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Droid 4 On Rogers Wireless (Canada) - Incoming "Pay Phone" caller ID Solution

Droid 4 On Rogers Wireless (Canada) - Incoming "Pay Phone" caller ID Solution
I recently got my XT894, Droid 4 in the mail, and hooked it up to Rogers Wireless in Canada.
When I was receiving phone calls, the built in dialer would tell me that "Pay Phone" is calling, the solution to contact the Rogers Customer Care, and have them remove the "Name Display" option.
Rogers has 2 services for call display:
Name Display (which does a phonebook lookup from Roger's Side)
Call Display (the number of the dialer who is trying to dial you)
Most motorola radios don't actually support these 2 features together, so Blur reads it as "Pay Phone". After contacting Customer Service, have them remove ONLY "Name Display". I restarted my phone then everything started working properly again.
I hope this helps someone!

First off, I wanted to say that I'm on the leak 6.16.206
I also got mobile hotspot working on Rogers (this solution may apply to other rooted users running on different providers).
I added the APN settings as defined originally here: http://forum.xda-developers.com/showpost.php?p=20366961&postcount=2
Name: Rogers Tethering
APN: isp.apn
MCC: 302
MNC: 720
APN type: dun
otherwise, any other fields are showing as <not set> OR None
When I tried to add dun to the apn type, the moto UI told me only providers could add DUN types, so I went into SQLite Editor -> Phone/Messaging Storage -> telephony.db -> carriers -> Located the last APN which I added manually, scrolled over to "type" then long pressed that field, chose "edit field" and added dun. Once completed, I restarted my phone. I now have the stock mobile hotspot app working (I had to also disable the entitlement check earlier) on Rogers!

Now wait, you got a Droid 4 working on Rogers????

bean1975 said:
Now wait, you got a Droid 4 working on Rogers????
Click to expand...
Click to collapse
Yup, no LTE though, just GSM HSPA
Sent from my XT894 running ICS

I can confirm that the Droid 4 works on Rogers. Took a week of fiddling, but it works.
Received the Droid 4 with 2.3.4 installed. Did the over-the-air updates to 4.0.4. Rooted it, installed SafeStrap 3, and installed Olegfusion's CM10/JB ROM (4.1.2), and was off to the races. Shows "E", "3G", and "H" when accessing the Internet.

have you ever try with stock kernel?
I wonder not to update to CM10 right now. I have a problem, it seems to connect, 3G/H letter, bu no tranmition. I have an old jaj, Droid3 working perfectly with same APN records.
Any thing that could help me??

danifunker said:
Yup, no LTE though, just GSM HSPA
Sent from my XT894 running ICS
Click to expand...
Click to collapse
Please help... What does that mean?????
(I'm an imbecile about this stuff!)

heymon79 said:
Please help... What does that mean?????
(I'm an imbecile about this stuff!)
Click to expand...
Click to collapse
LTE on this phone is not compatible with the Rogers network. If you want a Rogers LTE phone, pickup the Motorola RAZR HD. The phone will operate on 3G or 3.5G, although we in Canada consider HSPA+ to be "4G".
LTE can give you rates of up to 100mbps usually gives you about 25-30mbps
HSPA+ can give you rates up to 12-15mbps I usually get 4-5mbps
I hope that helps!

how hard is it to get Droid 4 to work with Canada (Rogers)?
Do u have to have unlock it and then update to ICS, and then you're all set?

imeem said:
how hard is it to get Droid 4 to work with Canada (Rogers)?
Do u have to have unlock it and then update to ICS, and then you're all set?
Click to expand...
Click to collapse
The phone comes unlocked, you just have to load up ICS and throw on the Rogers APN (rogers-core-appl1.apn) and you're good. If you want to do some of the advanced features like setting up wireless tethering and stuff along those lines, you'll need root. I created a full Rogers how-to on droidforums.net, you can view it here :
http://www.droidforums.net/forum/droid-4-general-discussion/224932-help-using-droid-4-canada.html

danifunker said:
The phone comes unlocked, you just have to load up ICS and throw on the Rogers APN (rogers-core-appl1.apn) and you're good. If you want to do some of the advanced features like setting up wireless tethering and stuff along those lines, you'll need root. I created a full Rogers how-to on droidforums.net, you can view it here :
http://www.droidforums.net/forum/droid-4-general-discussion/224932-help-using-droid-4-canada.html
Click to expand...
Click to collapse
so you're saying that all droid 4 are already unlocked?

Yes. They are still blocked against US GSM carriers but will work fine everywhere else, no locks.
Sent from my DROID4 using Tapatalk

Maybe someone can help me, I'm on Rogers. I have this same issue on Stock ICS .217 and on CM10. I can make phone calls and send text messages, but I cannot receive either. When I put my sim card in to another phone, I start getting my text messages. Any ideas on how to remedy this?

Have you tried another SIM card in your phone? Sounds like you have something wired. I would also check to make sure you are in global mode on the phone.
Sent from my XT894 running CM10

BTW where did u guys get your droid 4 if you're from canada? from ebay?

imeem said:
BTW where did u guys get your droid 4 if you're from canada? from ebay?
Click to expand...
Click to collapse
I got mine from xda but now that's closed...
Sent from my XT894 running CM10

eBay, yes.I got mine as "bad ESN" from a liquidator, it was quite a good deal. Obviously, by now you can find clean ESN versions for below $250.
Anyways, I am on Koodo/Telus. Under Mobile Networks Settings / Network Mode set GSM/UMTS and Select Network must be UTMS only, the default finds GSM which is weird because Telus AFAIK does not even have a GSM network! It has CDMA, HSPA+, LTE even iDEN but not GSM. Before I forced UMTS, phone calls worked more or less but mobile data rarely. Since I forced UMTS I get mobile data everywhere, inside buildings, all that -- I had lots of reception problems with Wind Mobile, Telus is infinitely better.

Terrible Reception on Telus (stock 217, -100dBm)
bean1975 said:
eBay, yes.I got mine as "bad ESN" from a liquidator, it was quite a good deal. Obviously, by now you can find clean ESN versions for below $250.
Anyways, I am on Koodo/Telus. Under Mobile Networks Settings / Network Mode set GSM/UMTS and Select Network must be UTMS only, the default finds GSM which is weird because Telus AFAIK does not even have a GSM network! It has CDMA, HSPA+, LTE even iDEN but not GSM. Before I forced UMTS, phone calls worked more or less but mobile data rarely. Since I forced UMTS I get mobile data everywhere, inside buildings, all that -- I had lots of reception problems with Wind Mobile, Telus is infinitely better.
Click to expand...
Click to collapse
I went through the process today and got my stock Verizon 217 Droid 4 working on Telus. I verified the Telus APN settings, went through forcing GSM/UMTS and UMTS-only mode, but still have terrible reception: 1-2 bars, -100dbM. Any thoughts for getting better signal?

[SOLVED] DROID 4 Canada SMS/voice only, no data on Rogers/Fido - help!
SOLVED! see below.
Droid 4 from Ebay, $135 or something + shipping. Replacing my string of bad luck with i927's from smartphone_wholesale (aka Cell Phone Forever) on ebay (tho the 1st one they sent was great til i lost it).
SMS/Voice is fine but cannot do any cell data on it. Following all settings on fido's site for APNs the fido-core-appl1.apn doesnt work. Had to manually put it in (APN list was blank). Tried my wife's Roger's sim, it populated the APN list itself (4 of them, all combos of internet w or w/o MMS, and rogers +/- 'internet' in the name). None of them work either (they match what's in the fora here and on the rogers site, rogers-core-appl1.apn etc).
Im a bit of a newb: is my phone not unlocked properly or something? What gives? Radio is set to global or GSM/UMTS (CDMA doenst work of course). What's the solution here?
System version: 98.72.18.XT894.Verizon.en.US
Android Version: 4.1.2
Baseband Version: CMDA_N_05.25.00R LTEDC_UI_09.1D.00
Kernel: 3.0.8-g473e586
Build #: 9.8.20-72_VZW-18 Feb 8 13:11:57 2013
yes mobile data is on (and roaming set to yes but phone states it's not roaming now)
every time i've added apn's and saved i've rebooted (and rebooted twice with wife's SIM in too, in case settings had to go sim -> phone + reboot, etc). No luck any way ive tried.
Thanks for help.
[UPDATE]
belay that request cadet!
Ok I just removed the wife's sim and put mine in, rebooted, and this sim (fido) doesnt populate the APN list. I was in the middle of inputting settings for it, hadn't finished and a buncha text+ came in and wifi is off (I saw I was on Edge, big blue E on status bar). Then before I could even react I had hit save, and data turned off.
Yep, removing "internet" from the APN 'type' works fine. Leave it blank.
W t f. Maybe someone can explain that shiz to me.

[GUIDE] Using I537 on T-Mobile and other AWS Networks

So I'm writing this guide for SGH-I537 (ATT Samsung Galaxy S4 Active) users who want to use their I537 on T-Mobile or other carriers that support AWS (Advanced Wireless Services; see: http://en.wikipedia.org/wiki/Advanced_Wireless_Services).
Initially I got my I537 and heard conflicting reports of DIY SIM unlocking being successful, supposedly some people unable to get the AWS bands. So, I played it safe and got the device unlock code straight from ATT. Everything seemed to work at a cursory glance, got LTE and fast speeds, great! Little did I know that I actually did not have AWS unlocked.
In my room I get nearly no reception and rely on a repeater to get signal and be able to do basic things like SMS, make calls, etc. I noticed that for some reason the I537 was not picking it up.
ATT runs their LTE over some TMO HSPA frequencies (AWS) and the phone by default won't do HSPA on those frequencies. An AWS unlock will allow the phone to do either LTE or HSPA on these frequencies, thus allowing it to talk to my repeater.
I followed the guide at http://galaxys4root.com/galaxy-s4-t...aws-bands-on-att-galaxy-s4-sgh-i337sgh-i337m/ but instead used the UMMS code of *#0808#
It works on the latest stock, unrooted ROM. My device was already SIM unlocked but I don't think that will make a difference for this process. I believe that one would require SIM unlock regardless, though, to use another network.
This guide unfortunately depends on Windows specific tools, so I had to use a Windows machine to do this. It's a pretty easy guide -- basically you tell the phone to expose its modem over USB, use a Qualcomm program to talk to it, do a backup of the NVRAM, and NV Restore someone's I337 NVRAM that has the AWS enabled.
It works perfectly for me and has worked for others as well (see comments on that guide). The only difference is we have to dial *#0808#
You may want to add the T-Mobile LTE APN as well:
Code:
Name : T-Mobile LTE
APN: fast.tmobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS Protocol: WAP 2.0
MCC: 310
MNC: 260
APN Type: default,supl,admin,dun,mms
(From http://forum.xda-developers.com/showthread.php?t=2236735)

VytenisK said:
Does not work. My there is "No phone" message shown.
Click to expand...
Click to collapse
Which step did it fail at? Can you walk me through what you did?
EDIT: Did you go to Device Manager, and see the two Samsung COM ports? Then in the QPST tool, did you add those ports manually? Otherwise QPST wil always say "No phone"

VytenisK said:
I did everything as I should, but at the point where I should see zero (0), I do not. Tried it with several Windows machines with the same results. I am guessing it is something with the MF1 firmware. What firmware you are stranded on?
Click to expand...
Click to collapse
I am on MF3.

VytenisK said:
Just tried this on MF1 after doing Odin One Click back to the stock MF1. Installed drivers, QPST when I added new ports (4 and 5, all from Samsung) all of them says "No Phone". So I am guessing AWS unlock does not work on MF1. Maybe someone had same issues? Is there any other way installing qcn AWS file?
Click to expand...
Click to collapse
Is it SIM unlocked already or no?

VytenisK said:
Yes it is.
Click to expand...
Click to collapse
Very strange. I wish I knew the ansewr to this I stumbled upon the AWS unlock guide for I337 long time before I bought the I537. I guess I was lucky that it went without a hiccup then.
And you have the special Samsung drivers installed from that site and are sure some other drivers aren't trying to pick it p? =|

I would like to add that you should change the apn name to fast.tmobile.com (from epc.tmobile.com) that's how enabled 4g LTE in my city.
I would like to ask a 'stupid' question is there a way to enable 3g? It seems to be either edge or 4g/4gLTE for me, I've never seen my phone have a 3g icon.

For T-Mobile it's not going to show 3G afaik, it will default to showing 4G for any 3G or HSPA 4G mode. If you have LTE enabled (any of the LTE modes) then it'll show the 4G with "LTE" under the bottom right side. I leave my GS4A on T-Mobile with WCDMA Preferred which seems to offer the best speeds and connections. While T-Mobile is still working on their system here in Vegas and making improvements, the LTE aspect is of no use to me and just allows me to burn up my 5GB that much faster.
To change the modes you'll have to go into the *#*#4636#*#* menu and do it, again afaik. It's the least hassle free method I've found for myself so that's what I stick with.
And I've never changed the APN from epc to fast - it's worked since I did those same instructions to enable the AWS capability. I did change it one time but the speed tests ended up being effectively the same no matter which APN I used so I set it back to the default of epc.tmobile.com and have yet to have any issues.

yamugushi said:
I would like to add that you should change the apn name to fast.tmobile.com (from epc.tmobile.com) that's how enabled 4g LTE in my city.
Click to expand...
Click to collapse
Yeah, good call, I'll add the APN settings to this thread.
We have LTE in San Jose and San Francisco and it's REALLY fast and way better than the HSPA+ network. And it seems to switch to HSPA+ just fine if there's no LTE.

Added TMO LTE APN settings.

while the process went without a hitch for me, I did not see any improvements
I was getting 4G both before and after, no LTE
in fact, the speed went down fron 2.5MBPS to less 1MBPS !!
So i flashed the AT&T backup back!
might be cause I am in Seattle area
(it shows HSPAP:15 in the status in either case)

Mf3
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4

HSPA isn't LTE, you have to enable that aspect manually. By default when you put a T-Mobile SIM in the GS4A it'll set itself up for GSM/CMDA usage, and you have to alter that to get the LTE working, at least I did in my case.
I went into the service menu using *#*#4636#*#* and changed it from GSM/CDMA auto (PRL) to LTE/GSM auto (PRL) and you should reconnect and get the proper 4G/LTE symbol noting the type of connection (4 with smaller G above the letters LTE).
Here in Las Vegas that's all I have to do to enable LTE (it'll show as LTE:14). I don't use it because the actual LTE signal strength is like -105 dB here at home; when I switch it over to WCDMA Preferred it increases to -78 dB and the speeds are very fast with HSPA:10 or even HSPA:15 on occasion, and LTE drains the battery more as well (in my testing).
That's my usage and experience, maybe making some alterations with your service menu can improve performance for you. T-Mobile is still doing the upgrades across their whole network so, what might have crappy signal coverage now might improve soon.
My suggestion is try each of the potential connection methods and find the one with the best signal strength and the best speeds - for me, again, that turned out to be using WCDMA Preferred, and I'm right across the street (line of sight) with a T-Mobile leased cell site, just about 1200 feet from me with nothing in the way either when I'm here at home.
Also, I've never had to edit the APN info on my GS4A for use with T-Mobile. I know the recommendation is to alter it from epc.tmobile.com to fast.tmobile.com but since mine works just by altering the radio connection and ends up getting the same speeds (I've tested both APNs), I just stick with the default of epc.tmobile.com and I haven't had any issues worth noting. I did read some comments that said in some areas to get the LTE working properly you DO need to use fast.tmobile.com, but for me I haven't - could be something to check into for yourself.

br0adband said:
HSPA isn't LTE, you have to enable that aspect manually. By default when you put a T-Mobile SIM in the GS4A it'll set itself up for GSM/CMDA usage, and you have to alter that to get the LTE working, at least I did in my case.
I went into the service menu using *#*#4636#*#* and changed it from GSM/CDMA auto (PRL) to LTE/GSM auto (PRL) and you should reconnect and get the proper 4G/LTE symbol noting the type of connection (4 with smaller G above the letters LTE).
Here in Las Vegas that's all I have to do to enable LTE (it'll show as LTE:14). I don't use it because the actual LTE signal strength is like -105 dB here at home; when I switch it over to WCDMA Preferred it increases to -78 dB and the speeds are very fast with HSPA:10 or even HSPA:15 on occasion, and LTE drains the battery more as well (in my testing).
That's my usage and experience, maybe making some alterations with your service menu can improve performance for you. T-Mobile is still doing the upgrades across their whole network so, what might have crappy signal coverage now might improve soon.
My suggestion is try each of the potential connection methods and find the one with the best signal strength and the best speeds - for me, again, that turned out to be using WCDMA Preferred, and I'm right across the street (line of sight) with a T-Mobile leased cell site, just about 1200 feet from me with nothing in the way either when I'm here at home.
Also, I've never had to edit the APN info on my GS4A for use with T-Mobile. I know the recommendation is to alter it from epc.tmobile.com to fast.tmobile.com but since mine works just by altering the radio connection and ends up getting the same speeds (I've tested both APNs), I just stick with the default of epc.tmobile.com and I haven't had any issues worth noting. I did read some comments that said in some areas to get the LTE working properly you DO need to use fast.tmobile.com, but for me I haven't - could be something to check into for yourself.
Click to expand...
Click to collapse
Thanks!
just changed this, but no LTE so far, but this could be cause I am in a highrise right now
---------- Post added at 03:13 PM ---------- Previous post was at 02:31 PM ----------
ledocbio said:
Thanks!
just changed this, but no LTE so far, but this could be cause I am in a highrise right now
Click to expand...
Click to collapse
I reflashed the tmobile file
I am still not getting LTE, but definitely getting more bars
interestingly, there was no change initially, but after 15 minutes i started getting better signal strength...
still, no LTE (

ledocbio said:
Thanks!
just changed this, but no LTE so far, but this could be cause I am in a highrise right now
---------- Post added at 03:13 PM ---------- Previous post was at 02:31 PM ----------
I reflashed the tmobile file
I am still not getting LTE, but definitely getting more bars
interestingly, there was no change initially, but after 15 minutes i started getting better signal strength...
still, no LTE (
Click to expand...
Click to collapse
Got LTE running on the opposite corner of my building, with abysmal speeds!
the LTE coverage in Bellevue/Redmond seems to be either very spotty, or very incompatible with S4A, not sure which it is... but overall the internet speeds are better with HSPA+ than LTE in any case...
Thanks guys for you help

Sweet
Sent from my mikTouch_4G_Slide using xda app-developers app

anyone else find their S4A sluggish on T-mobile (before or after) this?

Hi
mnasledov said:
So I'm writing this guide for SGH-I537 (ATT Samsung Galaxy S4 Active) users who want to use their I537 on T-Mobile or other carriers that support AWS (Advanced Wireless Services; see: http://en.wikipedia.org/wiki/Advanced_Wireless_Services).
Initially I got my I537 and heard conflicting reports of DIY SIM unlocking being successful, supposedly some people unable to get the AWS bands. So, I played it safe and got the device unlock code straight from ATT. Everything seemed to work at a cursory glance, got LTE and fast speeds, great! Little did I know that I actually did not have AWS unlocked.
In my room I get nearly no reception and rely on a repeater to get signal and be able to do basic things like SMS, make calls, etc. I noticed that for some reason the I537 was not picking it up.
ATT runs their LTE over some TMO HSPA frequencies (AWS) and the phone by default won't do HSPA on those frequencies. An AWS unlock will allow the phone to do either LTE or HSPA on these frequencies, thus allowing it to talk to my repeater.
I followed the guide at http://galaxys4root.com/galaxy-s4-t...aws-bands-on-att-galaxy-s4-sgh-i337sgh-i337m/ but instead used the UMMS code of *#0808#
It works on the latest stock, unrooted ROM. My device was already SIM unlocked but I don't think that will make a difference for this process. I believe that one would require SIM unlock regardless, though, to use another network.
This guide unfortunately depends on Windows specific tools, so I had to use a Windows machine to do this. It's a pretty easy guide -- basically you tell the phone to expose its modem over USB, use a Qualcomm program to talk to it, do a backup of the NVRAM, and NV Restore someone's I337 NVRAM that has the AWS enabled.
It works perfectly for me and has worked for others as well (see comments on that guide). The only difference is we have to dial *#0808#
You may want to add the T-Mobile LTE APN as well:
Code:
Name : T-Mobile LTE
APN: fast.tmobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS Protocol: WAP 2.0
MCC: 310
MNC: 260
APN Type: default,supl,admin,dun,mms
(From http://forum.xda-developers.com/showthread.php?t=2236735)
Click to expand...
Click to collapse
Wen I get to Device Manager I dont see COM24 I see COM6 and COM7. Do you know what to do in that situation???

jci8926 said:
Wen I get to Device Manager I dont see COM24 I see COM6 and COM7. Do you know what to do in that situation???
Click to expand...
Click to collapse
Try each. One of them should come up as the phone.

SIM Unlocked on T-Mobile in Orlando:
Before Samsung replaced my Active I was running MF1, this hack wouldn't work. They sent me a new replacement with MF3 Monday. This worked!! Places where I get "E" are now "4g"!!
Awesome! I was almost going to sell it for a Nexus 5 due to this problem but not anymore!

So I've gone through all the steps and now I am at the part where I add the APN but I can't seem to find the MMS Protocol section. I've also heard we should use fast.t-mobile.com instead of the fast.tmobile.com, would that matter??

Tmobile Note 4 on At&t losing lte

So I put my SIM in from my g3 (which was T-Mobile and getting great lte) and phone was working fine then for some reason reverts to 4g and no lte. Check my account online and my phones imei shows up as an old blackberry which downgrades my plan automatically.
I can stick SIM back in old phone get lte, switch again and it reverts. Called and customer service can't seem to help. Anyone else with T-Mobile note on att having issues ?

I have been having a different issue. Every couple of days, I would loose all T network connection as the APN "ATT Phone" would become unselected for a as of yet undetermined reason. If I select it, everything works just fine (include LTE) till it unselects itself a day or two later. I cannot determine the cause.
If I look on my account it shown some "dumb" phone whereas I used to have a Note 2. I do get LTE. I use these APN setting, which seem to show up as default when I press the reset on the APN menu:
Name ATT Phone
APN phone
Proxy Not set
Port Not set
Username Not set
Password Not set
Server Not set
MMSC http://mmsc.mobile.att.net
MMS proxy proxy.mobile.att.net
MMS port 80
MCC 310
MNC 410
Authentication Type None
APN type default,mms,supl,hipri
APN protocol IPv4
Bearer Unspecified
See if these are the setting your SIM selects. If not, you can try unselecting "ATT Phone", change it and select it after saving. But perhaps you need a new SIM which T should be happy to give (or maybe it is a couple of $) you if you visit a store and say you lost your phone and the sim.

Thanks for the input. Yes I have tried deleting apn settings and adding the ones like you listed. It didn't help. Get 4g but no lte. Went to att they pretty much just said too bad it's not our problem cause it's a T-Mobile phone.

So far no issues running it in Manhattan for a couple weeks - I can't tell the difference between this, my OnePlus One, and my old AT&T Note 3 - all using the same AT&T SIM.
I did get some slow data speeds while in Williamsburg last weekend, but my wife's AT&T iPhone 6 had the same issues so I don't think it was a phone issue.

dawheat said:
So far no issues running it in Manhattan for a couple weeks - I can't tell the difference between this, my OnePlus One, and my old AT&T Note 3 - all using the same AT&T SIM.
I did get some slow data speeds while in Williamsburg last weekend, but my wife's AT&T iPhone 6 had the same issues so I don't think it was a phone issue.
Click to expand...
Click to collapse
Oh okay. I don't know why mine is having this issue. Have used several T-Mobile phones on att without issue

Sorry to say it appears the Note 4 is polled or "phones home" and immediately shows it's non-approved IMEI. When I change the SIM from my T-Mobile Note 4 to my ATT Note 2 the MyATT page almost instantly changes from BlackBerry7100 to "Smartphone". Not sure what to do because it'll surely cost my LTE speed.

I've been using a T-Mobile Note 4 on AT&T since the week it launched without these problems. I have a feeling I'm jinxing myself or that it's only a matter of time before it does happen. What's weird to me is that on the AT&T page it shows I still have my old LG G3.
Are you guys using custom ROMS or Kernels or anything? I have pretty much rooted from day one and froze a bunch of stuff and immediately got rid of the Carrier IQ.

Well let me chime in. I never got lte on the note 4 until I got tired of slower speeds haha. I had an iPhone so I went to at$t to get another sim card but brought my s3 so they wouldn't know of the note 4. Problem I think was putting it straight into the note 4 and not settle into the s3 first and get all required info. So I was without LTE for a while until I decided to try again for it. So I called at$t and told them I was not getting LTE on my phone 5s so they changed the imei # to the one for the 5s. Still didn't get any lte so I went to an at$t store when they said to pick up a new sim. I used the iPhone probably for about an hour and got LTE. So from that point I put the nano sim into the note 4 and now I've been getting lte for over two weeks and great signal coverage. On my account it says I'm using a dumb phone but when I go into upgrade options it says I'm on an iPhone 5s.
---------- Post added at 10:55 AM ---------- Previous post was at 10:54 AM ----------
And yes I'm using a nano sim not the usual micro sim

My Galaxy S6's data speeds are terrible

So I've had the S6 since release and I've been on T-Mobile since January 2014. I've had the Xperia Z1S, Nexus 5, LG G3, iPhone 6, and now the S6, and I never had problems with my data speeds/reception till I got this phone. It drops more calls, has 5 bars but has barely usable data speeds, and it just outright sucks. I never really noticed because I'm on WiFi usually, but this time I went on vacation to Clearwater, Florida which has great reception for T-Mobile customers, and having no WiFi was seriously painful using this phone. I should also note that I have to constantly re-send messages even when I have 2-3 bars as they fail.
Does anyone else have this problem? What can I do to fix the issue?
I'm running the stock ROM with no root or anything other than using Nova Launcher Prime btw.
Thanks.

How much data did you use last month and this month?

ThePagel said:
How much data did you use last month and this month?
Click to expand...
Click to collapse
Last month 1 GB (I have a 3 GB plan) and this month I used 3, but I started using data from my data stash so that shouldn't matter. It's not throttling, I would know the difference.

ThePagel said:
How much data did you use last month and this month?
Click to expand...
Click to collapse
If you think he is being throttled, remember he also has to resend messages, which sounds like a radio problem. Some devices simply have bad radios, and there is nothing that can be done besides exchanging it.
If you were on a custom rom (especially based on the international S6), this would be sorta expected because some roms don't have the correct T-Mobile APN. But rooted stock should not be having these issues.
This is what I would do. Go to your nearest T-Mobile store and explain the situation to a rep. Then ask the rep to do a network speed test on his phone, then do the same test on your S6 and show him the crappy results. Then ask him if he would be happy with the results. When he shakes his head no, ask him to exchange the phone.

majp89 said:
Last month 1 GB (I have a 3 GB plan) and this month I used 3, but I started using data from my data stash so that shouldn't matter. It's not throttling, I would know the difference.
Click to expand...
Click to collapse
Oh okay, I was thinking you had the unlimited plan and went over the 10 gb mark. A few months ago Tmobile started "prioritization" which means if you used 10+gb and it's "peak hours" they kick you to the back of the line to get data. Sorry I can't help you hope you find a answer.
---------- Post added at 11:16 AM ---------- Previous post was at 11:12 AM ----------
sublimaze said:
If you think he is being throttled, remember he also has to resend messages, which sounds like a radio problem. Some devices simply have bad radios, and there is nothing that can be done besides exchanging it.
This is what I would do. Go to your nearest T-Mobile store and explain the situation to a rep. Then ask the rep to do a network speed test on his phone, then do the same test on your S6 and show him the crappy results. Then ask him if he would be happy with the results. When he shakes his head no, ask him to exchange the phone.
Click to expand...
Click to collapse
Let's pretend he is being throttled or prioritised just for this question. Would having volte turned on change your answer? I think volte kicks on based on 4g reception not data speeds.

ThePagel said:
Let's pretend he is being throttled or prioritised just for this question. Would having volte turned on change your answer? I think volte kicks on based on 4g reception not data speeds.
Click to expand...
Click to collapse
If so, then every person with a T-Mobile S6 with VoLTE enabled should have crappy download speeds and problems sending messages. I don't see that being the case.

sublimaze said:
If so, then every person with a T-Mobile S6 with VoLTE enabled should have crappy download speeds and problems sending messages. I don't see that being the case.
Click to expand...
Click to collapse
Not really, it's only the major offenders in high usage areas getting hit right now but I could see somebody slipping through the cracks. Obviously this isn't the case for the op because he doesn't have unlimited.

sublimaze said:
If you think he is being throttled, remember he also has to resend messages, which sounds like a radio problem. Some devices simply have bad radios, and there is nothing that can be done besides exchanging it.
If you were on a custom rom (especially based on the international S6), this would be sorta expected because some roms don't have the correct T-Mobile APN. But rooted stock should not be having these issues.
This is what I would do. Go to your nearest T-Mobile store and explain the situation to a rep. Then ask the rep to do a network speed test on his phone, then do the same test on your S6 and show him the crappy results. Then ask him if he would be happy with the results. When he shakes his head no, ask him to exchange the phone.
Click to expand...
Click to collapse
I will try that.
It sucks there is no way to reset the APN or radio anymore.

majp89 said:
I will try that.
It sucks there is no way to reset the APN or radio anymore.
Click to expand...
Click to collapse
Not sure about the radio but you can reset the apn, you might need to create a new apn before the option is avaliable. I have the default apn and a ipv4 apn, if I click on more in the apn selection window I have a reset option.

sublimaze said:
If you think he is being throttled, remember he also has to resend messages, which sounds like a radio problem. Some devices simply have bad radios, and there is nothing that can be done besides exchanging it.
If you were on a custom rom (especially based on the international S6), this would be sorta expected because some roms don't have the correct T-Mobile APN. But rooted stock should not be having these issues.
This is what I would do. Go to your nearest T-Mobile store and explain the situation to a rep. Then ask the rep to do a network speed test on his phone, then do the same test on your S6 and show him the crappy results. Then ask him if he would be happy with the results. When he shakes his head no, ask him to exchange the phone.
Click to expand...
Click to collapse
ThePagel said:
Not sure about the radio but you can reset the apn, you might need to create a new apn before the option is avaliable. I have the default apn and a ipv4 apn, if I click on more in the apn selection window I have a reset option.
Click to expand...
Click to collapse
Do you know what the settings are so I can create one manually?
I just did a speedtest to a server I use in Pittsburgh constantly. 483ms 2.95mbps down and 0.41mpbs up. Something is definitely up with my phone.

majp89 said:
Do you know what the settings are so I can create one manually?
I just did a speedtest to a server I use in Pittsburgh constantly. 483ms 2.95mbps down and 0.41mpbs up. Something is definitely up with my phone.
Click to expand...
Click to collapse
Name: T-Mobile US LTE
APN: fast.t-mobile.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC:http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS proxy: Not set
MMS port: Not set
MCC: 310
MNC: 260
Authentication type: Not set
APN type: default,supl,mms,hipri,dun
APN protocol: IPv4/IPv6
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: None
MVNO value: Not set
If you can't edit/add APN, then probably your only choice is swapping the phone. Good luck!

majp89 said:
Do you know what the settings are so I can create one manually?
I just did a speedtest to a server I use in Pittsburgh constantly. 483ms 2.95mbps down and 0.41mpbs up. Something is definitely up with my phone.
Click to expand...
Click to collapse
Name = whatever you want
Apn = fast.t-mobile.com
MMSC = http://mms.msg.eng.t-mobile.com/mms/wapenc
MCC = 310
MNC = 260
Apn type = default,supl,mms
Apn protocol = should probably be ipv4/ipv6 but you can play with it without anything negative happening.

I just got 24 Mbps down, 21 Mbps up and 36 ms ping on 4/5 bars of LTE.
Yeah, something is definitely not right with your phone.

sublimaze said:
I just got 24 Mbps down, 21 Mbps up and 36 ms ping on 4/5 bars of LTE.
Yeah, something is definitely not right with your phone.
Click to expand...
Click to collapse
I did the settings you gave me and now it seems to be stuck on 4G. I'm going to go outside and see if it'll get LTE back, I have great coverage where I work so. It seems like I have 4 bars instead of 2 though since I did that, so we'll see.

majp89 said:
I did the settings you gave me and now it seems to be stuck on 4G. I'm going to go outside and see if it'll get LTE back, I have great coverage where I work so. It seems like I have 4 bars instead of 2 though since I did that, so we'll see.
Click to expand...
Click to collapse
Sometimes after creating a apn you need to reselect lte/wcdma/gsm under network mode.
*edit*
Should probably note that dun is no longer needed in the apn and hipri probably won't help data speed in fact it might hurt speeds depending on how tmobile handles it.

4-5 bars ,yeah something isn't right

kill2010 said:
4-5 bars ,yeah something isn't right
Click to expand...
Click to collapse
I have the same isssues as the op, except i can prove theres a problem with it. I have the lg G4 and the tmobile s6 and i get better speeds on my G4 than my s6.
First two are the lg and the second two are the GS6.

same problem here, on original s6 and replacement s6 :-/

I'm not sure if it's because the 5.1.1 update is rolling out or not but today my service is HORRIBLE. Everywhere I usually get full bars full 4G LTE...I'm getting either EDGE or no service at all. Rebooting, toggling airplane mode, etc... no fix for me. Any one else?

No AT&T SIM

Has anyone in the US bought this phone? AT&T can't activate because they don't have the right (size I guess) SIM for this phone thus couldn't activate.
Anyone have this same issue?

texaslegend said:
Has anyone in the US bought this phone? AT&T can't activate because they don't have the right (size I guess) SIM for this phone thus couldn't activate. Anyone have this same issue?
Click to expand...
Click to collapse
That's BS. I slapped my nano SIM into my US XZ1C with no problems. The phone then asked to search online for the APN information. It downloaded it all with zero effort on my part and everything worked 100%. I've had this SIM card since at least the Z3 time. Go to another store, have them replace whatever SIM you have now with a nano SIM, go home and install it on your phone. Don't give them any explanation for anything. You need to replace your SIM with a nano SIM and that's it. You'll get signal automatically, but not data. Just Google AT&T APN settings and enter them if your phone doesn't offer to download them during the initial setup. I get LTE all over town, although it shows the 4G icon instead. I can send/receive SMS, MMS, and calls normally.

android_fury said:
That's BS. I slapped my nano SIM into my US XZ1C with no problems. The phone then asked to search online for the APN information. It downloaded it all with zero effort on my part and everything worked 100%. I've had this SIM card since at least the Z3 time. Go to another store, have them replace whatever SIM you have now with a nano SIM, go home and install it on your phone. Don't give them any explanation for anything. You need to replace your SIM with a nano SIM and that's it. You'll get signal automatically, but not data. Just Google AT&T APN settings and enter them if your phone doesn't offer to download them during the initial setup. I get LTE all over town, although it shows the 4G icon instead. I can send/receive SMS, MMS, and calls normally.
Click to expand...
Click to collapse
Ok I'll do that. I'm moving from vzn to att and was trying to set up account over the phone. The rep first told me it was a 2G only phone and they don't support that. Then after I told him that his own website said the IMEI number was supported he came back with the SIM statement. I even said "it's just a nano SIM" what's special... Anyway useless to argue after some point. I'll just go to the store tomorrow.

texaslegend said:
Ok I'll do that. I'm moving from vzn to att and was trying to set up account over the phone. The rep first told me it was a 2G only phone and they don't support that. Then after I told him that his own website said the IMEI number was supported he came back with the SIM statement. I even said "it's just a nano SIM" what's special... Anyway useless to argue after some point. I'll just go to the store tomorrow.
Click to expand...
Click to collapse
Go to a different one. It's a miracle that rep even knows what a phone looks like. "2G only phone"

Went to a store this morning and got it to sorta work but I'm only getting H+ on my phone, not LATE. Any thoughts?

texaslegend said:
Went to a store this morning and got it to sorta work but I'm only getting H+ on my phone, not LATE. Any thoughts?
Click to expand...
Click to collapse
have you looked at the APNs? this is most likely the issue.
this phone technically supports all ATT LTE bands.
you may also have to set your "Preferred Network type" to LTE preferred

I am still using my old AT&T SIM from years ago when it was originally a Micro SIM. Just carefully cut the SIM down to the appropriate size and it works fine. I have the UK version and have no issues so far.
As for the H+ only, it may be due to the IMEI not being recognized on the network carrier. I haven't experienced this issue, but from what I've read online, you can ask the AT&T rep to register your SIM using a phone's IMEI that is registered with AT&T. Not sure how that works, but it's what I've read on other forums from people with the same issue.

I've used APN settings on web and confirmed the SIM is compatible but still not getting LATE speed. Open signal testing in various locations at best are 5-6Mbps.

texaslegend said:
I've used APN settings on web and confirmed the SIM is compatible but still not getting LATE speed. Open signal testing in various locations at best are 5-6Mbps.
Click to expand...
Click to collapse
will you link me to the APN settings you are using?

WaxysDargle said:
will you link me to the APN settings you are using?
Click to expand...
Click to collapse
https://apn.gishan.net/settings/1887_4_att_apn_settings_for_sony_xperia_xz1.php

WaxysDargle said:
will you link me to the APN settings you are using?
Click to expand...
Click to collapse
texaslegend said:
https://apn.gishan.net/settings/1887_4_att_apn_settings_for_sony_xperia_xz1.php
Click to expand...
Click to collapse
Referenced this as well
https://www.att.com/esupport/article.html#!/wireless/KB424489

WaxysDargle said:
will you link me to the APN settings you are using?
Click to expand...
Click to collapse
Referenced this as well
https://www.att.com/esupport/article.html#!/wireless/KB424489

I believe I read somewhere that there is one band that is unavailable on the XZ1C in the United States. Could that perhaps be the band that covers the area or region that I am currently in?
I'm in college station, tx 77845

I'm really not sure what I'm looking for but found this site.
Texas, Brazos country
http://reboot.fcc.gov/spectrumdashboard/resultLicenses.seam

texaslegend said:
I'm really not sure what I'm looking for but found this site.
Texas, Brazos country
http://reboot.fcc.gov/spectrumdashboard/resultLicenses.seam
Click to expand...
Click to collapse
the only band i know of that has been in question is band 12. i think most ATT LTE takes place on band 17, which runs on almost the same frequency as band 12. this is likely not your issue, but i can dig a bit deeper. this mostly affects people using Tmobile, like myself.
i'm guessing you have one of the international variants?
that last link you sent was a dead end for me (your entries on that site did not carry over with the URL). what was it you saw on that site that was of potential value? you can send me a screenshot if you want

WaxysDargle said:
the only band i know of that has been in question is band 12. i think most ATT LTE takes place on band 17, which runs on almost the same frequency as band 12. this is likely not your issue, but i can dig a bit deeper. this mostly affects people using Tmobile, like myself.
i'm guessing you have one of the international variants?
that last link you sent was a dead end for me (your entries on that site did not carry over with the URL). what was it you saw on that site that was of potential value? you can send me a screenshot if you want
Click to expand...
Click to collapse
How would I tell? I double checked my order and confirmed it's "supposed" to be a US version and I don't have a fingerprint security option.
I doubt the resolution will be good enough to read, if not follow that link and apply filter Texas and Brazos country. It is a list of frequencies in my region. I don't know if it's of any real value or not just searching.
I really appreciate your help!

One last thing... My phone hasn't downloaded any at&t bloatware. Not even the myATT app. I don't know if that adds any clues

android_fury said:
That's BS. I slapped my nano SIM into my US XZ1C with no problems. The phone then asked to search online for the APN information. It downloaded it all with zero effort on my part and everything worked 100%. I've had this SIM card since at least the Z3 time. Go to another store, have them replace whatever SIM you have now with a nano SIM, go home and install it on your phone. Don't give them any explanation for anything. You need to replace your SIM with a nano SIM and that's it. You'll get signal automatically, but not data. Just Google AT&T APN settings and enter them if your phone doesn't offer to download them during the initial setup. I get LTE all over town, although it shows the 4G icon instead. I can send/receive SMS, MMS, and calls normally.
Click to expand...
Click to collapse
sorry to bother, would you mind sharing the APN settings you have?
also, any other network settings that might affect connectivity? our friend in texas needs some help getting his LTE going.
ALSO... my XZ1C shows LTE when connected to it. are you positive you are operating on LTE? is there a chance you are connected to it but not using it? network speeds?
thanks in advance!

Just left AT&T again and no better.
There are two APN settings that are on my phone. (1.) ATT Nextgenphone
(2.) ATT HSPA+ ***this was renamed from simply ATT by the guy messing with my phone. Originally it was just ATT***
APN Settings
1. These APN settings result in no data connection what-so-ever
Name: ATT Nextgenphone
APN: nexgenphone
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not set
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMSPort: 80
MCC: 310
MNC: 410
Authentication type: not set
APN Type: default,admin,mms,supl,hipri,internet
APN Protocol: IPv4/IPv6
APN Roaming Protocol: IPv4
Bearer: Unspecified
MVNO type: none
2. This gets data (H) but at about 4 Gbps. Sometimes it bumps up to (H+) but never long enough to test speed.
Name: ATT HSPA+
APN: phone
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not set
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMSPort: 80
MCC: 310
MNC: 410
Authentication type: not set
APN Type: default,supl,mms,hipri
APN Protocol: IPv4
APN Roaming Protocol: IPv4
Bearer: Unspecified
MVNO type: none
Somewhere on the AT&T website there was detail referencing the 9th and 10th digit of the SIM being certain numbers. Whatever it was my SIM is compatible.
Looking for the specific langauge I happened back to this site and now I'm worried I've got no hope. Here is the link but I've attached a screenshot of the concerning statement.
https://apn.gishan.net/settings/1887_4_att_apn_settings_for_sony_xperia_xz1.php
Can anyone give an opinion on any of this? Thanks for all your help. I hope it prevents someone else from having the same problem.

WaxysDargle said:
sorry to bother, would you mind sharing the APN settings you have?
also, any other network settings that might affect connectivity? our friend in texas needs some help getting his LTE going.
ALSO... my XZ1C shows LTE when connected to it. are you positive you are operating on LTE? is there a chance you are connected to it but not using it? network speeds?
thanks in advance!
Click to expand...
Click to collapse
Waxys....are you saying you don't have LTE either?