, but i've also tested it and its been able to hold a connection while constantly streaming a netflix movie.
I'm wondering if it could be resolved by setting my phone to connect to my home network via a static ip? seen things related to that elsewhere. It is very annoying and troublesome to have to constantly turn on/off the wifi when im sitting in the same place. I could be reading a webpage then click a link on it and then it will fail to load even though showing i am connected. Then i have to switch on and off. This has happened plenty of times within 30 minutes i've had to turn it on and off 3-4 times. To me that is not "functional".
is it something with my phone or router? or both?
Click to expand...
Click to collapse
you definitely shouldnt have to connect with a static. it may help but what about when u r in public do you still have the problem?? if not then maybe u should try a new home networking device or play around with the security setting on ur router.
my wifi seems to work fine other than my speedtest results are only 3mbps up. i should be getting as much as 55, i used to get up to 40 on my gs3. i am totally stock, with the same settings.
lilk1d777 said:
i'm using the stock ROM but i did unlock and root. i am using a asus RT-N56U with WPA2 personal AES encryption for security. Phone set for best wifi performance, wi-fi band on auto, keep wi-fi on during sleep.
I can connect and it will work usually especially if i turn off wifi then turn it back on. However, the problem exists that the length of time the connection will remain with the ability for loading webpages/video is unknown. It could be 2-5 minutes, but i've also tested it and its been able to hold a connection while constantly streaming a netflix movie.
I'm wondering if it could be resolved by setting my phone to connect to my home network via a static ip? seen things related to that elsewhere. It is very annoying and troublesome to have to constantly turn on/off the wifi when im sitting in the same place. I could be reading a webpage then click a link on it and then it will fail to load even though showing i am connected. Then i have to switch on and off. This has happened plenty of times within 30 minutes i've had to turn it on and off 3-4 times. To me that is not "functional".
is it something with my phone or router? or both?
Click to expand...
Click to collapse
Do you have sleep mode turned on, in settings, power? Or power saver?
Sent from my lair.
Maybe try unplugging both your modem and router for 10 seconds and then plug them back in.
Sent from my HTCONE using xda app-developers app
Is anyone else having an issue where your device will be hooked up to a wifi network, will still indicate you're connected but no data will sync? I email myself and nothing happens. Happens with FB, Email, Gmail, and Voice Controls don't work.
ShamanicEnzan said:
Is anyone else having an issue where your device will be hooked up to a wifi network, will still indicate you're connected but no data will sync? I email myself and nothing happens. Happens with FB, Email, Gmail, and Voice Controls don't work.
Click to expand...
Click to collapse
I have that issue with my gNex and my wife's DNA on our home network. I don't think it is necessarily this phone, but I am not convinced (yet) that it is my router, either...
TheKaz said:
I have that issue with my gNex and my wife's DNA on our home network. I don't think it is necessarily this phone, but I am not convinced (yet) that it is my router, either...
Click to expand...
Click to collapse
It comes and goes, it looks almost app specific. I say Hello Google Now, and it seems to lock up on recognition or says it can't connect to google....but I'm able to browse the internet.
Yeah I've been having a ton of WiFi issues with this phone.
Slusho said:
Yeah I've been having a ton of WiFi issues with this phone.
Click to expand...
Click to collapse
I called Moto and after dealing with their terrible level 1 support I got the following:
HERE ARE THE INSTRUCTIONS FOR DOING THE WIPE CACHE PARTITION:
This will remove any temporary files that may be causing the problem, but will not delete your files or settings.
1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select
Tip: If the device reboots, you may have waited to long to make a selection, you will need to begin the process again.
4. The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)
5. Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and Vol Down key, and start the process again.
6. The device will display additional menu options (Text will appear in BLUE)
7. Use the VOL DOWN Key to scroll to wipe cache partition and the POWER Key to select this option
8. The device will then perform the partition wipe
9. The device will reboot and start the normal power up sequence
Ever since it hasn't had any problems, but it's only been a few hours as well.
The issues started happening again...turned off wifi and everything resynced perfectly...
ShamanicEnzan said:
The issues started happening again...turned off wifi and everything resynced perfectly...
Click to expand...
Click to collapse
Have you tried it on a different router?
Sent from my Nexus 7
phositadc said:
Have you tried it on a different router?
Sent from my Nexus 7
Click to expand...
Click to collapse
I haven't been able to yet, I'm hoping to at work, but my current router works with my laptop and my old HTC
ShamanicEnzan said:
I haven't been able to yet, I'm hoping to at work, but my current router works with my laptop and my old HTC
Click to expand...
Click to collapse
If it doesn't work properly with a different router try exchanging it. Also have you gone into advanced WiFi settings and forced the moto x to 2.4 GHz? If give that a try.
Sent from my Nexus 7
phositadc said:
If it doesn't work properly with a different router try exchanging it. Also have you gone into advanced WiFi settings and forced the moto x to 2.4 GHz? If give that a try.
Sent from my Nexus 7
Click to expand...
Click to collapse
It was set to auto, I set it to 2.4 ghz...now to wait if it happens again.
phositadc said:
If it doesn't work properly with a different router try exchanging it. Also have you gone into advanced WiFi settings and forced the moto x to 2.4 GHz? If give that a try.
Sent from my Nexus 7
Click to expand...
Click to collapse
The force to 2.4ghz actually made the problem occur a lot faster, any reason it might be due to the massive amount of wifi networks around? When I set to scan 5 ghz there was only one still open, I might go into my router and see if I can change the atenna settings.
EDIT: Turns out if I go to 5 ghz my computer can't connect, but I changed the channel to something less populated in the area to see if that helps.
DOUBLE EDIT: It appears to occur after I'm supposed to get a Facebook notification, at that point I don't get any more notifications....attempting to clear out facebook data and cache to see if that does anything
Try disabling WMM on your router.
drilus said:
Try disabling WMM on your router.
Click to expand...
Click to collapse
Forgive the stupid, but what's WMM short for in case that's not readily apparent?
Edit: I've also noticed the problem is exponentially worse after I upload pictures to facebook
Edit Edit: Found WMM, turned it off, let's see what happens.
I has this kind of issue before and did a cold boot but nothing happaned. so my last option was to do a restore. After that, my WIFI connection got okay again. problem solved :silly:
alicepattinson said:
I has this kind of issue before and did a cold boot but nothing happaned. so my last option was to do a restore. After that, my WIFI connection got okay again. problem solved :silly:
Click to expand...
Click to collapse
You mean full reset? It looks like I may have to do that with the idle battery drain issue anyways....so that's the last resort.
Hey guys I'm having a similar issue with my moto x on the 2.4ghz band. Speeds are very slow and sometimes cut out completely. Im getting a download speed of about 300kb/s on 2.4 both on auto channel and it doesn't rlly change once I change it manually to an open channel using WiFi analyzer app. My download speeds on 5ghz hit 4000kb/s even with a much lower signal strength.
YouTube and Netflix is unusable and growing the internet sucks. I usually just use the 4g network while at home cuz its a thousand times faster but I'd like this to be fixed regardless. Has anyone found a solution or explanation?
2.4 ghz wifi issues
matt87n said:
Hey guys I'm having a similar issue with my moto x on the 2.4ghz band. Speeds are very slow and sometimes cut out completely. Im getting a download speed of about 300kb/s on 2.4 both on auto channel and it doesn't rlly change once I change it manually to an open channel using WiFi analyzer app. My download speeds on 5ghz hit 4000kb/s even with a much lower signal strength.
YouTube and Netflix is unusable and growing the internet sucks. I usually just use the 4g network while at home cuz its a thousand times faster but I'd like this to be fixed regardless. Has anyone found a solution or explanation?
Click to expand...
Click to collapse
I'm having these issues too. Got the GSM Developer Edition on 11/29. It immediately updated to Kit Kat OTA so I'm not sure whether it had the issue prior to Kit Kat or not. This only happens on 2.4 ghz wifi and only with one of my routers at home, a Netgear WNDR3700v2 running OpenWrt Attitude Adjustment (I tried upgrading from Backfire to see if it would help, it did not). The other router is a Linksys WRT350N and when the phone is connected to that one the problem does not happen. Note, that there are 2 laptops, a Samsung Galaxy S2, and a Kindle Fire HDX that have zero problems with the WNDR3700. All can transfer data perfectly fine and at high speeds. Thus I do not think the router is bad. Have not checked work routers. 5 ghz wifi is totally fine and indeed very good with this phone.
For me, the problem is that the phone seems unable to receive data at high speed (over 1Mbps) on 2.4 ghz wifi in any area where the signal isn't perfect and sometimes even in the same room as the router (although usually it is fine there). Oddly in many cases when it has trouble receiving it can send data much faster. It almost seems like it might be some kind of interference as it is rather random.
At this point I'm wondering if the phone has a defective 2.4ghz subsystem, though that seem unlikely due to good transfer with the WRT350N, or if this is some kind of wifi tuning software bug in the phone.
Any info would be appreciated. Does anyone have this issue who did not have the issue on Jellybean? Am wondering if anything changed with wifi for the update? Note, I have tried clearing the cache in recovery as noted in another thread with no luck. Anyone have the WCNSS_qcom_cfg.ini file from Jellybean for this phone? Would rather not reflash just for 1 file.
Thanks.
glimmer00 said:
I'm having these issues too. Got the GSM Developer Edition on 11/29. It immediately updated to Kit Kat OTA so I'm not sure whether it had the issue prior to Kit Kat or not. This only happens on 2.4 ghz wifi and only with one of my routers at home, a Netgear WNDR3700v2 running OpenWrt Attitude Adjustment (I tried upgrading from Backfire to see if it would help, it did not). The other router is a Linksys WRT350N and when the phone is connected to that one the problem does not happen. Note, that there are 2 laptops, a Samsung Galaxy S2, and a Kindle Fire HDX that have zero problems with the WNDR3700. All can transfer data perfectly fine and at high speeds. Thus I do not think the router is bad. Have not checked work routers. 5 ghz wifi is totally fine and indeed very good with this phone.
For me, the problem is that the phone seems unable to receive data at high speed (over 1Mbps) on 2.4 ghz wifi in any area where the signal isn't perfect and sometimes even in the same room as the router (although usually it is fine there). Oddly in many cases when it has trouble receiving it can send data much faster. It almost seems like it might be some kind of interference as it is rather random.
At this point I'm wondering if the phone has a defective 2.4ghz subsystem, though that seem unlikely due to good transfer with the WRT350N, or if this is some kind of wifi tuning software bug in the phone.
Any info would be appreciated. Does anyone have this issue who did not have the issue on Jellybean? Am wondering if anything changed with wifi for the update? Note, I have tried clearing the cache in recovery as noted in another thread with no luck. Anyone have the WCNSS_qcom_cfg.ini file from Jellybean for this phone? Would rather not reflash just for 1 file.
Thanks.
Click to expand...
Click to collapse
For what it's worth I have this same Netgear router and have had the same connectivity issues on both 4.2.2 and 4.4.
I did some reading today and found a couple possible fixes I plan on trying out. First one is to disable WMM. Secondly I found on the official netgear forums that they have had major issues (some of which you've described) with all firmwares ending in the .30s and went so far as to pull them from their download section.
My router was running firmware .36 and I successfully downgraded it to the latest stable firmware .12 that netgear now recommends.
Hopefully 1 of those 2 fixes improves the performance, at any rate I really think it's something with the router itself and not the moto x.
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Thanks for letting me know this was also an issue on 4.2.2. Saves me the trouble of flashing back just to test.
I will be interested to know if your using official netgear 1.0.0.12 firmware fixes the issue for you. I haven't actually ever used the official firmware as I've run OpenWRT since I got the router a year or two ago. 10.03.1 had the issue, and it appears 12.09 does as well. I may try a trunk build at some point to see if that changes anything.
I had previously written that all was well on the 5 ghz band. This appears to not be 100% correct. Yesterday evening and this morning I found myself "connected" to the 5ghz band without actually having working internet. Toggle wifi on/off fixes it, but I shouldn't have to do it.
Not sure if this helps, but on the 2.4 ghz side things do work better on one side of the house vs the other. Also it seems that I can get a very fast connection at times and then it stumbles and gets stuck going under 1 Mbps. I still suspect either a defect or some kind of low level radio issues with the moto or the router regarding interference from neighboring wifi access points (there are a lot around me, single family houses on small lots). However, keep in mind no other device has these issues but the moto. In the rare instance I venture into a bad signal pocket the signal indicator goes down and speed slows or they lose connection vs the moto where it can show excellent signal and have no/nearly no connectivity.
I haven't tried it for long, but switching to wireless g mode vs ng may improve stability though I only briefly tried it. I did walk around part of my house checking the Mbps with the app "WiFi Speed Test" and while way slower than N mode it was far more stable. Even if this does work it is a definate downgrade in speed though.
Well its only been a day or two so it may be too early to tell, but so far my wifi seems much better after making those two fixes I mentioned above. This is on 2.4 band, the 5ghz band doesn't provide me enough signal strength to use all the time (router is too far from my bedroom).
The main issue I was having was my wifi signal would cut out even though it still showed a good connection. I could swipe down on the status bar and see no download arrow next to the wifi icon so I knew I wasn't receiving data. However a simple disconnect and reconnect to my wifi would fix the problem until it happened again. This seemed to be most common while watching YouTube videos, in fact it happened far too often which is why I went searching for a solution.
So as I mentioned things seem to be better for sure so far but I need to give it a week or so to see how much it is really helped, but so far I can't remember any wifi cutting out since I've made those two fixes.
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Is anyone else having issues with wifi connecting? My issue is that wifi doesn't always connect, and the only way I can usually get it to connect is to restart my phone. So I have my home wifi saved in the phone and when I leave it obviously disconnects, then when I'm back home I have to restart my phone in order to get it to connect. My work wifi has even more issues and it doesn't always connect from a restart. Is anyone having this issue?
Yup see my post in this forum, i have issues with my home cisco ap. I need to use a wifi fixer app just to stay connected.
Sent from my XT1254 using XDA Free mobile app
Mine has worked perfect so far. Have connected to several networks while at home or working.
Mine is working great too. I am getting better signal than my Razr M, and compared to several other phones I have owned, the M got wonderful signal!
I got it in red just in case anyone is curious. Most complaints I have seen seem to come from those with ballistic nylon, which was the deciding factor in buying it in red.
-magnum- said:
Yup see my post in this forum, i have issues with my home cisco ap. I need to use a wifi fixer app just to stay connected.
Sent from my XT1254 using XDA Free mobile app
Click to expand...
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Magnum , which app do you use? i'd like to try it. But honestly at this point I think I'm swapping out the device...I don't see anyone else that has this same issue as me where I have to restart for the wifi to work. I did a factory reset and thought it fixed it but nope it disconnected grrrrrrrr. Luckily we can swap out within 14 days.
Oh and mine is red too and I still have issues
I am so sad. I factory reset, didn't help. I went to Verizon store and swapped out for a new phone. It connected to a random wifi by the store so I thought woohoo it works. It connected at home. Then I got to work today and its having the issues again. It won't connect unless I restart the phone (and even sometimes restarting doesn't help). I'm at a loss. I'm so sad because this is the only phone that I want that is out right now but if wifi doesn't work then it is completely and utterly usesless to me. My only glimmer of hope is that the case (verizon one that has the kickstand and the belt clip) is making the wifi act all wonky, so I took the case off and lets see what happens. Fingers crossed!
Did you disable the "Avoid poor connections" option? I found it wouldn't let me connect to a lot of networks on my old Razr M, so I disabled it immediately when I got this phone.
These are my settings, and I haven't had a problem.
Sorry to bring this back from the dead, but it appears to have resolved a weird issue I was seeing. Specifcally, I would see "old" Wifi SSIDs in the list that were not available anywhere near me. For example, I just traveled 3 hours away, and I was still seeing a router from the 3-hour-distant site. Only the phone saw it... my computer, for example, confirms it's not real. It would just show up as a "ghost" in the list, and never disappear.
I checked the post you had, and saw that I had disabled most of the items... except "Wifi Notifications" and "Scanning always available". So, when I disabled those, and then turned off/on the wifi, the ghost SSIDs disappeared.
In related news, this issue may also causing one of the routers I used to always show "Saved, secured with WEP" and yet it would never connect. It was a real signal in the area, and my laptop connected with no issues... but the phone would refuse to connect, even if I forgot the network and reconnected with the WEP key, etc. I'm hoping this fix (disabling the above two items) will fix that as well... but I won't know for sure as I'm 3 hours away from that router now
In any case, thanks for the posted pic... it helped me identify and fix the problem... hopefully this can help others, too!